{"id":4025,"date":"2023-01-30T21:09:41","date_gmt":"2023-01-30T12:09:41","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4025"},"modified":"2025-10-27T10:37:43","modified_gmt":"2025-10-27T01:37:43","slug":"servicedesk-plus-cloud-%e3%83%aa%e3%83%aa%e3%83%bc%e3%82%b9%e3%83%8e%e3%83%bc%e3%83%88%ef%bc%882023%e5%b9%b4%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4025","title":{"rendered":"ServiceDesk Plus Cloud \u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\uff082023\u5e74\uff09"},"content":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\nWhat's new in ServiceDesk Plus (Cloud help desk software)\uff08\u82f1\u8a9e\uff09<br \/>\n<a href=\"https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html\" target=\"_blank\" rel=\"noopener\">https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html<\/a><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u670827\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u81ea\u52d5\u7684\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u308b\u3088\u3046\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u6642\u306b\u4f7f\u7528\u3059\u308b\u30b5\u30f3\u30d7\u30eb\u30d5\u30a1\u30a4\u30eb\u306e\u30ab\u30e9\u30e0\u540d\u3092\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u65e5\u4ed8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e<strong>\u30af\u30ed\u30fc\u30ba<\/strong>\u30a2\u30a4\u30b3\u30f3\u304c\u8907\u6570\u56de\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u5834\u5408\u3001<\/span><strong>\u627f\u8a8d<\/strong>\u30bf\u30d6\u306e<strong>To<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u3067<\/span><strong>\u30ab\u30c6\u30b4\u30ea<\/strong>\u304c\u5fc5\u9808\u3068\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u3001<strong>\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea<\/strong>\u304a\u3088\u3073<strong>\u9805\u76ee<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3082\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306b\u30b7\u30f3\u30b0\u30eb\u30af\u30aa\u30fc\u30c8\uff08'\uff09<\/span>\u307e\u305f\u306f\u30c0\u30d6\u30eb\u30af\u30aa\u30fc\u30c8\uff08\"\uff09\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001<strong>To<\/strong>\u304a\u3088\u3073<strong>CC<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30a8\u30f3\u30b3\u30fc\u30c9\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u57fa\u6e96\u306b<\/span><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8ID<\/strong>\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u4fdd\u5b58\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f9d\u983c\u8005\u306b\u8fd4\u4fe1\u3057\u305f\u5834\u5408\u3001\u307e\u305f\u306f\u30b9\u30c6\u30fc\u30bf\u30b9\u304c<\/span><strong>\u9032\u884c\u4e2d<\/strong>\u304b\u3089<strong>\u30bf\u30a4\u30de\u30fc\u306e\u505c\u6b62<\/strong>\u306b\u5909\u66f4\u3055\u308c\u305f\u5834\u5408\u3001On Hold\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u304c<strong>\u671f\u65e5\u9055\u53cd<\/strong>\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5909\u66f4\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306e\u627f\u8a8d\u3092\u884c\u3063\u305f\u5f8c\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u306e\u5272\u308a\u5f53\u3066\u3092\u884c\u3063\u305f\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\u3068\u30b0\u30eb\u30fc\u30d7\u306b\u4e0d\u6574\u5408\u304c\u751f\u3058\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u3092\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306b\u5909\u63db\u3057\u305f\u969b\u3001<\/span><strong>\u627f\u8a8d\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u627f\u8a8d\u8005\u304c\u8a2d\u5b9a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u4f5c\u6210\u6e08\u307f\u306e\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30eb\u30bf\u30fc\u306b\u5927\u91cf\u306e\u30ec\u30b3\u30fc\u30c9\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u4fdd\u5168<\/span><\/p>\n<ul>\n<li><strong>\u4f9d\u983c\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u5225\u306e\u6280\u8853\u62c5\u5f53\u8005\u307e\u305f\u306f\u4f9d\u983c\u8005\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30b5\u30a4\u30c8\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4fdd\u5168\u3092\u8ffd\u52a0\u307e\u305f\u306f\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000086833647\" data-doc-type=\"writer\">\u30cf\u30fc\u30c9\u30ea\u30d5\u30ec\u30c3\u30b7\u30e5\u3092\u5b9f\u65bd\u3057\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u753b\u9762\u3067<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u670826\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000085515437\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000085515437\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><strong>\u30c9\u30ea\u30eb\u30c0\u30a6\u30f3\u5206\u6790<\/strong>\u306e\u30ec\u30dd\u30fc\u30c8\u306e<strong>\u5272\u5f53\u3066<\/strong>\u30ab\u30e9\u30e0\u306b\u6280\u8853\u62c5\u5f53\u8005\u540d\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000085515437\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085515437\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u3092\u6280\u8853\u62c5\u5f53\u8005\u306b\u5909\u66f4\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u670821\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p>\u7ba1\u7406<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b<\/span>Professional Edition\u306b\u304a\u3044\u3066\u3001\u30d5\u30eb\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u306e\u5f79\u5272\u306e\u9078\u629e\u3001\u4fdd\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u5f79\u5272\u306e\u9078\u629e\u306b\u95a2\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u670818\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u7ba1\u7406<\/strong><\/p>\n<p><strong>Zia AI\u3092\u4f7f\u7528\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u30af\u30ed\u30fc\u30ba\u3068\u518d\u30aa\u30fc\u30d7\u30f3<\/strong><\/p>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4eba\u5de5\u77e5\u80fdZia\u306b\u304a\u3044\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u8fd4\u4fe1\u3092\u30ec\u30d3\u30e5\u30fc\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u4ee5\u4e0b\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c<\/span>\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u78ba\u8a8d\u3092\u53d7\u9818\u3057\u305f\u969b\u3001\u89e3\u6c7a\u6e08\u307f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u6848\u5185\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30e6\u30fc\u30b6\u30fc\u304c\u78ba\u8a8d\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30af\u30ed\u30fc\u30ba\u6e08\u307f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\u3059\u308b\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<\/span><strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u307e\u305f\u306f\u518d\u30aa\u30fc\u30d7\u30f3\u3059\u308b\u3088\u3046\u306bZia\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advance-portal-settings.png\" alt=\"Site filter - List view\" \/><\/p>\n<p><strong>\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001<\/span><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3084<strong>\u7d44\u7e54\u306e\u5f79\u5272<\/strong>\u3068\u3044\u3063\u305f\u57fa\u6e96\u3092\u3082\u3068\u306b\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u57fa\u6e96\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f &gt; \u30a2\u30a4\u30b3\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u8a72\u5f53\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30b5\u30d6\u30d5\u30a3\u30fc\u30eb\u30c9\u3078\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-groups.png\" alt=\"Site filter - List view\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4e00\u89a7\u753b\u9762\u306b<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-12-26-182551.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4639\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-12-26-182551.png\" alt=\"\" width=\"23\" height=\"23\" \/><\/a><\/span>\u30a2\u30a4\u30b3\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u3001\u305d\u306e\u30a2\u30a4\u30b3\u30f3\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u306e\u7de8\u96c6\u3084\u524a\u9664\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-user-group.png\" alt=\"Site filter - List view\" \/><\/li>\n<\/ul>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u8a2d\u5b9a\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4ee5\u4e0b3\u3064\u306e\u3044\u305a\u308c\u304b\u306e<\/span>\u8a2d\u5b9a\u3092\u4f7f\u7528\u3057\u3066\u3001\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u30bb\u30c3\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><strong>\u6280\u8853\u62c5\u5f53\u8005\u306b\u3088\u308b\u8a2d\u5b9a<\/strong>\uff1a\u6280\u8853\u62c5\u5f53\u8005\u304c\u81ea\u8eab\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\/\u30aa\u30d5\u30e9\u30a4\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308b\u8a2d\u5b9a<\/strong>\uff1a\u30b7\u30b9\u30c6\u30e0\u5074\u3067\u6280\u8853\u62c5\u5f53\u8005\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\/\u30aa\u30d5\u30e9\u30a4\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u6280\u8853\u62c5\u5f53\u8005\u306f\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002\u3053\u306e\u8a2d\u5b9a\u9805\u76ee\u3068\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u6280\u8853\u62c5\u5f53\u8005\u3067\u3042\u3063\u3066\u3082\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308b\u8a2d\u5b9a\uff08\u6280\u8853\u62c5\u5f53\u8005\u306b\u3088\u308b\u7de8\u96c6\u53ef\uff09<\/strong>\uff1a\u3053\u306e\u8a2d\u5b9a\u9805\u76ee\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30b7\u30b9\u30c6\u30e0\u5074\u3067\u30aa\u30f3\u30e9\u30a4\u30f3\/\u30aa\u30d5\u30e9\u30a4\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u8a2d\u5b9a\u3055\u308c\u308b\u3082\u306e\u306e\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/technical-availability-setting-enhancement.png\" alt=\"Site filter - List view\" \/><\/p>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u306e\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u52d5\u3067\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/technical-auto-assign-enhancement.png\" alt=\"New custom reports module\" \/><\/p>\n<p><strong>\u4fdd\u5168<\/strong><\/p>\n<p><strong>\u5909\u66f4\u306e\u4fdd\u5168<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4fdd\u5168\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u7528\u3044\u3066\u3001\u5909\u66f4\u3092\u5b9a\u671f\u7684\u306b\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u306e<\/span>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306f\u65e5\u6b21\u3001\u9031\u6b21\u3001\u6708\u6b21\u3001\u4e00\u5b9a\u671f\u9593\u3054\u3068\u3001\u4e00\u5ea6\u306e\u307f\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u4fdd\u5168\u306f<\/span><strong>Enterprise<\/strong> Edition\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u305d\u306e\u4ed6\u306e\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3067\u306f\u5909\u66f4\u30a2\u30c9\u30aa\u30f3\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3067\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<br class=\"zw-br\" \/>\u203b\u65e5\u672c\u3067\u306e\u8ca9\u58f2\u4f53\u7cfb\u306b\u304a\u3051\u308b\u30a2\u30c9\u30aa\u30f3\u306e\u6709\u7121\u306b\u3064\u3044\u3066\u306f\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u4fdd\u5168\u3092\u4f5c\u6210\u3059\u308b\u306b\u306f\u3001<\/span><strong>\u4fdd\u5168<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304b\u3089\u5909\u66f4\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/maintenance-changes.png\" alt=\"Site filter - List view\" \/><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3055\u308c\u3066\u3044\u308b\u5909\u66f4\u306e\u4fdd\u5168\u3092<\/span>\u4e00\u89a7\u30d3\u30e5\u30fc\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc\u3067\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u4fdd\u5168\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4fdd\u5168\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304c\u300c<strong>\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u300d\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u7f6e\u63db\u3055\u308c\u307e\u3057\u305f\u3002\u300c\u30a2\u30af\u30c6\u30a3\u30d6\u300d\u300c\u4e2d\u65ad\u300d\u300c\u5b8c\u4e86\u300d\u300c\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u300d\u3067\u4fdd\u5168\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u5909\u66f4\u306e\u4fdd\u5168\u3092\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u884c\u306e\u8272\u8a2d\u5b9a<\/strong> - <strong>\u884c\u306e\u8272\u8a2d\u5b9a<\/strong>\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-12-26-184254.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4643\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-12-26-184254.png\" alt=\"\" width=\"22\" height=\"22\" \/><\/a>\u3092\u7528\u3044\u3066\u3001\u4fdd\u5168\u306e\u4e00\u89a7\u30d3\u30e5\u30fc\u3084\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u306e\u30ab\u30e9\u30fc\u30b3\u30fc\u30c9\u3092\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4fdd\u5168\u306e\u5834\u5408\u3001\u884c\u306e\u8272\u306f\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u512a\u5148\u5ea6\u3001\u30ab\u30c6\u30b4\u30ea\u3001\u30ec\u30d9\u30eb\u306b\u57fa\u3065\u3044\u3066\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u4fdd\u5168\u306e\u5834\u5408\u3001\u884c\u306e\u8272\u306f\u5909\u66f4\u30bf\u30a4\u30d7\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u5909\u66f4\u30ea\u30b9\u30af<\/span>\u306b\u57fa\u3065\u3044\u3066\u9069\u7528\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/maintenance-request.png\" alt=\"Site filter - List view\" \/><\/li>\n<\/ul>\n<\/li>\n<li><strong>\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc<\/strong> - \u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306e\u4e00\u74b0\u3068\u3057\u3066\u4ee5\u4e0b\u306e\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc\u304b\u3089\u65b0\u898f\u4fdd\u5168\u3092\u4f5c\u6210<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\"><strong>\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc<\/strong>\u3092\u7528\u3044\u3066\u4fdd\u5168\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4fdd\u5168\u306e\u4ef6\u540d\u3092\u7528\u3044\u3066\u4fdd\u5168\u3092\u691c\u7d22<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/maintenance-date.png\" alt=\"Site filter - List view\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\uff1a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8<\/strong>] \u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u5909\u66f4\u306e\u4fdd\u5168\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u5909\u66f4\u306e\u4fdd\u5168\u306e\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u5909\u66f4\u306e\u30ec\u30dd\u30fc\u30c8\u3092<\/span>\u4fdd\u5168\u30ab\u30e9\u30e0\u3092\u542b\u3081\u3066\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/images\/custom-reports.png\" alt=\"Reports\" \/><\/p>\n<p><strong>\u4fdd\u5168\u306e\u5f79\u5272<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4fdd\u5168\u306e\u5f79\u5272\u3092\u5b9a\u7fa9\u3059\u308b\u305f\u3081\u306e\u6a29\u9650\u8a2d\u5b9a\u306e\u9805\u76ee\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/maintenance-portal.png\" alt=\"Site filter - List view\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u304a\u3088\u3073\u6a29\u9650\u8a2d\u5b9a\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u6298\u308a\u305f\u305f\u3093\u3060\u308a\u3001\u5c55\u958b\u3057\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u5909\u66f4\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><strong>\u5909\u66f4<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u304a\u3044\u3066\u3001\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b<strong>\u4fdd\u5168\u306e\u5909\u66f4<\/strong>\u3068\u3044\u3046\u65b0\u305f\u306a\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/all-changes-c.png\" alt=\"Site filter - List view\" \/><\/li>\n<li><strong>\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e<\/strong>\u306b\u65b0\u305f\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u300c<strong>\u4fdd\u5168<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u4fdd\u5168\u3067\u4f5c\u6210\u3057\u305f\u5909\u66f4\u306f\u300c<strong>\u306f\u3044<\/strong>\u300d\u3068\u8868\u793a\u3055\u308c\u3001\u300c<strong>\u306f\u3044<\/strong>\u300d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u5909\u66f4\u306e\u4fdd\u5168\u306e\u8a73\u7d30\u753b\u9762\u306b\u9077\u79fb\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/all-changes-b.png\" alt=\"Site filter - List view\" \/><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u5de6\u30d1\u30cd\u30eb\u304b\u3089\u3001\u89e3\u6c7a\u65e5\u6642\u3001\u6700\u65b0\u306e\u66f4\u65b0\u65e5\u6642\u3001\u8fd4\u4fe1\u671f\u65e5\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6280\u8853\u62c5\u5f53\u8005\u3084\u4f9d\u983c\u8005\u306f\u3001\u4e0a\u8a18\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u542b\u3080\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u4f5c\u6210\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3067\u3001\u8a72\u5f53\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u60c5\u5831\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e7412\u67088\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u306a\u3063\u3066\u3044\u308b\u5909\u66f4\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u3001\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u3057\u3066\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3092\u5b9f\u884c\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">API\u30ec\u30dd\u30fc\u30c8\u3092\u4e00\u62ec\u3067\u4f5c\u6210\u3059\u308b\u969b\u3001\u91cd\u8907\u3057\u305f\u30a8\u30f3\u30c8\u30ea\u30fc\u304c\u8ffd\u52a0\u3055\u308c\u3001\u30c7\u30fc\u30bf\u306e\u4e0d\u4e00\u81f4\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000085358444\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u6642\u306e<\/span><strong>\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0<\/strong>\u306e\u65e5\u4ed8\/\u6642\u523b\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u30ab\u30ec\u30f3\u30c0\u30fc\u30e1\u30cb\u30e5\u30fc\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u65e5\u4ed8\/\u6642\u523b\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u3001\u8a72\u5f53\u671f\u9593\u3068\u3057\u3066<strong>\u76f4\u8fd1365\u65e5<\/strong>\u3092\u6307\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7411\u670823\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7ba1\u7406<\/p>\n<ul>\n<li class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u8a2d\u5b9a\u306bOn Hold\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u5909\u66f4<\/p>\n<ul>\n<li>\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067Planning\u306e\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u304c\u4ed8\u3044\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u5f8c\u3082\u3001\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306ePlanning\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u5909\u66f4\u3055\u308c\u306a\u3044\u307e\u307e\u3068\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7411\u670821\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e7410\u67089\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u7ba1\u7406<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>CMDB\u3068\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30de\u30eb\u30c1\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p>\u6280\u8853\u62c5\u5f53\u8005\u304c\u30de\u30eb\u30c1\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304b\u3089\u8907\u6570\u306e\u5024\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30de\u30eb\u30c1\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306fCMDB\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u306e\u307f\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-setup.png\" alt=\"Multi-Lookup Fields in CMDB and Custom Modules\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-ci-type.png\" alt=\"Multi-Lookup Fields in CMDB and Custom Modules\" \/><\/p>\n<p><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u307e\u305f\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u3001\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u3057\u3066<\/span><strong>\u8cc7\u7523<\/strong>\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>CMDB\u3068\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306eWeb\u30bf\u30d6\u3067\u4ee5\u4e0b\u306e\u6a5f\u80fd\u5f37\u5316\u304c\u884c\u308f\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u524a\u9664\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u8868\u793a\u3055\u308c\u308b<\/span><strong>\u5b8c\u5168\u306b\u524a\u9664<\/strong>\u3068\u3044\u3046\u9805\u76ee\u3092\u5229\u7528\u3057\u3001\u30ec\u30b3\u30fc\u30c9\u3092\u5b8c\u5168\u306b\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/delete-forever-option.png\" alt=\"web tabs custom modules\" \/><\/li>\n<li><strong>\u30b4\u30df\u7bb1\u3092\u7a7a\u306b\u3059\u308b<\/strong>\u3068\u3044\u3046\u9805\u76ee\u3092\u4f7f\u7528\u3057\u3001\u30b4\u30df\u7bb1\u3092\u5b8c\u5168\u306b\u7a7a\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b4\u30df\u7bb1\u3092\u7a7a\u306b\u3057\u305f\u5f8c\u306b\u306f\u3001\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u304cSDAdmin\u306b\u9001\u4fe1\u3055\u308c\u3001\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u304c\u66f4\u65b0\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/empty-trash.png\" alt=\"web tabs custom modules\" \/><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">CMDB\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3001<\/span><strong>\u4f9d\u983c\u8005<\/strong>\u304a\u3088\u3073<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">CMDB\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b<\/span><strong>\u30a8\u30ea\u30a2<\/strong>\u3001<strong>\u8ca9\u58f2\u5143<\/strong>\u3001<strong>\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7<\/strong>\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u30bf\u30a4\u30de\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f\u30ea\u30ea\u30fc\u30b9\u5411\u3051\u306e\u30bf\u30a4\u30de\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30ea\u30fc\u30b9\u306e\u30bf\u30a4\u30de\u30fc\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u3088\u308a\u8a2d\u5b9a\u304c\u53ef\u80fd\u3067\u3001\u30c8\u30ea\u30ac\u30fc\u307e\u305f\u306f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7d4c\u7531\u3067\u5b9f\u884c\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/timers-for-releases.png\" alt=\"Timers for Releases\" \/><\/p>\n<p><strong>\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306b\u304a\u3051\u308b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066\u627f\u8a8d\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; [<strong>\u627f\u8a8d<\/strong>] \u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u7279\u6709\u306e\u627f\u8a8d\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u696d\u52d9\u4e0a\u306e\u69d8\u3005\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5fdc\u3058\u3066\u3001\u30c8\u30ea\u30ac\u30fc\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066\u627f\u8a8d\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-trigger-for-request.png\" \/><br \/>\n<\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4ee5\u4e0b\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u5c0e\u5165\u3055\u308c\u3001\u627f\u8a8d\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7528\u3044\u3066\u901a\u77e5\u30e1\u30fc\u30eb\u3092\u8a2d\u5b9a\u3057\u3001\u5404\u7a2e\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u306b\u9001\u4fe1\u3057\u307e\u3059\u3002\u901a\u77e5\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3059\u308b\u969b\u3001\u4ee5\u4e0b\u5909\u6570\u3092\u4f7f\u7528\u3057\u3066\u3001\u53d7\u4fe1\u8005\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<table class=\"zh-pre-table\">\n<thead>\n<tr>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e2\u30b8\u30e5\u30fc\u30eb<\/span><\/th>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u89aa\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u627f\u8a8d\u8005<\/span><\/th>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3<\/span><\/th>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u627f\u8a8d\u8005<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td rowspan=\"2\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/td>\n<td rowspan=\"2\">\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7d44\u7e54\u306e\u5f79\u5272<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30e6\u30fc\u30b6\u30fc<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4f9d\u983c\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7de8\u96c6\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30e6\u30fc\u30b6\u30fc<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc<\/span><\/li>\n<\/ul>\n<\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30bf\u30b9\u30af<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30aa\u30fc\u30ca\u30fc<\/span><br \/>\n<span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4f5c\u6210\u8005<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u627f\u8a8d\u6bb5\u968e<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u627f\u8a8d\u8005<\/span><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"2\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/td>\n<td rowspan=\"2\">\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u5f79\u5272<\/span><br class=\"zw-br\" \/>\uff08\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30e6\u30fc\u30b6\u30fc\u3092\u542b\u3080\uff09<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7d44\u7e54\u306e\u5f79\u5272<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">CAB\u30e1\u30f3\u30d0\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc<\/span><\/li>\n<\/ul>\n<\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30bf\u30b9\u30af<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30b0\u30eb\u30fc\u30d7<\/span><br \/>\n<span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30aa\u30fc\u30ca\u30fc<\/span><br \/>\n<span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4f5c\u6210\u8005<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u627f\u8a8d\u6bb5\u968e<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u627f\u8a8d\u8005<\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9<\/span><\/td>\n<td>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u5f79\u5272<\/span><br class=\"zw-br\" \/>\uff08\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30e6\u30fc\u30b6\u30fc\u3092\u542b\u3080\uff09<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7d44\u7e54\u306e\u5f79\u5272<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">CAB\u30e1\u30f3\u30d0\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc<\/span><\/li>\n<\/ul>\n<\/td>\n<td>-<\/td>\n<td>-<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u627f\u8a8d\u8a2d\u5b9a\u3092\u5229\u7528\u3057\u3001\u627f\u8a8d\u3054\u3068\u306b\u4e00\u610f\u306a\u6761\u4ef6\u3092\u5b9a\u7fa9\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306e\u627f\u8a8d\u3067\u30b3\u30e1\u30f3\u30c8\u3092\u5fc5\u9808\u306b\u3059\u308b\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4ed6\u306e\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u3057\u305f\u969b\u306b\u901a\u77e5\u3059\u308b\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u3068\u627f\u8a8d\u8005\u304c\u540c\u4e00\u4eba\u7269\u306e\u5834\u5408\u306f\u81ea\u52d5\u627f\u8a8d\u3059\u308b\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u524d\u306e\u6bb5\u968e\u3067\u540c\u4e00\u306e\u627f\u8a8d\u8005\u304c\u627f\u8a8d\u3057\u3066\u3044\u305f\u5834\u5408\u306f\u81ea\u52d5\u627f\u8a8d\u3059\u308b\u3002<\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6ce8\uff1a[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u627f\u8a8d\u8a2d\u5b9a<\/strong>] \u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5168\u4f53\u627f\u8a8d\u8a2d\u5b9a\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u8a2d\u5b9a\u3067\u4e0a\u66f8\u304d\u3055\u308c\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/setup-approvals.png\" alt=\"global approval settings\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u3053\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u307f<\/strong>\u3068\u3044\u3046\u9805\u76ee\u3092\u6709\u52b9\u5316\u3057\u305f\u5834\u5408\u3001\u305d\u306e\u30c8\u30ea\u30ac\u30fc\u7279\u6709\u306e\u627f\u8a8d\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u627f\u8a8d\u306f\u518d\u5229\u7528\u3067\u304d\u305a\u3001\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u4e00\u89a7\u306b\u306f\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-approval.png\" alt=\"global approval settings\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u627f\u8a8d\u8a2d\u5b9a<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u8a2d\u5b9a<\/strong>\u3092<\/span><strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>\u304b\u3089[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u627f\u8a8d\u8a2d\u5b9a<\/strong>] \u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u56fa\u6709\u306e\u627f\u8a8d\u8a2d\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">HelpdeskConfig\u306e\u5f79\u5272\u3092\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u8a2d\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/service-desk-plusapproval-settings.png\" alt=\"Approval Settings\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u627f\u8a8d\u6bb5\u968e\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u6a29\u9650\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u306b\u3066\u3001\u4efb\u610f\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u627f\u8a8d\u30bf\u30d6\u3067\u76f4\u63a5\u627f\u8a8d\u6bb5\u968e\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u627f\u8a8d\u6bb5\u968e\u3092<\/span>\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30b8\u304b\u3089\u76f4\u63a5\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4fdd\u7559\u4e2d\u306e\u627f\u8a8d\u6bb5\u968e\u306b\u5bfe\u3057\u3066\u627f\u8a8d\u8005\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u627f\u8a8d\u6bb5\u968e\u306b\u3001\u627f\u8a8d\u5b8c\u4e86\u6642\u523b\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/firewall-upgrade.png\" \/><\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u5404\u627f\u8a8d\u6bb5\u968e\u306b\u3001\u627f\u8a8d\u306e\u540d\u524d\u3084\u30eb\u30fc\u30eb\u3068\u3044\u3063\u305f\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/qa-approval.png\" \/><\/span><\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5404\u627f\u8a8d\u6bb5\u968e\u306b\u3064\u304d\u3001\u627f\u8a8d\u8005\u306e\u4eba\u6570\u304c\u6700\u592750\u540d\u306b\u5236\u9650\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u6a29\u9650\u304c\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u627f\u8a8d\u6bb5\u968e\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u3001<\/span>\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30b8\u306b<strong>\u627f\u8a8d<\/strong>\u30bf\u30d6\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>CAB\u30e1\u30f3\u30d0\u30fc\u306e\u8ffd\u52a0<\/strong>\u30dc\u30bf\u30f3\u304c<strong>\u627f\u8a8d\u6bb5\u968e\u306e\u8ffd\u52a0<\/strong>\u30dc\u30bf\u30f3\u306b\u7f6e\u63db\u3055\u308c\u307e\u3057\u305f\u3002\u5909\u66f4\u306e\u5404\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u304b\u3089\u627f\u8a8d\u8005\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">[<\/span><strong>CAB Evaluation<\/strong>\u30b9\u30c6\u30fc\u30b8] &gt; [<strong>\u627f\u8a8d<\/strong>\u30bf\u30d6] \u306e\u78ba\u8a8d\u4f9d\u983c\u306e\u9001\u4fe1\u30dc\u30bf\u30f3\u304c\u627f\u8a8d\u6bb5\u968e\u5185\u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u627f\u8a8d\u5f85\u3061\u306e\u5834\u5408\u306b\u306e\u307f\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.500in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>Zoho Puvi\u30d5\u30a9\u30f3\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306b\u304a\u3051\u308b\u30ec\u30a4\u30a2\u30a6\u30c8\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306e\u8a2d\u5b9a\u3084\u30c6\u30fc\u30de\u8a2d\u5b9a\u3067\u3001Zoho Puvi\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306eUI\u3068\u3057\u3066\u30c7\u30d5\u30a9\u30eb\u30c8\u3067Zoho Puvi\u30d5\u30a9\u30f3\u30c8\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u65e2\u5b58\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001SDAdmin\u304c\u624b\u52d5\u3067\u30d5\u30a9\u30f3\u30c8\u3092\u5909\u66f4\u3057\u306a\u3044\u9650\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u304c\u8a2d\u5b9a\u3057\u305f\u30d5\u30a9\u30f3\u30c8\u304c\u4fdd\u6301\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/font-family-update.png\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/theme-setup.png\" \/><\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u9023\u643a<\/strong><\/p>\n<p><strong>Zoho Analytics\/ManageEngine Analytics Plus \u9023\u643a\u306b\u304a\u3051\u308b\u8cc7\u7523\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u540c\u671f<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cc7\u7523\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c7\u30fc\u30bf\u304cZoho Analytics\/ManageEngine Analytics Plus\u9023\u643a\u7d4c\u7531\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u53ce\u96c6\u3001\u751f\u6210\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4ee5\u4e0b\u306e\u30c6\u30fc\u30d6\u30eb\u304cZoho Analytics\/ManageEngine Analytics Plus\u3067\u4f5c\u6210\u3001\u66f4\u65b0\u3055\u308c\u3001\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c7\u30fc\u30bf\u304c\u4fdd\u5b58\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.875in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u8cc7\u7523\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u30c6\u30fc\u30d6\u30eb\u3001<strong>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u30c6\u30fc\u30d6\u30eb\u304c\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30ab\u30e9\u30e0\u306f\u65e2\u5b58\u306e<strong>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9<\/strong>\u30c6\u30fc\u30d6\u30eb\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u5909\u66f4\u3068\u30ea\u30ea\u30fc\u30b9<\/strong><\/p>\n<p><strong>\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u8a73\u7d30\u753b\u9762\u306b\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u60c5\u5831\u3092\u4e00\u76ee\u3067\u5373\u6642\u306b\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<\/span><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/replace-network-server.