{"id":388,"date":"2012-12-18T02:49:00","date_gmt":"2012-12-17T17:49:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=388"},"modified":"2020-05-21T16:57:29","modified_gmt":"2020-05-21T07:57:29","slug":"%e5%8f%97%e4%bf%a1%e3%83%a1%e3%83%bc%e3%83%ab%e3%82%b5%e3%83%bc%e3%83%90%e6%8e%a5%e7%b6%9a%e3%83%a1%e3%83%bc%e3%83%ab%e9%80%81%e5%8f%97%e4%bf%a1%e3%81%ae%e3%82%bf%e3%82%a4%e3%83%a0%e3%82%a2%e3%82%a6","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=388","title":{"rendered":"\u53d7\u4fe1\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u63a5\u7d9a\/\u30e1\u30fc\u30eb\u9001\u53d7\u4fe1\u306e\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u306e\u8a2d\u5b9a\u624b\u9806 (R8.0)"},"content":{"rendered":"

* <\/span>\u672c\u624b\u9806\u306fServiceDesk Plus 8.0\u304c\u5bfe\u8c61\u3067\u3059\u3002
<\/span><\/p>\n

* <\/span>ServiceDesk Plus 8.1\u4ee5\u964d\u306e\u30d3\u30eb\u30c9\u3092\u3054\u5229\u7528\u306e\u5834\u5408\u306f\u3001\u3053\u3061\u3089\u306e\u30da\u30fc\u30b8\u306e\u624b\u9806\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n
\n

<\/font><\/div>\n
\u672c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ca\u30ec\u30c3\u30b8\u3067\u306f\u3001
\u53d7\u4fe1\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u63a5\u7d9a\u306e\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u3001\u30e1\u30fc\u30eb\u9001\u53d7\u4fe1\u306e\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u624b\u9806\u3092\u3054\u6848\u5185\u3057\u307e\u3059\u3002<\/font><\/div>\n

<\/font><\/div>\n
=================<\/font><\/div>\n
\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u3092\u8a2d\u5b9a\u3057\u306a\u3044\u5834\u5408\u3001\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u3078\u306e\u63a5\u7d9a\u304a\u3088\u3073\u30e1\u30fc\u30eb\u9001\u53d7\u4fe1\u306b\u304a\u3044\u3066\u63a5\u7d9a\u304c\u9014\u7d76\u3048\u3001<\/font><\/div>\n
\u30e1\u30fc\u30eb\u53d7\u4fe1\u306e\u305f\u3081\u306e\u30b9\u30ec\u30c3\u30c9\u304c\u7acb\u3061\u4e0a\u304c\u3063\u305f\u307e\u307e\u3068\u306a\u308a\u3001<\/font>\u7d50\u679c\u7684\u306b\u3001\u30e1\u30fc\u30eb\u53d7\u4fe1\u304c\u505c\u6b62\u3059\u308b\u5834\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u3002<\/span><\/div>\n
\u305d\u306e\u969b\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u518d\u8d77\u52d5\u304c\u5fc5\u8981\u306b\u306a\u308a\u3001\u307e\u305f\u3001\u30e1\u30fc\u30eb\u53d7\u4fe1\u304c\u505c\u6b62\u3057\u305f\u5834\u5408\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3082<\/span><\/div>\n
\u9001\u4fe1\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/div>\n
=================<\/span><\/div>\n

<\/font><\/div>\n
\n
\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u304c\u7121\u5236\u9650\u3067\u3059\u304c\u3001\u3053\u3061\u3089\u306e\u624b\u9806\u5b9f\u65bd\u306b\u3088\u308a\u3001 <\/font><\/div>\n
\u53d7\u4fe1\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u3078\u306e\u63a5\u7d9a\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u309290\u79d2\u306b\u3001<\/font><\/div>\n
\u30e1\u30fc\u30eb\u9001\u53d7\u4fe1\u306e\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u5024\u309260\u79d2\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/font><\/div>\n<\/div>\n

