{"id":506,"date":"2013-02-12T22:35:00","date_gmt":"2013-02-12T13:35:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=506"},"modified":"2020-05-21T16:58:25","modified_gmt":"2020-05-21T07:58:25","slug":"%e3%82%a4%e3%83%b3%e3%82%b7%e3%83%87%e3%83%b3%e3%83%88%e6%83%85%e5%a0%b1%e3%81%ae%e3%82%a4%e3%83%b3%e3%83%9d%e3%83%bc%e3%83%88%e6%a9%9f%e8%83%bd%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=506","title":{"rendered":"\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u60c5\u5831\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u6a5f\u80fd\u306b\u3064\u3044\u3066"},"content":{"rendered":"

ServiceDesk Plus 8.1 8123 \u30d3\u30eb\u30c9\u3088\u308a\u3001XLS\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306e\u30d5\u30a1\u30a4\u30eb\u304b\u3089<\/span><\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/div>\n
<\/div>\n
\u672c\u30ca\u30ec\u30c3\u30b8\u30da\u30fc\u30b8\u306f\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u6a5f\u80fd\u306e\u6ce8\u610f\u4e8b\u9805\u3001\u5236\u9650\u4e8b\u9805\u3001\u4ed5\u69d8\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002<\/div>\n
\u5185\u5bb9\u306f\u4e88\u544a\u306a\u304f\u5909\u66f4\u3055\u308c\u308b\u5834\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u306e\u3067\u3001\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/div>\n
<\/div>\n
\u3010\u4ed5\u69d8\u3011<\/b><\/div>\n
<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u5bfe\u8c61\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306f\u3001\u300c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u300d\u306e\u307f\u3067\u3059\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u7528\u30c7\u30fc\u30bf\u30d5\u30a1\u30a4\u30eb\u306fXLS\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/div>\n
\u30fbXLS\u30d5\u30a1\u30a4\u30eb\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u300c\u65e5\u4ed8\/\u6642\u9593\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u306f\u3001\u4e0b\u8a18\u306e\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/div>\n
\u00a0-- \u300c\u6587\u5b57\u5217\u300d\u3067\u306e\u8ffd\u52a0<\/div>\n
\u00a0-- '<\/span>dd MMM yyyy, hh:mm:ss
\n<\/span>\u00a0* \u30a4\u30f3\u30dd\u30fc\u30c8\u5f8c\u3001\u8868\u793a\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3092\u300c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u300d\u304b\u3089\u5909\u66f4\u53ef\u80fd\u3067\u3059\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u6642\u306b\u30de\u30c3\u30d7\u3057\u306a\u304b\u3063\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u306f\u3001\u300c\u7ba1\u7406\u300d -> \u300c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300d -> \u300cDefault Request\u300d<\/span><\/div>\n
\u3000\u3067\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5024\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u306f\u3001<\/span>\u300c\u7ba1\u7406\u300d -> \u300c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300d -> \u300cDefault Request\u300d\u306b\u57fa\u3065\u3044\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3059\u3079\u3066\u4e0a\u8a18\u306e\u300cDefault Request\u300d\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u5fc5\u305a\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u304cSLA\u3067\u306e\u30eb\u30fc\u30eb\u306b\u4e00\u81f4\u3059\u308b\u5834\u5408\u3001\u671f\u65e5\u3001\u4e00\u6b21\u8fd4\u4fe1\u671f\u65e5\u304c\u300c\u4f5c\u6210\u65e5\u300d\u306b\u57fa\u3065\u3044\u3066\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n
