{"id":4337,"date":"2023-09-06T12:04:35","date_gmt":"2023-09-06T03:04:35","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4337"},"modified":"2024-02-20T12:06:08","modified_gmt":"2024-02-20T03:06:08","slug":"%e3%82%af%e3%82%a8%e3%83%aa%e3%83%ac%e3%83%9d%e3%83%bc%e3%83%88%e3%80%8c%e6%8a%80%e8%a1%93%e6%8b%85%e5%bd%93%e8%80%85%e3%81%ae%e5%a4%89%e6%9b%b4-%e7%b5%8c%e9%81%8e%e6%99%82%e9%96%93%e3%80%8d%e3%81%ae","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4337","title":{"rendered":"\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u5909\u66f4\/\u7d4c\u904e\u6642\u9593\u300d\u306e\u5404\u30ab\u30e9\u30e0\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p><span style=\"border-bottom: 3px double #0066CC;\">\u672c\u60c5\u5831\u306e\u78ba\u8a8d\u65e5\uff1a2023\u5e749\u67086\u65e5<\/span><\/p>\n<h5>\u8cea\u554f<\/h5>\n<p>\uff3b\u30ec\u30dd\u30fc\u30c8\uff3d\uff1e\uff3b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\uff3d\u306e\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8 \uff3d\u30d5\u30a9\u30eb\u30c0\u5185\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u5b58\u5728\u3059\u308b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u5909\u66f4\/\u7d4c\u904e\u6642\u9593\u300d\u306e\u5404\u30ab\u30e9\u30e0\u306b\u3069\u306e\u3088\u3046\u306a\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u306e\u304b\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4666 size-large\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2-1024x460.png\" alt=\"\" width=\"1024\" height=\"460\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2-1024x460.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2-300x135.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2-1536x690.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_2-2048x920.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h5>\u56de\u7b54<\/h5>\n<p>\u5404\u30ab\u30e9\u30e0\u306b\u306f\u4ee5\u4e0b\u306e\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4667 size-large\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3-1024x564.png\" alt=\"\" width=\"1024\" height=\"564\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3-1024x564.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3-300x165.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3-1536x847.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_3-2048x1129.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p><strong> Subject<br \/>\n<\/strong>\u30fb\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong> Technician<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6307\u5b9a\u3055\u308c\u3066\u3044\u308b\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u540d\u524d\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8ab0\u3082\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u72b6\u614b\u306e\u5834\u5408\u306b\u306f\u300cNot Assigned\u300d\u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong> Executed By<\/strong><br \/>\n\u30fb\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u540d\u524d\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u203b\u81ea\u52d5\u7684\u306b\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3059\u308b\u8a2d\u5b9a\uff08\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306a\u3069\uff09\u306b\u3088\u3063\u3066\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u66f4\u65b0\u3055\u308c\u305f\u5834\u5408\u3001\u305d\u306e\u8a2d\u5b9a\u304c\u5b9f\u884c\u3055\u308c\u305f\u969b\u306e\u5c65\u6b74\uff08\u5404\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u5c65\u6b74\uff3d\u30bf\u30d6\uff09\u3067\u300c\u5b9f\u884c\u8005\u300d\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u300d\u3068\u898b\u306a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_5.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4669 size-large\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_5-1024x139.png\" alt=\"\" width=\"1024\" height=\"139\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_5-1024x139.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_5-300x41.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_5.png 1281w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><br \/>\n\u30fbTechnician\u304c\u300cNot Assigned\u300d\u306e1\u884c\u76ee\u306b\u3064\u3044\u3066\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4f5c\u6210\u3055\u308c\u305f\u969b\u306e\u5c65\u6b74\uff08\u5404\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u5c65\u6b74\uff3d\u30bf\u30d6\uff09\u3067\u300c\u5b9f\u884c\u8005\u300d\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u5b9f\u884c\u8005\u304cSystem\u306e\u5834\u5408\u306b\u306f\u300c\u4f9d\u983c\u8005\u306e\u540d\u524d\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_4.