{"id":7632,"date":"2022-12-22T14:36:55","date_gmt":"2022-12-22T05:36:55","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7632"},"modified":"2025-08-14T15:04:14","modified_gmt":"2025-08-14T06:04:14","slug":"%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%a0%e9%96%a2%e6%95%b0%e3%82%92%e7%94%a8%e3%81%84%e3%81%a6%e3%80%81%e3%83%aa%e3%82%af%e3%82%a8%e3%82%b9%e3%83%88%e3%82%92%e3%82%ad%e3%83%a3%e3%83%b3%e3%82%bb%e3%83%ab","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7632","title":{"rendered":"\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u7528\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u65b9\u6cd5"},"content":{"rendered":"

\u52d5\u4f5c\u78ba\u8a8d\u30d3\u30eb\u30c9\uff1a14006<\/p>\n

\u8cea\u554f<\/h5>\n

ServiceDesk Plus\u306b\u8d77\u7968\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u306e\u3046\u3061\u3001
\n\u7279\u5b9a\u306e\u6761\u4ef6\u3092\u6e80\u305f\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u7684\u306b\u300c\u30ad\u30e3\u30f3\u30bb\u30eb\u300d\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304b\u3002<\/p>\n

\u56de\u7b54<\/h5>\n

\u306f\u3044\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u3001\u81ea\u52d5\u7684\u306b\u300c\u30ad\u30e3\u30f3\u30bb\u30eb\uff08Cancelled\uff09\u300d\u306b\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u7279\u5b9a\u306e\u30e1\u30fc\u30eb\u3084\u3088\u304f\u53d7\u4fe1\u3059\u308b\u30a2\u30e9\u30fc\u30c8\u30e1\u30fc\u30eb\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u3057\u3066\u8d77\u7968\u3055\u308c\u308b\u969b\u306b\u3001
\n\u624b\u52d5\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u624b\u9593\u3092\u7701\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u305d\u308c\u306b\u3088\u308a\u3001\u696d\u52d9\u306e\u3055\u3089\u306a\u308b\u52b9\u7387\u5316\u3084\u3001\u5bfe\u5fdc\u3059\u3079\u304d\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u898b\u9003\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u624b\u9806<\/h5>\n
(i)\u95a2\u6570\u4f5c\u6210\u306e\u4e0b\u6e96\u5099\u3092\u884c\u3046<\/h6>\n

\u672c\u30ca\u30ec\u30c3\u30b8\u3067\u306f\u3001\u300c\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u300d\u3092\u7528\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u81ea\u52d5\u7684\u306b\u300c\u30ad\u30e3\u30f3\u30bb\u30eb\uff08Cancelled\uff09\u300d\u306b\u5909\u66f4\u3059\u308b\u65b9\u6cd5\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

    \n
  1. \uff3b\u7ba1\u7406\uff3d>\uff3b\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9\uff3d>\uff3b\u9023\u643a\u30ad\u30fc\uff3d\u3067\u9023\u643a\u30ad\u30fc\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002
    \n\"\"<\/a>
    \n\u8a73\u3057\u304f\u306f\u3001\u300c    \u9023\u643a\u30ad\u30fc<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n
  2. \uff3b\u7ba1\u7406\uff3d>\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d>\uff3b\u30dd\u30fc\u30bf\u30eb\u8a73\u7d30\u8a2d\u5b9a\uff3d\u3067\u3001\u30da\u30fc\u30b8\u4e0b\u90e8\u306b\u79fb\u52d5\u3057\u3001
    \n\u300c\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u30a8\u30a4\u30ea\u30a2\u30b9URL\u3092\u8a2d\u5b9a\u3059\u308b\u300d\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u30a8\u30a4\u30ea\u30a2\u30b9URL\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002
    \n    \"\"<\/a><\/li>\n<\/ol>\n

     <\/p>\n

    (ii)\u95a2\u6570\u3092\u4f5c\u6210\u3059\u308b<\/h6>\n
      \n
    1. \uff3b\u7ba1\u7406\uff3d>\uff3b\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9\uff3d>\uff3b\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff3d>\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\uff3d\u30bf\u30d6\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n
    2. \uff3b\u65b0\u898f\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u65b0\u898f\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/li>\n
    3. \u300c\u95a2\u6570\u540d\u300d\u300c\u8aac\u660e\u300d\u300cAPI\u540d\u300d\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002
      \n      \"\"<\/a><\/li>\n
    4. \u4ee5\u4e0b\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u8cbc\u308a\u4ed8\u3051\u307e\u3059\u3002
      \n

      requestId = requestObj.get(\"id\");
      \nheaders = Map();headers.put(\"authtoken\", \"AuthToken\u3092\u8a2d\u5b9a<\/span>\");
      \ninput_data = {\"request\":{\"status\":{\"name\":\"Cancelled<\/span>\"}}};
      \nparams = Map();params.put(\"input_data\",input_data);
      \nstatusUpdate = invokeURL[
      \nurl : \"URL\u3092\u8a2d\u5b9a<\/span>\/api\/v3\/requests\/\" + requestId
      \ntype : PUT
      \nheaders : headers
      \nparameters : params
      \n];
      \nresult = statusUpdate.get(\"response_status\");<\/p>\n