<\/font><\/div>\n
\n
\u5fdc\u7b54\u5f85\u3061\u306e\u72b6\u614b\u304c\u6307\u5b9a\u3057\u305f\u79d2\u6570\u3092\u7d4c\u904e\u3059\u308b\u3068\u3001 \u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u306b\u3088\u308a\u30e1\u30fc\u30eb\u53d7\u4fe1\u30b9\u30ec\u30c3\u30c9\u3092\u7d42\u4e86\u3057\u3001<\/font><\/div>\n
\u8a2d\u5b9a\u9593\u9694\u306b\u3088\u308a\u3001 \u6b21\u306e\u30e1\u30fc\u30eb\u53d7\u4fe1\u30b9\u30ec\u30c3\u30c9\u3092\u81ea\u52d5\u7684\u306b\u8d77\u52d5\u3057\u307e\u3059\u3002 <\/font><\/div>\n
<\/div>\n
\u4e0b\u8a18\u624b\u9806\u3067\u306f\u3001\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u76f4\u63a5\u63a5\u7d9a\u3057\u3066\u30ec\u30b3\u30fc\u30c9\u3092\u633f\u5165\u3057\u307e\u3059\u306e\u3067\u3001 <\/font><\/div>\n
\u5ff5\u306e\u305f\u3081\u3001\u4e8b\u524d\u306b\u76f4\u8fd1\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a1\u30a4\u30eb\u306e\u3054\u53d6\u5f97\u3092\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002 <\/font><\/div>\n

<\/font><\/div>\n
1. ServiceDesk Plus \u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a1\u30a4\u30eb\u3092\u53d6\u5f97 <\/b><\/font><\/div>\n
2. ServiceDesk Plus \u3092\u505c\u6b62 <\/b><\/font><\/div>\n
3. \u4ee5\u4e0b\u624b\u9806\u3067\u3001MySQL DB \u3092\u958b\u59cb <\/b><\/font><\/div>\n

<\/font><\/div>\n
[1] \u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u958b\u304f <\/font><\/div>\n
[2] [ServiceDesk\u30db\u30fc\u30e0]bin \u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306b\u79fb\u52d5 <\/font><\/div>\n
[3] \u4ee5\u4e0b\u3092\u5b9f\u884c <\/font><\/div>\n

<\/font><\/div>\n
cmd>startDB.bat <\/font><\/div>\n

<\/font><\/div>\n
4. \u4ee5\u4e0b\u624b\u9806\u3067MySQL DB \u306b\u63a5\u7d9a\u3057\u3001Update\u30af\u30a8\u30ea\u6587\u3092\u5b9f\u884c <\/b><\/font><\/div>\n

<\/font><\/div>\n
[1] [ServiceDesk\u30db\u30fc\u30e0]mysqlbin \u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306b\u79fb\u52d5 <\/font><\/div>\n
[2] \u4ee5\u4e0b\u306b\u3088\u308aDB\u3078\u63a5\u7d9a <\/font><\/div>\n

<\/font><\/div>\n
cmd>mysql.exe -u root -P 33366 servicedesk <\/font><\/div>\n

<\/font><\/div>\n
[3] \u30ed\u30b0\u30a4\u30f3\u306b\u6210\u529f\u3057\u305f\u3089\u3001\u4ee5\u4e0b\u3092\u5b9f\u884c(2\u3064\u306eUPDATE\u6587\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002IMAP or POP3\u306e\u3069\u3061\u3089\u304b\u306e\u30af\u30a8\u30ea\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\uff09<\/font><\/div>\n

<\/font><\/div>\n
<3-1><\/font><\/div>\n

<\/font><\/div>\n
[IMAP]<\/font><\/div>\n
mysql>insert into mailproperties values (5,'imap','mail.imap.connectiontimeout','90000','This property is to set the socket connection timeout. If this property is not set, default is infinite timeout. Specify the time in milliseconds. ',1); <\/font><\/div>\n

<\/font><\/div>\n
[POP3]<\/font><\/div>\n
mysql>insert into mailproperties values (5,'pop3','mail.pop3.connectiontimeout','90000','This property is to set the socket connection timeout. If this property is not set, default is infinite timeout. Specify the time in milliseconds. ',1); <\/font><\/div>\n

