{"id":607,"date":"2013-09-03T18:45:00","date_gmt":"2013-09-03T09:45:00","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=607"},"modified":"2021-10-25T16:01:31","modified_gmt":"2021-10-25T07:01:31","slug":"%e3%83%aa%e3%82%af%e3%82%a8%e3%82%b9%e3%83%88%e3%81%8c%e3%83%a1%e3%83%bc%e3%83%ab%e7%b5%8c%e7%94%b1%e3%81%a7%e4%bd%9c%e6%88%90%e3%81%95%e3%82%8c%e3%81%9f%e5%a0%b4%e5%90%88%e3%80%81%e3%83%a1%e3%83%bc","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=607","title":{"rendered":"\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u30e1\u30fc\u30eb\u306eCC\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u300d\u3068\u3057\u3066\u5185\u90e8\u7684\u306b\u8a2d\u5b9a\u3059\u308b\u6a5f\u80fd"},"content":{"rendered":"<div><span style=\"font-family: Verdana\">ServiceDesk Plus 8.2 8211 \u30d3\u30eb\u30c9\u3088\u308a\u3001\u6b21\u306e\u6a5f\u80fd\uff08<\/span><span style=\"font-family: Verdana\">SDF-43514\uff09<\/span><span style=\"font-family: Verdana\">\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">8211\u30d3\u30eb\u30c9\u4ee5\u964d\u306e\u30d3\u30eb\u30c9\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3059\u308b\u3068\u3001\u672c\u6a5f\u80fd\u304c\u81ea\u52d5\u7684\u306b\u6709\u52b9\u306b\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u3054\u6ce8\u610f\u304f\u3060\u3055\u3044\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<h5><span style=\"font-family: Verdana\">\u6a5f\u80fd\u8aac\u660e<\/span><\/h5>\n<div><span style=\"font-family: Verdana\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f9d\u983c\u8005\u3060\u3051\u3067\u306a\u304f\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u3082\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u9032\u6357\u60c5\u5831\u3092\u77e5\u3089\u305b\u305f\u3044\u5834\u5408\u306f\u3001\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059<\/span><span style=\"font-family: Verdana\">\uff08\u8a73\u7d30\u306f\u3001\u6b21\u306e\u30ea\u30f3\u30af\u5148\u30da\u30fc\u30b8\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\uff09\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\"><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=495\" target=\"_blank\" rel=\"noopener\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=495<\/a><\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u672c\u65b0\u6a5f\u80fd\u306e\u8ffd\u52a0\u306b\u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u30e1\u30fc\u30eb\u306eCC\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u300d\u3068\u3057\u3066\u5185\u90e8\u7684\u306b\u8a2d\u5b9a\u3044\u305f\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u901a\u77e5\u30eb\u30fc\u30eb\uff3d\u2192\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\uff3d\u306b\u304a\u3044\u3066\u6b21\u306e\u9805\u76ee\u3092\u6709\u52b9\u306b\u3057\u3066\u3044\u308b\u5834\u5408\u3001ServiceDesk Plus \u304b\u3089CC\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u5b9b\u3066\u306b\u81ea\u52d5\u7684\u306b\u901a\u77e5\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0-- \u65b0\u898f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u305f\u3068\u304d\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u306b\u30e1\u30fc\u30eb\u3067\u901a\u77e5<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0--<\/span><span style=\"font-family: Verdana\">\u00a0<\/span><span style=\"font-family: Verdana\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u89e3\u6c7a\u3057\u305f\u3068\u304d\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u306b\u30e1\u30fc\u30eb\u3067\u901a\u77e5<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0--<\/span><span style=\"font-family: Verdana\">\u00a0<\/span><span style=\"font-family: Verdana\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30af\u30ed\u30fc\u30ba\u3057\u305f\u3068\u304d\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\u306b\u30e1\u30fc\u30eb\u3067\u901a\u77e5<\/span><\/div>\n<div><\/div>\n<h5><span style=\"font-family: Verdana\">\u6ce8\u610f\u70b9<\/span><\/h5>\n<div><span style=\"font-family: Verdana\">\u30fbServiceDesk Plus 8.2 8211\u4ee5\u4e0a\u306e\u30d3\u30eb\u30c9\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u305f\u5834\u5408\u3001\u4e0a\u8a18\u6a5f\u80fd\u304c\u81ea\u52d5\u7684\u306b\u6709\u52b9\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u30fb\u300c\u901a\u77e5\u30eb\u30fc\u30eb\u300d\u306b\u304a\u3044\u3066\u3001\u4e0a\u8a18\u901a\u77e5\u9805\u76ee\u304c\u7121\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u672c\u6a5f\u80fd\u304c\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u3066\u3082\u901a\u77e5\u30e1\u30fc\u30eb\u306f\u9001\u4fe1\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u30fb\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u4f5c\u6210\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408\u3001\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u306bCC\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306f\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002\uff08\u5185\u90e8\u7684\u306b\u767b\u9332\u3055\u308c\u307