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u306e\u30d3\u30e5\u30fc\u306e\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u6539\u5584\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u753b\u9762\u3067\u30ce\u30fc\u30c9\u304c\u30cf\u30a4\u30e9\u30a4\u30c8\u3055\u308c\u3001\u73fe\u5728\u5b9f\u884c\u4e2d\u306e\u30ce\u30fc\u30c9\u304c\u308f\u304b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-execution-change.png\" \/><\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.750in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u4e0d\u5177\u5408\u4fee\u6b63<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-left=\"-0.750in\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3059\u308b\u969b\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u306b\u3088\u308a\u3001\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u8a73\u7d30\u753b\u9762\u304c\u81ea\u52d5\u7684\u306b\u66f4\u65b0\u3055\u308c\u305f\u5834\u5408\u3001\u7de8\u96c6\u3057\u305f\u30c7\u30fc\u30bf\u304c\u640d\u5931\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.750in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u30ea\u30ea\u30fc\u30b9\u00a0<\/strong><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u3092\u6539\u5584\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5206\u5c90\u30ce\u30fc\u30c9\u30ab\u30c6\u30b4\u30ea\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5404\u7a2e\u30ab\u30c6\u30b4\u30ea\u306e\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u4ee5\u4e0b\u306e\u30ce\u30fc\u30c9\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<table class=\"zh-pre-table mT30\">\n<thead>\n<tr>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ce\u30fc\u30c9\u30ab\u30c6\u30b4\u30ea<\/span><\/th>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ce\u30fc\u30c9<\/span><\/th>\n<th><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u4f7f\u7528\u65b9\u6cd5<\/span><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6761\u4ef6\u30ce\u30fc\u30c9<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u5f85\u6a5f<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u6b21\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u9032\u3080\u524d\u306b\u6240\u5b9a\u306e\u6761\u4ef6\u304c\u6e80\u305f\u3055\u308c\u308b\u307e\u3067\u3001\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u505c\u6b62\u3059\u308b\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td rowspan=\"4\">\u30a2\u30af\u30b7\u30e7\u30f3\u30ce\u30fc\u30c9<\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30bf\u30b9\u30af<\/span><\/td>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u7279\u5b9a\u306e\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u306a\u3063\u305f\u969b\u3001\u30ea\u30ea\u30fc\u30b9\u306b\u30bf\u30b9\u30af\u3092\u8ffd\u52a0\u3059\u308b\u3002<\/span><\/td>\n<\/tr>\n<tr>\n<td>\u30ab\u30b9\u30bf\u30e0\u95a2\u6570<\/td>\n<td>\u3042\u308b\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5230\u9054\u3057\u305f\u969b\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td>Webhook<\/td>\n<td>\u3042\u308b\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5230\u9054\u3057\u305f\u969b\u3001ServiceDesk Plus Cloud\u304b\u3089\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u307e\u305f\u306f\u5916\u90e8\u30b5\u30fc\u30d3\u30b9\u306b\u30c7\u30fc\u30bf\u3092\u9001\u4fe1\u3059\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30bf\u30a4\u30de\u30fc<\/span><\/td>\n<td>\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6240\u5b9a\u306e\u6642\u9593\u505c\u6b62\u3057\u3001\u30bf\u30a4\u30de\u30fc\u306e\u5b9f\u884c\u3001\u4e2d\u65ad\u3001\u7d42\u4e86\u3068\u3044\u3063\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3059\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"2\">\u5206\u5c90\u30ce\u30fc\u30c9<\/td>\n<td>\u5206\u5c90<\/td>\n<td>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u8907\u6570\u306e\u7d4c\u8def\u306b\u5206\u5272\u3059\u308b\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u5408\u6d41<\/td>\n<td>\u4ee5\u524d\u306b\u5206\u5c90\u3057\u305f\u4e26\u884c\u7d4c\u8def\u3092\u7d71\u5408\u3059\u308b\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u65e2\u5b58\u30ce\u30fc\u30c9\u306b\u4ee5\u4e0b\u306e\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><strong>IF<\/strong> - \u623b\u308a\u5024\u304c\u30d6\u30fc\u30eb\u578b\u306e\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092IF\u30ce\u30fc\u30c9\u306e\u6761\u4ef6\u3068\u3057\u3066\u6307\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0<\/strong> - \u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u3092\u66f4\u65b0\u3057\u305f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u3067\u4ee3\u66ff\u7d4c\u8def\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong>\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-29-155623.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4548\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-29-155623.png\" alt=\"\" width=\"27\" height=\"28\" \/><\/a>\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066\u304b\u3089<strong>\u8a73\u7d30\u3092\u8868\u793a<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u4e00\u89a7\u753b\u9762\u307e\u305f\u306f\u8a73\u7d30\u753b\u9762\u304b\u3089\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/firewall-update.png\" \/><\/p>\n<p><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u753b\u9762\u306b\u304a\u3044\u3066\u3001\u30ce\u30fc\u30c9\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066<\/span>\u3092<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-29-155755.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4549\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-29-155755.png\" alt=\"\" width=\"30\" height=\"30\" \/><\/a>\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30ce\u30fc\u30c9\u306e\u30b9\u30c6\u30fc\u30b8\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/stage-details.png\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-left=\"-0.625in\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\"><strong>\u8cfc\u8cb7<\/strong><\/p>\n<p><strong>\u8cfc\u8cb7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u3059\u3079\u3066\u306e\u54c1\u76ee\u306b\u5bfe\u3057\u3066\u3001\u4e00\u610f\u306aGL\u30b3\u30fc\u30c9\u304a\u3088\u3073\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\u8cfc\u8cb7\u6ce8\u6587\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3082\u3057\u304f\u306f\u4f5c\u6210\u3059\u308b\u969b\u306b<\/span><strong>\u54c1\u76ee\u30ec\u30d9\u30eb\u306e\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\/\u54c1\u76ee\u30ec\u30d9\u30eb\u306eGL\u30b3\u30fc\u30c9<\/strong>\u3092\u6709\u52b9\u306b\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-purchase-order-details.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u65b0\u898f\u4f5c\u6210\u3057\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f5c\u6210\u306b\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8ca9\u58f2\u5143\u304c\u4e00\u822c\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u3088\u3046\u306b\u5236\u9650\u3092\u304b\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5236\u9650\u3059\u308b\u306b\u306f\u3001\u8cfc\u8cb7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30d7\u30ed\u30d1\u30c6\u30a3\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001<\/span><strong>\u8ca9\u58f2\u5143\u306b\u8868\u793a\u3057\u306a\u3044<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-general-information-section.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3067\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b9f\u884c\u3055\u308c\u305f\u969b\u306b\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u8cfc\u8cb7<\/strong>] \u3067\u4ee5\u4e0b\u306e\u901a\u77e5\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\n<ul>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u304c\u627f\u8a8d\u3055\u308c\u305f\u3068\u304d\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u304c\u5374\u4e0b\u3055\u308c\u305f\u3068\u304d\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3092\u53d7\u3051\u53d6\u3063\u305f\u3068\u304d\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u304c\u30af\u30ed\u30fc\u30ba\u3055\u308c\u305f\u3068\u304d\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/notification-rules.png\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3001\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3084\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<\/span><strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000083322365\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3078\u306e\u30e1\u30fc\u30eb\u8fd4\u4fe1\u304c\u8cfc\u8cb7\u6ce8\u6587\u306e\u8a73\u7d30\u753b\u9762\u306e\u4f1a\u8a71\u306b\u8ffd\u52a0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u8cfc\u8cb7<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u3001\u901a\u8ca8\u3001\uff05\u3001\u5c0f\u6570\u70b9\u3001\u81ea\u52d5\u767a\u756a\u3001\u30c7\u30b7\u30b8\u30e7\u30f3\u30dc\u30c3\u30af\u30b9\u3068\u3044\u3063\u305f\u30bf\u30a4\u30d7\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7411\u67088\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u6700\u65b0\u306e\u30ed\u30b0\u30a4\u30f3\u30e6\u30fc\u30b6\u30fc\u306b\u8cc7\u7523\u304c\u81ea\u52d5\u5272\u308a\u5f53\u3066\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u306b\u5236\u9650\u304c\u8a2d\u3051\u3089\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001<\/span><strong>\u8cc7\u7523\u6982\u8981<\/strong>\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306b\u304a\u3044\u3066\u3001<strong>\u3059\u3079\u3066\u306e\u79c1\u306e\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u6a5f\u80fd\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u82f1\u8a9e\u4ee5\u5916\u306e\u5834\u5408\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u89a7\u753b\u9762\u3067\u4ef6\u540d\u300c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u300d\u304c\u9069\u5207\u306b\u30a8\u30f3\u30b3\u30fc\u30c9\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30bf\u30b0\u306e\u524d\u5f8c\u306b\u7a7a\u767d\u304c\u3042\u308b\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u30bf\u30b0\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u8cfc\u8cb7\u6ce8\u6587\u304b\u3089\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3092<\/span>\u4e00\u81f4\u3055\u305b\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<\/span>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u304b\u3089\u524a\u9664\u3055\u308c\u305f\u6280\u8853\u62c5\u5f53\u8005\u304c\u30e1\u30f3\u30d0\u30fc\u3068\u3057\u3066\u6b8b\u3063\u305f\u307e\u307e\u306b\u306a\u308a\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u8907\u6570\u306e\u72ec\u81ea\u306e\u5f79\u5272\u304a\u3088\u3073\u5951\u7d04\u306e\u8868\u793a\u6a29\u9650\u304c\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u304c\u5951\u7d04\u30bf\u30a4\u30d7\u306e\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3067\u91cd\u8907\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u30c1\u30a7\u30b3\u8a9e\u306e\u5834\u5408\u3001\u300c<\/span><strong>\u56de\u7b54\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff08Resolution Template\uff09<\/strong>\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c\u8aa4\u3063\u305f\u7ffb\u8a33\u3068\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u4e00\u89a7\u753b\u9762\u3092\u4e0b\u306b\u30b9\u30af\u30ed\u30fc\u30eb\u3057\u305f\u5f8c\u3001<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u753b\u9762\u306e\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u306e\u30c0\u30a4\u30a2\u30ed\u30b0\u304c\u9069\u5207\u306a\u4f4d\u7f6e\u3067\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u7279\u5b9a\u306e\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u30fc\u306b\u304a\u3044\u3066\u3001<\/span>MessagingException\u306e\u305f\u3081\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u5951\u7d04\u306e\u671f\u9650\u306e\u901a\u77e5\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u540d\u306b\u82f1\u8a9e\u4ee5\u5916\u306e\u6587\u5b57\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u304a\u3044\u3066\u9069\u5207\u306a\u30e6\u30fc\u30b6\u30fc\u540d\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">Webhook\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u30c6\u30b9\u30c8\u3059\u308b\u969b\u3001Webhook\u306eURL\u306e\u30ab\u30b9\u30bf\u30e0\u30dd\u30fc\u30c8\u306b\u95a2\u3057\u3066\u3001\u9069\u5207\u306a\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u7121\u52b9\u306a\u30c8\u30fc\u30af\u30f3\u306b\u3088\u308a\u3001<\/span>Azure\u306e\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u4f7f\u7528\u3055\u308c\u308bMicrosoft\u30a2\u30ab\u30a6\u30f3\u30c8\u3068\u306e\u63a5\u7d9a\u3092\u5207\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u8907\u6570\u306e\u90e8\u7f72\u3092\u542b\u3080\u30b5\u30a4\u30c8\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u65e2\u5b58\u306e\u30ec\u30b3\u30fc\u30c9\u304c\u524a\u9664\u3055\u308c\u3001\u65b0\u898f\u30ec\u30b3\u30fc\u30c9\u3068\u3057\u3066\u30b5\u30a4\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u304c\u5b8c\u4e86\u305b\u305a\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7411\u67083\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e7410\u670817\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u7ba1\u7406<\/strong><\/p>\n<p><strong>\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u306a\u308a\u3001\u4f9d\u983c\u8005\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\u53cc\u65b9\u306b\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-additional-field-a.png\" \/><\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u540d\u524d\u3068\u6280\u8853\u62c5\u5f53\u8005\u306e\u65e2\u5b58\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u540d\u524d\u3092\u540c\u3058\u306b\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u30e6\u30fc\u30b6\u30fc\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u6700\u592750\u500b\u307e\u3067\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u65e2\u5b58\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u5834\u5408\u3001SDAdmin\u306f\u4e00\u5ea6\u9650\u308a\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3057\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>] &gt; [<strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>] \u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u9593\u3067\u5171\u901a\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7d71\u5408\u3082\u3057\u304f\u306f\u540d\u524d\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-additional-field-b.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-additional-field-c.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u6ce8<\/strong>\uff1aSDAdmin\u306b\u306f\u3001\u5171\u901a\u3059\u308b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7d71\u5408\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c2023\u5e7412\u67085\u65e5\u307e\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u540c\u3058\u540d\u524d\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u540d\u524d\u5909\u66f4\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u3063\u3066\u81ea\u52d5\u3067\u5b9f\u65bd\u3055\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u300cDesignation\u300d\u3068\u3044\u3046\u540c\u3058\u540d\u524d\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3042\u308b\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u300cDesignation(1)\u300d\u3068\u3044\u3046\u540d\u524d\u306b\u5909\u66f4\u3055\u308c\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u4f9d\u983c\u8005\u60c5\u5831<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u753b\u9762\u306b\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-additional-field-request.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u6280\u8853\u62c5\u5f53\u8005\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306b\u3082\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-additional-field-technical-form.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u7d71\u5408\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u8868\u793a<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc<\/strong>] \u3088\u308a\u3001\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u89a7\u3092\u5305\u62ec\u7684\u306b\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/unified-user-view-a.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u307e\u305f\u306f\u6280\u8853\u62c5\u5f53\u8005\u306e\u307f\u3092\u8868\u793a\u3059\u308b\u306b\u306f\u3001<\/span><strong>\u30e6\u30fc\u30b6\u30fc<\/strong>\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/unified-user-view-b.png\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><strong>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u3092\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u5185\u5bb9\u306f\u3001\u7ba1\u7406\u30bb\u30af\u30b7\u30e7\u30f3\u3001\u304a\u3088\u3073\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306b\u53cd\u6620\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u6ce8<\/strong>\uff1a\u30ea\u30af\u30a8\u30b9\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u306f\u5909\u66f4\u5185\u5bb9\u304c\u53cd\u6620\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/check-list-enhansement.png\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u524a\u9664\u3057\u305f\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u306f\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u306e\u4e00\u89a7\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u308a\u3001\u5b8c\u5168\u306b\u524a\u9664\u3055\u308c\u305f\u3082\u306e\u3068\u898b\u306a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>ServiceDesk Plus Cloud\u3067\u306e\u65b0\u305f\u306a\u8a00\u8a9e\u3078\u306e\u5bfe\u5fdc<\/strong><\/p>\n<p>ServiceDesk Plus Cloud\u306b\u304a\u3044\u3066\u3001\u30b0\u30eb\u30b8\u30a2\uff08\u30b8\u30e7\u30fc\u30b8\u30a2\uff09\u8a9e\u3001\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2\u8a9e\uff08\u30d0\u30cf\u30b5\u30fb\u30a4\u30f3\u30c9\u30cd\u30b7\u30a2\uff09\u3001\u30bf\u30a4\u8a9e\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002\u8a00\u8a9e\u3092\u5909\u66f4\u3059\u308b\u306b\u306f [<strong>\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u8868\u793a\u8a00\u8a9e\u306e\u9078\u629e<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u30b9\u30a4\u30fc\u30c8\u30d3\u30e5\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30a4\u30fc\u30c8\u30d3\u30e5\u30fc\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u30d7\u30ed\u30d1\u30c6\u30a3\u3092\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u306b\u57fa\u3065\u3044\u3066\u30b0\u30eb\u30fc\u30d7\u5316\u3001\u6574\u7406\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/suite-view-enhacement-a.png\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30e1\u30e2\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30a4\u30fc\u30c8\u30d3\u30e5\u30fc\u306e\u8a73\u7d30\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002<\/span><strong>\u30e1\u30e2<\/strong>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30e1\u30e2\u3092\u8868\u793a\u307e\u305f\u306f\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/suite-view-enhacement-b.png\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000082272179\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30a4\u30fc\u30c8\u30d3\u30e5\u30fc\u306b\u3042\u308b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u30ab\u30e9\u30e0\u304c\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30ab\u30e9\u30e0\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><strong>\u9078\u629e\u3059\u308b\u30ab\u30e9\u30e0\u3092\u8868\u793a<\/strong>\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ab\u30e9\u30e0\u3092\u518d\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306e<strong>\u4f9d\u983c\u8005<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6a2a\u306b\u3042\u308b<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-13-175928.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4486\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-11-13-175928.png\" alt=\"\" width=\"29\" height=\"27\" \/><\/a>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u4f9d\u983c\u8005\u306e\u3053\u308c\u307e\u3067\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/suite-view-enhacement-d.png\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e7410\u670826\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u3092\u9001\u4fe1\u3059\u308b\u969b\u3001\u627f\u8a8d\u8005\u306e\u540d\u524d\u306e\u8868\u793a\u304a\u3088\u3073\u627f\u8a8d\u8005\u306e\u691c\u7d22\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u4f1a\u8a71<\/strong>\u30bf\u30d6\u306b\u304a\u3044\u3066\u3001To\/CC\/BCC\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u540d\u524d\u3084\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u8868\u793a\/\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u305f\u969b\u3084\u95a2\u9023\u4ed8\u3051\u3092\u89e3\u9664\u3057\u305f\u969b\u3001\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u306b\u30a8\u30f3\u30c8\u30ea\u304c\u8ffd\u52a0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u79fb\u52d5<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u7d4c\u7531\u3067\u30de\u30fc\u30b8\u3057\u305fID\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u3078\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u3001\u30de\u30fc\u30b8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u89aa\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u3001\u30e1\u30fc\u30eb\u30b3\u30de\u30f3\u30c9\u3067CI\uff08\u69cb\u6210\u30a2\u30a4\u30c6\u30e0\uff09\u3092\u30bb\u30c3\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30de\u30fc\u30b8\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u306e\u8fd4\u4fe1\u304c\u89aa\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3067\u627f\u8a8d\u3092\u9001\u4fe1\u3059\u308b\u969b\u3001\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u4f7f\u7528\u3057\u3066\u627f\u8a8d\u8005\u3092\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u4ee5\u4e0b\u306e\u7b87\u6240\u306b\u5831\u544a\u5148\u4e0a\u53f8\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u3084\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u753b\u9762\u306e\u53f3\u5074\u306b\u3042\u308b\u30d1\u30cd\u30eb<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] \u3067\u5b9f\u884c\u3055\u308c\u305f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u306e\u30a8\u30f3\u30c8\u30ea\u306b\u8ffd\u52a0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u300c<\/span>\u627f\u8a8d\u8005\u306e\u4fee\u6b63\u300d\u306e\u6a29\u9650\u304c\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u304c\u627f\u8a8d\u76ee\u7684\u3067\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9001\u4fe1\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u53f3\u30da\u30a4\u30f3\u304b\u3089\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u30921\u3064\u8ffd\u52a0\u3057\u305f\u5834\u5408\u3001\u6700\u65b0\u306e\u66f4\u65b0\u65e5\u6642\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30a2\u30fc\u30ab\u30a4\u30d6\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u306e<\/span>\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u524a\u9664\u6e08\u307f\u306e\u3082\u306e\u3067\u3042\u308b\u5834\u5408\u3001\u305d\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5bfe\u5fdc\u6642\u9593\u5206\u6790\u30bf\u30d6\u3092\u8868\u793a\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u4e0d\u660e\u306a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u8a73\u7d30\u753b\u9762\u304b\u3089\u4e00\u89a7\u753b\u9762\u306b\u623b\u308b\u969b\u306b\u4fdd\u5b58\u524d\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u305f\u5834\u5408\u3001\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u60c5\u5831\u30bf\u30d6\u4ee5\u5916\u306e\u5168\u3066\u306e\u30bf\u30d6\u306b\u304a\u3044\u3066\u3001\u53f3\u30da\u30a4\u30f3\u306e\u300c\u95a2\u9023\u3059\u308b\u554f\u984c\u300d\u306e\u30ea\u30f3\u30af\u304c\u958b\u304b\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u591a\u6570\u306eDOM\u30ce\u30fc\u30c9\u3092\u542b\u3080<\/span>\u4f1a\u8a71\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001\u4f1a\u8a71\u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001\u753b\u9762\u306e\u52d5\u4f5c\u304c\u9045\u304f\u306a\u308a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u3044\u304f\u3064\u304b\u306e\u30a2\u30d7\u30ea\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u4e88\u671f\u3057\u306a\u3044<\/span>NullPointerException\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u753b\u9762\u3067\u6280\u8853\u62c5\u5f53\u8005\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306b<\/span>\u5272\u308a\u5f53\u3066\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6<\/span>\u6642\u306b\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u9069\u5207\u306b\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u6642\u306b\u5229\u7528\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u5909\u66f4\u3055\u308c\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u304c\u524a\u9664\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30a2\u30fc\u30ab\u30a4\u30d6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306e\u4e00\u54e1\u3067\u306a\u3044<\/span>\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5909\u66f4\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u308b\u696d\u52d9\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30b5\u30dd\u30fc\u30c8\u30b0\u30eb\u30fc\u30d7\u306e\u4e00\u54e1\u3067\u306a\u3044\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u9077\u79fb\u6642\u3001<\/span><strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u5909\u66f4\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u8a2d\u5b9a\u3057\u305f\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30b3\u30d4\u30fc\u3059\u308b\u969b\u3001\u540c\u3058\u540d\u524d\u306e\u4f9d\u983c\u8005\u304c2\u540d\u5b58\u5728\u3059\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u304c\u9069\u5207\u306b\u30bb\u30c3\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306e\u6761\u4ef6\u3068\u3057\u3066\u3001CC\u57fa\u6e96\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081515975\" data-doc-type=\"writer\">\u8907\u6570\u306e\u30b3\u30cd\u30af\u30bf\u3084\u627f\u8a8d\u30ce\u30fc\u30c9\u304c\u5b58\u5728\u3059\u308b\u5834\u5408\u3001<\/span>\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4fdd\u5b58\u3059\u308b\u969b\u306b\u6642\u9593\u3092\u8981\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e7410\u670820\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">Azure\u3001CSV\u30d5\u30a1\u30a4\u30eb\u3001\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u306e\u3044\u305a\u308c\u304b\u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30a4\u30c8\u304c\u3042\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3044\u3066\u3001\u305d\u306e<\/span><strong>\u30b5\u30a4\u30c8<\/strong>\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u6b04\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e7410\u670818\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u6e08\u307f\u306e\u95a2\u6570\u306b\u304a\u3044\u3066\u300c<\/span>context\u300d\u30d1\u30e9\u30e1\u30fc\u30bf\u30fc\u304cnull\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e7410\u670813\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e749\u670814\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p><strong>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u65b0\u305f\u306a\u30a2\u30a4\u30b3\u30f3<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u304c\u65b0\u305f\u306a\u30a2\u30a4\u30b3\u30f3<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-10-26-200804.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4452\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2023-10-26-200804.png\" alt=\"\" width=\"32\" height=\"34\" \/><\/a>\u3067\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u306eUI\u3092\u6539\u826f\u3057\u307e\u3057\u305f\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u524d\u306b\u3001\u5fc5\u9808\u306e\u30bf\u30b9\u30af\u3001\u4f5c\u696d\u30ed\u30b0\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3001\u30ea\u30f3\u30af\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u753b\u9762\u306b\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u4f5c\u696d\u30ed\u30b0\u304c\u5fc5\u9808\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3044\u3066\u4f5c\u696d\u30ed\u30b0\u304c\u5b58\u5728\u3057\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/closure-rules.png\" alt=\"Request Closure Rules Enhancement\" \/><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u306b\u30af\u30ed\u30fc\u30ba\u6642\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5165\u529b\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30af\u30ed\u30fc\u30ba\u6642\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306b<\/span>\u30a2\u30b9\u30bf\u30ea\u30b9\u30af\u304c\u3064\u3044\u3066\u3044\u308b\u72b6\u614b\u3067\u4ee5\u4e0b\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/closure-rules-status-closed.png\" alt=\"Request Closure Rules Enhancement\" \/><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u7de8\u96c6\u3057\u3066\u5b8c\u4e86\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5909\u66f4\u3059\u308b\u969b\u3082\u3001\u30af\u30ed\u30fc\u30ba\u6642\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u5fc5\u9808\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-incident.png\" alt=\"Request Closure Rules Enhancement\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u753b\u9762\u306eUI\u306e\u5909\u66f4<\/strong><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u753b\u9762\u306e\u53f3\u30da\u30a4\u30f3\u306b\u3001\u5b8c\u4e86\u3057\u305f\u30bf\u30b9\u30af\u3084\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u5408\u8a08\u6570\u304c\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/incident-request.png\" alt=\"Request Details Page UI changes\" \/><\/p>\n<p><strong>\u554f\u984c<\/strong><\/p>\n<p><strong>\u554f\u984c\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u4ed6\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u4f1d\u3048\u308b\u3079\u304d\u56de\u7b54\u3084\u56de\u907f\u7b56\u3068\u4f75\u305b\u3066\u3001\u66f4\u65b0\u304c\u5fc5\u8981\u306a\u3059\u3079\u3066\u306e<\/span>\u5fc5\u8981\u60c5\u5831\u3092\u542b\u3081\u305f\u56de\u7b54\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-enhancement.png\" alt=\"Problem Enhancements\" \/><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u30bf\u30b0\u304c\u542b\u307e\u308c\u308b\u554f\u984c\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u3001\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u5c02\u7528\u306e\u30d3\u30e5\u30fc\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/known-errors.png\" alt=\"Known Errors for technicians\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u300c\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u300d\u304a\u3088\u3073\u300c\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u306e\u30b3\u30e1\u30f3\u30c8\u300d\u306b\u57fa\u3065\u304f\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-custom-report.png\" alt=\"known error\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u554f\u984c\u306e\u8a73\u7d30\u753b\u9762\u5185\u306e<\/span><strong>\u5c65\u6b74<\/strong>\u30bf\u30d6\u306b\u304a\u3044\u3066\u3001\u554f\u984c\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3084\u30c8\u30ea\u30ac\u30fc\u7b49\u3092\u4ecb\u3057\u3066\u9001\u4fe1\u3055\u308c\u305f\u901a\u77e5\u3092\u533a\u5225\u3057\u3066\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u554f\u984c\u4e00\u89a7\u753b\u9762\u306e\u300c\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e\u300d\u3067\u554f\u984c\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5909\u66f4\u306e\u4ef6\u6570\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; <\/span>[<strong>\u901a\u77e5<\/strong>] &gt; [<strong>\u901a\u77e5\u5148<\/strong>] \u3067\u4ee5\u4e0b\u5b9b\u3066\u306e\u30ab\u30b9\u30bf\u30e0\u901a\u77e5\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30b0\u30eb\u30fc\u30d7\u30e1\u30f3\u30d0\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f9d\u983c\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u95a2\u9023\u3059\u308b\u5909\u66f4\u306e\u30aa\u30fc\u30ca\u30fc<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-setup.png\" alt=\"notifications under Setup\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001\u554f\u984c\u306e\u8a73\u7d30\u753b\u9762\u306e [<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; [<strong>\u901a\u77e5\u306e\u9001\u4fe1<\/strong>] \u3067\u8868\u793a\u3055\u308c\u308b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3088\u308a\u3001<strong>\u30e6\u30fc\u30b6\u30fc<\/strong>\u3001<strong>\u554f\u984c\u30e6\u30fc\u30b6\u30fc<\/strong>\u3001<strong>\u7d44\u7e54\u306e\u5f79\u5272<\/strong>\u306b\u901a\u77e5\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u554f\u984c\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u3088\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u3059\u308b\u5834\u5408\u3001\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c<strong>To<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u81ea\u52d5\u5165\u529b\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u554f\u984c\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u3088\u308a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u4f9d\u983c\u8005\u306b\u901a\u77e5\u3059\u308b\u5834\u5408\u3001\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f9d\u983c\u8005\u304c<strong>To<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u81ea\u52d5\u5165\u529b\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/send-notification.png\" alt=\"Actions\" \/><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001\u554f\u984c\u306e\u8a73\u7d30\u753b\u9762\u306e [<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] &gt; [<strong>\u30a2\u30ca\u30a6\u30f3\u30b9\u306e\u4f5c\u6210<\/strong>] \u3088\u308a\u3001\u30a4\u30f3\u30d1\u30af\u30c8\u60c5\u5831\u3001\u6839\u672c\u539f\u56e0\u3001\u75c7\u72b6\u3068\u3044\u3063\u305f\u65b0\u305f\u306b\u8ffd\u52a0\u3055\u308c\u305f\u554f\u984c\u306e\u5024\u3092\u542b\u3081\u3066\u30a2\u30ca\u30a6\u30f3\u30b9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306e\u5834\u5408\u3001<\/span><strong>\u554f\u984c\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/strong>\u3092\u4f7f\u7528\u3057\u3066\u3001\u554f\u984c\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u306b\u3001\u30a4\u30f3\u30d1\u30af\u30c8\u60c5\u5831\u3001\u75c7\u72b6\u3001\u56de\u907f\u7b56\u60c5\u5831\u3092\u5fc5\u9808\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306e\u5834\u5408\u3001<\/span><strong>\u554f\u984c\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/strong>\u3092\u4f7f\u7528\u3057\u3066\u3001\u554f\u984c\u3068\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u95a2\u9023\u4ed8\u3051\u3092\u5fc5\u9808\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-clouser-rules.