{"id":3729,"date":"2018-05-01T09:53:27","date_gmt":"2018-05-01T00:53:27","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3729"},"modified":"2020-05-21T16:47:07","modified_gmt":"2020-05-21T07:47:07","slug":"9400%e3%83%93%e3%83%ab%e3%83%89%e3%81%b8%e3%81%ae%e3%82%a2%e3%83%83%e3%83%97%e3%82%b0%e3%83%ac%e3%83%bc%e3%83%89%e6%96%b9%e6%b3%95","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3729","title":{"rendered":"\u30d3\u30eb\u30c99400\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u65b9\u6cd5"},"content":{"rendered":"<p><strong>\u3010\u3054\u6ce8\u610f\u3011<\/strong><\/p>\n<p>ServiceDesk Plus9.4\u306e\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306f\u3001\u30d3\u30eb\u30c99400\u4ee5\u4e0a\u3088\u308a\u53ef\u80fd\u3067\u3059\u3002<br \/>\n\u73fe\u5728\u3001\u30d3\u30eb\u30c99335\u4ee5\u524d\u306e\u30d3\u30eb\u30c9\u3092\u304a\u4f7f\u3044\u306e\u5834\u5408\u3067\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3059\u308b\u306b\u306f\u3001\u30d3\u30eb\u30c99335\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u5f8c\u30019400\u30d3\u30eb\u30c9\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u30da\u30fc\u30b8\u3067\u306f\u3001\u30d3\u30eb\u30c99335\u304b\u30899400\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u5b9f\u884c\u3059\u308b\u524d\u306b\u3001\u5fc5\u305a\u3001\u73fe\u5728\u3054\u5229\u7528\u4e2d\u306eServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>----\u30d3\u30eb\u30c9\u756a\u53f7\u306e\u78ba\u8a8d\u65b9\u6cd5--------------------------------------------------------------<br \/>\n1. ServiceDesk Plus\u306b\u30ed\u30b0\u30a4\u30f3<br \/>\n2. \u30ed\u30b0\u30a4\u30f3\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306e\u53f3\u4e0a\u306b\u3042\u308b\u300c\uff1f\u300d\u30a2\u30a4\u30b3\u30f3 -&gt; \u300c\u8a73\u7d30\u300d\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af<br \/>\n3. \u30d3\u30eb\u30c9\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u308b<br \/>\n----------------------------------------------------------------------------------------<br \/>\n* \u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u7528\u306e\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306f\u3001\u4fdd\u5b88\u3054\u5951\u7d04\u30e6\u30fc\u30b6\u69d8\u306b\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n* \u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30ea\u30f3\u30af\u306f\u3001\u4fdd\u5b88\u3054\u5951\u7d04\u30e6\u30fc\u30b6\u69d8\u306b\u9001\u4ed8\u3057\u3066\u3044\u308b\u4fdd\u5b88\u30e1\u30fc\u30eb\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>================================================<\/p>\n<p>\u73fe\u5728\u3001\u30d3\u30eb\u30c99300(9300-9334)\u3001\u307e\u305f\u306f\u3001\u305d\u308c\u4ee5\u524d\u306eServiceDesk Plus\u3092\u3054\u5229\u7528\u4e2d\u306e\u304a\u5ba2\u69d8\u306f\u3001\u30d3\u30eb\u30c9 9335\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u25a0 9335\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"MGYstWBXXH\"><p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3343\">\u30d3\u30eb\u30c99335\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;\u30d3\u30eb\u30c99335\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5&#8221; &#8212; ServiceDesk Plus \u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248 \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3343&#038;embed=true#?secret=tHiNwVzd7u#?secret=MGYstWBXXH\" data-secret=\"MGYstWBXXH\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>================================================<\/p>\n<p>\u3054\u5229\u7528\u4e2d\u306eServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u304c9335\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u305f\u3089\u2026<\/p>\n<p>\uff01\u672c\u756a\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306b\u3054\u78ba\u8a8d\u4e0b\u3055\u3044\uff01<\/p>\n<p><strong>\u3010\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30c6\u30b9\u30c8\u3011<\/strong><\/p>\n<p>\u672c\u756a\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u5b9f\u884c\u3059\u308b\u524d\u306b\u3001\u4ee5\u4e0b\u306e\u70b9\u304b\u3089\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306e\u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3057\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u3092\u63a8\u5968\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>\u30fb\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u306e\u640d\u5931\u306e\u9632\u6b62<\/p>\n<p>\u30fb\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306e\u7a3c\u50cd\u74b0\u5883\u306e\u78ba\u8a8d<\/p>\n<p>\u3010\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u306e\u6ce8\u610f\u70b9\u3011<\/p>\n<p>\u30fb\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u3088\u308b\u969c\u5bb3\u3092\u9632\u6b62\u3059\u308b\u305f\u3081\u3001\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u306e\u53d6\u5f97\u3092\u304a\u9858\u3044\u81f4\u3057\u307e\u3059\u3002<\/p>\n<p>\u30fb\u30c7\u30fc\u30bf\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u306f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u306b\u3042\u308b\u30c7\u30fc\u30bf\u306e\u5bb9\u91cf\u306b\u4f9d\u5b58\u3057\u307e\u3059\u306e\u3067\u3001\u6545\u610f\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30d7\u30ed\u30bb\u30b9\u3092\u5207\u65ad\u3057\u306a\u3044\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057<br \/>\n\u307e\u3059\u3002<\/p>\n<p><strong>\u3010\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5\u3011<\/strong><\/p>\n<p>1. ServiceDesk Plus\u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3<\/p>\n<p>2. &lt;\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea&gt;bin\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u914d\u4e0b\u306eUpdateManager.bat<\/p>\n<p>(Linux\u306e\u5834\u5408\u306fUpdateManager.sh) \u3092\u5b9f\u884c\u3057\u3066UpdateManager\u3092\u8d77\u52d5<\/p>\n<p>3. [Browse]\u3092\u30af\u30ea\u30c3\u30af\u5f8c\u3001<\/p>\n<p>ManageEngine_ServiceDesk_Plus_9_3_0_SP-1_0_0.ppm<\/p>\n<p>\u3092\u9078\u629e\u3057\u3066[\u958b\u304f]\u3092\u30af\u30ea\u30c3\u30af\u5f8c\u3001[Install]\u3092\u30af\u30ea\u30c3\u30af<\/p>\n<p>-- \u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u958b\u59cb\u3055\u308c\u307e\u3059<\/p>\n<p>4. Backup\u3092\u63a8\u5968\u3059\u308b\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u305f\u3089[\u4e86\u89e3]\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u53d6\u5f97<\/p>\n<p>(\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u53d6\u5f97\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u958b\u59cb\u3055\u308c\u307e\u3059\u3002)<\/p>\n<p>RecommendBackup<\/p>\n<p>5. \"Service Pack installed successfully\"\u3068\u8868\u793a\u3055\u308c\u308b\u306e\u3092\u78ba\u8a8d\u3057\u3066<\/p>\n[Close]\u3092\u30af\u30ea\u30c3\u30af<\/p>\n<p>6. [Exit]\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066UpdateManager\u3092\u7d42\u4e86<\/p>\n<p>7. ServiceDesk Plus\u3092\u8d77\u52d5\uff08<span style=\"color: #ff9900;\"><strong>\u203b1<\/strong><\/span>\uff09<\/p>\n<p>8. ServiceDesk Plus\u306b\u7ba1\u7406\u8005\uff08\u6280\u8853\u62c5\u5f53\u8005\uff09\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u30ed\u30b0\u30a4\u30f3<\/p>\n<p>9 \u30ed\u30b0\u30a4\u30f3\u30da\u30fc\u30b8\u306e\u53f3\u4e0a\u306b\u3042\u308b\u300c\u3053\u306e\u30bd\u30d5\u30c8\u306b\u3064\u3044\u3066\u300d\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af<\/p>\n<p>10. \u30d3\u30eb\u30c9\u756a\u53f7\u304c\u300c9400\u300d\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d<\/p>\n<p>\u7d9a\u3051\u3066\u3001\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u307e\u3059\u3002\u624b\u9806\u306f\u6b21\u306e\u30da\u30fc\u30b8\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n[\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5(\u30d0\u30fc\u30b8\u30e7\u30f39.4\u7248)]\n<blockquote class=\"wp-embedded-content\" data-secret=\"cp245UQzZa\"><p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3733\">\u30d3\u30eb\u30c99426\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;\u30d3\u30eb\u30c99426\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5&#8221; &#8212; ServiceDesk Plus \u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248 \u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3733&#038;embed=true#?secret=XAJ3XpSolZ#?secret=cp245UQzZa\" data-secret=\"cp245UQzZa\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<div class=\"point\">\n<p>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306b\u3053\u3061\u3089\u306e\u30ca\u30ec\u30c3\u30b8\u3082\u5408\u308f\u305b\u3066\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3856\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3856<\/a><\/p>\n<\/div>\n<p><strong><span style=\"color: #ff9900;\">\u203b1<\/span><\/strong> \u30d3\u30eb\u30c99400\u306b\u304a\u304d\u307e\u3057\u3066\u3001\u30b9\u30bf\u30fc\u30c8\u30e1\u30cb\u30e5\u30fc\u306e\u300cServiceDesk Server\u300d\u304a\u3088\u3073\u300cShutdown ServiceDesk\u300d\u304c\u6b63\u5e38\u306b\u52d5\u4f5c\u3057\u306a\u3044\u4e0d\u5177\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u3002\u4e0d\u5177\u5408\u4fee\u6b63\u306f\u30d3\u30eb\u30c99407\u306b\u542b\u307e\u308c\u3066\u304a\u308a\u307e\u3059\u3002<br \/>\n\u30d3\u30eb\u30c99400\u306b\u304a\u3051\u308b\u8d77\u52d5\u304a\u3088\u3073\u505c\u6b62\u306e\u56de\u907f\u7b56\u3068\u3057\u3066Windows\u30b5\u30fc\u30d3\u30b9\u306e\u8d77\u52d5\u304a\u3088\u3073\u505c\u6b62\u3092\u3054\u4f7f\u7528\u3044\u305f\u3060\u3051\u308c\u3070\u5e78\u3044\u3067\u3059\u3002<\/p>\n<p>1. Windows\u30b5\u30fc\u30d3\u30b9\uff08services.msc\uff09\u3092\u958b\u304f<br \/>\n2. \u300cManageEngine ServiceDesk Plus\u300d\u3092\u53f3\u30af\u30ea\u30c3\u30af<br \/>\n3. \u8d77\u52d5\u3059\u308b\u969b\u306f\u300c\u958b\u59cb\u300d\u3001\u505c\u6b62\u3059\u308b\u969b\u306f\u300c\u505c\u6b62\u300d\u3092\u9078\u629e<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3010\u3054\u6ce8\u610f\u3011 ServiceDesk Plus9.4\u306e\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306f\u3001\u30d3\u30eb\u30c99400\u4ee5\u4e0a\u3088\u308a\u53ef\u80fd\u3067\u3059\u3002 \u73fe\u5728\u3001\u30d3\u30eb\u30c99335\u4ee5\u524d\u306e\u30d3\u30eb\u30c9\u3092\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3729\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":48,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-3729","post","type-post","status-publish","format-standard","hentry","category-install-sdp"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3729"}],"version-history":[{"count":16,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3729\/revisions"}],"predecessor-version":[{"id":4937,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3729\/revisions\/4937"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3729"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3729"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}