{"id":231,"date":"2020-12-09T10:49:37","date_gmt":"2020-12-09T01:49:37","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/Desktop_Central_Cloud\/?p=231"},"modified":"2026-02-19T19:21:38","modified_gmt":"2026-02-19T10:21:38","slug":"windows%e3%82%a8%e3%83%bc%e3%82%b8%e3%82%a7%e3%83%b3%e3%83%88%e3%81%ae%e3%83%88%e3%83%a9%e3%83%96%e3%83%ab%e3%82%b7%e3%83%a5%e3%83%bc%e3%83%86%e3%82%a3%e3%83%b3%e3%82%b0%e3%83%84%e3%83%bc%e3%83%ab","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=231","title":{"rendered":"\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u4f7f\u7528\u65b9\u6cd5"},"content":{"rendered":"<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001Endpoint Central Cloud\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5229\u7528\u53ef\u80fd\u306a\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<div class=\"tablecontent\">\n<ul>\n<li>\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u4f7f\u7528\u65b9\u6cd5\n<ul>\n<li><a href=\"#windows\">Windows<\/a><\/li>\n<li><a href=\"#mac\">Mac<\/a><\/li>\n<li><a href=\"#linux\">Linux<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"#windows-result\">\u7d50\u679c\u306e\u78ba\u8a8d\u65b9\u6cd5<\/a><\/li>\n<\/ul>\n<\/div>\n<h4>\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u4f7f\u7528\u65b9\u6cd5<\/h4>\n<h5 id=\"windows\">Windows\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h5>\n<p>Endpoint Central Cloud\u3068\u5404\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u306e\u9593\u3067\u4f55\u3089\u304b\u306e\u539f\u56e0\u306b\u3088\u308a\u901a\u4fe1\u304c\u5931\u6557\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u539f\u56e0\u3092\u5207\u308a\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<ol class=\"linear-list\">\n<li>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u3066\u3044\u308bWindows\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u30bf\u30b9\u30af\u30c8\u30ec\u30a4\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u4ee5\u4e0b\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u306eEndpoint Central\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/AgentTray.png\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/AgentTray.png\" alt=\"\" width=\"354\" height=\"152\" class=\"alignnone size-full wp-image-4239\" \/><\/a><\/p>\n<div class=\"point\"><b>\u305d\u306e\u4ed6\u306e\u5b9f\u884c\u65b9\u6cd5<\/b><\/p>\n<ul>\n<li>\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u3092\u8868\u793a\u3055\u305b\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u5b9f\u884c\u53ef\u80fd\u30d5\u30a1\u30a4\u30eb\u3092\u7ba1\u7406\u8005\u6a29\u9650\u3067\u76f4\u63a5\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n    &lt;\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30eb\u30c0\u30fc&gt;\\bin\\agent_troubleshooting_tool.exe\u3092\u7ba1\u7406\u8005\u3068\u3057\u3066\u5b9f\u884c\u3059\u308b\u3053\u3068\u3067\u3082\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3092\u5b9f\u884c\u53ef\u80fd\u3067\u3059\u3002<br \/>\n    \u306a\u304a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u6700\u65b0\u7248\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u5b9f\u884c\u3067\u304d\u307e\u305b\u3093\u3002\u5b9f\u884c\u3057\u3066\u3082\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=608\" target=\"_blank\" rel=\"noopener noreferrer\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30d0\u30fc\u30b8\u30e7\u30f3<\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\u306e\u8a2d\u5b9a\u3092\u5909\u66f4\u3057\u307e\u3059\u3002<br \/>\n  \uff3b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff3d\u30bf\u30d6 \u2192\uff3b\u8a2d\u5b9a\uff3d\u2192 \uff3b<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=138\" rel=\"noopener\" target=\"_blank\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8a2d\u5b9a<\/a>\uff3d\u2192\uff3b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c8\u30ec\u30a4\u30a2\u30a4\u30b3\u30f3\uff3d\u30bf\u30d6 \u2192\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30a4\u30b3\u30f3\u3092\u30b7\u30b9\u30c6\u30e0\u30c8\u30ec\u30a4\u306b\u8868\u793a\u3059\u308b\u300d\u306b\u30c1\u30a7\u30c3\u30af\u3092\u5165\u308c\u308b\u3068\u300190\u5206\u4ee5\u5185\u306b\u8a2d\u5b9a\u304c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u53cd\u6620\u3055\u308c\u307e\u3059\u3002<br \/>\n   \u306a\u304a\u3001\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30a4\u30b3\u30f3\u3092\u30b7\u30b9\u30c6\u30e0\u30c8\u30ec\u30a4\u306b\u8868\u793a\u3055\u305b\u308b\u300d\u4ee5\u5916\u306e\u5404\u9805\u76ee\u306e\u30c1\u30a7\u30c3\u30af\u306f\u4efb\u610f\u3067\u3059\u3002<\/li>\n<\/ul><\/div>\n<\/li>\n<li>\u4e0b\u306e\u65b9\u306e\u300cAgent