{"id":424,"date":"2018-03-06T17:00:00","date_gmt":"2018-03-06T08:00:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=424"},"modified":"2026-03-13T12:37:50","modified_gmt":"2026-03-13T03:37:50","slug":"%e3%82%a2%e3%83%83%e3%83%97%e3%82%b0%e3%83%ac%e3%83%bc%e3%83%89%e3%80%81%e3%82%a2%e3%83%83%e3%83%97%e3%83%87%e3%83%bc%e3%83%88%e3%81%ae%e6%b5%81%e3%82%8c%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=424","title":{"rendered":"\u65e5\u672c\u8a9e\u7248\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306e\u6d41\u308c\u306b\u3064\u3044\u3066"},"content":{"rendered":"<h2>\u6982\u8981<\/h2>\n<p><strong>ServiceDesk Plus \u65e5\u672c\u8a9e\u7248\u306e\u6700\u65b0\u30d3\u30eb\u30c9\u306f\u300c<span style=\"color: #ff6600\">15140<\/span>\u300d\u3067\u3059\u3002<\/strong><\/p>\n<p>\u672c\u30da\u30fc\u30b8\u3067\u306f\u3001ServiceDesk Plus\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u5fc5\u8981\u3068\u306a\u308b\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u3054\u6848\u5185\u3068\u305d\u306e\u9069\u7528\u65b9\u6cd5\u3092\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<br \/>\n\u4ed5\u69d8\u5909\u66f4\u3001\u6a5f\u80fd\u5f37\u5316\u3001\u4e0d\u5177\u5408\u4fee\u6b63\u306e\u60c5\u5831\u306f\u3001\u5404\u30d0\u30fc\u30b8\u30e7\u30f3\u306e<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?cat=9\" target=\"_blank\" rel=\"noopener\">\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><a href=\"#1\">\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306e\u6ce8\u610f\u4e8b\u9805\u3068\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u53d6\u5f97\u65b9\u6cd5<\/a><\/li>\n<li><a href=\"#7\">ServiceDesk Plus\u3068\u9023\u643a\u3067\u304d\u308b\u5404ManageEngine\u88fd\u54c1\u306e\u30d3\u30eb\u30c9\u306b\u3064\u3044\u3066<\/a><\/li>\n<li><a href=\"#2\">\u30d3\u30eb\u30c9\u756a\u53f7\u306e\u78ba\u8a8d\u65b9\u6cd5<\/a><\/li>\n<li><a href=\"#3\">\u9069\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u5165\u624b\u65b9\u6cd5\u3001\u30d5\u30a1\u30a4\u30eb\u540d\u306b\u3064\u3044\u3066<\/a><\/li>\n<li><a href=\"#4\">\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30c6\u30b9\u30c8<\/a><\/li>\n<li><a href=\"#updateSteps\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5<\/a><\/li>\n<li><a href=\"#6\">\u9069\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u304c\u8907\u6570\u3042\u308b\u5834\u5408<\/a><\/li>\n<\/ol>\n<h2>\u8a73\u7d30<\/h2>\n<h4 id=\"1\"><span style=\"color: #ff0000\">1. \u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306e\u6ce8\u610f\u4e8b\u9805\u3068\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u53d6\u5f97\u65b9\u6cd5<\/span><\/h4>\n<ul>\n<li><span style=\"color: #ff0000\">\u4e00\u5ea6\u9069\u7528\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306f\u3001\u30a2\u30f3\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/li>\n<li>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u306e\u969c\u5bb3\u3092\u9632\u6b62\u3059\u308b\u305f\u3081\u3001\u3042\u3089\u304b\u3058\u3081\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u53d6\u5f97\u3057\u305f\u4e0a\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u5b9f\u65bd\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u65b9\u6cd5\u3068\u30c7\u30fc\u30bf\u306e\u30ea\u30b9\u30c8\u30a2\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/back-up-servicedesk-plus\" target=\"_blank\" rel=\"noopener\">\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u624b\u9806<\/a>\u304a\u3088\u3073<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/restore-process\" target=\"_blank\" rel=\"noopener\">\u30ea\u30b9\u30c8\u30a2\u624b\u9806<\/a>\u3092<br \/>\n\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30c7\u30fc\u30bf\u306e\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u8981\u3059\u308b\u6642\u9593\u306f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u306b\u3042\u308b\u30c7\u30fc\u30bf\u306e\u5bb9\u91cf\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002<br \/>\n\u6545\u610f\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30d7\u30ed\u30bb\u30b9\u3092\u5207\u65ad\uff08\u4e2d\u65ad\uff09\u3057\u306a\u3044\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>\u3054\u4e0d\u660e\u306a\u70b9\u7b49\u3054\u3056\u3044\u307e\u3057\u305f\u3089\u3001\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5614\" target=\"_blank\" rel=\"noopener\">\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/a>\u300d\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4 