{"id":3846,"date":"2022-01-07T18:56:59","date_gmt":"2022-01-07T09:56:59","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3846"},"modified":"2025-10-24T15:36:58","modified_gmt":"2025-10-24T06:36:58","slug":"servicedesk-plus-cloud-%e3%83%aa%e3%83%aa%e3%83%bc%e3%82%b9%e3%83%8e%e3%83%bc%e3%83%88%ef%bc%882022%e5%b9%b4%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3846","title":{"rendered":"ServiceDesk Plus Cloud \u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\uff082022\u5e74\uff09"},"content":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\nWhat's new in ServiceDesk Plus (Cloud help desk software)\uff08\u82f1\u8a9e\uff09<br \/>\n<a href=\"https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html<\/a><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e7412\u670829\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u7d44\u7e54\u306e\u30d7\u30e9\u30a4\u30de\u30ea\u307e\u305f\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u30b5\u30a4\u30c8\u3067\u3042\u308b\u3001<\/span><strong>\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8<\/strong>\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001ServiceDesk Plus Cloud\u306e<strong>\u6240\u5c5e\u30b5\u30a4\u30c8\u306a\u3057<\/strong>\u304a\u3088\u3073<strong>\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8<\/strong>\u306e\u53c2\u7167\u5148\u304c<strong>\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8<\/strong>\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<strong>\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8<\/strong>\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u540d\u524d\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u540d\u524d\u3001\u4f4f\u6240\u306a\u3069\u306e\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\u306e\u60c5\u5831\u3092\u7ba1\u7406\u753b\u9762\u306e\u30b5\u30a4\u30c8\u4e00\u89a7\u304b\u3089\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u6ce8<\/strong>\uff1aiOS \u3084 Android \u30a2\u30d7\u30ea\u306e\u6700\u65b0\u7248\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\u3068\u3001\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/p>\n<h5><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u7d44\u7e54\u3067\u307e\u3060\u30b5\u30a4\u30c8\u3092\u4f55\u3082\u8a2d\u5b9a\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u5f71\u97ff\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u7d44\u7e54\u3067\u30b5\u30a4\u30c8\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u305f\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u5909\u66f4\u5185\u5bb9\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002\u5909\u66f4\u5185\u5bb9\u306e\u8a73\u7d30\u60c5\u5831\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/pitstop.manageengine.com\/portal\/en\/community\/topic\/pre-release-default-site-base-site-for-servicedesk-plus-cloud\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089\u306e\u6295\u7a3f<\/a>\u3082\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><strong>\u7ba1\u7406 &gt; \u4f9d\u983c\u8005\/\u6280\u8853\u62c5\u5f53\u8005<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\uff08\u4f9d\u983c\u8005\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\uff09\u306e\u30d5\u30a9\u30fc\u30e0\u306b<\/span><strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u304c<strong>\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8<\/strong>\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u3001\u90e8\u7f72\u306e\u5024\u3092<strong>Null<\/strong>\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>\u8cc7\u7523 &gt; \u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u7d44\u7e54\u30e9\u30a4\u30bb\u30f3\u30b9 - <\/span><strong>\u306f\u3044\/\u3044\u3044\u3048<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u30d5\u30a9\u30fc\u30e0\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u4e00\u89a7\u307e\u305f\u306f\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u540d\u3067\u4e26\u3073\u66ff\u3048\u308b\u969b\u3001\u5229\u7528\u53ef\u80fd\u306a\u30b5\u30a4\u30c8\u3068\u3042\u308f\u305b\u3066\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u30b5\u30a4\u30c8\u3092\u53c2\u7167\u3059\u308b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\uff08\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\uff09<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e<\/span><strong>Null<\/strong>\u5024\u306f\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\uff08\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\uff09\u306b\u306f\u5909\u66f4\u3055\u308c\u307e\u305b\u3093\u3002\u300c\u672a\u5272\u308a\u5f53\u3066\u300d\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\"><strong>\u30a8\u30ea\u30a2<\/strong><\/p>\n<p>\u30a8\u30ea\u30a2\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30b5\u30a4\u30c8\u304c\u3042\u308b\u5834\u5408\u3001\u524a\u9664\u3059\u308b\u969b\u3001\u30a8\u30ea\u30a2\u306f<strong>\u8ffd\u52a0\u5229\u7528\u3067\u304d\u307e\u305b\u3093<\/strong>\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\"><strong>\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc<\/strong><\/p>\n<p>\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\u306e\u696d\u52d9\u6642\u9593\u304a\u3088\u3073\u4f11\u65e5\u304c\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\"><strong>\u901a\u77e5\u304a\u3088\u3073\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong><\/p>\n<p>\u30a8\u30ea\u30a2\u304a\u3088\u3073\u30b5\u30a4\u30c8\u30d9\u30fc\u30b9\u306e\u7d44\u7e54\u306e\u5f79\u5272\u306e\u901a\u77e5\u304a\u3088\u3073\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\u3068\u9023\u52d5\u3057\u3066\u4f5c\u52d5\u3057\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\"><strong>\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\/\u30ec\u30dd\u30fc\u30c8\/\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30b5\u30a4\u30c8\u57fa\u6e96<\/strong><\/p>\n<p>\u30b5\u30a4\u30c8\u540d\u3068\u57fa\u6e96\u306b\u5165\u529b\u3055\u308c\u305f\u6587\u5b57\u5217\u304c\u4e00\u81f4\u3059\u308b\u5834\u5408\u3001\u300c<strong>\u304c\uff5e\u3067\u59cb\u307e\u308b<\/strong>\u300d\u300c<strong>\u304c\uff5e\u3067\u7d42\u308f\u308b<\/strong>\u300d\u300c<strong>\u304c\uff5e\u3092\u542b\u3080<\/strong>\u300d\u300c<strong>\u304c\uff5e\u3092\u542b\u307e\u306a\u3044<\/strong>\u300d\u3068\u3044\u3063\u305f\u30b5\u30a4\u30c8\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u57fa\u6e96\u306b\u306f\u3001\u30d9\u30fc\u30b9\/\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3082\u3057\u304f\u306f\u3001\u30d9\u30fc\u30b9\/\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e2\u30b8\u30e5\u30fc\u30eb\uff1a<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u3001\u30ec\u30dd\u30fc\u30c8\u3001\u30bf\u30a4\u30d7\u304c\u300c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p><strong>\u30bf\u30a4\u30d7\u304c\u300c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u306e\u90e8\u7f72\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u57fa\u6e96<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u300c ${site_lookup_field}\u300d\u306e\u5024\u304cnull\u3082\u3057\u304f\u306f\u7a7a\u6b04\u306e\u5834\u5408\u3001\u300c${department_lookup_field}.site is ${site_lookup_field}\u300d\u306e\u3088\u3046\u306a\u52d5\u7684\u306a\u57fa\u6e96\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u3001\u30b5\u30a4\u30c8\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u90e8\u7f72\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u306f\u3001\u4f55\u306e\u5024\u3082\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><strong>null\u307e\u305f\u306f\u6240\u5c5e\u30b5\u30a4\u30c8\u306a\u3057\u306e\u57fa\u6e96\u306e\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u57fa\u6e96\u3067\u30b5\u30a4\u30c8\u304cnull\u5024\u306b\u306a\u3063\u3066\u3044\u308b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u3092\u66f4\u65b0\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/pitstop.manageengine.com\/portal\/en\/community\/topic\/pre-release-default-site-base-site-for-servicedesk-plus-cloud\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3064\u3044\u3066\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\u306e\u5024\u3067\u30d5\u30a9\u30fc\u30e0\u3092\u4fdd\u5b58\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u300c\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u307e\u305f\u306f\u300c\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30b5\u30a4\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u304c\u5fc5\u9808\u306e\u5834\u5408\u3001\u300c\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u307e\u305f\u306f\u300c\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30b5\u30a4\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u3067<\/span><strong>\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\uff08\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\uff09<\/strong>\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4fdd\u5b58\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/pitstop.manageengine.com\/portal\/en\/community\/topic\/pre-release-default-site-base-site-for-servicedesk-plus-cloud\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u95a2\u6570<\/strong><\/p>\n<p>\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3067\u30b5\u30a4\u30c8\u5024\u306e\u5224\u5b9a\/\u6761\u4ef6\u5206\u5c90\u3068\u3057\u3066Null\u3092\u57fa\u6e96\u306b\u4f7f\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30d9\u30fc\u30b9\u30b5\u30a4\u30c8\uff08\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\uff09\u306b\u5909\u66f4\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/pitstop.manageengine.com\/portal\/en\/community\/topic\/pre-release-default-site-base-site-for-servicedesk-plus-cloud\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000062225525\" data-doc-type=\"writer\">\u9664\u5916\/\u4f8b\u5916\u3068\u3057\u3066\u300c\u6240\u5c5e\u30b5\u30a4\u30c8\u306a\u3057\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u6240\u5c5e\u30b5\u30a4\u30c8\u306a\u3057\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066<\/span>\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u300d\u304a\u3088\u3073\u300c\u30c7\u30fc\u30bf\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u300d\u6a5f\u80fd\u304c\u5b9f\u884c\u3055\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e7412\u670816\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">Zoho Survey\u306e\u30b3\u30e1\u30f3\u30c8\uff08\u8907\u6570\u884c\u306e\u8cea\u554f\uff09\u306e\u6700\u5927<\/span>\u6587\u5b57\u6570\u304c5,000\u6587\u5b57\u306b\u5897\u3048\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">Zoho Survey\u306e\u30b3\u30e1\u30f3\u30c8\u3067\u4e00\u90e8\u306e\u7279\u6b8a\u6587\u5b57\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e7412\u67085\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000059178174\">\u3042\u3089\u304b\u3058\u3081<\/span>\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u307e\u305f\u306f\u30ab\u30b9\u30bf\u30e0\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u3092\u9ad8\u5ea6\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\uff08\u30d1\u30cd\u30eb\u3001\u30dc\u30bf\u30f3\u3001\u30ea\u30b9\u30c8\u3001\u30b9\u30cb\u30da\u30c3\u30c8\u306a\u3069\uff09\u3067\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001[<strong>\u9ad8\u5ea6<\/strong>] \u30ab\u30fc\u30c9\u306e [<strong>\u8a2d\u5b9a<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p style=\"padding-left: 40px\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advanced-customizations-for-requester-portal.png\" alt=\"Advanced Customizations for Requester Portal\" \/><\/p>\n<p style=\"padding-left: 40px\"><strong>\u6ce8<\/strong>\uff1a\u4ee5\u524d\u5229\u7528\u53ef\u80fd\u3060\u3063\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u57fa\u672c\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u3057\u3066\u6271\u308f\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] \u3078\u79fb\u52d5\u3057\u3066\u3001[<strong>\u57fa\u672c<\/strong>] \u30ab\u30fc\u30c9\u306e [<strong>\u8a2d\u5b9a<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u9023\u643a<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>ADManager Plus\u9023\u643a\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">ADManager Plus\u9023\u643a\u304c\u30d0\u30fc\u30b8\u30e7\u30f31.4\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3055\u308c\u3001\u30d7\u30ed\u30fc\u30d6\u306e\u9577\u3055\u5236\u9650\u306e\u51e6\u7406\u304c\u6539\u5584\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e7411\u670829\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff0811\u670814\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u62e1\u5f35\u6a5f\u80fd<\/strong><\/p>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u3053\u3068\u306e\u3067\u304d\u308b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u5909\u66f4\u3067\u3059\u3050\u306b\u4f7f\u7528\u53ef\u80fd\u306a\u62e1\u5f35\u6a5f\u80fd\u3092\u30e6\u30fc\u30b6\u30fc\u304c\u4e00\u304b\u3089\u69cb\u7bc9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u62e1\u5f35\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3078\u306e\u63a5\u7d9a\u3001\u7d44\u7e54\u56fa\u6709\u306e\u696d\u52d9\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306e\u89e3\u6c7a\u306a\u3069\u306eServiceDesk Plus Cloud\u306e\u6a5f\u80fd\u3092<\/span>\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u62e1\u5f35\u6a5f\u80fd\u306f\u3001\u62e1\u5f35\u6a5f\u80fd\u30d3\u30eb\u30c0\u30fc\u3068\u547c\u3070\u308c\u308b\u30ed\u30fc\u30b3\u30fc\u30c9\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3057\u3066\u958b\u767a\u304a\u3088\u3073\u30c7\u30d7\u30ed\u30a4\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u62e1\u5f35\u6a5f\u80fd\u30d3\u30eb\u30c0\u30fc\u306f\u3001\u8a2d\u5b9a\u3057\u3066\u304b\u3089\u62e1\u5f35\u6a5f\u80fd\u306b\u30d1\u30c3\u30b1\u30fc\u30b8\u5316\u3067\u304d\u308bServiceDesk Plus Cloud \u306e\u5404\u7a2e\u8a2d\u5b9a\u9805\u76ee\u3092<\/span>\u8e0f\u8972\u3057\u3066\u3044\u307e\u3059\u3002\u7d44\u7e54\u7ba1\u7406\u8005\u306fESM\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u9023\u643a\u3057\u3066\u3001\u62e1\u5f35\u6a5f\u80fd\u30d3\u30eb\u30c0\u30fc\u3067\u62e1\u5f35\u6a5f\u80fd\u3092\u958b\u767a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/esm-users-extension-builder.png\" alt=\"Extension Builder\" \/><\/p>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306e\u8a2d\u5b9a\u306b\u52a0\u3048\u3066\u3001\u62e1\u5f35\u6a5f\u80fd\u5411\u3051\u306e2\u3064\u306e\u4e00\u610f\u306a\u5c5e\u6027\u300c\u62e1\u5f35\u6a5f\u80fd\u5909\u6570\u300d\u304a\u3088\u3073\u300c\u62e1\u5f35\u6a5f\u80fd\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u304cSigma\u3068\u9023\u643a\u3055\u308c\u3001\u62e1\u5f35\u6a5f\u80fd\u306e\u5229\u4fbf\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002\u62e1\u5f35\u6a5f\u80fd\u306fSigma\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u306b\u4f5c\u6210\u3055\u308c\u3001\u540c\u3058\u7d44\u7e54\u306e\u62e1\u5f35\u6a5f\u80fd\u30d3\u30eb\u30c0\u30fc\u306b\u540c\u671f\u3055\u308c\u307e\u3059\u3002\u62e1\u5f35\u6a5f\u80fd\u3092\u958b\u767a<\/span>\u3057\u305f\u5f8c\u3001SDAdmin\u306f\u62e1\u5f35\u6a5f\u80fd\u3092\u793e\u5185\u3067\u975e\u516c\u5f0f\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u307e\u3059\u3002\u7d44\u7e54\u7ba1\u7406\u8005\u306fSigma\u9023\u643a\u3092\u4f7f\u7528\u3057\u3066\u3001ManageEngine\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30d7\u30ec\u30a4\u30b9\u306b\u62e1\u5f35\u6a5f\u80fd\u3092\u516c\u958b\u3057\u3001\u5916\u90e8\u7d44\u7e54\u304c\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/search-extension.png\" alt=\"Search Extension\" \/><\/p>\n<h5><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u8cc7\u7523\u306e\u81ea\u52d5\u5272\u5f53\u3066<\/strong><\/p>\n<p><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">\u30b9\u30ad\u30e3\u30f3\u306e\u969b\u306b\u53d6\u5f97\u3057\u305f\u6700\u65b0\u30ed\u30b0\u30a4\u30f3\u60c5\u5831\u3092\u3082\u3068\u306b\u3001\u8cc7\u7523\u306b\u5bfe\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u3092\u81ea\u52d5\u3067\u5272\u5f53\u3066\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u81ea\u52d5\u5272\u5f53\u3066\u3092\u884c\u3046\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u8cc7\u7523\u306e\u81ea\u52d5\u5272\u5f53\u3066<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/auto-assign.png\" alt=\"Auto-assign user for assets\" \/><\/p>\n<p><strong>\u9023\u643a<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>Microsoft Intune\u9023\u643a<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000059178174\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u3068Microsoft Intune\u3092\u9023\u643a\u3057\u3066\u3001Microsoft Intune\u306e\u8cc7\u7523\u306e\u78ba\u8a8d\u304a\u3088\u3073\u7ba1\u7406\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u9023\u643a\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3<\/strong>] &gt; [<strong>\u9023\u643a<\/strong>] &gt; [<strong>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a<\/strong>] \u3078\u79fb\u52d5\u3057\u3066\u3001Microsoft Intune\u3092\u6709\u52b9\u5316\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/microsoft-intune-integration\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p style=\"padding-left: 40px\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/microsoft-intune-integration.png\" alt=\"Microsoft Intune Integration\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e7411\u670818\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u4e00\u90e8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u540d\u524d\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u30ec\u30dd\u30fc\u30c8\u3067\u7570\u306a\u3063\u3066\u3044\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u56de\u7b54\u304c\u5fc5\u9808\u306e\u5834\u5408\u3001\u8868\u793a\u8a00\u8a9e\u304c\u82f1\u8a9e\u4ee5\u5916\u3067\u3042\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8b66\u544a\u304c\u82f1\u8a9e\u3067<\/span>\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3067\u56de\u7b54\u304c\u5fc5\u9808\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u79fb\u884c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4f5c\u6210\u3055\u308c\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b<\/span>\u5272\u5f53\u3066\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u306e<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u30ab\u30e9\u30e0\u306b\u300c\u672a\u5272\u5f53\u3066\u300d\u3067\u306f\u306a\u304f\u300c\u672a\u8a8d\u8a3c\u300d\u3068\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u6761\u4ef6\u306e\u57fa\u6e96\u3068\u3057\u3066\u3001<\/span>On Hold\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u30d5\u30a3\u30fc\u30eb\u30c9\u300c<strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u5909\u66f4<\/strong>\u300d\u304a\u3088\u3073\u300c<strong>\u4e88\u5b9a\u6642\u523b<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><strong>\u4eca\u5f8c7\u65e5\u9593<\/strong>\u3084<strong>\u4eca\u5f8c30\u65e5\u9593<\/strong>\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001SDAdmin\u306f\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u6642\u9593\u30d9\u30fc\u30b9\u306e\u6761\u4ef6\u3092\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u7d42\u4e86\u4e88\u5b9a\u6642\u9593\u3092\u7de8\u96c6\u3057\u305f\u5834\u5408\u30011\u56de\u9650\u308a\u306e\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u304c\u671f\u9650\u5207\u308c\u306b\u306a\u3089\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>\u3067<strong>\u4fdd\u7559\u4e2d\u306e\u627f\u8a8d\/\u627f\u8a8d\u304c\u51e6\u7406\u3055\u308c\u305f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u7de8\u96c6\u3055\u308c\u305f\u3068\u304d\u306b\u5909\u66f4\u5f79\u5272\u306b\u901a\u77e5<\/strong>\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u4e14\u3064\u627f\u8a8d\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u7de8\u96c6\u3055\u308c\u305f\u5834\u5408\u3001\u9001\u4fe1\u3055\u308c\u308b\u901a\u77e5\u306b\u4e0d\u9069\u5207\u306a\u30c7\u30fc\u30bf\u304c\u542b\u307e\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u4f5c\u696d\u30ed\u30b0\u30bf\u30a4\u30de\u30fc\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u696d\u30ed\u30b0\u3092\u65b0\u898f\u8ffd\u52a0\u3057\u305f\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30bf\u30b9\u30af\u306e\u4f5c\u696d\u30ed\u30b0\u306e\u4e00\u89a7\u304c\u81ea\u52d5\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u30bf\u30d6\u3067\u3001\u30ea\u30f3\u30af\u3055\u308c\u305f\u3059\u3079\u3066\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u304c\u300c\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u300d\u3068\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">CSV\u30d5\u30a1\u30a4\u30eb\u304b\u3089\u8cc7\u7523\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u969b\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u5185\u306e\u3059\u3079\u3066\u306e\u8cc7\u7523\u304c\u8cc7\u7523\u30e9\u30a4\u30bb\u30f3\u30b9\u3068\u3057\u3066\u30ab\u30a6\u30f3\u30c8\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000058187973\">\u8cc7\u7523\u306e\u8ffd\u52a0\/\u7de8\u96c6\u6642\u306b\u8cfc\u5165\u30b3\u30b9\u30c8\u3092\u5165\u529b\u3057\u305f\u5834\u5408\u3001\u53d6\u5f97\u65e5\u304c\u8cfc\u5165\u30b3\u30b9\u30c8\u306e\u767a\u884c\u65e5\u3068\u3057\u3066\u5165\u529b\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">Endpoint Central\u304b\u3089\u540c\u671f\u3057\u305f\u5f8c\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u540d\u524d\u3067\u30d5\u30a9\u30f3\u30c8\u30b5\u30a4\u30ba\u304c\u4e00\u81f4\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u8cc7\u7523\u306b\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u95a2\u9023\u4ed8\u3051\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u8cc7\u7523\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u3084\u3001<\/span>\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">XLSX\u30d5\u30a1\u30a4\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3001\u540d\u524d\u304c\u8907\u6570\u5f62\u306b\u306a\u3063\u3066\u3044\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u969b\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u91cd\u8907\u3057\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\"><strong>\u79c1\u306e\u4fdd\u7559\u4e2d<\/strong>\u306e\u901a\u77e5<\/span>\u30da\u30a4\u30f3\u3067\u3001\u30af\u30ed\u30fc\u30ba\u6e08\u307f\u306e\u8cfc\u8cb7\u6ce8\u6587\u3078\u306e\u627f\u8a8d\u304c\u4e00\u89a7\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000058187973\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u5834\u5408\u3001<\/span><strong>\u540d\uff08\u30d5\u30a1\u30fc\u30b9\u30c8\u30cd\u30fc\u30e0\uff09\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u304c\u60f3\u5b9a\u901a\u308a\u306b\u6a5f\u80fd\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e7411\u670811\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000057764725\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000057764725\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057764725\" data-doc-type=\"writer\">\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3067\u30ea\u30af\u30a8\u30b9\u30c8ID\u3092\u4f7f\u7528\u3057\u3066\u30a2\u30fc\u30ab\u30a4\u30d6\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u691c\u7d22\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000057764725\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057764725\" data-doc-type=\"writer\">\u5024\u304c\u9577\u3044\u5834\u5408\u3001\u30ab\u30e9\u30e0\u306e\u5024\u304c\u7e70\u308a\u8fd4\u3055\u308c\u3066\u6b21\u306e\u884c\u306b<\/span>\u91cd\u306a\u3063\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e7411\u67083\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>\u30bf\u30a4\u30de\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u5909\u66f4\u306b\u5bfe\u3057\u3066\u81ea\u52d5\u5316\u3055\u308c\u305f\u6642\u9593\u6307\u5b9a\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30bf\u30a4\u30de\u30fc\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u3067\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u73fe\u5728\u3001\u30bf\u30a4\u30de\u30fc\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u8a2d\u5b9a\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/timerfunction1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3996\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/timerfunction1.png\" alt=\"\" width=\"625\" height=\"210\" \/><\/a><\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u30bf\u30a4\u30de\u30fc\u306f\u52d5\u7684\u3067\u518d\u5229\u7528\u53ef\u80fd\u306a\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3067\u3059\u3002\u69d8\u3005\u306a\u696d\u52d9\u4e0a\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5fdc\u3058\u3066\u3001\u8907\u6570\u306e\u30c8\u30ea\u30ac\u30fc\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/timer-request.png\" alt=\"workflows triggers\" \/><\/p>\n<p><strong>\u30c8\u30ea\u30ac\u30fc\u3067\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30bf\u30a4\u30de\u30fc\uff1a<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/timer-associated-triggers.png\" alt=\"Timer associated in triggers\" \/><\/p>\n<p><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30bf\u30a4\u30de\u30fc\uff1a<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/timer-associated-workflows.png\" alt=\"Timer associated in workflows\" \/><\/p>\n<p>\u30bf\u30a4\u30de\u30fc\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/custom-actions-timers\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30a2\u30ca\u30a6\u30f3\u30b9\u30d0\u30ca\u30fc<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u30d0\u30ca\u30fc\u3068\u3057\u3066\u8868\u793a\u3067\u304d\u308b\u9805\u76ee\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u8ffd\u52a0\u307e\u305f\u306f\u7de8\u96c6\u3059\u308b\u969b\u306b\u3053\u306e\u9805\u76ee\u3092\u6709\u52b9\u5316\u3067\u304d\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/announcements\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-announcement.png\" alt=\"Announcement Banner\" \/><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30a2\u30ca\u30a6\u30f3\u30b9\u30d0\u30ca\u30fc\u306f\u753b\u9762\u4e0a\u90e8\u306b<\/span>\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/announcement-banner.png\" alt=\"Announcement Banner\" \/><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u304a\u597d\u307f\u306e\u80cc\u666f\u8272\u3001\u30d5\u30a9\u30f3\u30c8\u306e\u8272\u3001\u6587\u5b57\u306e\u914d\u7f6e\u3001\u30a2\u30ca\u30a6\u30f3\u30b9\u30a2\u30a4\u30b3\u30f3\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30d0\u30ca\u30fc\u306e\u5f62\u5f0f\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/announcement-style.png\" alt=\"Announcement Banner style\" \/><\/span><\/li>\n<\/ul>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u4f5c\u6210<\/strong><\/p>\n<ul>\n<li>\u7ba1\u7406\u8005\uff08SDAdmin\u3001SDSiteAdmin\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8868\u793a\u6a29\u9650\u3092\u3082\u3064AnnouncementConfig\uff09\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f5c\u6210\u3059\u308b\u306b\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u753b\u9762\u3092\u958b\u304d\u3001[<strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; [<strong>\u30a2\u30ca\u30a6\u30f3\u30b9\u306e\u4f5c\u6210<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u3053\u306e\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u4f7f\u7528\u3057\u3066\u3001\u983b\u7e41\u306b\u767a\u751f\u3059\u308b\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306b\u3064\u3044\u3066\u30e6\u30fc\u30b6\u30fc\u3078\u6ce8\u610f\u559a\u8d77\u3057\u305f\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8aac\u660e\u3084\u56de\u7b54\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30a2\u30ca\u30a6\u30f3\u30b9\u306f\u7279\u5b9a\u306e\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u307e\u305f\u306f\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5171\u6709\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/make-announcement.png\" alt=\"Make Announcements\" \/><\/span><\/li>\n<\/ul>\n<p><strong>\u5909\u66f4<\/strong><\/p>\n<p><strong>\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u304c\u5f37\u5316\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u6539\u5584\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30ce\u30fc\u30c9\u304c\u4ee5\u4e0b\u306e\u30ab\u30c6\u30b4\u30ea\u3067<\/span>\u5206\u985e\u3055\u308c\u307e\u3057\u305f\u3002<br class=\"zw-br\" \/>\u30b9\u30c6\u30fc\u30b8\u30ce\u30fc\u30c9\u3001\u6761\u4ef6\u30ce\u30fc\u30c9\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u30ce\u30fc\u30c9\u3001\u5206\u5c90\u30ce\u30fc\u30c9<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u30ab\u30c6\u30b4\u30ea<\/span>\u3054\u3068\u306e\u4ee5\u4e0b\u306e\u30ce\u30fc\u30c9\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/changeworkflownode.