{"id":9862,"date":"2024-07-17T12:47:14","date_gmt":"2024-07-17T03:47:14","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=9862"},"modified":"2024-10-10T16:08:56","modified_gmt":"2024-10-10T07:08:56","slug":"%e3%82%a2%e3%83%83%e3%83%97%e3%82%b0%e3%83%ac%e3%83%bc%e3%83%89%e4%b8%ad%e3%81%ae%e3%82%a8%e3%83%a9%e3%83%bc%e3%80%8cerrorcode1013%e3%80%8d%e3%81%ae%e5%8e%9f%e5%9b%a0%e3%81%a8%e8%a9%b3%e7%b4%b0","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=9862","title":{"rendered":"\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u4e2d\u306e\u30a8\u30e9\u30fc\u300cERRORCODE:1012\u300d\u300cERRORCODE:1013\u300d\u306e\u539f\u56e0\u3068\u8a73\u7d30\u3001\u5bfe\u5fdc\u65b9\u6cd5"},"content":{"rendered":"<p>\u672c\u30ca\u30ec\u30c3\u30b8\u306f\u300c<a href=\"https:\/\/www.manageengine.com\/products\/service-desk\/on-premises\/faq\/upgrade-installation-backup.html#Validation\" target=\"_blank\" rel=\"noopener\">ServiceDesk Plus Backup, upgrade &amp; installation FAQs<\/a>\u300d\u306e\u9805\u76ee\u304b\u3089\u300cERRORCODE:1012\u300d\u304a\u3088\u3073\u300cERRORCODE:1013\u300d\u3092\u53c2\u7167\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n<p>ServiceDesk Plus\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306b\u3001\u300cERRORCODE:1012\u300d\u307e\u305f\u306f\u300cERRORCODE:1013\u300d\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001<br \/>\n\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u4e2d\u65ad\u3055\u308c\u308b\u5834\u5408\u304c\u3054\u3056\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u30a8\u30e9\u30fc\u306b\u3064\u3044\u3066\u306e\u539f\u56e0\u3068\u8a73\u7d30\u3001\u5bfe\u51e6\u65b9\u6cd5\u3092\u8aac\u660e\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<div class=\"attention\">\u3069\u3061\u3089\u306e\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3082\u3001\u554f\u984c\u306e\u89e3\u6c7a\u306b\u306f\u5f0a\u793e\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u304c\u5fc5\u8981\u3067\u3059\u3002<br \/>\n\u304a\u624b\u6570\u3067\u3059\u304c\u3001\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5614\" target=\"_blank\" rel=\"noopener\">\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/a>\u300d\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/div>\n<h2>ERRORCODE:1012<\/h2>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-1012.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10134\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-1012.png\" alt=\"\" width=\"600\" height=\"520\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-1012.png 689w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-1012-300x260.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h4>\u539f\u56e0<\/h4>\n<p>\u5236\u7d04\u306e\u4e0d\u4e00\u81f4\uff08Inconsistency in Constraints\uff09<\/p>\n<h4>\u8a73\u7d30<\/h4>\n<p>\u52d5\u7684\u30c6\u30fc\u30d6\u30eb\u300cARC_ServiceReq_xxx\u300d\u304a\u3088\u3073\u300cServiceReq_xxx\u300d\u306e\u30a4\u30f3\u30c7\u30c3\u30af\u30b9\u5316\u306b\u304a\u3051\u308b\u5236\u7d04\u306e\u4e0d\u4e00\u81f4\u304c\u751f\u3058\u305f\u305f\u3081<br \/>\nServiceDesk Plus\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u505c\u6b62\u3057\u307e\u3059\u3002<\/p>\n<h4>\u5bfe\u51e6\u65b9\u6cd5<\/h4>\n<p>\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5614\" target=\"_blank\" rel=\"noopener\">\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/a>\u300d\u307e\u3067\u3001\u4ee5\u4e0b\u306e\u60c5\u5831\u3068\u4f75\u305b\u3066\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>\uff1c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\uff1e\\ManageEngine\\ServiceDesk\u914d\u4e0b\u306e\u300clogs\u300d\u3068\u3044\u3046\u540d\u524d\u306e\u30ed\u30b0\u30d5\u30a9\u30eb\u30c0\u30fc<\/li>\n<li>\u5f53\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u304c\u5206\u304b\u308b\u3001\u5168\u753b\u9762\u306e\u30a8\u30e9\u30fc\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8<\/li>\n<\/ul>\n<div