\u30fb\u300cClosed\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u5834\u5408\u3001\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u5bfe\u5fdc\u6642\u9593\u300d\u306f\u300c0 hrs 0 min\u300d\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n
\u30fbXLS\u30d5\u30a1\u30a4\u30eb\u3067\u6307\u5b9a\u3057\u305f\u4f9d\u983c\u8005\u304c\u3001ServiceDesk Plus \u306b\u65e2\u306b\u767b\u9332\u3055\u308c\u3066\u304a\u308a\u3001\u90e8\u7f72\u306a\u3069\u306e\u60c5\u5831\u304c\u8ffd\u52a0\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u3001<\/span><\/div>\n
\u3000\u305d\u308c\u3089\u306e\u60c5\u5831\u304c\u81ea\u52d5\u7684\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n
\u00a0<\/span><\/div>\n
\u3010\u30a4\u30f3\u30dd\u30fc\u30c8\u5bfe\u8c61\u30d5\u30a3\u30fc\u30eb\u30c9\u3011<\/b><\/span><\/div>\n
* \u3054\u5229\u7528\u306e\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u3001\u8868\u793a\u3055\u308c\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/div>\n
<\/div>\n
< \u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9 ><\/div>\n
- \u4ef6\u540d<\/div>\n
- \u8aac\u660e<\/div>\n
- \u4f9d\u983c\u8005<\/div>\n
- \u56de\u7b54<\/div>\n
* \u4e0b\u8a18\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3064\u3044\u3066\u306f\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u3092\u3059\u308b\u30c7\u30fc\u30bf\uff08\u5024\uff09\u304c<\/div>\n
\u00a0 \u00a0\u3042\u3089\u304b\u3058\u3081\u3001\u300c\u7ba1\u7406\u300d\u30bf\u30d6\u306b\u304a\u3044\u3066\u8ffd\u52a0\/\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/div>\n
- \u30b5\u30a4\u30c8<\/div>\n
- \u30b0\u30eb\u30fc\u30d7<\/div>\n
- \u6280\u8853\u62c5\u5f53\u8005<\/div>\n
- \u30b9\u30c6\u30fc\u30bf\u30b9<\/div>\n
- \u512a\u5148\u5ea6<\/div>\n
- \u30ec\u30d9\u30eb<\/div>\n
- \u30e2\u30fc\u30c9<\/div>\n
- \u7dca\u6025\u5ea6<\/div>\n
- \u30a4\u30f3\u30d1\u30af\u30c8<\/div>\n
- \u30ea\u30af\u30a8\u30b9\u30c8\u30bf\u30a4\u30d7<\/div>\n
- \u30ab\u30c6\u30b4\u30ea<\/div>\n
- \u30b5\u30d6\u30ab\u30c6\u30b4\u30ea<\/div>\n
- \u9805\u76ee<\/div>\n
<\/div>\n
<\u65e5\u4ed8\/\u6642\u523b\u30d5\u30a3\u30fc\u30eb\u30c9><\/div>\n
* \u30d5\u30a9\u30fc\u30de\u30c3\u30c8\uff1add MMM yyyy, hh:mm:ss<\/span><\/div>\n
\n
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 (\u65e5 \u6708(\u82f1\u8a9e3\u6587\u5b57) \u5e74,\u6642:\u5206:\u79d2)<\/div>\n
\u3000 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u4f8b\uff1a04 Feb 2013, 11:51:03<\/div>\n<\/div>\n
<\/div>\n
- \u4f5c\u6210\u65e5<\/div>\n
- \u89e3\u6c7a\u65e5\u6642<\/div>\n
- \u5b8c\u4e86\u65e5<\/div>\n
<\/div>\n
<\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9><\/div>\n
* \u300c\u7ba1\u7406\u300d\u30bf\u30d6 -> \u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u300d -> \u300c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8 - \u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u300d<\/div>\n
\u00a0 \u306b\u3066\u8ffd\u52a0\u3057\u3066\u3044\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/div>\n
<\/div>\n
- \u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c91 (\u4f8b)<\/div>\n
<\/div>\n
\u3010\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u3011<\/b><\/div>\n
<\/div>\n