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001\u554f\u984c\u4e00\u89a7\u753b\u9762\u3067\u30c7\u30d5\u30a9\u30eb\u30c8\u4ee5\u5916\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u554f\u984c\u3092\u65b0\u898f\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/all-my-problems.png\" \/><\/span><\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u306f\u3001\u3044\u305a\u308c\u304b\u306e\u9032\u884c\u4e2d\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u3057\u3066\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u554f\u984c\u3092\u65b0\u898f\u4f5c\u6210\u3059\u308b\u969b\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u554f\u984c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u554f\u984c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u958b\u59cb\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002\u554f\u984c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30c7\u30d5\u30a9\u30eb\u30c8\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u65b0\u898f\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u3067\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u4e0d\u5177\u5408\u4fee\u6b63<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u4f5c\u6210\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u3042\u308b\u6280\u8853\u62c5\u5f53\u8005\u306b\u304a\u3044\u3066\u3001\u65b0\u898f\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u5909\u66f4<\/strong><\/p>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3068\u5909\u66f4\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u5909\u66f4\u306eSubmission\u30b9\u30c6\u30fc\u30b8\u306b\u95a2\u9023\u4ed8\u3051\u30bf\u30d6\u304c\u8ffd\u52a0\u3055\u308c\u3001\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u5909\u66f4\u306eSubmission\u30b9\u30c6\u30fc\u30b8\u3067\u306f\u300c\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u300d\u30921\u3064\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u5909\u66f4\u306eImplementation\u30b9\u30c6\u30fc\u30b8\u3067\u306f\u300c\u5909\u66f4\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u300d\u3092\u8907\u6570\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u5909\u66f4\u306e\u8a73\u7d30\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u3042\u308b<\/span><strong>\u5909\u66f4\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong>\u307e\u305f\u306f<strong>\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/window-server-os-upgrade.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u307e\u305f\u3001\u4ee5\u4e0b\u306e\u65b9\u6cd5\u3067\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">Submission\u30b9\u30c6\u30fc\u30b8\u306e<\/span><strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001<strong>\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong>\u30921\u3064\u95a2\u9023\u4ed8\u3051\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/window-server-os-upgrade-automation.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">Implementation\u30b9\u30c6\u30fc\u30b8\u306e<\/span><strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001<strong>\u5909\u66f4\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong>\u30921\u3064\u4ee5\u4e0a\u9078\u629e\u3057\u307e\u3059\u3002\u65e2\u5b58\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3082\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u65b0\u898f\u4f5c\u6210\u3057\u3066\u5909\u66f4\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/window-server-os-upgrade-association.png\" \/><\/li>\n<\/ul>\n<p><strong>\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u901a\u77e5\u30eb\u30fc\u30eb\u300c<\/span><strong>\u95a2\u9023\u3059\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u5b8c\u4e86\uff0f\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u3068\u304d\u306b\u3001\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u3078\u30e1\u30fc\u30eb\u901a\u77e5\u3059\u308b<\/strong>\u300d\u304c\u300c<strong>\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u30af\u30ed\u30fc\u30ba\uff0f\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u3068\u304d\u3001Change Owner\u306b\u901a\u77e5<\/strong>\u300d\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002Change Owner\uff08\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\uff09\u306b\u306f\u3001\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u30af\u30ed\u30fc\u30ba\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u5834\u5408\u306b\u9650\u308a\u3001\u901a\u77e5\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/strong><\/p>\n<p><strong>\u8907\u6570\u306e\u5909\u66f4\u3068\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u8907\u6570\u306e\u5909\u66f4\u30921\u3064\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3066\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\uff08\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\uff09\u5909\u66f4\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8907\u6570\u306e\u5909\u66f4\u3092\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3067<\/span><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u5909\u66f4<\/strong>\u307e\u305f\u306f<strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u307e\u305f\u3001<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u30bf\u30d6\u304b\u3089\u884c\u3046\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u5909\u66f4<\/strong>\u307e\u305f\u306f<strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4<\/strong>\u3067<strong>\u6dfb\u4ed8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u300c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u5909\u66f4\u300d\u3067\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u5909\u66f4\u30921\u3064\u306e\u307f\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u300c\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4\u300d\u3067\u306f\u3001\u65e2\u5b58\u306e\u8907\u6570\u306e\u5909\u66f4\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3084\u3001\u5909\u66f4\u3092\u65b0\u898f\u4f5c\u6210\u3057\u3066\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/antivirus-upgrade.png\" \/><\/p>\n<p><strong>\u7ba1\u7406<\/strong><\/p>\n<p><strong>\u30c8\u30ea\u30ac\u30fc\u3068\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30ec\u30b3\u30fc\u30c9\u3092\u4e00\u62ec\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u304c\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u306b\u304a\u3044\u3066\u3001\u9078\u629e\u3057\u305f\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u95a2\u9023\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3001\u901a\u77e5\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e1\u30f3\u30d0\u30fc\u306b\u5bfe\u3057\u3066<\/span>\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3057\u3001\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30bf\u30b9\u30af\u3001\u4f5c\u696d\u30ed\u30b0\u3001\u30b3\u30e1\u30f3\u30c8\u306b\u5bfe\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><strong>\u30bf\u30b9\u30af<\/strong> - \u5168\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30b9\u30af\u3001\u307e\u305f\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\/\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30bf\u30b9\u30af\u306e\u307f<\/li>\n<li><strong>\u4f5c\u696d\u30ed\u30b0 <\/strong>- \u5168\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u4f5c\u696d\u30ed\u30b0\u3001\u307e\u305f\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30b9\u30af\u3084\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u30bf\u30b9\u30af\u306b\u8ffd\u52a0\u3055\u308c\u305f\u4f5c\u696d\u30ed\u30b0\u306e\u307f<\/li>\n<li><strong>\u30b3\u30e1\u30f3\u30c8<\/strong> - \u5168\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30b3\u30e1\u30f3\u30c8\u3001\u307e\u305f\u306f\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3001\u30bf\u30b9\u30af\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30b9\u30af\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u30bf\u30b9\u30af\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30b3\u30e1\u30f3\u30c8\u306e\u307f<\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u5909\u66f4\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u306e\u30c8\u30ea\u30ac\u30fc\u306b\u304a\u3044\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u4f5c\u696d\u30ed\u30b0\u3092\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u3057\u3066\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><strong>\u5909\u66f4<\/strong> - \u5168\u5909\u66f4\u306e\u4f5c\u696d\u30ed\u30b0\u3001\u307e\u305f\u306f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\/\u30bf\u30b9\u30af\u306b\u8ffd\u52a0\u3057\u305f\u4f5c\u696d\u30ed\u30b0\u306e\u307f<\/li>\n<li><strong>\u30ea\u30ea\u30fc\u30b9<\/strong> - \u5168\u30ea\u30ea\u30fc\u30b9\u306e\u4f5c\u696d\u30ed\u30b0\u3001\u307e\u305f\u306f\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\/\u30bf\u30b9\u30af\u306b\u8ffd\u52a0\u3057\u305f\u4f5c\u696d\u30ed\u30b0\u306e\u307f<\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u5411\u3051\u306b\u3001\u6f14\u7b97\u5b50\u300c<strong>\uff5e\u306b\u5909\u66f4\u3055\u308c\u308b<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u6f14\u7b97\u5b50\u306f\u3001\u5b50\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u5bfe\u3057\u3066\u30c8\u30ea\u30ac\u30fc\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u30b5\u30d6\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30ab\u30e9\u30e0\u306e\u5024\u3068\u3057\u3066\u9078\u629e\u3055\u308c\u305f\u5834\u5408\u306b\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/trigger-new-request.png\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30c8\u30ea\u30ac\u30fc\u3067\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u691c\u7d22\u7a93\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-attachment.png\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u4ee5\u4e0b\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u3001\u30c8\u30ea\u30ac\u30fc\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u901a\u77e5\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3001\u30bf\u30b9\u30af\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3001Webhook\uff09\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30c8\u30ea\u30ac\u30fc\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u4ee5\u4e0b\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u3082\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<table class=\"mT30 zh-pre-table\" width=\"100%\">\n<thead>\n<tr>\n<th>\u30e2\u30b8\u30e5\u30fc\u30eb<\/th>\n<th>\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u30ea\u30af\u30a8\u30b9\u30c8<\/td>\n<td>\u4f5c\u696d\u30ed\u30b0\u3001\u4f5c\u696d\u30ed\u30b0\u30bf\u30a4\u30de\u30fc<\/td>\n<\/tr>\n<tr>\n<td>\u554f\u984c<\/td>\n<td>\u4f5c\u696d\u30ed\u30b0\u3001\u30bf\u30b9\u30af\u3001\u30e1\u30e2\u3001\u901a\u77e5<\/td>\n<\/tr>\n<tr>\n<td>\u5909\u66f4<\/td>\n<td>\u4f5c\u696d\u30ed\u30b0\uff08\u5909\u66f4\u3001\u30bf\u30b9\u30af\uff09\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/td>\n<\/tr>\n<tr>\n<td>\u30ea\u30ea\u30fc\u30b9<\/td>\n<td>\u30bf\u30b9\u30af\u3001\u627f\u8a8d\u6bb5\u968e\u3001\u627f\u8a8d\u3001\u901a\u77e5\u3001\u30e1\u30e2\u3001\u4f5c\u696d\u30ed\u30b0\uff08\u30ea\u30ea\u30fc\u30b9\u3001\u30bf\u30b9\u30af\uff09\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/td>\n<\/tr>\n<tr>\n<td>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/td>\n<td>\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3001\u30bf\u30b9\u30af\u3001\u4f5c\u696d\u30ed\u30b0\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e1\u30f3\u30d0\u30fc\u3001\u30b3\u30e1\u30f3\u30c8<\/td>\n<\/tr>\n<tr>\n<td>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/td>\n<td>\u30b3\u30e1\u30f3\u30c8<\/td>\n<\/tr>\n<tr>\n<td>\u8cfc\u8cb7<\/td>\n<td>\u627f\u8a8d\u3001\u627f\u8a8d\u6bb5\u968e\u3001\u652f\u6255\u3044\u3001\u8acb\u6c42\u66f8<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3067\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u30c6\u30b9\u30c8\u3057\u3001\u672c\u756a\u74b0\u5883\u306b\u30c7\u30d7\u30ed\u30a4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3067\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u3001\u305d\u306e\u6a5f\u80fd\u3092\u30c6\u30b9\u30c8\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3092\u672c\u756a\u74b0\u5883\u306b\u30c7\u30d7\u30ed\u30a4\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>] &gt; [<strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9<\/strong>] \u306e\u4e00\u89a7\u8868\u793a\u753b\u9762\u306b<strong>\u66f4\u65b0<\/strong>\u30dc\u30bf\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3067\u884c\u308f\u308c\u305f\u6700\u65b0\u306e\u8a2d\u5b9a\u5909\u66f4\u306e\u5185\u5bb9\u3092\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<p>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30da\u30a4\u30f3\u304b\u3089\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u4e0b\u90e8\u306b\u3042\u308b<strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u30a2\u30ab\u30a6\u30f3\u30c8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u5236\u9650\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u306e\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u306f\u8a31\u53ef\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8a72\u5f53\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-setting-icon.png\" width=\"27\" height=\"31\" \/>\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/servicedesk-plus-dashboard.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30c7\u30d7\u30ed\u30a4\u3092\u5b9f\u884c\u3059\u308b\u524d\u306e\u78ba\u8a8d\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u69cb\u6210\u306e\u8b66\u544a\u304c\u901a\u77e5\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306e\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u3084\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306bZia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u306f\u3001\u30dc\u30c3\u30c8\u540d\u3001\u30dc\u30c3\u30c8\u30d8\u30c3\u30c0\u30fc\u3001\u30d8\u30c3\u30c0\u30fc\u30a2\u30a4\u30b3\u30f3\u3001\u30a6\u30a7\u30eb\u30ab\u30e0\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30dc\u30c3\u30c8\u30c6\u30fc\u30de\u3001\u30dc\u30c3\u30c8\u30a2\u30d0\u30bf\u30fc\u3001\u30dc\u30c3\u30c8\u8a2d\u5b9a\u304c\u542b\u307e\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-chatbot-customization.png\" \/><br \/>\n<\/span><\/li>\n<li><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30c1\u30e3\u30c3\u30c8\u30d8\u30c3\u30c0\u30fc\u306e<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chat-header-icon.png\" width=\"20\" height=\"20\" \/><\/span>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001Zia\u306eWeb\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u30d6\u30e9\u30a6\u30b6\u306e\u5225\u306e\u30bf\u30d6\u3067\u62e1\u5927\u3057\u3066\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u4e00\u89a7\u304b\u3089\u300cMaximize chat window\u300d\u3092\u9078\u629e\u3057\u305f\u308a\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u300cMaximize chat window\u300d\u3068\u5165\u529b\u3057\u305f\u308a\u3057\u3066\u3001\u62e1\u5927\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/maximize-chat-window-zia.png\" \/><\/li>\n<\/ul>\n<p><strong>\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000081006090\" data-doc-type=\"writer\">\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u3084PII\u30ed\u30b0\u306b\u304a\u3044\u3066\u3001API\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e749\u670822\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u65b0\u898f\u4f5c\u6210\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u30b5\u30a4\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b100\u4ef6\u306e\u30b5\u30a4\u30c8\u3057\u304b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u8cc7\u7523\/CMDB<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">CI\u306e\u540c\u671f\u30eb\u30fc\u30eb\u304c<\/span>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\/\u30b5\u30fc\u30d0\u30fc\u306b\u9069\u7528\u3055\u308c\u3066\u304a\u308a\u3001\u304b\u3064\u3001\u8cc7\u7523\/\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306e\u300c<strong>\u5f8c<\/strong>\u300d\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30eb\u30fc\u30eb\u304c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\/\u30b5\u30fc\u30d0\u30fc\u3067\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u8cb8\u51fa\u3057\u306e\u8fd4\u5374\u306b\u95a2\u9023\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3067\u5fc5\u9808\u3068\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001<\/span>\u8cc7\u7523\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306e\u300c<strong>\u6b21\u306e\u671f\u9593<\/strong>\u300d\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u3001<strong>\u30e6\u30fc\u30b6\u30fc<\/strong>\u3001<strong>\u90e8\u7f72<\/strong>\u3001<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u3059\u308b\u300c\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u3092\u66f4\u65b0\u300d\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u8cc7\u7523\u306e\u30d3\u30e5\u30fc\u3067\u3001<\/span>\u300cIn Store\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u8cc7\u7523\u3067\u306f\u306a\u304f\u3001\u8cb8\u51fa\u3057\u53ef\u80fd\u3068\u3055\u308c\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u8cc7\u7523\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ec\u30d3\u30e5\u30fc\u7d42\u4e86\u65e5\u306b\u5b9f\u884c\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u66f4\u65b0\u304c\u5c65\u6b74\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u7d42\u4e86\u901a\u77e5\u30e1\u30fc\u30eb\u3067\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5909\u6570\u304c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u969b\u306eURL\u306b<\/span>\u7f6e\u63db\u3055\u308c\u306a\u3044\u3001\u307e\u305f\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ec\u30d3\u30e5\u30fc\u65e5\u304cnull\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u5951\u7d04\u901a\u77e5\u306b\u304a\u3044\u3066\u3001\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5909\u6570\u304c\u8aa4\u3063\u305f\u30ad\u30fc\u306e\u5024\u3067\u7f6e\u63db\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u54c1\u76ee\u6570\u304c3\u6841<\/span>\u306e\u5834\u5408\u3001\u54c1\u76ee\u3092\u3059\u3079\u3066\u53d7\u3051\u53d6\u3063\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u30b3\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3059\u308b\u969b\u3084\u8cfc\u8cb7\u6ce8\u6587\u3092\u627f\u8a8d\u3059\u308b\u969b\u306b\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c<strong>Partially Received<\/strong>\uff08\u4e00\u90e8\u53d7\u53d6\u6e08\u307f\uff09\u306b\u5909\u66f4\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\uff3b<\/span><strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>\uff3d\uff1e\uff3b<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\uff3d\uff1e\uff3b<strong>\u65b0\u898f\u6280\u8853\u62c5\u5f53\u8005<\/strong>\uff3d\u3067\u300cRequest Approver\u300d\u3068\u3044\u3046\u6587\u8a00\u304c\u8aa4\u3063\u305f\u30d5\u30e9\u30f3\u30b9\u8a9e\u306b\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\uff3b<\/span><strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>\uff3d\uff1e\uff3b<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\uff3d\uff1e\uff3b<strong>\u65b0\u898f\u6280\u8853\u62c5\u5f53\u8005<\/strong>\uff3d\u3067\u300cReporting Manager\u300d\u3068\u3044\u3046\u6587\u8a00\u304c\u8aa4\u3063\u305f\u30d5\u30e9\u30f3\u30b9\u8a9e\u306b\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">Zoho Analytics\u3068\u9023\u643a\u3057\u3066\u304a\u308a\u3001\u304b\u3064\u3001ServiceDesk Plus Cloud\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3068\u3057\u3066Zoho Analytics\u304c\u57cb\u3081\u8fbc\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001Zoho Analytics\u3067\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u96fb\u8a71\u547c\u3073\u51fa\u3057\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u5185\u306e\u4e2d\u56fd\u8a9e\u304c\u30af\u30a8\u30b9\u30c1\u30e7\u30f3\u30de\u30fc\u30af\uff08\uff1f\uff09\u306b\u7f6e\u63db\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3067\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u30b5\u30a4\u30c8\u304c\u524a\u9664\u3055\u308c\u305f\u5834\u5408\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u8aad\u307f\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30bb\u30af\u30b7\u30e7\u30f3\u540d\u3092\u8ffd\u52a0\u304a\u3088\u3073\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30ea\u30bd\u30fc\u30b9\u306e\u8cea\u554f\u306e\u95a2\u9023\u3059\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u524a\u9664\u3055\u308c\u3066\u3082\u3001\u65e2\u5b58\u306e\u8cea\u554f\u306e\u95a2\u9023\u4ed8\u3051\u304c\u524a\u9664\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u7ba1\u7406\u4ee5\u5916\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u304b\u3089\u691c\u7d22\u3057\u305f\u5834\u5408\u3001<\/span>\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u691c\u7d22\u3059\u308b\u969b\u3001\u691c\u7d22\u7d50\u679c\u306b\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u300c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u30bf\u30b9\u30af\u3092\u8ffd\u52a0\u300d\u3067\u30bf\u30b9\u30af\u3092\u8ffd\u52a0\u3057\u305f\u5834\u5408\u3001\u305d\u306e<\/span>\u30bf\u30b9\u30af\u306e\u300c\u4f5c\u6210\u8005\u300d\u306e\u6280\u8853\u62c5\u5f53\u8005\u3068\u3057\u3066\u3001\u30bf\u30b9\u30af\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u305f\u6280\u8853\u62c5\u5f53\u8005\u304c\u30bb\u30c3\u30c8\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u304b\u3064\u3001\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3067\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span>\u5909\u66f4\u306e\u5f79\u5272\u30bf\u30d6\u3067\u306e\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3082\u7121\u52b9\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u8a73\u7d30\u753b\u9762\u306e\u5f79\u5272\u30d5\u30a9\u30fc\u30e0\u306b\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c<\/span>\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e749\u670821\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<p><strong>iOS 17 - \u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">iPhone\u5411\u3051\u306eServiceDesk Plus Cloud\u30a2\u30d7\u30ea\u306b\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u304c<\/span>\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u6700\u65b0\u306e<\/span>iOS 17\u5411\u3051\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u306f\u3001\u30a2\u30d7\u30ea\u3092\u958b\u304f\u3053\u3068\u306a\u304f\u3001\u4ee5\u4e0b\u3092\u5373\u6642\u306b\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u627f\u8a8d\u3092\u627f\u8a8d\u3059\u308b\u3001\u5374\u4e0b\u3059\u308b<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b<\/span><\/li>\n<li><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">iOS\u30a2\u30d7\u30ea\u306e\u6700\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306f<a href=\"https:\/\/apps.apple.com\/app\/saas-helpdesk-servicedesk-plus\/id496792710\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u304b\u3089\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/images\/effortless-pickup.png\" alt=\"\" width=\"887\" height=\"1797\" \/><\/p>\n<p>\u30db\u30fc\u30e0\u753b\u9762\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u697d\u3005\u3068\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u3001\u4f9d\u983c\u8005\u306b\u96fb\u8a71\u3092\u304b\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/images\/take-swift-decision.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000078564351\" data-doc-type=\"writer\">\u30a2\u30d7\u30ea\u3092\u958b\u304f\u3053\u3068\u306a\u304f\u3001\u627f\u8a8d\u3092\u627f\u8a8d\u307e\u305f\u306f\u5374\u4e0b\u3059\u308b\u304b\u3092\u5373\u6642\u306b\u6c7a\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e749\u670820\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u306e\u300c\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\u300d\u3068\u300c<\/span>\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u300d\u306e\u53cc\u65b9\u306b\u540c\u3058\u540d\u524d\u306e\u30ab\u30e9\u30e0\u304c\u3042\u308b\u5834\u5408\u3001\u30ec\u30dd\u30fc\u30c8\u8a2d\u5b9a\u753b\u9762\u306e\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u304c\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30a2\u30d7\u30ea\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u540c\u671f\u3059\u308b\u969b\u3001<\/span>Active Directory\u3067\u524a\u9664\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306b &amp; \u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5f53\u8a72\u30e6\u30fc\u30b6\u30fc\u304cServiceDesk Plus Cloud\u3067\u524a\u9664\u3082\u3057\u304f\u306f\u7121\u52b9\u5316\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e749\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e747\u670826\u65e5\u304a\u3088\u30738\u67084\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<p><strong>\u30c0\u30fc\u30af\u30e2\u30fc\u30c9<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u304c\u5c0e\u5165\u3055\u308c\u3001\u6697\u3044\u74b0\u5883\u3067\u306e\u8868\u793a\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u753b\u50cf\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u8868\u793a\u30e2\u30fc\u30c9\u5185\u306e<strong>\u30c0\u30fc\u30af<\/strong>\u307e\u305f\u306f<strong>\u30e9\u30a4\u30c8<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u4ee5\u4e0b\u306e\u7b87\u6240\u306b\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u3092\u9069\u7528\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u5370\u5237\u30d3\u30e5\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u62e1\u5f35\u6a5f\u80fd<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30b3\u30cd\u30af\u30b7\u30e7\u30f3<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-helpdesk-software.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-request-list.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-request-ticket.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-request-tickets.