{"id":7765,"date":"2022-12-28T11:38:43","date_gmt":"2022-12-28T02:38:43","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7765"},"modified":"2025-10-23T12:09:14","modified_gmt":"2025-10-23T03:09:14","slug":"%e3%80%90%e6%97%a2%e7%9f%a5%e3%81%ae%e4%b8%8d%e5%85%b7%e5%90%88%e3%80%91%e7%89%b9%e5%ae%9a%e3%81%ae%e6%b7%bb%e4%bb%98%e3%83%95%e3%82%a1%e3%82%a4%e3%83%ab%e3%81%8c%e6%b7%bb%e4%bb%98%e3%81%a7%e3%81%8d","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=7765","title":{"rendered":"\u3010\u65e2\u77e5\u306e\u4e0d\u5177\u5408\u3011\u7279\u5b9a\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u6dfb\u4ed8\u3067\u304d\u306a\u3044"},"content":{"rendered":"
\u672c\u4e0d\u5177\u5408\u306f\u4eca\u5f8c\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u3066\u4fee\u6b63\u4e88\u5b9a\u3067\u3059\u3002\u30d3\u30eb\u30c914104\u4ee5\u964d\u306eServiceDesk Plus\u3067\u5f53\u8a72\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306f\u3001
\n\u300c\u3010\u30d3\u30eb\u30c914104\u4ee5\u964d\u3011\u7279\u5b9a\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u6dfb\u4ed8\u3067\u304d\u306a\u3044\u3068\u304d\u306e\u5bfe\u51e6\u624b\u9806\u300d<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/div>\n
\u78ba\u8a8d\u30d3\u30eb\u30c9<\/h5>\n

\u30d3\u30eb\u30c913005\u4ee5\u964d<\/p>\n

\u554f\u984c\u306e\u8a73\u7d30<\/h5>\n

\u6697\u53f7\u5316\u3057\u305fWord\u30d5\u30a1\u30a4\u30eb\u3084\u305d\u306e\u4ed6\u306e\u4e00\u90e8\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u3001\u30d6\u30ed\u30c3\u30af\u3057\u3066\u3044\u306a\u3044\u306b\u3082\u95a2\u308f\u3089\u305a\u3001
\n\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u306eServiceDesk Plus\u3078\u306e\u6dfb\u4ed8\u306b\u5931\u6557\u3057\u307e\u3059\u3002<\/p>\n

\u30a8\u30e9\u30fc\u767a\u751f\u753b\u9762\uff1a<\/p>\n

\"\"<\/a><\/p>\n

\u539f\u56e0<\/h5>\n

\u65e5\u672c\u8a9e\u7248ServiceDesk Plus\u30d0\u30fc\u30b8\u30e7\u30f313.0\u4ee5\u964d\u3067UI\u3068\u3057\u3066\u65b0\u898f\u306b\u5c0e\u5165\u3055\u308c\u305f\u3001\u300c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u8a2d\u5b9a<\/span>\u300d\u306b\u3088\u308a\u767a\u751f\u3057\u3066\u3044\u308b\u4e0d\u5177\u5408\u3067\u3059\u3002<\/p>\n

\u56de\u907f\u7b56<\/h5>\n

\u56de\u907f\u7b56\u3068\u3057\u3066\u4ee5\u4e0b\u306e2\u3064\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002
\n(i) \u300c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u8a2d\u5b9a\u300d\u3092\u7de8\u96c6\u3059\u308b<\/a>
\n(ii) ServiceDesk Plus\u5185\u306e\u8a2d\u5b9a\u30d5\u30a1\u30a4\u30eb\u3092\u7de8\u96c6\u3059\u308b<\/a><\/p>\n

(i) \u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u8a2d\u5b9a\u3092\u7de8\u96c6\u3059\u308b<\/h6>\n
    \n
  1. \uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u8a2d\u5b9a\uff3d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n
  2. \u300c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u300d\u3092\u300cAll Files\u300d\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002
    \n    \"\"<\/a><\/p>\n
    \u300cALL Files\u300d\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u305d\u308c\u307e\u3067\u300c\u5305\u542b\/\u9664\u5916\u300d\u3067\u8a2d\u5b9a\u3057\u3066\u3044\u305f\u3001\u3059\u3079\u3066\u306e\u30d5\u30a1\u30a4\u30eb\u62e1\u5f35\u5b50\u304c\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u307e\u3059\u3002
    \n\u305d\u306e\u305f\u3081\u3001\u3082\u3068\u306b\u623b\u3059\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u4e8b\u524d\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u305f\u3059\u3079\u3066\u306e\u30d5\u30a1\u30a4\u30eb\u62e1\u5f35\u5b50\u3092\u8a18\u9332\u3057\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\u3002<\/div>\n<\/li>\n
  3. \uff3b\u4fdd\u5b58\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u5909\u66f4\u3092\u4fdd\u5b58\u3057\u307e\u3059\u3002\n
    \u672c\u8a2d\u5b9a\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u3001ServiceDesk Plus\u3067\u3001\u3059\u3079\u3066\u306e\u62e1\u5f35\u5b50\u306e\u30d5\u30a1\u30a4\u30eb\u6dfb\u4ed8\u3092\u8a31\u53ef\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002
    \n\u305d\u306e\u305f\u3081\u3001\u300c\u5305\u542b\/\u9664\u5916\u300d\u8a2d\u5b9a\u3092\u7dad\u6301\u3057\u305f\u307e\u307e\u3001\u30a8\u30e9\u30fc\u3092\u56de\u907f\u3057\u305f\u3044\u5834\u5408\u306f\u3001    \u56de\u907f\u7b56(ii)<\/a>\u3092\u5b9f\u65bd\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/div>\n<\/li>\n<\/ol>\n
    (ii) ServiceDesk Plus\u5185\u306e\u8a2d\u5b9a\u30d5\u30a1\u30a4\u30eb\u3092\u7de8\u96c6\u3059\u308b<\/h6>\n