Troubleshoot\u300d\u2192\u300c\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u305f\u3089\u3001\u300c\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u958b\u59cb\u3059\u308b\u300d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting.png\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting-600x366.png\" alt=\"\" width=\"600\" height=\"366\" class=\"alignnone size-medium wp-image-4248\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting-600x366.png 600w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting-1024x625.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting-768x469.png 768w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/Troubleshootingtool_StartTroubleshooting.png 1212w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/li>\n<li>\u7d50\u679c\u304c\u51fa\u308b\u307e\u3067\u3057\u3070\u3089\u304f\u5f85\u3061\u307e\u3059\u3002<\/li>\n<li>\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\uff08\u8d64\u304f\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u9805\u76ee\u3067\u3001\u554f\u984c\u304c\u8d77\u3053\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u300c\u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9\u300d\u306f\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u4ed5\u69d8\u4e0a\u3001\u4f8b\u5916\u8a2d\u5b9a\u304c\u6b63\u3057\u304f\u5b8c\u4e86\u3057\u3066\u3044\u308b\u304b\u5224\u5b9a\u304c\u56f0\u96e3\u306a\u305f\u3081\u3001\u6b63\u3057\u304f\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3082\u6ce8\u610f\u8868\u793a\u306b\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\uff09<br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result.png\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result-600x365.png\" alt=\"\" width=\"600\" height=\"365\" class=\"alignnone size-medium wp-image-4251\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result-600x365.png 600w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result-1024x624.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result-768x468.png 768w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_result.png 1207w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n &nbsp;\n <\/li>\n<li>\u753b\u9762\u53f3\u4e0a\u3088\u308a\u300c\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30b5\u30de\u30ea\u30fc\u300d\u3092\u9078\u629e\u3057\u3001\u8a73\u7d30\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status.png\" rel=\"noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status-600x367.png\" alt=\"\" width=\"600\" height=\"367\" class=\"alignnone size-medium wp-image-4254\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status-600x367.png 600w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status-1024x627.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status-768x470.png 768w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2025\/04\/troubleshootingtool_status.png 1210w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n &nbsp;\n <\/li>\n<li>\u30b5\u30dd\u30fc\u30c8\u3088\u308a\u4f9d\u983c\u3055\u308c\u305f\u5834\u5408\u306a\u3069\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u753b\u9762\u53f3\u4e0a\u3088\u308a\u300c\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u5b9f\u884c\u7d50\u679c\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/summary-export.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/summary-export-600x196.png\" alt=\"\" width=\"600\" height=\"196\" class=\"alignnone size-medium wp-image-5039\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/summary-export-600x196.png 600w, https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/summary-export.png 721w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/li>\n<\/ol>\n<hr>\n<h5 id=\"mac\">Mac\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h5>\n<p>2026\u5e742\uff5e3\u6708\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001macOS\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u304c\u5b9f\u88c5\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<ol>\n<li>\u901a\u77e5\u9818\u57df\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u300cTroubleshoot\u300d\u2192\u300cRun Troubleshooting tool\u300d\u3092\u9078\u629e\u3057\u307e\u3059\u3002<br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/mac_troubleshoot1.