{"id":540,"date":"2009-12-14T00:28:00","date_gmt":"2009-12-13T15:28:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=540"},"modified":"2021-10-25T15:28:47","modified_gmt":"2021-10-25T06:28:47","slug":"%e3%83%87%e3%83%bc%e3%82%bf%e7%a7%bb%e8%a1%8c%e6%96%b9%e6%b3%95","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=540","title":{"rendered":"\u30c7\u30fc\u30bf\u79fb\u884c\u65b9\u6cd5"},"content":{"rendered":"<h5>\u8cea\u554f<\/h5>\n<p>ServiceDesk Plus \u3092\u5225\u306e\u30b5\u30fc\u30d0\u30fc\u306b\u79fb\u884c\u3059\u308b\u65b9\u6cd5\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5>\u56de\u7b54<\/h5>\n<p><span style=\"font-size: 14px;line-height: 1.6\">ServiceDesk Plus\u3092\u73fe\u884c\u30b5\u30fc\u30d0\u30fc\u304b\u3089\u65b0\u30b5\u30fc\u30d0\u30fc\u306b\u79fb\u884c\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\uff13\u30b9\u30c6\u30c3\u30d7\u3092\u5b9f\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p>\uff11\uff0e\u73fe\u884c\u30b5\u30fc\u30d0\u30fc\u3068\u540c\u3058\u30d3\u30eb\u30c9\u756a\u53f7\u306eServiceDesk Plus\u3092\u65b0\u30b5\u30fc\u30d0\u30fc\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3059\u3002<br \/>\n\uff12\uff0e\u65b0\u30b5\u30fc\u30d0\u30fc\u306eServiceDesk Plus\u306b\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3057\u307e\u3059\u3002\uff08AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u767a\u884c\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u901a\u5e38\u30e9\u30a4\u30bb\u30f3\u30b9\u3068AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u4e21\u65b9\u3092\u9069\u7528\u3057\u3066\u304f\u3060\u3055\u3044\uff09<br \/>\n\uff13\uff0e\u73fe\u884c\u30b5\u30fc\u30d0\u30fc\u304b\u3089\u53d6\u5f97\u3057\u305f\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30c7\u30fc\u30bf\u3092\u65b0\u30b5\u30fc\u30d0\u30fc\u306b\u30ea\u30b9\u30c8\u30a2\u3057\u307e\u3059\u3002<\/p>\n<p>\u8a73\u7d30\u306a\u624b\u9806\u306f\u4ee5\u4e0b\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\uff1c\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u78ba\u8a8d\uff1e<\/h4>\n<p>\u30c7\u30fc\u30bf\u3092\u672c\u756a\u74b0\u5883\u3067\u79fb\u884c\u3055\u308c\u308b\u524d\u306b\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u5b9f\u65bd\u3092\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u30c6\u30b9\u30c8\u74b0\u5883\u306e\u69cb\u7bc9\u306b\u3064\u3044\u3066\u306f\u3001\u6b21\u306e\u30ea\u30f3\u30af\u5148\u30da\u30fc\u30b8\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=6358\" target=\"_blank\" rel=\"noopener\">\u30c6\u30b9\u30c8\u74b0\u5883\u69cb\u7bc9\u307e\u3068\u3081\u30ca\u30ec\u30c3\u30b8<\/a><\/p>\n<p>&nbsp;<\/p>\n<h4>&lt;\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u3064\u3044\u3066\uff1e<\/h4>\n<p>ServiceDesk Plus \u306fPostgreSQL\u3001MSSQL\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u4f7f\u7528\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<blockquote><p><span style=\"font-weight: bold\">PostgreSQL:<\/span><br \/>\nPostgreSQL\u306f\u3001ServiceDesk Plus \u306b\u30d0\u30f3\u30c9\u30eb\u3057\u3066\u3044\u308b\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<div>\uff08\u5225\u30b5\u30fc\u30d0\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u3066\u3044\u308bPostgreSQL\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002\uff09<\/div>\n<div><\/div>\n<p><span style=\"font-weight: bold\">MSSQL:<\/span><br \/>\nSQL 2012, 2014,2016,2017,2019 \u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p><\/blockquote>\n<h4>&lt;\u30c7\u30fc\u30bf\u79fb\u884c\u624b\u9806\uff1e<\/h4>\n<h5><strong>\u3010\u79fb\u884c\u5143\u306e\u30b5\u30fc\u30d0\u30fc\u3011<\/strong><\/h5>\n<p>1. \u73fe\u5728\u3054\u5229\u7528\u4e2d\u306eServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n(ServiceDesk