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-request-life-cycle.png\" alt=\"Dark Mode\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dark-mode-request-life-cycle-flow.png\" alt=\"Dark Mode\" \/><\/p>\n<h5><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>Microsoft Teams\u9023\u643a\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u30db\u30fc\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u5f37\u5316<\/strong>\uff1a\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u5185\u304b\u3089\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u3001\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u30bf\u30b9\u30af\u3001\u30a2\u30e9\u30fc\u30c8\u3001\u30a2\u30ca\u30a6\u30f3\u30b9\u3068\u3044\u3063\u305f\u30bf\u30d6\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/enhanced-home-module.png\" alt=\"Enhanced Home Module\" \/><\/p>\n<p><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\"><strong>\u52b9\u7387\u7684\u306a\u30a2\u30af\u30bb\u30b9<\/strong>\uff1a<\/span>\u9023\u643a\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u5185\u304b\u3089\u3001\u30de\u30a4\u30b5\u30de\u30ea\u3084\u30d5\u30c3\u30bf\u30fc\uff08Zia\u30dc\u30c3\u30c8\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u88fd\u54c1\u60c5\u5831\u3092\u542b\u3080\uff09\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/streamlined-access.png\" alt=\"Streamlined Access\" \/><\/p>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u306e\u30a2\u30af\u30bb\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong>\uff1a\u6280\u8853\u62c5\u5f53\u8005\u306f\u4e0a\u8a18\u3059\u3079\u3066\u306e\u9805\u76ee\uff08\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u3001\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3001\u30bf\u30b9\u30af\u3001\u30a2\u30e9\u30fc\u30c8\u3001\u30a2\u30ca\u30a6\u30f3\u30b9\uff09\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30bf\u30d6\u9593\u3067\u5171\u901a\u306e\u30d5\u30c3\u30bf\u30fc<\/strong>\uff1a\u4ee5\u4e0b3\u3064\u306e\u30bf\u30d6\u306b\u5171\u901a\u306e\u30d5\u30c3\u30bf\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u3001Zia\u30dc\u30c3\u30c8\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u88fd\u54c1\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30db\u30fc\u30e0<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/consistent-footer-across-tabs.png\" alt=\"Consistent Footer Across Tabs\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/consistent-reports.png\" alt=\"Consistent Footer Across Tabs\" \/><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u30bf\u30a4\u30d7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u304cDevelopment\u30b9\u30c6\u30fc\u30b8\u306e<\/span>\u969b\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u304c<strong>In\u00a0Progress<\/strong>\u307e\u305f\u306f<strong>Completed<\/strong>\u306e\u5834\u5408\u3001Release Engineer\u304a\u3088\u3073Change Owner\u306b\u901a\u77e5\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000078611622\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u300c<\/span><strong>\u5c55\u958b\u3055\u308c\u305f\u30ea\u30ea\u30fc\u30b9<\/strong>\u300d\u30d3\u30e5\u30fc\u306b\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u5b8c\u4e86\u3068\u306a\u3063\u3066\u3044\u308bDevelopment\u30b9\u30c6\u30fc\u30b8\u306e\u3059\u3079\u3066\u306e\u30ea\u30ea\u30fc\u30b9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u30b4\u30df\u7bb1\u5185\u306b\u3042\u308b\u30ea\u30ea\u30fc\u30b9\u3068\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u3001\u5225\u306e\u30ea\u30ea\u30fc\u30b9\u3092\u95a2\u9023\u4ed8\u3051\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u3001\u524a\u9664\u78ba\u8a8d\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e748\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e748\u67082\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u8907\u6570\u306e\u30ab\u30b9\u30bf\u30e0\u30c9\u30e1\u30a4\u30f3<\/span><\/h5>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u8907\u6570\u306e\u30ab\u30b9\u30bf\u30e0\u30c9\u30e1\u30a4\u30f3\u3092\u4f5c\u6210\u3057\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u30ab\u30b9\u30bf\u30e0URL\u306e\u8ffd\u52a0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u3078\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u306b\u7528\u3044\u308b\u30ab\u30b9\u30bf\u30e0\u30c9\u30e1\u30a4\u30f3\u306eURL\u3092\u65b0\u898f\u4f5c\u6210\u3059\u308b\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ol>\n<li><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\uff3b<\/span><strong>EMS\u30c7\u30a3\u30ec\u30af\u30c8\u30ea<\/strong>\uff3d\uff1e\uff3b<strong>\u7d44\u7e54\u306eURL<\/strong>\uff3d\uff1e\uff3b<strong>\u65b0\u898f\u30ab\u30b9\u30bf\u30e0URL<\/strong>\uff3d\u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/organisation-urls.png\" alt=\"Adding a Custom URL\" \/><\/li>\n<li><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u30b5\u30d6\u30c9\u30e1\u30a4\u30f3\u540d\u3092\u5165\u529b\u3057\u3066\u3001\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304b\u3089\u8a8d\u8a3c\u6e08\u307f\u30c9\u30e1\u30a4\u30f3\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u78ba\u8a8d\u3057\u3066\u4fdd\u5b58\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-custom-url.png\" alt=\"Adding a Custom URL\" \/><\/span><\/li>\n<\/ol>\n<p><strong>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3078\u306eURL\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p>\u30ab\u30b9\u30bf\u30e0URL\u3092\u8ffd\u52a0\u304a\u3088\u3073\u78ba\u8a8d\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u305d\u306eURL\u3092\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0URL\u3092\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u65b0\u898f\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u4f5c\u6210\u6642\u3001<\/span><strong>\u30ab\u30b9\u30bf\u30e0URL<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3067URL\u3092\u9078\u629e\u3057\u3001\u95a2\u9023\u4ed8\u3051\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/instance-custom-url.png\" alt=\"custom url with an instance\" \/><\/li>\n<\/ul>\n<p><strong>\u6ce8<\/strong>\uff1a\u65e2\u5b58\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\uff08\u8907\u6570\u306e\u30ab\u30b9\u30bf\u30e0\u30c9\u30e1\u30a4\u30f3\u6a5f\u80fd\u304c\u5b9f\u88c5\u3055\u308c\u308b\u524d\u306b\u4f5c\u6210\u3055\u308c\u305f\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\uff09\u306e\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001\u65e7\u30d5\u30ed\u30fc\u901a\u308a\u3001\u7d44\u7e54\u30dd\u30fc\u30bf\u30eb\u306eURL\u304c\u81ea\u52d5\u7684\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002\u306a\u304a\u3001\u7d44\u7e54\u30dd\u30fc\u30bf\u30eb\u306eURL\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u306f\u3001\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3092\u7de8\u96c6\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30e0URL\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0URL\u3092\u5909\u66f4\u3059\u308b\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ol>\n<li><strong>ESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea<\/strong>\u306e<strong>Service Desk\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9<\/strong>\u306b\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u3092\u9078\u629e\u3057\u3001<\/span><strong>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u7de8\u96c6<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30e0URL\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3067\u3001\u305d\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u305f\u3044URL\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u5f53\u8a72\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u306f\u3001\u8a8d\u8a3c\u6e08\u307f\u306e\u30ab\u30b9\u30bf\u30e0URL\u304c\u3059\u3079\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-custom-url.png\" alt=\"change the custom URL\" \/><\/li>\n<li><strong>\u66f4\u65b0<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u305d\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u3001\u9078\u629e\u3057\u305f\u30ab\u30b9\u30bf\u30e0URL\u3092\u4f7f\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ol>\n<p><strong>\u6ce8<\/strong>\uff1a\uff11\u3064\u306e\u30ab\u30b9\u30bf\u30e0URL\u3092\u8907\u6570\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<h5><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u30c7\u30d5\u30a9\u30eb\u30c8\u306eSAML\u30da\u30fc\u30b8\u3078\u306e\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u306e\u505c\u6b62<\/span><\/h5>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">\u3053\u306e\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3057\u305f\u5834\u5408\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30ed\u30b0\u30a4\u30f3\u3059\u308b\u969b\u306b\u304a\u597d\u307f\u306eSAML\u8a8d\u8a3c\u306e\u65b9\u6cd5\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4e00\u65b9\u3001\u7121\u52b9\u5316\u3057\u305f\u5834\u5408\u306b\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306eSAML\u8a2d\u5b9a\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306f\uff3b<\/span><strong>ESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea<\/strong>\uff3d\uff1e\uff3b<strong>\u7d44\u7e54<\/strong>\uff3d\uff1e\uff3b<strong>\u305d\u306e\u4ed6\u306e\u8a2d\u5b9a<\/strong>\uff3d\u3067\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/others-setting.png\" alt=\"Stop Default SAML page redirection\" \/><\/p>\n<h5><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">Zia\u306e\u30b9\u30da\u30a4\u30f3\u8a9e\u5bfe\u5fdc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000076527061\" data-doc-type=\"writer\">Zia AI\u306b\u304a\u3044\u3066\u3001\u30b9\u30da\u30a4\u30f3\u8a9e\u3067\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u4e88\u6e2c\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/field-predictions.png\" alt=\"Spanish Support for Zia\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e748\u670821\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000076409938\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000076409938\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000076409938\">\u5225\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u306b\u4f7f\u7528\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u5bfe\u3059\u308b\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u306a\u3044\u6280\u8853\u62c5\u5f53\u8005\u304c<\/span>\u4e00\u89a7\u753b\u9762\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u79fb\u52d5\u3057\u305f\u5834\u5408\u3001\u6a29\u9650\u4e0d\u8db3\u306e\u30a8\u30e9\u30fc\u306b\u3088\u308a\u3001\u81ea\u8eab\u306b\u5272\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000076409938\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000076409938\" data-doc-type=\"writer\">Azure\u540c\u671f\u306e\u5ea6\u306b\u3001VIP\u30e6\u30fc\u30b6\u30fc\u306e\u6280\u8853\u62c5\u5f53\u8005\u304cVIP\u3067\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306b\u5909\u66f4\u3055\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e748\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u554f\u984c\u306e\u901a\u77e5\u306e\u5909\u6570\u306b\u300c\u95a2\u4fc2\u8cc7\u7523\u300d\u300c\u95a2\u4fc2CI\u300d\u300c\u5f71\u97ff<\/span>\u3042\u308b\u30b5\u30fc\u30d3\u30b9\u300d\u300c\u65e2\u77e5\u306e\u30a8\u30e9\u30fc\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">Azure AD\u30c9\u30e1\u30a4\u30f3\u306b<\/span>\u53c2\u52a0\u6e08\u307f\u306e\u30de\u30b7\u30f3\u3092ServiceDesk Plus Cloud\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u81ea\u52d5\u5272\u308a\u5f53\u3066\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u82f1\u56fd\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u306e\u74b0\u5883\u3067\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8aac\u660e\u306b\u5358\u4e00\u306e\u6539\u884c\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001Outlook\u306e<\/span>Actionable\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u6539\u884c\u304c\u9069\u5207\u306a\u5f62\u5f0f\u3068\u306a\u3089\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u4fdd\u5168<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u5b9a\u671f\u7684\u306a\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u304c\u7d44\u307e\u308c\u3066\u3044\u308b\u4fdd\u5168\u306e\u30d5\u30a9\u30fc\u30e0\u3067\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7de8\u96c6\u3055\u308c\u305f\u5834\u5408\u3001\u30d5\u30a9\u30fc\u30e0\u304c\u7de8\u96c6\u3055\u308c\u305f\u65e5\u304b\u3089\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u304c\u5b9f\u884c\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u300c\u627f\u8a8d\u8005\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u3001\u627f\u8a8d\u3055\u308c\u305f\u6700\u65b0\u306e\u627f\u8a8d\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3067\u88fd\u54c1\u3092\u65b0\u898f\u8ffd\u52a0\u3059\u308b\u969b\u3001\u88fd\u54c1\u306e\u30b3\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30e9\u30a4\u30bb\u30f3\u30b9\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u306a\u3044\u6a5f\u80fd<\/span>\u3068\u306e\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc6vrwnvrxs614&quot;,&quot;id&quot;:&quot;toc_23aayl1hm8sh&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_23aayl1hm8sh\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc6vrwnvrxs614&quot;,&quot;id&quot;:&quot;toc_23aayl1hm8sh&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_23aayl1hm8sh\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">CMDB<\/span>\u306e\u95a2\u4fc2\u30de\u30c3\u30d7\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u304cFORCE\u306e\u5834\u5408\u3001\u95a2\u4fc2\u30e9\u30d9\u30eb\u304c\u53cd\u8ee2\u3057\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u300c<\/span>\u958b\u59cb\u4e88\u5b9a\u65e5\u300d\u300c\u5b9f\u969b\u306e\u958b\u59cb\u65e5\u300d\u300c\u7d42\u4e86\u4e88\u5b9a\u65e5\u300d\u300c\u5b9f\u969b\u306e\u7d42\u4e86\u65e5\u300d\u306b\u3001\u540c\u3058\u65e5\u4ed8\u304c\u30bb\u30c3\u30c8\u3055\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u7de8\u96c6\u6a29\u9650\u3068\u3042\u308f\u305b\u3066\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3084\u30bf\u30b9\u30af\u306e\u30d5\u30eb\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u6a29\u9650\u3092\u3082\u3064\u30e6\u30fc\u30b6\u30fc\u306b\u3057\u304b\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u5185\u306e\u30ac\u30f3\u30c8\u30a2\u30a4\u30b3\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e748\u67087\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u4f1a\u8a71\u306b\u8ffd\u52a0\u3059\u308b\u305f\u3081\u306b\u9001\u4fe1\u3057\u305f\u30e1\u30fc\u30eb\u306eTo\u3001Cc\u3001Bcc\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u91cd\u8907\u3057\u305f\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u305d\u306e\u30e1\u30fc\u30eb\u304c\u51e6\u7406\u3055\u308c\u305a\u3001\u60f3\u5b9a\u901a\u308a\u306b\u4f1a\u8a71\u306b\u8ffd\u52a0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7d4c\u904e\u6642\u9593\u306e\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e748\u67081\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e747\u670814\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<p>\u4f1a\u8a71\u5c65\u6b74\u306e\u6a5f\u80fd\u5f37\u5316<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u3084\u4f9d\u983c\u8005\u304c\u5b9f\u65bd\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u8fd4\u4fe1\u3001\u8ee2\u9001\u3001\u518d\u9001\uff09\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u8a18\u9332\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u304a\u3044\u3066\u3001\u4f1a\u8a71\u306f<strong>\u8fd4\u4fe1\u6e08\u307f<\/strong>\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/repair-history.png\" alt=\"Conversation History Enhancement\" \/><\/p>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u627f\u8a8d\u8005\u306e\u30b9\u30b3\u30fc\u30d4\u30f3\u30b0<\/span><\/p>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u627f\u8a8d\/\u5374\u4e0b\u3057\u305f\u5f8c\u3067\u3042\u3063\u3066\u3082\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u300c<strong>\u79c1\u304c\u627f\u8a8d\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u300d\u3084\u300c<strong>\u79c1\u304c\u5374\u4e0b\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u300d\u3068\u3044\u3046\u65b0\u305f\u306a\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/p>\n<ul>\n<li>[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/strong>] \u3067\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u305f\u3081\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u3057\u3066\u3001<strong>\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb<\/strong>\u3001<strong>\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9<\/strong>\u3001<strong>\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30e1\u30f3\u30c8<\/strong>\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u7f72\u540d<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5185\u306b\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u7f72\u540d\u3092\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u3001\u65b0\u305f\u306a\u5909\u6570\u300c$EmailSignature\u300d\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><strong>\u6ce8<\/strong>\uff1a\u65e2\u5b58\u306e\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5834\u5408\u3001\u81ea\u52d5\u7684\u306b\u30e1\u30fc\u30eb\u7f72\u540d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u3092\u53c2\u7167\u3059\u308b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30b5\u30a4\u30c8\u3092\u53c2\u7167\u3059\u308b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4ee5\u4e0b\u306e\u6a5f\u80fd\u3067\u5fc5\u9808\u3068\u3057\u3066\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30af\u30eb\u30fc\u30ba\u30eb\u30fc\u30eb<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306f [\u30a2\u30af\u30b7\u30e7\u30f3] &gt; [\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb] \u306e\u30af\u30ea\u30a2\u307e\u305f\u306f\u524a\u9664\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30d5\u30a9\u30fc\u30e0 - \u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e00\u89a7\u8868\u793a\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4f9d\u983c\u8005\u4e00\u89a7\u753b\u9762\u306b<\/span><strong>\u793e\u54e1ID<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u306e\u4ee3\u7406\u3068\u306a\u308b\u6280\u8853\u62c5\u5f53\u8005<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u300c\u30e6\u30fc\u30b6\u30fc\u306e\u4ee3\u7406\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u4f9d\u983c\u8005\u304c\u6280\u8853\u62c5\u5f53\u8005\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3067\u7ba1\u7406\u8005\u5074\u304b\u3089\u8a31\u53ef\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">VIP\u30e6\u30fc\u30b6\u30fc\u306e\u6280\u8853\u62c5\u5f53\u8005<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001<strong>VIP\u30e6\u30fc\u30b6\u30fc<\/strong>\u306e\u9805\u76ee\u3092\u6709\u52b9\u5316\u3057\u3066\u3001\u6280\u8853\u62c5\u5f53\u8005\u3092VIP\u30e6\u30fc\u30b6\u30fc\u306b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000075853561\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u4e00\u89a7\u753b\u9762\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u6280\u8853\u62c5\u5f53\u8005\u3092\u4e00\u62ec\u3067VIP\u30e6\u30fc\u30b6\u30fc\u306b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u6ce8\uff1aVIP\u306e\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u4f9d\u983c\u8005\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\u306e\u53cc\u65b9\u3092\u4e00\u89a7\u8868\u793a\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u3001<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/action-icon.png\" alt=\" VIP Technicians\" \/>\u30a2\u30a4\u30b3\u30f3\u3067\u660e\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e747\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u5909\u66f4\u306e<\/span>CAB Evaluation\u30b9\u30c6\u30fc\u30b8\u3067\u306e<strong>\u78ba\u8a8d\u4f9d\u983c\u306e\u9001\u4fe1<\/strong>\u6642\u306b\u3001\u9032\u6357\u30a4\u30f3\u30b8\u30b1\u30fc\u30bf\u30fc\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u7de8\u96c6\u6a29\u9650\u3092\u6709\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u5909\u66f4\u3092\u30b3\u30d4\u30fc\u3059\u308b\u969b\u306b\u3001<\/span>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3067\u7121\u52b9\u5316\u3057\u305f<strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u7279\u5b9a\u306e\u5834\u5408\u306b\u304a\u3044\u3066\u3001\u65e2\u5b58\u306e\u5909\u66f4\u3092\u30b3\u30d4\u30fc\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\uff08$\uff09\u304c\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u672c\u6587\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30c6\u30b9\u30c8<\/span>Webhook\u3092\u4fdd\u5b58\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u8cc7\u7523\u60c5\u5831\u306b\u4f55\u306e\u5909\u66f4\u3082\u306a\u304b\u3063\u305f\u5834\u5408\u3001\u8cc7\u7523\u3092\u30b9\u30ad\u30e3\u30f3\u3057\u305f\u969b\u306b<\/span><strong>\u6700\u7d42\u30b9\u30ad\u30e3\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u3068<strong>\u6700\u7d42\u30b9\u30ad\u30e3\u30f3\u6210\u529f\u65e5\u6642<\/strong>\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u554f\u984c\u306e\u8868\u793a\u6a29\u9650\u304c\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u307e\u305f\u306f\u4f9d\u983c\u8005\u3068\u3057\u3066\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u554f\u984c\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5de6\u30d1\u30cd\u30eb\u306e\u5e45\u306b\u95a2\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u306e<\/span><strong>\u30c9\u30ea\u30eb\u30c0\u30a6\u30f3\u5206\u6790<\/strong>\u306eUI\u306b\u95a2\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u7279\u5b9a\u306e\u5834\u5408\u306b\u3001\u4e00\u90e8\u306e\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u5951\u7d04\u4e00\u89a7\u753b\u9762\u306e\u30b5\u30a4\u30c8\u691c\u7d22\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u8907\u6570\u9078\u629e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u3042\u308b\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001CSV\u30d5\u30a1\u30a4\u30eb\u306b\u8907\u6570\u9078\u629e\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u95a2\u3059\u308b\u30ab\u30e9\u30e0\u304c\u542b\u307e\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u306e\u30d8\u30c3\u30c0\u30fc\u3084\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30e1\u30cb\u30e5\u30fc\u3092\u7121\u52b9\u5316\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u65b0\u305f\u306a\u4f9d\u983c\u8005\u304c\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u305f\u969b\u3001\u958b\u59cb\u30c4\u30a2\u30fc\u304c\u4e00\u90e8\u753b\u9762\u5916\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u30dd\u30fc\u30e9\u30f3\u30c9\u8a9e\u306e\u5834\u5408\u3001\u300c<\/span>Resolution Template\u300d\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u30b9\u30da\u30a4\u30f3\u8a9e\u306e\u5834\u5408\u3001<\/span><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong>\u3067\u300cNot Published\u300d\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">Zoho Survey\u306e<\/span><strong>\u30ec\u30dd\u30fc\u30c8<\/strong>\u30bf\u30d6\u306e\u30ab\u30b9\u30bf\u30e0\u5909\u6570\u3067\u3001\u4f9d\u983c\u8005\u3084\u6280\u8853\u62c5\u5f53\u8005\u306e\u59d3\u304c2\u56de\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u7d4c\u7531\u3067Jira\u306b\u554f\u984c\u3092\u8a18\u9332\u3059\u308b\u969b\u3001\u554f\u984c\u4f5c\u6210\u30d5\u30a9\u30fc\u30e0\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u53c2\u52a0\u8005\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e747\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e746\u670827\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8fd4\u4fe1\u306e\u524a\u9664<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u30e1\u30fc\u30eb\u306e\u4f1a\u8a71\u3068\u3057\u3066\u8ffd\u52a0\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8fd4\u4fe1\u3092\u6280\u8853\u62c5\u5f53\u8005\u304c\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f\u3001[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef<\/strong>] &gt; [<strong>\u5f79\u5272<\/strong>] \u3067\u3001\u300c\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30e1\u30fc\u30eb\u8fd4\u4fe1\u306e\u524a\u9664\u300d\u306b\u30c1\u30a7\u30c3\u30af\u3092\u4ed8\u3051\u305f\u5f79\u5272\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3057\u3066\u6a29\u9650\u3092\u4ed8\u4e0e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/delete-user-responses.png\" alt=\"TDelete User Responses from Requests\" \/><\/p>\n<p><strong>\u554f\u984c\u306e\u30bf\u30a4\u30de\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u304c\u554f\u984c\u306e\u30bf\u30a4\u30de\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u554f\u984c\u306e\u30bf\u30a4\u30de\u30fc\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>] \u3067\u8a2d\u5b9a\u3067\u304d\u3001\u30c8\u30ea\u30ac\u30fc\u3067\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-timer-for-problem.png\" alt=\"Timers for Problems\" \/><\/p>\n<p><strong>\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u554f\u984c\u3067\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3084\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u305f\u308a\u3001URL\u3092\u547c\u3073\u51fa\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3057\u3001\u305d\u308c\u3089\u3092\u554f\u984c\u3067\u5b9f\u884c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f5c\u6210\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/strong>] &gt; [<strong>\u554f\u984c<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-menu-problem.png\" alt=\"Custom Menu for Problems\" \/><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u554f\u984c\u306e\u60c5\u5831\u753b\u9762\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/crm-issues-new-data-entry.png\" alt=\"problem details page\" \/><\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u554f\u984c\u306e\u60c5\u5831\u753b\u9762\u3067\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u53ef\u7528\u6027\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u6761\u4ef6\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3001\u554f\u984c\u306e\u8a73\u7d30\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3001\u554f\u984c\u306e\u60c5\u5831\u30bf\u30d6\u306b\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u6709\u52b9\u5316\u3059\u308b\u306b\u306f\u3001[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u304a\u597d\u307f\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u540d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u8a73\u7d30\u3092\u5c55\u958b\u3057\u3001\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8a72\u5f53\u7b87\u6240\u306e\u30c8\u30b0\u30eb\u3092\u5207\u308a\u66ff\u3048\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problem-custom-menu.png\" alt=\"Custom Widgets for Problems\" \/><\/p>\n<p><strong>\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff08\u7ba1\u7406 &gt; \u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9 &gt; \u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff09<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/problems-custom-functions.png\" alt=\"Custom Functions\" \/><\/p>\n<p><strong>\u554f\u984c\u306e\u30c8\u30ea\u30ac\u30fc\u304a\u3088\u3073\u554f\u984c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u554f\u984c\u306e\u30c8\u30ea\u30ac\u30fc\u304a\u3088\u3073\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u3001\u65e5\u4ed8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u57fa\u3065\u304f\u57fa\u6e96\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u30b5\u30a4\u30c8\u4e00\u89a7\u753b\u9762\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000074139562\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u4e00\u89a7\u753b\u9762\u306b<\/span><strong>\u30a2\u30af\u30c6\u30a3\u30d6\/\u975e\u30a2\u30af\u30c6\u30a3\u30d6<\/strong>\u3068\u3044\u3046\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/site-list-view.png\" alt=\"Site List View Enhancements\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e746\u670830\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">XLS\u306e\u30ec\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u3092\u958b\u304f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u65e5\u672c\u8a9e\u306e\u5834\u5408\u306b\u3001<\/span>HTML\u30d5\u30a1\u30a4\u30eb\u3068\u3057\u3066\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072694146\" data-doc-type=\"writer\">\u81ea\u8eab\u306e\u30b5\u30a4\u30c8\u306e\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u95b2\u89a7\u3067\u304d\u308b\u6a29\u9650\u3092\u3082\u3064\u4f9d\u983c\u8005\u304c\u79c1\u306e\u60c5\u5831\u30da\u30fc\u30b8\u304b\u3089\u81ea\u8eab\u306e\u90e8\u7f72\u3092\u5909\u66f4\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e746\u670826\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u8aac\u660e\u306b<\/span>\u65b0\u3057\u3044\u884c\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u306e\u627f\u8a8d\u901a\u77e5\u306b\u3064\u3044\u3066\u3001Actionable\u30ab\u30fc\u30c9\u304cMicrosoft Teams\u306e\u30dc\u30c3\u30c8\u306b\u9001\u4fe1\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">Azure AD\u9023\u643a\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u3066<\/span>OKTA AD\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3092\u540c\u671f\u3059\u308b\u969b\u3001\u30bf\u30a4\u30e0\u30a2\u30a6\u30c8\u3057\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u6761\u4ef6\u304c\u300c\u7a7a\u767d\u300d\u307e\u305f\u306f\u300c\u7a7a\u767d\u3067\u306f\u306a\u3044\u300d\u3068\u306a\u3063\u3066\u3044\u308b<\/span>\u4e00\u90e8\u306e\u65e5\u4ed8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u627f\u8a8d\u30ea\u30de\u30a4\u30f3\u30c9\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u305f\u969b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u95a2\u9023\u306e\u5909\u6570\u304c\u8a72\u5f53\u306e\u5024\u306b\u7f6e\u63db\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">A<\/span>ctionable\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u624b\u52d5\u5165\u529b\u3059\u308b\u969b\u306e\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30e1\u30fc\u30eb\u3067\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u3067 <\/span><strong>\u00c2<\/strong> \u304a\u3088\u3073 <strong>\u00c3<\/strong> \u3068\u3044\u3046\u6587\u5b57\u304c\u524a\u9664\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c<\/span><strong>On Hold<\/strong>\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5909\u66f4\u3055\u308c\u305f\u969b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u306b\u5fdc\u7b54\u6642\u9593\u306e\u30d5\u30e9\u30b0\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u300c\u30e6\u30fc\u30b6\u30fc\u306e\u4ee3\u7406\u300d\u3067\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u3068\u4f9d\u983c\u8005\u304c\u5225\u306e\u30b5\u30a4\u30c8\u306b\u5c5e\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u4ed6\u306e\u4f9d\u983c\u8005\u306b\u4ee3\u308f\u3063\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30b9\u30ad\u30e3\u30f3\u6642\u306b\u8cc7\u7523\u306e\u30e2\u30c7\u30eb\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u6b04\u3060\u3063\u305f\u5834\u5408\u3001[\u8cc7\u7523] &gt; [\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3] \u3067\u8cc7\u7523\u60c5\u5831\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u30b3\u30a2\u6570<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6587\u5b57\u5217\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8cc7\u7523\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u8a73\u7d30\u753b\u9762\u306b\u6700\u7d42\u30b9\u30ad\u30e3\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u3068<\/span>\u6700\u7d42\u30b9\u30ad\u30e3\u30f3\u6210\u529f\u65e5\u6642\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30ac\u30f3\u30c8\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u53c2\u7167\u30b5\u30a4\u30c8\u306b\u5272\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u4f11\u65e5\u306b\u95a2\u9023\u3059\u308b\u60c5\u5831\u3092\u95b2\u89a7\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c<\/span>\u30ce\u30eb\u30a6\u30a7\u30fc\u8a9e\u306e\u5834\u5408\u3001\u300cchange\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u56de\u7b54\u30bf\u30d6\u3067\u4f5c\u696d\u30ed\u30b0\u3092\u9078\u629e\u3059\u308b\u969b\u3001\u4ee5\u524d\u306b\u524a\u9664\u3057\u305f\u4f5c\u696d\u30ed\u30b0\u30bf\u30a4\u30d7\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3067\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072337595\" data-doc-type=\"writer\">\u30ef\u30f3\u30bf\u30a4\u30e0\u30d1\u30b9\u30ef\u30fc\u30c9\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u65b0\u305f\u306b\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u521d\u56de\u30ed\u30b0\u30a4\u30f3\u3057\u305f\u969b\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u30ea\u30bb\u30c3\u30c8\u304c\u5fc5\u9808\u3068\u306a\u3063\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e746\u670822\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u9023\u643a\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u554f\u984c\u306b\u304a\u3051\u308b\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30d7\u30ec\u30d3\u30e5\u30fc\u3084\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u306e\u4e0d\u5177\u5408\u3001\u304a\u3088\u3073\u3001\u30ea\u30ea\u30fc\u30b9\u306b\u304a\u3051\u308b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306e\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u627f\u8a8d<\/strong>\u30bf\u30d6\u306e<strong>\u627f\u8a8d<\/strong>\/<strong>\u5374\u4e0b<\/strong>\u304c\u4f9d\u983c\u8005\u304a\u3088\u3073\u4e00\u90e8\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e746\u670815\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e745\u670830\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9 <\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u9078\u629e\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u3084\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u306b\u306e\u307f\u5171\u6709\u3059\u308b\u3053\u3068\u306e\u3067\u304d\u308b<\/span>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u304a\u3088\u3073URL\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u307f\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u3053\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u4f5c\u6210\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u6280\u8853\u62c5\u5f53\u8005\u304c<\/span><strong>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u306e\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u3092\u9078\u629e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/executive-dashboard.png\" alt=\"Executive Dashboard\" \/><\/p>\n<ul>\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30d7\u30e9\u30a4\u30d0\u30b7\u30fc\u8a2d\u5b9a\u3067\u300c<strong>\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8<\/strong>\u300d\u307e\u305f\u306f\u300c<strong>\u5171\u6709<\/strong>\u300d\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u5171\u6709\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3084\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u3092\u9078\u629e\u3059\u308b\u306b\u306f\u3001<strong>\u5171\u6709<\/strong>\u3092\u9078\u3073\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/shared.png\" alt=\"Executive Dashboard\" \/><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u30d5\u30a3\u30eb\u30bf\u30fc\u5185\u306e\u500b\u5225\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u30021\u3064\u4ee5\u4e0a\u306e<\/span>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304c\u6280\u8853\u62c5\u5f53\u8005\u306b\u5171\u6709\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f<strong>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u95b2\u89a7\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/dashbard-report.png\" alt=\"Executive Dashboard\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">1\u3064\u4ee5\u4e0a\u306e\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304c\u4f9d\u983c\u8005\u306b\u5171\u6709\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u306f<\/span><strong>\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u30bf\u30d6\u304b\u3089\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u95b2\u89a7\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/report-dashboard.png\" alt=\"Executive Dashboard\" \/><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u3059\u3079\u3066\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8868\u793a\u3059\u308b\u6a29\u9650\u304c\u4f9d\u983c\u8005\u306b\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<\/span>\u5f79\u54e1\u5411\u3051\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b<strong>\u30b5\u30a4\u30c8<\/strong>\u3084<strong>\u30b0\u30eb\u30fc\u30d7<\/strong>\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/group-filter.png\" alt=\"Executive Dashboard\" \/><\/li>\n<\/ul>\n<p><strong>\u6d88\u8017\u54c1\u306e\u88dc\u5145\u3068\u8efd\u5fae\u306a\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>1.