{"id":7527,"date":"2022-12-08T18:07:57","date_gmt":"2022-12-08T09:07:57","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7527"},"modified":"2025-07-11T10:03:56","modified_gmt":"2025-07-11T01:03:56","slug":"%e3%83%93%e3%83%ab%e3%83%8914006%e3%81%b8%e3%82%a2%e3%83%83%e3%83%97%e3%82%b0%e3%83%ac%e3%83%bc%e3%83%89%e3%81%99%e3%82%8b%e9%9a%9b%e3%81%ab%e8%a1%a8%e7%a4%ba%e3%81%95%e3%82%8c%e3%82%8b%e3%82%a2","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7527","title":{"rendered":"\u30d3\u30eb\u30c914006\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p>\u30d3\u30eb\u30c914006\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u6848\u5185\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4ee5\u4e0b\u306e\u6982\u8981\u3092\u78ba\u8a8d\u5f8c\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u7d9a\u884c\u3059\u308b\u5834\u5408\u306f\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cOK\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<div 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rel=\"noopener\">\u4e88\u9632\u4fdd\u5168\u30bf\u30b9\u30af\u306e\u4ed5\u69d8\u5909\u66f4<\/a><\/li>\n<li><a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/ciid-assetid-behavior-changes\" target=\"_blank\" rel=\"noopener\">CIID\u304b\u3089\u8cc7\u7523ID\u3078\u306e\u79fb\u884c\uff1a\u4ed5\u69d8\u5909\u66f4<\/a><\/li>\n<\/ul>\n<\/div>\n<h4>\u8868\u793a\u3055\u308c\u308b\u30a2\u30e9\u30fc\u30c8\u306e\u6982\u8981<\/h4>\n<h5>\u300c\u57fa\u6e96\u300d\u306e\u7f6e\u304d\u63db\u3048\u306b\u95a2\u3059\u308b\u30a2\u30e9\u30fc\u30c8<\/h5>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/criteria.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-8849\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/criteria.png\" alt=\"\" width=\"864\" height=\"159\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/criteria.png 864w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/criteria-300x55.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/criteria-768x141.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><\/a><\/p>\n<p>\u3053\u3061\u3089\u306e\u30a2\u30e9\u30fc\u30c8\u306f\u3001\u672c\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u30d7\u30ed\u30bb\u30b9\u304c\u5b8c\u4e86\u5f8c\u3001\u521d\u3081\u3066ServiceDesk Plus\u3092\u8d77\u52d5\u3059\u308b\u969b\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u30da\u30fc\u30b8\u306e\u300c\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30eb\u30bf\u30fc\u300d\u3068\u300c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u300d\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u300c\u57fa\u6e96\u300d\u306e\u7f6e\u304d\u63db\u3048\u304c\u884c\u308f\u308c\u308b\u65e8\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001ServiceDeks Plus\u306e\u8d77\u52d5\u304c\u901a\u5e38\u3088\u308a\u3082\u6642\u9593\u304c\u304b\u304b\u308b\u5834\u5408\u3092\u9664\u304d\u3001\u6761\u4ef6\u306e\u7f6e\u304d\u63db\u3048\u304c\u5b8c\u5168\u306b\u51e6\u7406\u3055\u308c\u308b\u307e\u3067\u3001\u30b5\u30fc\u30d0\u30fc\u3092\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u306a\u3044\u3088\u3046\u306b\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\u8a73\u7d30\u306f\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7590\" target=\"_blank\" rel=\"noopener\">ServiceDesk Plus 14.0\u306e\u30b5\u30fc\u30d3\u30b9\u30d1\u30c3\u30af\u30ea\u30ea\u30fc\u30b9\u60c5\u5831<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<h5>\u5f37\u5236\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u306b\u95a2\u3059\u308b\u30a2\u30e9\u30fc\u30c8<\/h5>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/foced_bkup.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8835\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/foced_bkup.png\" alt=\"\" width=\"900\" height=\"235\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/foced_bkup.png 952w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/foced_bkup-300x78.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/foced_bkup-768x201.