Plus \u306b\u30ed\u30b0\u30a4\u30f3\u5f8c\u3001\u753b\u9762\u53f3\u4e0a\u306b\u3042\u308b\uff3b\uff1f\uff3d\u30a2\u30a4\u30b3\u30f3\u2192\uff3b\u8a73\u7d30\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u756a\u53f7\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\uff09<\/p>\n<p>2. ServiceDesk Plus\u3000\u30b5\u30fc\u30d0\u30fc\u3092\u505c\u6b62\uff08\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\uff09\u3057\u307e\u3059\u3002<\/p>\n<p>3. \u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u958b\u304d\u307e\u3059\u3002<\/p>\n<p>4. [ServiceDesk\u30db\u30fc\u30e0]\\bin\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u3088\u308a\u3001<strong>backUpData.bat<\/strong>\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<p>\u30fb\u73fe\u5728\u306e\u30c7\u30fc\u30bf\u3092\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u307e\u3059\u3002<br \/>\n\u30fb\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30c7\u30fc\u30bf\u306f<span style=\"font-weight: bold\">[ServiceDesk\u30db\u30fc\u30e0]\\backup\u00a0<\/span>\u30d5\u30a9\u30eb\u30c0\u30fc\u306b\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30c7\u30fc\u30bf\u3092\u3001\u65b0\u30b5\u30fc\u30d0\u30fc\u306b\u4fdd\u5b58\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<h5><strong>\u3010\u79fb\u884c\u5148\u306e\u30b5\u30fc\u30d0\u30fc\u3011<\/strong><\/h5>\n<div>5. \u65b0\u898f\u30b5\u30fc\u30d0\u30fc\u306bServiceDesk Plus \u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3059\u3002<\/div>\n<div><\/div>\n<blockquote>\n<div>\u30fb\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u53d6\u5f97\u6642\u306eServiceDesk Plus \u306e\u30d3\u30eb\u30c9\u756a\u53f7\uff08\u4e0a\u8a18\u624b\u9806\uff11\u3067\u78ba\u8a8d\u3057\u305f\u756a\u53f7\uff09\u3068\u3001\u65b0\u898f\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308bServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u304c\u540c\u3058\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/div>\n<div>\u30fb\u73fe\u884c\u30b5\u30fc\u30d0\u306eServiceDesk Plus\u306e\u30d3\u30eb\u30c9\u756a\u53f7\u3068\u540c\u3058\u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u304c\u624b\u5143\u306b\u306a\u3044\u5834\u5408\u306f\u3001\u5225\u9014\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/div>\n<\/blockquote>\n<div><\/div>\n<div>\n<p>6. \u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u7d42\u4e86\u3057\u305f\u3089\u3001ServiceDesk Plus\u3092\u8d77\u52d5\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u3057\u307e\u3059\u3002<\/p>\n<\/div>\n<p>7. \u753b\u9762\u53f3\u4e0a\u306e\uff3b\u30e9\u30a4\u30bb\u30f3\u30b9\uff3d\u304b\u3089\u3001\u88fd\u54c1\u7248\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3057\u307e\u3059\u3002\uff08AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u767a\u884c\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u901a\u5e38\u30e9\u30a4\u30bb\u30f3\u30b9\u3068AMS\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u4e21\u65b9\u3092\u9069\u7528\u3057\u3066\u304f\u3060\u3055\u3044\uff09<\/p>\n<p>8. \u554f\u984c\u306a\u304f\u8d77\u52d5\u3001\u30ed\u30b0\u30a4\u30f3\u304c\u3067\u304d\u305f\u3089\u3001ServiceDesk Plus \u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<p>************************************************************<br \/>\n<span style=\"font-weight: bold\">! \u4ee5\u4e0b\u624b\u98069.-14.