{"id":3733,"date":"2018-05-01T10:04:27","date_gmt":"2018-05-01T01:04:27","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3733"},"modified":"2020-05-21T16:47:07","modified_gmt":"2020-05-21T07:47:07","slug":"%e6%9c%80%e6%96%b0%e3%83%93%e3%83%ab%e3%83%89%e3%81%b8%e3%81%ae%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e6%96%b9%e6%b3%95%e3%83%90%e3%83%bc%e3%82%b8%e3%83%a7%e3%83%b39-4%e7%89%88","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3733","title":{"rendered":"\u30d3\u30eb\u30c99426\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5"},"content":{"rendered":"<p>ServiceDesk Plus 9.4\uff08\u30d3\u30eb\u30c9\u756a\u53f7<strong>9400\uff5e9425<\/strong>\uff09\u3092\u3054\u5229\u7528\u306e\u304a\u5ba2\u69d8\u3078<\/p>\n<p>ServiceDesk Plus 9.4\u3092\u3054\u5229\u7528\u306e\u5834\u5408\u306f\u3001<br \/>\n\u6b21\u306e\u624b\u9806\u306b\u3066\u30d3\u30eb\u30c9<strong>9426\u00a0<\/strong>\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u3010\u30d3\u30eb\u30c9\u756a\u53f7\u306e\u78ba\u8a8d\u65b9\u6cd5\u3011<br \/>\n\u73fe\u5728\u304a\u5ba2\u69d8\u304c\u3054\u5229\u7528\u4e2d\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3067\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li>ServiceDesk Plus\u306b\u30ed\u30b0\u30a4\u30f3<\/li>\n<li>\u30ed\u30b0\u30a4\u30f3\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306e\u53f3\u4e0a\u306b\u3042\u308b\u300c?\u300d\u30a2\u30a4\u30b3\u30f3 -&gt; \u300c\u8a73\u7d30\u300d\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af<\/li>\n<li>\u30d3\u30eb\u30c9\u756a\u53f7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ol>\n<div class=\"attention\">\u73fe\u5728\u3001ServiceDesk Plus 9.3\uff08\u30d3\u30eb\u30c9\u756a\u53f7 9300-9335\uff09\u3001\u307e\u305f\u306f\u305d\u308c\u4ee5\u524d\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u3054\u5229\u7528\u4e2d\u306e\u304a\u5ba2\u69d8\u306f\u3001\u307e\u305a\u30d3\u30eb\u30c9\u756a\u53f7 9400\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u5fc5\u8981\u3067\u3059\u3002<br \/>\n[9400\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u65b9\u6cd5]\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3729\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3729<\/a><\/div>\n<p>* \u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u7528\u306e\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306f\u3001\u4fdd\u5b88\u3054\u5951\u7d04\u30e6\u30fc\u30b6\u69d8\u306b\u3054\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n* \u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30ea\u30f3\u30af\u306f\u3001\u4fdd\u5b88\u3054\u5951\u7d04\u30e6\u30fc\u30b6\u69d8\u306b\u9001\u4ed8\u3057\u3066\u3044\u308b\u3001\u4fdd\u5b88\u30e1\u30fc\u30eb\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<h4>\u00a0\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30c6\u30b9\u30c8<\/h4>\n<p><strong><span style=\"color: #ff0000;\">\u203b\u672c\u756a\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306b\u3054\u78ba\u8a8d\u4e0b\u3055\u3044\uff01<\/span><\/strong><\/p>\n<p>\u672c\u756a\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u5b9f\u884c\u3059\u308b\u524d\u306b\u3001<br \/>\n\u30fb\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u306e\u640d\u5931\u306e\u9632\u6b62<br \/>\n\u30fb\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306e\u7a3c\u50cd\u74b0\u5883\u306e\u78ba\u8a8d<br \/>\n\u306e\u70b9\u304b\u3089\u3001<b>\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306e\u30c6\u30b9\u30c8<\/b>\u3092\u5b9f\u65bd\u3057\u3066\u3044\u305f\u3060\u304f\u3053\u3068\u3092\u63a8\u5968\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u203b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u306e\u6ce8\u610f\u70b9<\/strong><\/p>\n<p>\u30fb\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u3088\u308b\u969c\u5bb3\u3092\u9632\u6b62\u3059\u308b\u305f\u3081\u3001\u4e88\u3081\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u53d6\u5f97\u3057\u3066\u4e0b\u3055\u3044\u3002<br \/>\n\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u65b9\u6cd5<br \/>\n<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/back-up-servicedesk-plus\">https:\/\/servicedeskplus.helpdocsonline.com\/back-up-servicedesk-plus<\/a><br \/>\n\u30fb\u30c7\u30fc\u30bf\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u306f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u306b\u3042\u308b\u30c7\u30fc\u30bf\u306e\u5bb9\u91cf\u306b\u4f9d\u5b58\u3057\u307e\u3059\u306e\u3067\u3001\u6545\u610f\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30d7\u30ed\u30bb\u30b9\u3092\u5207\u65ad\u3057\u306a\u3044\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<h4>\u00a0\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5<\/h4>\n<p>1. ServiceDesk