\u30fb\u30d0\u30fc\u30b8\u30e7\u30f38.2 : \u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u89e3\u6c7a\u65e5\u6642\u300d\u3001\u300c\u5b8c\u4e86\u65e5\u300d\u304c\u6b63\u3057\u304f\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u307e\u305b\u3093\u3002\u3053\u306e\u4e0d\u5177\u5408\u306f\u4eca\u5f8c\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u3066\u4fee\u6b63\u4e88\u5b9a\u3067\u3059\u3002<\/div>\n
<\/div>\n
\u30fb\u65e5\u4ed8\/\u6642\u9593\u30d5\u30a9\u30fc\u30de\u30c3\u30c8(dd MMM yyyy, hh:mm:ss)<\/span>\u3092\u300c\u30e6\u30fc\u30b6\u5b9a\u7fa9\u300d\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3057\u3066\u3066XLS\u30d5\u30a1\u30a4\u30eb\u4e0a\u3067\u5b9a\u7fa9\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u307e\u307e\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001<\/div>\n
\u00a0 \u3059\u3079\u3066\u306ePM\u306e\u6642\u9593\u304cAM\u3068\u3057\u3066\u767b\u9332\u3055\u308c\u307e\u3059\u3002\u300c\u30e6\u30fc\u30b6\u5b9a\u7fa9\u300d\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3067\u306f\u306a\u304f\u300c\u6587\u5b57\u5217\u300d\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3001\u304b\u3064\u5024\u306e\u524d\u306b\u30b7\u30f3\u30b0\u30eb\u5f15\u7528\u7b26\u3092<\/div>\n
\u3000\u8ffd\u52a0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\uff08\u4f8b\uff1a'10 Feb 2013, 14:20:20)\u3002<\/div>\n
<\/div>\n
\u3010\u5236\u9650\u4e8b\u9805\u3011<\/b><\/div>\n
<\/div>\n
\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u4f1a\u8a71\u300d\uff08\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3059\u308b\u4f9d\u983c\u8005\u3068\u6280\u8853\u62c5\u5f53\u8005\u9593\u306e\u30e1\u30fc\u30eb\u5c65\u6b74\uff09\u306f\u30a4\u30f3\u30dd\u30fc\u30c8\u5bfe\u8c61\u5916\u3067\u3059\u3002<\/div>\n
\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e1\u30e2\u3001\u4f5c\u696d\u30ed\u30b0\u3001\u30bf\u30b9\u30af\u3001\u627f\u8a8d\u306a\u3069\u306e\u60c5\u5831\u3082\u30a4\u30f3\u30dd\u30fc\u30c8\u5bfe\u8c61\u5916\u3067\u3059\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306eID\u306f\u81ea\u52d5\u7684\u306bServiceDesk Plus \u3067\u767a\u884c\u3055\u308c\u307e\u3059\u3002ID\u306e\u6307\u5b9a\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/div>\n
\u3000\uff08\u307e\u305f\u3001ID\u306e\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u6a5f\u80fd\u306f\u5b9f\u88c5\u3057\u3066\u3044\u307e\u305b\u3093\uff09<\/div>\n
\u30fb\u4e00\u5ea6\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u524a\u9664\u3057\u3066\u3082\u305d\u306e\u524a\u9664\u3057\u305fID\u3092\u65b0\u305f\u306b\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/div>\n
\u00a0\u4f8b\uff1a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c7\u30fc\u30bf30\u4ef6\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8ID\u304c1\uff5e30\u307e\u3067\u767a\u884c\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f30\u4ef6\u306e\u30c7\u30fc\u30bf\u3092\u753b\u9762\u304b\u3089\u524a\u9664\u3057\u3066\u3001<\/div>\n
\u3000\u518d\u5ea6\u540c\u3058\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8ID\u306f31\u304b\u3089\u767a\u756a\u3055\u308c\u307e\u3059\u3002<\/div>\n
\u30fb\u300c\u30b5\u30fc\u30d3\u30b9\u8981\u6c42(\u30ea\u30af\u30a8\u30b9\u30c8)\u300d\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u306f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u5f8c\u3001\u300c\u56de\u7b54\u300d\u306e\u300c\u63d0\u51fa\u65e5\u300d\u306b\u306f\u30a4\u30f3\u30dd\u30fc\u30c8\u65e5\u6642\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/div>\n