e\u3059\uff09<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u30fb\u521d\u56de\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210\u6642\u306b\u53d7\u4fe1\u3057\u305f\u30e1\u30fc\u30eb\u306eCC\u306b\u542b\u307e\u308c\u308b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\uff3d\u3068\u3057\u3066\u767b\u9332\u3057\u307e\u3059\u3002\u305d\u306e\u5f8c\u3001\u5909\u66f4\u3057\u305f\u308a\u524a\u9664\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u30fb\u30e1\u30fc\u30eb\u306eCC\u306b\u542b\u307e\u308c\u308b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u5148\uff3d\u3068\u3057\u3066\u5185\u90e8\u7684\u306b\u8a2d\u5b9a\u3057\u305f\u304f\u306a\u3044\u5834\u5408\u306f\u3001\u6b21\u306e\u624b\u9806\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u7121\u52b9\u306b\u3067\u304d\u307e\u3059\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<h5><span style=\"font-family: Verdana\">\u672c\u65b0\u6a5f\u80fd\u3092\u7121\u52b9\u306b\u3059\u308b\u624b\u9806<\/span><\/h5>\n<div><span style=\"font-family: Verdana\">1. \u3054\u5229\u7528\u4e2d\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u63a5\u7d9a\u3057\u307e\u3059\u3002\u63a5\u7d9a\u624b\u9806\u306f\u6b21\u306e\u30da\u30fc\u30b8\u3092\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=595\"><span style=\"font-family: Verdana\">https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=595<\/span><\/a><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\">2. \u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u305f\u3089\u3001\u6b21\u306e\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3057\u3066\u51fa\u529b\u3055\u308c\u308b\u300cparamvalue\u300d\u304c\u300ctrue\u300d\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3092<\/span><span style=\"font-family: Verdana\">\u78ba\u8a8d\u3057\u307e\u3059\u3002\uff08\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u306f\u3001PostgreSQL\u5229\u7528\u6642\u306e\u3082\u306e\u3067\u3059\uff09<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\">select * from globalconfig where category='Request_CC_Notification' and parameter='Include_CC_From_Email';<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-family: Verdana\"><span style=\"font-family: Verdana\"><br \/>\n<\/span><\/span><\/p>\n<blockquote>\n<div><img decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/10208-1378346914750.png\" alt=\"\" \/><\/div>\n<\/blockquote>\n<\/div>\n<div><span style=\"font-family: Verdana\">3. \u300ctrue\u300d\u306e\u5834\u5408\u3001\u6b21\u306e\u30af\u30a8\u30ea\u6587\u3092\u5b9f\u884c\u3057\u3066\u7121\u52b9\u306b\u3057\u307e\u3059\u3002<\/span><\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div><span style=\"font-family: Verdana\">update globalconfig set paramvalue='false' where category='Request_CC_Notification' and parameter='Include_CC_From_Email';<\/span><\/div>\n<div><\/div>\n<div><span style=\"font-family: Verdana\"><span style=\"font-family: Verdana\"><br \/>\n<\/span><\/span><\/p>\n<blockquote>\n<div><img decoding=\"async\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/10208-1378346968193.PNG\" alt=\"\" \/><\/div>\n<\/blockquote>\n<\/div>\n<div><span style=\"font-family: Verdana\">\u00a0<\/span><\/div>\n<div>\n<p><span style=\"font-family: Verdana\"><span style=\"font-family: Verdana\">4. \u5ff5\u306e\u305f\u3081\u3001\u30af\u30a8\u30ea\u304c\u6b63\u3057\u304f\u5b9f\u884c\u3055\u308c\u305f\u304b\u3069\u3046\u304b\u6b21\u306e\u30af\u30a8\u30ea\u3092\u5b9f\u884c\u3057\u3066\u78ba\u8a8d\u3057\u307e\u3059\u3002\uff08false\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u304f\u3060\u3055\u3044\uff09<\/span><\/span><span style=\"font-family: Verdana\">select * from globalconfig where category='Request_CC_Notification' and parameter='Include_CC_From_Email';<\/span><\/p>\n<div><\/div>\n<p><span style=\"font-family: Verdana\">5. \u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u304b\u3089\u30ed\u30b0\u30a2\u30a6\u30c8\u3057\u3066\u3001ServiceDesk Plus \u3092\u518d\u8d77\u52d5\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>ServiceDesk Plus 8.2 8211 \u30d3\u30eb\u30c9\u3088\u308a\u3001\u6b21\u306e\u6a5f\u80fd\uff08SDF-43514\uff09\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002 8211\u30d3\u30eb\u30c9\u4ee5\u964d\u306e\u30d3\u30eb\u30c9\u306b\u30a2\u30c3\u30d7\u30c7\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=607\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":32,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[3612150,3612131,295,3612126,203],"class_list":["post-607","post","type-post","status-publish","format-standard","hentry","category-config-sdp","tag-3612150","tag-request","tag-295","tag-admin","tag-203"],"modified_by":"ayaka","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=607"}],"version-history":[{"count":8,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/607\/revisions"}],"predecessor-version":[{"id":6789,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/607\/revisions\/6789"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}