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4000\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/changeworkflownode.png\" alt=\"\" width=\"805\" height=\"673\" \/><\/a><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u65e2\u5b58\u30ce\u30fc\u30c9\u306b\u306f\u4ee5\u4e0b\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><strong>\u30b9\u30c6\u30fc\u30b8<\/strong> - \u30b9\u30c6\u30fc\u30b8\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001SDAdmin\u306f\u5909\u66f4\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>IF<\/strong> - \u30d6\u30fc\u30ea\u30a2\u30f3\u578b\u3067\u8fd4\u3059\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092IF\u30ce\u30fc\u30c9\u306e\u6761\u4ef6\u3068\u3057\u3066\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30b9\u30a4\u30c3\u30c1<\/strong> - \u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u9805\u76ee\u306e\u3044\u305a\u308c\u306b\u3082\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u304c\u4e00\u81f4\u3057\u306a\u3044\u5834\u5408\u3001\u30b9\u30a4\u30c3\u30c1\u30ce\u30fc\u30c9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7d4c\u8def\u3068\u3057\u3066\u30c7\u30d5\u30a9\u30eb\u30c8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0<\/strong> - \u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u306e\u66f4\u65b0\u6642\u306b\u30a8\u30e9\u30fc\u304c\u8fd4\u3055\u308c\u305f\u5834\u5408\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u306b\u5bfe\u3057\u3066\u4ee3\u66ff\u7d4c\u8def\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">IF\u304a\u3088\u3073\u4e2d\u65ad\u30ce\u30fc\u30c9\u306e\u57fa\u6e96\u3068\u3057\u3066\u3001\u5909\u66f4\u306e\u5f79\u5272\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30ce\u30fc\u30c9\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3001\u30ce\u30fc\u30c9\u306e\u30dd\u30fc\u30c8\u306e\u4f4d\u7f6e\u3092\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-duplicated.png\" alt=\"workflow duplicated\" \/><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d8\u30c3\u30c0\u30fc\u306e\u9078\u629e\u30c4\u30fc\u30eb<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-202420.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4006\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-202420.png\" alt=\"\" width=\"39\" height=\"36\" \/><\/a>\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u306e\u8907\u6570\u306e\u30ce\u30fc\u30c9\u3092\u9078\u629e\u304a\u3088\u3073\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4\uff1a<\/strong><\/p>\n<ul>\n<li>\u300c\u6761\u4ef6\u30ce\u30fc\u30c9\u300d\u306f\u300cIF\u30ce\u30fc\u30c9\u300d\u3068\u3044\u3046\u540d\u524d\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-workflow-editor.png\" alt=\"change workflow editor\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u5f37\u5316\u3055\u308c\u305f\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/change-workflows-customization\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u60c5\u5831\u753b\u9762\u304b\u3089\u30a2\u30af\u30bb\u30b9\u304c\u53ef\u80fd\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u304c\u4ee5\u4e0b\u901a\u308a\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u30ce\u30fc\u30c9\u304a\u3088\u3073\u30b3\u30cd\u30af\u30bf\u304c\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30ce\u30fc\u30c9\/\u30b3\u30cd\u30af\u30bf<\/span>\u306e\u4f4d\u7f6e\u3092\u5909\u66f4\u3067\u304d\u307e\u3059\u3002\u306a\u304a\u3001\u4f4d\u7f6e\u3092\u5909\u66f4\u3057\u305f\u30d3\u30e5\u30fc\u306f\u4ed6\u306e\u5834\u6240\u306b\u306f\u53cd\u6620\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30bf\u30fc\u30b2\u30c3\u30c8\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201725.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4002\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201725.png\" alt=\"\" width=\"40\" height=\"40\" \/><\/a><\/span>\u306b\u3088\u308a\u3001\u5b9f\u884c\u306e\u73fe\u30ce\u30fc\u30c9\u3078\u901f\u3084\u304b\u306b\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u5b9f\u884c\u3055\u308c\u3066\u3044\u308b\u73fe\u30b9\u30c6\u30fc\u30b8\/\u30ce\u30fc\u30c9\/\u30b3\u30cd\u30af\u30bf<\/span>\u304c\u5f37\u8abf\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-highlighted.png\" alt=\"workflow change request highlighted\" \/><\/li>\n<li>\u73fe\u30b9\u30c6\u30fc\u30b8\u306e<strong>\u7de8\u96c6<\/strong>\u6a29\u9650\u3092\u3082\u3064Change Manager\u304a\u3088\u3073\u5909\u66f4\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30ce\u30fc\u30c9\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066<strong>\u60c5\u5831<\/strong>\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201958.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4004\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201958.png\" alt=\"\" width=\"43\" height=\"34\" \/><\/a>\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30ce\u30fc\u30c9\u306e\u8a2d\u5b9a\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-stage-details.png\" alt=\"Workflow stage details\" \/><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u4e00\u89a7\u753b\u9762\u306e<\/span><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong>\u30a2\u30a4\u30b3\u30f3\u307e\u305f\u306f\u5909\u66f4\u306e\u60c5\u5831\u753b\u9762\u306e<strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong>\u30dc\u30bf\u30f3\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u308b\u3068\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u3064\u3044\u3066\u306e\u8ffd\u52a0\u60c5\u5831\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b9f\u884c\u4e2d\u306e\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8 \/ \u6700\u5f8c\u306b\u5b9f\u884c\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6700\u5f8c\u306b\u5b9f\u884c\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8\u306e\u7d42\u4e86\u6642\u9593<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6b21\u56de\u79fb\u884c\u307e\u3067\u306e\u5f85\u3061\u6642\u9593<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/waiting-time.png\" alt=\"Waiting time for the next transition\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u4ee5\u4e0b\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6761\u4ef6\u5f85\u3061<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30bf\u30b9\u30af\u5b8c\u4e86\u5f85\u3061<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5206\u5c90\u5b8c\u4e86\u5f85\u3061<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30bf\u30a4\u30de\u30fc\u5b8c\u4e86\u5f85\u3061<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30b9\u30a4\u30c3\u30c1\u5f85\u3061<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u9055\u53cd<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5b58\u5728\u3057\u306a\u3044\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u79fb\u52d5\u3057\u305f\u5834\u5408\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u66f4\u65b0\u3055\u308c\u3066\u300c<\/span><strong>\u9055\u53cd<\/strong>\u300d\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-violated.png\" alt=\"Violated\" \/><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30e6\u30fc\u30b6\u30fc\u304c\u30b3\u30cd\u30af\u30bf\u5185\u306e\u5b8c\u4e86\u3057\u305f\u7d4c\u8def\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u308b\u3068\u3001\u5404\u30ce\u30fc\u30c9\u3067\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8cbb\u3084\u3055\u308c\u305f\u6642\u9593\u3068\u3001\u6b21\u306e\u79fb\u884c\u5f85\u3061\u3067\u8cbb\u3084\u3055\u308c\u305f\u6642\u9593\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/next-transaction.png\" alt=\"next-transaction\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u306e\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u3067\u306f\u4ee5\u4e0b\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u884c\u308f\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b9f\u884c\u30ed\u30b0\u306e\u30ce\u30fc\u30c9\u540d\u304c<\/span>\u5f37\u5316\u3055\u308c\u3001\u53ef\u8aad\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u3067\u306f\u3001\u4eee\u60f3\u306e\u5b9f\u884c\u884c\u3084\u7834\u68c4\u3055\u308c\u305f\u5b9f\u884c\u884c\u306f\u5225\u306e\u5f62\u5f0f\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5404\u30ce\u30fc\u30c9\u3067\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8cbb\u3084\u3057\u305f\u6642\u9593\u304c\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u306b<\/span>\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b9f\u884c\u5931\u6557\u306f\u8d64\u8272\u3067\u5f37\u8abf\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u60c5\u5831\u753b\u9762\u306b\u304a\u3044\u3066\u3001\u73fe\u5728\u5b9f\u884c\u5f85\u3061\u306e\u627f\u8a8d\u304a\u3088\u3073\u30bf\u30b9\u30af\u304c\u5404\u4e00\u89a7\u8868\u793a\u753b\u9762\u3067\u3001\u30bf\u30b0\u3067\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<\/span><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-pending-approval.png\" alt=\"workflow pending approval\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u4f7f\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/change-workflow-execution\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><strong>\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3092\u4f7f\u7528\u3057\u3066\u5909\u66f4\u306e\u5f79\u5272\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4\uff1a<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ab\u30c6\u30b4\u30ea\/\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u5fc5\u9808\u3067\u306f\u306a\u304f\u306a\u308a\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3092\u4f7f\u7528\u3057\u3066\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3084\u9805\u76ee\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u306e\u5024\u304c\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u65e2\u5b58\u30ab\u30c6\u30b4\u30ea\u3084\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3068\u4e00\u81f4\u3057\u306a\u3044\u5834\u5408\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u306f\u5b9f\u884c\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u5909\u66f4\u30c8\u30ea\u30ac\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u5f79\u5272\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5909\u66f4\u30c8\u30ea\u30ac\u30fc\u306e\u57fa\u6e96\u3068\u3057\u3066\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong><\/p>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u3068\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u30c8\u30ea\u30ac\u30fc\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002SDAdmin\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30c8\u30ea\u30ac\u30fc<\/strong>] \u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u4f7f\u7528\u3057\u3066\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u7279\u5b9a\u306e\u6761\u4ef6\u306b\u4e00\u81f4\u3057\u305f\u5834\u5408\u306b\u81ea\u52d5\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u4f5c\u6210\/\u7de8\u96c6\/\u524a\u9664\u6642\u306b\u9069\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/triggers-for-projects\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089\u306e\u30a2\u30c9\u30df\u30f3\u30ac\u30a4\u30c9<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-trigger-project.png\" alt=\"Project triggers\" \/><\/p>\n<p>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u7ba1\u7406\u8005\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u304b\u3089\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u4ee5\u4e0b\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u901a\u77e5<\/strong> - \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30e1\u30fc\u30eb\/SMS\u901a\u77e5\u3092\u9001\u4fe1\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-notification.png\" alt=\"Notifications\" \/><\/li>\n<li><strong>\u30bf\u30b9\u30af<\/strong> - \u4e88\u3081\u5b9a\u7fa9\u3057\u3066\u304a\u3044\u305f\u5024\u3067\u30bf\u30b9\u30af\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-task.png\" alt=\"predefined values\" \/><\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30e0\u95a2\u6570<\/strong> - \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-functions-execute.png\" alt=\"Custom functions\" \/><\/li>\n<li><strong>Webhook<\/strong> - \u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u30b3\u30fc\u30eb\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/webhooks-workflow.png\" alt=\"Webhooks\" \/><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" style=\"padding-left: 40px\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/custom_actions\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30bf\u30a4\u30d7<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30bf\u30a4\u30d7\u3068\u3057\u3066\u300c\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u300d\u300c\u30e9\u30b8\u30aa\u30dc\u30bf\u30f3\u300d\u300c\u901a\u8ca8\u300d\u300c\u5c0f\u6570\u70b9\u300d\u300c\uff05\u300d\u300c\u81ea\u52d5\u767a\u756a\u300d\u300c\u30c7\u30b7\u30b8\u30e7\u30f3\u30dc\u30c3\u30af\u30b9\u300d\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/additional-field-types.png\" alt=\"Additional Field Types\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u304c\u5f37\u5316\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30ce\u30fc\u30c9\u304c\u4ee5\u4e0b\u306e\u30ab\u30c6\u30b4\u30ea\u3067\u5206\u985e\u3055\u308c\u307e\u3057\u305f\u3002<\/span><br class=\"zw-br\" \/>\u30b9\u30c6\u30fc\u30b8\u3001\u6761\u4ef6\u3001\u30a2\u30af\u30b7\u30e7\u30f3<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u65e2\u5b58\u30ce\u30fc\u30c9\u306b\u5bfe\u3057\u3066\u306f\u4ee5\u4e0b\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30b9\u30c6\u30fc\u30b8<\/strong> - \u30b9\u30c6\u30fc\u30b8\u30ce\u30fc\u30c9\u306e\u8a2d\u5b9a\u6642\u306b\u3001SDAdmin\u306f\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30b9\u30a4\u30c3\u30c1<\/strong> - \u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u9805\u76ee\u306e\u3044\u305a\u308c\u306b\u3082\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u304c\u4e00\u81f4\u3057\u306a\u3044\u5834\u5408\u3001\u30b9\u30a4\u30c3\u30c1\u30ce\u30fc\u30c9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7d4c\u8def\u3068\u3057\u3066\u30c7\u30d5\u30a9\u30eb\u30c8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/release-workflow-editor.png\" alt=\"release workflow editor\" \/><\/li>\n<\/ul>\n<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u8ffd\u52a0\u3057\u305f\u30ce\u30fc\u30c9\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3001\u30ce\u30fc\u30c9\u306e\u30dd\u30fc\u30c8\u306e\u4f4d\u7f6e\u3092\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-duplicated.png\" alt=\"workflow duplicated\" \/><\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d8\u30c3\u30c0\u30fc\u306e\u9078\u629e\u30c4\u30fc\u30eb<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-202420.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4006\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-202420.png\" alt=\"\" width=\"39\" height=\"36\" \/><\/a>\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u306e\u8907\u6570\u306e\u30ce\u30fc\u30c9\u3092\u9078\u629e\/\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4\uff1a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6761\u4ef6\u30ce\u30fc\u30c9\u306f\u300c<\/span><strong>IF<\/strong>\u30ce\u30fc\u30c9\u300d\u3068\u3044\u3046\u540d\u524d\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5f37\u5316\u3055\u308c\u305f\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/release-workflow-editor\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u60c5\u5831\u753b\u9762\u304b\u3089\u30a2\u30af\u30bb\u30b9\u304c\u53ef\u80fd\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u304c\u4ee5\u4e0b\u901a\u308a\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u30ce\u30fc\u30c9\u304a\u3088\u3073\u30ea\u30f3\u30af\u304c\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30ea\u30fc\u30b9\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30ce\u30fc\u30c9\u306e\u4f4d\u7f6e\u3092\u5909\u66f4\u3067\u304d\u307e\u3059\u3002\u306a\u304a\u3001\u4f4d\u7f6e\u3092\u5909\u66f4\u3057\u305f\u30d3\u30e5\u30fc\u306f\u4ed6\u306e\u5834\u6240\u306b\u306f\u53cd\u6620\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u30bf\u30fc\u30b2\u30c3\u30c8<\/strong>\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201725.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4002\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2022\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2022-11-11-201725.png\" alt=\"\" width=\"40\" height=\"40\" \/><\/a>\u3092\u4f7f\u7528\u3057\u3066\u3001\u5b9f\u884c\u306e\u73fe\u30ce\u30fc\u30c9\u3078\u901f\u3084\u304b\u306b\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u3067\u5b9f\u884c\u4e2d\u306e\u73fe\u30b9\u30c6\u30fc\u30b8\u3001\u30ce\u30fc\u30c9\u3001\u30b3\u30cd\u30af\u30bf\u304c\u5f37\u8abf\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-execution.png\" alt=\"workflow current stage\" \/><\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u4ee5\u4e0b\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u6761\u4ef6\u5f85\u3061<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30b9\u30a4\u30c3\u30c1\u5f85\u3061<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u9055\u53cd<\/span><\/li>\n<\/ul>\n<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5b58\u5728\u3057\u306a\u3044\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u79fb\u52d5\u3057\u305f\u5834\u5408\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u66f4\u65b0\u3055\u308c\u3066\u300c<\/span><strong>\u9055\u53cd<\/strong>\u300d\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/major-release-violated.png\" alt=\"Violated\" \/><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30e6\u30fc\u30b6\u30fc\u304c\u30b3\u30cd\u30af\u30bf\u5185\u306e\u5b8c\u4e86\u3057\u305f\u7d4c\u8def\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u308b\u3068\u3001\u5404\u30ce\u30fc\u30c9\u3067\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8cbb\u3084\u3055\u308c\u305f\u6642\u9593\u3068\u3001\u6b21\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u5f85\u3061\u3067\u8cbb\u3084\u3055\u308c\u305f\u6642\u9593\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/if-else-condition.png\" alt=\"next transition\" \/><\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u306e\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u3067\u306f\u4ee5\u4e0b\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u884c\u308f\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b9f\u884c\u30ed\u30b0\u306e\u30ce\u30fc\u30c9\u540d\u304c<\/span>\u5f37\u5316\u3055\u308c\u3001\u53ef\u8aad\u6027\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u3067\u306f\u3001\u4eee\u60f3\u306e\u5b9f\u884c\u884c\u3084\u7834\u68c4\u3055\u308c\u305f\u5b9f\u884c\u884c\u306f\u5225\u306e\u5f62\u5f0f\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5404\u30ce\u30fc\u30c9\u3067\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8cbb\u3084\u3057\u305f\u6642\u9593\u304c\u30ed\u30b0\u30d3\u30e5\u30fc\u30a2\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b9f\u884c\u5931\u6557\u306f\u8d64\u8272\u3067\u5f37\u8abf\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u56f3\u306e\u4f7f\u3044\u65b9\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/release-workflow-execution\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4e8b\u524d\u9078\u629e<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u65b0\u898f\u30ea\u30ea\u30fc\u30b9\u30d5\u30a9\u30fc\u30e0\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u3001\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4e8b\u524d\u306b\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><strong>\u65b0\u898f\u30ea\u30ea\u30fc\u30b9<\/strong>\u30dc\u30bf\u30f3\u306e\u6a2a\u306b\u3042\u308b\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u65b0\u898f\u30ea\u30ea\u30fc\u30b9\u30d5\u30a9\u30fc\u30e0\u306b\u306f\u3001\u9078\u629e\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u4e8b\u524d\u5165\u529b\u3055\u308c\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-select-release-templates.png\" alt=\"Pre-select Release Templates\" \/><\/p>\n<p><strong>\u30bf\u30b9\u30af\u304a\u3088\u3073\u30a2\u30e9\u30fc\u30c8\u306e\u81ea\u52d5\u30ad\u30e3\u30f3\u30bb\u30eb<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u3068\u3001\u4fdd\u7559\u4e2d\u306e\u95a2\u9023\u30bf\u30b9\u30af\u304c\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u304c\u30af\u30ed\u30fc\u30ba\/\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u308b\u3068\u3001<\/span>\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u3059\u308b\u30a2\u30e9\u30fc\u30c8\u304c\u81ea\u52d5\u7684\u306b\u5b8c\u4e86\u6271\u3044\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u4e00\u62ec\u30af\u30ed\u30fc\u30ba<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u3092<\/span>\u4e00\u89a7\u753b\u9762\u304b\u3089\u4e00\u62ec\u3067\u30af\u30ed\u30fc\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a72\u5f53\u306e\u30ea\u30ea\u30fc\u30b9\u3092\u9078\u629e\u3057\u3066<strong>\u30af\u30ed\u30fc\u30ba<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>[\uff05] &gt; [<strong>\u30af\u30ed\u30fc\u30ba<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u4e00\u89a7\u753b\u9762\u304b\u3089\u30ea\u30ea\u30fc\u30b9\u3092\u30af\u30ed\u30fc\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u306e\u30ea\u30ea\u30fc\u30b9\u5411\u3051\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u4ee5\u4e0b\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8907\u6570\u884c\u306e\u5185\u5bb9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30d0\u30c3\u30af\u30a2\u30a6\u30c8\u8a08\u753b\u306e\u8aac\u660e<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u8aac\u660e<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30af\u30ed\u30fc\u30ba\u306e\u8aac\u660e<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5f71\u97ff\u306e\u8a73\u7d30\u306e\u8aac\u660e<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ec\u30d3\u30e5\u30fc\u306e\u8aac\u660e<br \/>\n<strong><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/file-upload-workflow.png\" alt=\"Field Update Enhancements\" \/><\/strong><\/span><\/li>\n<\/ul>\n<p><strong>\u627f\u8a8d\u306e\u4ed6\u306e\u627f\u8a8d\u8005\u3078\u306e\u901a\u77e5\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<p>\u307e\u3060\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3057\u3066\u3044\u306a\u3044\u4ed6\u306e\u627f\u8a8d\u8005\u306b\u5bfe\u3057\u3066\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u627f\u8a8d\u8005\u306e\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u901a\u77e5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u901a\u77e5\u3059\u308b\u306b\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u627f\u8a8d\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b<strong>\u4ed6\u306e\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u3057\u305f\u3068\u304d\u306b\u901a\u77e5<\/strong>\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-approval.png\" alt=\"Approval Action\" \/><\/p>\n<p>\u307e\u305f\u3001\u30ea\u30ea\u30fc\u30b9\u3067\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u884c\u308f\u308c\u305f\u969b\u306bRelease Engineer\u3084Release Manager \u306b\u901a\u77e5\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u8a2d\u5b9a\u3092\u884c\u3046\u306b\u306f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] \u3078\u79fb\u52d5\u3057\u3066\u3001<strong>\u30ea\u30ea\u30fc\u30b9\u30bf\u30d6<\/strong>\u306e<strong>\u30ea\u30ea\u30fc\u30b9\u3067\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b9f\u884c\u3055\u308c\u305f\u3068\u304d\u3001Release Manager\u3068Release Engineer\u306b\u901a\u77e5<\/strong>\u3092\u6709\u52b9\u5316\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u30c8\u30ea\u30ac\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u57fa\u6e96\u306b\u4ee5\u4e0b\u306e\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li>Submission<\/li>\n<li>Planning - \u5f71\u97ff\u306e\u8a73\u7d30\u3001\u8a08\u753b\u306e\u5c55\u958b\u3001\u30d0\u30c3\u30af\u30a2\u30a6\u30c8\u8a08\u753b\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/li>\n<li>\u4f5c\u6210\u6642\u9593<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u5b8c\u4e86\u6642\u9593<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u958b\u59cb\u4e88\u5b9a<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u7d42\u4e86\u4e88\u5b9a<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u65e5\u4ed8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/span><\/li>\n<\/ul>\n<p><strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u30bf\u30a4\u30d7\u300c\u5374\u4e0b\u300d<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u65b0\u305f\u306a\u30b9\u30c6\u30fc\u30bf\u30b9\u30bf\u30a4\u30d7\u300c<\/span><strong>\u5374\u4e0b<\/strong>\u300d\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-release-status.png\" alt=\"Rejected\" \/><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u30bf\u30a4\u30d7\u306f\u3044\u3064\u3067\u3082\u7de8\u96c6\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30b9\u30c6\u30fc\u30bf\u30b9\u30bf\u30a4\u30d7\u304c<\/span><strong>\u5b8c\u4e86<\/strong>\u306e\u30ea\u30ea\u30fc\u30b9\u306b\u5bfe\u3057\u3066\u306e\u307f\u3001\u30ea\u30ea\u30fc\u30b9\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u3092\u9069\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001<\/span><strong>\u4fdd\u7559\u4e2d<\/strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u9664\u304f\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092<strong>\u5b8c\u4e86<\/strong>\u30ce\u30fc\u30c9\u306b\u63a5\u7d9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u4e00\u89a7\u753b\u9762\u306e\u300c\u5931\u6557\u3057\u305f\u30ea\u30ea\u30fc\u30b9\u300d\u30d5\u30a3\u30eb\u30bf\u30fc\u306b\u3001<\/span><strong>\u30af\u30ed\u30fc\u30ba<\/strong>\u30b9\u30c6\u30fc\u30b8\u306e<strong>\u5374\u4e0b<\/strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30ea\u30ea\u30fc\u30b9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" style=\"padding-left: 40px\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/release-stages-statuses$add-new-status\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><strong>\u69d8\u3005\u306a\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306b\u5909\u6570\u300c$Current user site<\/span>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u3001\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30a4\u30c8\u3092\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u8a72\u5f53\u306e\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u3069\u306e\u30b5\u30a4\u30c8\u306b\u3082\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u4f9d\u983c\u8005\u306e\u30b5\u30a4\u30c8\u304c\u30ea\u30ea\u30fc\u30b9\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\u306e\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u60c5\u5831\u753b\u9762\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\u304c\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u6539\u5584\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\"><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/releaseindicator.