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/wp-content\/uploads\/sites\/25\/2020\/12\/mac_troubleshoot1.png\" alt=\"\" width=\"553\" height=\"232\" class=\"alignnone size-full wp-image-5837\" \/><\/a><\/li>\n<li>\u30bf\u30fc\u30df\u30ca\u30eb\u306b\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ol>\n<hr>\n<h5 id=\"linux\">Linux\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb<\/h5>\n<ol>\n<li>\u30bf\u30fc\u30df\u30ca\u30eb\u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\/bin\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<br \/>\n<blockquote style=\"margin-top: 5px;\"><p>cd \/usr\/local\/manageengine\/uems_agent\/bin<\/p><\/blockquote>\n<\/li>\n<li>dctroubleshootingtool\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n<blockquote style=\"margin-top: 5px;\"><p>sudo .\/dctroubleshootingtool<\/p><\/blockquote>\n<\/li>\n<li>\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ol>\n<p>&nbsp; <\/p>\n<h4 id=\"windows-result\">\u7d50\u679c\u306e\u78ba\u8a8d\u65b9\u6cd5<\/h4>\n<p>\u4ee5\u4e0b\u3067\u306f\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3092\u5b9f\u884c\u5f8c\u306e\u300c\u30db\u30fc\u30e0\u300d\u30bf\u30d6\u306e\u5185\u5bb9\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><b>Endpoint Central\u30b5\u30fc\u30d0\u30fc<\/b><br \/>\n  Endpoint Central Cloud\u306eURL\uff08desktopcentral.manageengine.com \u3084 desktopcentral.manageengine.jp\u306a\u3069\uff09\u304a\u3088\u3073\u30dd\u30fc\u30c8\u756a\u53f7\uff08443\uff09\u304c\u8868\u793a\u3055\u308c\u3001\u901a\u4fe1\u306e\u78ba\u8a8d\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u6b63\u5e38\u3067\u3042\u308c\u3070\u7dd1\u8272\u306e\u30c1\u30a7\u30c3\u30af\u30de\u30fc\u30af\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n  \u63a5\u7d9a\u306b\u5931\u6557(Failed)\u3068\u306a\u3063\u305f\u5834\u5408\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=21\" rel=\"noopener\" target=\"_blank\">\u3053\u3061\u3089<\/a>\u3092\u53c2\u7167\u3057\u3001\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u3084\u30d7\u30ed\u30ad\u30b7\u306b\u304a\u3044\u3066\u3001Endpoint Central Cloud\u3068\u306e\u901a\u4fe1\u304c\u30d6\u30ed\u30c3\u30af\u3055\u308c\u3066\u3044\u306a\u3044\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>RDS gateway<\/b><br \/>\n  <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=2905\" rel=\"noopener\" target=\"_blank\">\u30ea\u30e2\u30fc\u30c8\u5236\u5fa1\uff08\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\uff09<\/a>\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3068\u306e\u901a\u4fe1\u53ef\u5426\u3092\u8868\u793a\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>Notification Server<\/b><br \/>\n  Endpoint Central Cloud\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u3046\u3061\u3001\u300c\u4eca\u3059\u3050\u914d\u5e03\u300d\u3084\u300c\u624b\u52d5\u30b9\u30ad\u30e3\u30f3\u300d\u306a\u3069\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u30d7\u30c3\u30b7\u30e5\u64cd\u4f5c\u3092\u547d\u4ee4\u3059\u308b\u901a\u77e5\u30b5\u30fc\u30d0\u30fc(Notification Server, dms.zoho.com\u307e\u305f\u306fdms.zoho.jp)\u3068\u306e\u901a\u4fe1\u306e\u78ba\u8a8d\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u6b63\u5e38\u3067\u3042\u308c\u3070\u7dd1\u8272\u306e\u30c1\u30a7\u30c3\u30af\u30de\u30fc\u30af\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n  \u63a5\u7d9a\u306b\u5931\u6557(Failed)\u3068\u306a\u3063\u305f\u5834\u5408\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=21\" rel=\"noopener\" target=\"_blank\">\u3053\u3061\u3089<\/a>\u3092\u53c2\u7167\u3057\u3001\u30d5\u30a1\u30a4\u30a2\u30a6\u30a9\u30fc\u30eb\u3084\u30d7\u30ed\u30ad\u30b7\u306b\u304a\u3044\u3066\u3001Endpoint Central Cloud\u3068\u306e\u901a\u4fe1\u304c\u30d6\u30ed\u30c3\u30af\u3055\u308c\u3066\u3044\u306a\u3044\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b5\u30fc\u30d3\u30b9<\/b><br \/>\n  Endpoint Central Cloud\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306f\u3001Windows\u30b5\u30fc\u30d3\u30b9\u3068\u3057\u3066\u7a3c\u50cd\u3057\u307e\u3059\u3002\u5404\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u7a3c\u50cd\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u540c\u4e00\u6027\uff08Agent Identity\uff09<\/b><br \/>\n  \u5f53\u8a72\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u56fa\u6709\u60c5\u5831\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002<br \/>\n  \u5931\u6557\u3059\u308b\u5834\u5408\u306fWMI\u30b5\u30fc\u30d3\u30b9\u304c\u7a3c\u50cd\u3057\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002WMI\u30b5\u30fc\u30d3\u30b9\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d0\u30a4\u30ca\u30ea<\/b><br \/>\n  Endpoint Central Cloud\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5404\u6a5f\u80fd\u306e\u7a3c\u50cd\u72b6\u6cc1\u3092\u8868\u793a\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>WMI<\/b><br \/>\n  \u5f53\u8a72\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u304a\u3044\u3066\u3001WMI\u30b5\u30fc\u30d3\u30b9\u304c\u7a3c\u50cd\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002Endpoint Central Cloud\u306fWMI\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3066\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u3092\u628a\u63e1\u3059\u308b\u305f\u3081\u3001\u7ba1\u7406\u5bfe\u8c61PC\u306b\u304a\u3044\u3066WMI\u30b5\u30fc\u30d3\u30b9\u304c\u7a3c\u50cd\u3057\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n  \u63a5\u7d9a\u306b\u5931\u6557(Failed)\u3068\u306a\u3063\u305f\u5834\u5408\u306f\u3001Endpoint Central\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306e\u30ca\u30ec\u30c3\u30b8 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central\/?p=237\" rel=\"noopener\" target=\"_blank\">\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea\u30b9\u30ad\u30e3\u30f3\u306e\u5931\u6557 \u2013 \u8cc7\u7523\u30b9\u30ad\u30e3\u30f3\u304c\u30ed\u30c3\u30af\u3055\u308c\u308b\/WMI\u63a5\u7d9a\u304c\u5931\u6557\u3059\u308b<\/a> \u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>Active Directory<\/b><br \/>\n  AD\u30c9\u30e1\u30a4\u30f3\u74b0\u5883\u306e\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u6b63\u5e38\u3067\u3042\u308c\u3070\u3001\u5f53\u8a72\u30e6\u30fc\u30b6\u30fc\/\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304c\u542b\u307e\u308c\u308bOU\u3084\u30b0\u30eb\u30fc\u30d7\u306e\u4e00\u89a7\u3092\u53d6\u5f97\u3057\u307e\u3059\uff08Workgroup\u74b0\u5883\u306e\u5834\u5408\u3001\u3053\u306e\u9805\u76ee\u306f\u30b9\u30ad\u30c3\u30d7\u3055\u308c\u307e\u3059\uff09\u3002<br \/>\n  \u63a5\u7d9a\u306b\u5931\u6557(Failed)\u3068\u306a\u3063\u305f\u5834\u5408\u306f\u3001AD Connector\u306b\u6307\u5b9a\u3057\u305f\u914d\u4fe1\u30b5\u30fc\u30d0\u30fc\u304b\u3089\u30c9\u30e1\u30a4\u30f3\u30b3\u30f3\u30c8\u30ed\u30fc\u30e9\u30fc\u306b\u5230\u9054\u53ef\u80fd\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<li><b>\u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9<\/b><br \/>\n  \u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9\u30bd\u30d5\u30c8\u306e\u30b9\u30ad\u30e3\u30f3\u5bfe\u8c61\u304b\u3089 Endpoint Central Cloud \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30eb\u30c0\u30fc\u3092\u9664\u5916\u3059\u308b\u3088\u3046\u3001\u6ce8\u610f\u30de\u30fc\u30af\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n  \u5931\u6557(Failed)\u3068\u306a\u3063\u305f\u5834\u5408\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=143\" rel=\"noopener\" target=\"_blank\">\u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9\u30bd\u30d5\u30c8\u304b\u3089\u306e\u9664\u5916(\u4f8b\u5916\u767b\u9332)<\/a>\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n  &nbsp;\n <\/li>\n<\/ul>\n<div class=\"attention\"><b>\u65e2\u77e5\u306e\u4e0d\u5177\u5408<\/b><br \/>\n \u300cRDS gateway\u300d\u306e\u9805\u76ee\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u8a73\u7d30\u306f <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=4356\" target=\"_blank\">\u3053\u3061\u3089<\/a> \u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001Endpoint Central Cloud\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5229\u7528\u53ef\u80fd\u306a\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002 \u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/?p=231\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":72,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[6],"tags":[121],"class_list":["post-231","post","type-post","status-publish","format-standard","hentry","category-06troubleshoot","tag-121"],"modified_by":"seiji","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/posts\/231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=231"}],"version-history":[{"count":29,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/posts\/231\/revisions"}],"predecessor-version":[{"id":5848,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=\/wp\/v2\/posts\/231\/revisions\/5848"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/Endpoint_Central_Cloud\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}