\u30b5\u30a4\u30c8\u30d5\u30a3\u30eb\u30bf\u30fc<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u30b5\u30a4\u30c8\u30d9\u30fc\u30b9\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u4f7f\u7528\u3057\u3066\u3001<strong> [\u8cc7\u7523] &gt; [\u6d88\u8017\u54c1] &gt; [IT]<\/strong> \u306b\u4e00\u89a7\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u6d88\u8017\u54c1\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u3001<strong>[\u8cc7\u7523] &gt; [\u6d88\u8017\u54c1] &gt; [IT]<\/strong> \u306e\u30ab\u30fc\u30c9\u30d3\u30e5\u30fc\u3084\u5404\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u4e00\u89a7\u753b\u9762\u306b\u3001\u4f7f\u7528\u53ef\u80fd\u306a\u6570\u91cf\u306e\u5408\u8a08\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u30ab\u30fc\u30c9\u30d3\u30e5\u30fc\uff1a<\/strong><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/card-view-new.png\" alt=\"Site filter - Card view\" \/><br \/>\n<\/span><\/p>\n<p style=\"padding-left: 40px\"><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u4e00\u89a7\u8868\u793a\uff1a<\/strong><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/list-view-new.png\" alt=\"Site filter - List view\" \/><\/span><\/p>\n<p><strong>2.\u6d88\u8017\u54c1\u306e\u88dc\u5145<\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u3067\u5229\u7528\u53ef\u80fd\u306a\u6d88\u8017\u54c1\u3092\u78ba\u8a8d\u3057\u3001\u4ef6\u6570\u304c\u3057\u304d\u3044\u5024\u3092\u4e0b\u56de\u3063\u305f\u5834\u5408\u306b\u30e6\u30fc\u30b6\u30fc\u3078\u901a\u77e5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6d88\u8017\u54c1\u304c\u88dc\u5145\u3055\u308c\u308b\u307e\u3067\u3001\u6bce\u65e5\u3001\u95a2\u4fc2\u3059\u308b\u6280\u8853\u62c5\u5f53\u8005\u3078\u30e1\u30fc\u30eb\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6d88\u8017\u54c1\u306e\u88dc\u5145\u901a\u77e5\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u8cc7\u7523\u88dc\u5145\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u3001<\/span><strong>\u8cc7\u7523\u30bf\u30a4\u30d7<\/strong>\u3067<strong>\u6d88\u8017\u54c1<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/replenishment-configuration.png\" alt=\"Consumable replenishment\" \/><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u88dc\u5145\u4e00\u89a7\u5185\u306e\u8cc7\u7523\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u3001\u88dc\u5145\u8a2d\u5b9a\u306e\u4e00\u89a7\u306b\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u9069\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/all-replenishment.png\" alt=\"replenishment list\" \/><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c<\/span> <strong>[\u7ba1\u7406] &gt; [\u901a\u77e5\u30eb\u30fc\u30eb] &gt; [\u8cc7\u7523] &gt; [\u8cc7\u7523\u88dc\u5145]<\/strong> \u3067\u8cc7\u7523\u88dc\u5145\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u5834\u5408\u3001\u300c\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e\u300d\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u969b\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u753b\u9762\u3067\u3001\u5909\u6570\u3068\u3057\u3066<strong>\u30bf\u30a4\u30d7<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u6709\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/customize-notification.png\" alt=\"replenishment list\" \/><\/p>\n<p><strong>3.\u6d88\u8017\u54c1\u306e\u5272\u308a\u5f53\u3066\u901a\u77e5<\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f <strong>[<\/strong><\/span><strong>\u7ba1\u7406] &gt; [\u901a\u77e5\u30eb\u30fc\u30eb] &gt; [\u8cc7\u7523]<\/strong> \u3067\u4ee5\u4e0b\u306e\u901a\u77e5\u3092\u6709\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6d88\u8017\u54c1\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u3068\u304d\u3001\u307e\u305f\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u6d88\u8017\u54c1\u304c\u5909\u66f4\u3055\u308c\u305f\u3068\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6d88\u8017\u54c1\u304c\u90e8\u7f72\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u3068\u304d\u3001\u307e\u305f\u306f\u90e8\u7f72\u306e\u6d88\u8017\u54c1\u304c\u5909\u66f4\u3055\u308c\u305f\u3068\u304d\u3001\u90e8\u7f72\u306e\u8cac\u4efb\u8005\u306b\u901a\u77e5<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-notification.png\" alt=\"replenishment list\" \/><\/span><\/li>\n<\/ul>\n<p><strong>4.\u65b0\u305f\u306a\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u8ffd\u52a0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f<\/span><strong> [\u30ec\u30dd\u30fc\u30c8] &gt; [\u3059\u3079\u3066\u306e\u30ec\u30dd\u30fc\u30c8] &gt; [\u65b0\u898f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8] &gt; [\u6d88\u8017\u54c1 \/ \u30b5\u30a4\u30c8]<\/strong> \u3088\u308a\u3001\u30b5\u30a4\u30c8\u3054\u3068\u306e\u6d88\u8017\u54c1\u306e\u6570\u91cf\u306b\u95a2\u3059\u308b\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-report.png\" alt=\"New custom reports module\" \/><\/p>\n<p><strong>5.\u6d88\u8017\u54c1\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u304a\u3088\u3073\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><strong>[\u7ba1\u7406] &gt; [\u30c7\u30fc\u30bf\u7ba1\u7406] &gt; [\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8]<\/strong> \u3067\u3001\u8cc7\u7523\u30bf\u30a4\u30d7\u300c<strong>\u6d88\u8017\u54c1\u306e\u6570\u91cf\u60c5\u5831\u3068\u6d88\u8017\u54c1\u306e\u5272\u308a\u5f53\u3066<\/strong>\u300d\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>[\u7ba1\u7406] &gt; [\u30c7\u30fc\u30bf\u7ba1\u7406] &gt; [\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8]<\/strong> <\/span>\u3067\u3001\u8cc7\u7523\u30bf\u30a4\u30d7\u300c<strong>\u6d88\u8017\u54c1\u306e\u6570\u91cf\u60c5\u5831\u3068\u6d88\u8017\u54c1\u306e\u5272\u308a\u5f53\u3066<\/strong>\u300d\u3092\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30c7\u30b9\u30af\u3084\u4eba\u4e8b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>6.\u4f9d\u983c\u8005\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306e\u79c1\u306e\u6d88\u8017\u54c1\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001<\/span><strong>[\u7ba1\u7406] &gt; [\u4e00\u822c\u8a2d\u5b9a] &gt; [\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba]<\/strong> \u3067\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u5411\u3051\u306e\u79c1\u306e\u6d88\u8017\u54c1\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u57fa\u672c\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/basic-customization.png\" alt=\"basic-customization\" \/><\/p>\n<p><strong>\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advanced-customization.png\" alt=\"advanced-customization\" \/><\/p>\n<p><strong>7.\u30e6\u30fc\u30b6\u30fc\u5272\u308a\u5f53\u3066\u306e\u6d88\u8017\u54c1\u30bf\u30d6<\/strong><\/p>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u4f9d\u983c\u8005\u306e\u4e00\u89a7\u753b\u9762\u3067<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4115\" src=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus\/wp-content\/uploads\/sites\/2\/settingsforreleasenote.png\" alt=\"\" width=\"18\" height=\"20\" \/><\/span>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001<strong>\u95a2\u9023\u4ed8\u3051\u306e\u8868\u793a<\/strong>\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4f9d\u983c\u8005\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u6d88\u8017\u54c1\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>ManageEngine Analytics Plus\u3084Zoho Analytics\u3067\u306e\u30ea\u30ea\u30fc\u30b9\u3084\u554f\u984c\u306e\u9023\u643a<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u554f\u984c\u3084\u30ea\u30ea\u30fc\u30b9\u5185\u306eServiceDesk Plus Cloud\u306e\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3057\u3001ManageEngine Analytics Plus\u3084Zoho Analytics\u3067\u5206\u6790\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">ManageEngine Analytics Plus\u3084Zoho Analytics\u306b\u3001<\/span>\u554f\u984c\u3084\u30ea\u30ea\u30fc\u30b9\u5411\u3051\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30ec\u30dd\u30fc\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4ee5\u4e0b\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30ec\u30dd\u30fc\u30c8\u306b\u65b0\u305f\u306a\u30ab\u30e9\u30e0\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<table class=\"mT30 zh-pre-table\" width=\"100%\">\n<thead>\n<tr>\n<th><strong>\u30e2\u30b8\u30e5\u30fc\u30eb<\/strong><\/th>\n<th><strong>\u8ffd\u52a0\u3055\u308c\u305f\u30ab\u30e9\u30e0<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u30ea\u30af\u30a8\u30b9\u30c8<\/td>\n<td>\n<ul>\n<li>\u30ea\u30ea\u30fc\u30b9\u3088\u308a\u8d77\u7968<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u3067\u4fee\u6b63\u6e08\u307f<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/td>\n<td>\n<ul>\n<li>\u8aac\u660e<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u30bf\u30b9\u30af<\/td>\n<td>\n<ul>\n<li>\u95a2\u9023\u3059\u308b\u5909\u66f4\u30b9\u30c6\u30fc\u30b8<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9ID<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u8868\u793aID<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u540d<\/li>\n<li>\u554f\u984cID<\/li>\n<li>\u554f\u984c\u8868\u793aID<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u4f5c\u696d\u30ed\u30b0<\/td>\n<td>\n<ul>\n<li>\u95a2\u9023\u3059\u308b\u5909\u66f4\u30b9\u30c6\u30fc\u30b8<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9ID<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u8868\u793aID<\/li>\n<li>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u540d<\/li>\n<li>\u554f\u984cID<\/li>\n<li>\u554f\u984c\u8868\u793aID<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u6ce8<\/strong>\uff1aManageEngine Analytics\u307e\u305f\u306fZoho Analytics\u3067\u30c6\u30fc\u30d6\u30eb\u30b9\u30ad\u30fc\u30de\u3092\u78ba\u5b9f\u306b\u6700\u65b0\u306e\u72b6\u614b\u306b\u3059\u308b\u306b\u306f\u3001ManageEngine Analytics\u307e\u305f\u306fZoho Analytics\u306e\u8a2d\u5b9a\u753b\u9762\u304b\u3089\u3001\u7ba1\u7406\u8005\u304c\u30c7\u30fc\u30bf\u540c\u671f\u3092\u518d\u5ea6\u958b\u59cb\u3059\u308b\u5fc5\u8981\u304c\u751f\u3058\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>Zoho Analytics - \u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u9023\u643a\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u5909\u66f4\u30e2\u30b8\u30e5\u30fc\u30eb\u5411\u3051\u306b\u3001\u300c<\/span><strong>\u9032\u884c\u4e2d\u306e\u5909\u66f4\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831<\/strong>\u300d\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30ec\u30dd\u30fc\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>\u65e2\u306bManageEngine Analytics\u3084Zoho Analytics\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u3044\u308b\u304a\u5ba2\u69d8\u3078\u306e\u304a\u77e5\u3089\u305b<\/strong><\/p>\n<p><strong>\u5909\u66f4\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong>\u30c6\u30fc\u30d6\u30eb\u306b\u4fdd\u6301\u3055\u308c\u3066\u3044\u308b\u30c7\u30fc\u30bf\u304c<strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831<\/strong>\u304a\u3088\u3073<strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u30de\u30c3\u30d4\u30f3\u30b0<\/strong>\u30c6\u30fc\u30d6\u30eb\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002\u65b0\u305f\u306a\u30c6\u30fc\u30d6\u30eb\u3067\u8a72\u5f53\u306e\u30ab\u30e9\u30e0\u3092\u9078\u629e\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u518d\u4f5c\u6210\u3057\u3001\u30ec\u30dd\u30fc\u30c8\u306b\u6700\u65b0\u306e\u30c7\u30fc\u30bf\u304c\u540c\u671f\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li><strong>\u5909\u66f4\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong>\u30c6\u30fc\u30d6\u30eb\u306b\u57fa\u3065\u304f\u65e2\u5b58\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8<\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u9032\u884c\u4e2d\u306e\u5909\u66f4\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831<\/strong><\/span>\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u30ec\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n<p><strong>\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u30b4\u30df\u7bb1<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3092\u524a\u9664\u3057\u3001\u524a\u9664\u304b\u308930\u65e5\u4ee5\u5185\u3067\u3042\u308c\u3070\u30ea\u30b9\u30c8\u30a2\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u6280\u8853\u62c5\u5f53\u8005\u306b\u3088\u3063\u3066\u8cbb\u3084\u3055\u308c\u305f\u6642\u9593\u3092\u8a08\u7b97\u3059\u308b\u969b\u3001\u524a\u9664\u3057\u305f\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30bf\u30b9\u30af\u306f\u8003\u616e\u3055\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u524a\u9664\u3057\u305f\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3084\u305d\u306e\u30bf\u30b9\u30af\u306f\u3001\u524a\u9664\u3057\u305f\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306e\u4e00\u89a7\u753b\u9762\u4ee5\u5916\u306b\u306f\u3001\u88fd\u54c1\u4e0a\u306b\u8868\u793a\u3055\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u524a\u9664\u3057\u305f\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3092\u30ea\u30b9\u30c8\u30a2\u3059\u308b\u969b\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u5185\u306e\u30bf\u30b9\u30af\u306e\u4f9d\u5b58\u95a2\u4fc2\u306f\u30ea\u30b9\u30c8\u30a2\u3055\u308c\u307e\u3059\u304c\u3001\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u5168\u4f53\u306b\u304a\u3051\u308b\u30bf\u30b9\u30af\u306e\u4f9d\u5b58\u95a2\u4fc2\u306f\u30ea\u30b9\u30c8\u30a2\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30b9\u30da\u30fc\u30b9\u7ba1\u7406\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><strong>\u30b9\u30da\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb<\/strong>\u5411\u3051\u306b\u3001\u30c6\u30fc\u30d6\u30eb\u304a\u3088\u3073\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/space-management-enhancement.png\" alt=\"Space Management Enhancement\" \/><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u8cc7\u7523\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<strong>\u30b9\u30da\u30fc\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3084\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<\/span><strong>\u30b9\u30da\u30fc\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30b9\u30da\u30fc\u30b9<\/strong>\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001<strong>\u30b5\u30a4\u30c8<\/strong>\u3001<strong>\u30ad\u30e3\u30f3\u30d1\u30b9<\/strong>\u3001<strong>\u5efa\u9020\u7269<\/strong>\u3068\u3044\u3063\u305f\u89aa\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5fc5\u9808\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">API\u7d4c\u7531\u3067\u30b9\u30da\u30fc\u30b9\u3092\u8ffd\u52a0\u3059\u308b\u969b\u3001\u3082\u3057\u304f\u306f\u30b9\u30da\u30fc\u30b9\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u306b\u3001\u30b9\u30da\u30fc\u30b9\u30a8\u30ea\u30a2\u306e\u9762\u7a4d\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30b9\u30da\u30fc\u30b9\u30a8\u30ea\u30a2\u306e\u9762\u7a4d\u304c\u30bb\u30c3\u30c8\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306e\u30ea\u30ea\u30fc\u30b9\u95a2\u9023\u306e\u30ab\u30e9\u30e0<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30bf\u30b9\u30af\u30ec\u30dd\u30fc\u30c8\u306b<\/span><strong>\u30ea\u30ea\u30fc\u30b9ID<\/strong>\u3001<strong>\u30ea\u30ea\u30fc\u30b9\u306e\u4ef6\u540d<\/strong>\u3001<strong>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8<\/strong>\u306e\u60c5\u5831\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4f5c\u696d\u30ed\u30b0\u30ec\u30dd\u30fc\u30c8\u306b<\/span><strong>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8<\/strong>\u306e\u60c5\u5831\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u306e\u65b0\u305f\u306a\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u5909\u66f4<\/strong>\u306b\u65b0\u305f\u306a\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u300c<strong>\u79c1\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u5bfe\u5fdc\u4e2d\u306e\u5909\u66f4<\/strong>\u300d\u304c\u5c0e\u5165\u3055\u308c\u3001\u6280\u8853\u62c5\u5f53\u8005\u304c\u95a2\u308f\u3063\u3066\u3044\u308b\u3001\u5bfe\u5fdc\u4e2d\u306e\u5909\u66f4\u306e\u4e00\u89a7\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u306b\u304a\u3051\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u3067<\/span><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5229\u7528\u3057\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u57fa\u3065\u3044\u3066\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u304a\u3088\u3073\u30ea\u30ea\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30e0\u30c8\u30ea\u30ac\u30fc\u306b\u304a\u3051\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u306e\u30c8\u30ea\u30ac\u30fc\u306e\u6761\u4ef6\u3068\u3057\u3066<\/span><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u9055\u53cd\u3001\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u9055\u53cd\u3001\u305d\u306e\u4ed6\u306e\u5931\u6557\u306b\u3088\u308a\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u306b\u5931\u6557\u3057\u305f\u5834\u5408\u306b\u3001\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u901a\u77e5\u3001Webhook\u306a\u3069\uff09\u3092\u547c\u3073\u51fa\u3059\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h5 data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><strong>[\u7ba1\u7406] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] &gt; [\u8cc7\u7523\u7ba1\u7406] <\/strong>\u3067\u3059\u3079\u3066\u306e<strong>\u88fd\u54c1\u30bf\u30a4\u30d7<\/strong>\u304c\u524a\u9664\u3055\u308c\u305f\u5834\u5408\u3001\u95a2\u9023\u3059\u308b\u8cc7\u7523\u306e\u753b\u9762\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u8cc7\u7523\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u306e<strong>\u30ea\u30bd\u30fc\u30b9 \/ \u30a8\u30ea\u30a2<\/strong>\u3001<strong>\u30ea\u30bd\u30fc\u30b9 \/ \u30b5\u30a4\u30c8<\/strong>\u3001<strong>\u30ea\u30bd\u30fc\u30b9 \/ \u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3067\u3001\u8aa4\u3063\u305f\u30c7\u30fc\u30bf\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u300c<\/span><strong>\u5909\u66f4\u627f\u8a8d\u8005\u3068\u627f\u8a8d\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u300d\u306e\u65e5\u6642\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8aa4\u3063\u305f\u5024\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u4eca\u5f8c\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4f5c\u6210\u3057\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092<\/span>SDAdmin\u3067\u7de8\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u306a\u304a\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4f5c\u6210\u3057\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092SDAdmin\u3067\u524a\u9664\u3059\u308b\u3053\u3068\u306f\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\"><strong>[\u8cc7\u7523] &gt; [\u6d88\u8017\u54c1]<\/strong> <\/span>\u306e\u5404\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u4e00\u89a7\u304b\u3089<strong>\u6570\u91cf\u306e\u8ffd\u52a0<\/strong>\u30dc\u30bf\u30f3\u304c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000072198352\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><strong>[\u30ec\u30dd\u30fc\u30c8] &gt; [\u65b0\u898f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8] <\/strong>\u306e\u6d88\u8017\u54c1\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30b0\u30e9\u30d5\u3092\u4f5c\u6210\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e746\u67085\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<p><span data-doc-id=\"4504799000071133286\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li>SDAdmin\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30e6\u30fc\u30b6\u30fc\u753b\u9762\u3092\u8868\u793a\u3059\u308b\u969b\u3001\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u95a2\u9023\u3059\u308b\u7d44\u7e54\u306e\u5f79\u5272\u304c\u5165\u529b\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<li>\u30e1\u30fc\u30eb\u304c\u30e1\u30fc\u30eb\u30b3\u30de\u30f3\u30c9\u3092\u4f7f\u7528\u3057\u3066\u51e6\u7406\u3055\u308c\u308b\u969b\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u306b\u300c\u00e1\u300d\u300c\u00e9\u300d\u306a\u3069\u306e\u30a2\u30af\u30bb\u30f3\u30c8\u8a18\u53f7\u4ed8\u304d\u306e\u6587\u5b57\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001HTML\u6587\u5b57\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u306b\u304a\u3044\u3066\u3001\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u30ed\u30b4\u3067\u306f\u306a\u304f\u3001\u7d44\u7e54\u306e\u30ed\u30b4\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>\u30ec\u30dd\u30fc\u30c8<\/p>\n<ul>\n<li>\u30d1\u30b9\u30ef\u30fc\u30c9\u4fdd\u8b77\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30d5\u30a1\u30a4\u30eb\u540d\u306b\u30b9\u30e9\u30c3\u30b7\u30e5\u304c\u542b\u307e\u308c\u308b\u30ec\u30dd\u30fc\u30c8\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e745\u670827\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e745\u67088\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u5909\u66f4\u306e\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u304a\u3051\u308b\u30ec\u30a4\u30a2\u30a6\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<p>\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u3067\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u5404\u30b9\u30c6\u30fc\u30b8\u306b\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u3067<\/span><strong>\u60c5\u5831<\/strong>\u304a\u3088\u3073<strong>\u30bf\u30b9\u30af<\/strong>\u30bf\u30d6\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u53f3\u5074\u306e\u30da\u30a4\u30f3\u304b\u3089\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u3001\u30bb\u30af\u30b7\u30e7\u30f3\u3084\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5de6\u5074\u306e\u30da\u30a4\u30f3\u304b\u3089<\/span><strong>\u5f79\u5272<\/strong>\u3001<strong>\u30bf\u30b9\u30af<\/strong>\u3001<strong>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/strong>\u3001<strong>\u8ffd\u52a0\u8a2d\u5b9a<\/strong>\u30bf\u30d6\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Submission\u30b9\u30c6\u30fc\u30b8\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u5fc5\u9808\u306b\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001<\/span>Submission\u30b9\u30c6\u30fc\u30b8\u304b\u3089<strong>\u8aac\u660e<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u524a\u9664\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">CAB Evaluation\u3001Implementation\u3001Close\u30b9\u30c6\u30fc\u30b8\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/span><\/span><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-template-change.png\" alt=\"Layout customization\" \/><\/li>\n<\/ul>\n<p><strong>\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3051\u308bPlanning\u30b9\u30c6\u30fc\u30b8\u60c5\u5831\u306e\u8ffd\u52a0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u8a2d\u5b9a\u753b\u9762\u306e<\/span>Planning\u30b9\u30c6\u30fc\u30b8\u3067<strong>Include Planning details along with Submission details in Change Form\uff08Planning\u60c5\u5831\u3068Submission\u60c5\u5831\u3092\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306b\u542b\u3081\u308b\uff09<\/strong>\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001 \u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3044\u3066\u3001Planning\u30b9\u30c6\u30fc\u30b8\u306e\u60c5\u5831\u3068Submission\u306e\u60c5\u5831\u3092\u8ffd\u52a0\u307e\u305f\u306f\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-change-details.png\" alt=\"Add Planning Stage Details in a Change Form\" \/><\/p>\n<p><strong>\u5909\u66f4\u30d5\u30a9\u30fc\u30e0<\/strong><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-form.png\" alt=\"Change Form\" \/><\/p>\n<p><strong>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u3078\u306e\u79fb\u52d5<\/strong><\/p>\n<ul>\n<li><strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u79fb\u52d5<\/strong>\u30a2\u30a4\u30b3\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u4efb\u610f\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u79fb\u52d5\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u753b\u9762\u53f3\u4e0a\u306e<\/span><strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u79fb\u52d5<\/strong>\u3092\u4f7f\u7528\u3057\u3066\u3001\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u307f\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u79fb\u52d5\u3067\u304d\u307e\u3059\u3002<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-template-form.png\" alt=\"Move additional fields to other stages\" \/><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306e\u30d7\u30ec\u30d3\u30e5\u30fc<\/strong><\/p>\n<p>\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u7de8\u96c6\u753b\u9762\u306e\u4e0a\u90e8\u306b\u3042\u308b<strong>\u30d7\u30ec\u30d3\u30e5\u30fc<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-template-preview.png\" alt=\"Preview Change Form\" \/><\/p>\n<p><strong>\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u306b\u52a0\u3048\u3001\u5909\u66f4\u306e\u8a73\u7d30\u753b\u9762\u304b\u3089\u30b9\u30c6\u30fc\u30b8\u30ef\u30a4\u30ba\u306a\u7de8\u96c6\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30b9\u30c6\u30fc\u30b8\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u969b\u306b\u5fc5\u9808\u306b\u3057\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u3001\u5404\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3067\u5fc5\u9808\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>\u5f79\u5272<\/strong><\/p>\n<p>Submission\u30b9\u30c6\u30fc\u30b8\u306e<strong>\u5f79\u5272<\/strong>\u30bf\u30d6\u3092\u5909\u66f4\u306e\u8a73\u7d30\u753b\u9762\u5de6\u5074\u306e\u30da\u30a4\u30f3\u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a72\u5f53\u3059\u308b\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u6a29\u9650\u3068\u3068\u3082\u306b\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u304a\u3088\u3073\u5909\u66f4\u306e\u5f79\u5272\u3092\u5272\u5f53\u3066\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/role.png\" alt=\"Roles\" \/><\/p>\n<p><strong>\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><strong>\u5909\u66f4\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/strong>\u306b\u304a\u3044\u3066\u3001\u753b\u9762\u4e0b\u90e8\u306b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u65b0\u305f\u306a\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u300c<\/span><strong>Stage approvals should be approved\uff08\u30b9\u30c6\u30fc\u30b8\u627f\u8a8d\u3092\u627f\u8a8d\u3059\u308b\uff09<\/strong>\u300d\u304c\u3059\u3079\u3066\u306e\u5909\u66f4\u30b9\u30c6\u30fc\u30b8\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Close\u30b9\u30c6\u30fc\u30b8\u306b<\/span><strong>\u30af\u30ed\u30fc\u30ba\u8aac\u660e<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Review\u30b9\u30c6\u30fc\u30b8\u306b<\/span><strong>\u6b21\u56de\u30ec\u30d3\u30e5\u30fc\u65e5<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li><strong>Review \u60c5\u5831<\/strong>\u304c<strong>Review \u8aac\u660e<\/strong>\u3068\u3044\u3046\u540d\u524d\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><strong>CI\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">CI\u306e\u60c5\u5831\u753b\u9762\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u30bf\u30d6\u3067\u3001CI\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8ffd\u52a0\u3001\u7de8\u96c6\u3001\u524a\u9664\u3001\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u6e08\u307f\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u304a\u3088\u3073\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u3066\u3044\u306a\u3044\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u53cc\u65b9\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">CI\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u8ffd\u52a0\u65b9\u6cd5<\/span><\/p>\n<ol>\n<li><strong>CMDB<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8ffd\u52a0\u3057\u305f\u3044CI\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">CI\u306e\u8a73\u7d30\u753b\u9762\u3067<\/span><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong>\u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001<strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u8ffd\u52a0<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-downtime.png\" alt=\"Downtime in CI\" \/><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5fc5\u8981\u60c5\u5831\u3092\u5165\u529b\u3057\u3066<\/span><strong>\u4fdd\u5b58<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u4e00\u89a7\u8868\u793a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u4e00\u89a7\u8868\u793a\u753b\u9762\u304b\u3089\u3001<\/span>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8ffd\u52a0\u3001\u7de8\u96c6\u3001\u524a\u9664\u3001\u304a\u3088\u3073\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u3066\u3044\u306a\u3044\u3082\u306e\u3082\u542b\u3080\u5f53\u8a72CI\u306e\u3059\u3079\u3066\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001CI\u304c\u30ea\u30ea\u30fc\u30b9\u3084\u5909\u66f4\u306b\u95a2\u9023\u3059\u308b\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306b\u95a2\u308f\u3063\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u306a\u3069\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u539f\u56e0\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/app-time.png\" alt=\"Downtime list view\" \/><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u7de8\u96c6\u304a\u3088\u3073\u524a\u9664\u65b9\u6cd5<\/span><\/p>\n<ol>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">CI\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong>\u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u30bf\u30d6\u306e\u6a2a\u306b\u3042\u308b\u30ae\u30a2\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u8a72\u5f53\u306e\u9805\u76ee\u3092\u9078\u629e\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-down-time.png\" alt=\"Downtime edit view\" \/><\/span><\/li>\n<\/ol>\n<p><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u6982\u8981<\/strong><\/p>\n<p><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong>\u30bf\u30d6\u3067\u5229\u7528\u53ef\u80fd\u306a<strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u6982\u8981<\/strong>\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001CI\u306b\u95a2\u9023\u3059\u308b\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u6982\u8981\u5168\u4f53\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/downtime-summary.png\" alt=\"Downtime Summary\" \/><\/p>\n<p><strong>\u95a2\u4fc2\u30de\u30c3\u30d7\u304b\u3089\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u8868\u793a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u95a2\u4fc2\u30de\u30c3\u30d7\u304b\u3089CI\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002CI\u306e\u8a73\u7d30\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001\u4e0a\u90e8\u306e<\/span><strong>\u95a2\u4fc2\u30de\u30c3\u30d7<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u8868\u793a\u3055\u308c\u305f\u95a2\u4fc2\u30de\u30c3\u30d7\u3067CI\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831\u3092\u53d6\u5f97\u3057\u307e\u3059\u3002\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831\u306f\u53f3\u5074\u306e\u30da\u30a4\u30f3\u306b\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/relationship-map.png\" alt=\"View Downtime from Relationship Map\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>CMDB\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u95a2\u9023\u306e\u901a\u77e5\u30eb\u30fc\u30eb<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306b\u95a2\u9023\u3059\u308b\u65b0\u305f\u306a\u901a\u77e5\u30eb\u30fc\u30eb\u304cCMDB\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u5f53\u8a72\u901a\u77e5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>CI\u3067\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u304c\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3055\u308c\u305f\u3068\u304d\u3001CMDB\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5<\/strong><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u958b\u59cb\u4e88\u5b9a\u524d\u306bCMDB\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5<\/strong><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\"><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u306e\u7d42\u4e86\u4e88\u5b9a\u524d\u306bCMDB\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/smbd-changes.png\" alt=\"Downtime related Notification Rules