id=\"7\"><span data-doc-id=\"4504799000051049637\" data-doc-type=\"writer\">2. ServiceDesk Plus\u3068\u9023\u643a\u3067\u304d\u308b\u5404ManageEngine\u88fd\u54c1\u306e\u30d3\u30eb\u30c9\u306b\u3064\u3044\u3066<\/span><\/h4>\n<div class=\"point\">\n<p>\u672c\u9805\u76ee\u306f\u3001ServiceDesk Plus\u3068ManageEngine\u88fd\u54c1\u3092\u9023\u643a\u3057\u3066\u3054\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u69d8\u304c\u5bfe\u8c61\u3067\u3059\u3002<\/p>\n<\/div>\n<p><span data-doc-id=\"4504799000051049637\" data-doc-type=\"writer\">ServiceDesk Plus\u3068\u5404ManageEngine\u88fd\u54c1\u3092\u9023\u643a\u3059\u308b\u306b\u306f\u3001<br \/>\n<\/span>\u3054\u5229\u7528\u306eServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u5404ManageEngine\u88fd\u54c1\u306e\u30d3\u30eb\u30c9\u3092\u5229\u7528\u3059\u308b\u5fc5\u8981\u304c\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph\">\u5bfe\u5fdc\u3057\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u9593\u3067\u9023\u643a\u3092\u5b9f\u65bd\u3059\u308b\u3068\u3001\u6b63\u5e38\u306b\u52d5\u4f5c\u3057\u306a\u3044\u53ef\u80fd\u6027\u304c\u3054\u3056\u3044\u307e\u3059\u3002<br \/>\n<span data-doc-id=\"4504799000051049637\" data-doc-type=\"writer\">\u8a73\u7d30\u306f\u4ee5\u4e0b\u306e\u5404\u88fd\u54c1\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<ul>\n<li><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/OpManager\/?p=14860\" target=\"_blank\" rel=\"noopener\">OpManager\u3068\u9023\u643a\u3067\u304d\u308b\u30d3\u30eb\u30c9\u306b\u3064\u3044\u3066<\/a><\/li>\n<li><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7130\" target=\"_blank\" rel=\"noopener\">Endpoint Central\u3068\u9023\u643a\u3067\u304d\u308b\u30d3\u30eb\u30c9\u306b\u3064\u3044\u3066<\/a><\/li>\n<li><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/Applications_Manager\/?p=3647\" target=\"_blank\" rel=\"noopener\">Applications Manager\u3068\u9023\u643a\u3067\u304d\u308b\u30d3\u30eb\u30c9\u306b\u3064\u3044\u3066<\/a><\/li>\n<\/ul>\n<h4 id=\"2\">3. \u30d3\u30eb\u30c9\u756a\u53f7\u306e\u78ba\u8a8d\u65b9\u6cd5<\/h4>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=413\" target=\"_blank\" rel=\"noopener\">\u3054\u5229\u7528\u4e2d\u306e\u30d3\u30eb\u30c9\u306e\u78ba\u8a8d\u65b9\u6cd5\u306b\u3064\u3044\u3066<\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u306a\u304a\u3001\u65e7\u30d3\u30eb\u30c9\u306b\u306f\u30b5\u30dd\u30fc\u30c8\u671f\u9650\uff08EOL\uff09\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\nEOL\u30d3\u30eb\u30c9\u304b\u3089\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u306b\u3001\u30a8\u30e9\u30fc\u7b49\u304c\u767a\u751f\u3057\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u5931\u6557\u3057\u305f\u5834\u5408\u3001<br \/>\n\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306b\u3088\u308b\u8abf\u67fb\u304c\u53f6\u308f\u305a\u65b0\u898f\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u3054\u6848\u5185\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u305d\u306e\u305f\u3081\u3001\u6700\u65b0\u30d3\u30eb\u30c9\u3078\u306e\u5b9a\u671f\u7684\u306a\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u63a8\u5968\u3057\u3066\u304a\u308a\u307e\u3059\u3002<br \/>\n\u203b<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/support-eol.html\" target=\"_blank\" rel=\"noopener noreferrer\">\u30b5\u30dd\u30fc\u30c8\u7d42\u4e86\uff08EOL\uff09<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4 id=\"3\">4. \u9069\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u5165\u624b\u65b9\u6cd5\u3001\u30d5\u30a1\u30a4\u30eb\u540d\u306b\u3064\u3044\u3066<\/h4>\n<ul>\n<li>ManageEngine Community\u3067\u300c\u4fdd\u5b88\u30e6\u30fc\u30b6\u30fc\u300d\u3068\u3057\u3066\u767b\u9332\u3055\u308c\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306e\u307f\u3001\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u5165\u624b\u3067\u304d\u307e\u3059\u3002<br \/>\n\u306a\u304a\u3001<span style=\"text-decoration: underline\"><strong>ManageEngine Community\u306e\u300c\u8cfc\u5165\u6e08\u307f\u306e\u88fd\u54c1\u300d\u30bf\u30d6\u5185\u306e\u300c<a