      \/\/\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u8868\u793a\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8
      \nreturnObj = Collection();
      \nif(\"success\".equalsIgnoreCase(result.get(\"status\"))) {
      \nreturnObj.insert(\"result\":\"Success\");
      \nreturnObj.insert(\"message\":\"\u6210\u529f\u30e1\u30c3\u30bb\u30fc\u30b8<\/span>\");
      \n}
      \nelse {
      \nreturnObj.insert(\"result\":\"Failure\");
      \nreturnObj.insert(\"message\":\"\u5931\u6557\u30e1\u30c3\u30bb\u30fc\u30b8<\/span>\");
      \n}
      \nreturn returnObj;<\/p><\/blockquote>\n

      \u30fb\u8a18\u8ff0\u300c\"authtoken\", \"AuthToken\u3092\u8a2d\u5b9a\"\u300d\u306e\u300cAuthToken\u3092\u8a2d\u5b9a<\/span>\u300d\u6b04\u306b\u3001(i)\u306e\u624b\u98061\u3067\u8a2d\u5b9a\u3057\u305f\u9023\u643a\u30ad\u30fc\uff08API\u30ad\u30fc\uff09\u3092\u30b3\u30d4\u30fc&\u30da\u30fc\u30b9\u30c8\u3057\u3066\u304f\u3060\u3055\u3044\u3002
      \n\u30fb\u8a18\u8ff0\u300curl : \"URL\u3092\u8a2d\u5b9a\/api\/v3\/requests\/\" + requestId\u300d\u306e\u300cURL\u3092\u8a2d\u5b9a<\/span>\u300d\u6b04\u306b\u3001(i)\u306e\u624b\u98062\u3067\u78ba\u8a8d\u3057\u305f\u30a8\u30a4\u30ea\u30a2\u30b9URL\u3092\u3001http\/https\u304b\u3089\u30b3\u30d4\u30fc&\u30da\u30fc\u30b9\u30c8\u3057\u3066\u304f\u3060\u3055\u3044\u3002
      \n\u30fb\u8a18\u8ff0\u300c\u6210\u529f\u30e1\u30c3\u30bb\u30fc\u30b8<\/span>\/\u5931\u6557\u30e1\u30c3\u30bb\u30fc\u30b8<\/span>\u300d\u306b\u306f\u3001\u305d\u308c\u305e\u308c\u95a2\u6570\u306e\u51e6\u7406\u306b\u6210\u529f\/\u5931\u6557\u3057\u305f\u969b\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/div>\n<\/li>\n<\/ol>\n
      (iii)\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u3092\u4f5c\u6210\u3059\u308b<\/h6>\n
        \n
      1. \uff3b\u7ba1\u7406\uff3d>\uff3b\u81ea\u52d5\u5316\uff3d>\uff3b\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\uff3d>\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\uff3d\u30bf\u30d6\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n
      2. \u8ffd\u52a0\u3057\u305f\u3044\u30c8\u30ea\u30ac\u30fc\u30b0\u30eb\u30fc\u30d7\u5185\u3067\uff3b\u30c8\u30ea\u30ac\u30fc\u3092\u8ffd\u52a0\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n
      3. \u4ee5\u4e0b\u306e\u753b\u50cf\u3092\u53c2\u8003\u306b\u300c\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u300d\u300c\u6761\u4ef6\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002
        \n        \"\"<\/a><\/p>\n
        \u4e0a\u8a18\u306f\u4e00\u4f8b\u3067\u3059\u3002
        \n\u300c\u30c8\u30ea\u30ac\u30fc\u540d\u300d\u300c\u8aac\u660e\u300d\u3084\u3001\u30c8\u30ea\u30ac\u30fc\u3092\u5b9f\u884c\u3057\u305f\u3044\u57fa\u6e96\u306f\u3001\u3054\u8981\u671b\u306b\u5408\u308f\u305b\u3066\u304a\u597d\u307f\u306e\u5024\u306b\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/div>\n<\/li>\n
      4. \u300c\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001\uff3b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u9078\u629e\uff3d>\uff3b\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002
        \n(ii)\u306e\u624b\u98063\u3067\u8a2d\u5b9a\u3057\u305f\u300c\u95a2\u6570\u540d\u300d\u3068\u540c\u69d8\u306e\u95a2\u6570\u3092\u9078\u629e\u3057\u307e\u3059\u3002
        \n        \"\"<\/a><\/li>\n<\/ol>\n

         <\/p>\n

        \u52d5\u4f5c\u306e\u78ba\u8a8d<\/h4>\n

        \u8a2d\u5b9a\u3057\u305f\u95a2\u6570\u304c\u5b9f\u884c\u3055\u308c\u305f\u304b\u3069\u3046\u304b\u306f\u3001\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\uff3d\u30bf\u30d6 \u2192\uff3b\u8a72\u5f53\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\uff3d\u2192\uff3b\u5c65\u6b74\uff3d\u30bf\u30d6\u3088\u308a\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n

        \"\"<\/a><\/p>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        \u52d5\u4f5c\u78ba\u8a8d\u30d3\u30eb\u30c9\uff1a14006 \u8cea\u554f ServiceDesk Plus\u306b\u8d77\u7968\u3055\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u306e\u3046\u3061\u3001 \u7279\u5b9a\u306e\u6761\u4ef6\u3092\u6e80\u305f\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u7684\u306b\u300c\u30ad\u30e3\u30f3\u30bb\u30eb\u300d\u2026 \uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":89,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[6,7],"tags":[3612237,3612265,3612131,3612153],"class_list":["post-7632","post","type-post","status-publish","format-standard","hentry","category-design-sdp","category-config-sdp","tag-3612237","tag-3612265","tag-request","tag-3612153"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7632"}],"version-history":[{"count":33,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7632\/revisions"}],"predecessor-version":[{"id":11018,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/7632\/revisions\/11018"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}