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>\u3053\u3061\u3089\u306e\u30a2\u30e9\u30fc\u30c8\u306f\u3001<span data-doc-id=\"4504799000045619083\" data-doc-type=\"writer\">\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306b\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3059\u308b\u65e8\u3092\u3057\u3066\u3057\u3066\u304a\u308a\u3001\uff3b\u306f\u3044\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a1\u30a4\u30eb\u304c\u81ea\u52d5\u3067\u53d6\u5f97\u3055\u308c\u308b\u65e8\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306f\u300c<\/span><a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/back-up-servicedesk-plus\" target=\"_blank\" rel=\"noopener\">\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u624b\u9806<\/a>\u300d\u3068\u300c<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/restore-process\" target=\"_blank\" rel=\"noopener\">\u30ea\u30b9\u30c8\u30a2\u624b\u9806<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<h5>\u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9\u30b9\u30ad\u30e3\u30f3\u306b\u95a2\u3059\u308b\u30a2\u30e9\u30fc\u30c8<\/h5>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8836\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus.png\" alt=\"\" width=\"900\" height=\"143\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus.png 1159w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus-300x48.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus-1024x163.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/antivirus-768x122.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>\u3053\u3061\u3089\u306e\u30a2\u30e9\u30fc\u30c8\u306f\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u524d\u306bServiceDesk Plus\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u3092\u30a2\u30f3\u30c1\u30a6\u30a4\u30eb\u30b9\u30b9\u30ad\u30e3\u30f3\u304b\u3089\u9664\u5916\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3059\u308b\u65e8\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u7d30\u306f\u3001\u300c<a href=\"http:\/\/servicedeskplus.helpdocsonline.com\/introduction\/service-desk-system-requirements.html\" target=\"_blank\" rel=\"noopener\">\u30b7\u30b9\u30c6\u30e0\u8981\u4ef6<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>&nbsp;<\/p>\n<h5>\u901a\u77e5\u30eb\u30fc\u30eb\u306b\u95a2\u3059\u308b\u30a2\u30e9\u30fc\u30c8<\/h5>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8850\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule.png\" alt=\"\" width=\"900\" height=\"118\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule.png 1049w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule-300x39.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule-1024x135.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/notificationrule-768x101.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>\u3053\u3061\u3089\u306e\u30a2\u30e9\u30fc\u30c8\u306f\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306b\uff3b\u7ba1\u7406\uff3d&gt;\uff3b\u81ea\u52d5\u5316\uff3d&gt;\uff3b\u901a\u77e5\u30eb\u30fc\u30eb\uff3d\u3067\u3001\u65b0\u3057\u3044\u627f\u8a8d\u901a\u77e5\u304c\u5229\u7528\u53ef\u80fd\u306b\u306a\u308b\u65e8\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u306f\u3001\u627f\u8a8d\u8005\u3084\u4f9d\u983c\u8005\u306b\u3001\u627f\u8a8d\u306b\u95a2\u3059\u308b\u8a73\u7d30\u8aac\u660e\u3092\u901a\u77e5\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/servicedeskplus.helpdocsonline.com\/how-to-submit-service\/incident-request-for-approval-approval-for-requests\" target=\"_blank\" rel=\"noopener\">\u627f\u8a8d\u306e\u4f9d\u983c<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30d3\u30eb\u30c914006\u3078\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u6848\u5185\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002 \u4ee5\u4e0b\u306e\u6982\u8981\u3092\u78ba\u8a8d\u5f8c\u3001\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3092\u7d9a\u884c\u3059\u308b\u5834\u5408\u306f\u3001\u300c\u306f\u3044\u300d\u304a\u3088\u3073\u300cO\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7527\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":89,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[10,6,7],"tags":[243,3612240,311,3612150,285],"class_list":["post-7527","post","type-post","status-publish","format-standard","hentry","category-system-sdp","category-design-sdp","category-config-sdp","tag-243","tag-3612240","tag-311","tag-3612150","tag-285"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7527"}],"version-history":[{"count":18,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7527\/revisions"}],"predecessor-version":[{"id":10879,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7527\/revisions\/10879"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7527"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7527"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}