href=\"https:\/\/jpmeuser.wiki.zoho.com\/PurchasedProduct.html#4\" target=\"_blank\" rel=\"noopener\">\u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u30fc\/\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u4e00\u89a7<\/a>\u300d<\/strong><\/span>\u304b\u3089\u3001<br \/>\n\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u624b\u9806\uff08\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u624b\u9806\uff09\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/upgrade-service-pack$ppm-cer\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u4ee5\u964d\u306e\u300c\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\u300d\u306f\u3001ManageEngine Community\u306e\u300c\u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u30fc\/\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u4e00\u89a7\u300d\u306b\u8a18\u8f09\u306e\u540d\u79f0\u3067\u3059\u3002<\/li>\n<\/ul>\n<div class=\"attention\">\u3054\u5229\u7528\u4e2d\u306e\u30d3\u30eb\u30c9\u306b\u3088\u308a\u3001\u6bb5\u968e\u7684\u306a\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n13000_13005_13008_13010_14006_14104_14201\u2192<br \/>\n14205\u219214300\u219214500_14503\u219214600_14630_14750_14820\u219214840_14860_14940_14970\u219215100_15120\u219215140<br \/>\n<span style=\"color: #ff0000\">\u203b<strong>\u3053\u308c\u3089\u306e\u30d3\u30eb\u30c9\u3092\u4ecb\u3055\u306a\u3044\u30011\u56de\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306f\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u304a\u308a\u307e\u305b\u3093\u3002<\/strong><\/span><span style=\"color: #ff0000\"><strong>\u3054\u5229\u7528\u4e2d\u306e\u30d3\u30eb\u30c9\u306b\u5fdc\u3058\u3066\u3001<br \/>\n\u4ee5\u4e0b\u306b\u8a18\u8f09\u3059\u308b\u5404\u30bf\u30fc\u30b2\u30c3\u30c8\u30d3\u30eb\u30c9\uff08\u77e2\u5370\u306e\u3059\u3050\u53f3\u5074\u306e\u30d3\u30eb\u30c9\uff09\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3044\u307e\u3059\u3002<\/strong><\/span><\/div>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c915100_15120\u219215140\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u6700\u65b0\u30d3\u30eb\u30c915140\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0815100_15120\u304b\u308915140<\/strong><strong>\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_15140_SP-0.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c915140\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=11052\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c915120\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=11344\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c915140\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c914840_14860_14940_14970\u219215100\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c915100\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br \/>\n\u203b\u30d3\u30eb\u30c915100\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c915100\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0814840_14860_14940_14970\u304b\u308915100<\/strong><strong>\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_15100_SP-9.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c915100\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=10202#to14860\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914860\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=10395\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914940\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=10606\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914970\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=11052\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c915120\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c914600_14630_14750_14820 \u2192 14840\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c914840\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br \/>\n\u203b\u30d3\u30eb\u30c914840\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c914840\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0814600_14630_14750_14820\u304b\u308914840<\/strong><strong>\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_14840_SP-6.