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4009\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/releaseindicator.png\" alt=\"\" width=\"801\" height=\"829\" \/><\/a><\/p>\n<h5><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><strong>\u30ea\u30ea\u30fc\u30b9<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000057252660\" data-doc-type=\"writer\">\u30af\u30ed\u30fc\u30ba\/\u30ec\u30d3\u30e5\u30fc\u30b9\u30c6\u30fc\u30b8\u3067\u4f9d\u5b58\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3057\u305f\u5f8c\u3001\u30af\u30ed\u30fc\u30ba\/\u30ec\u30d3\u30e5\u30fc\u4ee5\u5916\u306e\u30b9\u30c6\u30fc\u30b8\u3067\u30ea\u30ea\u30fc\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e7410\u670822\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000056624182\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000056624182\" data-doc-type=\"writer\">Microsoft\u7d4c\u7531\u3067\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3092\u4f5c\u6210\u3057\u305f\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3067<\/span>Actionable Messages for Outlook\u9023\u643a\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u6709\u52b9\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e7410\u670812\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5 class=\"zw-paragraph\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-line-height=\"1.2\" data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u306e\u8868\u793a\u6a29\u9650<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u304c\u8868\u793a\u6a29\u9650\u306e\u3042\u308b\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a29\u9650\u306f\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u6a29\u9650\u8a2d\u5b9a<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u306e<strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u3092\u8868\u793a<\/strong>\u8a2d\u5b9a\u3067\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001\u3053\u306e\u6a29\u9650\u306f SDAdmin\u304a\u3088\u3073SDSiteAdmin\u306b\u5bfe\u3057\u3066\u6709\u52b9\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u7121\u52b9\u5316\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advanced-permission.png\" alt=\"Advanced Permission\" \/><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u3053\u306e\u6a29\u9650\u3092\u6301\u3064\u6280\u8853\u62c5\u5f53\u8005\u306b\u9650\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u306e\u5024\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30b3\u30b9\u30c8\u3001\u4f5c\u696d\u30ed\u30b0\u30d5\u30a9\u30fc\u30e0\u306e\u5408\u8a08\u30b3\u30b9\u30c8\u3001\u4f5c\u696d\u30ed\u30b0\u306e\u4e00\u89a7\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30bf\u30a4\u30e0\u30b7\u30fc\u30c8\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u30bf\u30a4\u30e0\u30b7\u30fc\u30c8\u3001\u5c65\u6b74\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8\u3092\uff11\u4eba\u4ee5\u4e0a\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3057\u3066\u6709\u52b9\u5316\/\u7121\u52b9\u5316\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u6280\u8853\u62c5\u5f53\u8005\u4e00\u89a7\u753b\u9762\u306e<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3067\u3082\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6ce8\uff1a\u65b0\u898f\u4f5c\u6210\u3057\u305f\u6280\u8853\u62c5\u5f53\u8005\u306b\u3064\u3044\u3066\u306f\u3001\u5bfe\u5fdc\u3059\u308b\u6a29\u9650\u304c\u305d\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3057\u3066\u6709\u52b9\u5316\u3055\u308c\u306a\u3044\u9650\u308a\u3001<\/span><strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3042\u305f\u308a\u306e\u30b3\u30b9\u30c8<\/strong>\u304a\u3088\u3073<strong>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30b3\u30b9\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002\u3064\u307e\u308a\u3001\u4f5c\u696d\u30ed\u30b0\u3092\u66f4\u65b0\u3059\u308b\u969b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u5b9f\u969b\u306e\u30b3\u30b9\u30c8\u304c\u308f\u304b\u3089\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30b3\u30b9\u30c8\/\u5408\u8a08\u30b3\u30b9\u30c8\u306e\u5024\u304c\u300c0\u300d\u3067\u4fdd\u5b58\u3055\u308c\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u306e\u6642\u9593\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u306e<strong>\u6642\u9593\u30d5\u30a3\u30eb\u30bf\u30fc<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3067<strong>\u76f4\u8fd1365\u65e5<\/strong>\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u9805\u76ee\u306f<strong>\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u304a\u3088\u3073\u30ab\u30f3\u30d0\u30f3\u30d3\u30e5\u30fc\u306e\u53cc\u65b9\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/activities-time-filter-enhancement.png\" alt=\"Activities Time Filter Enhancement\" \/><\/p>\n<p><strong>\u95a2\u9023\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u8868\u793a\u30aa\u30d7\u30b7\u30e7\u30f3<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\/\u6280\u8853\u62c5\u5f53\u8005\u306e\u4e00\u89a7\u753b\u9762\u3067\u3001\u5404\u30e6\u30fc\u30b6\u30fc\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\/\u8cc7\u7523\/\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8868\u793a\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\/\u6280\u8853\u62c5\u5f53\u8005<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u540d\u306e\u6a2a\u306b\u3042\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u30a2\u30a4\u30b3\u30f3\u304b\u3089<strong>\u95a2\u9023\u4ed8\u3051\u3092\u8868\u793a<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/view-associations.png\" alt=\"Activities Time Filter Enhancement\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/requster-join.png\" alt=\"View Associated Entities\" \/><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6ce8\uff1a\u6280\u8853\u62c5\u5f53\u8005\u306b\u3064\u3044\u3066\u306f\u3001\u95a2\u9023\u4ed8\u3051\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u306f\u8cc7\u7523\/\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u307f\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30ea\u30bd\u30fc\u30b9\u6570<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u304c\u8907\u6570\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u4f9d\u983c\u3067\u304d\u308b\u3088\u3046\u306b\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u3088\u3046\u306b\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u30ea\u30bd\u30fc\u30b9\u306e\u8cea\u554f\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u3001<\/span><strong>\u8a31\u53ef\u6570<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3067<strong>\u5358\u4e00<\/strong>\u307e\u305f\u306f<strong>\u8907\u6570<\/strong>\uff08\u6700\u5927\u6570\u3082\u8a2d\u5b9a\uff09\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u3053\u306e\u9805\u76ee\u306f<strong>\u9078\u629e\u30dc\u30c3\u30af\u30b9<\/strong>\u304a\u3088\u3073<strong>\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9<\/strong>\u30bf\u30a4\u30d7\u306e\u30ea\u30bd\u30fc\u30b9\u306e\u8cea\u554f\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-resource.png\" alt=\"Resource Quantity in Service Requests\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u627f\u8a8d<\/strong>\u30bf\u30d6\u306e<strong>\u30ef\u30f3\u30bf\u30a4\u30e0\u8a2d\u5b9a<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u306e\u30c7\u30b6\u30a4\u30f3\u304c\u5909\u66f4\u3055\u308c\u3001<strong>\u627f\u8a8d\u8a2d\u5b9a<\/strong>\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u4ee5\u4e0b\u306e\u9805\u76ee\u304c\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u304b\u3089\u30c8\u30b0\u30eb\u306b\u7f6e\u63db\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u81ea\u52d5\u7684\u306b\u627f\u8a8d\u901a\u77e5\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b <\/span><\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u304c\u627f\u8a8d\u3055\u308c\u308b\u307e\u3067\u6280\u8853\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u306a\u3044 <\/span><\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u306b\u627f\u8a8d\u30bf\u30d6\u3092\u8868\u793a\u3059\u308b <\/span><\/li>\n<\/ul>\n<p><strong>\u6ce8<\/strong>\uff1a\u3053\u308c\u3089\u306e\u9805\u76ee\u306e\u30c8\u30b0\u30eb\u30dc\u30bf\u30f3\u306f\u3001\u5bfe\u5fdc\u3059\u308b\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u304c\u4ee5\u524d\u306b\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u305f\u304b\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u305f\u304b\u306b\u3088\u3063\u3066\u6709\u52b9\u307e\u305f\u306f\u7121\u52b9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u3059\u3079\u3066\u306e\u8a2d\u5b9a\u3055\u308c\u305f\u627f\u8a8d\u8005\u304c\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u627f\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b<\/strong>\u306f\u3001<strong>\u627f\u8a8d\u6761\u4ef6<\/strong>\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u7f6e\u63db\u3055\u308c\u307e\u3057\u305f\u3002<strong>\u8ab0\u304b\u4e00\u4eba\u306b\u3088\u308b\u627f\u8a8d<\/strong>\u3084<strong>\u3059\u3079\u3066\u306e\u627f\u8a8d\u8005\u304b\u3089\u627f\u8a8d<\/strong>\u306b\u52a0\u3048\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u4ee5\u4e0b\u306e\u627f\u8a8d\u6761\u4ef6\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u521d\u56de\u5fdc\u7b54\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\uff1a\u305d\u306e\u6bb5\u968e\u306e\u521d\u56de\u306e\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u57fa\u3065\u3044\u3066\u627f\u8a8d\u6bb5\u968e\u3092\u627f\u8a8d\u307e\u305f\u306f\u62d2\u5426\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u904e\u534a\u6570\u627f\u8a8d<\/strong>\uff1a\u904e\u534a\u6570\u306e\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u3057\u305f\u5834\u5408\u306b\u9650\u308a\u627f\u8a8d\u6bb5\u968e\u3092\u627f\u8a8d\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u5272\u5408\u627f\u8a8d<\/strong>\uff1a\u30ab\u30b9\u30bf\u30e0\u3057\u305f\u627f\u8a8d\u5272\u5408\u3067\u627f\u8a8d\u3055\u308c\u305f\u5834\u5408\u306b\u9650\u308a\u3001\u627f\u8a8d\u6bb5\u968e\u3092\u627f\u8a8d\u3057\u307e\u3059\u3002\u3053\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u306f\u300c0\u300d\u3084\u6587\u5b57\u3092\u542b\u3081\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-template.png\" alt=\"Service Template\" \/><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e<\/span><strong>\u627f\u8a8d\u30bf\u30d6<\/strong>\u306e<strong>\u30b9\u30c6\u30fc\u30b8\u3092\u8ffd\u52a0\u3059\u308b<\/strong>\u304a\u3088\u3073<strong>\u30b9\u30c6\u30fc\u30b8\u3092\u7de8\u96c6\u3059\u308b<\/strong>\u304c\u7d71\u5408\u3055\u308c\u3001<strong>\u627f\u8a8d\u3092\u7ba1\u7406<\/strong>\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><strong>\u3059\u3079\u3066\u306e\u8a2d\u5b9a\u3055\u308c\u305f\u627f\u8a8d\u8005\u304c\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u627f\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b<\/strong>\u304c\u4ee5\u524d\u306b\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u305f\u5834\u5408\u3001<strong>\u627f\u8a8d\u6761\u4ef6\u306f<\/strong>\u300c<strong>\u3059\u3079\u3066\u306e\u627f\u8a8d\u8005\u304b\u3089\u627f\u8a8d<\/strong>\u300d\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u4ee5\u524d\u306b\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u305f\u5834\u5408\u306b\u306f\u3001<strong>\u627f\u8a8d\u6761\u4ef6<\/strong>\u306f\u300c<strong>\u8ab0\u304b\u4e00\u4eba\u306b\u3088\u308b\u627f\u8a8d<\/strong>\u300d\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u627f\u8a8d\u30b3\u30e1\u30f3\u30c8\u306e\u5fc5\u9808\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30b3\u30e1\u30f3\u30c8\u3092\u5fc5\u9808\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5fc5\u9808\u5316\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3078\u79fb\u52d5\u3057\u3066\u3001<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u8a2d\u5b9a<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3067<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30b3\u30e1\u30f3\u30c8\u3092\u5fc5\u9808\u306b\u3059\u308b<\/strong>\u3092\u6709\u52b9\u5316\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-approval-setting.png\" alt=\"Request Approval Settings\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u306e\u81ea\u52d5\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4ee5\u4e0b\u306e\u5834\u5408\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u627f\u8a8d\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304c\u627f\u8a8d\u8005\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u627f\u8a8d\u3059\u308b<\/span><\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u627f\u8a8d\u8005\u304c\u3044\u305a\u308c\u304b\u306e\u6bb5\u968e\u3067\u627f\u8a8d\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u5834\u5408\u3001\u6bb5\u968e\u3092\u81ea\u52d5\u627f\u8a8d\u3059\u308b<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u8a2d\u5b9a<\/strong>] \u3067\u8a72\u5f53\u9805\u76ee\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u3053\u306e\u8a2d\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/approval-settings.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u307e\u305f\u3001<\/span><strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>\u3067\u4e0a\u8a18\u306e\u30b1\u30fc\u30b9\u306e\u5834\u5408\u306b\u8a72\u5f53\u3059\u308b\u901a\u77e5\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">[<\/span><strong>\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt;[<strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>]\uff1a\n<ul>\n<li><strong>\u4f9d\u983c\u8005\u304c\u627f\u8a8d\u8005\u3068\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u3068\u304d\u3001\u81ea\u52d5\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u901a\u77e5<\/strong><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">[<strong>\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt;[<strong>\u305d\u306e\u4ed6<\/strong>]\uff1a<\/span>\n<ul>\n<li><strong>\u627f\u8a8d\u6e08\u307f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u81ea\u52d5\u627f\u8a8d\u901a\u77e5\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u3068\u304d\u901a\u77e5<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306e\u5909\u66f4\u304a\u3088\u3073\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306eEdition\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u6a5f\u80fd\u3068\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092<\/span>\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0<\/strong>] &gt; [<strong>\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea<\/strong>] \u3078\u79fb\u52d5\u3057\u307e\u3059\u3002\u5404\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306e\u5404\u30bf\u30d6\u3067\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>Enterprise Edition\u306e\u5834\u5408\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u305f\u305d\u306e\u4ed6\u306eEdition\u306e\u5834\u5408\uff1a<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-catagory.png\" \/><\/p>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u306e\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u3066\u3044\u306a\u3044Standard\u304a\u3088\u3073Professional Edition\u5834\u5408\uff1a<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-category-addon.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u3066\u304a\u308a\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u5024\u304c<\/span>\u305d\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306e\u307f\u304c\u3059\u3079\u3066\u306eEdition\u306b\u62e1\u5f35\u3055\u308c\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u3001Enterprise Edition\u307e\u305f\u306f<\/span>\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u305f\u305d\u306e\u4ed6\u306eEdition\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306e\u8a73\u7d30\u30aa\u30d7\u30b7\u30e7\u30f3<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u5909\u63db\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u306e\u8a73\u7d30\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li><strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5024\u3067\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u3092\u4e0a\u66f8\u304d<\/strong>\uff1a\u65e2\u5b58\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u3092\u4e0a\u66f8\u304d\u3059\u308b\u306b\u306f\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u9069\u5207\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u3059\u3079\u3066\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4e0a\u66f8\u304d\u3059\u308b\u304b\u3001\u7a7a\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u307f\u3092\u4e0a\u66f8\u304d\u3059\u308b\u304b\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u524d\u56de\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u3042\u308b\u30bf\u30b9\u30af\u3092\u524a\u9664<\/strong>\uff1a\u4ee5\u524d\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u305f\u65e2\u5b58\u30bf\u30b9\u30af\u3092\u524a\u9664\u3059\u308b\u306b\u306f\u3001\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u30bf\u30b9\u30af\u3092\u8ffd\u52a0<\/strong>\uff1a\u30bf\u30b9\u30af\u3092\u65b0\u898f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-history.png\" alt=\"Advanced Options for Request Conversion\" \/><\/p>\n<p><strong>\u4f9d\u983c\u8005\u691c\u7d22\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4f9d\u983c\u8005<\/span>\u3092\u691c\u7d22\u3059\u308b\u969b\u3001\u691c\u7d22\u6587\u5b57\u5217\u306b\u5fdc\u3058\u3066\u3001\u4f9d\u983c\u8005\u540d\u3084\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306e\u53cc\u65b9\u306b\u3082\u3068\u3065\u3044\u3066\u7d50\u679c\u304c\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306f\u3001\u7c21\u6613\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3001\u4fdd\u5168\u30d5\u30a9\u30fc\u30e0\u3001\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u8ffd\u52a0\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c0\u30a4\u30a2\u30ed\u30b0\u30dc\u30c3\u30af\u30b9\u306b\u9069\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u305d\u306e\u4ed6\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u306e\u627f\u8a8d\u306b\u524a\u9664\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><strong>\u627f\u8a8d\u8005\u306e\u7de8\u96c6<\/strong>\u6a29\u9650\u3092\u3082\u3064\u6280\u8853\u62c5\u5f53\u8005\u306f\u627f\u8a8d\u3092\u524a\u9664\u3067\u304d\u307e\u3059\u3002\u627f\u8a8d\u304c\u524a\u9664\u3055\u308c\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u8a18\u9332\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u753b\u9762\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u304b\u3089\u3001\u6280\u8853\u62c5\u5f53\u8005\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u308b\u969b\u3001\u30b0\u30eb\u30fc\u30d7\u304a\u3088\u3073<\/span><strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u3068\u3082\u306b\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30b0\u30eb\u30fc\u30d7\u307e\u305f\u306f<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5fc5\u9808\u306b\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u5272\u5f53\u3066\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u540d\u306b\u3001\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u3042\u308b\u3053\u3068\u3092\u793a\u3059\u30a2\u30b9\u30bf\u30ea\u30b9\u30af\uff08*\uff09\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u6761\u4ef6\u304c\u4e00\u81f4\u3059\u308b\u5834\u5408\u306b\u306f\u3001\u30b5\u30a4\u30c8\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u696d\u52d9\u30eb\u30fc\u30eb\u3084\u30c8\u30ea\u30ac\u30fc\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">2\u540d\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c\u540c\u3058\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7de8\u96c6\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u4ed6\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3092\u8868\u793a\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u8cc7\u7523<\/strong><\/p>\n<p><strong>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u60c5\u5831\u753b\u9762\u304b\u3089CAL\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u8ffd\u52a0\/\u524a\u9664\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u60c5\u5831\u753b\u9762\u304b\u3089100\u4ee5\u4e0a\u306eCAL\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u8ca9\u58f2\u5143\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u8ca9\u58f2\u5143\u304a\u3088\u3073\u305d\u306e\u88fd\u54c1\u306e\u95a2\u9023\u4ed8\u3051\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong>] \u3078\u79fb\u52d5\u3057\u3066\u3001<\/span><strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u304b\u3089\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u3054\u5e0c\u671b\u306e\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u30bf\u30a4\u30d7\uff08CSV\u307e\u305f\u306fXLSX\uff09\u3092\u9078\u629e\u3057\u3066\u304b\u3089\u8ca9\u58f2\u5143\u3092\u9078\u3073\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30d0\u30fc\u30b3\u30fc\u30c9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30d0\u30fc\u30b3\u30fc\u30c9\u3092\u751f\u6210\u3059\u308b\u969b\u3001<\/span><strong>\u30de\u30c3\u30d4\u30f3\u30b0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3068\u3057\u3066<strong>\u8cc7\u7523\u30bf\u30b0<\/strong>\u3001<strong>\u30b7\u30ea\u30a2\u30eb\u756a\u53f7<\/strong>\u3001<strong>\u30b5\u30fc\u30d3\u30b9\u30bf\u30b0<\/strong>\u3092\u9078\u629e\u3057\u3066\u3001\u540c\u3058\u30d0\u30fc\u30b3\u30fc\u30c9\u306e\u5024\u3092\u305d\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30b3\u30d4\u30fc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>CI\u306e\u540c\u671f\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30d5\u30a3\u30eb\u30bf\u30fc\u6761\u4ef6\u3067<\/span>VM\u30bf\u30a4\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3057\u3066\u5404\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4eee\u60f3\u30de\u30b7\u30f3\u307e\u305f\u306f\u4eee\u60f3\u30db\u30b9\u30c8\u4e0a\u3067\u5b9f\u884c\u3059\u308b\u540c\u671f\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306f<strong>\u30bd\u30fc\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c<strong>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3<\/strong>\u307e\u305f\u306f<strong>\u30b5\u30fc\u30d0\u30fc<\/strong>\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u540c\u671f\u30eb\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3001\u4eee\u60f3\u30de\u30b7\u30f3\u3068\u4eee\u60f3\u30db\u30b9\u30c8\u9593\u306e\u95a2\u4fc2\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u8cc7\u7523\u306e\u305d\u306e\u4ed6\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u4eee\u60f3\u30de\u30b7\u30f3\u3001\u4eee\u60f3\u30db\u30b9\u30c8\u3001\u30b5\u30fc\u30d0\u306e\u4e00\u89a7\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3092\u5272\u308a\u5f53\u3066\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b<\/span><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u5272\u5f53\u3066<\/strong>\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b<strong>\u6700\u65b0\u30ed\u30b0\u30a4\u30f3\u30e6\u30fc\u30b6\u30fc<\/strong>\u30ab\u30e9\u30e0\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u8cc7\u7523\u4e00\u89a7\u753b\u9762\u3067\u3001<\/span><strong>\u30e6\u30fc\u30b6\u30fc\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9<\/strong>\u3001<strong>\u30e6\u30fc\u30b6\u30fc\u5f93\u696d\u54e1ID<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u5c65\u6b74\u306b\u3001\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u6642\u306b\u8cc7\u7523\u306b\u3088\u3063\u3066\u4f7f\u7528\u3055\u308c\u305f\u30d1\u30d6\u30ea\u30c3\u30afIP\u30a2\u30c9\u30ec\u30b9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<p><strong>\u4f5c\u696d\u30ed\u30b0\u304a\u3088\u3073\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u300c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u300d\u304a\u3088\u3073\u300c\u3059\u3079\u3066\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u4f5c\u696d\u30ed\u30b0\u300d\u306e\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u304a\u3088\u3073\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<h5><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306eEdition\u306b\u304a\u3044\u3066\u3001<\/span>\u65b0\u898f\u30a2\u30ca\u30a6\u30f3\u30b9\u30d5\u30a9\u30fc\u30e0\u3067<strong>\u95a2\u9023\u3059\u308b\u30b5\u30fc\u30d3\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u3067<\/span><strong>\u554f\u984c\u3092\u5831\u544a<\/strong>\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u969b\u3001\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3068\u4f75\u305b\u3066\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30b3\u30d4\u30fc\u3059\u308b\u969b\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e<\/span><strong>\u30b3\u30d4\u30fc\u3059\u308b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3067\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30bf\u30a4\u30d7\u3092\u793a\u3059\u8a72\u5f53\u306e\u30a2\u30a4\u30b3\u30f3\u304c\u4ed8\u3044\u305f\u5404\u30ab\u30c6\u30b4\u30ea\u5185\u306b\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u306e\u30a2\u30c9\u30aa\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u3066<\/span>\u3044\u306a\u3044Edition\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u753b\u9762\u306e\u65b0\u898f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306b\u57fa\u3065\u3044\u3066\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306eEdition\u306b\u304a\u3044\u3066\u3001<\/span>\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u753b\u9762\u306e [\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e]\u3001\u30a2\u30fc\u30ab\u30a4\u30d6\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u3001<strong>\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\uff08\u3054\u5229\u7528\u4e2d\u306eEdition\u3067\u4f7f\u7528\u3067\u304d\u308b\u6a5f\u80fd\u306b\u5fdc\u3058\u3066\uff09\u696d\u52d9\u30eb\u30fc\u30eb\u3001\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3001\u30c8\u30ea\u30ac\u30fc\u3001\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u6761\u4ef6\/\u57fa\u6e96\u3068\u3057\u3066\u3001<\/span><strong>\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u3001\u554f\u984c<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u5bfe\u5fdc\u3059\u308b\u30a2\u30c9\u30aa\u30f3\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<\/span>\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u3066\u3044\u306a\u3044\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u3001\u554f\u984c\u3067<strong>\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u8cc7\u7523<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">Professional Eition\u3067\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30a2\u30c9\u30aa\u30f3<\/span>\u3092\u8ffd\u52a0\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3067\u3082\u3001\u8cc7\u7523\u3068\u696d\u52d9\u30b5\u30fc\u30d3\u30b9\u9593\u306e\u95a2\u4fc2\u3092\u78ba\u7acb\u3067\u304d\u308b\u3088\u3046\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>CMDB\u00a0<\/strong><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocjtvbcx0gctqu&quot;,&quot;id&quot;:&quot;toc_125phxtmll5k&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_125phxtmll5k\">\u00a0<\/span><\/p>\n<ul>\n<li><strong>CI\u3068\u3057\u3066\u30de\u30fc\u30af<\/strong>\u30a6\u30a3\u30b6\u30fc\u30c9\u306b\u304a\u3044\u3066\u3001Professional Eition\u3067\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3067\u3082\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">Professional Eition\u3067\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3067\u3082<\/span>\u3001CI\u3092\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306b\u7d10\u3065\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><strong>\u8cc7\u7523<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u3057\u305f\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u8ffd\u52a0\u3055\u308c\u3066\u3044\u308b\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u30b9\u30ad\u30e3\u30f3\u3092\u958b\u59cb\u3057\u305f\u969b\u3001\u30a8\u30f3\u30c8\u30ea\u30fc\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u8cc7\u7523\u30b9\u30ad\u30e3\u30f3\u6642\u306b\u8cc7\u7523\u30e2\u30c7\u30eb\u3092\u53d6\u5f97\u3067\u304d\u306a\u304b\u3063\u305f\u5834\u5408\u3001<\/span><strong>\u30e2\u30c7\u30eb<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u300c\u4e0d\u660e\u306a\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u300d\u3068\u3057\u3066\u66f4\u65b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u8cc7\u7523\uff08\u4eee\u60f3\u30de\u30b7\u30f3\u3001\u4eee\u60f3\u30db\u30b9\u30c8\u3001\u30e2\u30d0\u30a4\u30eb\uff09\u306e\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001<\/span><strong>\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0<\/strong>\u306e\u57fa\u6e96\u306e<strong>\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000056099280\" data-doc-type=\"writer\">\u30d0\u30fc\u30b3\u30fc\u30c9\u306e\u751f\u6210\u306b\u6210\u529f\u3057\u305f\u3053\u3068\u3092\u793a\u3059\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u5d29\u308c\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e749\u670830\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000055492208\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30cd\u30a4\u30c6\u30a3\u30d6\u30e1\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000055492208\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306e\u65b0\u898f\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u304a\u3044\u3066\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067ServiceDesk Plus Cloud\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u30e1\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u4e2d\u306b\u5404\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3067\u3059\u3050\u306b\u4f7f\u7528\u3067\u304d\u308b\u30b5\u30dd\u30fc\u30c8\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u7528\u3044\u3066\u3001\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/native-email-service.