{"id":4650,"date":"2024-01-17T14:47:10","date_gmt":"2024-01-17T05:47:10","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4650"},"modified":"2025-01-14T17:03:27","modified_gmt":"2025-01-14T08:03:27","slug":"servicedesk-plus-cloud-%e3%83%aa%e3%83%aa%e3%83%bc%e3%82%b9%e3%83%8e%e3%83%bc%e3%83%88%ef%bc%882024%e5%b9%b4%ef%bc%89","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4650","title":{"rendered":"ServiceDesk Plus Cloud \u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\uff082024\u5e74\uff09"},"content":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<br \/>\nWhat's new in ServiceDesk Plus (Cloud help desk software)\uff08\u82f1\u8a9e\uff09<br \/>\n<a href=\"https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html\" target=\"_blank\" rel=\"noreferrer nofollow noopener\">https:\/\/www.manageengine.com\/products\/service-desk\/whats-new.html<\/a><\/p>\n<h3>2024\u5e7412\u670827\u65e5 \u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u65b0\u6a5f\u80fd<\/h4>\n<h5>Zia<\/h5>\n<div class=\"point\">\n<p>2025\u5e741\u67088\u65e5\u73fe\u5728\u3001Zia\u306e\u6a5f\u80fd\u306f\u300c\u7c73\u56fd\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u300d\u304b\u3064\u300c\u8a2d\u5b9a\u8a00\u8a9e\u304c\u82f1\u8a9e\u300d\u306e\u74b0\u5883\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<\/div>\n<p><strong>Zia\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u30b0\u30eb\u30fc\u30d7\u306e\u4e88\u6e2c<\/strong><\/p>\n<ul>\n<li>Zia\u306b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3092\u5b66\u7fd2\u3055\u305b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc\u3059\u308b\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306e\u5272\u308a\u5f53\u3066\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5b66\u7fd2\u5f8c\u3001Zia\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u6642\/\u7de8\u96c6\u6642\u306b\u3001\u4e0a\u4f4d3\u3064\u306e\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u4e88\u6e2c\u3092\u9069\u7528\u300d\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u6642\u306bZia\u304c\u4e88\u6e2c\u3057\u305f\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u3092\u81ea\u52d5\u3067\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u5de5\u77e5\u80fd\uff3d\u304b\u3089\u30b0\u30eb\u30fc\u30d7\u306e\u4e88\u6e2c\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5161\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction.png\" alt=\"\" width=\"900\" height=\"419\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction.png 3360w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction-300x140.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction-1024x477.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction-1536x716.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/group-prediction-2048x955.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Zia\u306e\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4e88\u6e2c<\/strong><\/p>\n<ul>\n<li>Zia\u306b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3092\u5b66\u7fd2\u3055\u305b\u3001\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u308b\u6280\u8853\u62c5\u5f53\u8005\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5b66\u7fd2\u5f8c\u3001Zia\u306f\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u6642\/\u7de8\u96c6\u6642\u306b\u3001\u4e0a\u4f4d3\u4eba\u306e\u6280\u8853\u62c5\u5f53\u8005\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u5de5\u77e5\u80fd\uff3d\u304b\u3089\u6280\u8853\u62c5\u5f53\u8005\u306e\u4e88\u6e2c\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5162\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction.png\" alt=\"\" width=\"900\" height=\"419\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction.png 3360w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction-300x140.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction-1024x477.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction-1536x716.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/technician-prediction-2048x955.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>Zia\u306e\u5909\u66f4\u30ea\u30b9\u30af\u306e\u4e88\u6e2c<\/strong><\/p>\n<ul>\n<li>Zia\u306b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306e\u30c7\u30fc\u30bf\u3092\u5b66\u7fd2\u3055\u305b\u3001\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ea\u30b9\u30af\u30ec\u30d9\u30eb\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5b66\u7fd2\u5f8c\u3001Zia\u306f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u6642\/\u7de8\u96c6\u6642\u306b\u4e0a\u4f4d2\u3064\u306e\u30ea\u30b9\u30af\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u5de5\u77e5\u80fd\uff3d\u304b\u3089\u5909\u66f4\u30ea\u30b9\u30af\u306e\u4e88\u6e2c\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5163\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction.png\" alt=\"\" width=\"900\" height=\"419\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction.png 3360w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction-300x140.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction-1024x477.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction-1536x716.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/risk-prediction-2048x955.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>Zia\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30a2\u30b7\u30b9\u30c8<\/strong><\/p>\n<ul>\n<li>Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u304a\u3044\u3066\u30e6\u30fc\u30b6\u30fc\u306e\u8cea\u554f\u306b\u57fa\u3065\u304d\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u5185\u306e1\u3064\u4ee5\u4e0a\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u5185\u5bb9\u3092\u8981\u7d04\u3057\u3001\u56de\u7b54\u3068\u3057\u3066\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u3053\u306e\u6a5f\u80fd\u306f\u30012025\u5e741\u67088\u65e5\u73fe\u5728\u3001\u7c73\u56fd\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u306eServiceDesk Plus Cloud Enterprise Edition\u3092\u3054\u5229\u7528\u4e2d\u306e\u30e6\u30fc\u30b6\u30fc\u69d8\u306e\u307f\u5bfe\u8c61\u3067\u3059\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u5de5\u77e5\u80fd\uff3d\u3067\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30a2\u30b7\u30b9\u30c8\u306e\u8a2d\u5b9a\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5164\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist.png\" alt=\"\" width=\"900\" height=\"447\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist.png 3360w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist-300x149.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist-1024x508.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist-1536x763.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/solution-assist-2048x1017.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>Zia\u306e\u4f1a\u8a71\u306e\u8981\u7d04<\/strong><\/p>\n<ul>\n<li>Zia\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u3068\u30e6\u30fc\u30b6\u30fc\u306e\u4f1a\u8a71\u3092\u8981\u7d04\u3057\u3001\u6280\u8853\u62c5\u5f53\u8005\u3078\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6982\u8981\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u5de5\u77e5\u80fd\uff3d\u304b\u3089\u3001\u300c\u4f1a\u8a71\u306e\u8981\u7d04\uff08Conversation Summary\uff09\u300d\u304b\u3089\u3001\u8981\u7d04\u306e\u751f\u6210\u3092\u6709\u52b9\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5165\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary.png\" alt=\"\" width=\"900\" height=\"447\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary.png 3360w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary-300x149.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary-1024x508.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary-1536x763.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/conversation-summary-2048x1017.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\uff3b\u4f1a\u8a71\uff3d\u30bf\u30d6\u3067\u8981\u7d04\u3092\u751f\u6210\u3067\u304d\u307e\u3059\u3002\u751f\u6210\u3055\u308c\u305f\u8981\u7d04\u3092\u3001\u8a73\u7d30\u5316\/\u7c21\u7565\u5316\u304a\u3088\u3073\u30b3\u30d4\u30fc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u65b0\u3057\u3044\u60c5\u5831\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001\u6700\u65b0\u306e\u60c5\u5831\u3092\u542b\u3081\u3066\u8981\u7d04\u3092\u518d\u751f\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5166\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues.png\" alt=\"\" width=\"900\" height=\"401\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues.png 2428w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues-300x134.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues-1024x456.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues-1536x684.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/wifi-issues-2048x913.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>Zia\u30a2\u30b7\u30b9\u30c8<\/strong><\/p>\n<ul>\n<li>Zia\u30a2\u30b7\u30b9\u30c8\u306b\u3088\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30d9\u30fc\u30b9\u306e\u5185\u5bb9\u751f\u6210\u306e\u30a2\u30b7\u30b9\u30c8\u3084\u3001\u6587\u6cd5\/\u30b9\u30da\u30eb\u306e\u6539\u5584\u3001\u30c6\u30ad\u30b9\u30c8\u306e\u7ffb\u8a33\u306a\u3069\u3092\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u7ba1\u7406\u8005\u306f\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3&amp;\u30a2\u30c9\u30aa\u30f3\uff3d\u2192\uff3b\u9023\u643a\uff3d\u2192\uff3b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a\uff3d\u2192\uff3bChatGPT\uff3d\u3067\u3001ChatGPT\u3092\u4ecb\u3057\u305fZia\u30a2\u30b7\u30b9\u30c8\u3092\u6709\u52b9\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/chatgpt-integrations.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5167\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/chatgpt-integrations.png\" alt=\"\" width=\"600\" height=\"461\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/chatgpt-integrations.png 1154w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/chatgpt-integrations-300x230.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/chatgpt-integrations-1024x786.png 1024w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<ul>\n<li>Zia\u30a2\u30b7\u30b9\u30c8\u3092\u6709\u52b9\u5316\u5f8c\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u3059\u3079\u3066\u306e\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u3067Zia\u30a2\u30b7\u30b9\u30c8\u3092\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5168\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks.png\" alt=\"\" width=\"900\" height=\"380\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks.png 1984w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks-300x127.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks-1024x433.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/add-tasks-1536x649.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\u5185\u5bb9\u306e\u751f\u6210\/\u6539\u826f\u5f8c\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5185\u3067Zia\u304c\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u308b\u4efb\u610f\u306e\u8a00\u8a9e\u306b\u7ffb\u8a33\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u8a00\u8a9e\u306e\u8a9e\u8abf\u3084\u5185\u5bb9\u306e\u9577\u3055\u306e\u4fee\u6b63\u3082\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p style=\"text-align: center\"><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/zia-supports.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5169\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/zia-supports.png\" alt=\"\" width=\"600\" height=\"530\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/zia-supports.png 1458w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/zia-supports-300x265.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/zia-supports-1024x905.png 1024w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n\u82f1\u8a9e\u3067\u751f\u6210\u3055\u308c\u305f\u5185\u5bb9<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/portuguese.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5170\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/portuguese.png\" alt=\"\" width=\"600\" height=\"525\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/portuguese.png 1464w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/portuguese-300x263.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/portuguese-1024x897.png 1024w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n\u30dd\u30eb\u30c8\u30ac\u30eb\u8a9e\u3067\u751f\u6210\u3055\u308c\u305f\u5185\u5bb9<\/p>\n<h5>\u30ec\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\u306b\u300c\u30ab\u30b9\u30bf\u30e0\u65e5\u4ed8\u300d\u3092\u5b9f\u88c5\u3057\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\u304b\u3089\u7279\u5b9a\u306e\u65e5\u4ed8\u3084\u7bc4\u56f2\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>2025\u5e741\u67088\u65e5\u73fe\u5728\u3001\u3053\u306e\u6a5f\u80fd\u306f\u30ec\u30dd\u30fc\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/custom-date.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5171\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/custom-date.png\" alt=\"\" width=\"600\" height=\"383\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/custom-date.png 1032w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/custom-date-300x191.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/custom-date-1024x653.png 1024w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<ul>\n<li>\uff3b\u7279\u5b9a\u306e\u65e5\u4ed8\uff08Specific Datte\uff09\uff3d\u3067\u306f\u3001\u7279\u5b9a\u306e\u65e5\u4ed8\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5172\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date.png\" alt=\"\" width=\"900\" height=\"317\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date.png 2812w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date-300x106.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date-1024x361.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date-1536x542.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/specific-date-2048x722.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\uff3b\u76f8\u5bfe\u7bc4\u56f2\uff08Relative Range\uff09\uff3d\u3067\u306f\u3001\u904e\u53bb\/\u672a\u6765\u306e\u7279\u5b9a\u306e\u65e5\u6642\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<br \/>\n\u6ce8\uff1a\u300c1\u6642\u9593\u5358\u4f4d\u306b\u5207\u308a\u4e0a\u3052\uff08Round to full hours\uff09\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u300c\u6700\u65b0\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-5173\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range.png\" alt=\"\" width=\"900\" height=\"322\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range.png 2770w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range-300x107.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range-1024x366.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range-1536x549.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/relative-range-2048x732.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\u300c1\u6642\u9593\u5358\u4f4d\u306b\u5207\u308a\u4e0a\u3052\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u6709\u52b9\u5316\u3059\u308b\u3068\u3001\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u6642\u306b\u73fe\u5728\u6642\u523b\u306e\u300c\u5206\u300d\u304c\u305d\u306e\u6642\u306e\u300c\u6642\u9593\u300d\u306b\u5207\u308a\u4e0a\u3052\u3089\u308c\u307e\u3059\u3002\u4f8b\u3068\u3057\u3066\u30011:15\u306b\u300c\u6700\u65b01\u6642\u9593\u300d\u3067\u671f\u9593\u3092\u8a2d\u5b9a\u3057\u305f\u5834\u5408\u3001\u6b21\u306e\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\n<ul>\n<li>\u300c1\u6642\u9593\u5358\u4f4d\u306b\u5207\u308a\u4e0a\u3052\u300d\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ec\u30dd\u30fc\u30c8\u306f1:00\u304b\u30891:59\u306e\u671f\u9593\u3067\u751f\u6210\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u300c1\u6642\u9593\u5358\u4f4d\u306b\u5207\u308a\u4e0a\u3052\u300d\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ec\u30dd\u30fc\u30c8\u306f0:00\u304b\u30890:59\u306e\u671f\u9593\u3067\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>2024\u5e7412\u670823\u65e5 \u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb<\/h5>\n<ul>\n<li>\u8abf\u67fb\u3078\u306e\u56de\u7b54\u304c1\u65e5\u306b101\u4ef6\u4ee5\u4e0a\u9001\u4fe1\u3055\u308c\u305f\u5834\u5408\u3001\u305d\u308c\u4ee5\u964d\u306b\u9001\u4fe1\u3055\u308c\u305f\u56de\u7b54\u304c\u8a18\u9332\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7412\u670813\u65e5 \u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\uff3d\u2192\u300c\u5909\u66f4\u7ba1\u7406\u8a2d\u5b9a\u300d\u3067\u3001\u300c\u30af\u30ed\u30fc\u30ba\u3057\u305f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u64cd\u4f5c\u3092\u7121\u52b9\u5316\u3059\u308b\uff08Disable user operations on a closed change request.\uff09\u300d\u3092\u6709\u52b9\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30af\u30ed\u30fc\u30ba\u3055\u308c\u305f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u64cd\u4f5c\u3092\u7121\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u3053\u306e\u8a2d\u5b9a\u3092\u6709\u52b9\u5316\u3059\u308b\u3068\u3001\u30af\u30ed\u30fc\u30ba\/\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3078\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u64cd\u4f5c\u304c\u3001\u5909\u66f4\u306e\u30b3\u30d4\u30fc\u3001\u5909\u66f4\u306e\u524a\u9664\u3001\u30e1\u30e2\u306e\u8ffd\u52a0\u3001\u30a2\u30ca\u30a6\u30f3\u30b9\u306e\u4f5c\u6210\u306e\u307f\u306b\u5236\u9650\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u8a2d\u5b9a\u8a00\u8a9e\u304c\u30a2\u30a4\u30b9\u30e9\u30f3\u30c9\u8a9e\u306e\u74b0\u5883\u3067\u3001\u300cOpen\u300d\u3068\u300cHelpdesk Dashboard\u300d\u304c\u8aa4\u3063\u305f\u5185\u5bb9\u3067\u7ffb\u8a33\u3055\u308c\u3066\u3044\u305f\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/h5>\n<ul>\n<li>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a\u3067\u300cActionable Messages for Outlook\u300d\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u304c\u3001\u300cActionable Messages\u300d\u8a2d\u5b9a\u304c\u3055\u308c\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u306b\u627f\u8a8d\u30ce\u30fc\u30c9\u304c\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u627f\u8a8d\u30ce\u30fc\u30c9\u306e\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u304c\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7412\u67086\u65e5 \u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u53c2\u7167\u3059\u308b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6761\u4ef6\u306b\u300c\u8907\u6570\u9078\u629e\u300d\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u305f\u5834\u5408\u3001\u30ec\u30b3\u30fc\u30c9\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3057\u3088\u3046\u3068\u3057\u305f\u969b\u306b\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5024\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7412\u67084\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5>\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u30e6\u30fc\u30b6\u30fc\u306e\u30ed\u30b0\u30a4\u30f3\u3068\u30c9\u30e1\u30a4\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>ESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u306e\u5de6\u30da\u30a4\u30f3\u306eUI\u30c6\u30ad\u30b9\u30c8\u3092\u6b21\u306e\u3088\u3046\u306b\u66f4\u65b0\u3057\u307e\u3057\u305f\u3002<br \/>\n<table class=\"zw-table\" style=\"height: 375px\" width=\"400\" data-theme=\"{&quot;themeName&quot;:&quot;theme1&quot;,&quot;themeObj&quot;:{&quot;tblPr&quot;:{&quot;cell&quot;:{&quot;borders&quot;:{&quot;border-top&quot;:{&quot;type&quot;:&quot;solid&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;color&quot;:&quot;color100%&quot;},&quot;border-left&quot;:{&quot;type&quot;:&quot;solid&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;color&quot;:&quot;color100%&quot;},&quot;border-bottom&quot;:{&quot;type&quot;:&quot;solid&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;color&quot;:&quot;color100%&quot;},&quot;border-right&quot;:{&quot;type&quot;:&quot;solid&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;color&quot;:&quot;color100%&quot;}}}}}}\" data-cols=\"[{&quot;wt&quot;:&quot;50%&quot;},{&quot;wt&quot;:&quot;50%&quot;}]\" data-width=\"100.00%\" data-table-name=\"Table_1\" data-doc-id=\"4504799000117482894\" data-doc-type=\"writer\">\n<tbody>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-hllpl4un5433&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u4ee5\u524d\u306e\u30c6\u30ad\u30b9\u30c8<\/strong><\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\"><strong>\u4fee\u6b63\u5f8c\u306e\u30c6\u30ad\u30b9\u30c8<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-fccfgq4vyxxh&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u30e6\u30fc\u30b6\u30fc<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u30e6\u30fc\u30b6\u30fc\u7ba1\u7406<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-2iunj8zmqmx6&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u8a8d\u8a3c\u3055\u308c\u305f\u30c9\u30e1\u30a4\u30f3<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u30ab\u30b9\u30bf\u30e0\u30c9\u30e1\u30a4\u30f3<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-sa7ud7x5oeq6&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">SAML<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">SAML\u8a8d\u8a3c<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-fkadzaqwqfy0&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">Active Directory<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">Active Directory\u8a2d\u5b9a<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;type&quot;:&quot;row&quot;,&quot;id&quot;:&quot;rw-6exrkj5r9i1b&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u7d44\u7e54\u306eURL<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\">\u30ab\u30b9\u30bf\u30e0\u30b5\u30fc\u30d3\u30b9URL<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<\/ul>\n<h3>2024\u5e7411\u670829\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong><\/p>\n<ul>\n<li>\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u5272\u5f53\u3066\u3089\u308c\u305f\u3068\u304d\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u300d\u304c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u81ea\u8eab\u306b\u5272\u308a\u5f53\u3066\u305f\u969b\u3084\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u305f\u969b\u306b\u3082\u6280\u8853\u62c5\u5f53\u8005\u306b\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7411\u670828\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e7411\u670820\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5>\u9023\u643a<\/h5>\n<p><strong>ServiceDesk Plus Cloud - Zoho Cliq\u9023\u643a<\/strong><\/p>\n<ul>\n<li>ServiceDesk Plus Cloud \u3068Zoho Cliq\u3092\u9023\u643a\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u5f37\u5316\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u3053\u306e\u6a5f\u80fd\u306f\u3001\u73fe\u5728Enterprise Edition\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u306e\u307f\u9069\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u3053\u306e\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3059\u308b\u306b\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3&amp;\u30a2\u30c9\u30aa\u30f3\uff3d\u2192\uff3b\u9023\u643a\uff3d\u2192\uff3b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a\uff3d\u2192\uff3bZoho Cliq\uff3d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4950\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949.png\" alt=\"\" width=\"900\" height=\"1438\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949.png 3130w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949-188x300.png 188w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949-641x1024.png 641w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949-962x1536.png 962w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/1732157890949-1282x2048.png 1282w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\u9023\u643a\u3092\u6709\u52b9\u306b\u3057\u305f\u5f8c\u3001\u6280\u8853\u62c5\u5f53\u8005\u3068\u627f\u8a8d\u6a29\u9650\u3092\u3082\u3064\u4f9d\u983c\u8005\u306f\u3001\u30d5\u30c3\u30bf\u30fc\u306e\u30c1\u30e3\u30c3\u30c8\u30d0\u30fc\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u3044\u305a\u308c\u304b\u304b\u3089\u30c1\u30e3\u30c3\u30c8\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4971\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel.png\" alt=\"\" width=\"900\" height=\"465\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel.png 3018w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel-300x155.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel-1024x529.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel-1536x794.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/start-new-channel-2048x1059.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\u5909\u66f4\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u901a\u77e5\u306b\u5bfe\u3057\u3066\u3001\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u3092\u542b\u3080\u5909\u66f4\u306e\u5f79\u5272\u304c\u3001\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u306b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u306e\u4ef6\u540d\u306e\u30c4\u30fc\u30eb\u30c1\u30c3\u30d7\u306b\u3001\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30bf\u30b9\u30af\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u5bfe\u3057\u3001\u5909\u66f4\u30b9\u30c6\u30fc\u30b8\u306e\u30ab\u30e9\u30e0\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u5909\u66f4\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u3001\u65b0\u898f\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u300c\u79c1\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u5bfe\u5fdc\u4e2d\u306e\u5909\u66f4\uff08\u65e7\uff1a\u79c1\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u5909\u66f4\u3092\u958b\u304f\uff09\u300d\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4972\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard.png\" alt=\"\" width=\"900\" height=\"387\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard.png 1869w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard-300x129.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard-1024x440.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/change-dashboard-1536x660.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4973\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned.png\" alt=\"\" width=\"900\" height=\"345\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned.png 1856w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned-300x115.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned-1024x393.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/open-changes-assigned-1536x589.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<ul>\n<li>\u5909\u66f4\u306e\u901a\u77e5\u3068\u627f\u8a8d\u3067\u3001\u53d7\u4fe1\u8005\/\u627f\u8a8d\u8005\u3068\u3057\u3066CMDB\u3068\u8cc7\u7523\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u5909\u66f4\u306e\u901a\u77e5\u3068\u627f\u8a8d\u3067\u3001\u53d7\u4fe1\u8005\/\u627f\u8a8d\u8005\u3068\u3057\u3066\u300c\u5909\u66f4\u4f9d\u983c\u8005\u306e\u90e8\u7f72\u306e\u8cac\u4efb\u8005\u300d\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4974\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes.png\" alt=\"\" width=\"900\" height=\"456\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes.png 1871w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes-300x152.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes-1024x518.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/edit-approval-changes-1536x777.