Plus\u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u307e\u3059\u3002<\/p>\n<p>2. \u4ee5\u4e0b\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u53c2\u7167\u306e\u4e0a\u3001\u30d7\u30ed\u30bb\u30b9\u304c\u3059\u3079\u3066\u505c\u6b62\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=556\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=556<\/a><\/p>\n<p>3. <strong>Windows\u306e\u5834\u5408\u3001<\/strong>Windows\u306e[\u30b9\u30bf\u30fc\u30c8]\u30e1\u30cb\u30e5\u30fc &gt; [\u3059\u3079\u3066\u306e\u30d7\u30ed\u30b0\u30e9\u30e0] &gt; [\u30a2\u30af\u30bb\u30b5\u30ea] &gt; [\u30b3\u30de\u30f3\u30c9 \u30d7\u30ed\u30f3\u30d7\u30c8]\u3092\u53f3\u30af\u30ea\u30c3\u30af &gt; [<strong>\u7ba1\u7406\u8005\u3068\u3057\u3066\u5b9f\u884c<\/strong>]\u9078\u629e\u3057\u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092<b>\u7ba1\u7406\u8005\u6a29\u9650<\/b>\u3067\u8d77\u52d5\u3057\u307e\u3059\u3002<br \/>\n<strong>Linux\u306e\u5834\u5408\u3001<\/strong>root\u6a29\u9650\u3067\u7aef\u672b\u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/p>\n<p>4. &lt;\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea&gt;bin\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u914d\u4e0b\u306eUpdateManager.bat<br \/>\n(Linux\u306e\u5834\u5408\u306fUpdateManager.sh) \u3092\u5b9f\u884c\u3057\u3001UpdateManager\u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/p>\n<div class=\"attention\">\n<p>UpdateManager\u304c\u8d77\u52d5\u3057\u306a\u3044\u5834\u5408\u306f\u4ee5\u4e0b\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n[\u30d3\u30eb\u30c99400\u306b\u304a\u3051\u308bUpdateManager.bat\u306e\u518d\u8a2d\u5b9a\u306b\u3064\u3044\u3066]\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3817\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3817<\/a><\/p>\n<\/div>\n<p>5. [<strong>Browse<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u5f8c\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u305f<br \/>\n<strong><span style=\"color: #ff0000;\">ManageEngine_ServiceDesk_Plus_9_4_0_SP-0_26_0.ppm<\/span><br \/>\n<\/strong>\u3092\u9078\u629e\u3057\u3066[<strong>\u958b\u304f<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u5f8c\u3001[<strong>Install<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3001<\/p>\n<p>-- \u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u958b\u59cb\u3055\u308c\u307e\u3059<\/p>\n<p>6. Backup\u3092\u63a8\u5968\u3059\u308b\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u305f\u3089\u3001[<strong>\u306f\u3044<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u5fc5\u305a\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002<\/p>\n<p>-- \u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u53d6\u5f97\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u958b\u59cb\u3055\u308c\u307e\u3059<\/p>\n<p>7. \"Service Pack installed successfully\"\u3068\u8868\u793a\u3055\u308c\u308b\u306e\u3092\u78ba\u8a8d\u3057\u3066[<strong>Close<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p>8. [<strong>Exit<\/strong>]\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066UpdateManager\u3092\u7d42\u4e86\u3057\u307e\u3059\u3002<\/p>\n<p>9. \u4ee5\u4e0b\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u53c2\u7167\u306e\u4e0a\u3001\u30d7\u30ed\u30bb\u30b9\u304c\u3059\u3079\u3066\u505c\u6b62\u3057\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=556\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=556<\/a><\/p>\n<p>10. ServiceDesk Plus\u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/p>\n<p>11. ServiceDesk Plus\u306b\u7ba1\u7406\u8005\uff08\u6280\u8853\u62c5\u5f53\u8005\uff09\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u30ed\u30b0\u30a4\u30f3\u3057\u307e\u3059\u3002<br \/>\n\u30ed\u30b0\u30a4\u30f3\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306e\u53f3\u4e0a\u306b\u3042\u308b\u300c?\u300d\u30a2\u30a4\u30b3\u30f3 -&gt; \u300c\u8a73\u7d30\u300d\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30d3\u30eb\u30c9\u756a\u53f7\u304c\u6700\u65b0\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u95a2\u9023\u30ca\u30ec\u30c3\u30b8<\/h4>\n<ul>\n<li>ServiceDesk Plus 9.4\u3000\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3767\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3767<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceDesk Plus 9.4\uff08\u30d3\u30eb\u30c9\u756a\u53f79400\uff5e9425\uff09\u3092\u3054\u5229\u7528\u306e\u304a\u5ba2\u69d8\u3078 ServiceDesk Plus 9.4\u3092\u3054\u5229\u7528\u306e\u5834\u5408\u306f\u3001\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3733\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":48,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-3733","post","type-post","status-publish","format-standard","hentry","category-install-sdp"],"modified_by":"kohei","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3733"}],"version-history":[{"count":15,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3733\/revisions"}],"predecessor-version":[{"id":10782,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/3733\/revisions\/10782"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}