{"id":394,"date":"2017-03-21T04:52:41","date_gmt":"2017-03-21T04:52:41","guid":{"rendered":"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=394"},"modified":"2020-12-29T07:07:01","modified_gmt":"2020-12-29T07:07:01","slug":"%e3%82%bd%e3%83%95%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a2%e9%85%8d%e5%b8%83%e3%81%ae%e5%a4%b1%e6%95%97-%e8%87%b4%e5%91%bd%e7%9a%84%e3%81%aa%e3%82%a8%e3%83%a9%e3%83%bc","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=394","title":{"rendered":"\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u306e\u5931\u6557 - \u81f4\u547d\u7684\u306a\u30a8\u30e9\u30fc"},"content":{"rendered":"<h4>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u306e\u5931\u6557 - \u81f4\u547d\u7684\u306a\u30a8\u30e9\u30fc<\/h4>\n<h5>\u554f\u984c\u5185\u5bb9<\/h5>\n<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u914d\u5e03\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u6b21\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u914d\u5e03\u3067\u304d\u307e\u305b\u3093\u3002<br \/>\n<strong>\u300c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u4e2d\u306b\u81f4\u547d\u7684\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u300d<\/strong><\/p>\n<p>&nbsp;<\/p>\n<hr>\n<h5>\u539f\u56e0<\/h5>\n<p>\u6b21\u306e\u3044\u305a\u308c\u304b\u3001\u307e\u305f\u306f\u3044\u305a\u308c\u304b\u8907\u6570\u306e\u7406\u7531\u306b\u3088\u308a\u3001\u4e0a\u8a18\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\uff1b<\/p>\n<ul>\n<li>(1) \u4ee5\u524d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u305f\u540c\u3058\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u60c5\u5831\u304c\u6b8b\u3063\u3066\u3044\u308b<\/li>\n<li>(2) \u6307\u5b9a\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u540d\u306b\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u6a29\u9650\u304c\u306a\u3044<\/li>\n<li>(3) \u5bfe\u8c61\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u554f\u984c\u304c\u3042\u308b\n<ul>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u306b\u5341\u5206\u306a\u7a7a\u304d\u5bb9\u91cf\u304c\u306a\u3044<\/li>\n<li>\u4e00\u6642\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u5185\u304c\u524a\u9664\u3055\u308c\u3066\u3044\u306a\u3044<\/li>\n<li>\u30ed\u30c3\u30af\u3055\u308c\u3066\u3044\u308b\u30d5\u30a1\u30a4\u30eb\u304c\u30de\u30b7\u30f3\u306b\u3042\u308b<\/li>\n<\/ul>\n<\/li>\n<li>(4) \u4ee5\u4e0b\u306e\u3088\u3046\u306aWindows Installer\u95a2\u9023\u306e\u554f\u984c\u304c\u3042\u308b\n<ul>\n<li>Windows Installer\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/li>\n<li>Windows Installer\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u59cb\u3067\u304d\u306a\u3044<\/li>\n<li>\u30ed\u30fc\u30ab\u30eb\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u304a\u3044\u3066Windows Installer\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u59cb\u3067\u304d\u306a\u3044<\/li>\n<\/ul>\n<\/li>\n<li>(5) \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u95a2\u9023\u306e\u30a8\u30e9\u30fc\u304c\u3042\u308b<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr>\n<h5>\u89e3\u6c7a\u7b56<\/h5>\n<h6>(1) \u4ee5\u524d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u305f\u540c\u3058\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u60c5\u5831\u304c\u6b8b\u3063\u3066\u3044\u308b<\/h6>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=447\">\u3053\u3061\u3089\u306e\u30ca\u30ec\u30c3\u30b8<\/a>\u306e(1)\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h6>(2) \u6307\u5b9a\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u540d\u306b\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u6a29\u9650\u304c\u306a\u3044<\/h6>\n<p>\u30e6\u30fc\u30b6\u30fc\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u5b9f\u884c\u3067\u304d\u308b\u7ba1\u7406\u8005\u6a29\u9650\u304c\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=447\">\u3053\u3061\u3089\u306e\u30ca\u30ec\u30c3\u30b8<\/a>\u306e(2)\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\nWindows 7\u3001\u3082\u3057\u304f\u306fWindows Vista\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3067\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u300cRun As\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u6307\u5b9a\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u540d\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u306eAdministrator\uff08\u30e6\u30fc\u30b6\u30fc\u540d: Administrator\uff09\u3067\u3042\u308a\u3001Administrator\u30b0\u30eb\u30fc\u30d7\u306e\u305d\u306e\u4ed6\u30e1\u30f3\u30d0\u30fc\u3067\u306a\u3044\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n<h6>(3)\u5bfe\u8c61\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u554f\u984c\u304c\u3042\u308b<\/h6>\n<ol>\n<li>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u30c9\u30e9\u30a4\u30d6\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057(\u5927\u62b5\u306e\u5834\u5408\u3001C\uff1a\u30c9\u30e9\u30a4\u30d6\u3068\u306a\u308a\u307e\u3059)\u3001\u300c\u30d7\u30ed\u30d1\u30c6\u30a3\u300d\u304b\u3089\u30cf\u30fc\u30c9\u30c7\u30a3\u30b9\u30af\u5bb9\u91cf\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u308b\u5341\u5206\u306a\u7a7a\u304d\u5bb9\u91cf\u304c\u3042\u308b\u5834\u5408\u3001\u305d\u306e\u4ed6\u5225\u306e\u539f\u56e0\u3067\u3053\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u30b9\u30bf\u30fc\u30c8 &gt; \u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u958b\u304d\u307e\u3059\u3002<\/li>\n<li>\u300c%temp%\u300d\u3068\u5165\u529b\u3057\u300cEnter\u300d\u3092\u62bc\u3059\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u6642\u30d5\u30a9\u30eb\u30c0\u306e\u5185\u5bb9\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u300ctemp\u300d\u3068\u5165\u529b\u3057\u300cEnter\u300d\u3092\u62bc\u3059\u3068\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u4e00\u6642\u30d5\u30a9\u30eb\u30c0\u30fc\u306e\u5185\u5bb9\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u4e00\u6642\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306e\u5185\u5bb9\u3092\u524a\u9664\u3057\u307e\u3059(\u4e00\u6642\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u81ea\u4f53\u3092\u524a\u9664\u3057\u306a\u3044\u3067\u304f\u3060\u3055\u3044)\u3002\u6b21\u306e\u3088\u3046\u306b\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u5185\u306e\u30d5\u30a1\u30a4\u30eb\u3068\u30d5\u30a9\u30eb\u30c0\u3060\u3051\u3092\u524a\u9664\u3057\u307e\u3059\u3002<\/li>\n<li>\u30d0\u30c3\u30af\u30b0\u30e9\u30a6\u30f3\u30c9\u3067\u7a3c\u50cd\u3057\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u9589\u3058\u307e\u3059\u3002<\/li>\n<li>\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3092\u518d\u8d77\u52d5\u3057\u307e\u3059\u3002<\/li>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u518d\u5ea6\u5b9f\u884c\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<h6>(4) Windows Installer\u95a2\u9023\u306e\u554f\u984c\u304c\u3042\u308b<\/h6>\n<p>Windows Installer\u306b\u95a2\u9023\u3059\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u306b\u306f\u3001<a href=\"https:\/\/support.microsoft.com\/ja-jp\/help\/2438651\/how-to-troubleshoot-windows-installer-errors\">Windows \u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u30fc\u306e\u30a8\u30e9\u30fc\u3092\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3059\u308b\u65b9\u6cd5<\/a>(Microsoft\u793e)\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h6>(5) \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u95a2\u9023\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b<\/h4>\n<p>MSI\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30a8\u30e9\u30fc\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u30e6\u30fc\u30b6\u30fc\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u8981\u6c42\u3059\u308b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5834\u5408\u5b9f\u884c\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u3092\u5909\u3048\u3066\u518d\u8a66\u884c\u3057\u307e\u3059\u3002<\/p>\n<div class=\"point\">\n\u308c\u3067\u3082\u307e\u3060\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u554f\u984c\u3092\u8b58\u5225\u3059\u308b\u305f\u3081\u306b\u30ed\u30b0\u306e\u53d6\u5f97\u3092\u6709\u52b9\u5316\u3057\u307e\u3059\u3002<br \/>\n\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03 &gt; \u30d1\u30c3\u30b1\u30fc\u30b8 &gt; \u30d1\u30c3\u30b1\u30fc\u30b8\u3092\u8ffd\u52a0\u3059\u308b \u304b\u3089\u30d1\u30c3\u30b1\u30fc\u30b8\u3092\u8ffd\u52a0\u3059\u308b\u969b\u3001\u300c\u8a73\u7d30\u8a2d\u5b9a\u300d\u30bf\u30d6 &gt; \u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u7528\u306b\u30ed\u30b0\u3092\u53d6\u5f97\u3059\u308b \u30aa\u30d7\u30b7\u30e7\u30f3\u306b\u30c1\u30a7\u30c3\u30af\u3092\u5165\u308c\u307e\u3059\u3002\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n\u30ed\u30b0\u306e\u53d6\u5f97\u3092\u6709\u52b9\u5316\u3057\u305f\u30d1\u30c3\u30b1\u30fc\u30b8\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3001\u53d6\u5f97\u3057\u305f\u30ed\u30b0\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\u5834\u6240\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/p>\n<blockquote><p>&lt; DesktopCentral\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30eb\u30c0\u30fc &gt;\\logs\\<\/p><\/blockquote>\n<p>\u305d\u308c\u3067\u3082\u307e\u3060\u30a8\u30e9\u30fc\u3092\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u6b21\u306e\u8a73\u7d30\u60c5\u5831\u3092\u78ba\u8a8d\u306e\u4e0a\u3001\u5f0a\u793e\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\uff1b<\/p>\n<ul>\n<li>Desktop Central\u30b5\u30fc\u30d0\u30fc\u306e\u30ed\u30b0<\/li>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u5931\u6557\u3057\u305f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u95a2\u9023\u3059\u308bDesktop Central\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30ed\u30b0\u30d5\u30a1\u30a4\u30eb<\/li>\n<li>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3088\u3046\u3068\u3057\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30d1\u30c3\u30b1\u30fc\u30b8<\/li>\n<\/ul>\n<\/div>\n<p>&nbsp;<br \/>\n\u305d\u306e\u4ed6\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u306e\u5931\u6557\u306b\u95a2\u3059\u308b\u30ca\u30ec\u30c3\u30b8\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=4481\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u306e\u5931\u6557<\/a>\u3092\u53c2\u7167\u3057\u307e\u3059\u3002<br \/>\n&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u914d\u5e03\u306e\u5931\u6557 - \u81f4\u547d\u7684\u306a\u30a8\u30e9\u30fc \u554f\u984c\u5185\u5bb9 \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u914d\u5e03\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u6b21\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u914d\u5e03\u3067\u304d\u307e\u305b\u3093\u3002 \u300c\u30a4\u30f3\u30b9\u30c8\u30fc\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=394\" 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