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000055492208\" data-doc-type=\"writer\">\u65e2\u5b58\u306e\u304a\u5ba2\u69d8\u306e\u5834\u5408\u3001<\/span><strong>\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a<\/strong>\u753b\u9762\u53f3\u4e0a\u306b\u3042\u308b [<strong>\u5207\u308a\u66ff\u3048\u3066\u8a2d\u5b9a<\/strong>] \u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u30e1\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u6709\u52b9\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/mail-server-settings-pre.png\" \/><\/p>\n<p><strong>\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a\u306e\u65b0\u3057\u3044UI<\/strong><\/p>\n<p><span data-doc-id=\"4504799000055492208\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u8a2d\u5b9a\u753b\u9762\u304c\u6539\u826f\u3055\u308c\u307e\u3057\u305f\u3002\u65e2\u5b58\u306e\u304a\u5ba2\u69d8\u306e\u5834\u5408\u306b\u306f\u3001\u30cd\u30a4\u30c6\u30a3\u30d6\u30e1\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u6709\u52b9\u5316\u3057\u305f\u5834\u5408\u306b\u9650\u308a\u3001UI\u306e\u5909\u66f4\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000055492208\" data-doc-type=\"writer\"><strong>Office 365\u304a\u3088\u3073Outlook\u306e\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u5411\u3051\u306e\u5148\u9032\uff08\u30e2\u30c0\u30f3\uff09\u8a8d\u8a3c<\/strong><\/p>\n<p>Office 365\u304a\u3088\u3073Outlook\u306e\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u308b\u3088\u3046\u3001OAuth 2.0\u306b\u57fa\u3065\u3044\u3066\u5148\u9032\uff08\u30e2\u30c0\u30f3\uff09\u8a8d\u8a3c\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e749\u670815\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000054586668\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000054586668\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000054586668\" data-doc-type=\"writer\">\u7279\u6b8a\u6587\u5b57\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u306bSMS\u901a\u77e5\u304c\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054586668\" data-doc-type=\"writer\">\u30e2\u30fc\u30c9\u304cE-mail\u304b\u3089SMS\u306b\u5909\u66f4\u3055\u308c\u3066\u3044\u305f\u5834\u5408\u3001\u30c8\u30ea\u30ac\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u901a\u77e5\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e749\u67087\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30bf\u30a4\u30d7\u304c\u300c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>SDAdmin\u306f\u3001\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e<strong>\u8ffd\u52a0\u8a2d\u5b9a<\/strong>\u30bf\u30d6\u3067\u30bf\u30b9\u30af\u306e\u30c8\u30ea\u30ac\u30fc\u8a2d\u5b9a\u3092\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30bf\u30b9\u30af\u306e\u30c8\u30ea\u30ac\u30fc\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u5909\u66f4\u304c\u4f5c\u6210\u3055\u308c\u305f\u969b\u3001\u5909\u66f4\u306e\u3059\u3079\u3066\u306e\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u3067\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u306f\u3058\u3081\u3066\u5909\u66f4\u30b9\u30c6\u30fc\u30b8\u306b\u5230\u9054\u3057\u305f\u969b\u3001\u30b9\u30c6\u30fc\u30b8\u5185\u3067\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u3067\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u5909\u66f4\u60c5\u5831\u753b\u9762\u306e<\/span><strong>\u30bf\u30b9\u30af<\/strong>\u30bf\u30d6\u304b\u3089\u30bf\u30b9\u30af\u3092\u624b\u52d5\u3067\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u884c\u306e\u8272\u8a2d\u5b9a<\/strong>\u30a2\u30a4\u30b3\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u5909\u66f4\u306e\u4e00\u89a7\u30d3\u30e5\u30fc\u3084\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u3067\u72ec\u81ea\u306e\u30ab\u30e9\u30fc\u30b3\u30fc\u30c9\u3092\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30e9\u30fc\u30b3\u30fc\u30c9\u306f\u5909\u66f4\u306e\u5c5e\u6027\uff08\u30b9\u30c6\u30fc\u30b8\u3001\u5909\u66f4\u30bf\u30a4\u30d7\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u5909\u66f4\u30ea\u30b9\u30af\uff09\u306b\u57fa\u3065\u3044\u3066\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<p><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u5909\u66f4\u304c\u627f\u8a8d\u3055\u308c\u305f\u5834\u5408\u3001\u5909\u66f4\u30b9\u30c6\u30fc\u30b8\u3092\u7d4c\u7531\u3057\u305f\u5f8c\u3001Change Owner\u304c<\/span>\u5909\u66f4\u30b9\u30c6\u30fc\u30b8\u3067\u60c5\u5831\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u306f\u4eca\u5f8c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h5><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">Web\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u53ef\u7528\u6027\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3<\/span><\/h5>\n<p><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u5411\u3051\u306b\u52d5\u7684\u306a\u4ef6\u540d\u30bf\u30b0\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002\u52d5\u7684\u306a\u4ef6\u540d\u30bf\u30b0\u306b\u3088\u308a\u3001\u30d6\u30e9\u30a6\u30b6\u306e\u30bf\u30d6\u306e\u4ef6\u540d\u3092\u898b\u308b\u3060\u3051\u3067ServiceDesk Plus Cloud\u3067\u73fe\u5728\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3044\u308b\u30da\u30fc\u30b8\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h5><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u306b\u5bfe\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u8a31\u53ef<\/span><\/h5>\n<p><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb<\/strong>] &gt; [<strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3088\u308a\u3001\u4f9d\u983c\u8005\u306b\u5bfe\u3057\u3066\u81ea\u8eab\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u3092\u8a31\u53ef\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u4f9d\u983c\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u306e\u304b\u3001\u3082\u3057\u304f\u306f\u4e21\u65b9\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u306e\u304b\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u7de8\u96c6\u3092\u8a31\u53ef\u3059\u308b\u3068\u3001\u4f9d\u983c\u8005\u306f\u4ee5\u4e0b\u306e\u5834\u5408\u306b\u81ea\u8eab\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u3044\u305a\u308c\u304b\u306e\u9032\u884c\u4e2d\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u306a\u3063\u3066\u3044\u308b\u3002\u307e\u305f\u3001\u627f\u8a8d\u304c\u5fc5\u8981\u306a\u5834\u5408\u3001\u307e\u3060\u627f\u8a8d\u3055\u308c\u3066\u3044\u306a\u3044\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u8a72\u5f53\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u4f9d\u983c\u8005\u304c\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-settings.png\" alt=\"Requester Portal Settings\" \/><\/p>\n<h5><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u901a\u77e5\u30eb\u30fc\u30eb\u753b\u9762\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>] \u306b\u65b0\u898f\u901a\u77e5\u30eb\u30fc\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u627f\u8a8d\u307e\u305f\u306f\u5374\u4e0b\u3055\u308c\u305f\u3068\u304d\u3001\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3057\u305f\u3068\u304d\u3001<\/span>\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u516c\u958b\u30e1\u30e2\u304c\u8ffd\u52a0\u3055\u308c\u305f\u3068\u304d\u3001\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u7d44\u7e54\u306e\u5f79\u5272\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u542b\u307e\u308c\u3066\u3044\u306a\u3044\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u305d\u306e\u4ed6<\/strong>] \u306b\u4ee5\u4e0b\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u3092\u65b0\u305f\u306b\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f11\u6687\u3092\u53d6\u5f97\u3059\u308b\u3068\u304d\u3001\u30b0\u30eb\u30fc\u30d7\u30e1\u30f3\u30d0\u30fc\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u4f11\u6687\u304c\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u3068\u304d\u3001\u30b0\u30eb\u30fc\u30d7\u30e1\u30f3\u30d0\u30fc\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f11\u6687\u3092\u7533\u8acb\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f11\u6687\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\u5909\u6570\u306e\u4e00\u89a7\u304c\u62e1\u5f35\u3055\u308c\u3001\u5909\u6570\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u3042\u3063\u305f\u5909\u6570\u306e\u4e00\u89a7\u304c\u30a8\u30c7\u30a3\u30bf\u30fc\u5185\u3067\u691c\u7d22\u53ef\u80fd\u306a\u4e00\u89a7\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002\u5909\u6570\u3092\u542b\u3081\u308b\u306b\u306f\u3001$ \u3092\u5165\u529b\u3057\u3066\u3001\u5909\u6570\u306e\u4e00\u89a7\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304b\u3089\u9078\u629e\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000054259909\" data-doc-type=\"writer\">\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u306e\u30eb\u30fc\u30eb\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u306b\u306f\u3001\u8a72\u5f53\u306e\u901a\u77e5\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066<\/span><strong>\u7de8\u96c6<\/strong>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e748\u670824\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>\u4e0d\u5177\u5408\u4fee\u6b63<\/h5>\n<p>\u4e00\u822c<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u4f5c\u696d\u30ed\u30b0\u3092\u524a\u9664\u3059\u308b\u6a29\u9650\u306e\u306a\u3044\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001<\/span>\u4f5c\u696d\u30ed\u30b0\u4e00\u89a7\u753b\u9762\u306e [\u5168\u6587\u3092\u8868\u793a] \u30a2\u30a4\u30b3\u30f3\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\/\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u89a7\u753b\u9762\u306e<\/span><strong>Google Apps\u304b\u3089\u30a4\u30f3\u30dd\u30fc\u30c8<\/strong>\u304c\u53cd\u5fdc\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e\u56de\u7b54\u30bf\u30d6\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3057\u305f\u5834\u5408\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u691c\u7d22\u4e00\u89a7\u753b\u9762\u306b<\/span>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u300c\u5f79\u306b\u7acb\u3063\u305f\u300d\u300c\u5f79\u306b\u7d4c\u305f\u306a\u304b\u3063\u305f\u300d\u306e\u4ef6\u6570\u3092\u8868\u3059\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u540c\u3058\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u304b\u3089\u59d4\u4efb\u3055\u308c\u305f\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e<strong>\u30b0\u30eb\u30fc\u30d7<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u5bfe\u8c61\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3067\u300c\u4f9d\u983c\u8005\u306b\u5bfe\u3057\u3066\u30c7\u30d5\u30a9\u30eb\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7121\u52b9\u306b\u3059\u308b\u300d\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u9593\u3067\u79fb\u52d5\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u4ee3\u7406<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u542b\u307e\u308c\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7de8\u96c6\u3059\u308b\u5834\u5408\u3001\u4fdd\u5b58\u5f8c\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u60c5\u5831\u30bf\u30d6\u3078\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u306a\u3044\u9650\u308a\u3001\u5909\u66f4\u5185\u5bb9\u304c\u53cd\u6620\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3067\u4f9d\u983c\u8005\u3092\u691c\u7d22\u3059\u308b\u969b\u3001\u8868\u793a\u3055\u308c\u305f\u4f9d\u983c\u8005\u306e\u300c\u540d\uff08\u30d5\u30a1\u30fc\u30b9\u30c8\u30cd\u30fc\u30e0\uff09\u300d\u307e\u305f\u306f\u300c\u59d3\uff08\u30e9\u30b9\u30c8\u30cd\u30fc\u30e0\uff09<\/span>\u300d\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u30da\u30fc\u30b8\u304c\u30ea\u30ed\u30fc\u30c9\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u65b0\u898f\u8cc7\u7523\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u65e5\u4ed8\/\u6642\u9593\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e<strong>\u30b5\u30a4\u30c8<\/strong>\u304c\u3044\u305a\u308c\u304b\u306e\u53c2\u7167\u30b5\u30a4\u30c8\u306b\u66f4\u65b0\u3055\u308c\u3066\u304a\u308a\u3001\u4e14\u3064\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308bSLA\u3067\u4e00\u6b21\u8fd4\u4fe1<\/span>\u6642\u9593\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001<strong>\u4f5c\u6210\u65e5<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e<strong>\u4e00\u6b21\u8fd4\u4fe1\u671f\u65e5<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u66f4\u65b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u524a\u9664\u6e08\u307f\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4f5c\u6210\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30b3\u30d4\u30fc\u3059\u308b\u969b\u3001\u4e0d\u9069\u5207\u306a\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u524a\u9664\u3057\u305f\u554f\u984c\u304c\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u306b\u8a18\u9332\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u3067\u3001<\/span><strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u9078\u629e<\/strong>\u304a\u3088\u3073<strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u9078\u629e<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304c\u6b63\u3057\u304f\u914d\u7f6e\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306a\u3044\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3067\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8a73\u7d30\u753b\u9762\u304c\u65b0\u3057\u3044\u30bf\u30d6\u3067\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u7ba1\u7406\u8a2d\u5b9a\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u90e8\u7f72\u3092\u7de8\u96c6\/\u524a\u9664\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u8cc7\u7523\u95a2\u4fc2\u304c\u524a\u9664\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30b5\u30de\u30ea\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u5024\u306b\u77db\u76fe\u304c\u751f\u3058\u3066\u3044\u305f\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u30b5\u30a6\u30f3\u30c9\u30ab\u30fc\u30c9\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6587\u5b57\u6570\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u4e0a\u9650\u3092\u8d85\u3048\u305f\u5834\u5408\u3001\u8cc7\u7523\u3092\u30b9\u30ad\u30e3\u30f3\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u8cc7\u7523\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5909\u66f4\u3059\u308b\u969b\u306b<strong>\u4fdd\u5b58<\/strong>\u30dc\u30bf\u30f3\u30922\u56de\u30af\u30ea\u30c3\u30af\u3057\u305f\u5834\u5408\u3001\u8cc7\u7523\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000053351597\" data-doc-type=\"writer\">Microsoft Teams\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3057\u305f\u5834\u5408\u3001ServiceDesk Plus Cloud\u5168\u4f53\u306e\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306eURL\u304c\u65b0\u3057\u3044\u30bf\u30d6\u3067\u306f\u306a\u304f\u3001Microsoft Teams\u306e\u540c\u3058<\/span>\u30bf\u30d6\u3067\u958b\u304b\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e748\u670817\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u9023\u643a<\/strong><\/p>\n<p>Jira<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">Jira\u306e\u554f\u984c\u306e\u30b3\u30e1\u30f3\u30c8<\/span>\u304b\u3089ServiceDesk Plus Cloud\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e1\u30e2\u3078\u306e\u540c\u671f\u3092\u6709\u52b9\u5316\/\u7121\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6709\u52b9\u5316\/\u7121\u52b9\u5316\u3059\u308b\u306b\u306f <strong>[\u7ba1\u7406] &gt; [\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3] &gt; [\u9023\u643a] &gt; [\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a]<\/strong> \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001Jira\u9023\u643a\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u9069\u5207\u306a\u9805\u76ee\u3092\u4f7f\u7528\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/jira-account-configuration.png\" alt=\"jira account configuration\" \/><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">Microsoft Azure<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">ESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u3084\u4f9d\u983c\u8005\u306e\u4e00\u89a7\u753b\u9762\u306e<\/span><strong>Azure\u304b\u3089\u30a4\u30f3\u30dd\u30fc\u30c8<\/strong>\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067ServiceDesk Plus Cloud\u3068Microsoft Azure\u9593\u306e\u63a5\u7d9a\u3092\u7121\u52b9\u306b\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">Microsoft Azure\u3068\u306e\u540c\u671f\u30b5\u30a4\u30af\u30eb\u306b\u304a\u3044\u3066\u3001\u624b\u52d5\u3067<\/span>\u524a\u9664\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u3092\u7121\u8996\u3059\u308b\u3001\u3082\u3057\u304f\u306f\u8aad\u307f\u8fbc\u3080\u9805\u76ee\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/import-user-asure-to-servicedeskplus-cloud.png\" alt=\"Import from Azure\" \/><\/li>\n<\/ul>\n<p>Office 365\u30ab\u30ec\u30f3\u30c0\u30fc<\/p>\n<ul>\n<li>ServiceDesk Plus Cloud\u306e\u4f11\u6687\u30bf\u30a4\u30d7\u3092Microsoft Office 365\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u52e4\u52d9\u6642\u9593\u5916\u4f11\u6687\u3068\u3057\u3066\u6307\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6307\u5b9a\u3059\u308b\u306b\u306f<strong> [\u7ba1\u7406] &gt; [\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3] &gt; [\u9023\u643a] &gt; [\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a]<\/strong> \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001Office 365\u30ab\u30ec\u30f3\u30c0\u30fc\u9023\u643a\u306e\u30c8\u30b0\u30eb\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u3066\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/office-365-calendar-integration.png\" alt=\"Office 365 Calendar integration\" \/><\/li>\n<\/ul>\n<p><strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9<\/strong><\/p>\n<p>ServiceDesk Plus Cloud\u306e\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306f\u9694\u96e2\u3055\u308c\u305f\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u3059\u3002\u69d8\u3005\u306a\u7ba1\u7406\u8a2d\u5b9a\u3092\u5b89\u5168\u306b\u8a66\u3059\u3053\u3068\u304c\u3067\u304d\u3001\u672c\u756a\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30c7\u30fc\u30bf\u306b\u5f71\u97ff\u3092\u53ca\u307c\u3059\u3053\u3068\u306a\u304f\u30c7\u30fc\u30bf\u3078\u306e\u5f71\u97ff\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u65b0\u898f\u307e\u305f\u306f\u5909\u66f4\u3057\u305f\u7ba1\u7406\u8a2d\u5b9a\u3092\u30ec\u30d3\u30e5\u30fc\u3057\u305f\u5f8c\u3001\u5909\u66f4\u5185\u5bb9\u3092\u672c\u756a\u30a2\u30ab\u30a6\u30f3\u30c8\u3078\u30c7\u30d7\u30ed\u30a4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>[\u7ba1\u7406] &gt; [\u30c7\u30fc\u30bf\u7ba1\u7406] &gt; [\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9]<\/strong> \u304b\u3089\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3054\u3068\u306b1\u3064\u306e\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sandbox-setup.png\" alt=\"Sandbox\" \/><\/p>\n<p><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u672c\u756a\u74b0\u5883\u304b\u3089\u7ba1\u7406\u8a2d\u5b9a\u306e\u307f\u304c\u8907\u88fd\u3055\u308c\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u3066\u3001\u30c6\u30b9\u30c8\u76ee\u7684\u3067<\/span>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u30b5\u30f3\u30d7\u30eb\u30c7\u30fc\u30bf\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e <\/span><strong>[\u7ba1\u7406]<\/strong> \u30bf\u30d6\u306b\u306f\u4ee5\u4e0b2\u3064\u306e\u30bf\u30d6\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u3059\u3079\u3066\u306e\u8a2d\u5b9a<\/strong> - \u3053\u306e\u30bf\u30d6\u306b\u306f\u672c\u756a\u30a2\u30ab\u30a6\u30f3\u30c8\u304b\u3089\u8907\u88fd\u3055\u308c\u305f\u8a2d\u5b9a\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u3053\u306e\u8a2d\u5b9a\u306f\u7de8\u96c6\u53ef\u80fd\u3067\u3059\u304c\u3001\u3059\u3079\u3066\u3092\u30c7\u30d7\u30ed\u30a4\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li><strong>\u30c7\u30d7\u30ed\u30a4\u53ef\u80fd\u306a\u8a2d\u5b9a<\/strong> - \u3053\u306e\u30bf\u30d6\u306b\u306f\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u304b\u3089\u5909\u66f4\u304a\u3088\u3073\u30c7\u30d7\u30ed\u30a4\u304c\u53ef\u80fd\u306a\u8a2d\u5b9a\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sandbox-search.png\" alt=\"Sandbox\" \/><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000052915919\" data-doc-type=\"writer\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u8a2d\u5b9a\u306e\u78ba\u8a8d\u3084\u5909\u66f4\u5185\u5bb9\u306e\u30c7\u30d7\u30ed\u30a4\u306e<\/span>\u65b9\u6cd5\u3001\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3084\u5236\u9650\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/sandbox-for-servicedesk-plus-cloud\" target=\"_blank\" rel=\"noopener\">\u30a2\u30c9\u30df\u30f3\u30ac\u30a4\u30c9<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e748\u67089\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:800,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\"><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306eUI\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8a73\u7d30\u753b\u9762\u306b\u30b5\u30de\u30ea\u304a\u3088\u3073\u95a2\u9023\u4ed8\u3051\u30bf\u30d6\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><strong>\u30b5\u30de\u30ea <\/strong>- \u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3084\u30bf\u30b9\u30af\u306e\u8a73\u7d30\u3092\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306b\u8868\u793a\u3067\u304d\u307e\u3059\u3002\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306f\u4e88\u3081\u5b9a\u7fa9\u3055\u308c\u3066\u304a\u308a\u3001\u8ffd\u52a0\u3084\u524a\u9664\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u30b5\u30de\u30ea\u30bf\u30d6\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/view-summary\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/view-summary.png\" alt=\"View Summary\" \/><\/li>\n<li><strong>\u95a2\u9023\u4ed8\u3051<\/strong> - \u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u5bfe\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306e\u95a2\u9023\u4ed8\u3051\u307e\u305f\u306f\u95a2\u9023\u4ed8\u3051\u306e\u89e3\u9664\u3092\u884c\u3044\u307e\u3059\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3067\u95a2\u9023\u4ed8\u3051\u30bf\u30d6\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u95a2\u9023\u4ed8\u3051\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/associations\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associations.png\" alt=\"Associations\" \/><\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u304b\u3089\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e<\/span><strong>\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u3001<strong>\u512a\u5148\u5ea6<\/strong>\u3001<strong>\u30aa\u30fc\u30ca\u30fc<\/strong>\u3092\u7de8\u96c6\u3057\u305f\u308a\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\/\u30bf\u30b9\u30af\/\u79c1\u306e\u30bf\u30b9\u30af\u306e\u30b5\u30de\u30ea\u3092\u8868\u793a\u3057\u305f\u308a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u4e00\u89a7\u8868\u793a\u3067\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u3084\u3001[\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e] \u3092\u4f7f\u7528\u3057\u3066\u4e00\u89a7\u8868\u793a\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u753b\u9762\u306b\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3092\u3059\u3050\u306b\u8ffd\u52a0\u3059\u308b\u305f\u3081\u306e\u30dc\u30bf\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/establishment-network-security.png\" alt=\"project milestones\" \/><\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u3054\u307f\u7bb1\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u7de8\u96c6\u4e0d\u53ef\u5f62\u5f0f\u3067<\/span>\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u306eUI\u304c\u6539\u5584\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/project-template\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/revamped-new-project-template.png\" alt=\"project template form is now revamped\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u304b\u3089\u3001\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u3084\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u30ab\u30f3\u30d0\u30b9\u3078\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u6642\u306b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u30e1\u30f3\u30d0\u30fc<\/strong>\u30bf\u30d6\u304c\u5c0e\u5165\u3055\u308c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e1\u30f3\u30d0\u30fc\u3092\u8ffd\u52a0\u3057\u305f\u308a\u3001\u76f4\u63a5\u5f79\u5272\u3092\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-template.png\" alt=\"project template\" \/><\/li>\n<\/ul>\n<p><strong>\u4e00\u822c\u30bf\u30b9\u30af<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u4e00\u822c\u30bf\u30b9\u30af\u306e\u4e00\u89a7\u753b\u9762\u3067\u30e2\u30b8\u30e5\u30fc\u30ebID\u3084\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u4ef6\u540d\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dashboard-details-list.png\" alt=\"General Tasks list view\" \/><\/span><\/li>\n<li>\u4e00\u822c\u30bf\u30b9\u30af\u306b\u30b0\u30eb\u30fc\u30d7\u3092\u5272\u308a\u5f53\u3066\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/assign-group.png\" alt=\"Users can now assign a group\" \/><\/li>\n<\/ul>\n<p><strong>\u5171\u901a\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\u3059\u3050\u306b\u30bf\u30b9\u30af\u3092\u8ffd\u52a0\u3059\u308b\u305f\u3081\u306e\u9805\u76ee\u304c\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\/\u30ea\u30ea\u30fc\u30b9\/\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\/\u4e00\u822c\u30bf\u30b9\u30af\u306b\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-tasks-quickly.png\" alt=\"add tasks quickly\" \/><\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\/\u30ea\u30ea\u30fc\u30b9\/\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u4e00\u89a7\u8868\u793a\u753b\u9762\u306e\u30bf\u30b9\u30af\u4e00\u89a7\u753b\u9762\u306b\u4e88\u3081\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u308b\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\/\u4e00\u822c\u30bf\u30b9\u30af\/\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u306e<\/span>\u30bf\u30b9\u30af\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3067\u3001<strong>\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u3001<strong>\u512a\u5148\u5ea6<\/strong>\u3001<strong>\u30aa\u30fc\u30ca\u30fc<\/strong>\u3001<strong>\u30bf\u30b9\u30af\u30bf\u30a4\u30d7<\/strong>\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30bf\u30b9\u30af\u3092\u4e00\u89a7\u3068\u3057\u3066<\/span>\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002[<strong>\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e<\/strong>] \u3067\u8868\u793a\u3059\u308b\u30bf\u30b9\u30af\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u307e\u3059\u3002<\/li>\n<li>\u30bf\u30b9\u30af\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u3067\u3001\u30bf\u30b9\u30af\u306e\u305d\u3070\u306b\u3042\u308b<strong>\u30bf\u30b9\u30af\u306e\u4f9d\u5b58\u95a2\u4fc2\u30b5\u30de\u30ea<\/strong>\u30a2\u30a4\u30b3\u30f3\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u308b\u3068\u3001\u305d\u306e\u30bf\u30b9\u30af\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u89aa\u30bf\u30b9\u30af\u304a\u3088\u3073\u5b50\u30bf\u30b9\u30af\u306e\u6570\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\/\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30bf\u30b9\u30af\u306e\u4f5c\u696d\u30ed\u30b0\u3067\u3001\u4f5c\u696d\u30ed\u30b0\u306e\u8aac\u660e\u5411\u3051\u306b<\/span>\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>CMDB\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">CMDB\u306e\u95a2\u4fc2\u30de\u30c3\u30d7\u3092CSV\u30d5\u30a1\u30a4\u30eb\u307e\u305f\u306f\u753b\u50cf\u30d5\u30a1\u30a4\u30eb\uff08PNG\uff09\u3068\u3057\u3066\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u306f\u95a2\u4fc2\u30de\u30c3\u30d7\u3084\u30d3\u30b8\u30cd\u30b9\u30d3\u30e5\u30fc\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u4f7f\u7528\u53ef\u80fd\u3067\u3059\u3002\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u305f\u30d5\u30a1\u30a4\u30eb\/\u753b\u50cf\u306b\u542b\u307e\u308c\u308b\u60c5\u5831\u306f\u95a2\u4fc2\u304c\u5c55\u958b\u3055\u308c\u3066\u3044\u308b\u7bc4\u56f2\u306b\u9650\u5b9a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u95a2\u4fc2\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u9078\u629e\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304a\u3088\u3073\u4fdd\u5b58\u30dc\u30bf\u30f3\u306e\u30c7\u30b6\u30a4\u30f3\u304c\u5909\u308f\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/relationship-layout.png\" alt=\"relationship layout\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u305fCSV\u30d5\u30a1\u30a4\u30eb\u306b\u542b\u307e\u308c\u308b\u30ab\u30e9\u30e0\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<p><strong>Source CI\u540d\u3001Source CI\u30bf\u30a4\u30d7\u3001Destination CI\u540d\u3001Destination CI\u30bf\u30a4\u30d7\u3001\u95a2\u4fc2\u30bf\u30a4\u30d7<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-doc-id=\"4504799000052726307\" data-doc-type=\"writer\">CI\u95a2\u4fc2\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002CI\u95a2\u4fc2\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u5bfe\u5fdc\u3059\u308b\u30ab\u30e9\u30e0\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<p><strong>Source CI\u3001Source CI\u30bf\u30a4\u30d7\u3001Destination\u00a0CI\u3001Destination\u00a0CI\u30bf\u30a4\u30d7\u3001\u95a2\u4fc2\u30bf\u30a4\u30d7<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-reports-relationship.png\" alt=\"relationship layout\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e747\u670827\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">[<strong>\u7ba1\u7406<\/strong>] &gt; [<\/span><strong>\u30dd\u30fc\u30bf\u30eb\uff06\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u7d44\u7e54\u306e\u5f79\u5272<\/strong>] \u306e\u691c\u7d22\u6a5f\u80fd\u3067\u60f3\u5b9a\u3059\u308b\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u6642\u7cfb\u5217\u30b0\u30e9\u30d5\u3092\u542b\u3080\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u305f\u969b\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u304c\u30a4\u30f3\u30c9\u6a19\u6e96\u6642\u3067\u306a\u3044\u5834\u5408\u3001<\/span>X\u8ef8\u306e\u5024\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000051851618\" data-doc-type=\"writer\">\u610f\u56f3\u3057\u306a\u3044\u30ec\u30dd\u30fc\u30c8\u306e\u30ab\u30e9\u30e0\u306b\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e747\u670820\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u554f\u984c\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u7279\u6709\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3084\u56de\u907f\u7b56\u3092\u65b0\u898f\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001[<\/span><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4fdd\u5b58\u3057\u3066\u8ffd\u52a0<\/strong>] \u3092\u4f7f\u7528\u3057\u3066\u3001\u554f\u984c\u7279\u6709\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3084\u56de\u907f\u7b56\u3092<strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong>\u306b\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workaround-specific.