{"id":1766,"date":"2014-10-01T09:20:38","date_gmt":"2014-10-01T00:20:38","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1766"},"modified":"2020-05-21T16:49:06","modified_gmt":"2020-05-21T07:49:06","slug":"%e3%82%b0%e3%83%ab%e3%83%bc%e3%83%97%e3%81%94%e3%81%a8%e3%81%ab%e7%95%b0%e3%81%aa%e3%82%8b%e5%8f%97%e4%bf%a1%e3%83%a1%e3%83%bc%e3%83%ab%e3%82%a2%e3%83%89%e3%83%ac%e3%82%b9%e3%82%92%e8%a8%ad%e5%ae%9a","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1766","title":{"rendered":"\u30b0\u30eb\u30fc\u30d7\u3054\u3068\u306b\u7570\u306a\u308b\u53d7\u4fe1\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u8a2d\u5b9a\u3059\u308b\u65b9\u6cd5"},"content":{"rendered":"<p><span style=\"font-size: small;\">ServiceDek Plus\u3067\u306f\u30011\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u53d7\u4fe1\u30e1\u30fc\u30eb\u306e\u307f\u3001<br \/>\n<\/span><span style=\"font-size: small;\">\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u3057\u3066\u53d6\u308a\u8fbc\u3080\u3088\u3046\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\u8907\u6570\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u300c\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a\u300d\u306b\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<br \/>\n\u3057\u304b\u3057\u3001\u30e1\u30fc\u30eb\u30a8\u30a4\u30ea\u30a2\u30b9\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b0\u30eb\u30fc\u30d7\u3054\u3068\u306b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092<br \/>\n\u632f\u308a\u5206\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><br \/>\n<span style=\"font-size: small;\">\uff0a\u30e1\u30fc\u30eb\u30a8\u30a4\u30ea\u30a2\u30b9\u306f\u3001\uff11\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u5225\u540d\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u6a5f\u80fd\u3067\u3059\u3002<br \/>\n\u30e1\u30fc\u30eb\u30a8\u30a4\u30ea\u30a2\u30b9\u6a5f\u80fd\u3092\u5229\u7528\u3057\u3066\u30011\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u5bfe\u3057\u3066\u8907\u6570\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\uff0a\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u306b\u3066\u30e1\u30fc\u30eb\u30a8\u30a4\u30ea\u30a2\u30b9\u8a2d\u5b9a\u304c\u4e0d\u53ef\u306e\u5834\u5408\u3001\u30b0\u30eb\u30fc\u30d7\u3054\u3068\u306b\u53d7\u4fe1\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<br \/>\n<\/span><span style=\"font-size: small;\"><br \/>\n\u3053\u3053\u3067\u306f\u3001ServiceDesk Plus\u306b\u300c\u30d7\u30ea\u30f3\u30bf\u30fc\u300d\u300c\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u300d\u300c\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u300d\u306e<br \/>\n3\u30b0\u30eb\u30fc\u30d7\u3092\u4f5c\u6210\u3057\u3066\u3044\u308b\u5834\u5408\u306e\u3001\u8907\u6570\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u8a2d\u5b9a\u65b9\u6cd5\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/span><br \/>\n\uff11\uff0e\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u3067\u30e1\u30fc\u30eb\u30a8\u30a4\u30ea\u30a2\u30b9\u3092\u8a2d\u5b9a\u5f8c\u3001\u5404\u30b0\u30eb\u30fc\u30d7\u306b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p>\uff08\u4f8b\uff09<br \/>\nsupport@mesdp.com\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u5225\u540d\uff08\u30a8\u30a4\u30ea\u30a2\u30b9\uff09\u3068\u3057\u3066\u3001<br \/>\n\u30fb\u30d7\u30ea\u30f3\u30bf\u30fc\u30b0\u30eb\u30fc\u30d7\u306b\u3001printer@mesdp.com<br \/>\n\u30fb\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u30b0\u30eb\u30fc\u30d7\u306b\u3001hw@mesdp.com<br \/>\n\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30b0\u30eb\u30fc\u30d7\u306b\u3001sw@mesdp.com<br \/>\n3\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u7528\u610f\u3057\u307e\u3059\uff08\u5fc5\u305a1\u30b0\u30eb\u30fc\u30d7\u306b\u3064\u304d\u30011\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u304c\u5fc5\u8981\u3067\u3059\uff09\u3002<br \/>\n\uff12\uff0eServiceDesk Plus\u306b\u7ba1\u7406\u8005\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u30ed\u30b0\u30a4\u30f3\u3057\u307e\u3059\u3002<br \/>\n\uff13\uff0e\u300c\u7ba1\u7406\u300d\u30bf\u30d6 -&gt; \u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u300d\u30d6\u30ed\u30c3\u30af -&gt; \u300c\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a\u300d\u3067\u3001ServiceDesk Plus\u306e\u53d7\u4fe1\u30a2\u30c9\u30ec\u30b9\u306b<br \/>\nsupport@mesdp.com\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<br \/>\n\uff14\uff0e\u300c\u7ba1\u7406\u300d\u30bf\u30d6 -&gt; \u300c\u30e6\u30fc\u30b6\u300d\u30d6\u30ed\u30c3\u30af -&gt; \u300c\u30b0\u30eb\u30fc\u30d7\u300d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/1766.