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c914840\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=9682\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914750\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=10039\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914820\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=10202\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914860\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c914500_14503 \u2192 14600\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u00a0\u00a0\u00a0\u00a0<\/span><\/h5>\n<p>\u30d3\u30eb\u30c914600\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u30d3\u30eb\u30c914600\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c914600\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0814500_14503\u304b\u308914600\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_14600_SP-1.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c914600\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=9465\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914630\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<div class=\"point\">\n<p>\u30d3\u30eb\u30c914600\u4ee5\u964d\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u4f34\u3044\u3001\u300cUpdateManager.bat\/.sh\u300d\u3092\u5b9f\u884c\u5f8c\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u9078\u629e\u3059\u308b\u3068<br \/>\n\u300cImport Certificate\u300d\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u3053\u306e\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u30a2\u30c9\u30df\u30f3\u30ac\u30a4\u30c9\u3092\u53c2\u8003\u306b\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u7528\u306e\u8a3c\u660e\u66f8\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/upgrade-service-pack$ppm-cer\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb<\/a><\/p>\n<\/div>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c914300 \u2192 14500\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u00a0\u00a0\u00a0\u00a0<\/span><\/h5>\n<p>\u30d3\u30eb\u30c914500\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u30d3\u30eb\u30c914500\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c914500\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0814300\u304b\u308914500\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_14_4_0_SP-1_0_0.ppm<\/li>\n<\/ol>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c914205 \u2192 14300\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c914300\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u30d3\u30eb\u30c914300\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c914300\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0814205\u304b\u308914300\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_14_2_0_SP-1_0_0.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c914300\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=8751\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914503\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<h5><span style=\"color: #3366ff\">\u30d3\u30eb\u30c9130xx_14006_14104_14201\u219214205\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c914205\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff08130xx_14006_14104_14201\u304b\u308914205\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_14_2_0_SP-0_5_0.ppm<\/li>\n<\/ol>\n<div class=\"attention\">\u306a\u304a\u3001\u30d3\u30eb\u30c914205\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7307\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c913008\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7527\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914006\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7967\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914104\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=8429\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c914205\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/div>\n<div class=\"attention\">\u30d3\u30eb\u30c914006\u4ee5\u964d\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u304a\u3051\u308b\u91cd\u8981\u306a\u4ed5\u69d8\u5909\u66f4\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/pm-tasks-behavior-changes\" target=\"_blank\" rel=\"noopener\">\u4e88\u9632\u4fdd\u5168\u30bf\u30b9\u30af\u306e\u4ed5\u69d8\u5909\u66f4<\/a><br \/>\n<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/ciid-assetid-behavior-changes\" target=\"_blank\" rel=\"noopener\">CIID\u304b\u3089\u8cc7\u7523ID\u3078\u306e\u79fb\u884c\uff1a\u4ed5\u69d8\u5909\u66f4<\/a><\/div>\n<div class=\"ac-box\">\n<input type=\"checkbox\" id=\"ac-1\"><br \/>\n<label for=\"ac-1\">\u30d3\u30eb\u30c912000\u4ee5\u524d\u3092\u3054\u5229\u7528\u306e\u65b9\u306f\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/label><\/p>\n<div class=\"ac-small\">\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c912000 \u2192 13000\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u00a0\u00a0\u00a0\u00a0<\/span><\/h5>\n<p>\u30d3\u30eb\u30c913000\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u30d3\u30eb\u30c913000\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c913000\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0812000\u304b\u308913000\u3078\uff09<\/strong><br class=\"zw-br\" \/>\u25a0<strong>Windows\u306e\u5834\u5408<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_12_0_0_SP-1_0_0_Windows.ppm<br class=\"zw-br\" \/>\u25a0<strong>Linux\u306e\u5834\u5408<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_12_0_0_SP-1_0_0_Linux.ppm<\/li>\n<\/ol>\n<hr \/>\n<h5><span style=\"color: #0000ff\">\u30d3\u30eb\u30c911300_11312 \u2192 12000\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c912000\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u30d3\u30eb\u30c912000\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br class=\"zw-br\" \/>\u305d\u306e\u305f\u3081\u3001\u30d3\u30eb\u30c912000\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u6b62\u3081\u3066\u3001\u305d\u306e\u307e\u307eServiceDesk Plus\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u306f\u63a8\u5968\u3044\u305f\u3057\u307e\u305b\u3093\u3002<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306f\u7d9a\u3051\u3066<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/release-information.html\" target=\"_blank\" rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><span style=\"color: #000000\"><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0811300_11312\u304b\u308912000\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_11_3_0_SP-1_0_0.ppm<\/span><\/li>\n<\/ol>\n<p>\u203b\u30d3\u30eb\u30c911312\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br 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rel=\"noopener\">\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3057\u3066\u3044\u308b\u30d3\u30eb\u30c9<\/a>\u307e\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d<\/strong>\uff1a<strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\uff0811200_11213\u304b\u308911300\u3078\uff09<\/strong><br class=\"zw-br\" \/><strong>\u30d5\u30a1\u30a4\u30eb\u540d<\/strong>\uff1aManageEngine_ServiceDesk_Plus_11_2_0_SP-1_0_0.ppm<\/li>\n<\/ol>\n<p>\u203b\u30d3\u30eb\u30c911300\u4ee5\u964d\u3067\u306f\u3001ServiceDesk Plus\u306e\u8cc7\u7523\u7ba1\u7406\u306bDesktop Central\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u4ed5\u69d8\u5909\u66f4\u304c\u3042\u308a\u307e\u3059\u3002<br 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rel=\"noopener\">\u30d3\u30eb\u30c911312\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066<\/a><\/p>\n<hr \/>\n<h5><span style=\"color: #3366ff\">\u30d3\u30eb\u30c911100_11144 \u2192 11200\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/span><\/h5>\n<p>\u30d3\u30eb\u30c911200\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<br \/>\n\u203b\u30d3\u30eb\u30c911200\u306f\u65e5\u672c\u3067\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u3066\u3044\u306a\u3044\u30d3\u30eb\u30c9\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u4e0d\u5177\u5408\u304c\u751f\u3058\u305f\u5834\u5408\u7b49\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u3067\u304d\u304b\u306d\u3066\u304a\u308a\u307e\u3059\u3002<br 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ManageEngine_ServiceDesk_Plus_11_0_0_SP-1_0_0_Linux.ppm<\/li>\n<\/ol>\n<p>\u203b11100\u4ee5\u964d\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u30a2\u30e9\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u884c\u3046\u5834\u5408\u3001\u300c\u306f\u3044\u300d\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5294\" target=\"_blank\" rel=\"noopener\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u305f\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306e\u7d42\u4e86<br \/>\n<\/a><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5448\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c911126\u4ee5\u964d\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u95a2\u3059\u308b\u6ce8\u610f\u4e8b\u9805<\/a><\/p>\n<hr \/>\n<h5><span 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style=\"text-decoration: underline\">\uff11\u304b\u3089\u9806\u756a\u306b<\/span>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u3092\u9069\u7528\u3057\u3066\u3044\u305f\u3060\u304f\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/strong><\/span><span style=\"color: #ff0000\"><strong><br \/>\n<\/strong><\/span><\/p>\n<ol>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a<\/strong>\uff0810000_21\u304b\u308910500\u3078\uff09<br \/>\n<strong>\u25a0Windows\u306e\u5834\u5408<\/strong><br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_10_0_0_SP-1_0_0_Windows.ppm<br \/>\n<strong>\u25a0Linux\u306e\u5834\u5408<\/strong><br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_10_0_0_SP-1_0_0_Linux.ppm<strong><br \/>\n<\/strong><\/li>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a<\/strong>\uff0810500\u304b\u308910515\u3078\uff09<br 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style=\"color: #ff0000\">AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u304b\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<br \/>\n<\/span><\/strong>\u9069\u7528\u65b9\u6cd5\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=4338\" target=\"_blank\" rel=\"noopener\">AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u9069\u7528\u65b9\u6cd5<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n\u306a\u304a\u3001\u5e74\u9593\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u3054\u5229\u7528\u4e2d\u306e\u304a\u5ba2\u69d8\u306f\u3001AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u9069\u7528\u304c\u5fc5\u8981\u3054\u3056\u3044\u307e\u305b\u3093\u3002<br \/>\n\u203b2 \u30d3\u30eb\u30c99400 \u2192 10000\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u6642\u3001<a href=\"#applyppmstep4\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5\uff1c\u624b\u98064\uff1e<\/a>\u306b\u3066<strong>UpdateManager\u304c\u8d77\u52d5\u3057\u306a\u3044\u5834\u5408<\/strong>\u306f\u3001<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3817\" target=\"_blank\" rel=\"noopener\">\u30d3\u30eb\u30c99400\u306b\u304a\u3051\u308bUpdateManager.bat\u306e\u518d\u8a2d\u5b9a\u306b\u3064\u3044\u3066<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99334, 9335, 9336 \u2192 9400\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9334_35_36\u304b\u30899400\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_3_0_SP-1_0_0.ppm<\/li>\n<\/ul>\n<p>\u203b1\u00a0\u672c\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<span style=\"text-decoration: underline\">\u5b9f\u65bd\u300c\u524d\u300d\u306b<\/span>\u3001\u5fc5\u305a<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=3856\" target=\"_blank\" rel=\"noopener\">\u30d0\u30fc\u30b8\u30e7\u30f39.4\u3078\u306e\u79fb\u884c\u6e96\u5099\u306b\u3064\u3044\u3066<\/a>\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<br \/>\n\u203b2 \u672c\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5b9f\u65bd\u300c\u5f8c\u300d\u306e<a href=\"#applyppmstep10\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5\uff1c\u624b\u980610\uff1e<\/a>\u306e\u8d77\u52d5\u6642\u3001\u30b9\u30bf\u30fc\u30c8\u30e1\u30cb\u30e5\u30fc\u306e\u300cServiceDesk Server\u300d\u304a\u3088\u3073\u300cShutdown ServiceDesk\u300d\u304c\u6b63\u5e38\u306b\u52d5\u4f5c\u3057\u306a\u3044\u4e0d\u5177\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u3002\uff08\u30d3\u30eb\u30c99407\u306b\u3066\u4fee\u6b63\u6e08\u307f\uff09<br \/>\n\u30d3\u30eb\u30c99400\u306b\u304a\u3051\u308b\u8d77\u52d5\u304a\u3088\u3073\u505c\u6b62\u306e\u56de\u907f\u7b56\u3068\u3057\u3066Windows\u30b5\u30fc\u30d3\u30b9\u306e\u8d77\u52d5\u304a\u3088\u3073\u505c\u6b62\u3092\u3054\u4f7f\u7528\u3044\u305f\u3060\u3051\u308c\u3070\u5e78\u3044\u3067\u3059\u3002<\/p>\n<ol>\n<li>Windows OS\u306e\u6a5f\u80fd\u306e\u30b5\u30fc\u30d3\u30b9\uff08services.msc\uff09\u3092\u8d77\u52d5<\/li>\n<li>\u300cManageEngine ServiceDesk