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u6a5f\u80fd\u5f37\u5316 - \u30c7\u30d7\u30ed\u30a4\u53ef\u80fd\u306a\u69cb\u6210\u306e\u8ffd\u52a0<\/strong><\/p>\n<ul>\n<li>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3067\u3001\u4ee5\u4e0b\u306e\u8a2d\u5b9a\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\n<ul>\n<li>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\uff08\u5bfe\u5fdc\u3059\u308b\u30e2\u30b8\u30e5\u30fc\u30eb\uff1a\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u5909\u66f4\u3001\u30ea\u30ea\u30fc\u30b9\uff09<br \/>\n\u203b\u5236\u9650\u4e8b\u9805\uff1a\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u5185\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\/\u696d\u52d9\u30eb\u30fc\u30eb\/\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\/\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\/\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u30ec\u30b3\u30fc\u30c9\u306f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/li>\n<li>\u56de\u7b54\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/li>\n<li>\u30b0\u30ed\u30fc\u30d0\u30eb\u5909\u6570<\/li>\n<\/ul>\n<\/li>\n<li>\u65e2\u5b58\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u304a\u77e5\u3089\u305b\uff1a\u30c7\u30d7\u30ed\u30a4\u53ef\u80fd\u306a\u69cb\u6210\u306e\u4e00\u89a7\u3067\u3053\u308c\u3089\u306e\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3059\u308b\u306b\u306f\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u518d\u4f5c\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u8a2d\u5b9a\u30da\u30fc\u30b8<\/strong><\/p>\n<ul>\n<li>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u95a2\u9023\u306e\u8a2d\u5b9a\u304c\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c7\u30fc\u30bf\u7ba1\u7406\uff3d\u2192\uff3b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\uff3d\u306e\uff3b\u8a2d\u5b9a\uff3d\u30bf\u30d6\u5185\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u672c\u756a\u74b0\u5883\u304b\u3089\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\uff08Import Production Users\uff09\u3001\u8a2d\u5b9a\u5236\u9650\u306e\u540c\u671f\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u518d\u4f5c\u6210\u306a\u3069\u306e\u4e00\u822c\u8a2d\u5b9a\u306f\u3001\u3088\u308a\u5bb9\u6613\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u8a2d\u5b9a\u30da\u30fc\u30b8\u3078\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u65e2\u5b58\u306e\u8a2d\u5b9a\u306b\u52a0\u3048\u3001\u7d44\u7e54\u306e\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u7ba1\u7406\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u4ee5\u4e0b\u306e\u8a2d\u5b9a\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<br \/>\n<table class=\"zw-table\" data-theme=\"{&quot;themeName&quot;:&quot;theme1&quot;,&quot;themeObj&quot;:{&quot;tblPr&quot;:{&quot;cell&quot;:{&quot;borders&quot;:{&quot;border-top&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-right&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-left&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;},&quot;border-bottom&quot;:{&quot;color&quot;:&quot;&quot;,&quot;width&quot;:&quot;1px&quot;,&quot;type&quot;:&quot;solid&quot;}}}}}}\" data-cols=\"[{&quot;wt&quot;:&quot;18.51%&quot;},{&quot;wt&quot;:&quot;81.49%&quot;}]\" data-width=\"100.00%\" data-table-name=\"Table_1\" data-doc-id=\"4504799000116229086\" data-doc-type=\"writer\">\n<tbody>\n<tr data-row-info=\"{&quot;id&quot;:&quot;rw-d2hhh72sgoyv&quot;,&quot;type&quot;:&quot;row&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\"><strong>\u8a2d\u5b9a\u540d<\/strong><\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\"><strong>\u8aac\u660e<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;id&quot;:&quot;rw-nsp8yfno789k&quot;,&quot;type&quot;:&quot;row&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(218,238,244)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u7ba1\u7406\u8005\u306f\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3078\u306e\u30ed\u30b0\u30a4\u30f3\u30a2\u30af\u30bb\u30b9\u306e\u8ffd\u52a0\/\u53d6\u308a\u6d88\u3057\u3092\u4e00\u62ec\u3067\u884c\u3044\u3001\u30e6\u30fc\u30b6\u30fc\u30a2\u30af\u30bb\u30b9\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul data-list-id=\"81701257\" data-list-format=\"{&quot;level5&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(218,238,244)&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"81701257\" data-list-info=\"{&quot;id&quot;:&quot;81701257&quot;,&quot;l&quot;:0}\">\u73fe\u5728\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3078\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u89a7\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(218,238,244)&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"81701257\" data-list-info=\"{&quot;id&quot;:&quot;81701257&quot;,&quot;l&quot;:0}\">\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u3001\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0\u3084\u30a2\u30af\u30bb\u30b9\u306e\u53d6\u308a\u6d88\u3057\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30e6\u30fc\u30b6\u30fc\u306b\u4e0e\u3048\u3089\u308c\u308b\u5f79\u5272\u3084\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306f\u3001\u672c\u756a\u74b0\u5883\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u3068\u540c\u69d8\u306e\u3082\u306e\u304c\u53cd\u6620\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;id&quot;:&quot;rw-5p349de11td6&quot;,&quot;type&quot;:&quot;row&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u6709\u52b9\u5316\/\u7121\u52b9\u5316<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(218,238,244)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u7ba1\u7406\u8005\u306f\u3001\u4e00\u6642\u7684\u306b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u7121\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u7121\u52b9\u5316\u3059\u308b\u3068\u6b21\u306e\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul data-list-id=\"66490421\" data-list-format=\"{&quot;level5&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(218,238,244)&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"66490421\" data-list-info=\"{&quot;id&quot;:&quot;66490421&quot;,&quot;l&quot;:0}\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u6301\u3064\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3078\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"66490421\" data-list-info=\"{&quot;id&quot;:&quot;66490421&quot;,&quot;l&quot;:0}\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u304c\u518d\u5ea6\u6709\u52b9\u5316\u3055\u308c\u308b\u307e\u3067\u3001\u30c7\u30d7\u30ed\u30a4\u3084\u305d\u306e\u4ed6\u306e\u64cd\u4f5c\u304c\u4e2d\u65ad\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr data-row-info=\"{&quot;id&quot;:&quot;rw-vfwawn9pn8f7&quot;,&quot;type&quot;:&quot;row&quot;}\">\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u524a\u9664<\/p>\n<\/td>\n<td class=\"zw-td\" data-cell-height=\"auto\">\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u7ba1\u7406\u306e\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4eca\u5f8c\u4f7f\u7528\u3057\u306a\u3044\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306f\u4f5c\u6210\u3057\u3066\u304b\u308915\u65e5\u5f8c\u306b\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4975\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements.png\" alt=\"\" width=\"900\" height=\"516\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements.png 2572w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements-300x172.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements-1024x587.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements-1536x880.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/new-deployable-sandbox-enhancements-2048x1174.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u300c\u65e5\u4ed8\u300d\u3068\u3044\u3046\u540d\u79f0\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u3053\u306e\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u306f\u3001\u65e2\u5b58\u306e\u300c\u65e5\u4ed8\/\u6642\u523b\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u3068\u306f\u7570\u306a\u308a\u3001\u300c\u6642\u523b\u300d\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/li>\n<li>\u3053\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u306f\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u304b\u3089\u72ec\u7acb\u3057\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u306b\u3088\u3063\u3066\u5024\u306f\u5909\u308f\u308a\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>ServiceDesk Plus Cloud\u5185\u306e\u30c6\u30ad\u30b9\u30c8\u306e\u8aad\u307f\u3084\u3059\u3055\u5411\u4e0a\u306e\u305f\u3081\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u300c\u30ec\u30a4\u30a2\u30a6\u30c8\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u300d\u3067\u30d5\u30a9\u30f3\u30c8\u30b5\u30a4\u30ba\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4976\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization.png\" alt=\"\" width=\"900\" height=\"379\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization.png 3358w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization-300x126.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization-1024x431.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization-1536x647.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/font-size-customization-2048x862.png 2048w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316\/\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u696d\u52d9\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30bf\u30b9\u30af\u306b\u5bfe\u3057\u3066\u696d\u52d9\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u300c\u6761\u4ef6\u300d\u3068\u300c\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u300d\u3067\u65b0\u898f\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u696d\u52d9\u30eb\u30fc\u30eb\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304b\u3089\u300c\u901a\u77e5\u300d\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u696d\u52d9\u30eb\u30fc\u30eb\u3067\u65e2\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u65e2\u5b58\u306e\u901a\u77e5\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u52d5\u4f5c\u3057\u307e\u3059\u304c\u3001\u901a\u77e5\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u7de8\u96c6\u306f\u3067\u304d\u307e\u305b\u3093\u3002<br \/>\n\u4eca\u5f8c\u3001\u300c\u901a\u77e5\u300d\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u30c8\u30ea\u30ac\u30fc\u3067\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u4f5c\u696d\u30ed\u30b0\u30bf\u30a4\u30de\u30fc\u306e\u81ea\u52d5\u958b\u59cb<\/strong><\/p>\n<ul>\n<li>\u30aa\u30fc\u30ca\u30fc\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u95b2\u89a7\u3057\u305f\u6642\u306b\u4f5c\u696d\u30ed\u30b0\u30bf\u30a4\u30de\u30fc\u3092\u81ea\u52d5\u3067\u958b\u59cb\u3059\u308b\u8a2d\u5b9a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u3053\u306e\u6a5f\u80fd\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\uff3d\u2192\uff3b\u4f5c\u696d\u30ed\u30b0\u8a2d\u5b9a\uff3d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u88fd\u54c1\u60c5\u5831\u30da\u30fc\u30b8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\u300c\u30b5\u30dd\u30fc\u30c8\uff08\u65e7\uff1a\u88fd\u54c1\u60c5\u5831\uff09\u300d\u30da\u30fc\u30b8\u304c\u5237\u65b0\u3055\u308c\u3001UI\u306e\u5f37\u5316\u3068\u30b5\u30fc\u30d3\u30b9\u53ef\u7528\u6027\u30b9\u30c6\u30fc\u30bf\u30b9\u3068\u30ec\u30dd\u30fc\u30c8\u5c02\u7528\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u307e\u305f\u3001\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3001\u4eca\u5f8c\u306e\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\u60c5\u5831\u3001\u30dd\u30ea\u30b7\u30fc\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u3001\u30a4\u30d9\u30f3\u30c8\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3001\uff08\u672c\u793e\u3078\u306e\uff09\u304a\u554f\u3044\u5408\u308f\u305b\u60c5\u5831\u306a\u3069\u306e\u30af\u30a4\u30c3\u30af\u30ea\u30f3\u30af\u3082\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a72\u5f53\u306e\u30da\u30fc\u30b8\u306f\u6280\u8853\u62c5\u5f53\u8005\u306b\u306e\u307f\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4977\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk.png\" alt=\"\" width=\"900\" height=\"530\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk.png 1852w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk-300x177.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk-1024x603.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/support-desk-1536x904.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<p><strong>NPS\u00ae\u8abf\u67fb<\/strong><\/p>\n<ul>\n<li>\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3059\u308b\u305f\u3081\u3001ServiceDesk Plus Cloud\u3067\u30cd\u30c3\u30c8\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30b9\u30b3\u30a2\uff08NPS\u00ae\uff09\u8abf\u67fb\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u8abf\u67fb\u306f\u30e6\u30fc\u30b6\u30fc\u304c\u30ed\u30b0\u30a2\u30a6\u30c8\u3057\u305f\u969b\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku aligncenter wp-image-4978\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out.png\" alt=\"\" width=\"900\" height=\"466\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out.png 1925w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out-300x155.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out-1024x530.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-log-out-1536x795.png 1536w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><\/p>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u300c\u524d\u56de\u306e\u30b9\u30ad\u30e3\u30f3\u300d\u306e\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u3057\u3066\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6761\u4ef6\u30ce\u30fc\u30c9\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304cIF\u307e\u305f\u306f\u5f85\u6a5f\u30ce\u30fc\u30c9\u3067\u5f85\u6a5f\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u3078\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8ffd\u52a0\u3055\u308c\u305f\u969b\u306b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5909\u66f4\u306e\u30b3\u30d4\u30fc\u30d5\u30a9\u30fc\u30e0\u3067\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\uff08\u30d5\u30a3\u30fc\u30eb\u30c9\u30a8\u30e9\u30fc\u3092\u8868\u793a\u3001\u4e2d\u6b62\uff09\u304c\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7411\u670820\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4fdd\u5168<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"42084790\" data-list-info=\"{&quot;id&quot;:&quot;42084790&quot;,&quot;l&quot;:0}\">\u4fdd\u5168\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3044\u3066\u3001\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\u5f93\u696d\u54e1\u30bf\u30a4\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u304cAzure AD\u306e\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306b\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3059\u308b\u306b\u306f\u3001\u4e00\u5ea6\u540c\u671f\u3092\u3084\u308a\u76f4\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>Microsoft Teams\u306b\u304a\u3044\u3066\u3001\u30bf\u30b9\u30af\u30e2\u30b8\u30e5\u30fc\u30eb\uff08More Options\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\uff09\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u3068\u3001\u4f9d\u983c\u8005\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u30b7\u30b9\u30c6\u30e0\u30ed\u30b0\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u4e2d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30d5\u30e9\u30f3\u30b9\u8a9e\u306e\u5834\u5408\u3001\u300cAcknowledgements\u300d\u3068\u3044\u3046\u7528\u8a9e\u304c\u8aa4\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30aa\u30e9\u30f3\u30c0\u8a9e\u306e\u5834\u5408\u3001\u300cAsset\u300d\u3068\u3044\u3046\u7528\u8a9e\u304c\u8aa4\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u306b101\u6587\u5b57\u4ee5\u4e0a\u306e\u6587\u5b57\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u56de\u7b54\u30bf\u30d6\u306b\u3042\u308b\uff3b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u691c\u7d22\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff3d\u3067\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4fdd\u5b58\u3057\u3066\u5b9f\u884c\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u30d3\u30e5\u30fc\u304c\u30ed\u30fc\u30c9\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u8cc7\u7523\u306e\u30b9\u30ad\u30e3\u30f3\u4e2d\u3001\u6700\u5f8c\u306b\u300c\u30ed\u30b0\u30a4\u30f3\u300d\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u5024\u304c\u5909\u66f4\u3055\u308c\u305f\u5834\u5408\u3067\u3082\u3001\u4ee5\u524d\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u3001\u8a72\u5f53\u8cc7\u7523\u304c\u81ea\u52d5\u3067\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u30ed\u30b0\u30a4\u30f3\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u3001\u30b9\u30bf\u30fc\u30c8\u30c4\u30a2\u30fc\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u3092\u3001\u3059\u3067\u306b\u30e6\u30fc\u30b6\u30fc\/\u90e8\u7f72\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u3066\u3044\u308b\u5225\u306e\u8cc7\u7523\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3068\u304d\u3001\u8cc7\u7523\u306e\u5272\u308a\u5f53\u3066\u901a\u77e5\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\uff3b\u8cc7\u7523\uff3d\u2192\uff3b\u30d0\u30fc\u30b3\u30fc\u30c9\/QR\u30b3\u30fc\u30c9\uff3d\u2192\uff3b\u30b3\u30fc\u30c9\u306e\u751f\u6210\uff3d\u2192\uff3b\u65b0\u898f\u8cc7\u7523\u306e\u30b3\u30fc\u30c9\u751f\u6210\uff3d\u3067\u8cc7\u7523\u306e\u30b3\u30fc\u30c9\u3092\u624b\u52d5\u3067\u751f\u6210\u3057\u3066\u3044\u308b\u969b\u3001\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u65e2\u5b58\u306e\u30b5\u30fc\u30d3\u30b9\u30bf\u30b0\u3092\u6301\u3064\u8cc7\u7523\u3092\u8ffd\u52a0\u3057\u3066\u3082\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u306b\u8ffd\u52a0\u3055\u308c\u305f\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u304cMicrosoft Intune\u7d4c\u7531\u3067\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u969b\u306b\u3001\u90e8\u7f72\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a4\u30f3\u30dd\u30fc\u30c8\u4e2d\u3001\u30e1\u30e2\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u5217\u306e\u6587\u5b57\u5217\u306e\u524d\u307e\u305f\u306f\u5f8c\u308d\u306b\u30b9\u30da\u30fc\u30b9\u304c\u3042\u308b\u3053\u3068\u304c\u539f\u56e0\u3067\u3001\u8cc7\u7523\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u4e2d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u95a2\u9023\u306e\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u7167\u5408\u306e\u8a2d\u5b9a\u4e2d\u306b\u5185\u90e8\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u65e5\u672c\u8a9e\u306e\u5834\u5408\u3001\u8cc7\u7523\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u306b\u3042\u305f\u308a\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3057\u305f\u5f8c\u3001\uff3b\u6b21\u3078\uff3d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u554f\u984c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u57fa\u6e96\u3092\u9078\u629e\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Professional Edition\u306b\u304a\u3044\u3066\u3001\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u65b0\u898f\u8cc7\u7523\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>SNMP\u3092\u4f7f\u7528\u3057\u305f\u8cc7\u7523\u306e\u30b9\u30ad\u30e3\u30f3\u4e2d\u306b\u30b7\u30ea\u30a2\u30eb\u756a\u53f7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>CMDB<\/h5>\n<ul>\n<li>CMDB\u306e\u540c\u671f\u30eb\u30fc\u30eb\u3092\u4ecb\u3057\u3066\u4f5c\u6210\u3055\u308c\u305fCI\/\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u30e1\u30e2\u30ea\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u3092\u5909\u66f4\u3059\u308b\u969b\u306b\u6b63\u5e38\u306a\u5024\u306b\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>CI\u4e00\u89a7\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u9023\u643a\u3092\u4ecb\u3057\u3066\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u305fCI\u306e\u9023\u643a\u30a2\u30a4\u30b3\u30f3\u304cCI\u540d\u3068\u91cd\u306a\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>CMDB\u306e\u30ec\u30dd\u30fc\u30c8\u306e\u30cf\u30a4\u30d1\u30fc\u30ea\u30f3\u30af\u304c\u7834\u640d\u3057\u3066\u3044\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\u8a08\u753b\/UAT\/\u30ea\u30ea\u30fc\u30b9\/\u30ec\u30d3\u30e5\u30fc\/\u30af\u30ed\u30fc\u30ba\u306e\u5404\u30b9\u30c6\u30fc\u30b8\u306b\u304a\u3044\u3066\u3001\u30a4\u30f3\u30e9\u30a4\u30f3\u7de8\u96c6\u4e2d\u306b\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u305f\u5834\u5408\u3001HTML\u30a8\u30c7\u30a3\u30bf\u30fc\u3067\uff3b\u30a8\u30c7\u30a3\u30bf\u30fc\u30a2\u30af\u30b7\u30e7\u30f3\uff3d \u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30a8\u30c7\u30a3\u30bf\u30fc\u304c\u7a7a\u767d\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u751f\u6210\u3057\u305f\u5909\u66f4\u7ba1\u7406\u306e\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u300c\u4e88\u5b9a\u958b\u59cb\u65e5\u6642\u300d\u3068\u300c\u5b9f\u969b\u306e\u958b\u59cb\u6642\u9593\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u4e00\u81f4\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cfc\u8cb7<\/h5>\n<ul>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u540d\u306b\u4f59\u5206\u306a\u30b9\u30da\u30fc\u30b9\u304c\u8ffd\u52a0\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u91cd\u8907\u3057\u305f\u540d\u524d\u3067\u6ce8\u6587\u66f8\u3092\u4f5c\u6210\u3067\u304d\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u54c1\u76ee\u306e\u4fa1\u683c\u304c\u5c0f\u6570\u70b9\u4ee5\u4e0b3\u6841\u4ee5\u4e0a\u306e\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u5408\u8a08\u91d1\u984d\u304c\u8a08\u7b97\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u4f5c\u6210\u5f8c\u306b\u8ca9\u58f2\u5143\u306e\u901a\u8ca8\u304c\u5909\u66f4\u3055\u308c\u305f\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u4fee\u6b63\u6642\u306b\u300c\u7121\u52b9\u306a\u70ba\u66ff\u30ec\u30fc\u30c8\u3067\u3059 \u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8ffd\u52a0\u30b3\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u8d77\u56e0\u3057\u3066\u3001\u8cfc\u8cb7\u6ce8\u6587\u66f8\u304c\u7de8\u96c6\u3055\u308c\u308b\u305f\u3073\u306b\u627f\u8a8d\u304c\u30c8\u30ea\u30ac\u30fc\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u3092PDF\u3068\u3057\u3066\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u300c\u3053\u306e\u6ce8\u6587\u66f8\u3092\u767a\u6ce8\u3059\u308b\u300d\u30e1\u30fc\u30eb\u306b\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u627f\u8a8d\u8005\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u4f5c\u6210\u6642\u3001\u5c0f\u6570\u70b9\u4ee5\u4e0b3\u6841\u306f\u6b63\u5e38\u306b\u8868\u793a\u3055\u308c\u308b\u304c\u3001\u4fdd\u5b58\u5f8c\u306b\u5c0f\u6570\u70b9\u4ee5\u4e0b2\u6841\u306b\u56db\u6368\u4e94\u5165\u3055\u308c\u308b\u305f\u3081\u3001\u5408\u8a08\u304c\u6b63\u5e38\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u5951\u7d04<\/h5>\n<ul>\n<li>\u5951\u7d04\u306e\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3059\u308b\u3068\u3001\u901a\u77e5\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u3066\u3082\u3001\u300c\u901a\u77e5\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u901a\u77e5\u304c\u6709\u52b9\u3067\u3059\u304c\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u307e\u305b\u3093\u3002\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u70ba\u66ff\u30ec\u30fc\u30c8\u306e\u5c0f\u6570\u70b9\u4ee5\u4e0b\u304c3\u6841\u4ee5\u4e0a\u306e\u5834\u5408\u3001\u5951\u7d04\u30b3\u30b9\u30c8\u304c\u8a08\u7b97\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u4fdd\u5168<\/h5>\n<ul>\n<li>\u4fdd\u5168\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u5f8c\u3001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u6642\u523b\u304c\u5165\u529b\u5024\u3068\u7570\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u81ea\u52d5\u5316<\/h5>\n<ul>\n<li>\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u8ffd\u52a0\/\u7de8\u96c6\u4e2d\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306b\u9577\u3044\u30c7\u30fc\u30bf\u30a8\u30f3\u30c8\u30ea\u304c\u542b\u307e\u308c\u308b\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u9078\u629e\u5f8c\u306e\u753b\u9762\u306b\u4fdd\u5b58\u30dc\u30bf\u30f3\u3068\u30ad\u30e3\u30f3\u30bb\u30eb\u30dc\u30bf\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7411\u670813\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e7411\u67088\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">Zia\u306e\u611f\u60c5\u5206\u6790<\/span><\/h5>\n<ul>\n<li>Zia\u304c\u3001\u4f9d\u983c\u8005\u306e\u4f1a\u8a71\u304b\u3089\u611f\u60c5\u306e\u69d8\u5b50\u3092\u4e88\u6e2c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3bZia\uff3d\u2192\uff3b\u4eba\u53e3\u77e5\u80fd\uff3d\u304b\u3089\u611f\u60c5\u4e88\u6e2c\u3092\u6709\u52b9\u5316\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-zia-sentiment-analysis.png\" \/><\/p>\n<ul>\n<li>\uff3b\u5206\u6790\u60c5\u5831\u306e\u8868\u793a\uff3d\u304b\u3089\u4f1a\u8a71\u5168\u4f53\u306e\u611f\u60c5\u30b9\u30b3\u30a2\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-view-analysis-details.png\" \/><\/p>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8<\/strong><\/p>\n<ul>\n<li>\u611f\u60c5\u306b\u57fa\u3065\u3044\u3066\u3001\u5404\u4f1a\u8a71\u306b\u5bfe\u3059\u308b\u7d75\u6587\u5b57\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5168\u4f53\u7684\u306a\u611f\u60c5\u30b9\u30b3\u30a2\u3068\u6700\u8fd1\u306e\u4f1a\u8a71\u306e\u611f\u60c5\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u53f3\u30da\u30a4\u30f3\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-request-details-page.png\" \/><\/p>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>\u30ab\u30b9\u30bf\u30e0SMS\u8a2d\u5b9a<\/strong><\/p>\n<ul>\n<li>SMS\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u306e\u8a2d\u5b9a\u3092\u6539\u5584\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>SMS\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u306e\u6a5f\u80fd\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u30c6\u30b9\u30c8\u7528\u306eSMS\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-custom-sms-settings.png\" \/><\/p>\n<p><strong>\u4f7f\u7528\u7d71\u8a08<\/strong><\/p>\n<ul>\n<li>SDAdmin\u304c\u3001\u30d6\u30ec\u30f3\u30c9\u4f1a\u8a71\u304a\u3088\u3073Zia\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u547c\u3073\u51fa\u3055\u308c\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u6982\u8981\u3092\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f7f\u7528\u72b6\u6cc1\u306e\u7d71\u8a08\u306f\u3001\u7ba1\u7406\u8005\u304c\u30e6\u30fc\u30b6\u30fc\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u6700\u3082\u9ad8\u3044\/\u4f4e\u3044\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u7279\u5b9a\u3057\u3001\u305d\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u6e2c\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-usage-stats.png\" \/><\/p>\n<p><strong>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u901a\u77e5<\/strong><\/p>\n<ul>\n<li>ServiceDesk Plus Cloud\u304b\u3089\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u30ab\u30b9\u30bf\u30e0\u901a\u77e5\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u73fe\u5728\u3001\u3053\u306e\u6a5f\u80fd\u306fMicrosoft Teams\u306b\u306e\u307f\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/li>\n<li>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u901a\u77e5\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\u2192\uff3b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u901a\u77e5\uff3d\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-third-party-notifications.png\" \/><\/p>\n<ul>\n<li>\u30c8\u30ea\u30ac\u30fc\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30bf\u30a4\u30de\u30fc\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304b\u3089\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u901a\u77e5\u3092\u547c\u3073\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u6ce8\u610f\u4e8b\u9805\uff1a\u79fb\u884c\u4e2d\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4e00\u6642\u7684\u306b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u4f5c\u6210\/\u518d\u4f5c\u6210\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u5909\u66f4\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000114631300\" data-doc-type=\"writer\">Microsoft Teams\u56fa\u6709\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3084\u30bf\u30b9\u30af\u901a\u77e5\u306e\u5185\u5bb9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-notification-rules.png\" \/><\/p>\n<h5>\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p><strong>\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<ul>\n<li>\u554f\u984c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5206\u6790\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u53f3\u5074\u306e\u30da\u30a4\u30f3\u304b\u3089\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3057\u3066\u3001\u65b0\u3057\u3044\u30bb\u30af\u30b7\u30e7\u30f3\u3084\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-problem-template-layout-customization.png\" \/><\/p>\n<p><strong>\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3051\u308b\u5206\u6790\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6<\/strong><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"86198771\" data-list-info=\"{&quot;id&quot;:&quot;86198771&quot;,&quot;l&quot;:0}\">\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306e\u60c5\u5831\u30bf\u30d6\u306b\u52a0\u3048\u3001\u5206\u6790\u304a\u3088\u3073\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u306e\u60c5\u5831\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-solution-problem-form-btn.png\" \/><\/p>\n<p><strong>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u5206\u6790\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000114631300\" data-doc-type=\"writer\">\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306b\u5206\u6790\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u306e\u3059\u3079\u3066\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u305d\u308c\u3089\u3092\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306b\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-analysis-solution-fields-form-rules.png\" \/><\/p>\n<p><strong>\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306e\u30d7\u30ec\u30d3\u30e5\u30fc<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000114631300\" data-doc-type=\"writer\">\uff3b\u30d7\u30ec\u30d3\u30e5\u30fc\uff3d\u30dc\u30bf\u30f3\u304c\u3001\u60c5\u5831\/\u5206\u6790\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u3067\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u8a2d\u5b9a\u3057\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u57fa\u3065\u3044\u305f\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306e\u4f8b\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-preview-problem-form.png\" \/><\/p>\n<h5>\u30ea\u30ea\u30fc\u30b9<\/h5>\n<p><strong>\u30ea\u30ea\u30fc\u30b9\u306e\u5909\u66f4\u30d5\u30ea\u30fc\u30ba\uff08\u505c\u6b62\uff09\u60c5\u5831<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000114631300\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u3001\u30ea\u30ea\u30fc\u30b9\u306b\u95a2\u9023\u3059\u308b\u5909\u66f4\u306e<\/span>\u30d5\u30ea\u30fc\u30ba\uff08\u505c\u6b62\uff09\u60c5\u5831\u3092\u8ffd\u8de1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u306e\u30d5\u30ea\u30fc\u30ba\u4e88\u5b9a\u304c\u5b8c\u4e86\u3059\u308b\u307e\u3067\u3001\u95a2\u9023\u3059\u308b\u30ea\u30ea\u30fc\u30b9\u3082\u30d5\u30ea\u30fc\u30ba\u72b6\u614b\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-change-freeze-information-a.png\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-rel-change-freeze-information-b.png\" \/><\/p>\n<h5>\u9023\u643a<\/h5>\n<p><strong>Zoho