{"id":493,"date":"2017-03-21T06:49:19","date_gmt":"2017-03-21T06:49:19","guid":{"rendered":"http:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central\/?p=493"},"modified":"2021-05-14T20:04:27","modified_gmt":"2021-05-14T11:04:27","slug":"%e3%82%a8%e3%83%bc%e3%82%b8%e3%82%a7%e3%83%b3%e3%83%88%e9%80%9a%e4%bf%a1%e3%81%ae%e5%a4%b1%e6%95%97-%e3%82%b2%e3%83%bc%e3%83%88%e3%82%a6%e3%82%a7%e3%82%a4%e3%83%9d%e3%83%bc%e3%83%88%e3%81%ab","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=493","title":{"rendered":"\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u901a\u4fe1\u306e\u5931\u6557 - \u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u306a\u3044"},"content":{"rendered":"<h4>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u901a\u4fe1\u306e\u5931\u6557 - \u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u306a\u3044(Unable to reach gateway port)<\/h4>\n<p>&nbsp;<\/p>\n<h5>\u554f\u984c\u5185\u5bb9<\/h5>\n<p>\u30b7\u30b9\u30c6\u30e0\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\/\u30c1\u30e3\u30c3\u30c8\u30c4\u30fc\u30eb\u3092\u4f7f\u7528\u3059\u308b\u969b\u3001\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u306a\u3044\u305f\u3081\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u901a\u4fe1\u304c\u5931\u6557\u3057\u307e\u3059\u3002<br \/>\n&nbsp;<\/p>\n<h5>\u539f\u56e0<\/h5>\n<p>Desktop Central\u30b5\u30fc\u30d0\u30fc\u3068Desktop Central\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u9593\u3067\u901a\u4fe1\u958b\u59cb\u3059\u308b\u969b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b5\u30a4\u30c9\u3067\u901a\u4fe1\u304c\u5931\u6557\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u6b21\u306e\u3044\u305a\u308c\u304b\u304c\u539f\u56e0\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>Desktop Central\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u305f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc(Desktop Central\u30b5\u30fc\u30d0\u30fc\u5074)\u306e\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u306b\u3088\u308a\u901a\u4fe1\u304c\u906e\u65ad\u3055\u308c\u3066\u3044\u308b<\/li>\n<li>\u8aa4\u3063\u305f\u30d7\u30ed\u30ad\u30b7\u8a2d\u5b9a\u306b\u3088\u308a\u7ba1\u7406\u5bfe\u8c61\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3068\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u9593\u306e\u901a\u4fe1\u304c\u906e\u65ad\u3055\u308c\u3066\u3044\u308b<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h5>\u89e3\u6c7a\u7b56<\/h5>\n<p><a name=\"telnet\"><\/a><\/p>\n<h6>1. \u30dd\u30fc\u30c8\u306e\u901a\u4fe1\u72b6\u614b\u3092\u78ba\u8a8d\u3059\u308b<\/h6>\n<p>\u307e\u305a\u3001\u4e0a\u8a18\u5185\u5bb9\u304c\u539f\u56e0\u304b\u3069\u3046\u304b\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001Telnet\u30b3\u30de\u30f3\u30c9\u3092\u4f7f\u7528\u3057\u3066\u30dd\u30fc\u30c8\u306e\u901a\u4fe1\u72b6\u614b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u753b\u9762\u3067\u3001\u6b21\u306e\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u305f\u7ba1\u7406\u5bfe\u8c61PC\u3067\u3001\u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/li>\n<li>\u6b21\u306e\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n<blockquote style=\"margin: 10px;0px\"><p>telnet &lt;Desktop Central\u30b5\u30fc\u30d0\u30fc\u306e\u30db\u30b9\u30c8\u540d&gt; &lt;\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8&gt;<br \/>\n  (\u4f8b)telnet 192.168.110.23 8443<\/p><\/blockquote>\n<div class=\"point\">\n  Desktop Central\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306f\u3001<b>(https)8443<\/b>\u3067\u3059\u3002\u3053\u306e\u756a\u53f7\u304c\u5909\u66f4\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u8a2d\u5b9a\u3067\u30dd\u30fc\u30c8\u756a\u53f7\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u63a5\u7d9a\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u304b\u30d7\u30ed\u30ad\u30b7\u304c\u30b5\u30fc\u30d0\u30fc\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u9593\u306e\u901a\u4fe1\u3092\u906e\u65ad\u3057\u3066\u3044\u308b\u3068\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<br \/>\n  &nbsp;<br \/>\n\u306a\u304a\u3001\u7ba1\u7406\u5bfe\u8c61\u3067telnet\u30b3\u30de\u30f3\u30c9\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u5b9f\u884c\u3057\u3066\u6709\u52b9\u5316\u3059\u308b\u304b\u3001\u307e\u305f\u306fPowerShell\u304b\u3089Test-NetConnection\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u30d1\u30cd\u30eb &gt; \u30d7\u30ed\u30b0\u30e9\u30e0\u3068\u6a5f\u80fd &gt; Windows\u306e\u6a5f\u80fd\u306e\u6709\u52b9\u304b\u307e\u305f\u306f\u7121\u52b9\u5316 \u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li>\u300cWindows\u306e\u6a5f\u80fd\u300d\u306b\u304a\u3044\u3066 Telnet\u30af\u30e9\u30a4\u30a2\u30f3\u30c8 \u306b\u30c1\u30a7\u30c3\u30af\u3092\u5165\u308c\u307e\u3059\u3002<\/li>\n<li>[OK]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u3057\u3070\u3089\u304f\u5f85\u3061\u307e\u3059\u3002<\/li>\n<\/ol>\n<hr>\n<p><b>PowerShell\u3092\u958b\u304dTest-NetConnection\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3059\u308b<\/b><\/p>\n<ol>\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u305f\u7ba1\u7406\u5bfe\u8c61PC\u3067\u3001PowerShell\u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/li>\n<li>\u6b21\u306e\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n<blockquote style=\"margin: 10px 0px;\"><p>Test-NetConnection &lt;Desktop Central\u30b5\u30fc\u30d0\u30fc\u306e\u30db\u30b9\u30c8\u540d&gt; -port &lt;\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8&gt;<br \/>\n    (\u4f8b)Test-NetConnection 192.168.110.23 -port 8443<\/p><\/blockquote>\n<\/li>\n<li>\u30b3\u30de\u30f3\u30c9\u5b9f\u884c\u5f8c\u3001\u6700\u4e0b\u884c\u306b TcpTestSucceeded : True \u3068\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306f\u30dd\u30fc\u30c8(TCP)\u3068\u306e\u901a\u4fe1\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002TcpTestSucceeded : False \u304c\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306f\u3001\u6307\u5b9a\u30dd\u30fc\u30c8(TCP)\u3068\u306e\u901a\u4fe1\u306b\u5931\u6557\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ol>\n<\/div>\n<\/li>\n<li>\u30b3\u30de\u30f3\u30c9\u5b9f\u884c\u5f8c\u3001\u30d7\u30ed\u30f3\u30d7\u30c8\u306b<b>\u4f55\u3082\u8868\u793a\u3055\u308c\u306a\u3044<\/b>\u5834\u5408\u306f\u3001\u30dd\u30fc\u30c8\u3068\u306e\u901a\u4fe1\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002\u30a8\u30e9\u30fc\u7b49\u304c\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306f\u3001\u6307\u5b9a\u30dd\u30fc\u30c8\u3068\u306e\u901a\u4fe1\u306b\u5931\u6557\u3057\u3066\u3044\u307e\u3059\u3002\u5931\u6557\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u3055\u3089\u306b\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p><a name=\"proxy\"><\/a><\/p>\n<h6>2. \u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u307e\u305f\u306f\u30d7\u30ed\u30ad\u30b7\u304c\u901a\u4fe1\u3092\u906e\u65ad\u3057\u3066\u3044\u308b<\/h6>\n<p>\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u3082\u3057\u304f\u306f\u30d7\u30ed\u30ad\u30b7\u304c\u901a\u4fe1\u3092\u906e\u65ad\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304b\u3089\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u3001\u5186\u6ed1\u306a\u901a\u4fe1\u304c\u884c\u308f\u308c\u308b\u3088\u3046\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u306e\u8a2d\u5b9a\u3092\u89e3\u9664\u3059\u308b\u3001\u3082\u3057\u304f\u306f\u30d7\u30ed\u30ad\u30b7\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<br \/>\n&nbsp;<\/p>\n<ol>\n<li>\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u30d1\u30cd\u30eb &gt; \u30b7\u30b9\u30c6\u30e0\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3 \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>Windows\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb &gt; (\u5de6\u5074\u306e\u6b04\u3088\u308a) \u8a73\u7d30\u8a2d\u5b9a \u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304c\u5f37\u5316\u3055\u308c\u305fWindows\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u753b\u9762\u3092\u958b\u304d\u307e\u3059\u3002<\/li>\n<li>\u5de6\u5074\u306e\u6b04\u3088\u308a \u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30eb\u30fc\u30eb \u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li>\u53f3\u5074\u306e\u300c\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u3088\u308a\u300c\u65b0\u898f\u30eb\u30fc\u30eb\u300d\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u30dd\u30fc\u30c8\u300d\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u6709\u52b9\u306b\u3057\u3001\u300c\u6b21\u3078\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u958b\u653e\u3059\u308b\u30dd\u30fc\u30c8\u756a\u53f7\u3092\u5165\u529b\u3057\u3001\u300c\u6b21\u3078\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u63a5\u7d9a\u3092\u8a31\u53ef\u3059\u308b\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u6709\u52b9\u5316\u3057\u3001\u300c\u6b21\u3078\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u30eb\u30fc\u30eb\u3092\u9069\u7528\u3059\u308b\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u6709\u52b9\u5316\u3057\u307e\u3059\u3002<\/li>\n<li>\u30eb\u30fc\u30eb\u306e\u540d\u524d\u3068\u8aac\u660e\u3092\u5165\u529b\u3057\u3001\u300c\u5b8c\u4e86\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p>\u3053\u308c\u3067\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u306e\u8a2d\u5b9a\u3092\u89e3\u9664\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>&nbsp;<br \/>\n\u3053\u306e\u8a18\u4e8b\u306f<a href=\"https:\/\/www.manageengine.com\/products\/desktop-central\/agent_communication_failure.html\">\u3053\u3061\u3089<\/a>(\u82f1\u8a9e)\u3092\u53c2\u8003\u306b\u4f5c\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u901a\u4fe1\u306e\u5931\u6557 - \u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u30dd\u30fc\u30c8\u306b\u5230\u9054\u3067\u304d\u306a\u3044(Unable to reach gateway port) &nbsp; \u554f\u984c\u5185\u5bb9 \u30b7\u30b9\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=493\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[606,594,3],"tags":[365,610,617,367,183,366,252,145],"class_list":["post-493","post","type-post","status-publish","format-standard","hentry","category-11-07remote-control","category-11-11scope-of-management","category-03troubleshooting","tag-365","tag-610","tag-617","tag-367","tag-183","tag-366","tag-252","tag-145"],"modified_by":"seiji","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=493"}],"version-history":[{"count":9,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/493\/revisions"}],"predecessor-version":[{"id":5833,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=\/wp\/v2\/posts\/493\/revisions\/5833"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}