{"id":383,"date":"2012-11-18T22:48:00","date_gmt":"2012-11-18T13:48:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=383"},"modified":"2020-05-21T16:57:30","modified_gmt":"2020-05-21T07:57:30","slug":"%e3%83%90%e3%83%bc%e3%82%b8%e3%83%a7%e3%83%b3%e3%82%a2%e3%83%83%e3%83%97%e5%be%8c%e3%80%81servicedesk-plus%e3%81%ae%e7%94%bb%e9%9d%a2%e3%81%8c%e6%ad%a3%e3%81%97%e3%81%8f%e8%a1%a8%e7%a4%ba%e3%81%95","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=383","title":{"rendered":"\u753b\u9762\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u65b9\u6cd5"},"content":{"rendered":"<p>\u753b\u9762\u304c\u5d29\u308c\u3066\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u65b9\u6cd5\u306b\u3064\u3044\u3066<\/p>\n<p>\uff08\u53c2\u8003\uff09\u4ee5\u4e0b\u306e\u5834\u5408\u306a\u3069\u306b\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u9069\u7528\u3057\u3066\u3001\u30d0\u30fc\u30b8\u30e7\u30f3\u30a2\u30c3\u30d7\uff08\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3001\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\uff09\u3057\u305f\u5f8c<\/li>\n<li>ServiceDesk Plus\u3092\u518d\u8d77\u52d5\u76f4\u5f8c<\/li>\n<\/ul>\n<p>\u753b\u9762\u304c\u6b63\u5e38\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u3054\u78ba\u8a8d\u3092\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/p>\n<h5>\uff3b\uff11\uff3d Web\u30d6\u30e9\u30a6\u30b6\u30fc\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u30af\u30ea\u30a2<\/h5>\n<p>\u30ad\u30fc\u30dc\u30fc\u30c9\u306e\u300cCtrl\u300d\uff0b\u300cF5\u300d\u30ad\u30fc\u3092\u62bc\u4e0b\u3057\u3066\u3001\u30da\u30fc\u30b8\u3092\u66f4\u65b0\u3057\u307e\u3059\u3002<\/p>\n<p>\u554f\u984c\u304c\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408\u3001\u3054\u5229\u7528\u306eWeb\u30d6\u30e9\u30a6\u30b6\u30fc\u306b\u5fdc\u3058\u3066\u4ee5\u4e0b\u306eWeb\u30da\u30fc\u30b8\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002\uff08\u5916\u90e8\u30b5\u30a4\u30c8\uff09<\/p>\n<p><a href=\"https:\/\/support.google.com\/accounts\/answer\/32050?co=GENIE.Platform%3DDesktop&amp;hl=ja\" target=\"_blank\" rel=\"noopener noreferrer\">Google Chrome\u306e\u5834\u5408<\/a><br \/>\n<a href=\"https:\/\/support.mozilla.org\/ja\/kb\/how-clear-firefox-cache\" target=\"_blank\" rel=\"noopener noreferrer\">FireFox\u306e\u5834\u5408<\/a><br \/>\n<a href=\"https:\/\/support.microsoft.com\/ja-jp\/help\/260897\/how-to-delete-the-contents-of-the-temporary-internet-files-folder\" target=\"_blank\" rel=\"noopener noreferrer\">Internet Explorer\u306e\u5834\u5408<\/a><\/p>\n<div class=\"attention\">\n<p><strong>\u203bInternet Explorer\u3092\u3054\u5229\u7528\u306e\u5834\u5408\uff1a<\/strong><br \/>\n\u30fbServiceDesk Plus On-Demand\u306eURL\u304c\u304a\u6c17\u306b\u5165\u308a\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3000\u304b\u3064<br \/>\n\u30fbIE\u30ad\u30e3\u30c3\u30b7\u30e5\u30af\u30ea\u30a2\u6642\u306b[\u304a\u6c17\u306b\u5165\u308aWeb\u30b5\u30a4\u30c8\u30c7\u30fc\u30bf\u3092\u4fdd\u6301\u3059\u308b]\u306b\u95a2\u3057\u3066\u30c1\u30a7\u30c3\u30af\u3092\u3064\u3051\u305f\u5834\u5408\u3001<br \/>\n\u30ad\u30e3\u30c3\u30b7\u30e5\u304c\u4fdd\u6301\u3055\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u306e\u3067\u3001\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<h5>\uff3b\uff12\uff3d\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u30af\u30ea\u30a2<\/h5>\n<p>\uff3b\uff11\uff3d\u3067\u89e3\u6c7a\u3067\u304d\u306a\u3044\u5834\u5408\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u306e\u5b9f\u65bd\u3092\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/p>\n<p>\u3010\u30d3\u30eb\u30c99400\u4ee5\u964d\u306e\u5834\u5408\u3011<\/p>\n<p>\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306e\u5909\u66f4\u306b\u3088\u308a\u3053\u3061\u3089\u306e\u6a5f\u80fd\u306f\u3054\u3056\u3044\u307e\u305b\u3093\u3002<\/p>\n<p>\u3010\u30d3\u30eb\u30c99400\u4ee5\u524d\u306e\u5834\u5408\u3011<\/p>\n<p>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u9069\u7528\u6642\u3001\u4f55\u3089\u304b\u306e\u7406\u7531\u3067\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u30af\u30ea\u30a2\u304c\u6b63\u5e38\u306b\u884c\u308f\u308c\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u305d\u306e\u305f\u3081\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u306e\u5b9f\u65bd\u3092\u304a\u9858\u3044\u3057\u307e\u3059\u3002<\/p>\n<ol>\n<li>ServiceDesk Plus \u3092\u505c\u6b62<\/li>\n<li>ServiceDesk Plu\u306e\u4ee5\u4e0b\u306e\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306b\u3042\u308b\u30d5\u30a9\u30eb\u30c0\u540d\u3092\u30ea\u30cd\u30fc\u30e0<br \/>\n\uff1c\u5909\u66f4\u524d\uff1e<br \/>\n[ServiceDesk\u30db\u30fc\u30e0]\\applications\\extracted<br \/>\n\uff1c\u5909\u66f4\u5f8c\uff1e<br \/>\n[ServiceDesk\u30db\u30fc\u30e0]\\applications\\extracted_old<\/li>\n<li>ServiceDesk Plus \u3092\u8d77\u52d5<\/li>\n<li>\u30af\u30e9\u30a4\u30a2\u30f3\u30c8PC\u304b\u3089ServiceDesk Plus\u306b\u63a5\u7d9a<\/li>\n<li>\u30ad\u30fc\u30dc\u30fc\u30c9\u306e\u300cCtrl\u300d\uff0b\u300cF5]\u30ad\u30fc\u3092\u62bc\u4e0b\u3057\u3066\u3001\u30da\u30fc\u30b8\u3092\u66f4\u65b0<\/li>\n<li>\u753b\u9762\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u308b\u304b\u78ba\u8a8d<\/li>\n<\/ol>\n<p>\u4ee5\u4e0a\u306b\u3088\u308a\u3001\u52d5\u4f5c\u306b\u4f55\u3089\u304b\u306e\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\uff1a<\/p>\n<ol>\n<li>ServiceDesk Plus\u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3<\/li>\n<li>\u4e0a\u8a18\u624b\u9806\uff12\u306e\u8d77\u52d5\u306b\u3088\u3063\u3066\u65b0\u305f\u306b\u4f5c\u6210\u3055\u308c\u305f extracted \u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u3092\u524a\u9664<\/li>\n<li>\u4e0a\u8a18\u624b\u9806\uff12\u306b\u3066\u30ea\u30cd\u30fc\u30e0\u3057\u305f\u300cextracted_old\u300d\u3092\u300cextracted\u300d\u306b\u623b\u3059<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\u753b\u9762\u304c\u5d29\u308c\u3066\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u65b9\u6cd5\u306b\u3064\u3044\u3066 \uff08\u53c2\u8003\uff09\u4ee5\u4e0b\u306e\u5834\u5408\u306a\u3069\u306b\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002 \u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u9069\u7528\u3057\u3066\u3001\u30d0\u30fc\u30b8\u30e7\u30f3\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=383\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[217],"class_list":["post-383","post","type-post","status-publish","format-standard","hentry","category-trouble-sdp","tag-217"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=383"}],"version-history":[{"count":4,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/383\/revisions"}],"predecessor-version":[{"id":4568,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/383\/revisions\/4568"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=383"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=383"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}