Analytics\/Analytics Plus<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000114631300\" data-doc-type=\"writer\">Zoho Analytics\/Analytics Plus\u3067\u3001ServiceDesk Plus Cloud\u306e\u8cc7\u7523\u306b\u5bfe\u3057\u3066\u30b5\u30a4\u30c8ID\u30ab\u30e9\u30e0\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3>2024\u5e7410\u670829\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>Firefox\u306e\u30d6\u30e9\u30a6\u30b6\u30fc\u306e\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u304c\u898b\u3048\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u65e2\u5b58\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u56de\u7b54\u306b\u30b3\u30d4\u30fc\u3059\u308b\u969b\u3001\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u306b\u30d7\u30ec\u30fc\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u8cbc\u308a\u4ed8\u3051\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u304a\u308a\u3001\u300cIn Store\u300d\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u524d\u306b\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u8ca9\u58f2\u5143\u306e\u30d0\u30fc\u30b3\u30fc\u30c9\u3092\u30b9\u30ad\u30e3\u30f3\u3057\u3066\u8cc7\u7523\u3092\u8ffd\u52a0\u3059\u308b\u969b\u306b\uff3b\u8ffd\u52a0\uff3d\u3068\uff3b\u4fdd\u5b58\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Base Site\u4ee5\u5916\u306e\u30b5\u30a4\u30c8\u3067\u6d88\u8017\u54c1\u3092\u8ffd\u52a0\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u306b\u95a2\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u4f9d\u983c\u8005\u304c\u4ee5\u524d\u306bServiceDesk Plus Cloud\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001ServiceDesk Plus Cloud\u306e\u30c4\u30a2\u30fc\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u8868\u793a\u3055\u308c\u3066\u3057\u307e\u3044\u3001\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54\u30d5\u30a9\u30fc\u30e0\u3092\u9001\u4fe1\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>CMDB<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"23709275\" data-list-info=\"{&quot;id&quot;:&quot;23709275&quot;,&quot;l&quot;:0}\">\u540c\u671f\u30eb\u30fc\u30eb\u3092\u5b9f\u884c\u3059\u308b\u3068\u3001CMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u3067CI\u304c\u91cd\u8907\u3059\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u8aac\u660e\u306e\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5225\u306e\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u30ec\u30a4\u30e4\u30fc\u5316\u3059\u308b\u3068\u3001\u8868\u793a\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Zoho survey\u306e\uff3b\u4eca\u3059\u3050\u8a66\u3059\uff3d\u30dc\u30bf\u30f3\u304c\u3001\u30a4\u30ae\u30ea\u30b9\u306e\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u3092\u30d9\u30fc\u30b9\u3068\u3059\u308b\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3067\u306e\u307f\u4f7f\u7528\u3067\u304d\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>Microsoft Word\u306e\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u7248\u304b\u3089\u30de\u30eb\u30c1\u30d1\u30fc\u30c8\u30b3\u30f3\u30c6\u30f3\u30c4\uff08\u30c6\u30ad\u30b9\u30c8\u3068\u753b\u50cf\uff09\u3092\u30b3\u30d4\u30fc\uff06\u30da\u30fc\u30b9\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>Webhook\u306eURL\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6587\u5b57\u6570\u4e0a\u9650\u304c1000\u6587\u5b57\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u306f\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u30a2\u30a4\u30b3\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u8cc7\u7523\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u8cc7\u7523\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<div>\n<h3>2024\u5e7410\u670822\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e749\u670830\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<\/div>\n<p><strong>Azure DevOps\u9023\u643a<\/strong><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"27428084\" data-list-info=\"{&quot;id&quot;:&quot;27428084&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3\uff3d\u2192\uff3b\u9023\u643a\uff3d\u2192\uff3b\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a\uff3d\u2192\uff3bMicrosoft Azure DevOps\uff3d\u304b\u3089\u3001ServiceDesk Plus Cloud\u3068Azure DevOps\u3092\u9023\u643a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br class=\"zw-br\" \/>\u3053\u308c\u306b\u3088\u308a\u3001\u5909\u66f4\u3001\u5909\u66f4\u306e\u30bf\u30b9\u30af\u3001\u304a\u3088\u3073\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3068\u4f5c\u696d\u9805\u76ee\u3092\u6dfb\u4ed8\/\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cloud-third-party-integration.png\" \/><\/p>\n<h5>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/h5>\n<p><strong>\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3068\u30bf\u30b9\u30af\u5c65\u6b74\u306e\u5237\u65b0<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3068\u30bf\u30b9\u30af\u306e\u5c65\u6b74\u3092\u3001\u64cd\u4f5c\/\u30d5\u30a3\u30fc\u30eb\u30c9\/\u6642\u9593\u3067\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\/\u30bd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u5f37\u5316\u306f\u3001\u3059\u3079\u3066\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30bf\u30b9\u30af\u306b\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p>\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u5c65\u6b74<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cloud-milestone-history.png\" \/><\/p>\n<p>\u30bf\u30b9\u30af\u5c65\u6b74<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cloud-task-history.png\" \/><\/p>\n<h5>CMDB<\/h5>\n<p><strong>CI\u30bf\u30a4\u30d7\u306e\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">CMDB\u4e00\u89a7\u30d3\u30e5\u30fc\u304a\u3088\u3073CI\u60c5\u5831\u30da\u30fc\u30b8\u306e\u300cModify CI Type\uff08CI\u30bf\u30a4\u30d7\u306e\u5909\u66f4\uff09\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u65e2\u5b58\u306eCI\u3092\u3088\u308a\u9069\u5207\u306a\u5b50CI\u30bf\u30a4\u30d7\u306b\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u518d\u7de8\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f8b\u3048\u3070\u3001\u30b5\u30fc\u30d0\u3092\u4e00\u822c\u7684\u306a\u300c\u30b5\u30fc\u30d0\u30fcCI\u30bf\u30a4\u30d7\u300d\u304b\u3089\u3001\u300cWindows\u30b5\u30fc\u30d0\u30fc\u300d\u3084\u300cLinux\u30b5\u30fc\u30d0\u30fc\u300d\u306e\u3088\u3046\u306a\u660e\u78ba\u306a\u30ab\u30c6\u30b4\u30ea\u30fc\u306b\u518d\u5206\u985e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><strong>CMDB\u4e00\u89a7\u30d3\u30e5\u30fc<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">CMDB\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u3001CI\u306eCI\u30bf\u30a4\u30d7\u3092\u4e00\u62ec\u3067\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5909\u66f4\u3057\u305f\u3044CI\u3092\u9078\u629e\u3057\u3001\u30d8\u30c3\u30c0\u30fc\u30e1\u30cb\u30e5\u30fc\u306e\uff3bModify CI Type\uff08CI\u30bf\u30a4\u30d7\u306e\u5909\u66f4\uff09\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cloud-modify-ci-type.png\" \/><\/p>\n<p><strong>CI\u60c5\u5831\u30da\u30fc\u30b8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">CI\u306eCI\u30bf\u30a4\u30d7\u306f\u3001\u60c5\u5831\u30da\u30fc\u30b8\u304b\u3089\u5909\u66f4\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30fbCI\u60c5\u5831\u30da\u30fc\u30b8\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<br \/>\n\u30fb\uff3b\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\u2192\uff3bCI\u30bf\u30a4\u30d7\u306e\u5909\u66f4\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/ci-details-page.png\" \/><\/p>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\u4f9d\u983c\u8005\u306e\u8fd4\u4fe1\u306eTo\/Cc\/Bcc\u30d5\u30a3\u30fc\u30eb\u30c9<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u304b\u3089\u8fd4\u4fe1\u3059\u308b\u30e1\u30fc\u30eb\u306b\u3001\u5b9b\u5148<\/span>\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-conversation-enhancements.png\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u300c\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u300d\u3067\u6a29\u9650\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/requester-portal-settings.png\" \/><\/p>\n<p>\u6ce8\u610f\uff1a<span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3059\u308b\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u4ed5\u69d8\u306b\u3054\u6ce8\u610f\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<ul>\n<li>\u300cTo\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/li>\n<li>\u4f9d\u983c\u8005\u304b\u3089\u9001\u4fe1\u3055\u308c\u305f\u901a\u77e5\u306e\u5b9b\u5148\u30ea\u30b9\u30c8\u306b\u3001\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u6280\u8853\u62c5\u5f53\u8005\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u300c\u4f9d\u983c\u8005\u304b\u3089\u5fdc\u7b54\u304c\u3042\u3063\u305f\u3068\u304d\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u300d\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u304c\u5b9f\u884c\u3055\u308c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>UI\u306e\u5237\u65b0<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u4e00\u89a7\u30da\u30fc\u30b8\u3067\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u6280\u8853\u62c5\u5f53\u8005\u3068\u4ed6\u306e\u6280\u8853\u62c5\u5f53\u8005\u304b\u3089\u306e\u8fd4\u4fe1\u3092\u3001\u7570\u306a\u308b\u8272\u306e\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u30a2\u30a4\u30b3\u30f3\u3067\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002 <\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/ui-enhancements-open-request.png\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u6642\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000110903597\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4ed6\u306e\u5b8c\u4e86\u30b9\u30c6\u30fc\u30bf\u30b9\u304b\u3089\u518d\u30aa\u30fc\u30d7\u30f3\u3055\u308c\u305f\u5834\u5408\u3001\u7279\u5b9a\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/remaining-completed-status.png\" \/><\/p>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<ul>\n<li><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30c1\u30b1\u30c3\u30c8\u306e\u4f9d\u983c\u8005\u3067\u3082\u3042\u308b\u5834\u5408\u3001\u4f9d\u983c\u8005\u306e\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u306f\u306a\u304f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u8aad\u307f\u8fbc\u307e\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3>2024\u5e7410\u670816\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"99881068\" data-list-info=\"{&quot;id&quot;:&quot;99881068&quot;,&quot;l&quot;:0}\">\u4eba\u4e8b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\/\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30c7\u30b9\u30af\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u304a\u3044\u3066\u3001Zoho Analytics\/ManageEngine Analytics Plus\u306e\u540c\u671f\u4e2d\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3>2024\u5e7410\u670815\u65e5\u30ea\u30ea\u30fc\u30b9<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306e\u9001\u4fe1\u8005\u306e\u540d\u524d\u304c\u65e5\u672c\u8a9e\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306e\u5dee\u51fa\u4eba\u30a2\u30c9\u30ec\u30b9\u304c\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306b\u8fd4\u4fe1\u3059\u308b\u969b\u3001\u4ef6\u540d\u306b\u300cRe\uff1a [Request ID: ##$RequestId##]\u300d\u304c\u8907\u6570\u56de\u4ed8\u52a0\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>&lt;p&gt;\u30bf\u30b0\u306e\u30de\u30fc\u30b8\u30f3\u30d4\u30af\u30bb\u30eb\u304c\u9ad8\u3044\u305f\u3081\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u3067\u884c\u9593\u304c\u7a7a\u3044\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u3067\u3001\u6240\u6709\u8cc7\u7523\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u8cc7\u7523\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3082\u8cc7\u7523\u60c5\u5831\u30da\u30fc\u30b8\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u65e5\u672c\u8a9e\u306e\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u3042\u308b\u300c\u3044\u305a\u308c\u304b\u306e\u5b8c\u4e86\u30b9\u30c6\u30fc\u30bf\u30b9\u300d\u304c\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a2\u30fc\u30ab\u30a4\u30d6\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306ePDF\/XLS\u3067\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u3001\u30c7\u30fc\u30bf\u304c\u30a8\u30f3\u30b3\u30fc\u30c9\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u300c\u627f\u8a8d\u5f85\u3061\u300d\u304b\u3089\u300c\u627f\u8a8d\u6e08\u307f\u300d\u306b\u5909\u66f4\u3055\u308c\u308b\u3068\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u30b9\u30b1\u30b8\u30e5\u30fc\u30e9\u306e\u66f4\u65b0\u5c65\u6b74\u304c\u91cd\u8907\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e1\u30fc\u30eb\u30b3\u30de\u30f3\u30c9\u3067\u4f5c\u6210\/\u7de8\u96c6\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8aac\u660e\u306b\u3001\u30a4\u30f3\u30e9\u30a4\u30f3\u753b\u50cf\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u4fdd\u5b58\u3055\u308c\u305f\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u9ad8\u5ea6\u306a\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u306e\u30ab\u30a6\u30f3\u30c8\u6570\u306e\u5408\u8a08\u304c3000\u30ab\u30a6\u30f3\u30c8\u3092\u8d85\u3048\u308b\u3068\u3001\u30ec\u30dd\u30fc\u30c8\u306b\u8868\u793a\u3055\u308c\u308b\u5024\u304c\u7de8\u96c6\u30aa\u30d7\u30b7\u30e7\u30f3\u3054\u3068\u306b\u7570\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u554f\u984c\u30ec\u30dd\u30fc\u30c8\u306e\u4f5c\u6210\u4e2d\u306b\u304a\u3044\u3066\u3001\u5831\u544a\u65e5\u30d5\u30a3\u30eb\u30bf\u30fc\u3068\u8ffd\u52a0\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30ec\u30dd\u30fc\u30c8\u304c\u751f\u6210\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"52359559\" data-list-info=\"{&quot;id&quot;:&quot;52359559&quot;,&quot;l&quot;:0}\">\u4f9d\u983c\u8005\u30ed\u30b0\u30a4\u30f3\u306b\u304a\u3044\u3066\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30b3\u30e1\u30f3\u30c8\u306b\u30e6\u30fc\u30b6\u30fc\u3092\u30e1\u30f3\u30b7\u30e7\u30f3\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u3001\u3059\u3079\u3066\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u540c\u3058\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u306e\u5f79\u5272\u3092\u4e00\u62ec\u3067\u5272\u308a\u5f53\u3066\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\uff3d\u2192\uff3b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\uff3d\u3067\u3001\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\/\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30a4\u30c8\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u30de\u30c3\u30d4\u30f3\u30b0\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u304a\u3044\u3066\u3001\u5ec3\u6b62\u3055\u308c\u305f\u30ed\u30b1\u30fc\u30b7\u30e7\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u7ba1\u7406<\/h5>\n<ul>\n<li>Jira\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u591a\u6570\u5b58\u5728\u3059\u308b\u5834\u5408\u3001ServiceDesk Plus Cloud\u7d4c\u7531\u3067 Jira\u306e\u554f\u984c\u304c\u4f5c\u6210\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Azure\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u304a\u3044\u3066\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u767d\u306b\u306a\u3063\u305f\u5834\u5408\u3067\u3082\u3001ServiceDesk Plus Cloud\u306e\u5831\u544a\u5148\u4e0a\u53f8\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u5165\u529b\u3055\u308c\u305f\u307e\u307e\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Actionable Messages for Outlook\u3068Microsoft Teams\u306e\u9023\u643a\u304c\u7121\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001Microsoft Teams\u3067\u30dc\u30c3\u30c8\u30b3\u30de\u30f3\u30c9\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u305d\u306e\u4ed6\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u300c\u65b0\u898f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u300d\u307e\u305f\u306f\u300c\u65b0\u898f\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u300d\u3092\u4f7f\u7528\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u305f\u5f8c\u3001Microsoft Teams\u306eServiceDesk Plus Cloud\u30a2\u30d7\u30ea\u306e\u30db\u30fc\u30e0\/\u30ea\u30af\u30a8\u30b9\u30c8\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u304c\u53cd\u5fdc\u3057\u306a\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3>2024\u5e7410\u67087\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e748\u670828\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u8cc7\u7523\u7ba1\u7406<\/span><\/h4>\n<ul>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u7d99\u627f\u6a5f\u80fd\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u89aa\u30bf\u30a4\u30d7\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7d99\u627f\u3057\u3066\u3001\u89aa\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u62e1\u5f35\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u3001\u5165\u308c\u5b50\u306b\u306a\u3063\u305f\u89aa\u5b50\u968e\u5c64\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u3068\u3057\u3066\u300c\u3059\u3079\u3066\u306e\u8cc7\u7523\u300d\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u3059\u3079\u3066\u306e\u8cc7\u7523\u3068\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u89aa\u3068\u3057\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-management-product-type.png\" \/><\/p>\n<h5><span data-doc-id=\"4504799000107767625\" data-doc-type=\"writer\">\u30d5\u30a9\u30fc\u30e0\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/span><\/h5>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u8cc7\u7523\u7ba1\u7406\uff3d\u2192\uff3b\u88fd\u54c1\u30bf\u30a4\u30d7\uff3d\u304b\u3089\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u8cc7\u7523\u30d5\u30a9\u30fc\u30e0\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u3001\u89aa\u88fd\u54c1\u30bf\u30a4\u30d7\u304b\u3089\u30ec\u30a4\u30a2\u30a6\u30c8\u3068\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7d99\u627f\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-product-type.png\" \/><\/p>\n<h5><span data-doc-id=\"4504799000107767625\" data-doc-type=\"writer\">\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/span><\/h5>\n<ul>\n<li>IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/li>\n<\/ul>\n<h5>\u65b0\u898f\u88fd\u54c1\u30bf\u30a4\u30d7<\/h5>\n<ul>\n<li>\u3059\u3079\u3066\u306e\u8cc7\u7523<\/li>\n<li>\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc<\/li>\n<li>\u4eee\u60f3\u30db\u30b9\u30c8<\/li>\n<li>\u4eee\u60f3\u30de\u30b7\u30f3<\/li>\n<li>\u30e2\u30d0\u30a4\u30eb<\/li>\n<li>Cisco\u30eb\u30fc\u30bf\u30fc<\/li>\n<li>Cisco\u30b9\u30a4\u30c3\u30c1<\/li>\n<li>Cisco CatOS\u30b9\u30a4\u30c3\u30c1<\/li>\n<li>\u65e2\u5b58\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u3001\u89aa\u3068\u306a\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u5206\u985e\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30a2\u30af\u30bb\u30b9\u30dd\u30a4\u30f3\u30c8\u3001\u30d7\u30ea\u30f3\u30bf\u30fc\u3001\u30eb\u30fc\u30bf\u30fc\u3001\u30b9\u30a4\u30c3\u30c1\u306f\u3059\u3079\u3066\u306e\u8cc7\u7523\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30b5\u30fc\u30d0\u30fc\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u306f\u30e2\u30d0\u30a4\u30eb\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30ab\u30b9\u30bf\u30e0\u3067\u4f5c\u6210\u3055\u308c\u305f\u88fd\u54c1\u30bf\u30a4\u30d7\u3068\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u540c\u3058\u540d\u524d\u306e\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30e0\u3067\u4f5c\u6210\u3055\u308c\u305f\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u63a5\u5c3e\u8f9e\u300c_ old\u300d\u3092\u4ed8\u3051\u3066\u30ea\u30cd\u30fc\u30e0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f8b\u3048\u3070\u3001\u300c\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u300d\u306f\u300c\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc_old\u300d\u306b\u30ea\u30cd\u30fc\u30e0\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u524a\u9664\u3067\u304d\u307e\u305b\u3093\u3002\u88fd\u54c1\u30bf\u30a4\u30d7\u540d\u3001\u753b\u50cf\u3001\u8aac\u660e\u306a\u3069\u306e\u4e00\u90e8\u306e\u60c5\u5831\u306e\u307f\u5909\u66f4\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5>\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/h5>\n<ul>\n<li>\u8cc7\u7523\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4e0a\u9650\u3092250\u500b\u306b\u62e1\u5927\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304b\u3089\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30e1\u30c8\u30ea\u30af\u30b9\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6b8b\u308a\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u6570\u3092\u8868\u793a\u3059\u308b\u306b\u306f\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u3001\uff3b\u30d5\u30a3\u30fc\u30eb\u30c9\uff3d\u30bf\u30d6\u306e\u53f3\u30da\u30a4\u30f3\u306e \uff3b\u6b8b\u30d5\u30a3\u30fc\u30eb\u30c9\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/field-metrics.png\" \/><\/p>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"89214665\" data-list-info=\"{&quot;id&quot;:&quot;89214665&quot;,&quot;l&quot;:0}\">\u3059\u3079\u3066\u306e\u8cc7\u7523\u3068\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4e00\u89a7\u8868\u793a\u3059\u308b\u7d71\u5408\u30d3\u30e5\u30fc\u300c\u3059\u3079\u3066\u306e\u8cc7\u7523\u300d\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/mobile-device-track.png\" \/><\/p>\n<ul>\n<li>\u8cc7\u7523\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u52d5\u7684\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30b0\u30ed\u30fc\u30d0\u30eb\u691c\u7d22\u3067\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u4f7f\u7528\u3057\u3066\u3001\u8cc7\u7523\u3092\u691c\u7d22\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>IMEI\/\u30e2\u30c7\u30e0\u306e\u30d5\u30a1\u30fc\u30e0\u30a6\u30a7\u30a2\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\/OS\u540d\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e2\u30d0\u30a4\u30eb\u30c7\u30d0\u30a4\u30b9\u3068\u305d\u306e\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ec\u30dd\u30fc\u30c8<\/h5>\n<ul>\n<li>\u8cc7\u7523\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u30ec\u30dd\u30fc\u30c8\u306b\u542b\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3057\u3066\u30ec\u30dd\u30fc\u30c8\u8a2d\u5b9a\u30da\u30fc\u30b8\u3067\u30d5\u30a3\u30eb\u30bf\u30fc\u6761\u4ef6\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30d7\u30ed\u30bb\u30c3\u30b5\u3001\u30cf\u30fc\u30c9\u30c7\u30a3\u30b9\u30af\u3001\u8ad6\u7406\u30c9\u30e9\u30a4\u30d6\u306a\u3069\u306e\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u8a73\u7d30\u3068\u3068\u3082\u306b\u751f\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u65b0\u6a5f\u80fd\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/help.sdpondemand.com\/assets-whats-new\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u8cc7\u7523\u7ba1\u7406<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"28678043\" data-list-info=\"{&quot;id&quot;:&quot;28678043&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\uff3d\u3067\u3001\u8cc7\u7523\u3068\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u4ee3\u308f\u308a\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e\u53f3\u30d1\u30cd\u30eb\u306e\uff3b\u30d5\u30a3\u30fc\u30eb\u30c9\uff3d\u30bb\u30af\u30b7\u30e7\u30f3\u304b\u3089\u8cc7\u7523\u3068\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-a.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-a.png\" \/><\/p>\n<ul>\n<li>\u3042\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u4f5c\u6210\u3055\u308c\u305f\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u3001\u4ed6\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u3067\u306f\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li>\u3059\u3067\u306b\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u7528\u306b\u4f5c\u6210\u3055\u308c\u3066\u3044\u308b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u79fb\u52d5\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-b.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-b.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"79748289\" data-list-info=\"{&quot;id&quot;:&quot;79748289&quot;,&quot;l&quot;:0}\">\u3059\u3067\u306b\u8cc7\u7523\u7528\u306b\u4f5c\u6210\u3055\u308c\u3066\u3044\u308b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u3001\u3059\u3079\u3066\u306e\u8cc7\u7523\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-c.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-c.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"46874253\" data-list-info=\"{&quot;id&quot;:&quot;46874253&quot;,&quot;l&quot;:0}\">\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u307e\u305f\u306f\u30b5\u30fc\u30d0\u30fc\u306b\u65b0\u3057\u3044\u88fd\u54c1\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306b\u3001\u30e9\u30c3\u30d7\u30c8\u30c3\u30d7\u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u3092\u9078\u629e\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5ec3\u6b62\u3057\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u914d\u4e0b\u306b\u30e9\u30c3\u30d7\u30c8\u30c3\u30d7\u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u4f5c\u6210\u306e\u4e0a\u3001\u88fd\u54c1\u3092\u30b0\u30eb\u30fc\u30d7\u5316\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-double-col-a.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p>\u65b0\u898f\u88fd\u54c1\u30d5\u30a9\u30fc\u30e0<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-double-col-a.png\" \/><\/p>\n<p>\u88fd\u54c1\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-double-col-b.png\" \/><\/p>\n<ul>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u8a2d\u5b9a\u3055\u308c\u305fFGA\uff08\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\uff09\u3068\u78ba\u8a8d\u5fdc\u7b54\u304c\u3001\u305d\u306e\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u3082\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u4e00\u89a7\u30da\u30fc\u30b8\u306e\u30da\u30fc\u30b8\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u5ec3\u6b62\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb<\/h5>\n<ul>\n<li>\u30d0\u30fc\u30b3\u30fc\u30c9\u3067\u8cc7\u7523\u3092\u8ffd\u52a0\u3059\u308b\u969b\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u5fc5\u9808\u3067\u306f\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30b5\u30fc\u30d0\u30fc\u3001\u4eee\u60f3\u30db\u30b9\u30c8\u3001\u4eee\u60f3\u30de\u30b7\u30f3\u304c\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u914d\u4e0b\u306b\u30b0\u30eb\u30fc\u30d7\u5316\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u7d99\u627f\u3057\u307e\u3059\u3002<\/li>\n<li>\u30b9\u30ad\u30e3\u30f3\u3067\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u969b\u3001\u65b0\u3057\u304f\u691c\u51fa\u3055\u308c\u305f\u88fd\u54c1\u306f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u914d\u4e0b\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u4e00\u89a7\u30da\u30fc\u30b8\u306e\uff3b\u3059\u3079\u3066\u306e\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\uff3d\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u3001\u30e9\u30c3\u30d7\u30c8\u30c3\u30d7\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u914d\u4e0b\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002\u4eca\u5f8c\u3001\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u3001\u30e9\u30c3\u30d7\u30c8\u30c3\u30d7\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u5ec3\u6b62\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-d.