Plus\u300d\u3092\u53f3\u30af\u30ea\u30c3\u30af<\/li>\n<li>\u8d77\u52d5\u3059\u308b\u969b\u306f\u300c\u958b\u59cb\u300d\u3001\u505c\u6b62\u3059\u308b\u969b\u306f\u300c\u505c\u6b62\u300d\u3092\u9078\u629e<\/li>\n<\/ol>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99300_9335\uff089305, 9311, 9319, 9327\uff09 \u2192 9336\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9300_35\u304b\u30899336\u3078\uff09<strong><br \/>\n\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_3_0_SP-0_36_0.ppm<\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99200_9241\u00a0\u2192 9300\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30d3\u30eb\u30c99300\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9200_41\u304b\u30899300\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_2_0_SP-1_0_0.ppm<\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99120, 9121 \u2192 9200\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30d3\u30eb\u30c99200\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9121\u304b\u30899200\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_1_0_SP-1_0_0.ppm<\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99100_9120\uff089107_9120\uff09 \u2192 9121\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30d3\u30eb\u30c99120\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9100_20\u304b\u30899121\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_1_0_SP-0_21_0.ppm<\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99049 \u2192 9100\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30d3\u30eb\u30c99100\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9046_49\u304b\u30899100\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_0_0_SP-1_0_0.ppm<\/li>\n<\/ul>\n<hr \/>\n<h5>\u30d3\u30eb\u30c99000_9048 \u2192 9049\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/h5>\n<p>\u30d3\u30eb\u30c99049\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u306f\u3001\u6b21\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u540d\uff1a\uff08<\/strong>9000_48\u304b\u30899049\u3078\uff09<br \/>\n<strong>\u30d5\u30a1\u30a4\u30eb\u540d\uff1a<\/strong>ManageEngine_ServiceDesk_Plus_9_0_0_SP-0_49_0.ppm<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<h4 id=\"4\">5. \u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30c6\u30b9\u30c8<\/h4>\n<p><strong><span style=\"color: #ff0000\">\u203b\u672c\u756a\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u5b9f\u65bd\u3059\u308b\u524d\u306b\u3054\u78ba\u8a8d\u4e0b\u3055\u3044\uff01<\/span><\/strong><\/p>\n<p>\u4ee5\u4e0b\u306e\u89b3\u70b9\u304b\u3089\u3001\u672c\u756a\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u5b9f\u884c\u3059\u308b\u524d\u306b\u3001\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u91cd\u8981\u306a\u30c7\u30fc\u30bf\u306e\u640d\u5931\u306e\u9632\u6b62<\/li>\n<li>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306e\u7a3c\u50cd\u74b0\u5883\u306e\u78ba\u8a8d<\/li>\n<\/ul>\n<p>\u30c6\u30b9\u30c8\u74b0\u5883\u306e\u69cb\u7bc9\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=6358\" target=\"_blank\" rel=\"noopener\">\u30c6\u30b9\u30c8\u74b0\u5883\u69cb\u7bc9\u307e\u3068\u3081\u30ca\u30ec\u30c3\u30b8<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4 id=\"updateSteps\">6. \u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5<\/h4>\n<p>\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u9069\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/upgrade-service-pack\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4 id=\"6\">7. 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class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[3612339,2],"tags":[243,239,173,249],"class_list":["post-424","post","type-post","status-publish","format-standard","hentry","category-upgrade","category-install-sdp","tag-243","tag-239","tag-173","tag-249"],"modified_by":"seiji","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=424"}],"version-history":[{"count":206,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/424\/revisions"}],"predecessor-version":[{"id":11468,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/424\/revisions\/11468"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=424"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=424"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}