added under CMDB\" \/><\/p>\n<p><strong>Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Azure AD\u3067\u30b4\u30df\u7bb1\u306b\u79fb\u52d5\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u5b9f\u884c\u3059\u308b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u53ef\u80fd\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u306e\u30ed\u30b0\u30a4\u30f3\u3092\u7121\u52b9\u5316\u3059\u308b<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u3092\u524a\u9664\u3059\u308b<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4f55\u3082\u3057\u306a\u3044<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><strong>\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u30bf\u30a4\u30d7<\/strong>\u304c<strong> [\u7ba1\u7406] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] &gt; [\u30d8\u30eb\u30d7\u30c7\u30b9\u30af]<\/strong> \u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\uff08\u4ee5\u524d\u306f<strong>\u00a0[\u7ba1\u7406] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] &gt; [\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406]\u00a0<\/strong>\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3057\u305f\uff09\u3002<\/li>\n<\/ul>\n<p><strong>Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u521d\u56de\u540c\u671f\u9593\u9694\u304c2\u5206\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002\u307e\u305f\u30011\u56de\u306b\u3064\u304d200\u540d\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u540c\u671f\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u672a\u8a8d\u8a3c\u306e\u30c9\u30e1\u30a4\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u30ed\u30b0\u30a4\u30f3\u306f\u6709\u52b9\u5316\u3055\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8a8d\u8a3c\u6e08\u307f\u30c9\u30e1\u30a4\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001Azure\u3067<\/span><strong>Account Enabled<\/strong>\u304c\u300ctrue\u300d\u3068\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u3001ServiceDesk Plus Cloud\u306e\u30ed\u30b0\u30a4\u30f3\u304c\u6709\u52b9\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">Azure AD\u3067<\/span><strong>Account Enabled<\/strong>\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u9650\u308a\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3001ServiceDesk Plus Cloud\u3067\u306e\u30ed\u30b0\u30a4\u30f3\u304c\u6709\u52b9\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8a2d\u5b9a\u753b\u9762\u306e\u4e0b\u90e8\u306b\u518d\u540c\u671f\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u540c\u671f\u3092\u518d\u5ea6\u958b\u59cb\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001<\/span>Enterprise Edition\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u9023\u643a\u3092\u6709\u52b9\u5316\u3057\u305f\u7ba1\u7406\u8005\u30e6\u30fc\u30b6\u30fc\u306e\u60c5\u5831\u304c<\/span>Azure\u9023\u643a\u306e\u30ab\u30fc\u30c9\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e745\u670818\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c7\u30fc\u30bf\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u5909\u66f4\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5909\u66f4\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u5f8c\u3001\u5909\u66f4\u3092\u624b\u52d5\u3067\u4f5c\u6210\u3057\u305f\u5834\u5408\u3001\u5909\u66f4ID\u304c\u91cd\u8907\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5909\u66f4\u3092\u4f5c\u6210\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u300c\u54c1\u76ee\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u542b\u307e\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001<\/span>\u30ab\u30c6\u30b4\u30ea\u3001\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3001\u54c1\u76ee\u306e\u5024\u304c\u542b\u307e\u308c\u308b\u72b6\u614b\u3067\u30a4\u30f3\u30dd\u30fc\u30c8\u3057\u305f\u5909\u66f4\u306e\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3092\u7de8\u96c6\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u5951\u7d04\u5185\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e<\/span>\u88fd\u54c1\u30e1\u30fc\u30ab\u30fc\u306e\u540d\u524d\u306b\u7279\u6b8a\u6587\u5b57\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u5951\u7d04\u3092\u7de8\u96c6\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8ca9\u58f2\u5143\u306e\u901a\u8ca8\u304c\u57fa\u672c\u901a\u8ca8\u3068\u7570\u306a\u308b\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u4fa1\u683c<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u5c0f\u6570\u70b9\u304c\u8aa4\u3063\u305f\u4f4d\u7f6e\u3067\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u901a\u77e5\u30eb\u30fc\u30eb\u300c<\/span><strong>\u6ce8\u6587\u66f8\u306e\u671f\u65e5\u304c\u904e\u304e\u305f\u3068\u304d\u4f9d\u983c\u8005\u306b\u901a\u77e5<\/strong>\u300d\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u671f\u9650\u304c\u30aa\u30fc\u30ca\u30fc\u306b\u901a\u77e5\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3092\u30e1\u30fc\u30eb\u3059\u308b\u969b\u3001\u3082\u3057\u304f\u306fPDF\u3068\u3057\u3066\u8cfc\u8cb7\u6ce8\u6587\u3092\u6dfb\u4ed8\u3059\u308b\u969b\u3001\u8cfc\u8cb7\u6ce8\u6587\u306e\u767a\u9001\u5148\u304a\u3088\u3073\u6ce8\u6587\u5148\u306b\u7a7a\u767d\u3084\u6539\u884c\u304c\u542b\u307e\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/p>\n<ul>\n<li><strong>[\u7ba1\u7406] &gt; [\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb] &gt; [\u8abf\u67fb\u30eb\u30fc\u30eb]<\/strong> \u304a\u3088\u3073<strong> [\u7ba1\u7406] &gt; [\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb] &gt; [\u8a2d\u5b9a] \u306e [\u8abf\u67fb\u306e\u9664\u5916] \u30bb\u30af\u30b7\u30e7\u30f3<\/strong>\u3067\u3001UDF\u306e\u30d4\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6761\u4ef6\u306b\u4e00\u81f4\u3057\u305f\u5834\u5408\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4e0b\u306b\u30b9\u30af\u30ed\u30fc\u30eb\u3059\u308b\u969b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u8868\u306e\u30c6\u30fc\u30d6\u30eb\u30d8\u30c3\u30c0\u30fc\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c<\/span><strong>\u30a2\u30e9\u30d3\u30a2\u8a9e<\/strong>\u306e\u5834\u5408\u3001\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3092\u884c\u3046\u969b\u3001\u691c\u7d22\u30d0\u30fc\u306e\u4f4d\u7f6e\u304c\u305a\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3067<\/span><strong>\u8907\u6570\u9078\u629e<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u304b\u3089Jira\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001<\/span><strong>Sprints<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304cJira\u306e\u8ab2\u984c\u306e\u4f5c\u6210\u30d5\u30a9\u30fc\u30e0\u306b\u4e00\u89a7\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e745\u670816\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u5909\u66f4\u3055\u308c\u3001\u5909\u66f4\u5f8c\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u3069\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u3082\u7d10\u3065\u3044\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u304c10\u500b\u307e\u3067\u3057\u304b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u305f\u969b\u3001\u901a\u77e5\u5148\u30e1\u30fc\u30eb\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001<\/span>CC\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u901a\u77e5\u30e1\u30fc\u30eb\u304c\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u30fc\u306b\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e745\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u5909\u66f4\u3059\u308b\u969b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u8aad\u307f\u8fbc\u307f\u4e2d\u306e\u307e\u307e\u306b\u306a\u308b<\/span>\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000070234256\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u3067\u9001\u4fe1\u3055\u308c\u305f\u30a4\u30f3\u30e9\u30a4\u30f3HTML\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u30b0\u30e9\u30d5\u3068\u7d44\u7e54\u306e\u30ed\u30b4\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e745\u67085\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e744\u67084\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/span><\/h5>\n<p><strong>Zoho Circuit\u9023\u643a<\/strong><\/p>\n<p>ServiceDesk Plus Cloud\u3092Zoho Circuit\u3068\u9023\u643a\u3057\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u307e\u305f\u306f\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u3001\u4f53\u7cfb\u7684\u306b\u4e00\u9023\u306e\u30bf\u30b9\u30af\u3092\u5b9a\u7fa9\u304a\u3088\u3073\u69cb\u9020\u5316\u3057\u305f\u308a\u3001\u8907\u96d1\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3057\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u9023\u643a\u3092\u6709\u52b9\u5316\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3<\/strong>] &gt; [<strong>\u9023\u643a<\/strong>] &gt; [<strong>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a<\/strong>] &gt; [<strong>Zoho Circuit<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/zoho-circuits-integration\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zoho-circuit.png\" alt=\"Zoho Circuit Integration\" \/><\/p>\n<p>\u9023\u643a\u3092\u6709\u52b9\u5316\u3059\u308b\u3068\u3001<strong>\u7ba1\u7406<\/strong>\u30e1\u30cb\u30e5\u30fc\u5185\u3067<strong>Zoho Circuit<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<strong>Circuits\uff08\u30b5\u30fc\u30ad\u30c3\u30c8\uff09<\/strong>\u304a\u3088\u3073<strong>Circuit Configurations\uff08\u30b5\u30fc\u30ad\u30c3\u30c8\u8a2d\u5b9a\uff09<\/strong>\u306fZoho Circuit\u306e\u4e00\u90e8\u3067\u3059\u3002<\/p>\n<p><strong>\u30b5\u30fc\u30ad\u30c3\u30c8<\/strong>\u306b\u3088\u308a\u3001\u7ba1\u7406\u8005\u306f\u3001SSH\u30bf\u30b9\u30af\u3001DB\u30bf\u30b9\u30af\u3001AD\u30bf\u30b9\u30af\u3001\u30bf\u30b9\u30af\u30a8\u30f3\u30b8\u30f3\u3001PowerShell\u30bf\u30b9\u30af\u30a8\u30f3\u30b8\u30f3\u3068\u3044\u3063\u305f\u6a5f\u80fd\u7684\u306a\u30bf\u30b9\u30af\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u307e\u305f\u306f\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u3001\u30cd\u30b9\u30c8\u3055\u308c\u305f\u30bf\u30b9\u30af\u3092\u69cb\u6210\u3057\u305f\u308a\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30fc\u30ad\u30c3\u30c8\u3092\u4f5c\u6210\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>]&gt; [<strong>Zoho Circuit<\/strong>] &gt; [<strong>Circuits<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/circuits\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u5909\u66f4\u306e<\/span>\u30b5\u30fc\u30ad\u30c3\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/setup-zoho-circuit.png\" alt=\"circuits for Requests and Changes\" \/><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u5909\u66f4\u306e\u30c8\u30ea\u30ac\u30fc\u3001\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u3044\u3063\u305f\u81ea\u52d5\u30eb\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3068\u3057\u3066<\/span>\u30b5\u30fc\u30ad\u30c3\u30c8\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-trigger-request.png\" alt=\"circuits for Requests and Changes\" \/><\/li>\n<li>SDAdmin\u306f\u3001\u30b5\u30fc\u30ad\u30c3\u30c8\u30ce\u30fc\u30c9\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066\u30b5\u30fc\u30ad\u30c3\u30c8\u306e\u5b9f\u884c\u30d7\u30ec\u30d3\u30e5\u30fc\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3001\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30d3\u30e5\u30fc\u304b\u3089\u30b5\u30fc\u30ad\u30c3\u30c8\u306e\u5b9f\u884c\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zoho-circuit-flow.png\" alt=\"circuits for Requests and Changes\" \/><\/li>\n<li><strong>Execution Logs\uff08\u5b9f\u884c\u30ed\u30b0\uff09<\/strong>\u306e\u30b5\u30fc\u30ad\u30c3\u30c8\u3067\u3059\u3079\u3066\u306e\u5b9f\u884c\u3092\u53c2\u7167\u3067\u304d\u307e\u3059\u3002\u7279\u5b9a\u306e\u5b9f\u884c\u3092\u3044\u3064\u3067\u3082\u518d\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/execution-log.png\" alt=\"circuits for Requests and Changes\" \/><\/li>\n<\/ul>\n<p><strong>Circuit Configurations\uff08\u30b5\u30fc\u30ad\u30c3\u30c8\u8a2d\u5b9a\uff09<\/strong>\u3067\u306f\u3001\u30b5\u30fc\u30ad\u30c3\u30c8\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u5b9a\u7fa9\u3067\u304d\u307e\u3059\u3002\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u30b5\u30fc\u30ad\u30c3\u30c8\u4f5c\u6210\u6642\u306e\u8ad6\u7406\u56de\u8def\u3084\u30c7\u30fc\u30bf\u30d5\u30ed\u30fc\u3092\u69cb\u6210\u3067\u304d\u307e\u3059\u3002\u30b5\u30fc\u30ad\u30c3\u30c8\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306f\u3001<strong>\u95a2\u6570<\/strong>\u3001<strong>Webhook<\/strong>\u3001<strong>\u30b9\u30af\u30ea\u30d7\u30c8<\/strong>\u3001<strong>\u30d6\u30ea\u30c3\u30b8<\/strong>\u3001<strong>\u8a8d\u8a3c\u60c5\u5831<\/strong>\u3001<strong>\u30d5\u30a1\u30a4\u30eb<\/strong>\u3001<strong>\u30c6\u30fc\u30d6\u30eb<\/strong>\u3001<strong>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/circuit-configurations\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/setup-zoho-circuit-function.png\" \/><\/p>\n<p><strong>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\/\u5b8c\u4e86\u3059\u308b\u524d\u306b\u3001\u6280\u8853\u62c5\u5f53\u8005\u304c\u30a2\u30e9\u30fc\u30c8\u3084Todo\u30ea\u30b9\u30c8\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u8a73\u7d30\u753b\u9762\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/strong>] \u3088\u308a\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3084\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u9805\u76ee\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-chekclist.png\" alt=\"Checklist\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/checklist-setup.png\" alt=\"Checklist Setup\" \/><\/p>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u7ba1\u7406\u306e\u8a31\u53ef<\/strong><\/p>\n<p>\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u753b\u9762\u304b\u3089\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u95a2\u9023\u306e\u6a29\u9650\u3092\u4ed8\u4e0e\u3059\u308b\u306b\u306f\u3001\u7ba1\u7406\u8005\u306b\u3066\u4ee5\u4e0b\u306e\u6a29\u9650\u304c\u542b\u307e\u308c\u308b\u5f79\u5272\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u8ffd\u52a0<\/strong>\uff1a\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u3066\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3092\u8a31\u53ef\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u7de8\u96c6<\/strong>\uff1a\u6280\u8853\u62c5\u5f53\u8005\u304c\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u9805\u76ee\u306e\u5024\u3092\u66f4\u65b0\u3059\u308b\u3053\u3068\u3084\u3001\u9805\u76ee\u3092\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306b\u8ffd\u52a0\u3059\u308b\u3082\u3057\u304f\u306f\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304b\u3089\u9664\u5916\u3059\u308b\u3053\u3068\u3092\u8a31\u53ef\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u524a\u9664<\/strong>\uff1a\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u524a\u9664\u3059\u308b\u3053\u3068\u3092\u8a31\u53ef\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/users-and-permissions.png\" alt=\"Allow Technicians to Manage Checklists in Requests\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3078\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u8a2d\u5b9a\u753b\u9762\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30bf\u30d6\u3067\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u3084\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306e\u5834\u5408\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u8a2d\u5b9a\u753b\u9762\u304b\u3089\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/incident-template.png\" alt=\"Associate Checklists to Request Templates\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-service-template.png\" alt=\"Associate Checklists to Request Templates\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u7ba1\u7406<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u5f8c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u306e<strong>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8<\/strong>\u30bf\u30d6\u306b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304c\u81ea\u52d5\u5165\u529b\u3055\u308c\u307e\u3059\u3002\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u4f5c\u6210\/\u524a\u9664\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u95a2\u9023\u4ed8\u3051\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u9805\u76ee\u306e\u5024\u306e\u5165\u529b\u3001\u8a73\u7d30\u753b\u9762\u3067\u306e\u9805\u76ee\u306e\u8ffd\u52a0\/\u9664\u5916\u3092\u884c\u3048\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/network-seems-sppoty.png\" alt=\"Manage Checklists in Requests\" \/><\/p>\n<p><strong>\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u3067\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u8a2d\u5b9a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u3067\u8a2d\u5b9a\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u524d\u306b\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304c\u5b8c\u4e86\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u5fc5\u9808\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304c\u5b8c\u4e86\u3057\u305f\u5f8c\u306b\u81ea\u52d5\u7684\u306b\u30af\u30ed\u30fc\u30ba\u3059\u308b\u3088\u3046\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/move-request-status.png\" alt=\"Configure Checklists in Closure Rules\" \/><\/p>\n<h5><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30b4\u30df\u7bb1<\/strong><\/p>\n<ul>\n<li>\u524a\u9664\u3057\u305f\u65e5\u304b\u308930\u65e5\u4ee5\u5185\u3067\u3042\u308c\u3070\u3001\u30b4\u30df\u7bb1\u304b\u3089\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30b9\u30c8\u30a2\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b<strong>\u524a\u9664\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong>\u3068\u3044\u3046\u65b0\u305f\u306a\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/trashed-solutions.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc\u304a\u3088\u3073\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u306b<\/span><strong>\u524a\u9664\u3057\u305f\u30c8\u30d4\u30c3\u30af\u3092\u8868\u793a\/\u96a0\u3059<\/strong>\u3068\u3044\u3046\u30a2\u30a4\u30b3\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/show-hide-deleted.png\" \/><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span>\u306e\u3042\u308b\u30c8\u30d4\u30c3\u30af\u3092\u524a\u9664\u3057\u305f\u5834\u5408\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u30b4\u30df\u7bb1\u3078\u79fb\u52d5\u3057\u3001\u30c8\u30d4\u30c3\u30af\u306f\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">SDAdmins\u306e\u5834\u5408\u3001[\u7ba1\u7406] &gt; [\u4e00\u822c\u8a2d\u5b9a] &gt; [\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a] \u3088\u308a\u3001\u4ee5\u4e0b\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8a2d\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u30b3\u30e1\u30f3\u30c8\u3092\u8ffd\u52a0\u307e\u305f\u306f\u7de8\u96c6\u3059\u308b\u3053\u3068\u3092\u8a31\u53ef\u3057\u306a\u3044<\/span><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3059\u3059\u3081\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8868\u793a\u3057\u306a\u3044<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/solutions-setting.png\" \/><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u5b50\u30c8\u30d4\u30c3\u30af\u3092\u30ea\u30b9\u30c8\u30a2\u3059\u308b\u969b\u3001\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u89aa\u30c8\u30d4\u30c3\u30af\u304c\u30ea\u30b9\u30c8\u30a2\u3055\u308c\u3001\u89aa\u30c8\u30d4\u30c3\u30af\u306e\u5171\u6709\u6a29\u9650\u304c\u5b50\u30c8\u30d4\u30c3\u30af\u306b\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u89aa\u30c8\u30d4\u30c3\u30af\u306e\u5171\u6709\u6a29\u9650\u3092\u66f4\u65b0\u3059\u308b\u969b\u3001\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u5b50\u30c8\u30d4\u30c3\u30af\u306e\u5171\u6709\u6a29\u9650\u3082\u66f4\u65b0\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u5370\u5237<\/strong>\u306b\u3066\u3001\u5370\u5237\u524d\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u7d42\u7684\u306a\u5916\u89b3\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/print-request.png\" \/><\/li>\n<\/ul>\n<p><strong>\u627f\u8a8d\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u627f\u8a8d\u306b\u304a\u3044\u3066\u3001\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u3067\u4f5c\u6210\u3055\u308c\u308b\u627f\u8a8d\u30ab\u30fc\u30c9\u3001\u304a\u3088\u3073\u30bf\u30b9\u30af\u30c6\u30fc\u30d6\u30eb\u306b\u3082\u4e88\u5b9a\u4f5c\u696d\u6642\u9593\u30ab\u30e9\u30e0\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u30a2\u30ca\u30a6\u30f3\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u30a2\u30ca\u30a6\u30f3\u30b9\u306e\u4f5c\u6210\u6642\u9593\u306b\u56fd\u969b\u5316\u304c\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u8cc7\u7523\u901a\u77e5\u306e\u6a5f\u80fd\u5f37\u5316\uff1a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u5168\u3066\u306e\u8cc7\u7523\u901a\u77e5\u306e\u901a\u77e5\u5185\u5bb9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u73fe\u5728\u306f\u3044\u304f\u3064\u304b\u306e\u901a\u77e5\u306b\u5236\u9650\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u65b0\u305f\u306a\u30c6\u30fc\u30d6\u30eb\u5909\u6570<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068799094\" data-doc-type=\"writer\">\u4e0b\u8a18\u306e\u901a\u77e5\u306b\u4ee5\u4e0b\u306e\u30c6\u30fc\u30d6\u30eb\u5909\u6570\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<table>\n<thead>\n<tr>\n<th><strong>\u901a\u77e5<\/strong><\/th>\n<th><strong>\u5909\u6570<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u4fdd\u8a3c\u671f\u9650\u5207\u308c\u901a\u77e5<\/td>\n<td>$WarrantyExpiredAssets<\/td>\n<\/tr>\n<tr>\n<td>\u8cc7\u7523\u671f\u9650\u5207\u308c\u901a\u77e5<\/td>\n<td>$ExpiredAssets, $ExpiredLicenses<\/td>\n<\/tr>\n<tr>\n<td>\u6280\u8853\u62c5\u5f53\u8005\u3078\u306e\u7981\u6b62\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u901a\u77e5<\/td>\n<td>$ProhibitedSoftwares<\/td>\n<\/tr>\n<tr>\n<td>\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u7981\u6b62\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u901a\u77e5<\/td>\n<td>$ProhibitedSoftwares<\/td>\n<\/tr>\n<tr>\n<td>\u8cb8\u51fa\u3057\u901a\u77e5<\/td>\n<td>$LoanedAssets<\/td>\n<\/tr>\n<tr>\n<td>\u8cc7\u7523\u88dc\u5145\u901a\u77e5<\/td>\n<td>$ReplenishmentData<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>\u30c6\u30fc\u30d6\u30eb\u30c7\u30fc\u30bf\u306e\u30ab\u30e9\u30e0\u9078\u629e<\/strong><\/p>\n<p>\u4ee5\u4e0b\u306e\u5909\u6570\u306b\u3064\u3044\u3066\u3001\u30e1\u30fc\u30eb\u3067\u9001\u4fe1\u3055\u308c\u308b\u30c6\u30fc\u30d6\u30eb\u30c7\u30fc\u30bf\u306b\u542b\u3081\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n<strong>$WarrantyExpiredAssets,<\/strong><br \/>\n<strong>$ExpiredAssets<\/strong><br \/>\n<strong>$ExpiredLicenses <\/strong><br \/>\n<strong>$LoanedAssets<\/strong><br \/>\n<strong>$ProhibitedSoftwares<\/strong><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e744\u670826\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u306e\u969b\u306b\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u4e0d\u9069\u5207\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u304c\u4e00\u90e8\u3060\u3051\u3057\u304b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">Submission\u30b9\u30c6\u30fc\u30b8\u306e\u5f8c\u306e\u3044\u305a\u308c\u304b\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u304a\u3044\u3066\u3001\u5909\u66f4\u306e\u5f79\u5272\u30d5\u30a3\u30fc\u30eb\u30c9\u3067<\/span>\u66f4\u65b0\u30ce\u30fc\u30c9\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u304a\u308a\u3001\u304b\u3064 [\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7ba1\u7406] \u307e\u305f\u306f [\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5168\u4f53\u8a2d\u5b9a] \u3067<strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8ffd\u52a0\u3057\u305f\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u307f\u8868\u793a<\/strong>\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u5b9f\u884c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30de\u30eb\u30c1\u30e9\u30a4\u30f3\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u3001\u30b7\u30f3\u30b0\u30eb\u30e9\u30a4\u30f3\u3067\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u304b\u3089\u54c1\u76ee\u3092\u53d7\u3051\u53d6\u3063\u305f\u969b\u3001<\/span>\u30bf\u30a4\u30d7\u304c\u30d4\u30c3\u30af\u30ea\u30b9\u30c8\u306e<strong>\u8cc7\u7523<\/strong>\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u9069\u5207\u306b\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc6t3eb4myffl1&quot;,&quot;id&quot;:&quot;toc_0g2ipg8746hs&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_0g2ipg8746hs\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc6t3eb4myffl1&quot;,&quot;id&quot;:&quot;toc_0g2ipg8746hs&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_0g2ipg8746hs\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8\u304c\u5236\u9650\u3055\u308c\u3066\u3044\u308b<\/span> \u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u3001CMDB\u3067\u30ea\u30f3\u30af\u3055\u308c\u3066\u3044\u308b\u30b5\u30a4\u30c8\u306e\u60c5\u5831\u3092\u95b2\u89a7\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30c8\u30d4\u30c3\u30af\u306b<\/span>\u30a2\u30a4\u30b3\u30f3\u3068\u3057\u3066\u8ffd\u52a0\u3055\u308c\u305f\u753b\u50cf\u304c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30c8\u30d4\u30c3\u30af\u4e00\u89a7\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u4f9d\u983c\u8005<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u4e00\u89a7\u753b\u9762\u3067\u30ab\u30e9\u30e0\u691c\u7d22\u3092\u3059\u308b\u969b\u3001<\/span>\u30b7\u30f3\u30b0\u30eb\u30af\u30a9\u30fc\u30c6\u30fc\u30b7\u30e7\u30f3\u304c\u691c\u7d22\u30ef\u30fc\u30c9\u3068\u3057\u3066\u5165\u529b\u3055\u308c\u305f\u5834\u5408\u3001\u691c\u7d22\u5024\u304c\u30a8\u30f3\u30b3\u30fc\u30c9\u3055\u308c\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u5207\u308c\u305f\u5f8c\u3001\u88fd\u54c1\u306e\u4efb\u610f\u306e\u30bf\u30d6\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u969b\u3001\u7121\u52b9\u306a\u30c1\u30b1\u30c3\u30c8\u3068\u306e\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">Google Workspace\u5074\u3067\u540d\u5b57\u304c\u7a7a\u6b04\u306e\u5834\u5408\u3001<\/span>Google Workspace\u304b\u3089ServiceDesk Plus Cloud\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">Microsoft <\/span>Intune\u9023\u643a<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u9023\u643a\u3092\u7121\u52b9\u5316\u3057\u305f\u5f8c\u3001<\/span>Microsoft Intune\u304b\u3089\u540c\u671f\u3055\u308c\u305fServiceDesk Plus Cloud\u306e\u8cc7\u7523\u60c5\u5831\u3092\u624b\u52d5\u3067\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><span data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tockcits98fum9n&quot;,&quot;id&quot;:&quot;toc_6pmta73pl0a3&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_6pmta73pl0a3\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tockcits98fum9n&quot;,&quot;id&quot;:&quot;toc_6pmta73pl0a3&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_6pmta73pl0a3\">\u00a0<\/span><\/p>\n<ul>\n<li>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000068233086\" data-doc-type=\"writer\">CMDB\u306e\u968e\u5c64\u306b\u304a\u3051\u308b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4e0a\u9650\u6570\u304c6\u500b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e744\u670813\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e742\u670828\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u5951\u7d04\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u7121\u671f\u9650\u306e\u5951\u7d04<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5951\u7d04\u306b\u304a\u3044\u3066\u3001<\/span>\u671f\u9650\u3092\u7121\u671f\u9650\u3068\u3057\u3066\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u672a\u5b9a\u306e\u6709\u52b9\u671f\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u5951\u7d04\u306e\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u306e<strong>\u5951\u7d04\u671f\u9650<\/strong>\u3067<strong>\u7121\u671f\u9650<\/strong>\u3092\u9078\u629e\u3057\u3066\u3001<strong>\u6709\u52b9\u306a\u958b\u59cb\u65e5<\/strong>\u306e\u65e5\u4ed8\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-contract.png\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\"><strong>\u5951\u7d04\u306e\u81ea\u52d5\u66f4\u65b0<\/strong><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u3053\u306e\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u5951\u7d04\u306e\u81ea\u52d5\u66f4\u65b0\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002\u5951\u7d04\u306e\u60c5\u5831\u753b\u9762\u304b\u3089\u66f4\u65b0\u306b\u3064\u3044\u3066\u901a\u77e5\u3057\u305f\u3044\u30e6\u30fc\u30b6\u30fc\u3092\u9078\u629e\u3057\u3001<strong>\u5ef6\u9577\u671f\u9593<\/strong>\u3092\u65e5\/\u6708\/\u5e74\u304b\u3089\u9078\u3073\u307e\u3059\u3002<\/p>\n<p>\u66f4\u65b0\u3057\u305f\u5951\u7d04\u306f\u4e00\u89a7\u753b\u9762\u306b\u65b0\u898f\u30a8\u30f3\u30c8\u30ea\u30fc\u3068\u3057\u3066\u4fdd\u5b58\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/auto-renewal.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u306e\u4e0b\u66f8\u304d\u4fdd\u5b58<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u51e6\u7406\u4e2d\u306e\u5951\u7d04\u3092\u4e0b\u66f8\u304d\u3068\u3057\u3066\u4fdd\u5b58\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5143\u306b\u623b\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5951\u7d04\u306e\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u4e0b\u66f8\u304d\u4fdd\u5b58<\/strong>\u30dc\u30bf\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u5951\u7d04\u3092\u4e0b\u66f8\u304d\u3068\u3057\u3066\u4fdd\u5b58\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u6ce8<\/strong>\uff1a\u4e0b\u66f8\u304d\u306e\u6bb5\u968e\u306e\u5951\u7d04\u3092\u89aa\u5951\u7d04\u3068\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002\u4e0b\u66f8\u304d\u306e\u6bb5\u968e\u306e\u5951\u7d04\u306e\u8ca9\u58f2\u5143\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u306f\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/save-contracts-as-drafts.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u306e\u4f1a\u8a71<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5951\u7d04\u306b\u95a2\u9023\u3059\u308b\u5168\u3066\u306e\u4f1a\u8a71\uff08\u30e1\u30fc\u30eb\u3001\u901a\u77e5\u3001\u30e1\u30e2\uff09\u3092\uff11\u3064\u306e\u30bf\u30d6\u306b\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5168\u3066\u306e\u4f1a\u8a71\u3092\u53c2\u7167\u3059\u308b\u306b\u306f\u3001\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u5951\u7d04\u306e\u4f1a\u8a71<\/strong>\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/contract-conversations.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u306e\u5229\u7528<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5951\u7d04\u3092\u3069\u306e\u3088\u3046\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u304b\u3092\u8868\u793a\u3057\u307e\u3059\u3002\u8cc7\u7523\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u57fa\u3065\u3044\u3066<\/span><strong>\u5951\u7d04\u306e\u5229\u7528<\/strong>\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u5951\u7d04\u306e\u5229\u7528\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3059\u308b\u306b\u306f\u3001\u5951\u7d04\u306e\u8a73\u7d30\u753b\u9762\u306e [\u5951\u7d04\u306e\u5229\u7528] \u30bf\u30d6\u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/contract-usage.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u306e\u30ad\u30e3\u30f3\u30bb\u30eb<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u4e0d\u8981\u306a\u5951\u7d04\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5951\u7d04\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u306b\u306f\u3001\u60c5\u5831\u753b\u9762\u3067<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001<strong>\u5951\u7d04\u306e\u30ad\u30e3\u30f3\u30bb\u30eb<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cancel-contract.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u8868\u793a\u3055\u308c\u305f\u3089\u3001\u5951\u7d04\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u7406\u7531\u3092\u5165\u529b\u3057\u3001\u8ab0\u306b\u901a\u77e5\u3059\u308b\u304b\u3092\u9078\u629e\u3057\u307e\u3059\u3002\u901a\u77e5\u3059\u308b\u5834\u5408\u306b\u306f\u3001\u5b9b\u5148\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cancel-contract-popup.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u3078\u306e\u30e1\u30e2\u306e\u8ffd\u52a0<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5951\u7d04\u306b\u30e1\u30e2\u3068\u3057\u3066\u8ffd\u52a0\u3057\u305f\u3044\u91cd\u8981\u306a\u60c5\u5831\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30e1\u30e2\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001<\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3<\/strong>\u30e1\u30cb\u30e5\u30fc\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066<strong>\u30e1\u30e2\u306e\u8ffd\u52a0<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-notes.