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-d.png\" \/><\/p>\n<ul>\n<li>\u672a\u30b9\u30ad\u30e3\u30f3\u306e\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306f\u300cScan Failures\uff08\u30b9\u30ad\u30e3\u30f3\u5931\u6557\uff09\u300d\u306b\u540d\u79f0\u5909\u66f4\u3055\u308c\u3001\u5bfe\u5fdc\u3059\u308b\u30d3\u30e5\u30fc\u306b\u306f\u30b9\u30ad\u30e3\u30f3\u306b\u5931\u6557\u3057\u305f\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u306e\u307f\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30fc\u30d0\u30fc\u304a\u3088\u3073\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u89a7\u30da\u30fc\u30b8\u3068\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u3001\u300c\u30b5\u30fc\u30d0\u30fc\u3068\u3057\u3066\u5909\u66f4\u300d\u304a\u3088\u3073\u300c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u5909\u66f4\u300d\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002\u4eca\u5f8c\u306f\u3001\uff3b\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\u2192\uff3b\u88fd\u54c1\u306e\u7de8\u96c6\uff3d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u88fd\u54c1\u307e\u305f\u306f\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u66f4\u65b0\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u300cVM\u30bf\u30a4\u30d7\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002\u4eee\u60f3\u30de\u30b7\u30f3\u306f\u3001\u300c\u4eee\u60f3\u30db\u30b9\u30c8\u300d\u307e\u305f\u306f\u300c\u4eee\u60f3\u30de\u30b7\u30f3\u300d\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5206\u985e\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5>\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\/\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/h5>\n<p>\u30a4\u30f3\u30dd\u30fc\u30c8\/\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u88fd\u54c1\u30bf\u30a4\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u914d\u4e0b\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u307e\u305f\u306f\u30e2\u30d0\u30a4\u30eb\u30c7\u30d0\u30a4\u30b9\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u304b\u3089\u5fc5\u8981\u306a\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"48680809\" data-list-info=\"{&quot;id&quot;:&quot;48680809&quot;,&quot;l&quot;:0}\">\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u3001\u7279\u5b9a\u306e\u8cc7\u7523\u3092\u8ffd\u52a0\/\u66f4\u65b0\u3059\u308b\u305f\u3081\u306b\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u3068\u88fd\u54c1\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/importing-customize-mapping.png\" \/><\/p>\n<h5>\u8cc7\u7523\u306e\u7167\u5408<\/h5>\n<ul>\n<li>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000107767625\" data-doc-type=\"writer\">\u8cc7\u7523\u3092\u3001\u540c\u3058\u88fd\u54c1\u30bf\u30a4\u30d7\u307e\u305f\u306f\u305d\u306e\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u4ed6\u306e\u8cc7\u7523\u3068\u7167\u5408\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u4f8b\u3048\u3070\u3001\u30eb\u30fc\u30bf\u30fc\u3068\u305d\u306e\u5b50\u8cc7\u7523\u3092\u7167\u5408\u3067\u304d\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u30eb\u30fc\u30bf\u30fc\u3068\u30a2\u30af\u30bb\u30b9\u30dd\u30a4\u30f3\u30c8\u3092\u7167\u5408\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e00\u822c\u306e\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5>\u81ea\u52d5\u5316<\/h5>\n<ul>\n<li>\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<br \/>\n\u30fb\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u89aa\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u7d99\u627f\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30fb\u3059\u3079\u3066\u306e\u8cc7\u7523\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\uff3d\u2192\uff3b\u8cc7\u7523\uff3d\u304b\u3089\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u6709\u52b9\u5316\u3084\u7de8\u96c6\u304c\u3067\u304d\u307e\u3059\u3002\u6709\u52b9\u306b\u3059\u308b\u3068\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u306a\u3044\u88fd\u54c1\u30bf\u30a4\u30d7\u306f\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u7d99\u627f\u3057\u307e\u3059\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\uff1a\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u4f5c\u6210\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u3001\u305d\u306e\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u3082\u9069\u7528\u3055\u308c\u307e\u3059\u3002\u540c\u69d8\u306b\u3001\u30c8\u30ea\u30ac\u30fc\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u3001\u30ab\u30b9\u30bf\u30e0\u901a\u77e5\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3001Webhook\u3082\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u7d99\u627f\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>CI\u540c\u671f - \u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u8a2d\u5b9a\u3055\u308c\u305f\u540c\u671f\u30eb\u30fc\u30eb\u306f\u3001\u305d\u306e\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u3082\u9069\u7528\u3055\u308c\u307e\u3059\u3002<br \/>\nZoho Analytics - \u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u3068\u305d\u306e\u5b50\u8cc7\u7523\u306e\u30c7\u30fc\u30bf\u304c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u30c6\u30fc\u30d6\u30eb\u306b\u540c\u671f\u3055\u308c\u307e\u3059\u3002<\/p>\n<h5>\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/h5>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000107767625\" data-doc-type=\"writer\">\u8cc7\u7523\u30b5\u30de\u30ea\u30fc\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306f\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u968e\u5c64\u7684\u306b\u8868\u793a\u3057\u3001\u5b50\u88fd\u54c1\u30bf\u30a4\u30d7\u306e\u6570\u3092\u9664\u3044\u305f\u3001\u7279\u5b9a\u306e\u8cc7\u7523\u30bf\u30a4\u30d7\u3067\u5229\u7528\u53ef\u80fd\u306a\u8cc7\u7523\u6570\u3092\u8868\u793a\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u300c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3 \/ OS\u300d\u3001\u300c\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3 \/ \u30b9\u30c6\u30fc\u30bf\u30b9\u300d\u304a\u3088\u3073\u305d\u306e\u4ed6\u306e\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u30d9\u30fc\u30b9\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306f\u3001\u300cComputers by OS\uff08\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc \/ OS\uff09\u300d\u3001\u300cComputers by State\uff08\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc \/ \u30b9\u30c6\u30fc\u30bf\u30b9\uff09\u300d\u306a\u3069\u306b\u540d\u524d\u304c\u5909\u66f4\u3055\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306f\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u5225\u306b\u30b0\u30eb\u30fc\u30d7\u5316\u3055\u308c\u305f\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092\u8868\u793a\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u65e2\u5b58\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/existing-behavior-e.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u5f8c\u306e\u4ed5\u69d8<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/behavior-change-e.png\" \/><\/p>\n<ul>\n<li>\u8cc7\u7523\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30b9\u30ad\u30e3\u30f3\u5931\u6557\u6570\u306f\u3001\u30b9\u30ad\u30e3\u30f3\u3057\u3066\u5931\u6557\u3057\u305f\u8cc7\u7523\u6570\u306e\u307f\u3092\u8868\u793a\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000107767625\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/help.sdpondemand.com\/assets-behavior-changes\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h5>API\u306e\u5909\u66f4<\/h5>\n<ul>\n<li>Workstation\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304c\u5ec3\u6b62\u3068\u306a\u308a\u307e\u3057\u305f\u3002Computers API\u306e\u300capi\/v3\/asset_computers\u300d\u3078\u79fb\u884c\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>Workstation JSON\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u3067\u5229\u7528\u53ef\u80fd\u306a \u300cworkstation_udf_fields\u300d\u304c\u5ec3\u6b62\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u300cudf_fields\u300d\u3078\u79fb\u884c\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u304b\u3089\u300cis_server\u300d\u3068\u300cvm_type\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5ec3\u6b62\u3055\u308c\u307e\u3057\u305f\u3002\u300cproduct_type\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u3078\u79fb\u884c\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<p>SSL\u8a3c\u660e\u66f8\u306e\u30db\u30b9\u30c8\u540d\uff08CN\/SAN\uff09\u3068\u3001\u30e1\u30fc\u30eb\u30b5\u30fc\u30d0\u30fc\u8a2d\u5b9a\u306e\u30b5\u30fc\u30d0\u30fc\u540d\/IP\u30a2\u30c9\u30ec\u30b9\u3068\u306e\u4e00\u81f4\u304c\u5fc5\u9808\u3068\u306a\u308b\u3088\u3046\u4ed5\u69d8\u3092\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<span data-doc-id=\"4504799000111430103\" data-doc-type=\"writer\">\u53d7\u4fe1\u8a2d\u5b9a\u307e\u305f\u306f\u9001\u4fe1\u8a2d\u5b9a\u306e\u3044\u305a\u308c\u304b\u306b\u4e0d\u4e00\u81f4\u304c\u3042\u308b\u3068\u3001\u305d\u308c\u305e\u308c\u306e\u64cd\u4f5c\u306b\u5931\u6557\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u4ee5\u4e0b\u306e\u30e1\u30fc\u30eb\u30d7\u30ed\u30c8\u30b3\u30eb\u306b\u9069\u7528\u3055\u308c\u307e\u3059\u3002<br \/>\n<\/span>IMAPS\u3001POPS\u3001SMTPS\u3001TLS\u4ed8\u304dSMTP<\/p>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<ul>\n<li><span data-doc-id=\"4504799000111430103\" data-doc-type=\"writer\">\u300c\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306bSubmission\u306e\u60c5\u5831\u3068\u4f75\u305b\u3066Planning\u306e\u60c5\u5831\u3092\u542b\u3081\u308b\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u5909\u66f4\u304c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u627f\u8a8d\u30ea\u30f3\u30af\u306b\u7a7a\u767d\u306e\u30da\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e749\u670827\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<p><strong>\u4f1a\u8a71\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u306e\u65b0\u898f\u5909\u6570<\/strong><\/p>\n<ul>\n<li>\u4f1a\u8a71\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001\u5909\u6570\u300c$ConversationFields\u300d\u3092\u6b21\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001 \u4f9d\u983c\u8005\u306e\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ee2\u9001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-reply-template-a.png\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-reply-template-b.png\" \/><\/p>\n<p><strong>\u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u30fc\u3068\u5b9f\u884c\u53ef\u80fd\u30d5\u30a1\u30a4\u30eb\u306e\u30cf\u30c3\u30b7\u30e5<\/strong><\/p>\n<ul>\n<li>.sh\u3001.msi\u3001.exe\u306a\u3069\u306e\u3059\u3079\u3066\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30e9\u30fc\u304a\u3088\u3073\u5b9f\u884c\u53ef\u80fd\u30d5\u30a1\u30a4\u30eb\u306e\u30cf\u30c3\u30b7\u30e5\u3092\u516c\u958b\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"48223167\" data-list-info=\"{&quot;id&quot;:&quot;48223167&quot;,&quot;l&quot;:0}\">\u4f4e\u901f\u306a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u74b0\u5883\u3067\u3001\u7279\u5b9a\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u8a2d\u5b9a\u4e0b\u3067\u30d5\u30a9\u30fc\u30e0\u3092\u9001\u4fe1\u3059\u308b\u3068\u3001\u30c1\u30b1\u30c3\u30c8\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u79c1\u306e\u627f\u8a8d\u30bf\u30d6\u304b\u3089PDF\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u627f\u8a8d\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>CDN\u30ea\u30bd\u30fc\u30b9\u304c\u30b5\u30fc\u30d0\u30fc\u306e\u66f4\u65b0\u524d\u306b\u66f4\u65b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u524a\u9664\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u9069\u5207\u306a\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u305a\u3001\u7a7a\u767d\u306e\u30da\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>ServiceDesk Plus Cloud\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u79fb\u52d5\u3059\u308b\u969b\u3001\u300cCtrl + C\u300d\u304c\u5909\u66f4\u4f5c\u6210\u30da\u30fc\u30b8\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u3001\u300cCtrl + R\u300d\u304c\u30ea\u30ea\u30fc\u30b9\u4f5c\u6210\u30da\u30fc\u30b8\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>UDF\/\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3066\u3082\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8aac\u660e\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"45396032\" data-list-info=\"{&quot;id&quot;:&quot;45396032&quot;,&quot;l&quot;:0}\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306b\u30ea\u30f3\u30af\u3055\u308c\u305f\u30c8\u30ea\u30ac\u30fc\u3092\u6301\u3064\u62e1\u5f35\u6a5f\u80fd\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e749\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">AssetExplorer Cloud<\/span><\/h4>\n<p><span data-doc-id=\"4504799000110464171\" data-doc-type=\"writer\">AssetExplorer Cloud\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\uff08\u65e5\u672c\u3067\u306f\u672a\u30ea\u30ea\u30fc\u30b9\u3067\u3059\uff09\u3002<\/span><br class=\"zw-br\" \/>AssetExplorer Cloud\u306f\u3001\u8cc7\u7523\u7ba1\u7406\u3092\u5f37\u5316\u304a\u3088\u3073\u30b7\u30f3\u30d7\u30eb\u306b\u3059\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001IT\u8cc7\u7523\u306b\u5bfe\u3059\u308b\u67d4\u8edf\u6027\u3001\u52b9\u7387\u6027\u3001\u304a\u3088\u3073\u7ba1\u7406\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n<h3><span style=\"color: #000000\">2024\u5e749\u670819\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<p><strong>\u5909\u66f4\u306e\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">\u5909\u66f4\u4f5c\u6210\u6642\u306b\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span>\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u300c\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u306bSubmission\u306e\u60c5\u5831\u3068\u4f75\u305b\u3066Planning\u306e\u60c5\u5831\u3082\u542b\u3081\u308b\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5fc5\u305a\u6709\u52b9\u5316\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/downtime-in-changes.png\" \/><\/p>\n<p><strong>\u4e00\u89a7\u30d3\u30e5\u30fc\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u6b6f\u8eca<\/span>\u30a2\u30a4\u30b3\u30f3\u306b\u8868\u793a\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u3001\u5909\u66f4\u60c5\u5831\u304c\u4e00\u76ee\u3067\u308f\u304b\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/list-view-enhancements.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u306eCAB\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u304a\u3088\u3073\u5909\u66f4\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc\u304b\u3089\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u5909\u66f4\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3092\u4f7f\u7528\u3057\u3066\u3001CAB Evaluation\u30b9\u30c6\u30fc\u30b8\u306b\u3042\u308b\u5909\u66f4\u306e\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cab-approval-actions.png\" \/><\/p>\n<p><strong>\u5909\u66f4\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">Planning\u30b9\u30c6\u30fc\u30b8\u306e\u60c5\u5831\u3068\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u60c5\u5831\u304c\u3001\u5909\u66f4\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u8ffd\u52a0\u3055\u308c\u3001\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u3068\u5909\u66f4\u30ab\u30ec\u30f3\u30c0\u30fc\u30d3\u30e5\u30fc\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-details-popup-enhancements.png\" \/><\/p>\n<p><strong>\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u3068\u5909\u66f4\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u6280\u8853\u62c5\u5f53\u8005\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-details-popup-enhancements.png\" \/><\/p>\n<p><strong>UI\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109876756\" data-doc-type=\"writer\">\u5909\u66f4\u306ePlanning\u60c5\u5831\u30da\u30fc\u30b8\u3067<\/span>\u5909\u66f4\u5b9f\u65bd\u30d7\u30e9\u30f3\/\u5fa9\u65e7\u30d7\u30e9\u30f3\u306a\u3069\u306e\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5404\u30a2\u30a4\u30b3\u30f3\u306b\u8ffd\u52a0\u3055\u308c\u305f\u30c6\u30ad\u30b9\u30c8\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"96668265\" data-list-info=\"{&quot;id&quot;:&quot;96668265&quot;,&quot;l&quot;:0}\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"29241670\" data-list-info=\"{&quot;id&quot;:&quot;29241670&quot;,&quot;l&quot;:0}\">\u5909\u66f4\u306e\u30b3\u30d4\u30fc\u6642\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5b9a\u7fa9\u3057\u305f\u30ea\u30ea\u30fc\u30b9\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u304c\u4fdd\u6301\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"48278391\" data-list-info=\"{&quot;id&quot;:&quot;48278391&quot;,&quot;l&quot;:0}\">ServiceDesk Plus Cloud\u306e\u8abf\u67fb\u3092\u9001\u4fe1\u3057\u3066\u3082\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u60c5\u5831\u30da\u30fc\u30b8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u30e1\u30cb\u30e5\u30fc\u306b\u8abf\u67fb\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>API<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"39825756\" data-list-info=\"{&quot;id&quot;:&quot;39825756&quot;,&quot;l&quot;:0}\">CMDB\u306eRelationship API\u3092\u4f7f\u7528\u3057\u3066\u3001\u300crelated_citype\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e749\u670817\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e749\u67089\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<h5>ChatGPT\u9023\u643a\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54\/\u30a2\u30e9\u30fc\u30c8\u30e1\u30fc\u30eb\u306b\u76f4\u63a5\u8fd4\u4fe1\u3059\u308b\u3053\u3068\u3067\u3001\u8cc7\u7523\u306e\u53d7\u9818\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306f<\/span><a href=\"https:\/\/help.sdpondemand.com\/chat-gpt-integration$acknowledge-assets\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<div><img decoding=\"async\" class=\"pre zh-img-width aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-a.png\" \/><\/div>\n<div class=\"mb20\"><img decoding=\"async\" class=\"pre zh-img-width aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-b.png\" \/><\/div>\n<div><img decoding=\"async\" class=\"pre zh-img-width aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-c.png\" \/><\/div>\n<p><strong>\u30b3\u30fc\u30c9\u751f\u6210\uff08\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\uff09<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">ChatGPT\u3092\u4f7f\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u30b3\u30fc\u30c9\u3092\u7c21\u5358\u306a\u30d7\u30ed\u30f3\u30d7\u30c8\u3067\u751f\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u73fe\u5728\u3001\u3053\u308c\u306f<\/span>\u30ea\u30af\u30a8\u30b9\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002\u8a73\u7d30\u306f<a href=\"https:\/\/help.sdpondemand.com\/custom-functions$generate-code\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-d.png\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-e.png\" \/><\/p>\n<p><strong>ChatGPT\u9023\u643a\u306b\u304a\u3051\u308b\u30b9\u30da\u30a4\u30f3\u8a9e\u306e\u30b5\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">ChatGPT\u9023\u643a\u304c<\/span>\u30b9\u30da\u30a4\u30f3\u8a9e\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-f.png\" \/><\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">ChatGPT\u6a5f\u80fd\u304c\u5229\u7528\u53ef\u80fd\u306a\u5834\u6240\u306b\u3001Zia\u30a2\u30a4\u30b3\u30f3\u3068\u300cPowered by ChatGPT\u300d\u306e\u30c6\u30ad\u30b9\u30c8\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-g.png\" \/><\/p>\n<h5>Microsoft Intune\u9023\u643a<\/h5>\n<p><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">Microsoft Intune\u3067\u3001\u4ee5\u4e0b\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li>iOS\/macOS\u7aef\u672b\u306e\u540c\u671f<\/li>\n<li>\u7aef\u672b\u306e\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u306e\u540c\u671f<\/li>\n<li>\u540c\u671f\u6761\u4ef6\u306b\u57fa\u3065\u304f\u7aef\u672b\u306e\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-h.png\" \/><\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">Microsoft Intune\u3068\u540c\u671f\u3057\u305f\u8cc7\u7523\u540d\u306bIntune\u30c7\u30d0\u30a4\u30b9ID\u304c\u542b\u307e\u308c\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306f<\/span><a href=\"https:\/\/help.sdpondemand.com\/microsoft-intune-integration$configure-sync-details\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>Zoho Directory\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30de\u30c3\u30d4\u30f3\u30b0<\/strong><\/p>\n<ul>\n<li>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u306e\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u8a2d\u5b9a\u300d\u306e\u4f4d\u7f6e\u3092\u5909\u66f4\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Zoho Directory\u306e\u540c\u671f\u8a2d\u5b9a\u3092\u4f7f\u7528\u3057\u3066\u3001Zoho Directory\u3067\u30e6\u30fc\u30b6\u30fc\u304c\u524a\u9664\/\u975e\u30a2\u30af\u30c6\u30a3\u30d6\u5316\u3055\u308c\u305f\u3068\u304d\u306b\u3001<span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u304c<\/span>\u30e6\u30fc\u30b6\u30fc\u3092\u524a\u9664\/\u30ed\u30b0\u30a4\u30f3\u3092\u7121\u52b9\u306b\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/zoho-directory-field-mapping.png\" \/><\/p>\n<ul>\n<li>Zoho Directory\u304c\u30d5\u30a3\u30fc\u30eb\u30c9\u30de\u30c3\u30d4\u30f3\u30b0\u3068\u30af\u30a4\u30c3\u30af\u540c\u671f\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30d5\u30a3\u30fc\u30eb\u30c9\u30de\u30c3\u30d4\u30f3\u30b0\u3067\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092Zoho Directory\u304b\u3089ServiceDesk Plus Cloud\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002Zoho Directory\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u306e\u8ffd\u52a0\/\u66f4\u65b0\/\u524a\u9664\u306f\u81ea\u52d5\u7684\u306bServiceDesk Plus Cloud\u306b\u540c\u671f\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30af\u30a4\u30c3\u30af\u540c\u671f\u3092\u4f7f\u7528\u3057\u3066\u3001ServiceDesk Plus Cloud\u306e\u65e2\u5b58\u30e6\u30fc\u30b6\u30fc\u306e\u3059\u3079\u3066\u306e\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u30d5\u30a3\u30fc\u30eb\u30c9\u3092Zoho Directory\u304b\u3089\u540c\u671f\u3057\u307e\u3059\u3002<\/li>\n<li>\u5831\u544a\u5148\u3001\u30b5\u30a4\u30c8\u3001\u90e8\u7f72\u306a\u3069\u306e\u30b7\u30b9\u30c6\u30e0\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\u3092Zoho Directory\u306e\u30ab\u30b9\u30bf\u30e0\u30c6\u30ad\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30de\u30c3\u30d4\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>Zoho Directory\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u5272\u308a\u5f53\u3066\u307e\u305f\u306f\u7de8\u96c6\u3059\u308b\u969b\u3001\u30b5\u30a4\u30c8\u3068\u90e8\u7f72\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u500b\u5225\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/field-mapping.png\" \/><\/p>\n<h5>\u8cc7\u7523<\/h5>\n<p><strong>\u30d0\u30fc\u30b3\u30fc\u30c9\/QR\u30b3\u30fc\u30c9\u30e9\u30d9\u30eb\u306e\u8a73\u7d30\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"41789831\" data-list-info=\"{&quot;id&quot;:&quot;41789831&quot;,&quot;l&quot;:0}\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u306e\u305f\u3081\u3001\u30e9\u30d9\u30eb\u30a8\u30c7\u30a3\u30bf\u30fc\u3092\u6539\u826f\u3057\u3001\u9ad8\u5ea6\u306a\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30d0\u30fc\u30b3\u30fc\u30c9\u3068QR\u30b3\u30fc\u30c9\u30e9\u30d9\u30eb\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-i.gif\" \/><\/p>\n<ul>\n<li>\u30c7\u30fc\u30bf\u3001\u8981\u7d20\u3001\u30b9\u30bf\u30a4\u30eb\u306a\u3069\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30e9\u30d9\u30eb\u3092\u30c7\u30b6\u30a4\u30f3\u3057\u307e\u3059\u3002<br \/>\n\u30fb\u30d0\u30fc\u30b3\u30fc\u30c9\u3068QR\u30b3\u30fc\u30c9\u306e\u4e21\u65b9\u3092\u30e9\u30d9\u30eb\u306b\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u4ee5\u4e0b\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30ed\u30b4\u3001\u30bb\u30af\u30b7\u30e7\u30f3\u3001\u30e9\u30a4\u30f3\u3001\u8907\u6570\u306e\u9759\u7684\u30c6\u30ad\u30b9\u30c8\u3001\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9<br \/>\n\u30fb\u8ffd\u52a0\u3057\u305f\u3059\u3079\u3066\u306e\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u306e\u5bf8\u6cd5\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3001\u8272\u3001\u30d5\u30a9\u30f3\u30c8\u3001\u30b5\u30a4\u30ba\u3001\u80cc\u666f\u8272\u3001\u30d1\u30c7\u30a3\u30f3\u30b0\u3001\u30dc\u30fc\u30c0\u30fc\u306a\u3069\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\u30d0\u30fc\u30b3\u30fc\u30c9\/QR\u30b3\u30fc\u30c9\u30e9\u30d9\u30eb\u306e\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u3064\u3044\u3066\u306f<\/span><a href=\"https:\/\/www.youtube.com\/watch?v=qN0vt4FNYDE\" target=\"_blank\" rel=\"noopener\">\u52d5\u753b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<\/ul>\n<p>\u30e9\u30d9\u30eb\u30a8\u30c7\u30a3\u30bf\u30fc<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-j.png\" \/><\/p>\n<p>\u30e9\u30d9\u30eb\u30d7\u30ec\u30d3\u30e5\u30fc<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-k.png\" \/><\/p>\n<p>\u5370\u5237\u3057\u305f\u30e9\u30d9\u30eb<\/p>\n<p><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\u3053\u306e\u30b5\u30f3\u30d7\u30eb\u30e9\u30d9\u30eb<\/span>\u306fBrother QL810W\u306e\u30d7\u30ea\u30f3\u30bf\u30fc\u3067\u5370\u5237\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-l.png\" \/><\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li>\u30b3\u30fc\u30c9\u306e\u5370\u5237\u6a5f\u80fd\u304c\u30b3\u30fc\u30c9\u306e\u751f\u6210\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-m.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"98910297\" data-list-info=\"{&quot;id&quot;:&quot;98910297&quot;,&quot;l&quot;:0}\">\u5c65\u6b74\u304b\u3089\u672a\u5370\u5237\u30b3\u30fc\u30c9\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-n.png\" \/><\/p>\n<p><strong>\u30af\u30a4\u30c3\u30af\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u8cc7\u7523<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u95a2\u4fc2\u306a\u304f\u3001<\/span>\u30e6\u30fc\u30b6\u30fc\u306e\u8cc7\u7523\u304c\u30af\u30a4\u30c3\u30af\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-quick-action-a.png\" width=\"442\" height=\"901\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-quick-action-b.png\" width=\"452\" height=\"566\" \/><\/p>\n<h5><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">CMDB<\/span><\/h5>\n<p><strong>CMDB\u306e\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650<\/strong><\/p>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef\uff3d\u2192\uff3b\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\uff3d\u306b\u304a\u3044\u3066\u3001CMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a73\u7d30\u6761\u4ef6\u3067\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u6280\u8853\u62c5\u5f53\u8005\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u52d5\u7684\u5909\u6570\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-o.png\" \/><\/p>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"79168081\" data-list-info=\"{&quot;id&quot;:&quot;79168081&quot;,&quot;l&quot;:0}\">SDAdmins\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\uff3d\u2192\uff3b\u6280\u8853\u62c5\u5f53\u8005\uff3d\u304b\u3089\u6280\u8853\u62c5\u5f53\u8005\u306e\u8a73\u7d30\u306a\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u95a2\u9023\u4ed8\u3051\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u4e00\u89a7\u30d3\u30e5\u30fc\u3067\u8a2d\u5b9a\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066FGA\uff08\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\uff09\u306e\u95a2\u9023\u4ed8\u3051\u3092\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<p><strong>\u5909\u66f4\u306e\u627f\u8a8d\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\uff3d\u2192\uff3b\u5909\u66f4\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\uff3d\u306b\u304a\u3044\u3066\u3001\u30b9\u30c6\u30fc\u30b8\u306e<\/span>\u627f\u8a8d\u306e\u5909\u66f4\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u304c\u5f37\u5316\u3055\u308c\u3001\u3088\u308a\u4f7f\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3057\u305f\u3002\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b9f\u884c\u3055\u308c\u305f\u5834\u5408\u3001\u5909\u66f4\u3092\u6b21\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u79fb\u52d5\u3057\u305f\u308a\u3001\u30b9\u30c6\u30fc\u30b8\u3092\u5b8c\u4e86\u3057\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30fb\u3059\u3079\u3066\u306e\u627f\u8a8d\u3092\u5fc5\u9808\u306b\u3059\u308b\uff1a\u3059\u3079\u3066\u306e\u627f\u8a8d\u304c\u627f\u8a8d\u3055\u308c\u305f\u5834\u5408\u306b\u306e\u307f\u3001\u30b9\u30c6\u30fc\u30b8\u304c\u5b8c\u4e86\u3057\u307e\u3059\u3002<br \/>\n\u30fb\u3059\u3079\u3066\u306e\u627f\u8a8d\u3092\u5b8c\u4e86\u3059\u308b\uff1a\u627f\u8a8d\/\u5374\u4e0b\u306b\u95a2\u4fc2\u306a\u304f\u3001\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b8c\u4e86\u3057\u305f\u5834\u5408\u3001\u30b9\u30c6\u30fc\u30b8\u304c\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-p.png\" \/><\/p>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"63231167\" data-list-info=\"{&quot;id&quot;:&quot;63231167&quot;,&quot;l&quot;:0}\">\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u306b\u57fa\u3065\u304d\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u3092\u52d5\u7684\u306b\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-script-a.