{"id":1120,"date":"2019-02-13T09:14:46","date_gmt":"2019-02-13T09:14:46","guid":{"rendered":"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=1120"},"modified":"2024-01-12T13:54:04","modified_gmt":"2024-01-12T04:54:04","slug":"desktop-central-%e3%82%a8%e3%83%bc%e3%82%b8%e3%82%a7%e3%83%b3%e3%83%88%e3%81%ae%e3%83%88%e3%83%a9%e3%83%96%e3%83%ab%e3%82%b7%e3%83%a5%e3%83%bc%e3%83%86%e3%82%a3%e3%83%b3%e3%82%b0%e3%83%84%e3%83%bc","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=1120","title":{"rendered":"Endpoint Central \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p>\u78ba\u8a8d\u30d3\u30eb\u30c9: Endpoint Central 10.1.2220.22<br \/>\n\u3053\u306e\u30ca\u30ec\u30c3\u30b8\u3067\u306f\u3001Endpoint Central (Desktop Central)\u30b5\u30fc\u30d0\u30fc\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4f55\u3089\u304b\u306e\u539f\u56e0\u3067\u901a\u4fe1\u306b\u5931\u6557\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<h4>Endpoint Central\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h4>\n<ul>\n<li><a href=\"#windows\">Windows\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/a><\/li>\n<li><a href=\"#linux\">Linux\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/a><\/li>\n<\/ul>\n<p>\u203b Mac\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u304a\u3044\u3066\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3002<\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h5 id=\"windows\">Windows\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h5>\n<p>Windows\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u304a\u3044\u3066\u30b5\u30fc\u30d0\u30fc\u3068\u306e\u901a\u4fe1\u306b\u554f\u984c\u304c\u7591\u308f\u308c\u308b\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3067\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u3066\u3044\u308bWindows\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u30bf\u30b9\u30af\u30c8\u30ec\u30a4\u306e\u77e2\u5370\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u4ee5\u4e0b\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u306e\u8d64\u67a0\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/Agent_tray.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/Agent_tray.png\" alt=\"\" width=\"576\" height=\"339\" class=\"alignnone size-full wp-image-8776\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/Agent_tray.png 576w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/Agent_tray-300x177.png 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/a>\n  <\/li>\n<p>  &nbsp;<\/p>\n<li> \u300c\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\n<div class=\"point\">\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u306f\u3001\u30b5\u30fc\u30d0\u30fc\u3068\u306e\u901a\u4fe1\u304c\u5b8c\u5168\u306b\u5931\u6557\u3057\u3066\u3044\u308b\u5834\u5408\u8868\u793a\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u3092\u975e\u8868\u793a\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u901a\u77e5\u9818\u57df\u306b\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u307e\u305b\u3093\uff08\u3053\u306e\u8a2d\u5b9a\u306f\u3001\u7ba1\u7406\u30bf\u30d6 &gt; SoM\u8a2d\u5b9a &gt; \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8a2d\u5b9a &gt; \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3 &gt; \u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30a4\u30b3\u30f3\u3092\u30b7\u30b9\u30c6\u30e0\u30c8\u30ec\u30a4\u306b\u8868\u793a\u3059\u308b\u300d\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u3067\u53cd\u6620\u3055\u308c\u307e\u3059\uff09\u3002<br \/>\n  \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u3092\u975e\u8868\u793a\u306e\u5834\u5408\u306f\u3001 &lt;\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30eb\u30c0\u30fc&gt;\\bin\\agent_troubleshooting_tool.exe \u3092\u7ba1\u7406\u8005\u3068\u3057\u3066\u5b9f\u884c\u3057\u307e\u3059\u3002\n  <\/div>\n<\/li>\n<p>  <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2-300x158.png\" alt=\"\" width=\"300\" height=\"158\" class=\"alignnone size-medium wp-image-1122\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2-300x158.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2.png 564w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n  <\/li>\n<li>\u300cStart Troubleshooting\u300d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n  <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2_5.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2_5-300x182.png\" alt=\"\" width=\"300\" height=\"182\" class=\"alignnone size-medium wp-image-1123\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2_5-300x182.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2_5-1024x622.