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u304b\u3089\u554f\u984c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3084\u56de\u907f\u7b56\u306e\u30b3\u30d4\u30fc\u3084\u95a2\u9023\u4ed8\u3051\u3092\u884c\u3046\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/search-sloutions.png\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u3092\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002SDAdmin\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u554f\u984c\u7ba1\u7406<\/strong>] &gt; [<strong>\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9<\/strong>] \u3067\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u8907\u6570\u306e\u5909\u66f4\u3092\uff11\u3064\u306e\u554f\u984c\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u3078\u306e\u5909\u66f4\u306e\u95a2\u9023\u4ed8\u3051\u3092\u5fc5\u9808\u306b\u3059\u308b\u6a5f\u80fd\u304c\u554f\u984c\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/closure-code.png\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u304c\u30af\u30ed\u30fc\u30ba\u72b6\u614b\u3067\u3042\u308b\u3053\u3068\u304c\u554f\u984c\u60c5\u5831\u753b\u9762\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306e\u30b9\u30bf\u30f3\u30d7\u3067\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-details.png\" \/><\/span><\/li>\n<li><strong>\u65e2\u77e5\u306e\u30a8\u30e9\u30fc<\/strong>\u306e\u5024\u304c<strong>\u3044\u3044\u3048<\/strong>\u306e\u5834\u5408\u3001<strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3067<strong>\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u306b\u3059\u308b<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/mark-as-known-error.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u554f\u984c<\/strong>] \u306b\u65b0\u305f\u306a\u901a\u77e5\u30eb\u30fc\u30eb\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u65b0\u898f\u306e\u554f\u984c\u304c\u30b0\u30eb\u30fc\u30d7\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u3068\u304d\u3001\u30b0\u30eb\u30fc\u30d7\u30e1\u30f3\u30d0\u30fc\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u65b0\u898f\u306e\u5fdc\u7b54\u3092\u53d7\u4fe1\u3057\u305f\u3068\u304d\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u306b\u30e1\u30e2\u304c\u8ffd\u52a0\u3055\u308c\u305f\u3068\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u30e1\u30fc\u30eb<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/notification-rules-problem.png\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u7d44\u7e54\u306e\u5f79\u5272\uff08\u5831\u544a\u5148\u4e0a\u53f8\uff09\u3084\u30e6\u30fc\u30b6\u30fc\uff08\u5831\u544a\u8005\u3001\u6280\u8853\u62c5\u5f53\u8005\uff09\u306b\u30e1\u30fc\u30eb\u901a\u77e5\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u5185\u5bb9\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u3059\u308b\u305f\u3081\u3001\u554f\u984c\u901a\u77e5\u30eb\u30fc\u30eb\u300c<\/span><strong>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005\/\u4f9d\u983c\u8005\u3078\u901a\u77e5\u3059\u308b<\/strong>\u300d\u3092\u300c<strong>\u554f\u984c\u306e\u901a\u77e5\u3092\u9001\u4fe1\u3059\u308b<\/strong>\u300d\u306b\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/send-notification-for-problem.png\" \/><\/li>\n<\/ul>\n<p><strong>\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u30ec\u30dd\u30fc\u30c8\u3067\u300c<\/span><strong>\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9<\/strong>\u300d\u300c<strong>\u30af\u30ed\u30fc\u30ba\u30b3\u30e1\u30f3\u30c8<\/strong>\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ec\u30dd\u30fc\u30c8\u3067\u300c<\/span><strong>\u95a2\u9023\u3059\u308b\u554f\u984c\u306eID<\/strong>\u300d\u300c<strong>\u95a2\u9023\u3059\u308b\u554f\u984c\u306e\u4ef6\u540d<\/strong>\u300d\u300c<strong>\u95a2\u9023\u3059\u308b\u554f\u984c\u306e\u30bf\u30a4\u30d7<\/strong>\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u4ee5\u4e0b\u30c7\u30d5\u30a9\u30eb\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5ec3\u6b62\u3055\u308c\u305f\u305f\u3081\u3001\u3053\u308c\u3089\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7528\u3044\u3066\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/span><br class=\"zw-br\" \/><strong>\u56de\u907f\u7b56\u306e\u554f\u984c\u306e\u4ef6\u540d<\/strong>\u3001<strong>\u56de\u907f\u7b56\u306e\u554f\u984cID<\/strong>\u3001<strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u554f\u984cID<\/strong>\u3001<strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u554f\u984c\u306e\u4ef6\u540d<\/strong><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><strong>\u554f\u984c\u306e\u30c8\u30ea\u30ac\u30fc\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u554f\u984c\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3057\u3001\u7279\u5b9a\u306e\u6761\u4ef6\u3092\u6e80\u305f\u3059\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066\u3001\u901a\u77e5\u3084webhook\u306e\u30c8\u30ea\u30ac\u30fc\u3001\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u5b9f\u884c\u306a\u3069\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3057\u3066\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30bf\u30b9\u30af\u3092\u958b\u59cb\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span>SDAdmin\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30c8\u30ea\u30ac\u30fc<\/strong>] \u3067\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u554f\u984c\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u8a73\u7d30\u60c5\u5831\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/triggers-for-problems\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/triggers-for-problem.png\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><strong>\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff08[\u8a2d\u5b9a] &gt; [\u81ea\u52d5\u5316] &gt; [\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3]\uff09<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u8a73\u7d30\u60c5\u5831\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/custom_actions$Custom\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-action.png\" \/><br \/>\n<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30c8\u30ea\u30ac\u30fc\u3067\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u5bfe\u5fdc<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u304a\u3088\u3073\u30c8\u30ea\u30ac\u30fc\u3067\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u300c\u627f\u8a8d\u6bb5\u968e\u300d\u300c\u627f\u8a8d\u300d\u300c\u30bf\u30b9\u30af\u300d\u300c\u30e1\u30e2\u300d\u300c\uff08\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\uff09\u30e1\u30fc\u30eb\u5fdc\u7b54\u300d\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3082\u3057\u304f\u306f\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u7279\u6709\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u5909\u66f4\u30c8\u30ea\u30ac\u30fc\u3067\u4f7f\u7528\u3055\u308c\u308b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001<\/span>\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3082\u3057\u304f\u306f\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u7279\u6709\u306e\u8a2d\u5b9a\u3092\u884c\u3046\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u6ce8\uff1a\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3067\u4f5c\u6210\u3057\u305f\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3001\u5909\u66f4\u306e\u5404\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u30c8\u30ea\u30ac\u30fc\u3067\u306e\u307f\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3082\u3057\u304f\u306f\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u3067\u304a\u597d\u307f\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u3066\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001<strong>\u9069\u7528\u5148<\/strong>\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u3066\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u9078\u629e\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3082\u3057\u304f\u306f\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u9069\u7528\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/applies-to-drop-down.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><strong>\u9069\u7528\u5148<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u306f\u7de8\u96c6\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/custom_actions\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3082\u3057\u304f\u306f\u5909\u66f4\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30c8\u30ea\u30ac\u30fc<\/strong>] &gt; [<strong>\u30c8\u30ea\u30ac\u30fc for \u5909\u66f4<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002[<strong>\u65b0\u898f\u30c8\u30ea\u30ac\u30fc<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u3089\u3001\u5909\u66f4\u306e\u65b0\u898f\u30c8\u30ea\u30ac\u30fc\u30d5\u30a9\u30fc\u30e0\u3067<strong>\u30c8\u30ea\u30ac\u30fc\u306e\u9069\u7528\u5148<\/strong>\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304b\u3089\u304a\u597d\u307f\u306e\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3092\u9078\u629e\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-trigger.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u6ce8\uff1a\u30c8\u30ea\u30ac\u30fc\u306e<\/span><strong>\u9069\u7528\u5148<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u306f\u7de8\u96c6\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000051676656\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/triggers-for-changes\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e747\u670814\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000051341254\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000051341254\" data-doc-type=\"writer\">Zoho Analytics<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000051341254\" data-doc-type=\"writer\">\u8cc7\u7523\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u8abf\u67fb\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c7\u30fc\u30bf\u304cZoho Analytic\u306b\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3053\u308c\u3089\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30ec\u30dd\u30fc\u30c8\u3092<\/span>\u4f7f\u7528\u3001\u3082\u3057\u304f\u306f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000051341254\" data-doc-type=\"writer\">Zoho Analytics\u3067\u30e1\u30bf\u30c7\u30fc\u30bf\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u305f\u5f8c\u3001ServiceDesk Plus Cloud\u5168\u4f53\u306e\u30c7\u30fc\u30bf\u304cZoho Analytics\u306b\u518d\u540c\u671f\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u670830\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">SDAdmin\u306e\u5f79\u5272\u3092\u3082\u3064\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u554f\u984c\/\u5909\u66f4\/\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\/\u30ea\u30ea\u30fc\u30b9\/\u8cfc\u8cb7\/\u5951\u7d04\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u516c\u958b\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u3092\u7de8\u96c6\u304a\u3088\u3073\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u30d0\u30fc\u30b3\u30fc\u30c9\u5c65\u6b74\u306b\u30b5\u30a4\u30c8\u60c5\u5831\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e<\/span><strong>\u30b7\u30ea\u30a2\u30eb\u756a\u53f7<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5fc5\u9808\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u300cEnable Rule\u300d\u3092\u30aa\u30e9\u30f3\u30c0\u8a9e\u306b\u7ffb\u8a33\u3057\u305f\u969b\u306b\u8aa4\u5b57\u304c\u3042\u3063\u305f\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u30a2\u30ca\u30a6\u30f3\u30b9\u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u3001\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8ffd\u52a0\u3055\u308c\u3066\u3044\u308b\u30e9\u30b8\u30aa\u30dc\u30bf\u30f3\u3084\u756a\u53f7\u306e\u4e00\u89a7\u306b\u4e0d\u8981\u306a\u6539\u884c\u3084\u30a4\u30f3\u30c7\u30f3\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u30b3\u30e1\u30f3\u30c8\u3092\u4fdd\u5b58\u3057\u305f\u5f8c\u3001\u30bf\u30b9\u30af\u30b3\u30e1\u30f3\u30c8\u3067<\/span>\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u306b\u306a\u3063\u3066\u3044\u308b\u6587\u5b57\u5217\u3092\u30af\u30ea\u30c3\u30af\u3067\u304d\u306a\u304f\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u304c\u524a\u9664\u3055\u308c\u3066\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001\u5bfe\u5fdc\u3059\u308b\u30b5\u30fc\u30d3\u30b9SLA\u3092\u7de8\u96c6\u3067\u304d\u306a\u304f\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\/\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\/\u90e8\u7f72\u306b\u5bfe\u3059\u308b\u30ab\u30b9\u30bf\u30e0\u8a2d\u5b9a\u304c\u884c\u308f\u308c\u3066\u3044\u308b\u30c7\u30d5\u30a9\u30eb\u30c8\u30b5\u30a4\u30c8\u304b\u3089<\/span>SLA\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3044\u305f\u5834\u5408\u3001SLA\u3092\u4e26\u3073\u66ff\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000050512887\" data-doc-type=\"writer\">\u8cb8\u51fa\u3057\u8cc7\u7523\u306e\u8fd4\u5374\u901a\u77e5\u3067\u30b3\u30e1\u30f3\u30c8\u3092\u542b\u3080\u3088\u3046\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5b9f\u969b\u306e\u901a\u77e5\u3067\u306f\u3001\u30b3\u30e1\u30f3\u30c8\u304c\u300cloan closed<\/span>\u300d\u3068\u3044\u3046\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u7f6e\u63db\u3055\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u670827\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000050077415\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000050077415\" data-doc-type=\"writer\">\u30e1\u30e2\/\u30b3\u30e1\u30f3\u30c8\/\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u304c\u540c\u3058\u30bf\u30d6\u3067\u958b\u304b\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u670824\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff085\u670823\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000049927752\" data-doc-type=\"writer\">API\u306e\u5909\u66f4<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049927752\" data-doc-type=\"writer\"><strong>V3 API\u306e\u30e6\u30fc\u30b6\u30fc\u95a2\u9023\u306e\u64cd\u4f5c\u3078\u306e\u5bfe\u5fdc<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049927752\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u95a2\u9023\u306e\u64cd\u4f5c\u306b\u3064\u3044\u3066\u4ee5\u4e0b\u306e\u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049927752\" data-doc-type=\"writer\"><a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/endpointchart.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3934 aligncenter\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/endpointchart.png\" alt=\"\" width=\"456\" height=\"206\" \/><\/a><\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5f79\u5272\u306b\u57fa\u3065\u3044\u3066\u64cd\u4f5c\u304c\u5236\u9650\u3055\u308c\u307e\u3059\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u670816\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000049444745\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000049444745\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000049444745\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3067\u7279\u6b8a\u6587\u5b57 &amp; \u304c\u4f7f\u7528\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000049444745\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000049444745\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u540d\u3092\u5225\u306e\u540d\u524d\u306b\u5909\u66f4\u3057\u3001\u304b\u3064\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u5143\u306e\u540d\u524d\u3068\u540c\u3058\u30ea\u30af\u30a8\u30b9\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u4f5c\u6210\u3057\u305f\u5834\u5408\u3001\u540d\u524d\u3092\u5909\u66f4\u6e08\u307f\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u304a\u3088\u3073\u4f5c\u6210\u3057\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u3044\u305a\u308c\u3082\u7de8\u96c6\u304c\u3067\u304d\u306a\u304f\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u670813\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff085\u670810\u65e5\u304a\u3088\u30736\u67087\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>Zia\u306e\u81ea\u52d5\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7<\/strong><\/p>\n<p><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f\u300124\u6642\u9593\u306b1\u56de\u81ea\u52d5\u7684\u306b\u30ed\u30fc\u30f3\u30c1\u3055\u308c\u308b\u3088\u3046\u306b [<strong>Setup<\/strong>] &gt; [<strong>Zia<\/strong>] &gt; [<strong>Zia Chatbot<\/strong>] \u304b\u3089Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-auto-popup.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/zia$zia-auto-popup\" target=\"_blank\" rel=\"noopener\">\u7ba1\u7406\u8005\u30ac\u30a4\u30c9<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><strong>Zia\u306e\u30af\u30a4\u30c3\u30af\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u306fZia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304b\u3089\u30af\u30a4\u30c3\u30af\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u91cd\u8981\u306a\u3082\u3057\u304f\u306f\u983b\u5ea6\u306e\u9ad8\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5373\u6642\u306b\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306f [<strong>Setup<\/strong>] &gt; [<strong>Zia<\/strong>] &gt; [<strong>Quick Actions<\/strong>] \u304b\u3089\u6280\u8853\u62c5\u5f53\u8005\u3084\u4f9d\u983c\u8005\u306e\u30af\u30a4\u30c3\u30af\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/quickactions.png\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/zia-quick-actions\" target=\"_blank\" rel=\"noopener\">\u7ba1\u7406\u8005\u30ac\u30a4\u30c9<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u985e\u4f3c\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u4f5c\u6210\u306b\u304b\u304b\u308b\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3084\u52b4\u529b\u3092\u524a\u6e1b\u3067\u304d\u308b\u3088\u3046\u3001\u983b\u7e41\u306b\u4f5c\u6210\u3055\u308c\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u5411\u3051\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30c8\u30d4\u30c3\u30af\u306b\u95a2\u9023\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u542b\u3081\u3066\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u5206\u985e\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0<\/strong>] &gt; [<strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong>] \u3067\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/solution-templates.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/solution-templates\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30c8\u30d4\u30c3\u30af\u30a2\u30a4\u30b3\u30f3<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30c8\u30d4\u30c3\u30af\u306b\u30a2\u30a4\u30b3\u30f3\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f7f\u7528\u53ef\u80fd\u306a\u30a2\u30a4\u30b3\u30f3\u306e\u4e00\u89a7\u304b\u3089\u9078\u629e\u3059\u308b\u304b\u3001\u3082\u3057\u304f\u306f\u30ab\u30b9\u30bf\u30e0\u30a2\u30a4\u30b3\u30f3\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><strong>\u6280\u8853\u62c5\u5f53\u8005 - \u30b5\u30a4\u30c8\u304a\u3088\u3073\u30b0\u30eb\u30fc\u30d7<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f [<\/span><strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>] &gt; [<strong>\u30a2\u30af\u30b7\u30e7\u30f3<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/setting-icon.png\" \/><\/strong>] &gt; [<strong>\u30b5\u30a4\u30c8\u3068\u30b0\u30eb\u30fc\u30d7\u306e\u7ba1\u7406<\/strong>] \u3088\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\/\u30b0\u30eb\u30fc\u30d7\u306e\u95a2\u9023\u4ed8\u3051\u304a\u3088\u3073\u95a2\u9023\u4ed8\u3051\u306e\u89e3\u9664\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\"><strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u7de8\u96c6<\/strong>\u3084<strong>\u30b5\u30a4\u30c8\u3068\u30b0\u30eb\u30fc\u30d7\u306e\u7ba1\u7406<\/strong>\u6a5f\u80fd\u3092\u542b\u3081\u3001\u65e2\u5b58\u306e<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edite-icon.png\" \/>\u30a2\u30a4\u30b3\u30f3\u304c<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/setting-icon.png\" \/>\u30a2\u30a4\u30b3\u30f3\u306b\u7f6e\u304d\u63db\u3048\u3089\u308c\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/configuring-technicians\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000049204262\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u3092\u90e8\u7f72\u306b\u4e00\u62ec\u3057\u3066\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e746\u67086\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff085\u670825\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u6a5f\u80fd\u5f37\u5316 - \u30b9\u30da\u30fc\u30b9\u7ba1\u7406<\/span><\/h5>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u7d44\u7e54\u306e\u7269\u7406\u7684\u306a\u30b9\u30da\u30fc\u30b9\uff08<\/span><strong>\u30ad\u30e3\u30f3\u30d1\u30b9<\/strong>\u3001<strong>\u5efa\u7269<\/strong>\u3001<strong>\u30d5\u30ed\u30a2<\/strong>\u3001<strong>\u90e8\u5c4b<\/strong>\u306a\u3069\uff09\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u3001ServiceDesk Plus Cloud\u306e\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u30b9\u30da\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u5c0e\u5165\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u30b9\u30da\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u306f\u3001\u8cc7\u7523\u3084\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5404\u30b9\u30da\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u306a\u304a\u3001\u3053\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306f<\/span>\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u30b9\u30da\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30db\u30fc\u30e0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u30db\u30fc\u30e0\u304b\u3089\u30b9\u30da\u30fc\u30b9\uff08\u30ad\u30e3\u30f3\u30d1\u30b9<\/span>\u3001\u30d5\u30ed\u30a2\u306a\u3069\uff09\u3092\u8ffd\u52a0\/\u524a\u9664\/\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<strong>\u30b9\u30da\u30fc\u30b9\u30c4\u30ea\u30fc<\/strong>\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u7d44\u7e54\u5185\u306e\u3059\u3079\u3066\u306e\u30b9\u30da\u30fc\u30b9\u3084\u95a2\u9023\u4ed8\u3051\u3092\u5373\u6642\u306b\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/space-module-home.png\" \/><\/p>\n<p><strong>\u30ad\u30e3\u30f3\u30d1\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u30ad\u30e3\u30f3\u30d1\u30b9\u3067\u306f\u3001\u4f7f\u7528\u53ef\u80fd\u306a\u3059\u3079\u3066\u306e\u5efa\u7269\/\u30a2\u30e1\u30cb\u30c6\u30a3\/\u8a2d\u5099\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ad\u30e3\u30f3\u30d1\u30b9<\/span>\u3092\u65b0\u898f\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/campuses.png\" \/><\/p>\n<p><strong>\u5efa\u7269<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\"><strong>\u5efa\u7269<\/strong>\u3067\u306f\u3001\u7d44\u7e54\u306b\u5b58\u5728\u3059\u308b\u3059\u3079\u3066\u306e\u5efa\u7269\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u5efa\u7269\u5185\u306b\u306f\u3001\u5efa\u9020\u7269\u3060\u3051\u3067\u306a\u304f\u5efa\u9020\u7269\u3067\u306a\u3044\u3082\u306e\uff08\u99d0\u8eca\u5834\u3001\u904a\u6280\u5834\u306a\u3069\uff09\u3082\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/structures.png\" \/><\/p>\n<p><strong>\u30d5\u30ed\u30a2<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\">\u30d5\u30ed\u30a2\u3067\u306f\u3001\u5efa\u9020\u7269\u5185\u3067\u4f7f\u7528\u53ef\u80fd\u306a\u30d5\u30ed\u30a2\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30d5\u30ed\u30a2\u3092\u3082\u3068\u306b\u4f7f\u7528\u53ef\u80fd\u306a\u30b9\u30da\u30fc\u30b9\u3092\u5206\u985e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/floors.png\" \/><\/p>\n<p><strong>\u90e8\u5c4b\uff06\u30b9\u30da\u30fc\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\"><strong>\u90e8\u5c4b\uff06\u30b9\u30da\u30fc\u30b9<\/strong>\u3067\u306f\u3001\u30d5\u30ed\u30a2\u306b\u5b58\u5728\u3059\u308b\u5404\u90e8\u5c4b\u3084\u30b9\u30da\u30fc\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30b9\u30da\u30fc\u30b9\u306f\u4efb\u610f\u306e\u30b9\u30da\u30fc\u30b9\uff08\u6905\u5b50\u3084\u85ac\u306e\u4fdd\u7ba1\u30b9\u30da\u30fc\u30b9\u3001\u8caf\u8535\u5ba4\u3001\u533b\u52d9\u5ba4\u306a\u3069<\/span>\uff09\u306b\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/room-and-space.png\" \/><\/p>\n<p><strong>\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30b5\u30fc\u30d3\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\"><strong>\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30b5\u30fc\u30d3\u30b9<\/strong>\u3067\u306f\u3001\u4f7f\u7528\u53ef\u80fd\u306a\u69d8\u3005\u306a\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\uff08WiFi\u3001<\/span>\u98df\u6599\u8caf\u8535\u5ba4\u3001\u30ad\u30e3\u30d3\u30cd\u30c3\u30c8\u306a\u3069\uff09\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u3053\u308c\u3089\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u30ad\u30e3\u30f3\u30d1\u30b9\u3001\u5efa\u9020\u7269\u3001\u30d5\u30ed\u30a2\u3001\u90e8\u5c4b\uff06\u30b9\u30da\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/facility-services.png\" \/><\/p>\n<p><strong>\u30b9\u30da\u30fc\u30b9\u30c4\u30ea\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000048439178\" data-doc-type=\"writer\"><strong>\u30b9\u30da\u30fc\u30b9\u30c4\u30ea\u30fc<\/strong>\u3067\u306f\u3001\u5c55\u958b\u53ef\u80fd\u306a\u30c4\u30ea\u30fc\u8868\u793a\u3067\u3001<\/span>\u30b9\u30da\u30fc\u30b9\u9593\u306e\u7e4b\u304c\u308a\u3001\u5408\u8a08\u6570\u3001\u95a2\u9023\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30b9\u30da\u30fc\u30b9\u30c4\u30ea\u30fc\u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30b9\u30da\u30fc\u30b9\u3068\u305d\u306e\u95a2\u9023\u4ed8\u3051\u3092\u5168\u4f53\u7684\u306b\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/space-tree.png\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e745\u670826\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><strong>\u30a2\u30ca\u30a6\u30f3\u30b9<\/strong>\u306e\u5f62\u5f0f\u304c\u6280\u8853\u62c5\u5f53\u8005\u3068\u4f9d\u983c\u8005\u3067\u7570\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3059\u308b\u969b\u3001\u30cf\u30fc\u30c9\u30ea\u30d5\u30ec\u30c3\u30b7\u30e5\u3092\u884c\u308f\u306a\u3044\u3068\u4e00\u89a7\u30d3\u30e5\u30fc\u30d5\u30a3\u30eb\u30bf\u30fc\u306b\u5909\u66f4\u5185\u5bb9\u304c\u53cd\u6620\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30c9\u30a4\u30c4\u8a9e\u306e\u5834\u5408\u3001\u7528\u8a9e\u300cConversations<\/span>\u300d\u304c\u8aa4\u3063\u305f\u30b9\u30da\u30eb\u3067\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30bf\u30b9\u30af\u304c\u73fe\u5728\u6642\u523b\u3088\u308a\u524d\u306e\u7d42\u4e86\u4e88\u5b9a\u3067\u30c8\u30ea\u30ac\u30fc\u3055\u308c\u3001\u958b\u59cb\u4e88\u5b9a\u304c\u7a7a\u6b04\u306e\u5834\u5408\u3001\u8aa4\u3063\u305f\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u3067\u3001\u5de6\u5074\u306e\u30d1\u