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"84389431\" data-list-info=\"{&quot;id&quot;:&quot;84389431&quot;,&quot;l&quot;:0}\">\u30a4\u30f3\u30dd\u30fc\u30c8\u53ef\u80fd\u306a\u30b5\u30f3\u30d7\u30eb\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u30b3\u30ec\u30af\u30b7\u30e7\u30f3\u304cUI\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/custom-script-b.png\" \/><\/p>\n<p>\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"38319020\" data-list-info=\"{&quot;id&quot;:&quot;38319020&quot;,&quot;l&quot;:0}\">\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u3066\u3001\u5909\u66f4\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306e\u53f3\u30da\u30a4\u30f3\u306b\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u8868\u793a\/\u975e\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatgpt-conf-q.png\" \/><\/p>\n<p>\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u3078\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u9069\u7528<\/p>\n<ul>\n<li>\u9001\u4fe1\u3092\u9664\u304f\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u30a4\u30f3\u30e9\u30a4\u30f3\u30d5\u30a9\u30fc\u30e0\u306b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u9069\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30fb\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u4efb\u610f\u306e\u5909\u66f4\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30fb\u30eb\u30fc\u30eb\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u5909\u66f4\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u95a2\u3059\u308b\u30eb\u30fc\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u7121\u52b9\u306b\u3059\u308b\u3068\u3001\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u3082\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p>\u6ce8\u610f\uff1a\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u9069\u7528\u3059\u308b\u306b\u306f\u3001\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u7121\u52b9\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u65b0\u898f\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\/\u5909\u66f4\u306b\u304a\u3051\u308b\u65e5\u4ed8\u306e\u5236\u7d04\u306e\u8a2d\u5b9a<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"47433119\" data-list-info=\"{&quot;id&quot;:&quot;47433119&quot;,&quot;l&quot;:0}\">\u3053\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u4e88\u5b9a\u958b\u59cb\/\u7d42\u4e86\u306a\u3069\u306e\u65e5\u4ed8\u30d5\u30a3\u30fc\u30eb\u30c9\uff08\u30c7\u30d5\u30a9\u30eb\u30c8\u304a\u3088\u3073\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\uff09\u306b\u6700\u5c0f\/\u6700\u5927\u306e\u65e5\u4ed8\u5236\u9650\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-custom-script-actions-a.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"68128741\" data-list-info=\"{&quot;id&quot;:&quot;68128741&quot;,&quot;l&quot;:0}\">\u5236\u9650\u3055\u308c\u305f\u65e5\u4ed8\u306f\u9078\u629e\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-custom-script-actions-b.png\" \/><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\/\u5909\u66f4\u306b\u304a\u3051\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u30a8\u30e9\u30fc\u306e\u8868\u793a\/\u524a\u9664<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"33709360\" data-list-info=\"{&quot;id&quot;:&quot;33709360&quot;,&quot;l&quot;:0}\">\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4e0b\u306b\u8868\u793a\u3059\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u56fa\u6709\u306e\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-custom-script-actions-c.png\" \/><\/p>\n<p>\u5909\u66f4\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3051\u308b\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u524a\u9664<\/p>\n<ul data-list-id=\"63902932\" data-list-format=\"{&quot;level5&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level4&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level7&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level6&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level8&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1},&quot;level1&quot;:{&quot;type&quot;:7,&quot;startsWith&quot;:1},&quot;level0&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level3&quot;:{&quot;type&quot;:6,&quot;startsWith&quot;:1},&quot;level2&quot;:{&quot;type&quot;:8,&quot;startsWith&quot;:1}}\" data-spl-bullet-format=\"{}\" data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"63902932\" data-list-info=\"{&quot;id&quot;:&quot;63902932&quot;,&quot;l&quot;:0}\">\u5909\u66f4\u306e\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u306b\u304a\u3044\u3066\u3001\u30b5\u30a4\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u9078\u629e\u3092\u524a\u9664\u3059\u308b\u3088\u3046\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30f3\u30d7\u30eb\u30ab\u30b9\u30bf\u30e0\u30b9\u30af\u30ea\u30d7\u30c8\u306fUI\u304b\u3089\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-custom-script-actions-e.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">\u6ce8\u610f\uff1a\u4e0a\u8a18\u306e\u6a5f\u80fd\u5f37\u5316\u306f\u3001\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u3068\u30a4\u30f3\u30e9\u30a4\u30f3\u30d5\u30a9\u30fc\u30e0\u306b\u306e\u307f\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000109611206\" data-doc-type=\"writer\">ESM\u30dd\u30fc\u30bf\u30eb\u306e\u30a6\u30a7\u30eb\u30ab\u30e0\u30c6\u30ad\u30b9\u30c8\u3068\u30d8\u30eb\u30d7\u30c6\u30ad\u30b9\u30c8\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u9078\u629e\u3057\u305f\u8a00\u8a9e\u3067\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e749\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"14726858\" data-list-info=\"{&quot;id&quot;:&quot;14726858&quot;,&quot;l&quot;:0}\">\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u3001\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u5b9a\u7fa9\u6e08\u307f\u30bb\u30af\u30b7\u30e7\u30f3\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u4f7f\u7528\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e749\u67082\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"83478120\" data-list-info=\"{&quot;id&quot;:&quot;83478120&quot;,&quot;l&quot;:0}\">\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u901a\u77e5\u304c\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u72b6\u614b\u3067\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5909\u66f4\u3057\u305f\u5834\u5408\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670831\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e748\u670826\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3044\u3066\u3001\u30e1\u30e2\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3059\u308b\u969b\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u3092\u30e1\u30f3\u30b7\u30e7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u3092\u30e1\u30f3\u30b7\u30e7\u30f3\u3059\u308b\u306b\u306f\u3001\u300c@\u300d\u8a18\u53f7\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306e\u540d\u524d\uff08\u4f8b\uff1a@\u30e6\u30fc\u30b6\u30fc\u540d\uff09\u307e\u305f\u306f\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\uff08\u4f8b\uff1a@\u4f9d\u983c\u8005\u3001@\u6280\u8853\u62c5\u5f53\u8005\u306a\u3069\uff09\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u30e1\u30f3\u30b7\u30e7\u30f3\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c@\u300d\u3092\u5165\u529b\u3059\u308b\u3068\u3001\u5229\u7528\u53ef\u80fd\u306a\u30e6\u30fc\u30b6\u30fc\u3068\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\u304c\u4ee5\u4e0b\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30e6\u30fc\u30b6\u30fc\uff1a\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u500b\u4eba\u3092\u4e00\u89a7\u8868\u793a\u3057\u307e\u3059\u3002<br \/>\n\u30fb\u7d44\u7e54\u306e\u30e6\u30fc\u30b6\u30fc\uff1a \u7d44\u7e54\u306e\u5f79\u5272\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u3001\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5\u3055\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\uff1a\u4f9d\u983c\u8005\u3001\u6280\u8853\u62c5\u5f53\u8005\u3001\u30b0\u30eb\u30fc\u30d7\u30e1\u30f3\u30d0\u30fc\u306a\u3069\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30e1\u30e2\u306b\u30d5\u30a1\u30a4\u30eb\u3092\u6dfb\u4ed8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30fc\u304b\u3089\u30d5\u30a1\u30a4\u30eb\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3059\u308b\u304b\u3001\u30af\u30e9\u30a6\u30c9\u304b\u3089\u30d5\u30a1\u30a4\u30eb\u3092\u6dfb\u4ed8\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u6700\u59275\u3064\u306e\u30d5\u30a1\u30a4\u30eb\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e1\u30e2\u306b\u6dfb\u4ed8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u30e1\u30e2\u306e\u30e1\u30f3\u30b7\u30e7\u30f3\u3068\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/help.sdpondemand.com\/adding-notes-3$user-mentions-and-placeholders-in-notes\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h5>\u7ba1\u7406<\/h5>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306eUDF\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u3068\u3057\u3066\u3001\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb\u3068CMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u542b\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cmd-newfield.png\" alt=\"Requests UDF Lookup Fields Enhancements\" width=\"1174\" height=\"648\" \/><\/p>\n<p><strong>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><\/p>\n<ul>\n<li>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u4f7f\u7528\u3067\u304d\u308b\u306e\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306e\u307f\u3067\u3059\u3002<\/li>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\uff3d\u2192\uff3b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\uff3d\u304b\u3089\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u306b\u304a\u3051\u308b\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u30b5\u30d6\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u306b\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u540d\u524d\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u8aac\u660e\u3001\u4f5c\u6210\u65e5\u6642\u3001\u4f5c\u6210\u8005\u3001\u89aa\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u3088\u3046\u306a\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u3092\u9069\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/checklist-enhancement-request-triggers.png\" alt=\"Checklist Enhancement in Request Triggers\" width=\"1197\" height=\"745\" \/><\/p>\n<p><strong>\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9<\/strong><\/p>\n<ul>\n<li>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u3092\u4f5c\u6210\u3057\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u8ffd\u52a0\/\u7de8\u96c6\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0\uff3d\u3067\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u958b\u304d\u3001\uff3b\u30d5\u30a9\u30fc\u30e0\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u540c\u3058\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005\u30d3\u30e5\u30fc\u3068\u4f9d\u983c\u8005\u30d3\u30e5\u30fc\u3067\u3001\u6280\u8853\u62c5\u5f53\u8005\u3068\u4f9d\u983c\u8005\u7528\u306b\u5225\u3005\u306e\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u306b\u53c2\u7167\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u6dfb\u4ed8\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-incident-template.png\" alt=\"Request Template Help Card\" width=\"1230\" height=\"692\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"59993760\" data-list-info=\"{&quot;id&quot;:&quot;59993760&quot;,&quot;l&quot;:0}\">\u65b0\u898f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\/\u7de8\u96c6\u6642\u3001\u307e\u305f\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u8868\u793a\u6642\u306b\u3001\u4f9d\u983c\u8005\/\u6280\u8853\u62c5\u5f53\u8005\u306b\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u3092\u8868\u793a\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-release-newincident.png\" alt=\"Help card in request form\" width=\"1228\" height=\"691\" \/><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/card-request-details.png\" alt=\"Help card on request details page\" width=\"1246\" height=\"693\" \/><\/p>\n<p>\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u306e\u8ffd\u52a0\u306b\u3064\u3044\u3066\u306f\u3001<a href=\"https:\/\/help.sdpondemand.com\/configuring-request-template\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><strong>\u627f\u8a8d\u30a2\u30e9\u30fc\u30c8\u901a\u77e5\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u627f\u8a8d\u30a2\u30e9\u30fc\u30c8\u901a\u77e5\u306e\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30e2\u30b8\u30e5\u30fc\u30eb\u3054\u3068\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u901a\u77e5\u30eb\u30fc\u30eb\uff3d\u3067\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u9078\u629e\u3057\u3001\uff3b\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff3d\u3067\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/email-notification-template.png\" alt=\"Approval Reminder Notification Enhancements\" width=\"1125\" height=\"554\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u307e\u305f\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\u2192\uff3b\u627f\u8a8d\uff3d\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sdp-cs-action-approvals.png\" alt=\"Approval Reminder Notification Enhancements alternate\" width=\"1118\" height=\"492\" \/><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u30e2\u30b8\u30e5\u30fc\u30eb\u56fa\u6709\u306e\u5909\u6570\u306f\u3001\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6642\u306b\u8868\u793a\u3055<\/span>\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/customize-notification-template.png\" alt=\"Module specific variables\" width=\"1134\" height=\"746\" \/><\/p>\n<h5><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">Microsoft Teams<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc5r0ukdmxvb6t&quot;,&quot;id&quot;:&quot;toc_xb1gkeekx5qp&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_xb1gkeekx5qp\">\u00a0<\/span><\/h5>\n<p><strong>Microsoft Teams\u306e\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000108054122\" data-doc-type=\"writer\">\u30e1\u30c3\u30bb\u30fc\u30b8\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001Microsoft Teams\u306e\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u76f4\u63a5ServiceDesk Plus Cloud\u3067\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u500b\u4eba\u30c1\u30e3\u30c3\u30c8\u3001\u30b0\u30eb\u30fc\u30d7\u30c1\u30e3\u30c3\u30c8\u3001\u307e\u305f\u306f\u30c1\u30e3\u30c3\u30c8\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"67057682\" data-list-info=\"{&quot;id&quot;:&quot;67057682&quot;,&quot;l&quot;:0}\">\u8cfc\u8cb7\/\u5951\u7d04\u306e\u30e1\u30e2\u306b\u6700\u59275\u3064\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u30db\u30fc\u30e0<\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u30b0\u30eb\u30fc\u30d7\u56fa\u6709\u306e\u4f11\u65e5\u3092\u6301\u3064\u30b0\u30eb\u30fc\u30d7\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u9078\u629e\u3057\u305f\u6708\u306e\u6700\u5f8c\u306e\u4f11\u65e5\u306e\u307f\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u3001\u6708\u306e\u6700\u7d42\u65e5\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u4f11\u6687\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\u304c\u53c2\u7167\u30b5\u30a4\u30c8\u306e\u5834\u5408\u3001\u30b5\u30a4\u30c8\u30d5\u30a3\u30eb\u30bf\u30fc\u3067\uff3b\u3059\u3079\u3066\u306e\u30b5\u30a4\u30c8\uff3d\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u3068\u3001\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u4f11\u65e5\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e00\u62ec\u7de8\u96c6\u4e2d\u306b\u3001\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u53c2\u7167\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8aad\u307f\u8fbc\u307f\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b9\u30c6\u30fc\u30bf\u30b9\u5909\u66f4\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u7121\u52b9\u306e\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u306e\u7406\u7531\u304c\u5c65\u6b74\u30bf\u30d6\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8fd4\u4fe1\/\u8ee2\u9001\u4e2d\u306b\u3001\u8aac\u660e\u304c\u6587\u5b57\u6570\u5236\u9650\u3092\u8d85\u904e\u3059\u308b\u5834\u5408\u3001\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u305a\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u7b2c2\u30ec\u30d9\u30eb\u306e\u627f\u8a8d\u901a\u77e5\u306b\u304a\u3044\u3066\u3001\u30b7\u30b9\u30c6\u30e0\u30e6\u30fc\u30b6\u30fcID\u3067\u306f\u306a\u304f\u3001\u6700\u521d\u306e\u627f\u8a8d\u8005ID \u3092\u4f7f\u7528\u3057\u3066\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ab\u30f3\u30d0\u30f3\u30d3\u30e5\u30fc\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u89e3\u6c7a\u3059\u308b\u969b\u3001\u5fc5\u9808\u3068\u30de\u30fc\u30af\u3055\u308c\u305f\u56de\u7b54\u3068\u8aac\u660e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5272\u308a\u5f53\u3066\u304c\u89e3\u9664\u3055\u308c\u305f\u5834\u5408\u3001\u66f8\u5f0f\u8a2d\u5b9a\u304c\u53d6\u308a\u6d88\u3055\u308c\u305a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u592a\u5b57\u3067\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u5225\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u79fb\u52d5\u3055\u308c\u305f\u5834\u5408\u3001\u524d\u306e\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e1\u30fc\u30eb\u306b\u3088\u308b\u4f9d\u983c\u8005\u306e\u8fd4\u4fe1\u306b\u304a\u3044\u3066\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u8a18\u9332\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304cOn Hold\uff08\u4fdd\u7559\u4e2d\uff09\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u30bf\u30a4\u30de\u30fc\u306e\u958b\u59cb\/\u505c\u6b62\u30aa\u30d7\u30b7\u30e7\u30f3\u306b\u5bfe\u3059\u308b\u696d\u52d9\u30eb\u30fc\u30eb\u3068\u30c8\u30ea\u30ac\u30fc\u304c\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e9\u30a4\u30bb\u30f3\u30b9\u3092Enterprise Edition\u304b\u3089Standard Edition\u306b\u30c0\u30a6\u30f3\u30b0\u30ec\u30fc\u30c9\u3057\u305f\u5834\u5408\u306b\u304a\u3044\u3066\u3001Enterprise Editon\u3067\u4f5c\u6210\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30bf\u30b9\u30af\u304c\u30bf\u30b9\u30af\u4e00\u89a7\u30da\u30fc\u30b8\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u4e00\u6b21\u8fd4\u4fe1\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u30e1\u30fc\u30eb\u306e\u300c\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u60c5\u5831\u30a2\u30a4\u30b3\u30f3\u306b\u8868\u793a\u3055\u308c\u308b\u60c5\u5831\u306b\u8aa4\u308a\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u6700\u5927\u5316\u30dc\u30bf\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u300c\u524d\u300d\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u3067\u6307\u5b9a\u3055\u308c\u305f\u6761\u4ef6\u3092\u6e80\u305f\u3059\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u81ea\u52d5\u7684\u306b\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u627f\u8a8d\u5f8c\u306b\u6280\u8853\u62c5\u5f53\u8005\u3092\u5272\u308a\u5f53\u3066\u308b\u8a2d\u5b9a\u304c\u6709\u52b9\u306e\u5834\u5408\u306b\u304a\u3044\u3066\u3001\u627f\u8a8d\u304c\u4fdd\u7559\u4e2d\u306e\u969b\u306b\u4f1a\u8a71\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u308b\u3068\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u52d5\u4f5c\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3067\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u4f5c\u696d\u30ed\u30b0\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"85738610\" data-list-info=\"{&quot;id&quot;:&quot;85738610&quot;,&quot;l&quot;:0}\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u306a\u3044\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u6d88\u8017\u54c1\u3092\u524a\u9664\u3067\u304d\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u4f5c\u6210\u6642\u306b\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u5b58\u5728\u3059\u308b\u7ba1\u7406\u8a2d\u5b9aID\u304c\u3001\u5bfe\u5fdc\u3059\u308b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9ID\u306b\u7f6e\u304d\u63db\u3048\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ec\u30dd\u30fc\u30c8\u306b\u3042\u308b\uff3bZoho Analytics\uff3d\u306e\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3082\u3001\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ec\u30dd\u30fc\u30c8<\/h5>\n<ul>\n<li>\u68d2\u30b0\u30e9\u30d5\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u30b0\u30e9\u30d5\u306e\u4e0b\u90e8\u306b\u7121\u95a2\u4fc2\u306a\u51e1\u4f8b\u306e\u8aac\u660e\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<br \/>\n\u76f8\u5bfe\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30ec\u30dd\u30fc\u30c8\u306e\u30d8\u30c3\u30c0\u30fc\u306b\u958b\u59cb\u65e5\u3068\u7d42\u4e86\u65e5\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<br \/>\n\u76f8\u5bfe\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\uff08\u6642\u9593\u304a\u3088\u3073\u9031\uff09\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30ec\u30dd\u30fc\u30c8\u306e\u4fdd\u5b58\u6642\u306b\u3001\u9ad8\u5ea6\u306a\u6642\u9593\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u5024\u306b\u300cs\u300d\u306e\u6587\u5b57\u304c\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u30b9\u30da\u30fc\u30b9<\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;10.50&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"38579938\" data-list-info=\"{&quot;id&quot;:&quot;38579938&quot;,&quot;l&quot;:0}\">Spaces\uff08\u30b9\u30da\u30fc\u30b9\uff09\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u30b9\u30da\u30fc\u30b9\u306e\u5bb9\u91cf\u5024\u3092\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670828\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<ul>\n<li>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3067\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u7121\u52b9\u306b\u3057\u3066\u3044\u308b\u5834\u5408\uff08\u30c1\u30a7\u30c3\u30af\u3057\u3066\u3044\u308b\u5834\u5408\uff09\u3001\u5909\u66f4\u306eSubmission\uff08\u63d0\u51fa\uff09\u30b9\u30c6\u30fc\u30b8\u4ee5\u5916\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u53f3\u30da\u30a4\u30f3\u304b\u3089\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670826\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"87829355\" data-list-info=\"{&quot;id&quot;:&quot;87829355&quot;,&quot;l&quot;:0}\">\u5909\u66f4\u3092\u8907\u88fd\u3059\u308b\u969b\u3001\u5909\u66f4\u306e\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u3092\u30b3\u30d4\u30fc\u3057\u306a\u3044\u4ed5\u69d8\u306b\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\u30d5\u30a9\u30fc\u30e0\u9001\u4fe1\u6642\u306b\u304a\u3044\u3066\u3001\u7279\u5b9a\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u3001\u4fdd\u5b58\u30dc\u30bf\u30f3\u3092\u8907\u6570\u56de\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30c1\u30b1\u30c3\u30c8\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30c8\u30ea\u30ac\u30fc\u306e\u7de8\u96c6\u6642\u306b\u6761\u4ef6\u5024\u304c\u672a\u8a2d\u5b9a\u306b\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30dd\u30eb\u30c8\u30ac\u30eb\u8a9e\u306e\u5834\u5408\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306eSLA\u306e\u5909\u66f4\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u6b63\u3057\u304f\u7ffb\u8a33\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u64cd\u4f5c\u53ef\u80fd\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u30e1\u30fc\u30eb\u30672\u56de\u76ee\u306b\u958b\u304f\u3068\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u72b6\u614b\u306b\u623b\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u30b3\u30d4\u30fc\/\u30ab\u30b9\u30bf\u30e0\u8a2d\u5b9a\u306e\u30b5\u30a4\u30c8\u306e\u5834\u5408\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5185\u306e\u30bf\u30b9\u30af\u3067\u30de\u30fc\u30af\u3055\u308c\u305f\u30b0\u30eb\u30fc\u30d7\u306e\u5024\u304c\u4fdd\u6301\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u554f\u984c<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"80898180\" data-list-info=\"{&quot;id&quot;:&quot;80898180&quot;,&quot;l&quot;:0}\">\u30e1\u30e2\u306e\u8aac\u660e\u306b\u8ffd\u52a0\u3055\u308c\u305f\u6539\u884c\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u30e1\u30fc\u30eb\u901a\u77e5\u306b\u53cd\u6620\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\u627f\u8a8d\u3055\u308c\u305f\u5909\u66f4\u306b\u304a\u3044\u3066\u3001\u5909\u66f4\u30aa\u30fc\u30ca\u30fc\u304c\u30bf\u30b9\u30af\u4e00\u89a7\u30da\u30fc\u30b8\u304b\u3089\u30af\u30ed\u30fc\u30ba\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30b8\u306b\u30bf\u30b9\u30af\u3092\u8ffd\u52a0\u3067\u304d\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u3067\uff3b\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u5909\u66f4\u306b\u9069\u7528\u53ef\u80fd\u306a\u5834\u5408\u3001\u5909\u66f4\u60c5\u5831\u30da\u30fc\u30b8\u306e\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u7121\u52b9\u5316\u3059\u308b\uff3d\u304c\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001Submission\uff08\u63d0\u51fa\uff09\u4ee5\u5916\u306e\u5909\u66f4\u306e\u30b9\u30c6\u30fc\u30b8\u3067\u3001\u5909\u66f4\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u53f3\u30da\u30a4\u30f3\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7de8\u96c6\u3067\u304d\u305f\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u540d\u3092\u542b\u3080API\u3067\u5909\u66f4\u3092\u4f5c\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u8cc7\u7523\u306e\u60c5\u5831\u30da\u30fc\u30b8\u304b\u3089\u30ea\u30e2\u30fc\u30c8\u30bb\u30c3\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8a00\u8a9e\u8a2d\u5b9a\u304c\u30cf\u30f3\u30ac\u30ea\u30fc\u8a9e\u306e\u5834\u5408\u3001\u300cThe job given to the probe\uff08\u30d7\u30ed\u30fc\u30d6\u306b\u4e0e\u3048\u3089\u308c\u305f\u30b8\u30e7\u30d6\uff09\u300d\u304c\u6b63\u3057\u304f\u7ffb\u8a33\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u304c\u300cDisposed\uff08\u7834\u68c4\uff09\u300d\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u79fb\u884c\u3057\u305f\u5f8c\u3067\u3082\u3001\u73fe\u5728\u306e\u5e33\u7c3f\u4fa1\u683c\u304c\u66f4\u65b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30d7\u30ed\u30fc\u30d6<\/h5>\n<ul>\n<li>\u30b9\u30ad\u30e3\u30f3\u4e2d\u3001\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u524a\u9664\u3055\u308c\u3066\u3082\u3001\u30b9\u30a4\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u304c\u4fdd\u6301\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>VMware\u30db\u30b9\u30c8\u306e\u8cc7\u7523\u306b\u91cd\u8907\u3057\u305f\u4eee\u60f3\u30de\u30b7\u30f3\u306e\u60c5\u5831\u304c\u3042\u308b\u5834\u5408\u3001\u30b9\u30ad\u30e3\u30f3\u4e2d\u306b\u8ffd\u52a0\/\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"85729482\" data-list-info=\"{&quot;id&quot;:&quot;85729482&quot;,&quot;l&quot;:0}\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u60c5\u5831\u30da\u30fc\u30b8\u3067\u3001\u30b9\u30c6\u30fc\u30bf\u30b9\u5024\u304c\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\uff3d\u2192\uff3b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\uff3d\u3067\u8a2d\u5b9a\u3057\u305f\u9806\u5e8f\u3067\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u8cfc\u8cb7<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"73664637\" data-list-info=\"{&quot;id&quot;:&quot;73664637&quot;,&quot;l&quot;:0}\">\u627f\u8a8d\u6e08\u307f\u306e\u6ce8\u6587\u66f8\u3092\u7de8\u96c6\u3059\u308b\u3068\u3001\u627f\u8a8d\u5f85\u3061\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u623b\u308a\u3001\u518d\u5ea6\u627f\u8a8d\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u7ba1\u7406<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"81635768\" data-list-info=\"{&quot;id&quot;:&quot;81635768&quot;,&quot;l&quot;:0}\">\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4e00\u62ec\u7de8\u96c6\u3059\u308b\u969b\u3001\u65e2\u5b58\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u9078\u629e\/\u7f6e\u63db\u3057\u3066\u3082\u30b3\u30f3\u30c6\u30f3\u30c4\u306f\u524a\u9664\u3055\u308c\u305a\u3001\u7279\u5b9a\u306e\u5834\u6240\u306b\u65b0\u3057\u3044\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u8cbc\u308a\u4ed8\u3051\u308b\u3068\u30ea\u30b9\u30c8\u306e\u6700\u5f8c\u306b\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3082\u3001\u500b\u4eba\u8a2d\u5b9a\u30e1\u30cb\u30e5\u30fc\u304c\u958b\u304b\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u691c\u7d22\u30c6\u30ad\u30b9\u30c8\u306b\u7279\u6b8a\u6587\u5b57\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\uff3bAzure\u304b\u3089\u30a4\u30f3\u30dd\u30fc\u30c8\uff3d\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u753b\u9762\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u691c\u7d22\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30d6\u30e9\u30a6\u30b6\u30fc\u8a2d\u5b9a\u3067PDF\u306e\u81ea\u52d5\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u304c\u6709\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u30e6\u30fc\u30b6\u30fc\u304cPDF\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u30da\u30fc\u30b8\u304c\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u884c\u306e\u8272\u304c\u30e9\u30a4\u30c8\u30e2\u30fc\u30c9\u7528\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30e9\u30a4\u30c8\u30e2\u30fc\u30c9\u304b\u3089\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u306b\u5207\u308a\u66ff\u3048\u308b\u3068\u3001\u30c6\u30fc\u30d6\u30eb\u884c\u306e\u30c6\u30ad\u30b9\u30c8\u304c\u898b\u3048\u306a\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u5c65\u6b74\u306b\u3001\u6700\u5f8c\u306b\u30ed\u30b0\u30a4\u30f3\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30bf\u30b9\u30af<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"87612513\" data-list-info=\"{&quot;id&quot;:&quot;87612513&quot;,&quot;l&quot;:0}\">\u65b0\u898f\u30bf\u30b9\u30af\u306e\u30b7\u30e7\u30fc\u30c8\u30ab\u30c3\u30c8\u30ad\u30fc\uff08Ctrl + Alt + T\uff09\u304c\u5b9f\u884c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u81ea\u52d5\u5316<\/h5>\n<ul>\n<li>\u5909\u6570\u300c$\u300d\u3092\u542b\u3080URL\u306b\u304a\u3044\u3066\u3001Webhook\u306e\u30c6\u30b9\u30c8\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5b9f\u884c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u6761\u4ef6\u3067\u6307\u5b9a\u3055\u308c\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30d5\u30a9\u30fc\u30e0\u306b\u5b58\u5728\u3057\u306a\u3044\u5834\u5408\u3001\u5909\u66f4\u30d5\u30a9\u30fc\u30e0\u3067\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u304c\u9069\u7528\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>Microsoft Teams\u306eServiceDesk Plus Cloud\u30dc\u30c3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Outlook\u306e\u64cd\u4f5c\u53ef\u80fd\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3068Microsoft Teams\u306e\u9023\u643a\u306e\u4e21\u65b9\u304c\u7121\u52b9\u306b\u306a\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u4e00\u90e8\u306e\u30dc\u30c3\u30c8\u30b3\u30de\u30f3\u30c9\u304cMicrosoft Teams\u3067\u6a5f\u80fd\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670821\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"61734554\" data-list-info=\"{&quot;id&quot;:&quot;61734554&quot;,&quot;l&quot;:0}\">\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u696d\u30ed\u30b0\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"73198312\" data-list-info=\"{&quot;id&quot;:&quot;73198312&quot;,&quot;l&quot;:0}\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u4f5c\u6210\u4e2d\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u5b58\u5728\u3059\u308b\u7ba1\u7406\u8a2d\u5b9aID\u304c\u3001\u5bfe\u5fdc\u3059\u308b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9ID\u306b\u7f6e\u304d\u63db\u3048\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30ec\u30dd\u30fc\u30c8<\/h5>\n<ul>\n<li>\u68d2\u30b0\u30e9\u30d5\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u30b0\u30e9\u30d5\u306e\u4e0b\u90e8\u306b\u7121\u95a2\u4fc2\u306a\u51e1\u4f8b\u306e\u8aac\u660e\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u76f8\u5bfe\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30ec\u30dd\u30fc\u30c8 \u306e\u30d8\u30c3\u30c0\u30fc\u306b\u958b\u59cb\u65e5\u3068\u7d42\u4e86\u65e5\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u76f8\u5bfe\u65e5\u4ed8\u30d5\u30a3\u30eb\u30bf\u30fc\uff08\u6642\u9593\u304a\u3088\u3073\u9031\uff09\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30ec\u30dd\u30fc\u30c8\u306e\u4fdd\u5b58\u6642\u306b\u3001\u9ad8\u5ea6\u306a\u6642\u9593\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u5024\u306b\u300cs\u300d\u306e\u6587\u5b57\u304c\u8ffd\u52a0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ec\u30dd\u30fc\u30c8\u306b\u3042\u308b\uff3bZoho Analytics\uff3d\u306e\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3082\u3001\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30b9\u30da\u30fc\u30b9<\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000107004016\" data-doc-type=\"writer\">Spaces\uff08\u30b9\u30da\u30fc\u30b9\uff09\u30e2\u30b8\u30e5\u30fc\u30eb<\/span>\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u30b9\u30da\u30fc\u30b9\u306e\u5bb9\u91cf\u5024\u3092\u66f4\u65b0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670820\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\u627f\u8a8d\u30bf\u30d6\u306e\u300c\u627f\u8a8d\/\u5374\u4e0b\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u3001\u627f\u8a8d\u3092\u5909\u66f4\u3059\u308b\u5f79\u5272\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u4e2d\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u5c65\u6b74\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u56de\u7b54\u30bf\u30d6\u3067\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u5909\u66f4\u3055\u308c\u308b\u3068\u3001\u300cClose\uff08\u30af\u30ed\u30fc\u30ba\uff09\u300d\u3001\u300cCanceled\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u300d\u3001\u300cFCR\u30de\u30fc\u30af\u300d\u306a\u3069\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u627f\u8a8d\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"37872803\" data-list-info=\"{&quot;id&quot;:&quot;37872803&quot;,&quot;l&quot;:0}\">\u6700\u65b0\u306e\u30b9\u30ad\u30fc\u30de\u306b\u66f4\u65b0\u3057\u305f\u5f8c\u3001\u30bf\u30b9\u30af\u3068\u4f5c\u696d\u30ed\u30b0\u306e\u30c7\u30fc\u30bf\u304cZoho Analytics\u306e\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3067\u5229\u7528\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670813\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"48373393\" data-list-info=\"{&quot;id&quot;:&quot;48373393&quot;,&quot;l&quot;:0}\">\u8cc7\u7523\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u793e\u54e1ID\u306e\u691c\u7d22\u6a5f\u80fd\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30db\u30fc\u30e0<\/span><\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u304a\u3044\u3066\u3001\u6708\u306e\u6700\u7d42\u65e5\u306e\u6280\u8853\u62c5\u5f53\u8005\u306e\u4f11\u6687\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>Azure\u304a\u3088\u3073\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u304b\u3089\u306e\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u4e2d\u306b\u5931\u6557\u304c\u591a\u767a\u3059\u308b\u3068\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e748\u670812\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e747\u670824\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000104647587\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u95a2\u9023\u4ed8\u3051<\/span><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;10.50&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"83606574\" data-list-info=\"{&quot;id&quot;:&quot;83606574&quot;,&quot;l&quot;:0}\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u300cReferred Solutions\uff08\u53c2\u7167\u6e08\u307f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\uff09\u300d\u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/aix-server-not-working.png\" \/><\/p>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u56de\u7b54\u30bf\u30d6\u3092\u5237\u65b0\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8a73\u7d30\u30da\u30fc\u30b8\u3067\u3001\u53f3\u30da\u30a4\u30f3\u307e\u305f\u306f\u95a2\u9023\u30bf\u30d6\u304b\u3089\u95a2\u9023\u3059\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associations-tab.png\" \/><\/p>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\uff3d\u306b\u304a\u3044\u3066\u3001\u300cShow only approved solutions in the 'Suggested Solutions' list and 'Resolution' for technicians\uff08\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3057\u3066\u3001\u304a\u3059\u3059\u3081\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u4e00\u89a7\u3068\u56de\u7b54\u306b\u3001\u627f\u8a8d\u6e08\u307f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u307f\u3092\u8868\u793a\u3059\u308b\uff09\u300d\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u3067\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u5f97\u3059\u308b\u969b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u627f\u8a8d\u6e08\u307f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u307f\u3092\u8868\u793a\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/suggested-solutions.png\" \/><\/p>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<ul>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u30b3\u30d4\u30fc\u3055\u308c\u305f\u304a\u3059\u3059\u3081\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u3082\u306e\u3068\u3057\u3066\u307f\u306a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u4e8c\u5ea6\u30b3\u30d4\u30fc\u3055\u308c\u308b\u3068\u8b66\u544a\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u4ee5\u4e0b\u306e\u30ab\u30e9\u30e0\u304c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8ID\u3001\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u3001\u89e3\u6c7a\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u6570<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u304a\u3088\u3073\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u56de\u7b54\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30bf\u30d6\u304b\u3089\u5374\u4e0b\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u524a\u9664\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u8a18\u8f09\u3057\u3001\uff3b\u4fdd\u5b58\/\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u8ffd\u52a0\uff3d\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u30ea\u30c0\u30a4\u30ec\u30af\u30c8\u3055\u308c\u305a\u306b\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u30a6\u30a3\u30f3\u30c9\u30a6\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u554f\u984c<\/h5>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\">\u554f\u984c\u306e\u627f\u8a8d<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\"><span data-doc-id=\"4504799000104647587\" data-doc-type=\"writer\">\u554f\u984c\u306b\u5bfe\u3059\u308b\u627f\u8a8d\u3092\u8a2d\u5b9a\u304a\u3088\u3073\u7ba1\u7406\u3057\u3001\u30c8\u30ea\u30ac\u30fc\u30d9\u30fc\u30b9\u304a\u3088\u3073\u554f\u984c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4ecb\u3057\u3066\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8907\u6570\u306e\u627f\u8a8d\u3092\u4f5c\u6210\u3057\u305f\u308a\u3001\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u304b\u3089\u9010\u6b21\u307e\u305f\u306f\u4e26\u5217\u306e<\/span>\u627f\u8a8d\u30d7\u30ed\u30bb\u30b9\u3092\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/li>\n<\/ul>\n<p>\u8a73\u7d30\u30da\u30fc\u30b8\u3067\u306e\u627f\u8a8d\u306e\u8a2d\u5b9a<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\">SDAdmin\u3001\u307e\u305f\u306f\u3001\u627f\u8a8d\u3092\u7de8\u96c6\/\u524a\u9664\u3067\u304d\u308b\u6a29\u9650\u3092\u6301\u3064\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u554f\u984c\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u627f\u8a8d\/\u627f\u8a8d\u30ec\u30d9\u30eb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u65b0\u3057\u3044\u627f\u8a8d\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\u627f\u8a8d\u30bf\u30d6\u3067\uff3b\u627f\u8a8d\u30ec\u30d9\u30eb\u306e\u8ffd\u52a0\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/approvals-tab.png\" \/><\/p>\n<p>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304b\u3089\u554f\u984c\u627f\u8a8d\u306e\u8a2d\u5b9a<\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\"><span data-doc-id=\"4504799000104647587\" 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\/>\n\u30fb\u30ab\u30fc\u30c9\/\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092\u5c55\u958b\u3057\u3001\u3059\u3079\u3066\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p>\u30d1\u30cd\u30eb\u30d3\u30e5\u30fc<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/incident-template-list.png\" \/><\/p>\n<p>\u30ab\u30fc\u30c9\u30d3\u30e5\u30fc<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/incident-template-customize.png\" \/><\/p>\n<p>\u30ea\u30b9\u30c8\u30d3\u30e5\u30fc<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/incident-template-customize-list.png\" \/><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\">\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8ffd\u52a0\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30a2\u30a4\u30b3\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5229\u7528\u53ef\u80fd\u306a\u30e9\u30a4\u30d6\u30e9\u30ea\u304b\u3089\u9078\u629e\u3059\u308b\u304b\u3001\u65b0\u898f\u30a2\u30a4\u30b3\u30f3\u3092\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9\u3059\u308b\u304b\u3001\u30af\u30e9\u30a6\u30c9\u304b\u3089\u30a2\u30a4\u30b3\u30f3\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-service-template-list.png\" \/><\/p>\n<ul>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\">\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u30a2\u30a4\u30b3\u30f3\u3092\u66f4\u65b0\u3059\u308b\u969b\u306b\u3001\u30af\u30e9\u30a6\u30c9\u304b\u3089\u6dfb\u4ed8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80605284\" data-list-info=\"{&quot;id&quot;:&quot;80605284&quot;,&quot;l&quot;:0}\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u3066\u3044\u308b\u300cGeneral Incident Templates\uff08\u4e00\u822c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff09\u300d\u3068\u3057\u3066\u30b0\u30eb\u30fc\u30d7\u5316\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<ul>\n<li class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"10352349\" data-list-info=\"{&quot;id&quot;:&quot;10352349&quot;,&quot;l&quot;:0}\">Zoho Analytics\u3068\u306e\u540c\u671f\u306b\u4f55\u5ea6\u3082\u5931\u6557\u3059\u308b\u3068\u3001\u305d\u306e\u5f8c\u306e\u30c7\u30fc\u30bf\u540c\u671f\u3067\u30c7\u30fc\u30bf\u304c\u91cd\u8907\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e747\u670831\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u7ba1\u7406\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30dd\u30fc\u30c8<\/span><\/h5>\n<ul>\n<li>\u300c\u4f9d\u983c\u8005\u306e\u30ed\u30b0\u30a4\u30f3\u3092\u6709\u52b9\u306b\u3059\u308b\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30dd\u30fc\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30de\u30c3\u30d4\u30f3\u30b0\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/enable-self-service-login.png\" alt=\"Enable Self-Service Login\" \/><\/p>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000105151572\" data-doc-type=\"writer\">Active Directory\u306b\u518d\u8ffd\u52a0\u3055\u308c\u3001ServiceDesk Plus Cloud<\/span>\u306b\u540c\u671f\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u30ed\u30b0\u30a4\u30f3\u3092\u6709\u52b9\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u30ed\u30b0\u30a4\u30f3\u3092\u6709\u52b9\u306b\u3059\u308b\u306b\u306f\u3001C:\\Users\\&lt;Currentuser&gt;\\ZohoProvisioning\u306b\u3042\u308bprovisioning.conf\u30d5\u30a1\u30a4\u30eb\u306b\u300cprovide_login=true\u300d\u3092\u5165\u529b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e747\u670827\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/h5>\n<ul>\n<li>Analytics\u306e\u30ef\u30fc\u30af\u30b9\u30da\u30fc\u30b9\u3067\u30b9\u30ad\u30fc\u30de\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u304c\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30ec\u30dd\u30fc\u30c8\u30c1\u30e3\u30fc\u30c8\u3092\u6709\u52b9\u306b\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u305d\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u524a\u9664\u3084\u3001\u4f9d\u983c\u8005\u3078\u306e\u5909\u66f4\u304c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30d5\u30a3\u30fc\u30eb\u30c9\u5024\u304c100\u6587\u5b57\u3092\u8d85\u3048\u308b\u5834\u5408\u3001\u30c6\u30fc\u30d6\u30eb\/\u30de\u30c8\u30ea\u30af\u30b9\/\u8a73\u7d30\u30de\u30c8\u30ea\u30af\u30b9\u5f62\u5f0f\u3067\u30ea\u30ea\u30fc\u30b9\/CMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u751f\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8\u3067\u3001\u95a2\u9023\u3059\u308b\u554f\u984cID\u306e\u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u304c\u4fdd\u6301\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"47505062\" data-list-info=\"{&quot;id&quot;:&quot;47505062&quot;,&quot;l&quot;:0}\">\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30bf\u30a4\u30de\u30fc\u30a2\u30af\u30b7\u30e7\u30f3\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5909\u66f4\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e747\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"35421422\" data-list-info=\"{&quot;id&quot;:&quot;35421422&quot;,&quot;l&quot;:0}\">Google Chrome\u306e\u30d0\u30fc\u30b8\u30e7\u30f3127\u3092\u4f7f\u7528\u3057\u3066ServiceDesk Plus Cloud\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u969b\u3001\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u306e\u5165\u529b\u30c7\u30fc\u30bf\u304c\u4fdd\u6301\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e747\u670824\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e746\u670825\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u8abf\u67fb\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"17713547\" data-list-info=\"{&quot;id&quot;:&quot;17713547&quot;,&quot;l&quot;:0}\">\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\/\u554f\u984c\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u8abf\u67fb\u3092\u5b9f\u65bd\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8abf\u67fb\u8a2d\u5b9a\u3001\u8abf\u67fb\u30eb\u30fc\u30eb\u3001\u304a\u3088\u3073\u8abf\u67fb\u7d50\u679c\u306e\u30d5\u30a3\u30eb\u30bf\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u7570\u306a\u308b\u30e2\u30b8\u30e5\u30fc\u30eb\u7528\u306b\u8abf\u67fb\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-survey-enhancement.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-list-id=\"17713547\" data-list-info=\"{&quot;id&quot;:&quot;17713547&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb\uff3d\u2192\uff3b\u30a2\u30c9\u30db\u30c3\u30af\u8abf\u67fb\uff3d\u3088\u308a\u3001\u30a2\u30c9\u30db\u30c3\u30af\u8abf\u67fb\u3092\u4f7f\u7528\u3057\u3066\u3001\u5404\u30e6\u30fc\u30b6\u30fc\u307e\u305f\u306f\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u306b\u8abf\u67fb\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-ad-hoc-survey.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;10.50&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"17713547\" data-list-info=\"{&quot;id&quot;:&quot;17713547&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30e6\u30fc\u30b6\u30fc\u8abf\u67fb\uff3d\u2192\uff3b\u8a2d\u5b9a\uff3d\u3067\u3001\u8abf\u67fb\u306e\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\uff3bSurvey Reminder\uff08\u8abf\u67fb\u306e\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\uff09\uff3d\u306e\uff3bNotify requester if survey is not answered for more than X day(s)\uff08\u8abf\u67fb\u306b X \u65e5\u4ee5\u4e0a\u56de\u7b54\u304c\u306a\u3044\u5834\u5408\u3001\u4f9d\u983c\u8005\u306b\u901a\u77e5\u3059\u308b\uff09\uff3d\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u3092\u9078\u629e\u3057\u3001\u30ea\u30de\u30a4\u30f3\u30c0\u30fc\u306e\u65e5\u6570\uff08\u6700\u59277\u65e5\uff09\u3092\u6307\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306b\u304a\u3044\u3066\u3001UI\u3092\u5237\u65b0\u3057\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a73\u7d30\u306f<a href=\"https:\/\/help.sdpondemand.com\/checklists\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u3001\uff3b\u65b0\u898f\u9805\u76ee\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u9805\u76ee\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u65e2\u5b58\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u3092\u95a2\u9023\u4ed8\u3051\u308b\u306b\u306f\u3001\uff3b\u65e2\u5b58\u306e\u9805\u76ee\u3092\u8ffd\u52a0\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f\u3001\uff3bCSV\u304b\u3089\u8ffd\u52a0\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u3092\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u4e00\u89a7\u30d3\u30e5\u30fc\u307e\u305f\u306f\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8ffd\u52a0\u5165\u529b\u306a\u3057\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u306e\u9805\u76ee\u306e\u307f\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002\u9805\u76ee\u306f\u30011 \u56de\u306e\u307f\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u30c7\u30b7\u30b8\u30e7\u30f3\u30dc\u30c3\u30af\u30b9\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u304c\u3001No Additional Input\uff08\u8ffd\u52a0\u5165\u529b\u306a\u3057\uff09\u306b\u540d\u524d\u304c\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u3001\u65b0\u3057\u3044\u9805\u76ee\u304c\u8ffd\u52a0\u5165\u529b\u306a\u3057\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u3067\u4f5c\u6210\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u9805\u76ee\u306e\u6a2a\u306b\u3042\u308b\u6b6f\u8eca\u306e\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u3092\u5909\u66f4\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-new-checklist-template.png\" \/><\/p>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8<\/h5>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30bf\u30d6\u306eUI\u3092\u5237\u65b0\u3057\u3001\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3084\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u306e\u8ffd\u52a0\u3001\u7de8\u96c6\u3001\u524a\u9664\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u57fa\u3065\u3044\u3066\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5229\u7528\u53ef\u80fd\u306a\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001\u300c\u3059\u3079\u3066\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u300d\u3001\u300c\u5b8c\u4e86\u3057\u305f\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u300d\u3001\u300c\u672a\u5b8c\u4e86\u306e\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u300d\u3067\u3059\u3002<\/li>\n<li>\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u304c\u66f4\u65b0\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u9805\u76ee\u5168\u4f53\u306b\u691c\u8a3c\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-unable-to-access.png\" \/><\/p>\n<h5>\u4ed5\u69d8\u5909\u66f4<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"27467547\" data-list-info=\"{&quot;id&quot;:&quot;27467547&quot;,&quot;l&quot;:0}\">\u30e9\u30b8\u30aa\u30aa\u30d7\u30b7\u30e7\u30f3\/\u5024\u306b\u4ee5\u4e0b\u306e\u7279\u6b8a\u6587\u5b57\u3092\u542b\u3080\u30e9\u30b8\u30aa\u30dc\u30bf\u30f3\u306e\u30c1\u30a7\u30c3\u30af\u9805\u76ee\u3092\u30c1\u30a7\u30c3\u30af\u30ea\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3057\u305f\u3002<br class=\"zw-br\" \/>\uff08` ~ # % ^ &amp; * ( ) = + ? [ ] { } | ; \u300c \u300d)<\/p>\n<\/li>\n<\/ul>\n<h5>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u306eUI\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\uff3d\u2192\uff3b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u5f79\u5272\uff3d\u304b\u3089\u3001Project Admin\u3068Team Member\u306b\u8a2d\u5b9a\u3055\u308c\u305f\u6a29\u9650\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u305f\u3060\u3057\u3001\u5f79\u5272\u3092\u7de8\u96c6\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-edit-project-role.png\" \/><\/p>\n<ul>\n<li>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30bf\u30a4\u30d7\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u540d\u524d\u3067\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-project-types.png\" \/><\/p>\n<h5>\u8cfc\u8cb7\uff06\u5951\u7d04\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306b\u54c1\u76ee\u3092\u8ffd\u52a0\u3059\u308b\u969b\u3001\u54c1\u756a\u306b\u57fa\u3065\u3044\u3066\u88fd\u54c1\u3092\u691c\u7d22\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u627f\u8a8d\u8005\u304c\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b5\u30a4\u30c8\u307e\u305f\u306f\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u30b5\u30a4\u30c8\u306b\u95a2\u4fc2\u306a\u304f\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u8acb\u6c42\u66f8\u3084\u652f\u6255\u3044\u306b\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u60c5\u5831\u306b\u52a0\u3048\u3066\u3001\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u3059\u3079\u3066\u306e\u30b5\u30d6\u30bf\u30d6\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u304a\u3088\u3073\u5370\u5237\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-purchase-enhancement.