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5fc5\u8981\u306a\u60c5\u5831\u3092\u8ffd\u52a0\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3001\u30e1\u30e2\u306b\u3064\u3044\u3066\u901a\u77e5\u3057\u305f\u3044\u6280\u8853\u62c5\u5f53\u8005\u3092\u8ffd\u52a0\u3057\u3001<\/span><strong>\u4fdd\u5b58<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/add-attachments.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u4f5c\u6210\u983b\u5ea6\u306e\u9ad8\u3044\u5951\u7d04\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3057\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u5165\u529b\u306e\u624b\u9593\u3092\u6e1b\u3089\u3059\u3053\u3068\u306b\u3088\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u6642\u9593\u3084\u52b4\u529b\u3092\u524a\u6e1b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u4e88\u3081\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5165\u529b\u3055\u308c\u3066\u3044\u308b\u72b6\u614b\u3067\u5951\u7d04\u3092\u7c21\u5358\u306b\u65b0\u898f\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u5951\u7d04\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u65b0\u898f\u8ffd\u52a0\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0<\/strong>] &gt; [<strong>\u5951\u7d04\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong>] &gt; [<strong>\u65b0\u898f\u5951\u7d04\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-contract-template.png\" \/><\/p>\n<p><strong>\u5951\u7d04\u30bf\u30a4\u30d7\u306e\u30a2\u30af\u30bb\u30b9\u6027<\/strong><\/p>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u7279\u5b9a\u306e\u5951\u7d04\u30bf\u30a4\u30d7\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5236\u9650\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><strong>\u65b0\u898f\u5951\u7d04\u30bf\u30a4\u30d7<\/strong>\u30d5\u30a9\u30fc\u30e0\u306e<strong>\u30a2\u30af\u30bb\u30b9\u6027<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u3001\u5951\u7d04\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u6280\u8853\u62c5\u5f53\u8005\u540d\/\u7d44\u7e54\u306e\u5f79\u5272\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u5236\u9650\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/contract-type-accessibility.png\" \/><\/p>\n<h5><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u90e8\u7f72\u304c\u524a\u9664\u3055\u308c\u305f\u969b\u3001\u4e00\u89a7\u306e\u6b21\u306e\u90e8\u7f72\u304c\u7de8\u96c6\u753b\u9762\u306e\u4f9d\u983c\u8005\u3084\u6280\u8853\u62c5\u5f53\u8005\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u524a\u9664\u6e08\u307f\u3068\u3057\u3066\u30de\u30fc\u30af\u3055\u308c\u305f\u90e8\u7f72\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30e1\u30fc\u30eb\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304c\u524a\u9664\u6e08\u307f\u306e\u30e6\u30fc\u30b6\u30fc\u3067\u3042\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\uff08\u53f3\u5074\u306e\u30da\u30a4\u30f3\uff09\u306e\u4f9d\u983c\u8005\u60c5\u5831\u3084\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u9078\u629e\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30b5\u30a4\u30c8\u306e\u5024\u304c\u7121\u52b9\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u306e\u65b0\u898f\u4f5c\u6210\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068037400\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089\u524a\u9664\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u305d\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30ab\u30f3\u30d0\u30f3\u30d3\u30e5\u30fc\u3067\u958b\u304f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e744\u67086\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>ServiceDesk Plus Cloud\u306b\u304a\u3051\u308b\u300c\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u300d\u300cOpenSSL\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u304a\u3088\u3073\u30a2\u30eb\u30b4\u30ea\u30ba\u30e0\u300d\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/strong><\/p>\n<table class=\"zw-table\" data-theme=\"{&quot;themeName&quot;:&quot;theme1&quot;,&quot;themeObj&quot;:{&quot;tblPr&quot;:{&quot;cell&quot;:{&quot;borders&quot;:{&quot;border-top&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-right&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-left&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-bottom&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;}}}}}}\" data-cols=\"[{&quot;wt&quot;:&quot;18.31%&quot;},{&quot;wt&quot;:&quot;45.06%&quot;},{&quot;wt&quot;:&quot;36.63%&quot;}]\" data-width=\"100.00%\" data-table-name=\"Table_1\" data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\n<tbody>\n<tr data-row-info=\"{}\">\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u65e7\u30d0\u30fc\u30b8\u30e7\u30f3<\/strong><\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:600,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u5f8c\u306e\u30d0\u30fc\u30b8\u30e7\u30f3<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{}\">\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">OpenSSL<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">0.9.8m<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">3.0.8<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{}\">\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u30a2\u30eb\u30b4\u30ea\u30ba\u30e0<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">AES-128\uff08MD5\u30c1\u30a7\u30c3\u30af\u30b5\u30e0\uff09<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"0.200in\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">AES-256\uff08SHA-256\uff09<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30d7\u30ed\u30fc\u30d6\u3078\u306e\u30c7\u30fc\u30bf\u306e\u9001\u4fe1\u306b\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u6700\u65b0\u306e\u300c<\/span>SelfScan.exe\uff08\u307e\u305f\u306fscan_script.sh\uff09\u300d\u30d5\u30a1\u30a4\u30eb\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u63a8\u5968\u3044\u305f\u3057\u307e\u3059\u3002\u30c7\u30fc\u30bf\u306e\u9001\u4fe1\u306b\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u65e7\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306b\u306f\u3001in-product\u30a2\u30e9\u30fc\u30c8\u304c\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u306b\u306f\u3001[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30d7\u30ed\u30fc\u30d6\uff06\u30c7\u30a3\u30b9\u30ab\u30d0\u30ea<\/strong>] &gt; [<strong>\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u4e00\u822c<\/strong>] \u3088\u308a\u6700\u65b0\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li><strong>Windows<\/strong>\uff1a\u6700\u65b0\u306e\u300cSelfScan.exe\u300d\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3001\u8a2d\u5b9a\u6e08\u307f\u306eGPO\u307e\u305f\u306f\u30bf\u30b9\u30af\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u3067\u4f7f\u7528\u3057\u307e\u3059\u3002<\/li>\n<li><strong>Linux \/ Mac \/ AIX\u30de\u30b7\u30f3<\/strong>\uff1a\u6700\u65b0\u306e\u300cscan_script.sh\u300d\u3092\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5bfe\u8c61\u30de\u30b7\u30f3\u3067\u4f7f\u7528\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u6ce8\uff1a<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30b9\u30ad\u30e3\u30f3\u3057\u305f\u30c7\u30fc\u30bf\u3092<\/span>ServiceDesk Plus Cloud\u3078\u9001\u4fe1\u3059\u308b\u969b\u306bAPI\u30ad\u30fc\u306e\u3042\u308b\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u30d5\u30a1\u30a4\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306e\u5834\u5408\u3001\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/li>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u65e7\u30d0\u30fc\u30b8\u30e7\u30f3\u306e\u30bb\u30eb\u30d5\u30b9\u30ad\u30e3\u30f3\u306f\u4eca\u5f8c30\u65e5\u9593\u306e\u307f\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u307e\u3059\u3002\u6700\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306e\u300c<\/span>SelfScan.exe\u300d\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u624b\u9806\u3092\u5b9f\u65bd\u3057\u3066\u304f\u3060\u3055\u3044\u3002\n<ul>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u300c<\/span><strong>SelfScan.exe<\/strong>\u300d\u30d5\u30a1\u30a4\u30eb\u3092\u53f3\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30d7\u30ed\u30d1\u30c6\u30a3<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30d5\u30a1\u30a4\u30eb\u30d0\u30fc\u30b8\u30e7\u30f3\u304c\u300c<\/span>1.2.0.0\u300d\u3067\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30c1\u30e3\u30c3\u30c8\u9023\u643a\u3067\u4f5c\u6210\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u5834\u5408\u306b\u3088\u3063\u3066\u91cd\u8907\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u3067\u8d77\u7968\u3057\u305f<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u91cd\u8907\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u300c\u30ea\u30af\u30a8\u30b9\u30c8<\/span>\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4\u300d\u3084\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30ea\u30ea\u30fc\u30b9\u300d\u3092\u30d5\u30a1\u30a4\u30eb\u304c\u6dfb\u4ed8\u3055\u308c\u3066\u3044\u308b\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c1\u30b1\u30c3\u30c8\u304b\u3089\u4f5c\u6210\u3057\u305f\u969b\u3001\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8ffd\u52a0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000068037330\" data-doc-type=\"writer\">Slack\u9023\u643a\u3092\u7121\u52b9\u5316\u3057\u305f\u5f8c\u3001[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/strong>] &gt; [<strong>\u30e2\u30fc\u30c9<\/strong>] \u3067Slack\u30e2\u30fc\u30c9\u3092\u524a\u9664\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e743\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u304c100\u6587\u5b57\u3092\u8d85\u3048\u3066\u3044\u308b\u5834\u5408\u3001\u30d4\u30c3\u30af\u30ea\u30b9\u30c8\/\u8907\u6570\u9078\u629e\/\u30e9\u30b8\u30aa\u30dc\u30bf\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3042\u308b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u4fdd\u5b58\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u30a4\u30f3\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e<strong>\u540d\u524d<\/strong>\u306b\u7a7a\u306e\u5024\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30c7\u30fc\u30bf\u30a4\u30f3\u30dd\u30fc\u30c8\u304c\u505c\u6b62\u3057\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u30b9\u30de\u30fc\u30c8\u30d3\u30e5\u30fc\u3067\u958b\u3044\u305f\u5834\u5408\u3001<\/span><strong>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/strong>\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u91cd\u8981\u5ea6\u3092\u9078\u629e\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u901a\u77e5\u30eb\u30fc\u30eb\u300c<strong>\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f11\u6687\u3092\u7533\u8acb\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/strong>\u300d\u304a\u3088\u3073\u300c<strong>\u6280\u8853\u62c5\u5f53\u8005\u304c\u4f11\u6687\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/strong>\u300d\u304c\u9069\u5207\u306b\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30bf\u30b9\u30af\u3092\u5909\u66f4\u306b\u8ffd\u52a0\u3059\u308b\u969b\u3001<\/span><strong>\u30aa\u30fc\u30ca\u30fc<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6280\u8853\u62c5\u5f53\u8005\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u753b\u9762\u3067\u3001\u8ffd\u52a0\u3055\u308c\u305f<strong>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u540d<\/strong>\u304c\u6539\u884c\u3055\u308c\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ea\u30bd\u30fc\u30b9\u306e\u8cea\u554f\u304c\u542b\u307e\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3092\u4f5c\u6210\/\u7de8\u96c6\u3059\u308b\u969b\u3001\u6709\u52b9\u5316\u3055\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u60c5\u5831\u304c\u53f3\u5074\u306e\u30da\u30a4\u30f3\u306bNaN\u3068\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u8cc7\u7523\u306e\u540d\u524d\u3092\u5909\u66f4\u3059\u308b\u969b\u3001[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>CMDB<\/strong>] &gt; [<strong>\u540c\u671f\u30eb\u30fc\u30eb<\/strong>] \u3067\u8cc7\u7523\u306b\u30ea\u30f3\u30af\u3055\u308c\u3066\u3044\u308bCI\u306e\u540d\u524d\u304c\u5909\u66f4\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u671f\u65e5\u3068\u4e00\u6b21\u8fd4\u4fe1\u671f\u65e5\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u8aa4\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>\u5229\u7528\u53ef\u80fd\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5909\u6570\u300c$title\u300d\u304c\u5b58\u5728\u3057\u3066\u304a\u308a\u3001\u4ef6\u540d\u304c250\u6587\u5b57\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u627f\u8a8d\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">[\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066] \u3067\u30ed\u30fc\u30c9\u30d0\u30e9\u30f3\u30b7\u30f3\u30b0\u30e2\u30c7\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u6280\u8853\u62c5\u5f53\u8005\u306b\u9069\u5207\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u8cc7\u7523\u304b\u3089\u8d77\u7968\u3055\u308c\u305f\u5834\u5408\u3001\u4f9d\u983c\u8005\u306b\u95a2\u9023\u4ed8\u3044\u3066\u3044\u308b\u30b5\u30a4\u30c8\u304c\u8a2d\u5b9a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u9805\u76ee\u306b\u5024\u304c\u5165\u529b\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4fdd\u5b58\u3059\u308b\u969b\u306b\u3001\u30a8\u30e9\u30fc\u300c\u9805\u76ee\u306b\u5024\u3092\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><strong>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>\u3067<strong>\u30e1\u30fc\u30eb\u304b\u3089\u4f5c\u6210\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u4f9d\u983c\u8005\u306e\u8cc7\u7523\u60c5\u5831\u3092\u81ea\u52d5\u3067\u8a2d\u5b9a\u3057\u307e\u3059\u304b?<\/strong> \u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u30e1\u30fc\u30eb\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u305f\u969b\u306b\u3001\u8cc7\u7523\u304c\u81ea\u52d5\u3067\u5272\u308a\u5f53\u3066\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306e\u4f5c\u6210\u6642\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u306e\u8aad\u307f\u8fbc\u307f\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u7dca\u6025\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/span><\/p>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\uff08\u627f\u8a8d\u6bb5\u968e\u3001\u627f\u8a8d\u3001\u30bf\u30b9\u30af\u3001\u30e1\u30e2\u3001\uff08\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\uff09\u30e1\u30fc\u30eb\u8fd4\u4fe1\uff09\u306b<strong>$RequestLink<\/strong>\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb<\/span><\/p>\n<ul>\n<li><strong>HelpdeskConfig<\/strong>\u306e\u5f79\u5272\u3067\u3001\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u3082\u3064\u6280\u8853\u62c5\u5f53\u8005\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3067\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/span><\/p>\n<ul>\n<li>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u4f5c\u6210\u6642\u306b<strong>\u8a73\u7d30\u3092\u8868\u793a<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30ea\u30bd\u30fc\u30b9\u306e\u8cea\u554f\u3092\u9078\u629e\u3057\u3001\u8cea\u554f\u30bf\u30a4\u30d7\u304c\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u307e\u305f\u306f\u9078\u629e\u30dc\u30c3\u30af\u30b9\u306e\u5834\u5408\u3001\u30ea\u30bd\u30fc\u30b9\u30b3\u30b9\u30c8\/\u5408\u8a08\u30b3\u30b9\u30c8\u304c\u53f3\u5074\u306e\u30da\u30a4\u30f3\u3067NaN\u3068\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u9023\u643a<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">Endpoint Central\u306eMDM\u304b\u3089\u30c7\u30d0\u30a4\u30b9\u3092\u540c\u671f\u3059\u308b\u5ea6\u306b\u3001\u8cc7\u7523\u7ba1\u7406\u3067\u30c7\u30d0\u30a4\u30b9\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u524a\u9664\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\uff08MDM\u306b\u304a\u3044\u3066\u3001\u5f53\u8a72\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c7\u30fc\u30bf\u304c\u306a\u3044\u5834\u5408\u306b\u4e0d\u5177\u5408\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\uff09\u3002<\/span><\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u304c\u518d\u30b9\u30ad\u30e3\u30f3\u3055\u308c\u305f\u5834\u5408\u3001Zoho Analytics\u3067\u8cc7\u7523\u30c6\u30fc\u30d6\u30eb\u306e<strong>\u6700\u7d42\u76e3\u67fb\u6642\u523b<\/strong>\u30ab\u30e9\u30e0\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u72ec\u81ea\u306e\u5909\u6570\u3092\u7121\u52b9\u5316\u3057\u305f\u5834\u5408\u3001Zoho Survey\u306e\u72ec\u81ea\u306e\u5909\u6570\u3092\u7de8\u96c6\/\u6709\u52b9\u5316\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">\u627f\u8a8d\u30ab\u30fc\u30c9\u306e\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3067\u306f\u306a\u304f\u3001\u627f\u8a8d\u753b\u9762\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000066369948\" data-doc-type=\"writer\">Azure AD\u3067\u30e6\u30fc\u30b6\u30fc\u304c\u524a\u9664\u3055\u308c\u3001\u518d\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001Azure\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u7ba1\u7406\u30ec\u30d9\u30eb\u306e\u6a29\u9650\u304cServiceDesk Plus Cloud\u306b\u53cd\u6620\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e743\u670816\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><strong>\u671f\u65e5<\/strong>\u304a\u3088\u3073<strong>\u4e00\u6b21\u8fd4\u4fe1\u671f\u65e5<\/strong>\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u8aa4\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6761\u4ef6\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306bUDF\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li>Outlook Actionable\u30ab\u30fc\u30c9\u3067\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8<strong>\u627f\u8a8d\/\u5374\u4e0b\u30b3\u30e1\u30f3\u30c8\u304c\u5fc5\u9808\u3067\u3059<\/strong>\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e743\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e743\u67082\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u65b0\u6a5f\u80fd<\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><strong>Zia\u306e\u8907\u5408\u4f1a\u8a71<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">Zia\u306e\u8907\u5408\u4f1a\u8a71\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u53cc\u65b9\u5411\u306e\u4f1a\u8a71\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002\u7ba1\u7406\u8005\u306f\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u4e00\u822c\u7684\u306a\u8cea\u554f\u3078\u306e\u8fd4\u4fe1\u3092\u8a2d\u8a08\u3057\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u306e\u30d5\u30ed\u30fc\u30d3\u30eb\u30c0\u30fc\u3092\u4f7f\u7528\u3057\u3066\u3001\u983b\u5ea6\u306e\u591a\u3044\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3067\u304d\u307e\u3059\u3002\u8907\u5408\u4f1a\u8a71<\/span>\u3092Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3078\u57cb\u3081\u8fbc\u3080\u3053\u3068\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u6a5f\u80fd\u304c\u5f37\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-blended-conversations.png\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><strong>\u8cc7\u7523\u306e\u95a2\u9023\u4ed8\u3051\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u8cc7\u7523\u3092\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u969b\u3001\u8cc7\u7523\u3092\u9078\u629e\u3059\u308b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u4ee5\u4e0b\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30b9\u30c6\u30fc\u30bf\u30b9<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30d0\u30fc\u30b3\u30fc\u30c9<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u691c\u51fa\u3057\u305f\u30b7\u30ea\u30a2\u30eb\u756a\u53f7<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30b5\u30a4\u30c8<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065954344\" data-doc-type=\"writer\">\u90e8\u7f72<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e743\u67083\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5>\u4e0d\u5177\u5408\u4fee\u6b63<\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u30d8\u30d6\u30e9\u30a4\u8a9e\u306e\u5834\u5408\u3001\u6587\u5b57\u306e\u65b9\u5411\u306e\u95a2\u4fc2\u306b\u3088\u308a\u3001\u300cright\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c<\/span>\u6587\u8108\u7684\u306b\u7ffb\u8a33\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u300c\u304c\uff5e\u3067\u306a\u3044\u300d\u3068\u3044\u3046\u6761\u4ef6\u3067\u30d4\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000065941857\">\u540c\u6642\u306b\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u884c\u3046\u969b\u3001\u8b66\u544a\u304c\u8868\u793a\u3055\u308c\u5236\u9650\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30bf\u30b9\u30af<\/span><\/p>\n<ul>\n<li><strong>\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3<\/strong>\u30e2\u30b8\u30e5\u30fc\u30eb\u304b\u3089\u30bf\u30b9\u30af\u306e\u60c5\u5831\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001\u30bf\u30b9\u30af\u3092\u7de8\u96c6\u3059\u308b\u5834\u5408\u3001<strong>\u30aa\u30fc\u30ca\u30fc<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u3092\u7de8\u96c6\u3059\u308b\u969b\u306b\u4f55\u306e\u5024\u3082\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">MDM\u9023\u643a\u3067\u8cc7\u7523\u60c5\u5831\u3092\u66f4\u65b0\u3059\u308b\u969b\u3001\u8cc7\u7523\u306e\u30c7\u30fc\u30bf\u304c\u8aa4\u3063\u3066<\/span><strong>\u88fd\u54c1<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30d7\u30ed\u30fc\u30d6\u3067SNMP\u30c7\u30d0\u30a4\u30b9\u3092\u66f4\u65b0\u3059\u308b\u969b\u3001\u30b7\u30ea\u30a2\u30eb\u756a\u53f7\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">SNMP\u306e\u8cc7\u7523\u60c5\u5831\u3092\u66f4\u65b0\u3059\u308b\u969b\u3001\u691c\u51fa\u3057\u305f\u30b7\u30ea\u30a2\u30eb\u756a\u53f7\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>[<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u8cc7\u7523\u7ba1\u7406<\/strong>] &gt; [<strong>\u88fd\u54c1<\/strong>] \u3067\u88fd\u54c1\u3092\u7de8\u96c6\/\u8ffd\u52a0\u3059\u308b\u969b\u3001\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u66f8\u5f0f\u8a2d\u5b9a\u304c\u6a5f\u80fd\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u753b\u9762\u306e [<strong>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/strong>] &gt; [<strong>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u65e5<\/strong>] \u306b\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u65e5\u4ed8\u304c\u6b63\u3057\u304f\u30bd\u30fc\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8cc7\u7523\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u53c2\u7167\u3059\u308b<\/span>\u3088\u3046\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8cc7\u7523\u3092\u691c\u7d22\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u65e5\u6642\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u753b\u9762\u30672\u3064\u4ee5\u4e0a\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3057\u305f\u5834\u5408\u3001\u6700\u65b0\u306e\u7de8\u96c6\u304c\u4fdd\u5b58\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li>[<strong>\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8<\/strong>] &gt; [<strong>\u4e00\u822c<\/strong>] &gt; [<strong>\u30da\u30fc\u30b8\u30ea\u30c0\u30a4\u30ec\u30af\u30c8<\/strong>] \u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u30a2\u30e9\u30fc\u30c8\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u30ea\u30f3\u30af\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">[\u7ba1\u7406] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] &gt; [\u8cfc\u8cb7] \u306e\u300c\u30c7\u30d5\u30a9\u30eb\u30c8\u5024\u300d\u3067\u627f\u8a8d\u8005\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8cfc\u8cb7\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b<\/span><strong>\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc<\/strong>\u304a\u3088\u3073<strong>GL\u30b3\u30fc\u30c9<\/strong>\u306e\u5909\u6570\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u54c1\u76ee\u3092\u4e00\u62ec\u3067\u53d7\u3051\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">51\u500b\u4ee5\u4e0a\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30bf\u30b9\u30af\u3092\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u306b\u79fb\u52d5\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u3042\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u30b3\u30d4\u30fc\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc8ed90do7b4b0&quot;,&quot;id&quot;:&quot;toc_szyvfm92qgvp&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_szyvfm92qgvp\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc8ed90do7b4b0&quot;,&quot;id&quot;:&quot;toc_szyvfm92qgvp&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_szyvfm92qgvp\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065941857\" data-doc-type=\"writer\">Professional Edition\u3067CI\u30bf\u30a4\u30d7\u3092\u524a\u9664\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e742\u670828\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e741\u670825\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u30bf\u30b0<\/strong><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u753b\u9762\u306b\u30bf\u30b0\u304c\u8ffd\u52a0\u3055\u308c\u3001\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5206\u985e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u691c\u7d22\u3057\u3001\u540c\u69d8\u306e\u30bf\u30b0\u304c\u4ed8\u3051\u3089\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e00\u89a7\u3092\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u3067\u53d6\u5f97\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/firewall-down.png\" alt=\"Request Tags\" \/><\/p>\n<p><strong>\u5909\u66f4<\/strong><\/p>\n<p><strong>\u8907\u6570\u306e\u5909\u66f4\u3092\uff11\u3064\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p>\u8907\u6570\u306e\u5909\u66f4\u3092\u4ecb\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5b9f\u884c\u3059\u308b\u5834\u5408\u3001\u8907\u6570\u306e\u5909\u66f4\u3092\uff11\u3064\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u95a2\u9023\u4ed8\u3051\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u307e\u305f\u306f\u5909\u66f4\u60c5\u5831\u753b\u9762\u304b\u3089\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u304b\u3089\u8907\u6570\u306e\u5909\u66f4\u3092\uff11\u3064\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3044\u305a\u308c\u304b\u3092\u5b9f\u65bd\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>\u5909\u66f4\u3092\u65b0\u898f\u4f5c\u6210\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3001\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u3042\u308b<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u5185\u306e<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4<\/strong>\u3067<strong>\u65b0\u898f<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u8907\u6570\u306e\u65b0\u305f\u306a\u5909\u66f4\u3092\u4f5c\u6210\u3057\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u8907\u6570\u306e\u65e2\u5b58\u306e\u5909\u66f4\u3092\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3001\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u3042\u308b<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u5185\u306e<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4<\/strong>\u3067<strong>\u6dfb\u4ed8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u305d\u306e\u5f8c\u3001<strong>\u5909\u66f4\u306e\u95a2\u9023\u4ed8\u3051<\/strong>\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u5fc5\u8981\u306e\u3042\u308b\u5909\u66f4\u3092\u9078\u629e\u3057\u3066\u3001<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associate-changes.png\" alt=\"Support for Associating Multiple Changes with Requests\" \/><\/p>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u3067\u306f\u3001\uff11\u3064\u306e\u5909\u66f4\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u305f\u5f8c\u3067\u3042\u3063\u3066\u3082<\/span><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u5909\u66f4<\/strong>\u3067<strong>\u65b0\u898f<\/strong>\u304a\u3088\u3073<strong>\u6dfb\u4ed8<\/strong>\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u65b0\u898f\u304a\u3088\u3073\u65e2\u5b58\u306e\u5909\u66f4\u3092\u8907\u6570\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u5909\u66f4\u60c5\u5831\u753b\u9762\u304b\u3089\u95a2\u9023\u4ed8\u3051\u3092\u884c\u3046\u5834\u5408\u3001<\/span><strong>\u5909\u66f4\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u306e<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6dfb\u4ed8<\/strong>\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u3001\u4ed6\u306e\u5909\u66f4\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u8907\u6570\u306e\u5909\u66f4\u3092\u4ecb\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9<\/strong><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9 - \u30ea\u30af\u30a8\u30b9\u30c8\u306e\u95a2\u9023\u4ed8\u3051<\/strong><\/p>\n<p>\u4ee5\u4e0b\u3044\u305a\u308c\u304b\u306e\u65b9\u6cd5\u3067\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u307e\u305f\u306f\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3092\u76f4\u63a5\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><strong>\u30ea\u30ea\u30fc\u30b9\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\uff1a\u3053\u306e\u95a2\u9023\u4ed8\u3051\u3092\u4f7f\u7528\u3057\u3066\u3001\u76f4\u8fd1\u306e\u30ea\u30ea\u30fc\u30b9\u306e\u30d0\u30c3\u30af\u30a2\u30a6\u30c8\u5f8c\u306b\u8a18\u9332\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\uff1a\u3053\u306e\u95a2\u9023\u4ed8\u3051\u3092\u4f7f\u7528\u3057\u3066\u3001\u5909\u66f4\u306b\u542b\u3081\u306a\u3044\u5f62\u3067\u30ea\u30ea\u30fc\u30b9\u3068\u5171\u306b\u30ed\u30fc\u30eb\u30a2\u30a6\u30c8\u3059\u308b\u3088\u3046\u306b\u3001\u8a18\u9332\u6e08\u307f\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u3053\u308c\u3089\u306e\u95a2\u9023\u4ed8\u3051\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u753b\u9762\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u304b\u3089\u884c\u3048\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u753b\u9762\u306e\u5834\u5408\u3001<\/span><strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u753b\u9762\u3092\u8868\u793a\u3057\u3066\u304b\u3089\u3001\u304a\u597d\u307f\u306e\u95a2\u9023\u4ed8\u3051\u30bf\u30a4\u30d7\uff08<strong>\u30ea\u30ea\u30fc\u30b9\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u307e\u305f\u306f<strong>\u30ea\u30ea\u30fc\u30b9\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\uff09\u3067<strong>\u6dfb\u4ed8<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9078\u629e\u3057\u3066\u3001<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/emergency-hotfix.png\" alt=\"Request Tags\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u95a2\u9023\u4ed8\u3051\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u753b\u9762\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e\u5834\u5408\u3001\u304a\u597d\u307f\u306e\u95a2\u9023\u4ed8\u3051\u30bf\u30a4\u30d7\uff08<\/span><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30ea\u30ea\u30fc\u30b9<\/strong>\u307e\u305f\u306f<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30ea\u30fc\u30b9<\/strong>\uff09\u3092\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u3067\u63a2\u3057\u3001<strong>\u691c\u7d22<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30ea\u30ea\u30fc\u30b9\u3092\u9078\u629e\u3057\u3001<strong>\u95a2\u9023\u4ed8\u3051<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/upgrade-software-request.png\" alt=\"Request Tags\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u95a2\u9023\u4ed8\u3051\u305f\u30ea\u30ea\u30fc\u30b9\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u753b\u9762\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u3088\u308a\u8d77\u7968\u3055\u308c\u305f\u30ea\u30ea\u30fc\u30b9<\/strong>\u306e\u95a2\u9023\u4ed8\u3051\u3092\u4f7f\u7528\u3057\u305f\u5834\u5408\u3001\u8907\u6570\u306e\u30ea\u30ea\u30fc\u30b9\u3092\uff11\u3064\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\"><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30ea\u30fc\u30b9<\/strong>\u306e\u95a2\u9023\u4ed8\u3051\u3092\u4f7f\u7528\u3057\u305f\u5834\u5408\u3001\uff11\u3064\u306e\u30ea\u30ea\u30fc\u30b9\u306e\u307f\u3092\uff11\u3064\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306e\u4e00\u90e8\u3068\u3057\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5909\u66f4\u5185\u5bb9\u304c\u5b9f\u88c5\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u65b0\u305f\u306a\u901a\u77e5\u30eb\u30fc\u30eb\uff1a<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u3068\u304d\u3001Release Engineer\u304a\u3088\u3073\uff08\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff09\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30ea\u30ea\u30fc\u30b9\u304b\u3089\u5206\u96e2\u3055\u308c\u305f\u3068\u304d\u3001Release