<\/font><\/div>\n
* \u5b9f\u884c\u5f8c\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002 <\/font><\/div>\n
Query OK, 1 row affected <\/font><\/div>\n

<\/font><\/div>\n
<3-2><\/font><\/div>\n

<\/font><\/div>\n
[IMAP]<\/font><\/div>\n
mysql>INSERT INTO mailproperties VALUES ( 6,'imap','mail.imap.timeout','60000','This property is to set the Socket I\/O timeout. If this property is not set, default is infinite timeout. Specify the time in milliseconds. ',1);<\/font><\/div>\n

<\/font><\/div>\n
[POP3]<\/font><\/div>\n
mysql>INSERT INTO mailproperties VALUES ( 6,'pop3','mail.pop3.timeout','60000','This property is to set the Socket I\/O timeout. If this property is not set, default is infinite timeout. Specify the time in milliseconds. ',1);<\/font><\/div>\n

<\/font><\/div>\n
[4] \u4ee5\u4e0b\u306e\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3057\u3066\u3001\u30c7\u30fc\u30bf\u304c\u633f\u5165\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3002<\/font><\/div>\n

<\/font><\/div>\n
mysql>select * from mailproperties;<\/font><\/div>\n

<\/font><\/div>\n
* \u5b9f\u884c\u5f8c\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u8868\u793a\u3055\u308c\u308c\u3070OK\uff08POP3\u306e\u5834\u5408\uff09<\/font><\/div>\n

<\/font><\/div>\n
======<\/font><\/div>\n
mysql> select * from mailproperties;<\/font><\/div>\n
+--------+----------+-------------------------------+-----------+---------------<\/font><\/div>\n
--------------------------------------------------------------------------------<\/font><\/div>\n
-----------------------------------------------------+---------+<\/font><\/div>\n
| PROPID | PROTOCOL | PROPNAME                      | PROPVALUE | DESCRIPTION<\/font><\/div>\n

<\/font><\/div>\n
                                                     | ENABLED |<\/font><\/div>\n
+--------+----------+-------------------------------+-----------+---------------<\/font><\/div>\n
--------------------------------------------------------------------------------<\/font><\/div>\n
-----------------------------------------------------+---------+<\/font><\/div>\n
|      1 | pop3s    | mail.pop3s.auth.plain.disable | true      | This property<\/font><\/div>\n
is used to forcibly disable plain login in pop3s protocol<\/font><\/div>\n
                                                     |       0 |<\/font><\/div>\n
|      2 | imaps    | mail.imaps.auth.plain.disable | true      | This property<\/font><\/div>\n
is used to forcibly disable plain login in imaps protocol<\/font><\/div>\n
                                                     |       0 |<\/font><\/div>\n
|      3 | imap     | mail.imap.auth.plain.disable  | true      | This property<\/font><\/div>\n
is used to forcibly disable plain login in imap protocol<\/font><\/div>\n
                                                     |       0 |<\/font><\/div>\n
|      4 | pop3     | mail.pop3.auth.plain.disable  | true      | This property<\/font><\/div>\n
is used to forcibly disable plain login in pop protocol.  Not sure if this prope<\/font><\/div>\n
rty is applicable for pop protocol.                  |       0 |<\/font><\/div>\n
|      5 | pop3     | mail.pop3.connectiontimeout   | 90000     | This property<\/font><\/div>\n
is to set the socket connection timeout. If this property is not set, default is<\/font><\/div>\n
 infinite timeout. Specify the time in milliseconds. |       1 |<\/font><\/div>\n
|      6 | pop3     | mail.pop3.timeout             | 60000     | This property<\/font><\/div>\n
is to set the Socket I\/O timeout. If this property is not set, default is infini<\/font><\/div>\n
te timeout. Specify the time in milliseconds.        |       1 |<\/font><\/div>\n
+--------+----------+-------------------------------+-----------+---------------<\/font><\/div>\n
--------------------------------------------------------------------------------<\/font><\/div>\n
-----------------------------------------------------+---------+<\/font><\/div>\n
6 rows in set (0.47 sec)<\/font><\/div>\n
==========<\/font><\/div>\n