class=\"point\">\n<p>\u30ed\u30b0\u30d5\u30a1\u30a4\u30eb\u306e\u9001\u4ed8\u65b9\u6cd5\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5553\" target=\"_blank\" rel=\"noopener\">\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3067\u4f7f\u7528\u3059\u308b\u30ed\u30b0\u3001\u30b5\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u7b49\u306e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u65b9\u6cd5<\/a>\u300d\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n<h2>ERRORCODE:1013<\/h2>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-code-1013.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10136\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-code-1013.png\" alt=\"\" width=\"600\" height=\"549\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-code-1013.png 686w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/error-code-1013-300x275.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h4>\u539f\u56e0<\/h4>\n<p>\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u30b9\u30ad\u30fc\u30de\u306e\u4e0d\u4e00\u81f4\uff08Schema inconsistencies in Database\uff09<\/p>\n<h4>\u8a73\u7d30<\/h4>\n<p>\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u30b9\u30ad\u30fc\u30de\u306b\u4e0d\u4e00\u81f4\u304c\u751f\u3058\u305f\u305f\u3081\u3001ServiceDesk Plus\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u505c\u6b62\u3057\u307e\u3059\u3002<\/p>\n<h4>\u5bfe\u51e6\u65b9\u6cd5<\/h4>\n<p>\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5614\" target=\"_blank\" rel=\"noopener\">\u6280\u8853\u30b5\u30dd\u30fc\u30c8<\/a>\u300d\u307e\u3067\u3001\u4ee5\u4e0b\u306e\u60c5\u5831\u3068\u4f75\u305b\u3066\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>\uff1c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\uff1e\\ManageEngine\\ServiceDesk\u914d\u4e0b\u306e\u300clogs\u300d\u3068\u3044\u3046\u540d\u524d\u306e\u30ed\u30b0\u30d5\u30a9\u30eb\u30c0\u30fc<\/li>\n<li>\u5f53\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u304c\u5206\u304b\u308b\u3001\u5168\u753b\u9762\u306e\u30a8\u30e9\u30fc\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8<\/li>\n<\/ul>\n<div class=\"point\">\n<p>\u30ed\u30b0\u30d5\u30a1\u30a4\u30eb\u306e\u9001\u4ed8\u65b9\u6cd5\u306b\u3064\u304d\u307e\u3057\u3066\u306f\u300c<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=5553\" target=\"_blank\" rel=\"noopener\">\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3067\u4f7f\u7528\u3059\u308b\u30ed\u30b0\u3001\u30b5\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u7b49\u306e\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u65b9\u6cd5<\/a>\u300d\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u30ca\u30ec\u30c3\u30b8\u306f\u300cServiceDesk Plus Backup, upgrade &amp; installation FAQs\u300d\u306e\u9805\u76ee\u304b\u3089\u300cERROR\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/?p=9862\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":89,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[3612272,3,5],"tags":[243,596,311],"class_list":["post-9862","post","type-post","status-publish","format-standard","hentry","category-faq-sdp","category-trouble-sdp","category-knownissue-sdp","tag-243","tag-596","tag-311"],"modified_by":"daiki","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/9862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/users\/89"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9862"}],"version-history":[{"count":11,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/9862\/revisions"}],"predecessor-version":[{"id":10152,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=\/wp\/v2\/posts\/9862\/revisions\/10152"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9862"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9862"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}