Engineer\u304a\u3088\u3073\uff08\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff09\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/span><\/li>\n<\/ul>\n<p><strong>\u901a\u77e5\u306e\u53d7\u4fe1\u8005\uff1a<\/strong><\/p>\n<p>\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u306f\u4ee5\u4e0b\u306e\u53d7\u4fe1\u8005\u306b\u5bfe\u5fdc\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f9d\u983c\u8005<\/span><\/li>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u6ce8\uff1a\u3053\u308c\u3089\u306e\u53d7\u4fe1\u8005\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u60c5\u5831\u753b\u9762\u304b\u3089\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u95b2\u89a7\u3067\u304d\u308b\u5834\u5408\u306b\u9650\u3063\u3066\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u4f1a\u8a71\u3001\u4e0b\u66f8\u304d\u3001\u30ec\u30d3\u30e5\u30fc\u306e\u9001\u4fe1\u3001[\u30a2\u30af\u30b7\u30e7\u30f3] &gt; [\u901a\u77e5\u306e\u9001\u4fe1]\u3001\u7ba1\u7406\u753b\u9762\u306e\u30ea\u30ea\u30fc\u30b9\u901a\u77e5\u306a\u3069\u306e<\/span>\u69d8\u3005\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3001\u53d7\u4fe1\u8005\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u30ec\u30dd\u30fc\u30c8\uff1a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u4ee5\u4e0b\u306b\u60c5\u5831\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30ea\u30fc\u30b9\u306eID<\/span><\/li>\n<li><span data-doc-id=\"4504799000065949081\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u3082\u3068\u3068\u306a\u3063\u305f\u30ea\u30ea\u30fc\u30b9\u306e\u4ef6\u540d<\/span><\/li>\n<\/ul>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/strong><\/p>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><strong>\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u3078\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5171\u6709<\/strong><\/p>\n<p>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3001\u30c8\u30d4\u30c3\u30af\u3001\u30b5\u30d6\u30c8\u30d4\u30c3\u30af\u3092\u7279\u5b9a\u306e\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306b\u5171\u6709\u3057\u3001\u95a2\u9023\u30e6\u30fc\u30b6\u30fc\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5236\u9650\u3067\u304d\u307e\u3059\u3002\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u4ee5\u4e0b\u306e\u5834\u5408\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5171\u6709\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8a18\u4e8b\u306e\u4f5c\u6210\u6642<\/li>\n<li>\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089<\/li>\n<li>\u60c5\u5831\u753b\u9762\u304b\u3089<\/li>\n<li>\u30c8\u30d4\u30c3\u30af\u307e\u305f\u306f\u30b5\u30d6\u30c8\u30d4\u30c3\u30af\u306e\u4f5c\u6210\u6642<\/li>\n<li>\u30c8\u30d4\u30c3\u30af\/\u30b5\u30d6\u30c8\u30d4\u30c3\u30af\u306e\u7ba1\u7406\u6642<\/li>\n<\/ul>\n<p><strong>\u627f\u8a8d\u6e08\u307f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u30b5\u30b8\u30a7\u30b9\u30c8<\/strong><\/p>\n<p>SDAdmin\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u4e00\u822c\u8a2d\u5b9a<\/strong>] &gt; [<strong>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a<\/strong>] \u304b\u3089\u3001\u627f\u8a8d\u6e08\u307f\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30e6\u30fc\u30b6\u30fc\u306b\u81ea\u52d5\u30b5\u30b8\u30a7\u30b9\u30c8\u3059\u308b\u3088\u3046\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u5c65\u6b74<\/strong><\/p>\n<p>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u753b\u9762\u306e<strong>\u5c65\u6b74<\/strong>\u30bf\u30d6\u306b\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u884c\u308f\u308c\u305f\u64cd\u4f5c\u306e\u8a73\u7d30\u306a\u8a18\u9332\u304c\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e742\u670817\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u5b8c\u4e86\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306bSLA\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8aa4\u3063\u3066SLA\u9055\u53cd\u306e\u30d5\u30e9\u30b0\u304c<\/span>\u8a2d\u5b9a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<h5><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<p><strong>Microsoft Intune\u9023\u643a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u3068Microsoft Intune\u9593\u3067\u8cc7\u7523\u60c5\u5831\u3092\u540c\u671f\u3059\u308b\u969b\u3001\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u304c<\/span>\u884c\u308f\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e742\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong><\/p>\n<p>\u5909\u66f4\u306e\u4f5c\u6210\u6642\u3001\u9078\u629e\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u7279\u6709\u306eURL\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p><strong>\u554f\u984c<\/strong><\/p>\n<p><strong>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u554f\u984c\u306b\u9069\u7528\u3055\u308c\u305f\u5834\u5408\u3001\u554f\u984c\u60c5\u5831\u30da\u30fc\u30b8\u306e\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u7121\u52b9\u5316\u3059\u308b<\/strong>\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u554f\u984c\u306e\u60c5\u5831\u753b\u9762\u306b\u3042\u308b\u53f3\u5074\u306e\u30da\u30a4\u30f3\u3067\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u304c\u3067\u304d\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u7ba1\u7406<\/strong><\/p>\n<p><strong>[\u7ba1\u7406] &gt; [\u30dd\u30fc\u30bf\u30eb\uff06\u8a2d\u5b9a] &gt; [\u7d44\u7e54\u306e\u5f79\u5272]<\/strong> \u3067\u5f79\u5272\u3092\u5c55\u958b\u3059\u308b\u969b\u3001\u6700\u521d\u306e6\u3064\u306e\u5f79\u5272\u306e\u307f\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u9023\u643a<\/strong><\/p>\n<p>Jira\u9023\u643a\u304c\u9045\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u691c\u7d22\u3092\u4f7f\u7528\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092\u691c\u7d22\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u9001\u4fe1\u3092\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u969b\u306b\u8868\u793a\u3055\u308c\u308b\u4e2d\u65ad\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u81ea\u52d5\u3067\u9589\u3058\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30d8\u30c3\u30c0\u30fc\u30d0\u30fc\u304b\u3089\u547c\u3073\u51fa\u3055\u308c\u305f\u6700\u8fd1\u306e\u9805\u76ee\u3001\u627f\u8a8d\u3001\u901a\u77e5\u306e\u30d1\u30cd\u30eb\u306e\u8868\u793a\u65e5\u304c\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u6307\u5b9a\u3057\u305f\u8a00\u8a9e\u306b\u7ffb\u8a33\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30d8\u30c3\u30c0\u30fc\u30d0\u30fc\u304b\u3089\u547c\u3073\u51fa\u3055\u308c\u305f\u627f\u8a8d\u306e\u30d1\u30cd\u30eb\u306b\u3001\u627f\u8a8d\u304c\u30c8\u30ea\u30ac\u30fc\u3055\u308c\u305f\u65e5\u3067\u306f\u306a\u304f\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u4f5c\u6210\u65e5\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u8cfc\u8cb7<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306ePDF\u304a\u3088\u3073\u30e1\u30fc\u30eb\u901a\u77e5\u306e\u30a4\u30f3\u30e9\u30a4\u30f3\u8868\u793a\u306b\u304a\u3044\u3066\u3001<\/span> Billing Address\uff08\u8acb\u6c42\u5148\u4f4f\u6240\uff09\u3001 Shipping Address\uff08\u767a\u9001\u5148\u4f4f\u6240\uff09\u3001 Vendor\uff08\u8ca9\u58f2\u5143\uff09\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30e6\u30fc\u30b6\u30fc\u304c\u5b9a\u7fa9\u3057\u305f\u540d\u524d\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002<\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u65e2\u5b58\u306e\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5024\u304c\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5024\u3067\u306f\u306a\u304f\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u305f\u8cfc\u8cb7\u6ce8\u6587\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3067\u4f1a\u793e\u306e\u30ed\u30b4\u304c\u307b\u3068\u3093\u3069\u898b\u3048\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><strong>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u7ffb\u8a33\u3055\u308c\u305f\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3067\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u4ef6\u540d\u304c\u9577\u3044\u5834\u5408\u3001UI\u304c\u5d29\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u540d\u524d\u304c\u7de8\u96c6\u3055\u308c\u3001<\/span><strong>Enter<\/strong>\u30ad\u30fc\u304c\u62bc\u4e0b\u3055\u308c\u305f\u5834\u5408\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">Outlook Actionable Card\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u91cd\u8907\u3057\u305f\u627f\u8a8d\u30ce\u30fc\u30c9\u304c\u542b\u307e\u308c\u308b\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4fdd\u5b58\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e742\u67088\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082023\u5e741\u670812\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5>\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>Microsoft Teams\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306e\u5bfe\u5fdc\u7bc4\u56f2\u306e\u62e1\u5927<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">Microsoft Teams\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u304b\u3089\u3001ServiceDesk Plus Cloud\u306e\u30db\u30fc\u30e0\/\u30ea\u30af\u30a8\u30b9\u30c8\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u76f4\u63a5\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001\u69d8\u3005\u306a\u64cd\u4f5c\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u307e\u305f\u3001\u6280\u8853\u62c5\u5f53\u8005\u306f\u30db\u30fc\u30e0\u753b\u9762\u304b\u3089\u81ea\u8eab\u306e\u30bf\u30b9\u30af\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/extending-support-for-microsoft-teams-mobile-app.png\" alt=\"Extending Support for Microsoft Teams Mobile App\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><strong>Zia\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f\u3001\u6a29\u9650\u3092\u3082\u3068\u306b <\/span><strong>[\u7ba1\u7406] &gt; [Zia] &gt; [Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8] &gt; [Zia\u30a2\u30af\u30b7\u30e7\u30f3]<\/strong> \u3067\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5236\u9650\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6280\u8853\u62c5\u5f53\u8005\u306e\u5834\u5408\u306b\u306f\u3001\u7279\u5b9a\u306e\u5f79\u5272\u306b\u5bfe\u3057\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5236\u9650\u3067\u304d\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-action.png\" alt=\"Zia Actions\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><strong>\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8868\u793a\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6761\u4ef6<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u5f79\u5272\u306b\u57fa\u3065\u3044\u3066\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8868\u793a\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u57fa\u3065\u3044\u3066\u30ab\u30b9\u30bf\u30e0\u6761\u4ef6\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u306b\u306f<strong> [\u7ba1\u7406] &gt; [\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9] &gt; [\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8]<\/strong> \u3067\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8a73\u7d30\u3092\u5c55\u958b\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u305f\u3044\u8868\u793a\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u3067<strong>\u8a2d\u5b9a<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-widgets.png\" alt=\"Conditions for Display Locations in Custom Widgets\" \/><\/p>\n<p data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u6ce8\uff1a<\/span><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3067\u306f\u3001<\/span><strong>\u4f9d\u983c\u8005\u306b\u8868\u793a<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304a\u3088\u3073Web\u30bf\u30d6\u306e\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5f79\u5272\u306b\u306e\u307f\u57fa\u3065\u3044\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u6642\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8868\u793a\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u8868\u793a\/\u975e\u8868\u793a\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<li data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\"><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306b\u95a2\u9023\u3059\u308b\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u8868\u793a\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u6761\u4ef6\u3092\u4f7f\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\u5927\u304d\u306a\u30d5\u30a1\u30a4\u30eb\u304c\u8907\u6570\u306ezip\u30d5\u30a1\u30a4\u30eb\u3068\u3057\u3066\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3055\u308c\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u753b\u9762\u304b\u3089\u5404zip\u30d5\u30a1\u30a4\u30eb\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/export-data\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/export-enhancements.gif\" alt=\"Export Enhancements\" \/><\/p>\n<p><strong>\u554f\u984c<\/strong><\/p>\n<p><strong>\u554f\u984c\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<p>\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u554f\u984c\u3067\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u306f\u3001\u5225\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u53c2\u7167\u3057\u3066\u3001\u305d\u308c\u3089\u306e\u5024\u3092\u5165\u529b\u3057\u307e\u3059\u3002<strong>[\u7ba1\u7406] &gt; [\u30ab\u30b9\u30bf\u30de\u30a4\u30ba] &gt; [\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9] &gt; [\u554f\u984c\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9] &gt; [\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8ffd\u52a0]<\/strong> \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001 <strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7<\/strong>\u3067<strong>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u30bf\u30a4\u30d7\u304c\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u554f\u984c\u3067\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zia-new-field.png\" alt=\"Export Enhancements\" \/><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u307e\u305f\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u304b\u3089<\/span><strong>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3092\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3059\u308b\u3060\u3051\u3067\u3001\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002\u6700\u592710\u500b\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-template-zia.png\" alt=\"Export Enhancements\" \/><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e742\u67081\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><strong>\u7ba1\u7406<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b11\u500b\u4ee5\u4e0a\u306e\u30a8\u30ea\u30a2\u30ec\u30d9\u30eb\u306e\u5f79\u5272\u304c\u3042\u308b\u5834\u5408\u3001\u30a8\u30ea\u30a2\u3092\u8ffd\u52a0\/\u7de8\u96c6\/\u524a\u9664\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><strong>\u30ec\u30dd\u30fc\u30c8<\/strong><\/p>\n<p><span data-doc-id=\"4504799000064093586\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30bf\u30ed\u30b0\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u3064\u3044\u3066\u3044\u308bProfessional Edition\u306e\u5834\u5408\u3001\u30c9\u30ea\u30eb\u30c0\u30a6\u30f3\u5206\u6790\u3067\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<h4><span style=\"color: #99cc00\">2023\u5e741\u670823\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">ADManager Plus \u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u304c\u30d0\u30fc\u30b8\u30e7\u30f31.5\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30d5\u30a9\u30fc\u30e0\u306e\u4f5c\u6210\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u6a5f\u80fd\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e741\u670820\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h4>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30a4\u30bf\u30ea\u30a2\u8a9e\u306e\u5834\u5408\u3001\u300c\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u300d\u3068\u3044\u3046\u5358\u8a9e\u304c\u8aa4\u3063\u3066\u7ffb\u8a33\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3067\u8a00\u8a9e\u3092\u5909\u66f4\u3057\u305f\u5f8c\u3001\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u4ef6\u540d\u304c\u7ffb\u8a33\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u81ea\u52d5\u627f\u8a8d\u304c\u884c\u308f\u308c\u3001\u627f\u8a8d\u5f8c\u306b\u6280\u8853\u62c5\u5f53\u8005\u306b\u5272\u308a\u5f53\u3066\u308b\u6a5f\u80fd\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u305f\u5834\u5408\u3001\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210\u6642\u306b\u5b9f\u884c\u300d\u306e\u969b\u306b<\/span>\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u4f5c\u52d5\u3057\u307e\u305b\u3093\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b100\u500b\u306e\u30a8\u30f3\u30c8\u30ea\u30fc\u3092\u5165\u529b\u3057\u305f<\/span>\u5f8c\u306b\u9805\u76ee\u304c\u9078\u629e\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u7de8\u96c6\u3059\u308b\u969b\u3001<strong>\u9805\u76ee<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u6b04\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u4e8b\u8c61\u306f\u8a00\u8a9e\u8a2d\u5b9a\u304c\u82f1\u8a9e\u4ee5\u5916\u306e\u5834\u5408\u306b\u767a\u751f\u3057\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u969b\u3001SLA\u306e\u95a2\u9023\u4ed8\u3051\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u7ba1\u7406\u8005\u304cSLA\u3092\u8868\u793a\u304a\u3088\u3073\u9078\u629e\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\">\u30b9\u30c6\u30fc\u30bf\u30b9\u304c<strong>On Hold<\/strong>\u304b\u3089<strong>Closed<\/strong>\u306b\u66f4\u65b0\u3055\u308c\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306bSLA\u9055\u53cd\u306e\u65d7\u304c\u8868\u793a\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/li>\n<li><strong>\u30bf\u30b9\u30af\u304c\u30af\u30ed\u30fc\u30ba\/\u5b8c\u4e86<\/strong>\u3068\u3044\u3046\u6761\u4ef6\u306e\u30bf\u30b9\u30af\u30c8\u30ea\u30ac\u30fc\u306e\u30bf\u30b9\u30af\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b9f\u884c\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5\u3059\u308b\u5834\u5408\u3001\u5909\u66f4\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30e1\u30e2\u306e\u8aac\u660e\u304c\u30d7\u30ec\u30fc\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u901a\u77e5\u306b\u5909\u6570 $comment \u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u30ea\u30ea\u30fc\u30b9\u306e<\/span><strong>\u30b3\u30e1\u30f3\u30c8<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5fc5\u9808\u3067\u306a\u304f\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u30b3\u30e1\u30f3\u30c8\u306b\u5024\u304c\u5165\u529b\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u627f\u8a8d\u901a\u77e5\u304c\u5b9f\u884c\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u8aad\u307f\u8fbc\u3080\u969b\u3001\u4e88\u671f\u305b\u305a\u6642\u9593\u304c\u304b\u304b\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u540d\u524d\u306b\u5225\u306e\u30c9\u30e1\u30a4\u30f3\u540d\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u65e2\u5b58\u306e\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u304c\u5225\u306e\u30c9\u30e1\u30a4\u30f3\u540d\u3067\u91cd\u8907\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u300c\u30bf\u30d6\u30ec\u30c3\u30c8\u300d\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30bf\u30d6\u30ec\u30c3\u30c8\u30bf\u30a4\u30d7\u306e\u88fd\u54c1\u3067\u30bf\u30d6\u30ec\u30c3\u30c8\u306e\u8cc7\u7523\u3092\u65b0\u898f\u8ffd\u52a0\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u91cd\u8907\u3057\u305f\u8cc7\u7523\u3092\u4e00\u81f4\u3055\u305b\u308b\u969b\u3001ServiceDesk Plus Cloud\u304b\u3089<\/span>\u8cc7\u7523\u304c\u524a\u9664\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001<\/span><strong>\u30a8\u30ea\u30a2<\/strong>\u306e\u5024\u304c\u81ea\u52d5\u5165\u529b\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u6d88\u8017\u54c1\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30c6\u30fc\u30d6\u30eb\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001<\/span><strong>\u62e1\u5f35\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0<\/strong>\u3067<strong>\u88fd\u54c1<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u6d88\u8017\u54c1\u306e\u88fd\u54c1\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h5>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">Outlook Actionable\u30ab\u30fc\u30c9\u3067\u6539\u884c\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089Jira\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30a2\u30dd\u30b9\u30c8\u30ed\u30d5\u30a3\u30fc\uff08'<\/span>\uff09\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u30e6\u30fc\u30b6\u30fc\u30d7\u30ea\u30f3\u30b7\u30d1\u30eb\u540d\u3068\u3057\u3066<\/span>\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3001Microsoft Office\u30ab\u30ec\u30f3\u30c0\u30fc\u540c\u671f\u304c\u4f5c\u52d5\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">Azure AD\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001Microsoft Azure\u9023\u643a\u304c\u65ad\u7d9a\u7684\u306b\u7121\u52b9\u5316\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u65b0\u305f\u306b\u30b5\u30a4\u30f3\u30a2\u30c3\u30d7\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u3001<\/span>Cloud\u30aa\u30d7\u30b7\u30e7\u30f3\u304b\u3089\u306e\u30d5\u30a1\u30a4\u30eb\u6dfb\u4ed8\u3092\u4f7f\u7528\u3057\u3066\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8ffd\u52a0\u3059\u308b\u969b\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span style=\"color: #99cc00\">2023\u5e741\u670813\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><br \/>\n<span style=\"color: #99cc00\">\uff082022\u5e7411\u670829\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h4>\n<h5>\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u4e00\u822c<\/strong><\/p>\n<p><strong>\u30a2\u30c9\u30db\u30c3\u30af\u59d4\u4efb<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u4fdd\u7559\u4e2d\u306e\u627f\u8a8d\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5225\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u59d4\u4efb\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002SDAdmin\u3084HelpdeskConfig\u306e\u5f79\u5272\u3092\u4ed8\u4e0e\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001[<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u59d4\u4efb<\/strong>] \u304b\u3089\u3053\u306e\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/user-delegation\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/adhoc-delegation.png\" alt=\"Adhoc Delegation\" \/><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u627f\u8a8d\u8005\u306f\u3001\u4ee5\u4e0b3\u901a\u308a\u306e\u65b9\u6cd5\u3067\u81ea\u8eab\u306e\u4fdd\u7559\u4e2d\u306e\u627f\u8a8d\u3092\u59d4\u4efb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30d8\u30c3\u30c0\u30e1\u30cb\u30e5\u30fc\u306e<\/span><strong>\u79c1\u306e\u4fdd\u7559\u4e2d\u306e\u627f\u8a8d<\/strong><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30e1\u30fc\u30eb\u306e<\/span><strong>\u627f\u8a8d\u30ea\u30f3\u30af<\/strong><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\/\u8cfc\u8cb7\u6ce8\u6587\u306e\u8a73\u7d30\u753b\u9762\u306e<\/span><strong>\u627f\u8a8d<\/strong>\u30bf\u30d6<\/li>\n<\/ul>\n<p>\u627f\u8a8d\u304c\u4fdd\u7559\u4e2d\u306e\u5834\u5408\u3001\u59d4\u4efb\u3092\u5143\u306b\u623b\u3057\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><strong>\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u59d4\u4efb\u306b\u95a2\u9023\u3059\u308b\u901a\u77e5\u30eb\u30fc\u30eb\u300c\u627f\u8a8d\u306e\u59d4\u4efb\u304c\u53d6\u308a\u6d88\u3055\u308c\u305f\u3068\u304d\u3001\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u627f\u8a8d\u8005\u306b\u901a\u77e5\u300d\u304c [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u81ea\u52d5\u5316<\/strong>] &gt; [<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>] &gt; [<strong>\u305d\u306e\u4ed6<\/strong>] \u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30a4\u30f3\u30dd\u30fc\u30c8\/\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u554f\u984c\u306e\u4f1a\u8a71\u3001\u554f\u984c\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3001\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u4f1a\u8a71\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/export-data.png\" alt=\"Import\/Export Enhancements\" \/><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u554f\u984c\u306e\u4f1a\u8a71\u3001\u554f\u984c\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>] &gt; [<strong>\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/data-administration.png\" alt=\"Import\/Export Enhancements\" \/><br \/>\n<\/span><\/li>\n<\/ul>\n<p><strong>\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ab\u30b9\u30bf\u30e0\u5909\u6570<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f\u3001\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30ab\u30b9\u30bf\u30e0\u5909\u6570\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u8abf\u67fb\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u60c5\u5831\u3092\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30e0\u5909\u6570\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<\/span><strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb<\/strong>] &gt; [<strong>\u8abf\u67fb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u540d\u306e\u6a2a\u306b\u3042\u308b\u30ae\u30a2\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001[<strong>\u30ab\u30b9\u30bf\u30e0\u5909\u6570\u306e\u8a2d\u5b9a<\/strong>] \u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/configure-custom-variables.png\" alt=\"Custom Variables for Survey Templates\" \/><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9<\/strong><\/p>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u4ed6\u306e\u5bfe\u5fdc\u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u5024\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306a\u30ea\u30ea\u30fc\u30b9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5b9f\u65bd\u3059\u308b\u306b\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092<\/span><strong>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3001\u305d\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u3057\u3066\u5225\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u9078\u629e\u3057\u3001\u53c2\u7167\u3057\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u5024\u3092\u53d6\u5f97\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306b\u3067\u304d\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u306f<strong>\u90e8\u7f72<\/strong>\u3001<strong>\u30b0\u30eb\u30fc\u30d7<\/strong>\u3001<strong>\u4f9d\u983c\u8005<\/strong>\u3001<strong>\u30b5\u30a4\u30c8<\/strong>\u3001<strong>\u6280\u8853\u62c5\u5f53\u8005<\/strong>\u3001<strong>\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb<\/strong>\u3001<strong>\u30e6\u30fc\u30b6\u30fc<\/strong>\u3067\u3059\u3002\u30ea\u30ea\u30fc\u30b9\u3067\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f [<strong>\u7ba1\u7406<\/strong>] &gt; [<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>] &gt; [<strong>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>] &gt; [<strong>\u30ea\u30ea\u30fc\u30b9\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>] \u3078\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3001[<strong>\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8ffd\u52a0<\/strong>] \u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067<strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7<\/strong>\u3092<strong>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u306b\u3057\u307e\u3059\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/lookup-fields$reference-entity\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/support-lookup-fields.png\" alt=\"Support for Lookup Fields in Release Module\" \/><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u3001\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u53f3\u5074\u306e\u30d1\u30cd\u30eb\u304b\u3089<\/span><strong>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong>\u306e\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3092\u304a\u597d\u307f\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u30c9\u30e9\u30c3\u30b0\u3057\u3066\u3001\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u65b0\u898f\u4f5c\u6210\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/lookup-fields-template.png\" alt=\"Lookup Fields\" \/><\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u6ce8\uff1a\u6700\u592710\u500b\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\"><strong>\u30bf\u30b9\u30af\u306e\u30c8\u30ea\u30ac\u30fc\u8a2d\u5b9a<\/strong><\/p>\n<p data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u3059\u308b\u30bf\u30b9\u30af\u3092\u3044\u3064\u30c8\u30ea\u30ac\u30fc\u3059\u308b\u304b\u3092\u4e88\u3081\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b [<strong>\u8ffd\u52a0\u8a2d\u5b9a<\/strong>] 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data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9\u4f5c\u6210\u6642<\/strong>\uff1a\u30ea\u30ea\u30fc\u30b9\u304c\u4f5c\u6210\u3055\u308c\u305f\u969b\u306b\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u3059\u308b\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u7684\u306b\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\"><strong>\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u3078\u306e\u9077\u79fb\u6642<\/strong>\uff1a\u30ea\u30ea\u30fc\u30b9\u304c\u65b0\u3057\u3044\u30b9\u30c6\u30fc\u30b8\u306b\u9077\u79fb\u3059\u308b\u969b\u3001\u30b9\u30c6\u30fc\u30b8\u3054\u3068\u306b\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u3059\u308b\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u7684\u306b\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fv&quot;:&quot;normal&quot;,&quot;td&quot;:&quot;none&quot;,&quot;cs&quot;:&quot;0pt&quot;,&quot;fw&quot;:&quot;none&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;fs&quot;:&quot;normal&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\"><strong>\u624b\u52d5<\/strong>\uff1a\u5404\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u306e\u30bf\u30b9\u30af\u30bf\u30d6\u304b\u3089\u30ea\u30ea\u30fc\u30b9\u30bf\u30b9\u30af\u3092\u624b\u52d5\u3067\u30c8\u30ea\u30ac\u30fc\u3057\u307e\u3059\u3002\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3053\u306e\u9805\u76ee\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-release-template.png\" alt=\"Task Trigger Settings\" \/><\/li>\n<\/ul>\n<p><strong>UI\u306e\u5909\u66f4<\/strong><\/p>\n<p><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001<\/span><strong>\u30bf\u30b9\u30af<\/strong>\u30bf\u30d6\u306e\u53f3\u5074\u306e\u30da\u30a4\u30f3\u3067\u8a2d\u5b9a\u3092\u884c\u3046\u9805\u76ee\u3068\u3042\u308f\u305b\u3066\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u30bf\u30b9\u30af\u306e\u30c8\u30ea\u30ac\u30fc\u8a2d\u5b9a\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/trigger-task.png\" alt=\"Trigger Task UI Changes\" \/><\/p>\n<p><strong>UI\u306e\u5909\u66f4\u3068\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u3001ServiceDesk Plus Cloud\u5168\u4f53\u3067\u3001UX\u30de\u30a4\u30af\u30ed\u30b3\u30d4\u30fc\uff08\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30d8\u30eb\u30d7\u30c6\u30ad\u30b9\u30c8\u306a\u3069\u306e\u30c6\u30ad\u30b9\u30c8\u30b3\u30f3\u30c6\u30f3\u30c4\uff09\u3092\u66f4\u65b0\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u3001\u8a2d\u5b9a\u540d\u304a\u3088\u3073\u30e1\u30cb\u30e5\u30fc\u30e9\u30d9\u30eb\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u540d\u3092\u5206\u5272\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4ee5\u4e0b\u306e\u7ba1\u7406\u753b\u9762\u3067\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30e1\u30cb\u30e5\u30fc\u3092\u6539\u826f\u3057\u307e\u3057\u305f\u3002<\/span>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u696d\u52d9\u30eb\u30fc\u30eb<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30c8\u30ea\u30ac\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">SLA<\/span><\/li>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\"><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/enhancements-ui-additional-field.png\" alt=\"UI Changes and Enhancements\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000062227412\" data-doc-type=\"writer\">\u7ba1\u7406\u753b\u9762\u306b\u304a\u3044\u3066\u3001\u753b\u9762\u304c\u958b\u304f\u3068\u3059\u3050\u306b\u3001\u691c\u7d22\u30dc\u30c3\u30af\u30b9\u306b\u81ea\u52d5\u7684\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u304c\u7f6e\u304b\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002 \u3053\u308c\u306b\u3088\u308a\u3001\u691c\u7d22\u30dc\u30c3\u30af\u30b9\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u691c\u7d22\u3092\u958b\u59cb\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002 \u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 What's new i\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4025\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-4025","post","type-post","status-publish","format-standard","hentry","category-1-release-sdpod"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4025"}],"version-history":[{"count":47,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4025\/revisions"}],"predecessor-version":[{"id":7189,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4025\/revisions\/7189"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}