30cd\u30eb\uff08\u30ab\u30c6\u30b4\u30ea\u4e00\u89a7\uff09\u3068\u53f3\u5074\u306e\u30d1\u30cd\u30eb\uff08\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u4e00\u89a7\uff09\u306e\u9593\u3067\u30b9\u30af\u30ed\u30fc\u30eb\u6a5f\u80fd\u304c\u540c\u6642\u306b\u52d5\u304b\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30dd\u30fc\u30e9\u30f3\u30c9\u8a9e\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e\u30c4\u30fc\u30eb\u30d0\u30fc\u306e<\/span><strong>\u30ad\u30e3\u30f3\u30bb\u30eb<\/strong>\u30dc\u30bf\u30f3\u306e\u7ffb\u8a33\u304c\u8aa4\u3063\u3066\u3044\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u305f\u5f8c\u3001<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e<strong>\u5272\u5f53\u3066<\/strong>\u30dc\u30bf\u30f3\u3092\u8907\u6570\u56de\u30af\u30ea\u30c3\u30af\u3057\u305f\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u5272\u308a\u5f53\u3066\u901a\u77e5\u304c\u8907\u6570\u56de\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u6280\u8853\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u305f\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u5272\u308a\u5f53\u3066\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u9806\u756a\u304c\u4fdd\u6301\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u8a73\u7d30\u753b\u9762\u304b\u3089\u8cfc\u8cb7\u30aa\u30fc\u30ca\u30fc\u3068\u8ca9\u58f2\u5143\u3078\u30e1\u30fc\u30eb\u901a\u77e5\u3092\u9001\u4fe1\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u30ed\u30b0\u30a4\u30f3\u3067\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u5185\u90e8\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30c9\u30e9\u30a4\u30d6\u540d\u3068\u30d5\u30a1\u30a4\u30eb\u30b7\u30b9\u30c6\u30e0\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306e\u5bb9\u91cf\u3092\u8d85\u904e\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u8cc7\u7523\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u6b20\u843d\u3057\u3066\u3044\u308b\u5c5e\u6027\u304c\u3042\u308b\u5834\u5408\u3001\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u3067\u4eee\u60f3\u30de\u30b7\u30f3\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">CMDB<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308bCI\u306e\u540c\u671f\u30eb\u30fc\u30eb\u304c\u30b5\u30fc\u30d0\u30fc\u306b\u3082\u9069\u7528\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308bCI\u306e\u307f\u3092\u8868\u793a<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u30ea\u30ea\u30fc\u30b9\/\u5909\u66f4\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308bCI\u306e\u6570\u304c51\u500b\u4ee5\u4e0a\u306e\u5834\u5408\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u542b\u307e\u308c\u308bCI\u304c\u9069\u5207\u306b\u4e00\u89a7\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000048242233\" data-doc-type=\"writer\">\u4f9d\u5b58\u95a2\u4fc2\u306e\u30ea\u30f3\u30af\u3092\u30b0\u30e9\u30d5\u306e\u5916\u306b\u30c9\u30e9\u30c3\u30b0\u304a\u3088\u3073\u30b9\u30af\u30ed\u30fc\u30eb\u3057\u305f\u5834\u5408\u3001\u4f9d\u5b58\u95a2\u4fc2\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e745\u670820\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>\u65b0\u305f\u306a\u8a00\u8a9e\u3078\u306e\u5bfe\u5fdc<\/h5>\n<p>\u65b0\u305f\u306b2\u3064\u306e\u8a00\u8a9e\u300c\u30c7\u30f3\u30de\u30fc\u30af\u8a9e\u300d\u300c\u30a2\u30a4\u30b9\u30e9\u30f3\u30c9\u8a9e\u300d\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e745\u670818\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u306e\u4e00\u89a7\u753b\u9762\u304b\u3089\u4f9d\u983c\u8005\u306b\u5bfe\u3059\u308b\u8868\u793a\u6a29\u9650\u3092\u4e00\u62ec\u3067<\/span>\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u7ba1\u7406<\/span><\/p>\n<ul>\n<li>[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>] &gt; [<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>] \u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306b\u4ee3\u308f\u308a\u3001[<strong>ESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6<\/strong>] \u306e\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u7d44\u7e54\u306e\u7ba1\u7406\u8005\u3068\u3057\u3066\u6307\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30c9\u30e1\u30a4\u30f3\u306e\u6240\u6709\u6a29\u78ba\u8a8d\u3067\u9001\u4fe1\u3055\u308c\u308b\u30e1\u30fc\u30eb\u306e\u78ba\u8a8d\u30ea\u30f3\u30af\u306e\u30a2\u30f3\u30ab\u30fc\u30bf\u30b0\u306e\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">XLS\u307e\u305f\u306fXLSX\u5f62\u5f0f\u3067\u4fdd\u5b58\u3055\u308c\u3066\u3044\u308b\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u6e08\u307f\u306e\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u306b<\/span>\u8907\u6570\u306e\u30ab\u30e9\u30e0\u30d8\u30c3\u30c0\u30fc\u304c\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u56de\u7b54\u30ec\u30dd\u30fc\u30c8\u306b\u4e0d\u8981\u306a\u30b9\u30da\u30fc\u30b9\u304c\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047828724\" data-doc-type=\"writer\">\u30b5\u30fc\u30d0\u30fc\u3092\u518d\u8d77\u52d5\u3057\u305f\u969b\u3001Zoho Analytics\u306e\u5b9a\u671f\u30b8\u30e7\u30d6\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e745\u670811\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff084\u670821\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u306b\u304a\u3051\u308b\u7af6\u5408\u306e\u691c\u77e5<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u7af6\u5408\u306e\u691c\u77e5\u3067\u306f\u3001<\/span>\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3068\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u4e88\u5b9a\u3092\u30ea\u30ea\u30fc\u30b9\u3084\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u4e88\u5b9a\u3068\u6bd4\u8f03\u3057\u3066\u3001\u7af6\u5408\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u7af6\u5408\u3057\u306a\u3044\u5909\u66f4\u306e\u4e88\u5b9a\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><strong>\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6<\/strong>\u304a\u3088\u3073<strong>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6<\/strong>\u306f\u7af6\u5408\u306e\u691c\u77e5\u3067\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u8981\u7d20\u3067\u3059\u3002\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u7af6\u5408\u306e\u691c\u77e5<\/strong>] &gt; [<strong>\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u306f\u3001\u5909\u66f4\u3092\u884c\u308f\u306a\u3044\u6642\u9593\u5e2f\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3067\u306f\u3001\u5909\u66f4\u3092\u884c\u3046\u6642\u9593\u5e2f\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/freeze-maintenance-windows.png\" \/><\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u8a2d\u5b9a\u304a\u3088\u3073\u8a73\u7d30<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u300c\u7279\u5b9a\u306e\u30b5\u30fc\u30d3\u30b9\/\u30b5\u30a4\u30c8\u300d\u307e\u305f\u306f\u300c\u3059\u3079\u3066\u306e\u5909\u66f4\u300d\u306b\u5bfe\u3057\u3066\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u300c\u6761\u4ef6\u3042\u308a\u300d\u307e\u305f\u306f\u300c\u6761\u4ef6\u306a\u3057\u300d\u3067\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3084\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u9078\u629e\u3057\u305f\u671f\u9593\uff08\u65e5\u6b21\/\u9031\u6b21\/\u6708\u6b21\/\u5e74\u6b21\uff09\u3067\u7e70\u308a\u8fd4\u3059\u3088\u3046\u306b\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u304c\u6709\u52b9\u306a\u5834\u5408\u306b\u306f\u5909\u66f4\u306e\u4f5c\u6210\u3092\u5236\u9650\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/freezewindow.png\" \/><\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u6709\u52b9\u306a\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3068\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3001\u304a\u3088\u3073\u671f\u9650\u5207\u308c\u306e\u30d5\u30ea\u30fc\u30ba\u30a6\u30a3\u30f3\u30c9\u30a6\u3068\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u5225\u3005\u306b\u4e00\u89a7\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u4e00\u89a7\u3084\u30ab\u30ec\u30f3\u30c0\u30fc\u8868\u793a\u306b\u304a\u3044\u3066\u3001\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u7af6\u5408\u304c\u7af6\u5408\u306e\u30a2\u30e9\u30fc\u30c8\u30a2\u30a4\u30b3\u30f3\u3067\u8868\u793a<\/span>\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-list.png\" \/><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u8a73\u7d30\u753b\u9762\u306e [<strong>Planning<\/strong>] &gt; [<strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/strong>] \u306b\u306f\u3001\u5909\u66f4\u306e\u30ea\u30ea\u30fc\u30b9\/\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u4e88\u5b9a\u3068\u4e00\u81f4\/\u7af6\u5408\u3059\u308b\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u4e88\u5b9a\u3092\u8868\u793a\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/windows.png\" \/><br \/>\n<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u30ea\u30ea\u30fc\u30b9\/\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u4e88\u5b9a\u3092\u7af6\u5408\u30a6\u30a3\u30f3\u30c9\u30a6\u306b\u5165\u529b\u3059\u308b\u3068\u3001\u5909\u66f4\u8a73\u7d30\u753b\u9762\u306b\u30d5\u30ea\u30fc\u30ba\u30d0\u30ca\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-change.png\" \/><\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u8a73\u7d30\u753b\u9762\u306b<strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9<\/strong>\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u3067\u306f\u3001\u4e00\u81f4\u3059\u308b\u6709\u52b9\u306a\u30d5\u30ea\u30fc\u30b9\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u306b\u52a0\u3048\u3001\u5909\u66f4\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306b\u57fa\u3065\u3044\u3066<strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9<\/strong>\u304b\u3089\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u4e88\u5b9a\u3092\u8ffd\u52a0\u304a\u3088\u3073\u66f4\u65b0\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-sch.png\" \/><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u30ab\u30ec\u30f3\u30c0\u30fc\u8868\u793a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30ab\u30ec\u30f3\u30c0\u30fc\u8868\u793a\u3067\u306f<strong>\u5909\u66f4<\/strong>\u3084<strong>\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6<\/strong>\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30ab\u30ec\u30f3\u30c0\u30fc\u8868\u793a\u304b\u3089\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u8ffd\u52a0\u304a\u3088\u3073\u7de8\u96c6\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000047202095\" data-doc-type=\"writer\">\u30ab\u30ec\u30f3\u30c0\u30fc\u8868\u793a\u3067\u306f\u3001\u5f37\u5316\u3055\u308c\u305f\u30d5\u30a3\u30eb\u30bf\u30fc\u6a5f\u80fd\u3092\u7528\u3044\u3066\u3001\u6709\u52b9\u306a\u30d5\u30ea\u30fc\u30ba\/\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u30a6\u30a3\u30f3\u30c9\u30a6\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<br \/>\n<\/span><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-change.png\" \/><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e745\u67082\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong><\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u4ee5\u524d\u30d9\u30fc\u30bf\u7248\u3068\u3057\u3066\u304a\u77e5\u3089\u305b\u3057\u3066\u3044\u305f\u8cc7\u7523\u30e9\u30a4\u30d5\u30e9\u30a4\u30af\u30eb\u304c\u6b63\u5f0f\u306b\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8cc7\u7523\u30e9\u30a4\u30d5\u30e9\u30a4\u30af\u30eb\u3067\u306f\u3001<\/span>\u8cc7\u7523\u3092\u8cfc\u5165\u3057\u3066\u7834\u68c4\u3059\u308b\u307e\u3067\u306b\u901a\u5e38\u7d4c\u7531\u3059\u308b\u4e00\u9023\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5b9a\u7fa9\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u7c21\u5358\u306a\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3092\u4f7f\u7528\u3059\u308b\u8996\u899a\u7684\u306a\u30d3\u30eb\u30c0\u30fc\u3067\u4f5c\u6210\u304a\u3088\u3073\u516c\u958b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>] &gt; [<strong>\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/span><\/p>\n<p>\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u4f8b\uff1a<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-asset-life-cycle.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u5b9a\u7fa9\u3059\u308b\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3092\u5e0c\u671b\u306b\u5fdc\u3058\u3066<\/span>\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u306f\u8cc7\u7523\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3084\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306f\uff12\u3064\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u63a5\u7d9a\u3059\u308b\u7d4c\u8def\u3067\u3059\u3002\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u8a2d\u5b9a\u306f\u300c\u524d\u300d\u300c\u6b21\u306e\u671f\u9593\u300d\u300c\u5f8c\u300d\u3068\u3044\u3046\uff13\u3064\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u5206\u5272\u3055\u308c\u307e\u3059\u3002\u5404\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u30d5\u30a7\u30fc\u30ba\u3067\u306f\u3001\u57fa\u6e96\u3092\u78ba\u8a8d\u3057\u3001\u5bfe\u5fdc\u3059\u308b\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3001\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u5b9f\u884c\u3001Webhook\u306e\u5b9f\u884c\u3001\u901a\u77e5\u306e\u9001\u4fe1\u306a\u3069\uff09\u3092\u884c\u3046\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3092\u5171\u901a\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3068\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u8a2d\u5b9a\u304c\u91cd\u8907\u3059\u308b\u3053\u3068\u306a\u304f\u3001<\/span>\u8907\u6570\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\uff11\u3064\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u63a5\u7d9a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u5404\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\uff11\u3064\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u306e\u307f\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p>\u8a2d\u5b9a\u4f8b\uff1a<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-configuraion.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/asset-life-cycle\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000047008949\" data-doc-type=\"writer\"><strong>\u6ce8<\/strong>\uff1a\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u6709\u7121\u306b\u95a2\u308f\u3089\u305a\u3001\u8cc7\u7523\u306f\u5b58\u5728\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3042\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066<\/span>\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u5fc5\u9808\u3068\u306a\u308a\u3001\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u8a2d\u5b9a\u306b\u57fa\u3065\u3044\u3066\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002\u3042\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5b9f\u884c\u3057\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30eb\u30fc\u30eb\u3092\u9069\u7528\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u90e8\u7f72\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u300cIn Use\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3067\u5fc5\u9808\u3068\u306a\u308a\u3001\u305d\u308c\u3089\u306e\u5024\u306f\u300cIn Store\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3067\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u307e\u3059\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e744\u670826\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u554f\u984c\u306e\u901a\u77e5\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u969b\u3001\u53d7\u4fe1\u8005\u306e\u3057\u304d\u3044\u5024\u306b\u9054\u3057\u3066\u3044\u308b\u5834\u5408\u306b\u9069\u5207\u306a\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u5168\u4f53\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u306b<\/span>\u5909\u63db\u3055\u308c\u308b\u30e1\u30fc\u30eb\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u756a\u53f7\u306e\u4e00\u89a7\u3067\u4ee5\u4e0b\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<ul>\n<li>\u5225\u306e\u7a2e\u985e\u306e\u756a\u53f7<br \/>\n\u4f8b\uff1a\u6570\u5b57\u3001\u30ed\u30fc\u30de\u6570\u5b57\uff08\u5c0f\u6587\u5b57\u304a\u3088\u3073\u5927\u6587\u5b57\uff09\u3001\u6587\u5b57\uff08\u5c0f\u6587\u5b57\u304a\u3088\u3073\u5927\u6587\u5b57\uff09<\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u9006\u9806\u306e\u756a\u53f7<\/span><\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u4efb\u610f\u306e\u756a\u53f7\u304b\u3089\u306e\u958b\u59cb<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u524a\u9664\u306b\u4f34\u3046\u5f71\u97ff\u3092\u4f1d\u3048\u308b\u305f\u3081\u306e\u8b66\u544a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6539\u5584\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li>\u8cc7\u7523\u306e\u30d0\u30fc\u30b3\u30fc\u30c9\u3092\u9023\u7d9a\u3057\u3066\u751f\u6210\u3059\u308b\u65b9\u6cd5\u306b\u304a\u3044\u3066\u3001\u300c\u958b\u59cb\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6700\u521d\u306e\u6587\u5b57\u3068\u3057\u3066\u300c0\u300d\u3092\u5165\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\/\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u306e\u6642\u9593\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u300c<\/span>\u3053\u306e\u56db\u534a\u671f\u300d\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u969b\u3001\u76f4\u8fd1\u306e\u56db\u534a\u671f\u304c10\u6708\u306812\u6708\u306e\u9593\u306b\u307e\u305f\u304c\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u8a72\u5f53\u306e\u30c4\u30fc\u30eb\u30c1\u30c3\u30d7\u306b\u8aa4\u3063\u305f\u7bc4\u56f2\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30f3\u30c9\u30a6\u306e\u8aad\u307f\u8fbc\u307f\u4e2d\u306e\u7bc4\u56f2\u306b\u4e00\u8cab\u6027\u304c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30c9\u30a4\u30c4\u8a9e\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u3067\u300cResource Details<\/span>\u300d\u304c\u9069\u5207\u306b\u7ffb\u8a33\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5fc5\u9808\u306e\u5834\u5408\u3001<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e\u53f3\u5074\u306e\u30da\u30a4\u30f3\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\uff08<strong>Closed<\/strong>\u3092\u9664\u304f\uff09\u3092\u5909\u66f4\u3057\u305f\u5f8c\u3001\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4e88\u6e2c\u304c\u8aad\u307f\u8fbc\u307f\u4e2d\u306e\u307e\u307e\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u627f\u8a8d\u30ce\u30fc\u30c9\u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u4e14\u3064Actionable Messages for Outlook\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<\/span>\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30b3\u30d4\u30fc\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><strong>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u97d3\u56fd\u8a9e<\/strong>\u306e\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30b9\u30af\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u4ef6\u540d\u306b\u82f1\u8a9e\u4ee5\u5916\u306e\u6587\u5b57\u304c\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u4ef6\u540d\u304c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u60c5\u5831\u753b\u9762\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3067<\/span>\u6587\u5b57\u5316\u3051\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u56de\u7b54\u306b\u30b3\u30d4\u30fc\u3059\u308b\u969b\u3001\u5c55\u958b\u6e08\u307f\u8868\u793a\u306e\u56de\u7b54\u30bb\u30af\u30b7\u30e7\u30f3\u304c\u6298\u308a\u305f\u305f\u307e\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">IT\u8cc7\u7523\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u5bfe\u5fdc\u3059\u308bMAC\u30a2\u30c9\u30ec\u30b9\u304c\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u53d7\u3051\u53d6\u308b\u54c1\u76ee\u306e\u6570\u304c10\u500b\u3092\u8d85\u3048\u308b\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u3067<strong>\u54c1\u76ee\u306e\u53d7\u3051\u53d6\u308a<\/strong>\u64cd\u4f5c\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u8cc7\u7523\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u56fa\u6709\u306e\u30ab\u30e9\u30e0\u306e\u4e00\u90e8\u304c\u7a7a\u767d\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p>CMDB<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u8907\u6570\u9078\u629e\u306e\u5024\u3092\u542b\u3080CI\u3092CSV\u30d5\u30a1\u30a4\u30eb\u3092\u4ecb\u3057\u3066<\/span>\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000046241519\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u306e\u7d50\u679c\u753b\u9762\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u306b\u7a7a\u767d\u306e\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e744\u670819\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n\uff082022\u5e744\u67087\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<br \/>\n<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u3067\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30ea\u30ea\u30fc\u30b9\u3067\u5b9f\u884c\u3067\u304d\u308b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3084\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001URL\u3092\u547c\u3073\u51fa\u3059\u3053\u3068\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f5c\u6210\u3059\u308b\u306b\u306f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/strong>] &gt; [<strong>\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-menu-for-asset.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u60c5\u5831\u753b\u9762\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u30e1\u30cb\u30e5\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-menu-availability.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u6ce8\uff1a\u30ea\u30ea\u30fc\u30b9\u306e\u60c5\u5831\u753b\u9762\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f7f\u7528\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u6761\u4ef6\u306b\u3088\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u3067\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3001\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u306e\u30b5\u30d6\u30bf\u30d6\u3001\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3001\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u306e\u30b5\u30d6\u30bf\u30d6\u306b\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u6709\u52b9\u5316\u3059\u308b\u306b\u306f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u540d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u8a73\u7d30\u3092\u958b\u304d\u3001\u30ea\u30ea\u30fc\u30b9\u5185\u306e\u304a\u597d\u307f\u306e\u7b87\u6240\u306e\u30c8\u30b0\u30eb\u3092\u4f7f\u7528\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/release-custom-widget.png\" \/><\/p>\n<p><strong>\u696d\u52d9\u30eb\u30fc\u30eb\u304a\u3088\u3073\u30c8\u30ea\u30ac\u30fc\u5411\u3051\u306e\u65b0\u305f\u306a\u6f14\u7b97\u5b50<\/strong><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u696d\u52d9\u30eb\u30fc\u30eb\u3084\u30c8\u30ea\u30ac\u30fc\u306e\u6761\u4ef6\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306e\u6f14\u7b97\u5b50\u3068\u3057\u3066\u300c\uff5e\u304c\u5909\u66f4\u3055\u308c\u308b\u300d\u304c\u65b0\u305f\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u6f14\u7b97\u5b50\u306f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u5909\u66f4\u3055\u308c\u305f\u969b\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u305f\u3044\u5834\u5408\u306b\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u6ce8\uff1a\u3053\u306e\u6f14\u7b97\u5b50\u306f\u8907\u6570\u9078\u629e\u306e\u30d4\u30c3\u30af\u30ea\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u306f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><strong>\u30e6\u30fc\u30b6\u30fc\u59d4\u4efb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">SDAdmin\u304a\u3088\u3073HelpDeskAdmin\u306b\u3066\u3001\u6280\u8853\u62c5\u5f53\u8005\u307e\u305f\u306f\u4f9d\u983c\u8005\u304c\u59d4\u4efb\u4e0d\u53ef\u306e\u8a2d\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u8a31\u53ef\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt;[<strong>\u59d4\u4efb<\/strong>] \u3067\u5f53\u8a72\u6a5f\u80fd\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-delegation-enhancement.jpg\" \/><\/p>\n<p><strong>Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000045804478\" data-doc-type=\"writer\">\u57fa\u6e96\u3092\u3082\u3068\u306b\u3057\u3066Azure AD\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306b\u3088\u308a\u3001\u610f\u56f3\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u8981\u4ef6\u306b\u5408\u308f\u305b\u3066\u3001A<\/span>zure AD\u304b\u3089\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u3092ServiceDesk Plus Cloud\u306e\u5404\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30ab\u30b9\u30bf\u30e0\u30de\u30c3\u30d7\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u306b\u306f\u3001<strong>\u9023\u643a<\/strong>\u5185\u306eAzure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u30ab\u30fc\u30c9\u306e<strong>\u8a2d\u5b9a<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-sync-enhancements.png\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e744\u67085\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><strong>\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\uff08\u30d9\u30fc\u30bf\u7248\uff09<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30e9\u30a4\u30af\u30eb\u304c\u5c0e\u5165\u3055\u308c\u3001\u8cc7\u7523\u3092\u8cfc\u5165\u3057\u3066\u7834\u68c4\u3059\u308b\u307e\u3067\u306b\u7d4c\u7531\u3059\u308b\u4e00\u9023\u306e\u904e\u7a0b\u3092\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\u3001\u7c21\u5358\u306a\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3092\u4f7f\u7528\u3059\u308b\u8996\u899a\u7684\u306a\u30d3\u30eb\u30c0\u30fc\u3067\u4f5c\u6210\u304a\u3088\u3073\u516c\u958b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>] &gt; [<strong>\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u4f8b\uff1a<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-asset-life-cycle.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u5b9a\u7fa9\u3059\u308b\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3092\u5e0c\u671b\u306b\u5fdc\u3058\u3066\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u306f\u8cc7\u7523\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3084\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306f\uff12\u3064\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u63a5\u7d9a\u3059\u308b\u7d4c\u8def\u3067\u3059\u3002\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u8a2d\u5b9a\u306f\u300c\u524d\u300d\u300c\u6b21\u306e\u671f\u9593\u300d\u300c\u5f8c\u300d\u3068\u3044\u3046\uff13\u3064\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u5206\u5272\u3055\u308c\u307e\u3059\u3002\u5404\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u30d5\u30a7\u30fc\u30ba\u3067\u306f\u3001\u57fa\u6e96\u3092\u78ba\u8a8d\u3057\u3001\u5bfe\u5fdc\u3059\u308b\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3001\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u5b9f\u884c\u3001W<\/span>ebhook\u306e\u5b9f\u884c\u3001\u901a\u77e5\u306e\u9001\u4fe1\u306a\u3069\uff09\u3092\u884c\u3046\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3092\u5171\u901a\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3068\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u8a2d\u5b9a\u304c\u91cd\u8907\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u8907\u6570\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\uff11\u3064\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u63a5\u7d9a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u5404\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\uff11\u3064\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u306e\u307f\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8a2d\u5b9a\u4f8b\uff1a<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-configuraion.