<\/div>\n
<\/div>\n
\n
\u3010\u6ce8\u610f\u4e8b\u9805\u3011<\/b><\/div>\n
<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u306f\u304a\u5ba2\u69d8\u8cac\u4efb\u3067\u884c\u3063\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u306e\u3067\u3001\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/div>\n
\u30fb\u672c\u756a\u74b0\u5883\u3067\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306e\u524d\u306b\u5fc5\u305a\u691c\u8a3c\u74b0\u5883\u3067\u3001\u672c\u756a\u7528\u306eXLS\u30d5\u30a1\u30a4\u30eb\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3044\u305f\u3060\u304d\u3001\u3054\u691c\u8a3c\u304f\u3060\u3055\u3044\u3002<\/div>\n
\u30fb\u4e00\u5ea6\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001\u5b8c\u5168\u306b\u30c7\u30fc\u30bf\u3092\u524a\u9664\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u524d\u306e\u72b6\u614b\u306b\u623b\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u3001<\/div>\n
\u3000\u5fc5\u305a\u30a4\u30f3\u30dd\u30fc\u30c8\u524d\u306b\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u5b9f\u884c\u3057\u3066\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a1\u30a4\u30eb\u3092\u53d6\u5f97\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u30a6\u30a3\u30b6\u30fc\u30c9\u306e\u300c\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30de\u30c3\u30d7\u300d\u30da\u30fc\u30b8\u306b\u304a\u3044\u3066\u3001\u300c\u30c7\u30fc\u30bf\u30ab\u30a6\u30f3\u30c8\u300d\u306e\u5024\u3068XLS\u30d5\u30a1\u30a4\u30eb\u306b\u542b\u3081\u305f\u30c7\u30fc\u30bf\u306e\u4ef6\u6570\u304c<\/div>\n
\u3000\u6b63\u3057\u3044\u304b\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/div>\n
\u30fb\u30a4\u30f3\u30dd\u30fc\u30c8\u524d\u306b\u3001\u4e0b\u8a18\u306e\u6a5f\u80fd\u3092\u7121\u52b9\u306b\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u307e\u3059\uff08\u81ea\u52d5\u7684\u306b\u901a\u77e5\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u305f\u308a\u3001\u5bfe\u5fdc\u6e08\u307f\u30eb\u30fc\u30eb\u306b\u4e00\u81f4\u3057\u306a\u3044\u30ea\u30af\u30a8\u30b9\u30c8\u306f<\/div>\n
\u3000\u300cOpen\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u3057\u3066\u767b\u9332\u3055\u308c\u307e\u3059\u3002<\/div>\n
<\/div>\n
\n
\n
\u3000\u300c\u7ba1\u7406\u300d -> \u300c\u901a\u77e5\u30eb\u30fc\u30eb\u300d<\/div>\n
\u3000-- \u3000\u4e0d\u8981\u306a\u901a\u77e5\u30e1\u30fc\u30eb\u304c\u4f9d\u983c\u8005\u3001\u6280\u8853\u62c5\u5f53\u8005\u306a\u3069\u306b\u9001\u4fe1\u3055\u308c\u308b\u3053\u3068\u3092\u9632\u3050\u305f\u3081<\/div>\n
<\/div>\n
\u00a0\u300c\u7ba1\u7406\u300d -> \u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u300d -> \u300c\u30ea\u30af\u30a8\u30b9\u30c8\u5bfe\u5fdc\u6e08\u307f\u30eb\u30fc\u30eb\u300d<\/div>\n
\u00a0 -- \u00a0 \u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u300cClosed\u300d or \u300cResolved\u300d\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u5834\u5408\u3001\u8a2d\u5b9a\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u5bfe\u5fdc\u6e08\u307f\u30eb\u30fc\u30eb\u306b\u4e00\u81f4\u3057\u306a\u3044<\/div>\n