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1767\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/1766.png\" alt=\"1766\" width=\"439\" height=\"127\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/1766.png 819w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/1766-300x86.png 300w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/a><br \/>\n\uff15\uff0e\u30b0\u30eb\u30fc\u30d7\u306e\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc\u304b\u3089\u300c\u30d7\u30ea\u30f3\u30bf\u30fc\u300d\u30b0\u30eb\u30fc\u30d7\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n\uff16\uff0e\u300c\u30b0\u30eb\u30fc\u30d7\u306e\u30e1\u30fc\u30eb\u8a2d\u5b9a\u300d\u30d6\u30ed\u30c3\u30af -&gt; \u300c\u30b0\u30eb\u30fc\u30d7\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3001printer@mesdp.com\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002\u5dee\u51fa\u4eba\u306e\u540d\u524d\u3092\u5165\u529b\u3057\u307e\u3059\u3002\u5dee\u51fa\u4eba\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002\u30d7\u30ea\u30f3\u30bf\u30fc\u30b0\u30eb\u30fc\u30d7\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306b\u8fd4\u4fe1\u304c\u6b32\u3057\u3044\u5834\u5408\u306f\u3001printer@mesdp.com\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<br \/>\n<span style=\"font-size: small;\"><br \/>\n\uff17\uff0e\u4fdd\u5b58\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u300d\u30b0\u30eb\u30fc\u30d7\u3068\u300c\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u300d\u30b0\u30eb\u30fc\u30d7\u306b\u3082\u540c\u69d8\u306e<br \/>\n<\/span><span style=\"font-size: small;\">\u3000\u3000\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/span><br \/>\n\uff18\uff0eprinter@mesdp.com\u5b9b\u3066\u306b\u9001\u4fe1\u3057\u305f\u30e1\u30fc\u30eb\u304c\u3001ServiceDesk Plus\u306b\u300c\u30d7\u30ea\u30f3\u30bf\u30fc\u300d\u30b0\u30eb\u30fc\u30d7\u306e<br \/>\n\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u3057\u3066\u53d6\u308a\u8fbc\u307e\u308c\u3066\u3044\u308c\u3070\u3001\u8a2d\u5b9a\u306f\u5b8c\u4e86\u3067\u3059\u3002<\/p>\n<p><span style=\"font-size: small;\">\u203b\u6ce8\u610f\u203b<br \/>\n1. \u30b0\u30eb\u30fc\u30d7\u3054\u3068\u306b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304b\u3089\u306e\u30b0\u30eb\u30fc\u30d7\u306e\u5272\u308a\u5f53\u3066\u304c<br \/>\n\u512a\u5148\u3055\u308c\u308b\u305f\u3081\u696d\u52d9\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u307e\u305b\u3093\u3002<\/span><br \/>\n2. \u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u306b Exchange Server \u3092\u5229\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u3001Outlook\u306a\u3069\u306e\u30e1\u30fc\u30e9\u304b\u3089\u30a8\u30a4\u30ea\u30a2\u30b9\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092<br \/>\n\u5b9b\u5148\u306b\u6307\u5b9a\u3057\u3066\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u3068\u3001Outlook\u306e\u4ed5\u69d8\u306b\u3088\u308a\u30a8\u30a4\u30ea\u30a2\u30b9\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306e<br \/>\n\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306b\u5909\u66f4\u3055\u308c\u3066\u9001\u4fe1\u3055\u308c\u308b\u305f\u3081\u3001ServiceDesk Plus\u306b\u304a\u3044\u3066\u30b0\u30eb\u30fc\u30d7\u304c\u5272\u5f53\u3066\u3089\u308c\u307e\u305b\u3093\u3002<br \/>\n\u56de\u907f\u7b56\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u30ea\u30f3\u30af\u5148\u30da\u30fc\u30b8\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><span style=\"font-size: small;\">[Exchange Server\u306e\u74b0\u5883\u3067\u3001\u30b0\u30eb\u30fc\u30d7\u30e1\u30fc\u30eb\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u306e\u6ce8\u610f\u70b9]\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=365\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=365<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceDek Plus\u3067\u306f\u30011\u3064\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u53d7\u4fe1\u30e1\u30fc\u30eb\u306e\u307f\u3001 \u30ea\u30af\u30a8\u30b9\u30c8\u3068\u3057\u3066\u53d6\u308a\u8fbc\u3080\u3088\u3046\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002 \u8907\u6570\u306e\u30e1\u30fc\u30eb\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u300c\u30e1\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=1766\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[580,581],"class_list":["post-1766","post","type-post","status-publish","format-standard","hentry","category-trouble-sdp","tag-exchange","tag-581"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1766"}],"version-history":[{"count":8,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1766\/revisions"}],"predecessor-version":[{"id":4279,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/1766\/revisions\/4279"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}