{"id":5553,"date":"2020-11-02T16:36:07","date_gmt":"2020-11-02T07:36:07","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5553"},"modified":"2023-11-13T11:13:27","modified_gmt":"2023-11-13T02:13:27","slug":"%e3%83%95%e3%82%a1%e3%82%a4%e3%83%ab%e3%81%ae%e3%82%a2%e3%83%83%e3%83%97%e3%83%ad%e3%83%bc%e3%83%89%e6%96%b9%e6%b3%95","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5553","title":{"rendered":"\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3067\u4f7f\u7528\u3059\u308b\u30ed\u30b0\u3001\u30b5\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u7b49\u306e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u65b9\u6cd5"},"content":{"rendered":"<p class=\"zw-paragraph heading0\">\u30ed\u30b0\u3001\u30b5\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u7b49\u306e\u8abf\u67fb\u3067\u4f7f\u7528\u3059\u308b\u305f\u3081\u306e\u30d5\u30a1\u30a4\u30eb\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u624b\u9806\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\">1\uff0e<a href=\"https:\/\/bonitas2.zohocorp.com\/#to=jp-support@zohocorp.com\" target=\"_blank\" rel=\"noopener\">\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u30b5\u30a4\u30c8<\/a>\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8862\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas.png\" alt=\"\" width=\"868\" height=\"877\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas.png 868w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas-297x300.png 297w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas-768x776.png 768w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/bonitas-120x120.png 120w\" sizes=\"auto, (max-width: 868px) 100vw, 868px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p class=\"zw-paragraph heading0\">2.\u300cTicket - Id\u300d \u306b\u30b5\u30dd\u30fc\u30c8\u30e1\u30fc\u30eb\u306e\u4ef6\u540d\u306b\u8a18\u8f09\u306e6\u6841\u306e\u304a\u554f\u3044\u5408\u308f\u305bID\u3092\u5165\u529b\u3057\u307e\u3059\u3002\uff08\u4f8b : 123456\uff09<\/p>\n<p class=\"zw-paragraph heading0\">3.\u300cYour Email Address\u300d \u306b\u304a\u554f\u3044\u5408\u308f\u305b\u3057\u3066\u3044\u308b\u3054\u81ea\u8eab\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\">4.\u300cAdd Files\u300d \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30d5\u30a1\u30a4\u30eb\u3092\u53d6\u308a\u8fbc\u307f\u307e\u3059\u3002<\/p>\n<div class=\"point\">\n<p>\u30d1\u30b9\u30ef\u30fc\u30c9\u3067\u4fdd\u8b77\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3059\u308b\u5834\u5408\u3001\u300c<strong>Debugging<\/strong>\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u6709\u52b9\u5316\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/debugging.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8863\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/debugging.png\" alt=\"\" width=\"600\" height=\"165\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/debugging.png 876w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/debugging-300x83.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/debugging-768x211.png 768w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<\/div>\n<p class=\"zw-paragraph heading0\">5.\u300cUpload\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3057\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\">6. \u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u304c\u6210\u529f\u3057\u305f\u5f8c\u3001\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u540d\u3092\u3001\u304a\u554f\u3044\u5408\u308f\u305b\u306b\u3054\u8fd4\u4fe1\u304f\u3060\u3055\u3044\u3002<\/p>\n<div class=\"zw-paragraph heading0 attention\">\n<p class=\"zw-paragraph heading0\">\u8868\u793a\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u540d\u3092\u3082\u3068\u306b\u5f0a\u793e\u306b\u3066\u78ba\u8a8d\/\u5224\u5225\u3092\u884c\u3044\u307e\u3059\u3002<br \/>\n\u305d\u306e\u305f\u3081\u3001\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u304c\u6210\u529f\u3057\u305f\u5f8c\u3001\u8868\u793a\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u540d\u3092\u5fc5\u305a\u3054\u8fd4\u4fe1\u3044\u305f\u3060\u3051\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u30ed\u30b0\u3001\u30b5\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u7b49\u306e\u8abf\u67fb\u3067\u4f7f\u7528\u3059\u308b\u305f\u3081\u306e\u30d5\u30a1\u30a4\u30eb\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u624b\u9806\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002 1\uff0e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u30b5\u30a4\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002 &nbsp; 2\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5553\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":80,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[3,380],"tags":[148,3606609,3572776,3612150,366,247],"class_list":["post-5553","post","type-post","status-publish","format-standard","hentry","category-trouble-sdp","category-maintenance-sdp","tag-support","tag-3606609","tag-3572776","tag-3612150","tag-366","tag-247"],"modified_by":"daiki","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/5553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5553"}],"version-history":[{"count":21,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/5553\/revisions"}],"predecessor-version":[{"id":8864,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/5553\/revisions\/8864"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5553"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5553"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}