\u306f MSSQL\u3092\u3054\u5229\u7528\u306e\u30e6\u30fc\u30b6\u304c\u5bfe\u8c61\u3067\u3059<\/span><\/p>\n<p>9. [ServiceDesk\u30db\u30fc\u30e0]\\bin \u30d5\u30a9\u30eb\u30c0\u306b\u3042\u308b\u3001<strong>changeDBServer.bat<\/strong> \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n<p>10. \u30d7\u30ed\u30f3\u30d7\u30c8\u304c\u7acb\u3061\u4e0a\u304c\u3063\u305f\u3089\u3001\u30b5\u30fc\u30d0\u30fc\u30bf\u30a4\u30d7\u3067\uff3bSQL Server\uff3d\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p>11. \u5fc5\u8981\u306a\u60c5\u5831\u3092\u5165\u529b\u3057\u3066\u3001\uff3bTest\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p>12. \u63a5\u7d9a\u304c\u78ba\u8a8d\u3067\u304d\u305f\u3089\u3001\uff3bSave\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p>13. ServiceDesk Plus \u3092\u8d77\u52d5\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u3057\u307e\u3059\u3002<\/p>\n<p>14. \u554f\u984c\u306a\u304f\u8d77\u52d5\u3001\u30ed\u30b0\u30a4\u30f3\u304c\u3067\u304d\u305f\u3089\u3001ServiceDesk Plus \u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u307e\u3059\u3002<\/p>\n<p>************************************************************<br \/>\n15. [ServiceDesk\u30db\u30fc\u30e0]\\bin \u30d5\u30a9\u30eb\u30c0\u304b\u3089\u3001<strong>restoreData.bat<\/strong> \u3092\u8d77\u52d5\u3057\u3066\u3001\u30c7\u30fc\u30bf\u3092\u30ea\u30b9\u30c8\u30a2\u3057\u307e\u3059\u3002<\/p>\n<p>16. \u30d7\u30ed\u30f3\u30d7\u30c8\u304c\u7acb\u3061\u4e0a\u304c\u3063\u305f\u3089\u3001\uff3bBrowse\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u4e0a\u8a18\u624b\u98064. \u3067\u53d6\u5f97\u3057\u305f\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a1\u30a4\u30eb\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p>17.\uff3b\u958b\u304f\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u5f8c\u3001\uff3b\uff2f\uff2b\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30ea\u30b9\u30c8\u30a2\u3092\u958b\u59cb\u3057\u307e\u3059\u3002<\/p>\n<p>18. \u300c<strong>Data restored successfully<\/strong>\u300d\u3068\u3044\u3046\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u305f\u3089\u3001\uff3bClose\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p>19. ServiceDesk Plus \u3092\u8d77\u52d5\u3057\u307e\u3059\u3002<\/p>\n<p>20. ServiceDesk Plus \u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3001\u30c7\u30fc\u30bf\u304c\u30ea\u30b9\u30c8\u30a2\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n<p>21. \u65e7\u30b5\u30fc\u30d0\u30fc\u304b\u3089ServiceDesk Plus \u3092\u30a2\u30f3\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u307e\u3059\u3002<br \/>\n\uff0a\u767a\u884c\u6e08\u307f\u306e\u6b63\u898f\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u8907\u6570\u306e\u30b5\u30fc\u30d0\u30fc\u306b\u9069\u7528\u3059\u308b\u3053\u3068\u306f\u8a8d\u3081\u3066\u304a\u308a\u307e\u305b\u3093\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u8cea\u554f ServiceDesk Plus \u3092\u5225\u306e\u30b5\u30fc\u30d0\u30fc\u306b\u79fb\u884c\u3059\u308b\u65b9\u6cd5\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002 \u56de\u7b54 ServiceDesk Plus\u3092\u73fe\u884c\u30b5\u30fc\u30d0\u30fc\u304b\u3089\u65b0\u30b5\u30fc\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=540\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[3612192,572,259,3612150],"class_list":["post-540","post","type-post","status-publish","format-standard","hentry","category-config-sdp","tag-3612192","tag-572","tag-259","tag-3612150"],"modified_by":"ayaka","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=540"}],"version-history":[{"count":14,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/540\/revisions"}],"predecessor-version":[{"id":6783,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/540\/revisions\/6783"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}