{"id":3610,"date":"2021-05-13T19:06:11","date_gmt":"2021-05-13T10:06:11","guid":{"rendered":"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3610"},"modified":"2025-07-15T19:07:50","modified_gmt":"2025-07-15T10:07:50","slug":"%e3%83%aa%e3%82%af%e3%82%a8%e3%82%b9%e3%83%88%e3%83%86%e3%83%b3%e3%83%97%e3%83%ac%e3%83%bc%e3%83%88%e3%81%ae%e4%bd%9c%e6%88%90%e5%a0%b4%e6%89%80%e3%81%ab%e3%81%a4%e3%81%84%e3%81%a6","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3610","title":{"rendered":"\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a\u7b87\u6240"},"content":{"rendered":"<p><span style=\"border-bottom: 3px double #0066CC\">\u52d5\u4f5c\u78ba\u8a8d\u65e5\uff1a2025\u5e747\u670815\u65e5<\/span><\/p>\n<h2>\u6982\u8981<\/h2>\n<p>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a\u7b87\u6240\u306b\u3064\u3044\u3066\u3054\u6848\u5185\u3057\u307e\u3059\u3002<\/p>\n<h5>\u76ee\u6b21<\/h5>\n<ul>\n<li><a href=\"#detail\">\u8a73\u7d30<\/a><\/li>\n<li><a href=\"#setting\">\u8a2d\u5b9a\u7b87\u6240<\/a><br \/>\n\u30fb<a href=\"#incident\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408<\/a><br \/>\n\u30fb<a href=\"#service\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u5834\u5408<\/a><\/li>\n<\/ul>\n<h2>\u8a73\u7d30<a id=\"detail\" name=\"detail\"><\/a><\/h2>\n<p>ServiceDesk Plus Cloud\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u554f\u3044\u5408\u308f\u305b\u308b\u969b\u306b\u4f7f\u7528\u3059\u308b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\u306a\u304a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3067\u8a2d\u5b9a\u7b87\u6240\u306f\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<div class=\"attention\">\u5404\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u306f\u3001\u3054\u5229\u7528\u4e2d\u306eEdition\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u6709\u7121\u306b\u3088\u308a\u7570\u306a\u308a\u307e\u3059\u3002<br \/>\n\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408\uff1a\u3059\u3079\u3066\u306eEdition\u3067\u8a2d\u5b9a\u53ef\u80fd<br \/>\n\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u5834\u5408\uff1aEnterprise Edition\u3001\u307e\u305f\u306f\u3001Standard Edition\u3067\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8cfc\u5165\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u8a2d\u5b9a\u53ef\u80fd<br \/>\n\u8a73\u7d30\u306f\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n\u30fb<a href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/cloud\/online-helpdesk-comparison.html\" target=\"_blank\" rel=\"noopener\">ServiceDesk Plus Cloud\u306eEdition\u6bd4\u8f03<\/a><br \/>\n\u30fb<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4790\" target=\"_blank\" rel=\"noopener\">ServiceDesk Plus Cloud\u3067\u5229\u7528\u53ef\u80fd\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066<\/a><\/div>\n<h2>\u8a2d\u5b9a\u7b87\u6240<a id=\"setting\" name=\"setting\"><\/a><\/h2>\n<p>\u8a2d\u5b9a\u7b87\u6240\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><a href=\"#incident\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408<\/a><\/li>\n<li><a href=\"#service\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u5834\u5408<\/a><\/li>\n<\/ul>\n<h4>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408<a id=\"incident\" name=\"incident\"><\/a><\/h4>\n<p>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0\uff3d\u2192\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff3d\u304b\u3089\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210\u65b9\u6cd5\u3084\u305d\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-request-template\" target=\"_blank\" rel=\"noopener\">\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-6679\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349-1024x301.png\" alt=\"\" width=\"800\" height=\"235\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349-1024x301.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349-300x88.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349-1536x451.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185349-2048x602.png 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<h4>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u5834\u5408<a id=\"service\" name=\"service\"><\/a><\/h4>\n<p>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0\uff3d\u2192\uff3b\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u30fc\uff3d\u304b\u3089\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210\u65b9\u6cd5\u3084\u305d\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-request-templates\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-6680\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041-1024x428.png\" alt=\"\" width=\"800\" height=\"334\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041-1024x428.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041-300x125.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041-1536x642.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2021\/05\/185041-2048x856.png 2048w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u52d5\u4f5c\u78ba\u8a8d\u65e5\uff1a2025\u5e747\u670815\u65e5 \u6982\u8981 \u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a\u7b87\u6240\u306b\u3064\u3044\u3066\u3054\u6848\u5185\u3057\u307e\u3059\u3002 \u76ee\u6b21 \u8a73\u7d30 \u8a2d\u5b9a\u7b87\u6240 \u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3610\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[8],"tags":[270,181,271,93,11,182,135],"class_list":["post-3610","post","type-post","status-publish","format-standard","hentry","category-4-config-sdpod","tag-270","tag-181","tag-271","tag-93","tag-request","tag-182","tag-135"],"modified_by":"ayaka","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3610"}],"version-history":[{"count":15,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3610\/revisions"}],"predecessor-version":[{"id":6681,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3610\/revisions\/6681"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}