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool2_5.png 1187w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<div class=\"attention\">\u30d3\u30eb\u30c9\u4f9d\u5b58\u306e\u4e0d\u5177\u5408\u306b\u3088\u308a\u3001\u65e5\u672c\u8a9e\u74b0\u5883\u306eOS\u306b\u304a\u3044\u3066\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u304c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=7108\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e00\u90e8\u8868\u793a\u3055\u308c\u306a\u3044\u554f\u984c<\/a>\u304c\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\uff08\u6a5f\u80fd\u4e0a\u306e\u554f\u984c\u306f\u3042\u308a\u307e\u305b\u3093\uff09\u3002<\/div>\n<\/li>\n<li>\u7d50\u679c\u304c\u51fa\u308b\u307e\u3067\u5f85\u3061\u307e\u3059\u3002<\/li>\n<li>\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u8d64\u304f\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u9805\u76ee\u3067\u3001\u554f\u984c\u304c\u8d77\u3053\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n  <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-300x184.png\" alt=\"\" width=\"300\" height=\"184\" class=\"alignnone size-medium wp-image-1125\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-300x184.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-1024x629.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6.png 1205w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<li> \u300cTroubleshoot Summary\u300d\u30bf\u30d6\u306b\u3066\u8a73\u7d30\u3092\u78ba\u8a8d\u3059\u308b<br \/>\n  <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-300x184.png\" alt=\"\" width=\"300\" height=\"184\" class=\"alignnone size-medium wp-image-1125\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-300x184.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6-1024x629.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/wp-content\/uploads\/sites\/16\/2019\/02\/agent_troubleshooting_tool6.png 1205w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/li>\n<\/ol>\n<p>\u7d50\u679c\u306e\u78ba\u8a8d\u306b\u3064\u3044\u3066\u306f\u3001\u95a2\u9023\u30ca\u30ec\u30c3\u30b8: <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=3827\" target=\"_blank\" rel=\"noopener noreferrer\">\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u7d50\u679c\u753b\u9762\u306b\u95a2\u3059\u308b\u30ca\u30ec\u30c3\u30b8<\/a> \u3084\u3001 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=3818\" target=\"_blank\" rel=\"noopener noreferrer\">\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3067Server Not Reachable\u306e\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u305f<\/a> \u3082\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h5 id=\"linux\">Linux\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h5>\n<p>Linux\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u304a\u3044\u3066\u30b5\u30fc\u30d0\u30fc\u3068\u306e\u901a\u4fe1\u306b\u554f\u984c\u304c\u7591\u308f\u308c\u308b\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3067\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<div class=\"point\">\nLinux\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306f\u3001Endpoint Central 10.1.2203.1\u4ee5\u964d\uff08\u65e5\u672c\u56fd\u5185\u5411\u3051 Endpoint Central 10.1.2220.18\u4ee5\u964d\uff09\u306e\u30d3\u30eb\u30c9\u306b\u304a\u3044\u3066\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/div>\n<ol>\n<li>&lt;\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c7\u30a3\u30ec\u30af\u30c8\u30ea&gt;\/bin\/dctroubleshootingtool \u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n<blockquote style=\"margin-top: 5px\"><p>sudo \/usr\/local\/desktopcentral_agent\/bin\/dctroubleshootingtool <\/p><\/blockquote>\n<\/li>\n<li>\u5b9f\u884c\u5b8c\u4e86\u307e\u3067\u3057\u3070\u3089\u304f\u5f85\u3061\u307e\u3059\u3002<\/li>\n<li>\u7d50\u679c\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u78ba\u8a8d\u30d3\u30eb\u30c9: Endpoint Central 10.1.2220.22 \u3053\u306e\u30ca\u30ec\u30c3\u30b8\u3067\u306f\u3001Endpoint Central (Desktop Cen\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=1120\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":43,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[261,313,71,312,314],"class_list":["post-1120","post","type-post","status-publish","format-standard","hentry","category-03troubleshooting","tag-desktop-central","tag-313","tag-71","tag-312","tag-314"],"modified_by":"yusaku","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/1120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1120"}],"version-history":[{"count":16,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/1120\/revisions"}],"predecessor-version":[{"id":8779,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/1120\/revisions\/8779"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1120"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1120"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}