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4668 size-full\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_4.png\" alt=\"\" width=\"613\" height=\"78\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_4.png 613w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_4-300x38.png 300w\" sizes=\"auto, (max-width: 613px) 100vw, 613px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_6.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4670 size-full\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_6.png\" alt=\"\" width=\"594\" height=\"79\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_6.png 594w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/09\/0906_6-300x40.png 300w\" sizes=\"auto, (max-width: 594px) 100vw, 594px\" \/><\/a><\/p>\n<p><strong> Start Time<\/strong><br \/>\n\u30fb\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6280\u8853\u62c5\u5f53\u8005\u304c\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\uff08\u66f4\u65b0\u3055\u308c\u305f\uff09\u65e5\u6642\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u203b\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210\u6642\u3001\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8ab0\u3082\u6307\u5b9a\u3055\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u5834\u5408\u30011\u884c\u76ee\u306b\u306f\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4f5c\u6210\u3055\u308c\u305f\u65e5\u6642\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong> End Time<\/strong><br \/>\n\u30fb\u5404\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6700\u5f8c\u306e\u884c\uff081\u884c\u76ee\u3057\u304b\u8868\u793a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f1\u884c\u76ee\uff09\u306b\u306f\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u304cClosed\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u5909\u66f4\u3055\u308c\u305f\u65e5\u6642\u300d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u307e\u3060\u30af\u30ed\u30fc\u30ba\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u306f\u300c\u672a\u5272\u5f53\u3066\u300d\u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb1\u884c\u76ee\u3057\u304b\u8868\u793a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3092\u9664\u304d\u3001\u6700\u5f8c\u4ee5\u5916\u306e\u884c\u306b\u306f\u300c\u76f4\u5f8c\u306e\u884c\u306eStart Time\u3068\u540c\u3058\u65e5\u6642\u300d\uff08Technician\u306b\u6280\u8853\u62c5\u5f53\u8005\u306e\u540d\u524d\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5404\u6280\u8853\u62c5\u5f53\u8005\u304c\u5272\u308a\u5f53\u3066\u3092\u89e3\u9664\u3055\u308c\u305f\u65e5\u6642\u300d\u3068\u3082\u8a00\u3048\u307e\u3059\uff09\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong> Time Elapsed<\/strong><br \/>\n\u30fb\u5404\u884c\u306e\u300cEnd Time\u304b\u3089Start Time\u3092\u5f15\u3044\u305f\u6642\u9593\u300d\uff08Technician\u306b\u6280\u8853\u62c5\u5f53\u8005\u306e\u540d\u524d\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5404\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3057\u305f\u6642\u9593\u3068\u3082\u8a00\u3048\u307e\u3059\uff09\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fbEnd Time\u304c\u300c\u672a\u5272\u5f53\u3066\u300d\u3068\u306a\u3063\u3066\u3044\u308b\u884c\u306e\u5834\u5408\u306b\u306f\u300c-\u300d\u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<div class=\"point\">\n<p>\u65e2\u5b58\u306e\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u3067\u306f\u53d6\u5f97\u3067\u304d\u306a\u3044\u30c7\u30fc\u30bf\u304c\u3042\u308b\u5834\u5408\u3001\u6709\u511f\u30b5\u30dd\u30fc\u30c8\u306b\u3066\u3054\u5e0c\u671b\u306e\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u3092\u3054\u63d0\u4f9b\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u6709\u511f\u30b5\u30dd\u30fc\u30c8\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4084\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u60c5\u5831\u306e\u78ba\u8a8d\u65e5\uff1a2023\u5e749\u67086\u65e5 \u8cea\u554f \uff3b\u30ec\u30dd\u30fc\u30c8\uff3d\uff1e\uff3b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\uff3d\u306e\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8 \uff3d\u30d5\u30a9\u30eb\u30c0\u5185\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u5b58\u5728\u3059\u308b\u30af\u30a8\u30ea\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4337\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[143,7],"tags":[225,11,19],"class_list":["post-4337","post","type-post","status-publish","format-standard","hentry","category-143","category-3-design-sdpod","tag-225","tag-request","tag-report"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4337"}],"version-history":[{"count":12,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4337\/revisions"}],"predecessor-version":[{"id":4672,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4337\/revisions\/4672"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}