    ServiceDesk Plus\u5185\u306e\u8a2d\u5b9a\u30d5\u30a1\u30a4\u30eb\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u3067\u3001\u4e8b\u8c61\u304c\u89e3\u6c7a\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

      \n
    1. \u300c\uff1c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\uff1e\\ManageEngine\\ServiceDesk\\conf\u300d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n
    2. \u300csecurity-properties.xml\u300d\u30d5\u30a1\u30a4\u30eb\u3092\u3001\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u3067\u958b\u304d\u307e\u3059\u3002<\/li>\n
    3. \u4ee5\u4e0b\u306e\u30d5\u30a1\u30a4\u30eb\u304c\u958b\u3044\u305f\u3089\u3001\u30cf\u30a4\u30e9\u30a4\u30c8\u3055\u308c\u3066\u3044\u308b\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8<\/span>\u3092\u8ffd\u52a0\u3057\u307e\u3059\u3002
      \n

      <security xmlns:xsi=\"http:\/\/www.w3.org\/2001\/XMLSchema-instance\" xsi:noNamespaceSchemaLocation=\"security.xsd\">
      \n<properties>
      \n<!--This is used for Actionforward issue temporary fix only-->
      \n<!--property name=\"allow.params.from.dispatcher\" value=\"true\"\/--><\/p>\n

      <!--This boolean refers to authentication is not handled by IAM -->
      \n<!--property name=\"use.iam\" value=\"false\" \/--><\/p>\n

      <property name=\"service.name\" value=\"SDP\" \/>
      \n<!--This is used for IAM to check the authentication and integration with internal services-->
      \n<property name=\"csrf.cookie.name\" value=\"sdpcsrfcookie\" \/>
      \n<!--This is used when generate csrf token-->
      \n<property name=\"csrf.param.name\" value=\"sdpcsrfparam\" \/>
      \n<!--This is used when generate csrf token-->
      \n<property name=\"com.adventnet.iam.security.provider\" value=\"com.manageengine.servicedesk.filter.SdpSecurityProvider\"\/>
      \n<!--This is used to overriding the DefaultSecurityProvider's default methods-->
      \n<property name=\"content.type.detect.option\" value=\"tika\" \/><\/p>\n

      <!-- To disable the get method csrf validation -->
      \n<property name=\"disable.get.api.csrf.check\" value=\"true\" \/><\/p>\n

      <!-- For the Session based CSRF -->
      \n<property name=\"disable.authcsrf\" value=\"false\"\/><\/p>\n

      <!--This is used to specify the file type detection option-->
      \n<property name=\"com.adventnet.iam.authentication.provider\" value=\"com.manageengine.servicedesk.security.SdpAuthenticationProviderImpl\"\/><\/p>\n

      <property name=\"ignore.trailing.slash\" value=\"true\"\/><\/p>\n

      <property name=\"disable.redis.instrumentation\" value=\"true\"\/><\/p>\n

      <property name=\"enable.secret.param.logging.mask\" value=\"true\"\/><\/p>\n

      <!-- This property will normalize the uri in dispatched requests too -->
      \n<property name=\"enable.request.uri.normalization\" value=\"true\"\/><\/p>\n

      <property name=\"enable.tika.file.content.and.name.based.detection\" value=\"true\" \/><\/span><\/p>\n

      <\/properties>
      \n<\/security><\/p><\/blockquote>\n<\/li>\n

    4. \u8a2d\u5b9a\u3092\u4fdd\u5b58\u5f8c\u3001\u5909\u66f4\u3092\u53cd\u6620\u3055\u305b\u308b\u305f\u3081\u306b\u3001ServiceDesk Plus\u3092\u518d\u8d77\u52d5\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n
      \u554f\u984c\u304c\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408<\/h5>\n

      \u4e0a\u8a18\u56de\u907f\u7b56(i)\u3001(ii)\u3092\u5b9f\u65bd\u3057\u3066\u3082\u3001\u30d5\u30a1\u30a4\u30eb\u306e\u6dfb\u4ed8\u306b\u5931\u6557\u3059\u308b\u5834\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u3002
      \n\u305d\u306e\u969b\u306f\u3001\u4ee5\u4e0b\u6ce8\u610f\u4e8b\u9805\u3092\u8e0f\u307e\u3048\u3001      \u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/a>\u3078\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n

      \u6280\u8853\u30b5\u30dd\u30fc\u30c8\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u5f8c\u3001\u8d77\u7968\u3055\u308c\u305f\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u30c1\u30b1\u30c3\u30c8\u756a\u53f7\u3092\u7528\u3044\u3066\u3001
      \n\u5f0a\u793e\u306e\u300c      \u30d5\u30a1\u30a4\u30eb\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u30b5\u30a4\u30c8<\/a>\u300d\u304b\u3089\u3001\u4ee5\u4e0b\u306e\u60c5\u5831\u306e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3082\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n