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/asset-life-cycle\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><strong>\u6ce8<\/strong>\uff1a\u8cc7\u7523\u306f\u3001<\/span>\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u6709\u7121\u306b\u95a2\u308f\u3089\u305a\u3001\u5b58\u5728\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3042\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u5fc5\u9808\u3068\u306a\u308a\u3001\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u8a2d\u5b9a\u306b\u57fa\u3065\u3044\u3066\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002\u3042\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5b9f\u884c\u3057\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30eb\u30fc\u30eb\u3092\u9069\u7528\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u90e8\u7f72\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u300cIn Use\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3067\u5fc5\u9808\u3068\u306a\u308a\u3001\u305d\u308c\u3089\u306e\u5024\u306f\u300cIn Store\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3067\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><strong>\u5236\u9650\u4e8b\u9805<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306e\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u30d5\u30a9\u30fc\u30e0\u306e\u6570\u306b\u306f\u9650\u308a\u304c\u3042\u308b\u305f\u3081\u3001\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u542b\u3080\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u5bfe\u5fdc\u3059\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u3001<\/span>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3067\u306e\u8cc7\u7523\u7ba1\u7406\u306f\u60f3\u5b9a\u901a\u308a\u306b\u4f5c\u52d5\u3057\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><strong>\u8cc7\u7523\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u3092\u89aa\u8cc7\u7523\u3068\u95a2\u9023\u4ed8\u3051\u3066\u3001\u540c\u6642\u306b\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8cc7\u7523\u306e<strong>\u5272\u308a\u5f53\u3066<\/strong>\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5272\u308a\u5f53\u3066\u306b\u52a0\u3048\u3001\u8cc7\u7523\u9593\u306e\u89aa\u5b50\u95a2\u4fc2\u3092\u78ba\u7acb\u3057\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u89aa\u5b50\u95a2\u4fc2\u3092\u78ba\u7acb\u3059\u308b\u306b\u306f\u3001<strong>\u5272\u5f53\u5148<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304b\u3089\u89aa\u8cc7\u7523\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-association.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u6ce8\uff1a\u95a2\u9023\u4ed8\u3051\u305f\u5f8c\u3001\u89aa\u8cc7\u7523\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u90e8\u7f72\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5b50\u8cc7\u7523\u3067\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002\u5b50\u8cc7\u7523\u3092\u7de8\u96c6\u3059\u308b\u969b\u3001\u3053\u308c\u3089\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u7de8\u96c6\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/p>\n<h5 data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30e2\u30d0\u30a4\u30eb\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u304a\u3088\u3073\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<\/span><strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u304a\u3088\u3073\u95a2\u9023\u4ed8\u3051\u5148<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523\u30d5\u30a9\u30fc\u30e0\u306e<strong>\u5408\u8a08\u30e1\u30e2\u30ea<\/strong>\u304a\u3088\u3073<strong>\u4eee\u60f3\u30e1\u30e2\u30ea<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30ae\u30ac\u30d0\u30a4\u30c8\uff08GB\uff09\u306e\u5024\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3067<strong>\u30e2\u30c7\u30eb<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5fc5\u9808\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000044939442\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u8cc7\u7523\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e743\u670831\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><strong>\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u304a\u3088\u3073\u9805\u76ee\u3092Zia\u3067\u4e88\u6e2c<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">Zia\u3067\u5b66\u7fd2\u3092\u884c\u3044\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3044\u3066\u95a2\u9023\u3059\u308b\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u304a\u3088\u3073\u9805\u76ee\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002[<strong>Setup<\/strong>\uff08\u7ba1\u7406\uff09] &gt; [<strong>Zia<\/strong>] &gt; [<strong>Artificial Intelligence<\/strong>\uff08\u4eba\u5de5\u77e5\u80fd\uff09<\/span>] \u3067\u4e88\u6e2c\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3059\u308b\u3068\u3001\u7ba1\u7406\u8005\u306f100\u4ee5\u4e0a\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7528\u3044\u3066Zia\u306b\u5b66\u7fd2\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><strong>\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u306e\u4e88\u6e2c<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">Zia\u306f\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3067\u5b66\u7fd2\u3092\u884c\u3044\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u6642\u306b\u4e0a\u4f4d3\u3064\u306e\u95a2\u9023\u3059\u308b\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3092\u4e88\u6e2c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u306f\u3001\u9069\u7528\u3055\u308c\u305f\u30ab\u30c6\u30b4\u30ea\u306b\u57fa\u3065\u3044\u3066\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/subcategory-prediction.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><strong>\u9805\u76ee\u306e\u4e88\u6e2c<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">Zia\u3067\u5b66\u7fd2\u3092\u884c\u3044\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u6642\u306b\u4e0a\u4f4d3\u3064\u306e\u95a2\u9023\u3059\u308b\u9805\u76ee\u3092\u4e88\u6e2c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u9805\u76ee\u306f\u3001\u9069\u7528\u3055\u308c\u305f\u30ab\u30c6\u30b4\u30ea\u304a\u3088\u3073\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u306b\u57fa\u3065\u3044\u3066\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/itemprediction.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u304a\u3088\u3073\u554f\u984c\u306e\u901a\u77e5\u306bBcc\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u306b\u304a\u3044\u3066\u3001\u7d44\u7e54\u306e\u5f79\u5272\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u306b\u57fa\u3065\u3044\u3066\u53d7\u4fe1\u8005\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5909\u6570\u306e\u4e00\u89a7\u306b\u65b0\u305f\u306a\u5909\u6570\u300c<strong>$associated_changes<\/strong>\u300d\u300c<strong>$associated_projects<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u65b0\u305f\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u5909\u6570\u300c<strong>$downtime<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u3067\u306f\u3001\u5404\u95a2\u9023\u4ed8\u3051\u304c\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u3001<\/span>\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u5909\u66f4\/\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30aa\u30fc\u30ca\u30fc\u304c\u53d7\u4fe1\u8005\u3068\u3057\u3066\u4e00\u89a7\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u5909\u66f4\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5909\u6570\u306e\u4e00\u89a7\u306b\u65b0\u305f\u306a\u5909\u6570\u300c<strong>$associated_releases<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.4\" data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000044939354\" data-doc-type=\"writer\">\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30c7\u30fc\u30bf\u3092\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u3059\u308b\u30a4\u30f3\u30dd\u30fc\u30c8\u30c7\u30fc\u30bf\u306b<\/span>\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e743\u670828\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u9593\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u79fb\u52d5<\/strong><\/p>\n<p><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u3042\u308b\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u304b\u3089\u5225\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3078\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u79fb\u52d5\u3059\u308b\u306b\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u304b\u3089<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u79fb\u52d5<\/strong>\u3092\u9078\u629e\u3057\u3001\u5fc5\u8981\u60c5\u5831\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/move-request.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u5143\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u5143\u3005\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306f\u3001\u5b8c\u4e86\u6e08\u307f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u3067\u4fdd\u6301\u3057\u3066\u304a\u304f\u3053\u3068\u3082\u3001\u524a\u9664\u3059\u308b\uff08\u30b4\u30df\u7bb1\u3078\u79fb\u52d5\u3059\u308b\uff09\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u306b\u3064\u3044\u3066\u306f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3067\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/move-request-advanced-portal-settings.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/move-requests\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044<\/span><\/p>\n<p><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u672c\u6a5f\u80fd\u306f\u8907\u6570\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u304c\u3042\u308b\u7d44\u7e54\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001<\/span><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u79fb\u52d5<\/strong>\u6a5f\u80fd\u306f\u300cSDAdmin\u300d\u300cSDSiteAdmin\u300d\u300cSDCo-ordinator\u300d\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u30ab\u30b9\u30bf\u30e0\u3057\u305f\u5f79\u5272\u306b\u5bfe\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u79fb\u52d5\u6a29\u9650\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000044345988\" data-doc-type=\"writer\">\u65b0\u305f\u306a\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u300c<strong>Moved<\/strong><\/span>\u300d\u306f\u3001\u6709\u3057\u3066\u3044\u308b\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u6570\u306b\u95a2\u308f\u3089\u305a\u3001\u3059\u3079\u3066\u306e\u7d44\u7e54\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e743\u670818\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30b9\u30da\u30a4\u30f3\u8a9e\u306e\u5834\u5408\u3001\u300csite<\/span>\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3\u8a9e\u306e\u5834\u5408\u3001\u300cdetails\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u4f5c\u6210\u6642\u306b [<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09<\/strong><\/span><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u6761\u4ef6<\/strong>] &gt; [<strong>\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc<\/strong>] \u3067\u9078\u629e\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u7de8\u96c6\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304b\u3089\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u3092\u6280\u8853\u62c5\u5f53\u8005\u304c\u627f\u8a8d\/\u5374\u4e0b\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u672c\u4e0d\u5177\u5408\u306f\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u304c<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4f1a\u8a71\u3092\u8ffd\u52a0\u3059\u308b\u969b\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u66f4\u65b0\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304cOn Hold\u306b\u5909\u66f4\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u672c\u4e0d\u5177\u5408\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3042\u308b\u5834\u5408\u306b\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30bf\u30b9\u30af\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u304c\u9069\u5207\u306b\u4f5c\u52d5\u3057\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u4f7f\u7528\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3059\u308b\u305f\u3081\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u696d\u52d9\u30eb\u30fc\u30eb\u304c\u7834\u640d\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u672c\u4e0d\u5177\u5408\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u6642\u306b\u5b9f\u884c\u3059\u308b\u305f\u3081\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30eb\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u306e\u307f\u767a\u751f\u3057\u3066\u304a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5909\u66f4\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304c\u5165\u529b\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e<\/span><strong>\u901a\u77e5\u5148\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3057\u3066\u3082\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u53cd\u6620\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u30d3\u30e5\u30fc\u3067\u3001\u7279\u6a29\u306e\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u304c\u516c\u958b\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u4f5c\u6210<\/span>\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u6a5f\u80fd\u3092\u7121\u52b9\u5316\u3057\u305f\u5f8c\u3067\u3042\u3063\u3066\u3082\u3001\u554f\u984c\u306e\u4e00\u90e8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067<\/span>\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u304c\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4e0d\u8981\u306a\u30d0\u30ea\u30c7\u30fc\u30b7\u30e7\u30f3\u30c1\u30a7\u30c3\u30af\u306b\u3088\u308a\u3001\u554f\u984c\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e<\/span>\u30d5\u30a9\u30fc\u30e0\u3067\u3001<strong>\u30b7\u30fc\u30c8\u3054\u3068 - \u30e6\u30fc\u30b6\u30fc<\/strong>\u30bf\u30a4\u30d7\u306e\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30a2\u30af\u30bb\u30b9\u30e9\u30a4\u30bb\u30f3\u30b9\uff08CAL\uff09\u306e\u5927\u6587\u5b57\u3068\u5c0f\u6587\u5b57\u304c\u533a\u5225\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cc7\u7523\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u8cc7\u7523\u3067MAC\u30a2\u30c9\u30ec\u30b9\u3092\u4f7f\u7528\u3067\u304d\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001MAC\u30a2\u30c9\u30ec\u30b9\u304c\u7a7a\u6b04\u3067\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30b9\u30ad\u30e3\u30f3\u3067\u8907\u6570\u306e\u8a8d\u8a3c\u60c5\u5831\u3068\u3042\u308f\u305b\u3066\u8907\u6570\u306e\u30db\u30b9\u30c8\u7bc4\u56f2\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<\/span>\u4eee\u60f3\u30db\u30b9\u30c8\uff08ESXi\uff09\u306e\u30b9\u30ad\u30e3\u30f3\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u4eee\u60f3\u30de\u30b7\u30f3\u304c\u9664\u5916\u30c7\u30d0\u30a4\u30b9\u306e\u4e00\u89a7\u306b\u3042\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001<\/span>\u4eee\u60f3\u30de\u30b7\u30f3\u304c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u89a7\u306b\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30b9\u30ad\u30e3\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u4e2d\u306e\u8aa4\u3063\u305f\u30ad\u30fc\u30ef\u30fc\u30c9\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">OID\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u304c\u9069\u5207\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u30a2\u30af\u30bb\u30b9\u30dd\u30a4\u30f3\u30c8\u304c\u5206\u985e\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u9664\u5916\u30c7\u30d0\u30a4\u30b9\u3068\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u4eee\u60f3\u30de\u30b7\u30f3\u304c\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u306e\u969b\u306b\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5fc5\u9808\u306b\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u627f\u8a8d\u8005\u3067\u3042\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u8cfc\u8cb7\u6ce8\u6587\u3067\u4f9d\u983c\u8005\u304c\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u60c5\u5831\u753b\u9762\u306e\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u901a\u77e5\u3092\u9001\u4fe1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3067\u30e1\u30fc\u30eb\u3059\u308b\u969b\u3001CC\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6307\u5b9a\u3057\u305f\u30a2\u30c9\u30ec\u30b9\u306b\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3067\u30e1\u30fc\u30eb\u3059\u308b\u969b\u306b\u30e1\u30fc\u30eb\u304c\u5909\u66f4\u3055\u308c\u305f\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u30e1\u30fc\u30eb\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u4ef6\u540d\u304c\u5909\u66f4\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u304b\u3089\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u53d7\u3051\u53d6\u308b\u969b\u306b<\/span>\u54c1\u76ee\u306e\u53d7\u3051\u53d6\u308a\u6a5f\u80fd\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000043758613\" data-doc-type=\"writer\">[\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0] \u30ab\u30e9\u30e0\u306b\u57fa\u3065\u3044\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30ec\u30dd\u30fc\u30c8\u306e\u4f5c\u6210\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e743\u670811\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>Zia\u306e\u512a\u5148\u5ea6\u4e88\u6e2c<\/h5>\n<p>Zia\u3067\u306f\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3067\u5b66\u7fd2\u3092\u884c\u3044\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u512a\u5148\u5ea6\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5b66\u7fd2\u306e\u5f8c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u6642\u306bZia\u306b\u3088\u3063\u3066\u4e0a\u4f4d3\u3064\u306e\u512a\u5148\u5ea6\u304c\u63d0\u6848\u3055\u308c\u307e\u3059\u3002\u512a\u5148\u5ea6\u306e\u4e88\u6e2c\u306f\u3001\u65e2\u5b58\u306e\u8a2d\u5b9a\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u512a\u5148\u5ea6\u304c\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u9650\u308a\u9069\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000043350256\" data-doc-type=\"writer\">[<strong>Setup<\/strong>\uff08\u7ba1\u7406\uff09] &gt; [<strong>Zia<\/strong>] &gt; [<strong>Artificial Intelligence<\/strong>\uff08<\/span>\u4eba\u5de5\u77e5\u80fd\uff09] \u3067Apply Prediction\uff08\u4e88\u6e2c\u306e\u9069\u7528\uff09\u3092\u6709\u52b9\u5316\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210\u6642\u306b\u4e88\u6e2c\u3055\u308c\u308b\u512a\u5148\u5ea6\u3092Zia\u306b\u3088\u3063\u3066\u81ea\u52d5\u9069\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-priority-prediction.png\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2022\u5e743\u67087\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000043350253\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000043350253\" data-doc-type=\"writer\">\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30ec\u30b3\u30fc\u30c9\u306e\u6700\u5927\u6570\u306b\u3064\u3044\u3066\u306e\u30ab\u30b9\u30bf\u30e0\u5236\u9650\u304c\u3044\u304f\u3064\u304b\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043350253\" data-doc-type=\"writer\">\u4fdd\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u3088\u308a\u53e4\u3044\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7de8\u96c6\u3059\u308b\u969b\u3001SLA\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u95a2\u9023\u3059\u308b\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000043350253\" data-doc-type=\"writer\">[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/strong><\/span>] \u3067\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u9078\u629e\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e742\u670819\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u901a\u77e5<\/span><\/p>\n<ul>\n<li>\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u901a\u77e5\u3092\u7121\u52b9\u306b\u3059\u308b\u300c<strong>Do Not Disturb<\/strong>\uff08\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u901a\u77e5\u7121\u52b9\uff09\u300d\u6a5f\u80fd\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002\u901a\u77e5\u30da\u30a4\u30f3\u3067\u8a72\u5f53\u306e\u30c8\u30b0\u30eb\u3092\u4f7f\u7528\u3057\u3066\u6709\u52b9\u5316\/\u7121\u52b9\u5316\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/do-not-disturb-notifications.png\" \/><\/li>\n<li>\u3088\u308a\u826f\u3044\u5916\u89b3\u3092\u76ee\u6307\u3057\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u901a\u77e5\u306e\u30ab\u30fc\u30c9\u30c7\u30b6\u30a4\u30f3\u3092\u6539\u3081\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u901a\u77e5\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u901a\u77e5\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u9805\u76ee\u306e\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/popup-notifications.png\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/span><\/p>\n<ul>\n<li>\u554f\u984c\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u5411\u3051\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u5909\u66f4\u6642<\/strong>\u30a4\u30d9\u30f3\u30c8\u304a\u3088\u3073<strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u3067\u30c7\u30b7\u30b8\u30e7\u30f3\u30dc\u30c3\u30af\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u30ab\u30b9\u30bf\u30e0\u3057\u305f\u696d\u52d9\u6642\u9593<\/p>\n<ul>\n<li>[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u696d\u52d9\u6642\u9593<\/strong>] \u3067\u3001\u9078\u629e\u3057\u305f\u66dc\u65e5\u56fa\u6709\u306e\u696d\u52d9\u6642\u9593\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u56fa\u6709\u306e\u696d\u52d9\u6642\u9593\u306f\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u5185\u306e\u8907\u6570\u306e\u30b5\u30a4\u30c8\u306b\u307e\u305f\u304c\u3063\u3066\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u696d\u52d9\u66dc\u65e5\u3068\u3057\u3066\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u65e5\u306f<strong>\u975e\u696d\u52d9\u65e5<\/strong>\u3068\u898b\u306a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/operational-hours.png\" \/><\/li>\n<\/ul>\n<p><strong>\u5909\u66f4<\/strong><\/p>\n<p style=\"padding-left: 40px\">\u30bf\u30b9\u30af\u304a\u3088\u3073\u30a2\u30e9\u30fc\u30c8\u306e\u81ea\u52d5\u30ad\u30e3\u30f3\u30bb\u30eb<\/p>\n<ul>\n<li>\u5909\u66f4\u304c\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u5834\u5408\u3001\u5909\u66f4\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u4fdd\u7559\u4e2d\u306e\u30bf\u30b9\u30af\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u6271\u3044\u3055\u308c\u307e\u3059\u3002\u5909\u66f4\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u306b\u306f\u3001\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u30bf\u30b9\u30af\u304c\u30af\u30ed\u30fc\u30ba\u53ef\u80fd\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<li>\u5909\u66f4\u304c\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u5834\u5408\u3001\u5909\u66f4\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u6709\u52b9\u306a\u30a2\u30e9\u30fc\u30c8\u306f\u5b8c\u4e86\u3057\u305f\u3082\u306e\u3068\u898b\u306a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u5909\u66f4\u306e\u4e00\u62ec\u30af\u30ed\u30fc\u30ba\u306b\u5bfe\u5fdc<\/p>\n<ul>\n<li>\u4f9d\u983c\u8005\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\u53cc\u65b9\u306e\u4e00\u89a7\u8868\u793a\u753b\u9762\u304b\u3089\u3001\u5909\u66f4\u3092\u4e00\u62ec\u30af\u30ed\u30fc\u30ba\u3059\u308b\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u5909\u66f4\u306e<strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u304b\u3089<strong>\u30af\u30ed\u30fc\u30ba<\/strong>\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u4e00\u89a7\u8868\u793a\u753b\u9762\u304b\u3089\u5404\u5909\u66f4\u3092\u30af\u30ed\u30fc\u30ba\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">CAB\u78ba\u8a8d\u4f9d\u983c\u306e\u4e00\u62ec\u9001\u4fe1<\/p>\n<ul>\n<li>\u8907\u6570\u306eCAB\u30e1\u30f3\u30d0\u30fc\u3078\u540c\u6642\u306b\u78ba\u8a8d\u4f9d\u983c\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u672c\u6a5f\u80fd\u306fCAB Evaluation\u30b9\u30c6\u30fc\u30b8\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cab-evaluatio.png\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u306b\u5bfe\u3059\u308b\u524d\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u7981\u6b62\u6a5f\u80fd<\/span><\/p>\n<ul>\n<li>\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u304c\u30b9\u30c6\u30fc\u30b8\u3092\u307e\u305f\u304c\u3063\u3066\u7de8\u96c6\u3059\u308b\u3053\u3068\u3092\u8a31\u53ef\/\u5236\u9650\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a31\u53ef\/\u5236\u9650\u3059\u308b\u306b\u306f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u5909\u66f4\u7ba1\u7406<\/strong>] &gt; [<strong>\u5909\u66f4\u306e\u5f79\u5272<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001 [<strong>\u524d\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u3092\u8a31\u53ef<\/strong>] \u3092\u9078\u629e\u307e\u305f\u306f\u9078\u629e\u3092\u89e3\u9664\u3057\u307e\u3059\u3002\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001[\u524d\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u3092\u8a31\u53ef] \u304c\u9078\u629e\u3055\u308c\u3066\u304a\u308a\u3001\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u306f\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u95a2\u308f\u3089\u305a\u3001\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u304c\u8a31\u53ef\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-role.png\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u4ed6\u306e\u627f\u8a8d\u8005\u3078\u306e\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u901a\u77e5\u6a5f\u80fd<\/p>\n<ul>\n<li>\u307e\u3060\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u3066\u3044\u306a\u3044\u5225\u306e\u627f\u8a8d\u8005\u306b\u5bfe\u3057\u3066\u3001\u5909\u66f4\u306e\u627f\u8a8d\u8005\u304c\u5b9f\u65bd\u3057\u305f\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u901a\u77e5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u901a\u77e5\u3059\u308b\u306b\u306f\u3001\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u627f\u8a8d\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b<strong>\u5225\u306e\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3057\u305f\u5834\u5408\u306b\u901a\u77e5<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/approval-action.png\" \/><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u30c8\u30ea\u30ac\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<p style=\"padding-left: 40px\">\u5909\u66f4\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u6761\u4ef6\u3067\u4ee5\u4e0b\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u5fa9\u65e7\u30d7\u30e9\u30f3\uff1a\u5fa9\u65e7\u30d7\u30e9\u30f3\u8aac\u660e<\/li>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\uff1a\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u8aac\u660e<\/li>\n<li>\u30af\u30ed\u30fc\u30ba\u60c5\u5831\uff1a\u30af\u30ed\u30fc\u30ba\u8aac\u660e<\/li>\n<li>\u30a4\u30f3\u30d1\u30af\u30c8\u60c5\u5831\uff1a\u30a4\u30f3\u30d1\u30af\u30c8\u8aac\u660e<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\uff1a\u5b9f\u969b\u306e\u30ea\u30ea\u30fc\u30b9\u958b\u59cb\u3001\u5b9f\u969b\u306e\u30ea\u30ea\u30fc\u30b9\u7d42\u4e86\u3001\u30ea\u30ea\u30fc\u30b9\u8aac\u660e\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u958b\u59cb\u4e88\u5b9a\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u7d42\u4e86\u4e88\u5b9a<\/li>\n<li>\u30ec\u30d3\u30e5\u30fc\u60c5\u5831\uff1a\u30ec\u30d3\u30e5\u30fc\u8aac\u660e<\/li>\n<li>\u5909\u66f4\u5b9f\u65bd\u30d7\u30e9\u30f3\uff1a\u5909\u66f4\u5b9f\u65bd\u8aac\u660e<\/li>\n<li>UAT\u60c5\u5831\uff1a\u5b9f\u969b\u306eUAT\u958b\u59cb\u3001\u5b9f\u969b\u306eUAT\u7d42\u4e86\u3001UAT\u8aac\u660e\u3001UAT\u306e\u958b\u59cb\u4e88\u5b9a\u3001UAT\u306e\u7d42\u4e86\u4e88\u5b9a<\/li>\n<li>\u5b8c\u4e86\u6642\u9593<\/li>\n<li>\u6b21\u56de\u30ec\u30d3\u30e5\u30fc\u65e5<\/li>\n<li>\u305d\u306e\u4ed6\u306e\u65e5\u4ed8\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<p style=\"padding-left: 40px\">[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u304b\u3089\u5909\u66f4\u5411\u3051\u306e<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0<\/strong>\u3092\u884c\u3046\u5834\u5408\u3001\u4ee5\u4e0b\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u8907\u6570\u884c\u306e\u8aac\u660e\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u5fa9\u65e7\u30d7\u30e9\u30f3\u8aac\u660e<\/li>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u8aac\u660e<\/li>\n<li>\u30af\u30ed\u30fc\u30ba\u8aac\u660e<\/li>\n<li>\u30a4\u30f3\u30d1\u30af\u30c8\u60c5\u5831\u8aac\u660e<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u8aac\u660e<\/li>\n<li>\u30ec\u30d3\u30e5\u30fc\u8aac\u660e<\/li>\n<li>UAT\u8aac\u660e<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u30ec\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<ul>\n<li>\u5909\u66f4\u30ec\u30dd\u30fc\u30c8\u3067<strong>\u30a8\u30ea\u30a2<\/strong>\u304a\u3088\u3073<strong>\u4f5c\u696d\u30ed\u30b0<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u30a4\u30f3\u30dd\u30fc\u30c8\/\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<ul>\n<li>CSV\u30d5\u30a1\u30a4\u30eb\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u30ad\u30fcID\u3092\u3082\u3068\u306b\u5909\u66f4\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u3067\u306f\u3001\u65e2\u5b58\u306e\u5909\u66f4\u306e\u9806\u5e8f\u304c\u7dad\u6301\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u5909\u66f4\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u304a\u3088\u3073\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u3001<strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">\u69d8\u3005\u306a\u6a5f\u80fd\u5f37\u5316<\/p>\n<ul>\n<li>\u300c$Current user