{"id":1014,"date":"2014-01-24T09:00:00","date_gmt":"2014-01-24T00:00:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1014"},"modified":"2023-09-26T16:09:42","modified_gmt":"2023-09-26T07:09:42","slug":"%e8%87%aa%e5%8b%95%e3%82%af%e3%83%ad%e3%83%bc%e3%82%ba%e3%81%a8%e3%81%af%e4%bd%95%e3%81%a7%e3%81%99%e3%81%8b%ef%bc%9f%e8%a7%a3%e6%b1%ba%e6%b8%88%e3%81%bf%ef%bc%88resolved%ef%bc%89%e3%82%b9%e3%83%86","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1014","title":{"rendered":"\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f\u89e3\u6c7a\u6e08\u307f\uff08Resolved\uff09\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f"},"content":{"rendered":"<h5>\u8cea\u554f<\/h5>\n<p>\u300c<span class=\"highlight\">\u81ea\u52d5\u30af\u30ed\u30fc\u30ba<\/span>\u300d\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f<br \/>\n\u307e\u305f\u3001\u300c\u89e3\u6c7a\u6e08\u307f\uff08Resolved\uff09\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f<\/p>\n<h5>\u56de\u7b54<\/h5>\n<p>\u300c\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u300d\u3068\u306f\u3001<span class=\"highlight\">ServiceDesk Plus\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u3067\u30af\u30ed\u30fc\u30ba\u3059\u308b\u6a5f\u80fd<\/span>\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u901a\u5e38\u3001\u6280\u8853\u62c5\u5f53\u8005\u304c\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u306b\u306f\u3001\u4f9d\u983c\u8005\u306e\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002<br 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class=\"aligncenter wp-image-8657\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/70b6d51f-c252-46cc-ad17-42504966e0e1.png\" alt=\"\" width=\"900\" height=\"558\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/70b6d51f-c252-46cc-ad17-42504966e0e1.png 1507w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/70b6d51f-c252-46cc-ad17-42504966e0e1-300x186.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/70b6d51f-c252-46cc-ad17-42504966e0e1-1024x635.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/70b6d51f-c252-46cc-ad17-42504966e0e1-768x476.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/li>\n<li>\u300c\u6307\u5b9a\u3057\u305f\u65e5\u6570\u5f8c\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u304cResolved\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u306b\u3059\u308b\u300d\u3067\u3001<br \/>\n\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u7684\u306b\u30af\u30ed\u30fc\u30ba\u306b\u3059\u308b\u307e\u3067\u306e\u65e5\u6570\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li>\uff3b\u4fdd\u5b58\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u8a2d\u5b9a\u3092\u4fdd\u5b58\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<div class=\"point\">\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u300d\u306e\u305d\u306e\u4ed6\u9805\u76ee\u306b\u3064\u3044\u3066\u3001\u8a73\u3057\u304f\u306f\u300c<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/request_closing_rules\" target=\"_blank\" rel=\"noopener\">\u30ea\u30af\u30a8\u30b9\u30c8\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<h6>ii)\u300c\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u300d\u8a2d\u5b9a\u5f8c\u306e\u52d5\u4f5c<\/h6>\n<p>\u8a2d\u5b9a\u3092\u4fdd\u5b58\u5f8c\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u89e3\u6c7a\u3057\u305f\u969b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u300c\u89e3\u6c7a\u6e08\u307f\uff08Resolved\uff09\u300d\u306b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u300c\u89e3\u6c7a\u6e08\u307f\u300d\u3078\u5909\u66f4\u3059\u308b\u3068\u3001ServiceDesk Plus\u304b\u3089\u4f9d\u983c\u8005\u3078\u3001\u78ba\u8a8d\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<br \/>\n\u4f9d\u983c\u8005\u306f\u3001\u78ba\u8a8d\u30e1\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u884c\u52d5\u3092\u3068\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<blockquote>\n<ul>\n<li><strong>\u30e1\u30fc\u30eb\u5185\u306e\u300c\u30af\u30ed\u30fc\u30ba\u300d\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b<\/strong><br \/>\n\u2192\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30e1\u30fc\u30eb\u306b\u8fd4\u4fe1\u3059\u308b<\/strong><br \/>\n\u2192\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u5ea6\u30aa\u30fc\u30d7\u30f3\uff08Open\uff09\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u4f55\u3082\u3057\u306a\u3044<\/strong><br \/>\n\u2192\u4e0a\u8a18\u3067\u8a2d\u5b9a\u3057\u305f\u65e5\u6570\u304c\u7d4c\u904e\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u81ea\u52d5\u7684\u306b\u30af\u30ed\u30fc\u30ba\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>\u8cea\u554f \u300c\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u300d\u3068\u306f\u4f55\u3067\u3059\u304b\uff1f \u307e\u305f\u3001\u300c\u89e3\u6c7a\u6e08\u307f\uff08Resolved\uff09\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f \u56de\u7b54 \u300c\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u300d\u3068\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1014\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3612272,7],"tags":[3612200,3612179,3612131,223478,3612278],"class_list":["post-1014","post","type-post","status-publish","format-standard","hentry","category-faq-sdp","category-config-sdp","tag-3612200","tag-3612179","tag-request","tag-223478","tag-3612278"],"modified_by":"daiki","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1014"}],"version-history":[{"count":18,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1014\/revisions"}],"predecessor-version":[{"id":8666,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1014\/revisions\/8666"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1014"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}