\u3000\u3000\u3000\u3000 \u30ea\u30af\u30a8\u30b9\u30c8\u306f\u3001\u300cOpen\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u3057\u3066\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u308b\u3053\u3068\u3092\u9632\u3050\u305f\u3081<\/div>\n<\/div>\n<\/blockquote>\n
<\/div>\n<\/div>\n
<\/div>\n
\u3010\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306b\u3064\u3044\u3066\u3011<\/b><\/div>\n
<\/div>\n
\u30fb\u4e0a\u8ff0\u306e\u901a\u308a\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u306f\u304a\u5ba2\u69d8\u8cac\u4efb\u3067\u884c\u3063\u3066\u3044\u305f\u3060\u304d\u307e\u3059\uff08\u672c\u756a\u74b0\u5883\u3067\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u524d\u306b\u3001\u5fc5\u305a\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u3054\u78ba\u8a8d\/\u691c\u8a3c\u304f\u3060\u3055\u3044\uff09\u3002<\/div>\n
\u30fbXLS\u30d5\u30a1\u30a4\u30eb\u306e\u3054\u7528\u610f\u306f\u304a\u5ba2\u69d8\u3067\u884c\u3063\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002<\/div>\n
\u30fb\u901a\u5e38\u306e\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u57fa\u672c\u7684\u306a\u8cea\u554f\uff08ServiceDesk Plus\u3067\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u624b\u9806\u306a\u3069\uff09\u3068\u30a4\u30f3\u30dd\u30fc\u30c8\u6642\u306b\u4f8b\u5916\u767a\u751f\u3084\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u304c<\/div>\n
\u3000\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306e\u5bfe\u5fdc\u3092\u3044\u305f\u3057\u307e\u3059\u3002<\/div>\n
\u30fb\u4e0a\u8a18\u4ee5\u4e0a\u306e\u30b5\u30dd\u30fc\u30c8\uff08\u30c7\u30fc\u30bf\u30d5\u30a1\u30a4\u30eb\u306e\u4f5c\u6210\u65b9\u6cd5\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u306e\u65b9\u6cd5\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u76f8\u8ac7\u306a\u3069\uff09\u306f\u3001\u901a\u5e38\u306e\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306e\u7bc4\u56f2\u5916\u3068\u306a\u308a\u307e\u3059\u3002<\/div>\n
\u30fb\u65e7\u30c4\u30fc\u30eb\u304b\u3089ServiceDesk Plus \u306b\u30c7\u30fc\u30bf\u3092\u79fb\u884c\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u69cb\u7bc9\u30b5\u30fc\u30d3\u30b9\u3084\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u304c\u5fc5\u8981\u306a\u5834\u5408\u306f\u3001\u5f53\u793e\u55b6\u696d\u307e\u3067\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/div>\n
<\/div>\n
\n
\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\uff1a\u30b5\u30f3\u30d7\u30eb\u30d5\u30a1\u30a4\u30eb<\/a><\/div>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

ServiceDesk Plus 8.1 8123 \u30d3\u30eb\u30c9\u3088\u308a\u3001XLS\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306e\u30d5\u30a1\u30a4\u30eb\u304b\u3089 \u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u6a5f\u80fd\u3092\u2026 \uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[6],"tags":[302,197,3612131],"class_list":["post-506","post","type-post","status-publish","format-standard","hentry","category-design-sdp","tag-302","tag-197","tag-request"],"modified_by":"masterlogin_jp_#","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=506"}],"version-history":[{"count":3,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/506\/revisions"}],"predecessor-version":[{"id":4277,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/506\/revisions\/4277"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=506"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}