site\u300d\u304c\u8ffd\u52a0\u3055\u308c\u305f\u3053\u3068\u306b\u3088\u308a\u3001<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5024\u3092\u8a2d\u5b9a<\/strong>\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u5909\u66f4\u306e<strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u3057\u3066\u30ed\u30b0\u30a4\u30f3\u6e08\u307f\u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30a4\u30c8\u306e\u5024\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u4f9d\u983c\u8005\u304c\u5909\u66f4\u3092\u958b\u59cb\u3057\u305f\u969b\u3001\u5bfe\u5fdc\u3059\u308b\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u300c\u6240\u5c5e\u30b5\u30a4\u30c8\u306a\u3057\u300d\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u4f9d\u983c\u8005\u306e\u30b5\u30a4\u30c8\u306e\u5024\u304c\u4f7f\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u304b\u3089\u5909\u66f4\u304c\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30a4\u30c8\u304a\u3088\u3073\u30b0\u30eb\u30fc\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u5909\u66f4\u3078\u30b3\u30d4\u30fc\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong><\/p>\n<ul>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3ID\u304c\u77ed\u7e2e\u3055\u308c\u3001\u7de8\u96c6\u53ef\u80fd\u306a\u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u304c\u4ed8\u304f\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3ID\u306e\u5f62\u5f0f\u4f8b\uff1aSOL-&lt;numerical value &gt;<\/li>\n<\/ul>\n<p><strong>\u8cfc\u8cb7<\/strong><\/p>\n<ul>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u60c5\u5831\u753b\u9762\u306e<strong>\u627f\u8a8d<\/strong>\u30bf\u30d6\u3067\u3001\u627f\u8a8d\u4e00\u89a7\u304c\u3059\u3050\u306b\u8aad\u307f\u8fbc\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u901a\u77e5\u3092\u69d8\u3005\u306a\u8a00\u8a9e\u3067\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u9023\u643a<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong>Outlook Actionable Messages\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u5bfe\u5fdc<\/strong><\/p>\n<p style=\"padding-left: 40px\">Outlook Actionable Messages\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u306f\u3001\u901a\u77e5\u30eb\u30fc\u30eb\u3067\u5404\u901a\u77e5\u3092\u7de8\u96c6\u3059\u308b\u969b\u306b\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u5909\u66f4\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u306e\u627f\u8a8d\u901a\u77e5\u306e\u5834\u5408\u306b\u306f\u3001\u5404\u627f\u8a8d\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/office-365-connector$customize\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/notifications-rule.png\" \/><\/p>\n<p style=\"padding-left: 40px\">\u6ce8\uff1a\u672c\u6a5f\u80fd\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3<\/strong>] &gt; [<strong>\u9023\u643a<\/strong>] &gt; [<strong>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a<\/strong>] \u3067Actionable Messages for Outlook\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u4f7f\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p style=\"padding-left: 40px\"><strong>Actionable Refresh Cards for Outlook\u304a\u3088\u3073 Microsoft Teams\u30dc\u30c3\u30c8\u901a\u77e5<\/strong><\/p>\n<p style=\"padding-left: 40px\">Actionable Messages for Outlook \u304c\u52d5\u7684\u306b\u306a\u308a\u3001\u30e1\u30fc\u30eb\u901a\u77e5\u307e\u305f\u306fServiceDesk Plus Cloud\u306eUI\u306b\u8a18\u9332\u3055\u308c\u3066\u3044\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u3082\u3068\u306b\u66f4\u65b0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002Microsoft Teams\u3067Outlook\u306e\u30e1\u30fc\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u66f4\u65b0\u3055\u308c\u305f\u30ab\u30fc\u30c9\u306fMicrosoft Teams\u306e\u30dc\u30c3\u30c8\u304a\u3088\u3073\u30c1\u30e3\u30c3\u30c8\u901a\u77e5\u3067\u3082\u66f4\u65b0\u3055\u308c\u307e\u3059\u3002<\/p>\n<h5><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000042141333\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u901a\u77e5\u307e\u305f\u306f\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089URL\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u4ee5\u524d\u306b\u6280\u8853\u62c5\u5f53\u8005\u306e\u307f\u306e\u5909\u66f4\u306e\u5f79\u5272\u304c\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u305f\u5834\u5408\u3001\u5909\u66f4\u306e\u30b3\u30d4\u30fc\u6a5f\u80fd\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u4f9d\u983c\u8005\u304c\u5909\u66f4\u3092\u30b3\u30d4\u30fc\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u3042\u308bClose\u307e\u305f\u306fReview\u30b9\u30c6\u30fc\u30b8\u3067\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3059\u308b\u969b\u3001\u5909\u66f4\u306e\u30b9\u30c6\u30fc\u30b8\u5185\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u540c\u6642\u306b\u7de8\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e742\u670811\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p>\u8abf\u67fb\u30e1\u30fc\u30eb\u901a\u77e5\u3067\u306e\u8907\u6570\u8a00\u8a9e\u5bfe\u5fdc<\/p>\n<ul>\n<li>\u30e6\u30fc\u30b6\u30fc\u304c [\u30e6\u30fc\u30b6\u30fc\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] \u3067\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u8a00\u8a9e\u306b\u57fa\u3065\u3044\u3066\u3001\u8abf\u67fb\u30e1\u30fc\u30eb\u901a\u77e5\u304c\u30e6\u30fc\u30b6\u30fc\u3078\u9001\u4fe1\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u8907\u6570\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u30b5\u30a4\u30c8\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u8a00\u8a9e\u306b\u57fa\u3065\u3044\u3066\u3001\u8abf\u67fb\u30e1\u30fc\u30eb\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30a4\u30c8\u306b\u8a00\u8a9e\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30e1\u30fc\u30eb\u901a\u77e5\u306f\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u8a00\u8a9e\u3067\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u3001\u554f\u984c\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u3001\u8cfc\u8cb7\u6ce8\u6587\u3001\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3067<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u30d7\u30ed\u30d1\u30c6\u30a3<\/strong>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u969b\u3001\u30af\u30ea\u30c3\u30af\u3054\u3068\u306b\u30d5\u30a3\u30fc\u30eb\u30c9\u30d7\u30ed\u30d1\u30c6\u30a3\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u8868\u793a\u3055\u308c\u7d9a\u3051\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30c6\u30ad\u30b9\u30c8\u304c\u4fdd\u5b58\u3055\u308c\u306a\u3044\u9650\u308a\u3001\u30d5\u30a9\u30f3\u30c8\u300cPT Sans font\u300d\u304c\u5927\u6587\u5b57\u306eQ\u306b\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u304b\u3089\u306e\u30e1\u30fc\u30eb\u8fd4\u4fe1\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u975e\u516c\u958b\u306e\u4f1a\u8a71\u3068\u3057\u3066\u8ffd\u52a0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u7d4c\u7531\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u958b\u304f\u969b\u3001\u691c\u7d22\u7528\u8a9e\u306b\u300c#\u300d\u304c\u542b\u307e\u308c\u306a\u3044\u5834\u5408\u3001\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u6210\u529f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u9593\u9694\u306b\u95a2\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30d5\u30a9\u30fc\u30e0\u304a\u3088\u3073\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067<strong>\u30ea\u30bd\u30fc\u30b9\u60c5\u5831<\/strong>\u306e\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u30e9\u30d9\u30eb\u306e\u7aef\u304c\u6b63\u5e38\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u304cOnhold\u307e\u305f\u306fClosed\u30b9\u30c6\u30fc\u30bf\u30b9\u304b\u3089\u5909\u66f4\u3055\u308c\u305f\u5834\u5408\u3001<strong>\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u3057\u3066<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u5909\u66f4<\/strong>\u6642\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u30d6\u30e9\u30a6\u30b6\u30fc\u3092\u62e1\u5927\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u30d5\u30a9\u30fc\u30e0\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3067\u3001<strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7d42\u4e86<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u4e0b\u90e8<\/span>\u306b\u30b9\u30af\u30ed\u30fc\u30eb\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000042356551\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/p>\n<ul>\n<li>\uff08\u30a2\u30af\u30b7\u30e7\u30f3\u306e\uff09\u7de8\u96c6\u30dc\u30bf\u30f3\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057\u3066<strong>\u65b0\u3057\u3044\u30bf\u30d6\u3067\u958b\u304f<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u5834\u5408\u3001\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc\u304b\u3089\u5951\u7d04\u3092\u7de8\u96c6\u3059\u308b\u3068\u3001\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u306a\u304f\u65b0\u898f\u5951\u7d04\u30d5\u30a9\u30fc\u30e0\u304c\u8aad\u307f\u8fbc\u307e\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u9023\u643a<\/p>\n<ul>\n<li>Zoho Survey\u9023\u643a\u3092\u6709\u52b9\u5316\u3059\u308b\u3068\u5185\u90e8\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e742\u67088\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000041626993\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000041626993\" data-doc-type=\"writer\">\u65b0\u8a00\u8a9e\u3078\u306e\u5bfe\u5fdc<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000041626993\" data-doc-type=\"writer\">\u65b0\u305f\u306b\u4ee5\u4e0b\uff18\u7a2e\u985e\u306e\u8a00\u8a9e\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><br class=\"zw-br\" \/>\u30a8\u30b9\u30c8\u30cb\u30a2\u8a9e\u3001\u30e9\u30c8\u30d3\u30a2\u8a9e\u3001\u30ae\u30ea\u30b7\u30e3\u8a9e\u3001\u30d6\u30eb\u30ac\u30ea\u30a2\u8a9e\u3001\u30eb\u30fc\u30de\u30cb\u30a2\u8a9e\u3001\u30de\u30b1\u30c9\u30cb\u30a2\u8a9e\u3001\u30ea\u30c8\u30a2\u30cb\u30a2\u8a9e\u3001\u30d5\u30e9\u30f3\u30c9\u30eb\u8a9e\uff08\u30d5\u30e9\u30de\u30f3\u8a9e\uff09<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000041626993\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8<\/p>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30b5\u30a4\u30c8\u540d\u304c\u8ca9\u58f2\u5143\u540d\u3068\u4e00\u81f4\u3059\u308b\u5834\u5408\u3001\u30a2\u30fc\u30ab\u30a4\u30d6\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5bfe\u5fdc\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u304b\u3089\u306e\u8fd4\u4fe1\u306e\u969b\u306b\u30af\u30ed\u30fc\u30ba\/\u5b8c\u4e86\u3068\u306a\u3063\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30aa\u30fc\u30d7\u30f3\u306b\u3059\u308b\u8a2d\u5b9a\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e742\u67083\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n<\/span><span style=\"color: #99cc00\">(2022\u5e741\u670825\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a)<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306eSLA\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<ul>\n<li>[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001SLA\u3092\u3069\u306e\u3088\u3046\u306b\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3078\u9069\u7528\u3059\u308b\u306e\u304b\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f7f\u7528\u53ef\u80fd\u306a\u9805\u76ee\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002\n<ul>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\"><strong>Use condition based SLAs<\/strong>\uff08\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u3092\u4f7f\u7528\uff09- \u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u3059\u308b\u57fa\u6e96\u304c\u4e00\u81f4\u3057\u305f\u5834\u5408\u306bSLA\u3092\u9069\u7528\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\"><strong>Use SLA selected by user<\/strong>\uff08\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3057\u305fSLA\u3092\u4f7f\u7528\uff09- \u30e6\u30fc\u30b6\u30fc\u304cSLA\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\"><strong>Use both user selected and condition based SLAs<\/strong>\uff08\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3057\u305fSLA\u304a\u3088\u3073\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u306e\u53cc\u65b9\u3092\u4f7f\u7528\uff09- \u30e6\u30fc\u30b6\u30fc\u304cSLA\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u3067\u4e0a\u66f8\u304d\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-request-sla-enhancement.png\" \/><br \/>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">SLA\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u901a\u77e5\u3068\u3042\u308f\u305b\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u3078\u30ab\u30b9\u30bf\u30e0\u901a\u77e5\u3092\u9001\u4fe1\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4ecb\u3057\u3066\u307b\u3068\u3093\u3069\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306eSLA\u304c\u5909\u66f4\u3055\u308c\u305f\u3053\u3068\u3092\u6280\u8853\u62c5\u5f53\u8005\u304a\u3088\u3073\u4f9d\u983c\u8005\u3078\u901a\u77e5\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">SLA\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6642\u9593\u3092\u5206\u5358\u4f4d\u3067\u8a2d\u5b9a\u3057\u3001SLA\u9055\u53cd\u3092\u53b3\u5bc6\u306b\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u8907\u6570\u306eSLA\u3092\uff11\u3064\u306e\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u7d10\u3065\u3051\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u6642\u306b\uff11\u3064\u306eSLA\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/service-slas\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">UI\u306e\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u3088\u308a\u826f\u3044\u30e6\u30fc\u30b6\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5411\u3051\u3001SLA\u4e00\u89a7\u753b\u9762\u304a\u3088\u3073SLA\u8a73\u7d30\u753b\u9762\u306eUI\u3092\u6539\u5584\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3067 [<strong>Use condition based SLAs<\/strong>\uff08\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u3092\u4f7f\u7528\uff09] \u307e\u305f\u306f [<strong>Use both user selected and condition based SLAs<\/strong>\uff08<\/span>\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3057\u305fSLA\u304a\u3088\u3073\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u306e\u53cc\u65b9\u3092\u4f7f\u7528\uff09] \u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9SLA\u306b\u57fa\u6e96\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u3088\u308a\u591a\u304f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073SLA\u306e\u57fa\u6e96\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u65e2\u5b58\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u306f\u3001[<strong>Use condition based SLAs<\/strong>\uff08<\/span>\u6761\u4ef6\u30d9\u30fc\u30b9\u306eSLA\u3092\u4f7f\u7528\uff09] \u30e2\u30fc\u30c9\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u6709\u52b9\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">SLA\u306b\u7d10\u3065\u3044\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u30b5\u30fc\u30d3\u30b9SLA\u306e\u57fa\u6e96\u3078\u79fb\u52d5\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u3069\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u3082\u7d10\u3065\u3044\u3066\u3044\u306a\u3044\u30b5\u30fc\u30d3\u30b9SLA\u306f\u7121\u52b9\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30a4\u30c8\u306e\u5024\u3092\u3082\u3068\u306b\u3001\u30b0\u30eb\u30fc\u30d7\u3084\u6280\u8853\u62c5\u5f53\u8005\u304c\u542b\u307e\u308c\u308bSLA\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u4e00\u8cab\u6027\u306a\u304f\u9069\u7528\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000041669775\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u305f\u5f8c\u3067\u3042\u3063\u3066\u3082\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306b\u3042\u308b\u9001\u4fe1\u30dc\u30bf\u30f3\u304c\u7121\u52b9\u306b\u306a\u3089\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e741\u670827\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005 - \u30b5\u30a4\u30c8\uff06\u30b0\u30eb\u30fc\u30d7\u306e\u95a2\u9023\u4ed8\u3051<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\">\u3088\u308a\u826f\u3044\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5411\u3051\u3001\u6280\u8853\u62c5\u5f53\u8005\u3068\u30b5\u30a4\u30c8\/\u30b0\u30eb\u30fc\u30d7\u306e\u95a2\u9023\u4ed8\u3051\u3092\u5f37\u5316\u3057\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u304c\u6280\u8853\u62c5\u5f53\u8005\u30d5\u30a9\u30fc\u30e0\u3092\u65b0\u898f\u4f5c\u6210\u3059\u308b\u969b\u3001\u307e\u305f\u306f\u7de8\u96c6\u3059\u308b\u969b\u3001\u30b5\u30a4\u30c8\/\u30b0\u30eb\u30fc\u30d7\u306e\u30b3\u30f3\u30dc\u30dc\u30c3\u30af\u30b9\u304b\u3089\u30b5\u30a4\u30c8\u3084\u30b0\u30eb\u30fc\u30d7\u3092\u691c\u7d22\u3057\u3001\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/configuring-technicians$add-tech\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/site-and-group-association.png\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\">\u4e00\u89a7\u753b\u9762\u306e [<strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; [<strong>\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051<\/strong>] \u304b\u3089\u6280\u8853\u62c5\u5f53\u8005\u3092\u30b5\u30a4\u30c8\u306b\u4e00\u62ec\u3067\u95a2\u9023\u4ed8\u3051\u308b\u969b\u3001\u7ba1\u7406\u8005\u306f\u9078\u629e\u3057\u305f\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\u3084\u30b0\u30eb\u30fc\u30d7\u3092\u4e8b\u524d\u5165\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/configuring-technicians$associate_sites\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associate-technician.png\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\"><strong>\u30b5\u30a4\u30c8\u306b\u6280\u8853\u62c5\u5f53\u8005\u3092\u95a2\u9023\u4ed8\u3051<\/strong>\u30d5\u30a9\u30fc\u30e0\u3067\u884c\u308f\u308c\u305f\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3059\u308b\u30b5\u30a4\u30c8\/\u30b0\u30eb\u30fc\u30d7\u3078\u306e\u95a2\u9023\u4ed8\u3051\u306f\u3001\u65e2\u5b58\u30c7\u30fc\u30bf\u306b\u8ffd\u52a0\u307e\u305f\u306f\u4e0a\u66f8\u304d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associates-tech.png\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000040937812\" data-doc-type=\"writer\">\u95a2\u9023\u4ed8\u3051\u306e\u89e3\u9664\u306e\u305f\u3081\u306b\u9078\u629e\u3057\u305f\u6280\u8853\u62c5\u5f53\u8005\u3092<strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u95a2\u9023\u4ed8\u3051\u3092\u89e3\u9664<\/strong>\u30d5\u30a9\u30fc\u30e0\u3067\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/disassocaite-tech.png\" \/><br \/>\n<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e741\u670821\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<br \/>\n<\/span><span style=\"color: #99cc00\">(2022\u5e741\u670810\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a)<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u30ec\u30dd\u30fc\u30c8\u304b\u3089\u306e\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u4f5c\u6210<\/strong><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30b0\u30e9\u30d5\u3092\u542b\u3080\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306b<\/span>\u5909\u63db\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u65b0\u305f\u306a\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u30ec\u30dd\u30fc\u30c8\u60c5\u5831\u753b\u9762\u3067\u30ec\u30dd\u30fc\u30c8\u3092\u4fdd\u5b58\u3059\u308b\u969b\u306b\u8a72\u5f53\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-widgets-from-reports.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u65e2\u5b58\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u3001\u30ec\u30dd\u30fc\u30c8\u4e00\u89a7\u306e\u304a\u597d\u307f\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u5bfe\u3057\u3066 [<strong>Access to Dashboard<\/strong>\uff08\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3078\u306e\u30a2\u30af\u30bb\u30b9\uff09<\/span>] \u30c8\u30b0\u30eb\u3092\u4f7f\u7528\u3057\u3066\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u6709\u52b9\/\u7121\u52b9\u306b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/access-to-dashboard.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a5f\u80fd\u306f\u6700\u5927100\u500b\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u6709\u52b9\u306b\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30b0\u30e9\u30d5\u3092\u542b\u3080\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u306b\u306e\u307f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u6700\u59274\u500b\u306e\u30ec\u30dd\u30fc\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u5404\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/report-widgets\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h5><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u4f7f\u7528\u72b6\u614b<\/strong><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u3042\u308b\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u4ecb\u3057\u3066\u884c\u308f\u308c\u305f\u6708\u3054\u3068\u306e\u5b9f\u884c\u304a\u3088\u3073\u65e5\u3054\u3068\u306eWebhook\u30b3\u30fc\u30eb\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8272\u3065\u3044\u3066\u3044\u308b\u9032\u6357\u30d0\u30fc\u306f\u6b8b\u308a\u306e\u5b9f\u884c\u304a\u3088\u3073Webhook\u30b3\u30fc\u30eb\u306e\u5272\u5408\u3092\u793a\u3059\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-function.png\" \/><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u65b0\u305f\u306a\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u65b0\u898f\u5c5e\u6027\u300c<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u30ad\u30fc<\/strong><\/span>\u300d\u304c\u5c0e\u5165\u3055\u308c\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u4e00\u610f\u306b\u8b58\u5225\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u306e\u307f\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u4e00\u89a7\u8868\u793a\u753b\u9762\u3067\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u3082\u3068\u306b\u30ea\u30ea\u30fc\u30b9\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\/\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u3068\u3044\u3063\u305f\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u7de8\u96c6\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3059\u308b\u5834\u5408\u306f\u3001\u6761\u4ef6\u306e\u57fa\u6e96\u3068\u3057\u3066\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u5c65\u6b74\u3067\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3092\u3082\u3068\u306b\u691c\u7d22\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<h5><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/h5>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3067\u306f\u3001\u5f79\u5272\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u306e\u307f\u3001\u5c5e\u6027\u300c<strong>User Type<\/strong>\uff08\u30e6\u30fc\u30b6\u30fc\u30bf\u30a4\u30d7\uff09<\/span>\u300d\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h5><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040760102\" data-doc-type=\"writer\">[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u9023\u643a<\/strong>] \u3067TeamViewer\u3084ADManager Plus\u306e\u9023\u643a\u3092\u6709\u52b9\u5316\/\u7121\u52b9\u5316\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e741\u670810\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/strong><\/p>\n<p>\u4ee5\u4e0b\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u5bfe\u5fdc\u3059\u308b\u6761\u4ef6\u3068\u3057\u3066CI\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u96a0\u3059<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8868\u793a<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u6709\u52b9\u5316<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7121\u52b9\u5316<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5fc5\u9808\u5316<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4efb\u610f\u5316<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u3092\u30af\u30ea\u30a2<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u8a00\u8a9e\u304c\u30d9\u30c8\u30ca\u30e0\u8a9e\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306eUI\u30e9\u30d9\u30eb\u306b\u9593\u9694\u306e\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d7\u30ec\u30fc\u30f3\u30c6\u30ad\u30b9\u30c8\u30e2\u30fc\u30c9\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u9078\u629e\u3057\u305f\u969b\u3001\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5185\u5bb9\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u300c\u901a\u77e5\u5148\u300d\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u5909\u6570\u3067\u306e\u8aa4\u3063\u305f\u51e6\u7406\u306b\u3088\u308a\u3001\u5909\u66f4\u304a\u3088\u3073\u8cfc\u8cb7\u6ce8\u6587\u306e\u627f\u8a8d\u901a\u77e5\u3067\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30ab\u30c6\u30b4\u30ea\u3001\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3001\u54c1\u76ee\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u66f4\u65b0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u884c\u3046\u696d\u52d9\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u3001\u627f\u8a8d\u30b9\u30c6\u30fc\u30b8\u304c\u30ea\u30ea\u30fc\u30b9\u627f\u8a8d\u306e\u8a73\u7d30\u753b\u9762\u3068\u540c\u69d8\u306e\u4e26\u3073\u9806\u306b\u306a\u3089\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8ffd\u52a0\u3055\u308c\u305fURL\u304c\u30af\u30ea\u30c3\u30af\u53ef\u80fd\u306a\u72b6\u614b\u3068\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p>\u8cc7\u7523<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306e\u30a2\u30c9\u30aa\u30f3\u304c\u7121\u52b9\u306a\u5834\u5408\u3067\u3042\u3063\u3066\u3082<strong>\u30ea\u30e2\u30fc\u30c8\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb<\/strong>\u30dc\u30bf\u30f3\u304c\u8cc7\u7523\u60c5\u5831\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000040278328\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u72b6\u614b\u3092\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3059\u308b\u969b\u306b<strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2022\u5e741\u67085\u65e5<\/span><span style=\"color: #99cc00\">\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000039935218\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30d6\u9805\u76ee\u306e\u30c8\u30ea\u30ac\u30fc<\/span><\/h5>\n<p>\u30bf\u30b9\u30af\u3001\u627f\u8a8d\u3001\u627f\u8a8d\u30ec\u30d9\u30eb\u3001\u901a\u77e5\u3001\u30e1\u30e2\u3068\u3044\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30d6\u9805\u76ee\u306b\u5bfe\u3057\u3066\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000039935218\" data-doc-type=\"writer\">\u9805\u76ee\u306e\u4f5c\u6210\/\u7de8\u96c6\/\u524a\u9664\u6642\u306b\u30c8\u30ea\u30ac\u30fc\u3092\u5b9f\u884c\u3059\u308b\u3088\u3046\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/triggers-for-request-sub-entities.png\" \/><\/p>\n<p>\u307e\u305f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30d6\u9805\u76ee\u306b\u5bfe\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3001\u30bf\u30b9\u30af\u3001\u901a\u77e5\u3001Webhook\u3068\u3044\u3063\u305f\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3082\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/triggers\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5><span data-doc-id=\"4504799000039935218\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u8a2d\u5b9a\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p>\u300cOn Hold\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30ab\u30b9\u30bf\u30e0\u3057\u305f\u300c\u9032\u884c\u4e2d\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u79fb\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u8a2d\u5b9a\u306f\u3059\u3079\u3066\u306e\u300cOn Hold\u300d\u30bf\u30a4\u30d7\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u307e\u305f\u306f\u7279\u5b9a\u306e\u300cOn Hold\u300d\u30bf\u30a4\u30d7\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u5168\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3088\u308a\u8a2d\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/configuring-self-service-portal$requests\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advanced-portal-settings.png\" \/><\/p>\n<p>\u6ce8\uff1a<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>\u5185\u306e\u65e2\u5b58\u9805\u76ee\u300c<strong>\u4f9d\u983c\u8005\u304c\u8fd4\u4fe1\u3057\u305f\u3068\u304dOn Hold\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\u3059\u308b<\/strong>\u300d\u304c\u3053\u306e\u8a2d\u5b9a\u306b\u7f6e\u304d\u63db\u3048\u3089\u308c\u307e\u3057\u305f\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002 \u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 What's new i\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=3846\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-3846","post","type-post","status-publish","format-standard","hentry","category-1-release-sdpod"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3846"}],"version-history":[{"count":79,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3846\/revisions"}],"predecessor-version":[{"id":7182,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/3846\/revisions\/7182"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}