<\/font><\/div>\n
[5] \u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u304b\u3089\u30ed\u30b0\u30a2\u30a6\u30c8 <\/font><\/div>\n

<\/font><\/div>\n
mysql>exit; <\/font><\/div>\n

<\/font><\/div>\n
5. \u4ee5\u4e0b\u624b\u9806\u3067MySQL DB \u3092\u505c\u6b62 <\/b><\/font><\/div>\n

<\/font><\/div>\n
[1] \u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u958b\u304f <\/font><\/div>\n
[2] [ServiceDesk\u30db\u30fc\u30e0]bin \u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306b\u79fb\u52d5 <\/font><\/div>\n
[3] \u4ee5\u4e0b\u3092\u5b9f\u884c <\/font><\/div>\n

<\/font><\/div>\n
cmd>stopDB.bat <\/font><\/div>\n

<\/font><\/div>\n
6. ServiceDesk Plus \u3092\u8d77\u52d5(\u958b\u59cb) <\/b><\/font><\/div>\n

<\/b><\/font><\/div>\n
7. ServiceDesk Plus \u306b\u7ba1\u7406\u8005\u30a2\u30ab\u30a6\u30f3\u30c8\u3067\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3001 <\/b><\/font><\/div>\n
\u3000\u3000\u300c\u30ec\u30dd\u30fc\u30c8\u300d\u30bf\u30d6 -> \u300c\u65b0\u898f\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u300d\u3092\u30af\u30ea\u30c3\u30af <\/b><\/font><\/div>\n

<\/b><\/font><\/div>\n
8. \u30af\u30a8\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u4ee5\u4e0b\u306e\u30af\u30a8\u30ea\u6587\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3001\u8cbc\u308a\u4ed8\u3051\u305f\u5f8c\u3001 <\/b><\/font><\/div>\n
\u3000\u3000\u300c\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u300d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af <\/b><\/font><\/div>\n

<\/font><\/div>\n
select * from mailproperties where propid=5 <\/font><\/div>\n

<\/font><\/div>\n
9. \u6dfb\u4ed8\u3057\u3066\u3044\u308b\u30ec\u30dd\u30fc\u30c8\u3068\u540c\u3058\u3088\u3046\u306b\u51fa\u529b\u3055\u308c\u3066\u3044\u308b\u304b\u78ba\u8a8d <\/b><\/font><\/div>\n
   * \u554f\u984c\u306a\u3044\u5834\u5408\u306f\u3001\u7d9a\u3051\u3066\u3001\u4ee5\u4e0b\u3092\u5b9f\u65bd <\/b><\/font><\/div>\n

<\/b><\/font><\/div>\n
10. ServiceDesk Plus \u306b\u30ed\u30b0\u30a4\u30f3\u5f8c\u3001\u300c\u7ba1\u7406\u300d\u30bf\u30d6 -> \u300c\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a\u300d\u3088\u308a\u3001 <\/b><\/font><\/div>\n
\u3000\u3000\u300c\u53d6\u5f97\u306e\u505c\u6b62\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u4e00\u5ea6\u30e1\u30fc\u30eb\u53d7\u4fe1\u3092\u505c\u6b62 <\/b><\/font><\/div>\n

<\/b><\/font><\/div>\n
11. \u53d7\u4fe1\u30bf\u30d6\u306e\u300c\u4fdd\u5b58\u300d\u30dc\u30bf\u30f3\u304c\u6709\u52b9\u306b\u306a\u308b\u305f\u3081\u3001\u3082\u3046\u4e00\u5ea6\u300c\u4fdd\u5b58\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001 <\/b><\/font><\/div>\n
\u3000\u3000\u53d7\u4fe1\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u306e\u8a2d\u5b9a\u3092\u4fdd\u5b58 <\/b><\/font><\/div>\n

<\/b><\/font><\/div>\n
12. \u300c\u53d6\u5f97\u306e\u958b\u59cb\u300d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30e1\u30fc\u30eb\u53d7\u4fe1\u3092\u518d\u958b <\/b><\/font><\/div>\n<\/div>\n

<\/font><\/div>\n
<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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