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"66465718\" data-list-info=\"{&quot;id&quot;:&quot;66465718&quot;,&quot;l&quot;:0}\">\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306b\u30e1\u30e2\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-purchase-add-note.png\" \/><\/p>\n<ul>\n<li>\u901a\u8ca8\u306b\u95a2\u4fc2\u306a\u304f\u3001\u5951\u7d04\u306e\u8ca9\u58f2\u5143\u3092\u5909\u66f4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u5951\u7d04\u3068\u671f\u9650\u5207\u308c\u306e\u5951\u7d04\u306b\u306f\u9069\u7528\u3055\u308c\u307e\u305b\u3093\u3002<\/li>\n<li>\u8cfc\u8cb7\u3068\u5951\u7d04\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u3066\u3044\u308b\u53c2\u7167\u30a8\u30f3\u30c6\u30a3\u30c6\u30a3\u306f\u3001\u90e8\u7f72\u3001\u30b5\u30a4\u30c8\u3001\u6280\u8853\u62c5\u5f53\u8005\u3001\u8ca9\u58f2\u5143\u3067\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-release-new-fields.png\" \/><\/p>\n<ul>\n<li>\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u3068GL\u30b3\u30fc\u30c9\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\/\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-import-wizard.png\" \/><\/p>\n<ul>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u30e1\u30e2\u3068\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u652f\u6255\u3044\u671f\u9650\u5207\u308c\u306b\u95a2\u3059\u308b\u65b0\u3057\u3044\u901a\u77e5\u30eb\u30fc\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-email-notification-temp.png\" \/><\/p>\n<ul>\n<li>\u8cfc\u8cb7\u3068\u5951\u7d04\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u4e0a\u9650\u3092\u305d\u308c\u305e\u308c164\u500b\u3068160\u500b\u306b\u5897\u52a0\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u4e00\u822c<\/h4>\n<h5>\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"92133997\" data-list-info=\"{&quot;id&quot;:&quot;92133997&quot;,&quot;l&quot;:0}\">\u4e00\u89a7\u30d3\u30e5\u30fc\u306e\u30c7\u30fc\u30bf\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u6a5f\u80fd\u304c\u3001\u5909\u66f4\/\u554f\u984c\/\u30ea\u30ea\u30fc\u30b9\/CMDB\/\u8cfc\u8cb7\/\u5951\u7d04\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u62e1\u5f35\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>Zia\u306eAI\u4e88\u6e2c\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>Zia\u306eAI\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\/\u7de8\u96c6\u3059\u308b\u969b\u306b\u3001\u30ab\u30c6\u30b4\u30ea\u3001\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3001\u9805\u76ee\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u6280\u8853\u62c5\u5f53\u8005\u3001\u512a\u5148\u5ea6\u3092\u4e88\u6e2c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<span data-doc-id=\"4504799000104383475\" data-doc-type=\"writer\">\u3053\u308c\u3089\u306e\u4e88\u6e2c\u306f\u3001\u4f9d\u983c\u8005\u5074\u306b\u3082\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li>Zia AI\u306b\u3088\u308b\u4e88\u6e2c\u306b\u304a\u3044\u3066\u3001\u4ef6\u540d\u3068\u8aac\u660e\u306b\u57fa\u3065\u3044\u3066\u52d5\u7684\u306b\u8aad\u307f\u8fbc\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30d8\u30c3\u30c0\u30fcUI\u306e\u5237\u65b0<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"11824874\" data-list-info=\"{&quot;id&quot;:&quot;11824874&quot;,&quot;l&quot;:0}\">\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30d8\u30c3\u30c0\u30fc\u3001\u30a2\u30a4\u30b3\u30f3\u3001\u30ed\u30b4\u306e\u30d5\u30a9\u30f3\u30c8\u3092\u5237\u65b0\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/pre-app-header-revamp.png\" \/><\/p>\n<h3><span style=\"color: #000000\">2024\u5e747\u670810\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"74928075\" data-list-info=\"{&quot;id&quot;:&quot;74928075&quot;,&quot;l&quot;:0}\">ESM\u3067\u6b63\u5e38\u306b\u8ffd\u52a0\u3055\u308c\u305f\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001Azure\u306b\u540c\u671f\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>CMDB<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;size&quot;:&quot;12.00&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"57450744\" data-list-info=\"{&quot;id&quot;:&quot;57450744&quot;,&quot;l&quot;:0}\">\u95a2\u4fc2\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u542b\u3080\u540c\u671f\u30eb\u30fc\u30eb\u304c\u3001\u30e9\u30f3\u30b9\u30eb\u30fc\u64cd\u4f5c\u4e2d\u306b\u6b63\u3057\u304f\u5b9f\u884c\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e747\u67087\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e746\u670825\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30ad\u30fcID<\/span><\/h5>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\uff3d\u2192\uff3b\u30ea\u30af\u30a8\u30b9\u30c8ID\u8a2d\u5b9a\uff3d\u3067\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306eID\u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u3068\u958b\u59cb\u756a\u53f7\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u958b\u59cb\u756a\u53f7\u306f\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u4e21\u65b9\u306b\u5171\u901a\u3067\u3001\u6b21\u306eID\u30d7\u30ec\u30d5\u30a3\u30c3\u30af\u30b9\u306b\u5411\u304b\u3063\u3066\u9806\u756a\u306b\u5897\u52a0\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u30ec\u30dd\u30fc\u30c8<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"19488006\" data-list-info=\"{&quot;id&quot;:&quot;19488006&quot;,&quot;l&quot;:0}\">\u30ec\u30dd\u30fc\u30c8\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e746\u670828\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">Analytics Plus<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"70512398\" data-list-info=\"{&quot;id&quot;:&quot;70512398&quot;,&quot;l&quot;:0}\">Analytics Plus\u306e\u8a55\u4fa1\u7248\u304a\u3088\u3073\u30d7\u30ec\u30df\u30a2\u30e0\u7248\u306e\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e6\u30fc\u30b6\u30fc\u306b\u304a\u3044\u3066\u30011\u6642\u9593\u306e\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u540c\u671f\u9593\u9694\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u8a55\u4fa1\u671f\u9593\u304c\u7d42\u4e86\u3059\u308b\u3068\u3001\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u540c\u671f\u9593\u9694\u306f2\u6642\u9593\u306b\u623b\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000102043324\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/span><\/h5>\n<ul>\n<li>SDAdmin\u304cAzure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u9593\u306e\u901a\u4fe1\u5411\u3051\u306b\u3001\u65b0\u3057\u3044JS\u30e1\u30bd\u30c3\u30c9\u306eSDP.postMessage(&lt;message&gt;) \u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4>\u7ba1\u7406<\/h4>\n<h5>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"67969968\" data-list-info=\"{&quot;id&quot;:&quot;67969968&quot;,&quot;l&quot;:0}\">\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5185\u306e\u30ea\u30bd\u30fc\u30b9\u60c5\u5831\u3092\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u304b\u3089\u30c7\u30d7\u30ed\u30a4\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000102043324\" data-doc-type=\"writer\">\u4f7f\u7528\u7d71\u8a08\u306eUI\u306e\u5237\u65b0<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"21924148\" data-list-info=\"{&quot;id&quot;:&quot;21924148&quot;,&quot;l&quot;:0}\">\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u4f7f\u7528\u7d71\u8a08\u306eUI\u3092\u5237\u65b0\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/ui-state.png\" \/><\/p>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"80988880\" data-list-info=\"{&quot;id&quot;:&quot;80988880&quot;,&quot;l&quot;:0}\">\u30de\u30eb\u30c1\u30e9\u30a4\u30f3\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c6\u30ad\u30b9\u30c8\u30a8\u30ea\u30a2\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u306b\u57fa\u3065\u3044\u3066\u52d5\u7684\u306b\u8abf\u6574\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000102043324\" data-doc-type=\"writer\">Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/span><\/h5>\n<ul>\n<li>\u8a00\u8a9e\u304c\u82f1\u8a9e\u4ee5\u5916\u306e\u8a2d\u5b9a\u306e\u5834\u5408\u3001Azure\u3067\u30b5\u30a4\u30c8\u3068\u90e8\u7f72\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u767d\u306e\u307e\u307e\u3060\u3068\u3001Azure\u304b\u3089\u30e6\u30fc\u30b6\u30fc\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u304d\u306b\u8aa4\u3063\u305f\u30b5\u30a4\u30c8\u3068\u90e8\u7f72\u306e\u5024\u304c\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5185\u90e8\u30c8\u30fc\u30af\u30f3\u306e\u554f\u984c\u306b\u3088\u308a\u3001Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u3092\u6709\u52b9\u306b\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"82597667\" data-list-info=\"{&quot;id&quot;:&quot;82597667&quot;,&quot;l&quot;:0}\">ServiceDesk Plus Cloud\u306e\u8868\u793a\u30e2\u30fc\u30c9\u306e\u901a\u77e5\u304c\u3001\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306b\u6b63\u3057\u304f\u6e21\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"78010907\" data-list-info=\"{&quot;id&quot;:&quot;78010907&quot;,&quot;l&quot;:0}\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30dd\u30fc\u30bf\u30eb\u3092\u6709\u52b9\/\u7121\u52b9\u306b\u3059\u308b\u969b\u306e\u3001ServiceDesk Plus Cloud\u3068 SalesIQ\u9593\u306e\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e746\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u540d\u306b\u65e5\u672c\u8a9e\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30b0\u30eb\u30fc\u30d7\u3092\u8ffd\u52a0\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cc7\u7523\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u5236\u9650\u3055\u308c\u3066\u3044\u308b\u6280\u8853\u62c5\u5f53\u8005\u306b\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u8b66\u544a\u30d0\u30ca\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>SDAdmin\u306e\u5f79\u5272\u3068\u30ab\u30b9\u30bf\u30e0\u3067\u4f5c\u6210\u3057\u305f\u5f79\u5272\u3092\u6301\u3064\u6280\u8853\u62c5\u5f53\u8005\u304c\u672a\u5272\u308a\u5f53\u3066\u306e\u4e00\u822c\u30bf\u30b9\u30af\u3092\u958b\u3053\u3046\u3068\u3059\u308b\u3068\u3001\u30a8\u30e9\u30fc\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5168\u4f53\u3067\u3001\u300catleast\u300d\u3092\u300cat least\u300d\u306b\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u300c\u90e8\u7f72\u306f\u8ffd\u52a0\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u300d\u306b\u30c1\u30a7\u30c3\u30af\u304c\u5165\u3063\u3066\u3044\u308b\u72b6\u614b\u3067\u3001\u540c\u3058\u540d\u524d\u306e\u90e8\u7f72\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3068\u3001\u91cd\u8907\u30c7\u30fc\u30bf\u304c\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u305f\u30bf\u30b9\u30af\u306e\u4f5c\u696d\u30ed\u30b0\u304c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u4f5c\u696d\u30ed\u30b0\u4e00\u89a7\u30da\u30fc\u30b8\u3001\u304a\u3088\u3073\u4f5c\u696d\u30ed\u30b0\u30ec\u30dd\u30fc\u30c8\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30a4\u30c8\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u3067\u3001\u30bf\u30a4\u30e0\u30be\u30fc\u30f3\u3092\u56fd\u306a\u3057\u3067\uff08GMT +00:00\uff09\u3068\u3057\u3066\u66f4\u65b0\u3059\u308b\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cfc\u8cb7<\/h5>\n<ul>\n<li>\u7279\u5b9a\u306e\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u4fa1\u683c\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u5c0f\u6570\u70b9\u4ee5\u4e0b\u306e\u5024\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u901a\u77e5\u306b\u304a\u3044\u3066\u3001GL\u30b3\u30fc\u30c9\u3068\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5909\u6570\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u5951\u7d04\u306e\u8ca9\u58f2\u5143\u306e\u901a\u8ca8\u306e\u5024\u3092\u5909\u66f4\u3059\u308b\u3068\u3001\u7121\u52b9\u306a\u70ba\u66ff\u30ec\u30fc\u30c8\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u3067\u77e2\u5370\u30ad\u30fc\u3092\u4f7f\u7528\u3057\u3066\u8cfc\u8cb7\u6ce8\u6587\u66f8\u3092\u79fb\u52d5\u3059\u308b\u3068\u3001\u300c\u8acb\u6c42\u66f8\u300d\u30bf\u30d6\u306b\u3072\u3068\u3064\u524d\u306e\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306e\u300c\u8acb\u6c42\u66f8\u300d\u304c\u8868\u793a\u3055\u308c\u3001\u300c\u652f\u6255\u3044\u300d\u30bf\u30d6\u306b\u7121\u52b9\u306aURL\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8cfc\u8cb7\u6ce8\u6587\u66f8\u30d5\u30a9\u30fc\u30e0\u3067\u3001\u901a\u8ca8\u8a18\u53f7\u304c\u4fa1\u683c\u306e\u5024\u306b\u91cd\u306a\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"44139856\" data-list-info=\"{&quot;id&quot;:&quot;44139856&quot;,&quot;l&quot;:0}\">Azure AD\u306e\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u4e2d\u306b\u3001\u540c\u671f\u8a2d\u5b9a\u3067\u30de\u30c3\u30d4\u30f3\u30b0\u3055\u308c\u305f\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5165\u529b\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"85217152\" data-list-info=\"{&quot;id&quot;:&quot;85217152&quot;,&quot;l&quot;:0}\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u8ee2\u9001\u6642\u306b\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u304c\u8ffd\u52a0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30bd\u30d5\u30c8\u30d5\u30a7\u30a2<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"96071692\" data-list-info=\"{&quot;id&quot;:&quot;96071692&quot;,&quot;l&quot;:0}\">\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5c65\u6b74\u30da\u30fc\u30b8\u3067\u300cDiscovered\u300d\u306e\u30b9\u30da\u30eb\u306b\u8aa4\u308a\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"87518596\" data-list-info=\"{&quot;id&quot;:&quot;87518596&quot;,&quot;l&quot;:0}\">\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3068\u3057\u3066\u8ffd\u52a0\u3055\u308c\u305fHTML\u3001XHTML\u3001HTM\u30d5\u30a1\u30a4\u30eb\u306b\u304a\u3044\u3066\u3001\u30b3\u30fc\u30c9\u306e\u307f\u3092\u8868\u793a\u3059\u308b\u4ed5\u69d8\u306b\u5909\u66f4\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e746\u670820\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e745\u670827\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u8005<\/span><\/h5>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u304a\u3044\u3066\u3001\u6700\u7d42\u66f4\u65b0\u8005\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u8ffd\u52a0\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u8ffd\u52a0\u3057\u305f\u3068\u304d\u306b\u6700\u7d42\u66f4\u65b0\u8005\u60c5\u5831\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002 \u3053\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306f\u540c\u69d8\u306b\u3001\u30ec\u30dd\u30fc\u30c8\u3001Zoho Analytics\u3001\u81ea\u52d5\u5316\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\uff06\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3001\u901a\u77e5\u306b\u3082\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u696d\u52d9\u30eb\u30fc\u30eb\u3001SLA\u3001\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u8005\u304c\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u305f\u524d\u306e\u30e6\u30fc\u30b6\u30fc\u3068\u3057\u3066\u4fdd\u6301\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30c8\u30ea\u30ac\u30fc\u3067\u306f\u3001\u73fe\u5728\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4fdd\u6301\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u81ea\u52d5\u5316\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u3063\u3066\u64cd\u4f5c\u304c\u5b9f\u884c\u3055\u308c\u305f\u5834\u5408\u3001\u6700\u7d42\u66f4\u65b0\u8005\u306f\u300cSYSTEM\u300d\u3068\u3057\u3066\u66f4\u65b0\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">Zia\u306e\u30dd\u30fc\u30e9\u30f3\u30c9\u8a9e\u306e\u30b5\u30dd\u30fc\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">Zia AI\u304c\u30dd\u30fc\u30e9\u30f3\u30c9\u8a9e\u306e\u5206\u91ce\u5225\u4e88\u6e2c\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/polish.png\" alt=\"Polish Support for Zia\" \/><\/p>\n<h5><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">ALC\u30d0\u30fc\u30b3\u30fc\u30c9\u30d5\u30a9\u30fc\u30e0\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">\u8cc7\u7523\u3092\u8ffd\u52a0\u3059\u308b\u969b\u306b\u3001\u8907\u6570\u306e\u30d0\u30fc\u30b3\u30fc\u30c9\u3092\u30b9\u30ad\u30e3\u30f3\u3057\u3001<\/span>\u4e00\u5ea6\u306b\u8907\u6570\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5165\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/alc-barcode.png\" alt=\"ALC Barcode Form Enhancements\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/scanned-barcode.png\" alt=\"ALC Barcode Form Enhancements\" 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data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocz7c2yk33navk&quot;,&quot;id&quot;:&quot;toc_e2yjqe4sjwlq&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_e2yjqe4sjwlq\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocz7c2yk33navk&quot;,&quot;id&quot;:&quot;toc_e2yjqe4sjwlq&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_e2yjqe4sjwlq\">\u00a0<\/span><\/h5>\n<ul>\n<li>\u8cc7\u7523\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u4ee5\u4e0b\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n\u4f5c\u6210\u8005\u3001\u4f5c\u6210\u65e5\u6642\u3001\u6700\u7d42\u66f4\u65b0\u8005\u3001\u6700\u7d42\u66f4\u65b0\u65e5\u6642<\/li>\n<li>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a2\u30c0\u30d7\u30bf\u60c5\u5831\u306e\u30bf\u30a4\u30d7\u306b\u3001APN\u3001LTE\u30015G\u3068\u3044\u3046\u65b0\u3057\u3044\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30a2\u30c0\u30d7\u30bf\u306e\u30bf\u30a4\u30d7\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">\u540c\u671f\u30eb\u30fc\u30eb\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3bCMDB\uff3d\u2192\uff3bSync Rules\uff08\u540c\u671f\u30eb\u30fc\u30eb\uff09\uff3d \u304b\u3089\u3001\u3059\u3079\u3066\u306eCI\u306b\u5bfe\u3057\u3066\u540c\u671f\u30eb\u30fc\u30eb\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sync-rule.png\" alt=\"Sync Rule Enhancements\" \/><\/p>\n<ul>\n<li>\u540c\u671f\u30eb\u30fc\u30eb\u306b\u3088\u308a\u3001\u8cc7\u7523\u306b\u5bfe\u3057\u3066\u4ee5\u4e0b\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30fbCI\u304b\u3089\u8cc7\u7523\u3092\u4f5c\u6210\u3059\u308b<br \/>\n\u30fbCI\u304c\u524a\u9664\u3055\u308c\u305f\u3068\u304d\u3001\u8cc7\u7523\u3092\u524a\u9664\u3059\u308b<\/li>\n<li>\u540c\u671f\u30eb\u30fc\u30eb\u3092\u4ecb\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u3092CI\u3068\u3057\u3066CMDB\u306b\u540c\u671f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u540c\u671f\u30eb\u30fc\u30eb\u3092\u4ecb\u3057\u3066\u3001\u8cc7\u7523\u3068CI\u3092\u53cc\u65b9\u5411\u306b\u540c\u671f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">CMDB\u306e\u4e00\u89a7\u30d3\u30e5\u30fc\u30d5\u30a3\u30eb\u30bf\u30fc\u3068\u305d\u306e\u4ed6\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">CMDB\u306e\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u958b\u767a\u8005\u30b9\u30da\u30fc\u30b9\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\uff3d\u2192\uff3bCMDB\uff3d\u306b\u3066\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306bCMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u3092\u4f7f\u7528\u3059\u308b\u304b\u3001URL\u3092<\/span>\u547c\u3073\u51fa\u3059\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u69cb\u6210\u3057\u3001CMDB\u306eCI\u3067\u5b9f\u884c\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/cmdb.png\" alt=\"Custom Menu for CMDB\" \/><\/p>\n<p><span data-doc-id=\"4504799000101521712\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001CI\u60c5\u5831\u30da\u30fc\u30b8\u3067\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u3068\u3057\u3066\u5229\u7528\u3067\u304d\u307e\u3059\u3002CI\u60c5\u5831\u30da\u30fc\u30b8\u3067\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5229\u7528\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u306f\u3001\u30ab\u30b9\u30bf\u30e0\u30e1\u30cb\u30e5\u30fc\u306b\u8a2d\u5b9a\u3055\u308c\u305f\u6761\u4ef6\u306b\u57fa\u3065\u304d\u307e\u3059\u3002<\/span><\/p>\n<h5>CMDB\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30eb\u30bf\u30fc<img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/filter-icon.png\" width=\"25\" height=\"25\" \/>\u3092\u9069\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u57fa\u6e96\u306b\u57fa\u3065\u3044\u3066CMDB\u4e00\u89a7\u30d3\u30e5\u30fc\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8a2d\u5b9a\u3055\u308c\u305f\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u306f\u3001\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u983b\u7e41\u306b\u4f7f\u7528\u3059\u308b\u30d5\u30a3\u30eb\u30bf\u30fc\u3092\u304a\u6c17\u306b\u5165\u308a\u3068\u3057\u3066\u30de\u30fc\u30af\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/favorites.png\" alt=\"Custom Menu for CMDB\" \/><\/p>\n<ul>\n<li>\u64cd\u4f5c\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u3001\u65e5\u4ed8\u306b\u57fa\u3065\u3044\u3066CI\u5c65\u6b74\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3057\u3001\u4e26\u3079\u66ff\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/web-server.png\" alt=\"Custom Menu for CMDB\" \/><\/p>\n<h5>\u4e00\u822c\u7684\u306a\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>CI\u60c5\u5831\u30da\u30fc\u30b8\u306e\u95a2\u9023\u4ed8\u3051\u30bf\u30d6\u304b\u3089\u3001CI\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u5951\u7d04\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>CMDB\u306eCI\u30bf\u30a4\u30d7\u306e\u4e0a\u9650\u3092200\u500b\u306b\u5897\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>CMDB\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u3092CMDB\u3067\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/general-enhancements.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"87521928\" data-list-info=\"{&quot;id&quot;:&quot;87521928&quot;,&quot;l&quot;:0}\">CI\u30bf\u30a4\u30d7\u306b\u304a\u3044\u3066\u3001\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u5fc5\u9808\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/mandate-additional-fields.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"87521928\" data-list-info=\"{&quot;id&quot;:&quot;87521928&quot;,&quot;l&quot;:0}\">\u64cd\u4f5c\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u3001\u65e5\u4ed8\u306b\u57fa\u3065\u3044\u3066\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u5c65\u6b74\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3057\u3001\u4e26\u3079\u66ff\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e746\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u30c7\u30fc\u30bf\u30a4\u30f3\u30dd\u30fc\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"53573438\" data-list-info=\"{&quot;id&quot;:&quot;53573438&quot;,&quot;l&quot;:0}\">\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u5931\u6557\u3057\u305f\u30ec\u30b3\u30fc\u30c9\u3092XLSX\u5f62\u5f0f\u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3001\u30ec\u30d3\u30e5\u30fc\u3057\u3066\u518d\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000100664208\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u3067\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u304c\u975e\u5e38\u306b\u898b\u3065\u3089\u3044\u90e8\u5206\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>Grammarly\u306e\u62e1\u5f35\u6a5f\u80fd\u304c\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u52d5\u4f5c\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u5909\u66f4\u304c\u306a\u3044\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001\u5909\u66f4\u3092\u4fdd\u5b58\u3059\u308b\u30d7\u30ed\u30f3\u30d7\u30c8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u554f\u984c\u3001\u304a\u3088\u3073\u8cc7\u7523\u306e\u4e00\u89a7\u30d3\u30e5\u30fc\uff08\u30b0\u30ea\u30c3\u30c9\uff09\u306b\u304a\u3044\u3066\u3001\u30ab\u30e9\u30e0\u9078\u629e\u30c4\u30fc\u30eb\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30ab\u30e9\u30e0\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30ab\u30e9\u30e0\u306e\u4e26\u3079\u66ff\u3048\u6642\u306b\u30c7\u30fc\u30bf\u306e\u91cd\u8907\u3084\u30ab\u30e9\u30e0\u3068\u30c7\u30fc\u30bf\u306e\u4e0d\u4e00\u81f4\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>ServiceDesk Plus Cloud\u304b\u3089Gmail\u306b\u9001\u4fe1\u3055\u308c\u305f\u30d5\u30a1\u30a4\u30eb\u306e\u540d\u524d\u304c\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e746\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>ServiceDesk Plus Cloud\u306e\u30d5\u30a1\u30d3\u30b3\u30f3\u3092\u66f4\u65b0\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>ServiceDesk Plus Cloud\u306e\u8a00\u8a9e\u306e\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u3001\u30a6\u30af\u30e9\u30a4\u30ca\u8a9e\u3068\u30d2\u30f3\u30c7\u30a3\u30fc\u8a9e\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002\uff3b\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u8868\u793a\u8a00\u8a9e\u306e\u9078\u629e\uff3d\u304b\u3089\u8a00\u8a9e\u3092\u5909\u66f4\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306b\u304a\u3044\u3066\u3001\u4e2d\u56fd\u8a9e\u306e\u30d8\u30eb\u30d7\u30ab\u30fc\u30c9\u304c\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cfc\u8cb7<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"42372421\" data-list-info=\"{&quot;id&quot;:&quot;42372421&quot;,&quot;l&quot;:0}\">\u8cfc\u8cb7\u6ce8\u6587\u66f8\u306eID\u304c\u91cd\u8907\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e745\u670827\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5>\u7ba1\u7406<\/h5>\n<ul>\n<li>\u30c8\u30ea\u30ac\u30fc\u306e\u6761\u4ef6\u306b\u304a\u3044\u3066\u3001\u6f14\u7b97\u5b50\u300c\uff5e\u306b\u5909\u66f4\u3055\u308c\u308b\u300d\u3067\u8a2d\u5b9a\u3057\u305f\u5834\u5408\u3001\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30f3\u30d7\u30eb\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e745\u670821\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e744\u670823\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3001\u554f\u984c\u3001\u8cc7\u7523\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><\/h4>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u3001\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u307e\u305f\u306f\u8cc7\u7523\u306b\u304a\u3044\u3066\u3001\u5186\u6ed1\u304b\u3064\u4f53\u7cfb\u7684\u306a\u30af\u30ed\u30fc\u30ba\u3092\u78ba\u5b9f\u306b\u3059\u308b\u305f\u3081\u306b\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\uff3d\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\">\u30ea\u30af\u30a8\u30b9\u30c8\/\u30ec\u30b3\u30fc\u30c9\u306b\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u7ba1\u7406\u8005\u306f\u6b21\u306e\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u8a2d\u5b9a\u3057\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u307e\u305f\u306f\u8cc7\u7523\u30ec\u30b3\u30fc\u30c9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u306a\u304a\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u7528\u306b\u5225\u3005\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-incident.png\" alt=\"Workflows for Incident\/Service Request\" width=\"1152\" height=\"623\" \/><\/p>\n<h5>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306eUI\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u30d3\u30e5\u30fc\u3001PDF\u30d3\u30e5\u30fc\u306eUI\u304c\u6700\u9069\u5316\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30df\u30cb\u30b9\u30c6\u30f3\u30b7\u30eb\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u53f3\u30af\u30ea\u30c3\u30af\u3072\u3068\u3064\u3067\u30ce\u30fc\u30c9\u3092\u8ffd\u52a0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/change-workflow-editor-report.png\" alt=\"The UI of workflow editor\" width=\"615\" height=\"465\" \/><\/p>\n<h5><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4f8b\uff1a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u30ab\u30c6\u30b4\u30ea\u3068\u6027\u8cea\u306b\u57fa\u3065\u3044\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8a55\u4fa1\u3059\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u30ca\u30d3\u30b2\u30fc\u30c8\u3059\u308b\u6761\u4ef6\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u3001\u30bf\u30b9\u30af\u3001\u304a\u3088\u3073\u305d\u306e\u4ed6\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u30ab\u30c6\u30b4\u30ea\u3068\u6027\u8cea\u306b\u57fa\u3065\u3044\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u8a55\u4fa1\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f53\u7cfb\u7684\u306a\u30af\u30ed\u30fc\u30ba\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-workflow-incident.png\" alt=\"Sample Workflow - Incident\" width=\"1162\" height=\"557\" \/><\/p>\n<h5><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4f8b\uff1a\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u5206\u5c90\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5206\u5c90\u3057\u3001\u30ea\u30bd\u30fc\u30b9\u3068\u30bf\u30b9\u30af\u6761\u4ef6\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u4e2d\u306b\u5fc5\u8981\u306a\u8907\u6570\u306e\u30ea\u30bd\u30fc\u30b9\u3068\u30a2\u30af\u30bb\u30b9\u8a31\u53ef\u3092\u5272\u308a\u5f53\u3066\u307e\u3059\u3002<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-workflow-service-req.png\" alt=\"Sample Workflow - Service Request\" width=\"1190\" height=\"570\" \/><\/p>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4f8b\uff1a\u554f\u984c\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/h5>\n<p>if\u304a\u3088\u3073\u5f85\u6a5f\u306e\u6761\u4ef6\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u7d4c\u8def\u3092\u6307\u5b9a\u3057\u3001\u30ab\u30b9\u30bf\u30e0\u95a2\u6570\u30a2\u30af\u30b7\u30e7\u30f3\u30ce\u30fc\u30c9\u3092\u8a2d\u5b9a\u3057\u3066\u95a2\u6570\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u5831\u544a\u3055\u308c\u305f\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u3001\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u30af\u30ed\u30fc\u30ba\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-workflow-problem.png\" alt=\"Sample Workflow - Problem\" width=\"1213\" height=\"656\" \/><\/p>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u4f8b\uff1a\u8cc7\u7523\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/h5>\n<p>\u901a\u77e5\u30ce\u30fc\u30c9\u3068\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u8cc7\u7523\u304c\u8cc7\u7523\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u901a\u77e5\u306e\u4e0a\u3001\u5272\u308a\u5f53\u3066\u3089\u308c\u3001\u4e0d\u8db3\u3001\u671f\u9650\u5207\u308c\u3001\u7834\u640d\u306e\u5834\u5408\u306b\u5831\u544a\u3055\u308c\u308b\u3088\u3046\u306b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u69cb\u6210\u3057\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/sample-workflow-asset.png\" alt=\"Sample Workflow - Asset\" width=\"1248\" height=\"675\" \/><\/p>\n<h5>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u95a2\u9023\u4ed8\u3051<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u3067\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u9069\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u307e\u305f\u306f\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u3044\u305a\u308c\u304b\u3068\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4e21\u65b9\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/li>\n<li>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5834\u5408\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\uff3b\u7ba1\u7406\uff3d\u914d\u4e0b\u3067\u305d\u308c\u305e\u308c\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u307e\u3059\u3002<\/li>\n<li>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a\u304b\u3089\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u9069\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associate-workflows-a.png\" alt=\"Sample Workflow - Asset\" width=\"1256\" height=\"602\" \/><\/p>\n<ul>\n<li>\u8cc7\u7523\u306b\u3064\u3044\u3066\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u7279\u5b9a\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u8cc7\u7523\u306e\u4f5c\u6210\u5f8c\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u5272\u308a\u5f53\u3066\u3089\u308c\u307e\u3059\u30021\u3064\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f1\u3064\u3060\u3051\u3067\u3059\u3002<\/li>\n<li>\u88fd\u54c1\u30bf\u30a4\u30d7\u4e00\u89a7\u30da\u30fc\u30b8\u306b\u3001\u88fd\u54c1\u304c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u3069\u3061\u3089\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u304b\u3092\u793a\u3059\u65b0\u3057\u3044\u30ab\u30e9\u30e0\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/associate-workflows-b.png\" alt=\"Sample Workflow - Asset\" width=\"1253\" height=\"389\" \/><\/p>\n<p><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6ce8\u610f\uff1a\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306e\u81ea\u52d5\u5316\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u306f\u4f5c\u6210\u3067\u304d\u307e\u305b\u3093\u3002\u9006\u3082\u307e\u305f\u540c\u69d8\u3067\u3059\u3002<\/span><\/p>\n<h5>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5272\u308a\u5f53\u3066\/\u53d6\u308a\u6d88\u3057<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5272\u308a\u5f53\u3066\/\u53d6\u308a\u6d88\u3057\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f7f\u7528\u3059\u308b\u65e2\u5b58\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u9069\u7528\/\u9069\u7528\u89e3\u9664\u3059\u308b\u305f\u3081\u306b\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\/\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\/\u554f\u984c\u30ea\u30af\u30a8\u30b9\u30c8\u307e\u305f\u306f\u8cc7\u7523\u30ec\u30b3\u30fc\u30c9\u304c\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u306b\u307e\u3060\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u306e\u307f\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\u306b\u5bfe\u3059\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f7f\u7528\u3057\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u5236\u9650<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u554f\u984c\u3067\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u304a\u3051\u308b\u627f\u8a8d\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u30ea\u30bd\u30fc\u30b9\u30d9\u30fc\u30b9\u306e\u627f\u8a8d\u304c\u30ea\u30bd\u30fc\u30b9\u6761\u4ef6\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u5206\u5c90\/\u5408\u6d41\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u4e26\u884c\u627f\u8a8d\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u5fc5\u8981\u306a\u627f\u8a8d\u30d7\u30ed\u30bb\u30b9\u304c\u5b8c\u4e86\u3057\u305f\u5f8c\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c<\/h5>\n<p>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u304a\u3088\u3073\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u306e\u8a73\u7d30\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u8cc7\u7523\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u304a\u3088\u3073\u4e00\u89a7\u30da\u30fc\u30b8\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-execution-report.png\" alt=\"Sample Workflow - Asset\" width=\"1245\" height=\"676\" \/><\/p>\n<p><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u6ce8\u610f\uff1a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u304a\u3088\u3073\u95a2\u9023\u3059\u308b\u60c5\u5831\u306b\u3001\u4f9d\u983c\u8005\u306f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3002<\/span><\/p>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"10402115\" data-list-info=\"{&quot;id&quot;:&quot;10402115&quot;,&quot;l&quot;:0}\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u3001\u8cfc\u8cb7\u767a\u6ce8\u66f8\u306b\u304a\u3044\u3066\u3001\u627f\u8a8d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u300cDenied\uff08\u5374\u4e0b\u6e08\u307f\uff09\u300d\u304c\u300cRejected\uff08\u5374\u4e0b\u6e08\u307f\uff09\u300d\u3068\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u7d44\u307f\u8fbc\u307f\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/span><\/h5>\n<ul>\n<li>\u30ad\u30e3\u30f3\u30d0\u30b9\u306e\u53f3\u5074\u306b\u3042\u308b\u30b9\u30c6\u30f3\u30b7\u30eb\u30da\u30a4\u30f3\u304c\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u6298\u308a\u305f\u305f\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\/\u554f\u984c\/\u8cc7\u7523\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u793a\u3059\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/\/workflow-enhancements.png\" alt=\"Sample Workflow - Asset\" width=\"1231\" height=\"392\" \/><\/p>\n<h5><span data-doc-id=\"4504799000098329176\" data-doc-type=\"writer\">\u5909\u66f4\uff06\u30ea\u30ea\u30fc\u30b9<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"68074714\" data-list-info=\"{&quot;id&quot;:&quot;68074714&quot;,&quot;l&quot;:0}\">\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u65e5\u4ed8\u6642\u523b\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u73fe\u5728\u6642\u523b\u306b\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u4e0d\u5177\u5408\u4fee\u6b63<\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u3001\u73fe\u5728\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u306b\u3088\u3063\u3066\u7ba1\u7406\u3055\u308c\u3066\u3044\u306a\u3044\u627f\u8a8d\u5b8c\u4e86\u6642\u306b\u3001\u30b9\u30c6\u30fc\u30b8\u306e\u627f\u8a8d\u304c\u627f\u8a8d\u3055\u308c\u308b\u3079\u304d\u30af\u30ed\u30fc\u30ba\u30eb\u30fc\u30eb\u3092\u901a\u904e\u3057\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u306711\u4eba\u4ee5\u4e0a\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"62719090\" data-list-info=\"{&quot;id&quot;:&quot;62719090&quot;,&quot;l&quot;:0}\">\u5909\u66f4\u4e00\u89a7\u30d3\u30e5\u30fc\u306b\u5909\u66f4\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e745\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"61895731\" data-list-info=\"{&quot;id&quot;:&quot;61895731&quot;,&quot;l&quot;:0}\">Azure AD\u30c9\u30e1\u30a4\u30f3\u306b\u63a5\u7d9a\u3055\u308c\u305f\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u4e00<\/span><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u822c<\/span><\/h5>\n<ul>\n<li>\u30e1\u30fc\u30eb\u306e\u627f\u8a8d\u30ea\u30f3\u30af\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001\u66f8\u5f0f\u306e\u306a\u3044\u627f\u8a8d\u30da\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ab\u30f3\u30d0\u30f3\u30d3\u30e5\u30fc\u306711\u4ef6\u4ee5\u4e0a\u306e\u30ec\u30b3\u30fc\u30c9\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"61380912\" data-list-info=\"{&quot;id&quot;:&quot;61380912&quot;,&quot;l&quot;:0}\">\u30a2\u30ab\u30a6\u30f3\u30c8\u30ea\u30f3\u30afURL\u304c\u3001\u30a6\u30a7\u30fc\u30eb\u30ba\u8a9e\/\u30c9\u30a4\u30c4\u8a9e\/\u30b9\u30da\u30a4\u30f3\u8a9e\/\u30ed\u30b7\u30a2\u8a9e\/\u30b9\u30a6\u30a7\u30fc\u30c7\u30f3\u8a9e\u7528\u306eMicrosoft Outlook\u306e\u30a2\u30c0\u30d7\u30c6\u30a3\u30d6\u30ab\u30fc\u30c9\u306e\u30c6\u30ad\u30b9\u30c8\u3068\u3057\u3066\u30ec\u30f3\u30c0\u30ea\u30f3\u30b0\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30bf\u30b9\u30af<\/h5>\n<ul>\n<li>\u30bf\u30b9\u30af\u306e\u4f9d\u5b58\u95a2\u4fc2\u3067\u3001\u30bf\u30b9\u30af\u306e\u9032\u6357\u3092\u793a\u3059\u30ab\u30e9\u30fc\u30b3\u30fc\u30c9\u304c\u3001\u30c0\u30fc\u30af\u30e2\u30fc\u30c9\u3067\u6b63\u3057\u304f\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8907\u6570\u306e\u30bf\u30b9\u30af\u304c\u3042\u308b\u5834\u5408\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u30bf\u30b9\u30af\u3092\u6574\u7406\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cfc\u8cb7<\/h5>\n<ul>\n<li>GL\u30b3\u30fc\u30c9\u3068\u30b3\u30b9\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5185\u90e8\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3001\u300c\u3053\u306e\u6ce8\u6587\u66f8\u3092\u767a\u6ce8\u3059\u308b\u300d\u306e\u30e1\u30fc\u30eb\u901a\u77e5\u306b\u542b\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u540c\u671f\u30eb\u30fc\u30eb\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u4eee\u60f3\u30db\u30b9\u30c8\u304c\u30b9\u30ad\u30e3\u30f3\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e745\u67083\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">Azure\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"53360830\" data-list-info=\"{&quot;id&quot;:&quot;53360830&quot;,&quot;l&quot;:0}\">Azure\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u30ec\u30dd\u30fc\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u5237\u65b0\u3055\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u304c\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"47853956\" data-list-info=\"{&quot;id&quot;:&quot;47853956&quot;,&quot;l&quot;:0}\">\u30ab\u30b9\u30bf\u30e0\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u304b\u3089\u62e1\u5f35\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u4f5c\u6210\u3055\u308c\u305f\u30b3\u30cd\u30af\u30b7\u30e7\u30f3\u3092\u8a8d\u8a3c\/\u7834\u68c4\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e745\u67082\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e744\u67089\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/h5>\n<p><strong>\u554f\u984c\u306e\u30b3\u30d4\u30fc<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u554f\u984c\u306e\u30b3\u30d4\u30fc\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u554f\u984c\u306e\u8a73\u7d30\u30da\u30fc\u30b8\u304b\u3089\u554f\u984c\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30b3\u30d4\u30fc\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f<\/span>\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/copy-problem.png\" alt=\"Copy Problem\" width=\"1070\" height=\"371\" \/><\/p>\n<p><strong>\u554f\u984c\u306e\u3054\u307f\u7bb1<\/strong><\/p>\n<ul>\n<li>\u524a\u9664\u3057\u305f\u554f\u984c\u304c\u3054\u307f\u7bb1\u306b\u79fb\u52d5\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6280\u8853\u62c5\u5f53\u8005\u306f\u3054\u307f\u7bb1\u304b\u3089\u554f\u984c\u3092\u30ea\u30b9\u30c8\u30a2\/\u524a\u9664\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<li>\u524a\u9664\u3057\u305f\u554f\u984c\u3092\u524a\u9664\u6642\u304b\u308930\u65e5\u4ee5\u5185\u3067\u3042\u308c\u3070\u30ea\u30b9\u30c8\u30a2\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u554f\u984c\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u65b0\u3057\u3044\u30d5\u30a3\u30eb\u30bf\u30fc\u300cTrashed Problems\uff08\u554f\u984c\u306e\u3054\u307f\u7bb1\uff09\u300d\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/trash-problem.png\" alt=\"Trash Problem\" width=\"1066\" height=\"333\" \/><\/p>\n<h5><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/h5>\n<p><strong>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\uff3d\u304b\u3089\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u95a2\u9023\u3059\u308b\u8a2d\u5b9a\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/solutions-management.png\" width=\"954\" height=\"558\" \/><\/p>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u901a\u77e5\u30eb\u30fc\u30eb\uff3d\u306b\u3001\u4ee5\u4e0b\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u7ba1\u7406\u8005\u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30fbSelect the technicians to notify when a solution has reached its review date\uff08\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u30ec\u30d3\u30e5\u30fc\u65e5\u306b\u9054\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\uff09<br \/>\n\u30fbSelect the technicians to notify when a solution has reached its expiry date\uff08\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u7d42\u4e86\u65e5\u306b\u9054\u3057\u305f\u3068\u304d\u3001\u6b21\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\uff09<br \/>\n\u30fbSolution Forward Notification Email\uff08\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u8ee2\u9001\u901a\u77e5\u30e1\u30fc\u30eb\uff09<\/li>\n<li>\u4ee5\u4e0b\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u30ec\u30d3\u30e5\u30fc\u65e5\u304c\u8feb\u3063\u3066\u3044\u308b\u3068\u304d\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<br \/>\n\u30fb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u7d42\u4e86\u3059\u308b\u3068\u304d\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5<\/li>\n<li>\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u4e00\u89a7\u307e\u305f\u306f\u30af\u30e9\u30b7\u30c3\u30af\u30d3\u30e5\u30fc\u3067\u3001\u30c8\u30d4\u30c3\u30af\u30d5\u30a3\u30eb\u30bf\u30fc\u914d\u4e0b\u306b\u8a2d\u5b9a\u3055\u308c\u305f\u500b\u5225\u306e\u8a2d\u5b9a\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u4ed6\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30da\u30fc\u30b8\u306b\u79fb\u52d5\u3057\u3066\u3082\u4fdd\u6301\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/solutions-list.png\" width=\"1125\" height=\"217\" \/><\/p>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h5>\n<p><strong>\u76e3\u67fb\u30ed\u30b0<\/strong><\/p>\n<ul>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c7\u30fc\u30bf\u7ba1\u7406\uff3d\u2192\uff3b\u76e3\u67fb\u30ed\u30b0\uff3d\u3067\u3001\u7ba1\u7406\u30bf\u30d6\u3067\u5b9f\u884c\u3055\u308c\u305f\u3059\u3079\u3066\u306e\u64cd\u4f5c\u304c\u76e3\u67fb\u30ed\u30b0\u306b\u8a18\u9332\u3055\u308c\u3001\u7ba1\u7406\u8005\u304c\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u76e3\u67fb\u30ed\u30b0\u3067\u306f\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u3044\u3064\u3001\u3069\u3053\u3067\u3001\u8ab0\u306b\u3088\u3063\u3066\u5b9f\u884c\u3055\u308c\u305f\u304b\u3068\u3044\u3046\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/audit-log.png\" width=\"1125\" height=\"513\" \/><\/p>\n<p><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u306e\u65b0\u3057\u3044\u30ab\u30e9\u30e0<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">ServiceDesk Plus Cloud\u306e\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u306b\u30b5\u30d6\u30ab\u30c6\u30b4\u30ea\u3068\u9805\u76ee\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>Zoho Editor\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30a8\u30c7\u30a3\u30bf\u30fc\u3092\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3057\u3001\u65b0\u6a5f\u80fd\u306e\u8ffd\u52a0\u3068\u4e0d\u5177\u5408\u4fee\u6b63\u3092\u884c\u3044\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><strong>Zia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30b9\u30da\u30a4\u30f3\u8a9e\u306e\u30b5\u30dd\u30fc\u30c8<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u30b9\u30da\u30a4\u30f3\u8a9e\u306e\u8907\u5408\u4f1a\u8a71\uff08BC\uff09\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u3088\u308a\u3001\u7ba1\u7406\u8005\u306f\u8907\u5408\u4f1a\u8a71<\/span>\u30d3\u30eb\u30c0\u30fc\u3092\u5229\u7528\u3057\u3066\u30b9\u30da\u30a4\u30f3\u8a9e\u5c02\u7528\u306e\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u3001\u305d\u306e\u30b9\u30da\u30a4\u30f3\u8a9e\u30d5\u30ed\u30fc\u3092\u30b9\u30da\u30a4\u30f3\u8a9e\u306eZia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u516c\u958b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u30b9\u30da\u30a4\u30f3\u8a9e\u306eZia\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u306f\u3001\u30b9\u30da\u30a4\u30f3\u8a9e\u3067\u4f5c\u6210\u3055\u308c\u305f\u8907\u5408\u4f1a\u8a71\u30d5\u30ed\u30fc\u306e\u307f\u304c\u542b\u307e\u308c\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><strong>\u4ed5\u69d8\u5909\u66f4<\/strong><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000096920544\" data-doc-type=\"writer\">\u8907\u5408\u4f1a\u8a71\u30d3\u30eb\u30c0\u30fc\u306b\u304a\u3044\u3066\u3001\u4e00\u89a7\u8868\u793a\u3068\u30b0\u30ea\u30c3\u30c9\u8868\u793a\u3092\u5207\u308a\u66ff\u3048\u308b\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u524a\u9664\u3055\u308c\u3001\u3088\u308a\u5408\u7406\u7684\u306a\u52d5\u4f5c\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e744\u670824\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"94869162\" data-list-info=\"{&quot;id&quot;:&quot;94869162&quot;,&quot;l&quot;:0}\">\u8cc7\u7523\u304b\u3089\u30e9\u30a4\u30bb\u30f3\u30b9\u304c\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304c\u524a\u9664\u3055\u308c\u305f\u5834\u5408\u3001\u30b9\u30ad\u30e3\u30f3\u4e2d\u306b\u6700\u65b0\u306e\u8cc7\u7523\u60c5\u5831\u304c\u66f4\u65b0\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"49117911\" data-list-info=\"{&quot;id&quot;:&quot;49117911&quot;,&quot;l&quot;:0}\">\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30b0\u30ed\u30fc\u30d0\u30ebURL\u307e\u305f\u306f\u7d44\u7e54URL\u304c\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u901a\u77e5\u30ea\u30f3\u30af\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e744\u670811\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u81ea\u52d5\u5316<\/span><\/h5>\n<ul>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30c8\u30ea\u30ac\u30fc\u306b\u304a\u3044\u3066\u3001\u901a\u8ca8\u3068\u30d1\u30fc\u30bb\u30f3\u30c8\uff08%\uff09\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u696d\u52d9\u30eb\u30fc\u30eb\u3068\u30c8\u30ea\u30ac\u30fc\u304c\u3001\u91cd\u8907\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u3082\u5b9f\u884c\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"59906870\" data-list-info=\"{&quot;id&quot;:&quot;59906870&quot;,&quot;l&quot;:0}\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8ffd\u52a0\u30d5\u30a9\u30fc\u30e0\u5185\u3067\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000094938564\" data-doc-type=\"writer\">\u81ea\u52d5\u5316<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"31823212\" data-list-info=\"{&quot;id&quot;:&quot;31823212&quot;,&quot;l&quot;:0}\">\u30ab\u30b9\u30bf\u30e0\u901a\u77e5\u3092\u4f7f\u7528\u3057\u3066\u9001\u4fe1\u3057\u305fSMS\u304c\u3001\u30a8\u30f3\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u554f\u984c\u3067\u6587\u5b57\u5316\u3051\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8<\/h5>\n<ul>\n<li>\u300c\u30b9\u30c6\u30fc\u30bf\u30b9\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u975e\u8868\u793a\u306e\u5834\u5408\u3001\u30ad\u30e3\u30f3\u30bb\u30eb\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4f9d\u983c\u8005\u3067\u30ed\u30fc\u30c9\u3055\u308c\u7d9a\u3051\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u304c\u30c8\u30ea\u30ac\u30fc\u3092\u4ecb\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u5834\u5408\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5b58\u5728\u3057\u3066\u3044\u3066\u3082\u3001\u7d44\u7e54\u306e\u5f79\u5272\u304c\u672a\u89e3\u6c7a\u3067\u3042\u308b\u3053\u3068\u304c\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8907\u6570\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u4f5c\u696d\u3057\u3066\u3044\u308b\u969b\u30011\u4eba\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c\u66f4\u65b0\u3092\u884c\u3046\u3068\u3001\u66f4\u65b0\u901a\u77e5\u304c\u4ed6\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b2\u56de\u9001\u4fe1\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u4f9d\u983c\u8005\u306b\u5bfe\u3057\u3066\u3001\u300c\u79c1\u306e\u30b5\u30de\u30ea\u30fc\u300d\u3067\u8868\u793a\u3055\u308c\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u3001\u8868\u793aID\u306b\u57fa\u3065\u3044\u3066\u4e26\u3079\u66ff\u3048\u3089\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u7de8\u96c6\u6642\u3001\u65e2\u5b58\u306e\u5024\u3092\u65b0\u3057\u3044\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u5024\u3067\u4e0a\u66f8\u304d\u3057\u3066\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u5909\u66f4\u3059\u308b\u3068\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u6b63\u3057\u304f\u8a2d\u5b9a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306e\u8a00\u8a9e\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u6709\u52b9\u306a\u5834\u5408\u3001\u901a\u77e5\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u300c\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u5171\u6709\u3055\u308c\u305f\u3068\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5\u300d\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30ad\u30e3\u30f3\u30bb\u30eb\u6642\u3001\u7406\u7531\u304c\u6587\u5b57\u5316\u3051\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e1\u30fc\u30eb\u9001\u4fe1\u6642\u306b\u300c\u8aac\u660e\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u7a7a\u6b04\u306e\u5834\u5408\u3001\u5185\u90e8\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u300c\u56de\u7b54\u300d\u30bf\u30d6\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5185\u5bb9\u304c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u5c65\u6b74\u3068\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u306e\u4e21\u65b9\u3067\u30d7\u30ec\u30fc\u30f3\u30c6\u30ad\u30b9\u30c8\u3067\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u30da\u30fc\u30b8\u3092\u958b\u3044\u305f\u969b\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a8\u30c7\u30a3\u30bf\u30fc\u306e\u66f4\u65b0\u304c\u5fc5\u8981\u306a\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u627f\u8a8d\u304c\u9001\u4fe1\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u7ba1\u7406<\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"58891530\" data-list-info=\"{&quot;id&quot;:&quot;58891530&quot;,&quot;l&quot;:0}\">\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u306e\u300c\u6280\u8853\u62c5\u5f53\u8005\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u8a2d\u5b9a\uff08Technician Availability Settings\uff09\u300d\u306e\u300cTechnician\u300d\u306e\u30b9\u30da\u30eb\u304c\u9593\u9055\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e744\u67085\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e743\u670821\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4>\u6a5f\u80fd\u5f37\u5316<\/h4>\n<h5>\u696d\u52d9\u6642\u9593\u3068\u7279\u5b9a\u306e\u696d\u52d9\u6642\u9593<\/h5>\n<ul>\n<li class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80872656\" data-list-info=\"{&quot;id&quot;:&quot;80872656&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u8a2d\u5b9a\uff3d\u2192\uff3b\u696d\u52d9\u6642\u9593\uff3d\u304b\u3089\u3001SLA\u3092\u9069\u5b9c\u8a08\u7b97\u3067\u304d\u308b\u30b0\u30eb\u30fc\u30d7\u30d9\u30fc\u30b9\u306e\u696d\u52d9\u6642\u9593\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"80872656\" data-list-info=\"{&quot;id&quot;:&quot;80872656&quot;,&quot;l&quot;:0}\">\u3059\u3079\u3066\u306e\u55b6\u696d\u65e5\u3001\u307e\u305f\u306f\u5404\u55b6\u696d\u65e5\u306b\u56fa\u6709\u306e\u4f11\u61a9\u6642\u9593\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f11\u61a9\u6642\u9593\u306f\u3001\u6a19\u6e96\u6642\u9593\u307e\u305f\u306f\u30ab\u30b9\u30bf\u30e0\u6642\u9593\u306e\u52e4\u52d9\u6642\u9593\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u306e\u307f\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-operational-hours.png\" alt=\"Operational Hours and Special Operational Hours\" width=\"889\" height=\"744\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"22698722\" data-list-info=\"{&quot;id&quot;:&quot;22698722&quot;,&quot;l&quot;:0}\">\u7fcc\u65e5\u307e\u3067\u306e\u696d\u52d9\u6642\u9593\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7fcc\u65e5\u306b\u307e\u305f\u304c\u308b\u55b6\u696d\u6642\u9593\u306f<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/142037.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4748\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/142037.png\" alt=\"\" width=\"27\" height=\"25\" \/><\/a>\u30a2\u30a4\u30b3\u30f3\u3067\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/overflow-working.png\" width=\"1095\" height=\"289\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"22698722\" data-list-info=\"{&quot;id&quot;:&quot;22698722&quot;,&quot;l&quot;:0}\">\u52d5\u7684\u306a\u5e73\u65e5\u306e\u696d\u52d9\u6642\u9593\u306b\u304a\u3044\u3066\u4f8b\u5916\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u306a\u304a\u3001\u3053\u308c\u3089\u306e\u65e5\u306b\u3001\u72ec\u81ea\u306e\u696d\u52d9\u6642\u9593\u3068\u4f11\u61a9\u6642\u9593\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/configure-exceptions.png\" width=\"1074\" height=\"229\" \/><\/li>\n<\/ul>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"22698722\" data-list-info=\"{&quot;id&quot;:&quot;22698722&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30dd\u30fc\u30bf\u30eb\uff06\u8a2d\u5b9a\uff3d\u2192\uff3b\u696d\u52d9\u6642\u9593\uff3d\u2192\uff3b\u7279\u5225\u306a\u696d\u52d9\u6642\u9593\uff08Special Operation Hours\uff09\uff3d\u3088\u308a\u30011\u5e74\u306e\u3046\u3061\u7279\u5b9a\u306e\u65e5\u306e\u696d\u52d9\u6642\u9593\u3092\u7279\u5225\u306a\u55b6\u696d\u6642\u9593\u3068\u3057\u3066\u5b9a\u7fa9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306f\u3001\u7279\u5225\u306a\u696d\u52d9\u6642\u9593\u304c\u9069\u7528\u3055\u308c\u308b\u30b5\u30a4\u30c8\u3068\u30b0\u30eb\u30fc\u30d7\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u305f\u3081\u306e\u696d\u52d9\u6642\u9593\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002\u7279\u5225\u306a\u696d\u52d9\u6642\u9593\u3092\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3057\u305f\u308a\u3001\u6bce\u5e74\u7e70\u308a\u8fd4\u3057\u305f\u308a\u3001\u4f11\u61a9\u6642\u9593\u3092\u8ffd\u52a0\u3057\u305f\u308a\u3001\u52d5\u7684\u306a\u5e73\u65e5\u306b\u304a\u3044\u3066\u4f8b\u5916\u3092\u8a2d\u5b9a\u3057\u305f\u308a\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-special-hours.png\" alt=\"Operational Hours\" width=\"1028\" height=\"1175\" \/><\/p>\n<p><span data-doc-id=\"4504799000094481376\" data-doc-type=\"writer\">\u6ce8\u610f\uff1a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3067\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u696d\u52d9\u6642\u9593\u306f\u3001\u985e\u4f3c\u6027\u306b\u57fa\u3065\u3044\u3066\u30de\u30fc\u30b8\u3055\u308c\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li>\u30de\u30fc\u30b8\u3055\u308c\u305f\u696d\u52d9\u6642\u9593\u306f\u3001\u696d\u52d9\u6642\u95931\u3001\u696d\u52d9\u6642\u95932\u306a\u3069\u306e\u3088\u3046\u306b\u547d\u540d\u3055\u308c\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u540d\u524d\u3092\u5909\u66f4\u3057\u3001\u518d\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30b5\u30a4\u30c8\u306e\u6570\u304c\u6700\u3082\u591a\u3044\u30de\u30fc\u30b8\u3055\u308c\u305f\u696d\u52d9\u6642\u9593\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u696d\u52d9\u6642\u9593\u3068\u3057\u3066\u547d\u540d\u3055\u308c\u307e\u3059\u3002\u30b5\u30a4\u30c8\u307e\u305f\u306f\u30b0\u30eb\u30fc\u30d7\u306b\u696d\u52d9\u6642\u9593\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u696d\u52d9\u6642\u9593\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000094481376\" data-doc-type=\"writer\">\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"68823675\" data-list-info=\"{&quot;id&quot;:68823675,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30dd\u30fc\u30bf\u30eb\uff06\u8a2d\u5b9a\uff3d\u2192\uff3b\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\uff08Holiday Groups\uff09\uff3d\u3088\u308a\u3001\u4f11\u65e5\u306e\u30b0\u30eb\u30fc\u30d7\u3092\u4f5c\u6210\u3057\u3001\u95a2\u9023\u3059\u308b\u4f11\u65e5\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306b\u57fa\u3065\u3044\u3066\u4f11\u65e5\u3092\u9069\u7528\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066SLA\u3092\u8a08\u7b97\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-holiday-group.png\" alt=\"Holiday Sets\" width=\"994\" height=\"428\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"76005057\" data-list-info=\"{&quot;id&quot;:&quot;76005057&quot;,&quot;l&quot;:0}\">\u5404\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u3067\u4f11\u65e5\u3092\u4f5c\u6210\u3057\u305f\u308a\u3001\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u9593\u3067\u4f11\u65e5\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/new-holiday.png\" width=\"536\" height=\"299\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/import-holidays.png\" width=\"1027\" height=\"356\" \/><\/p>\n<p><span data-doc-id=\"4504799000094481376\" data-doc-type=\"writer\">\u6ce8\u610f\uff1a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3067\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u4f11\u65e5\u306f\u3001\u985e\u4f3c\u6027\u306b\u57fa\u3065\u3044\u3066\u30de\u30fc\u30b8\u3055\u308c\u3001\u3055\u307e\u3056\u307e\u306a\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u306b\u307e\u3068\u3081\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u306f\u305d\u308c\u306b\u5fdc\u3058\u3066\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li>\u30de\u30fc\u30b8\u3055\u308c\u305f\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u4f11\u65e5\u30b0\u30eb\u30fc\u30d71\u3001\u4f11\u65e5\u30b0\u30eb\u30fc\u30d72\u306a\u3069\u306e\u3088\u3046\u306b\u547d\u540d\u3055\u308c\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u540d\u524d\u3092\u5909\u66f4\u3057\u3001\u518d\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30b5\u30a4\u30c8\u306e\u6570\u304c\u6700\u3082\u591a\u3044\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u3068\u3057\u3066\u547d\u540d\u3055\u308c\u307e\u3059\u3002\u30b5\u30a4\u30c8\u307e\u305f\u306f\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306b\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u4ed5\u69d8\u5909\u66f4<\/h4>\n<ul>\n<li>\u30b5\u30a4\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u3001\u95a2\u9023\u8a2d\u5b9a\u306b\u696d\u52d9\u6642\u9593\u3068\u4f11\u65e5\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u8ffd\u52a0\/\u7de8\u96c6\u6642\u306b\u3001\uff3b\u9069\u7528\u5148\uff3d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u696d\u52d9\u6642\u9593\u304a\u3088\u3073\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u3092\u30b5\u30a4\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30b5\u30a4\u30c8\/\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u306b\u696d\u52d9\u6642\u9593\u307e\u305f\u306f\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u696d\u52d9\u6642\u9593\u307e\u305f\u306f\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u304c\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u300cSDSiteAdmin\u300d\u306e\u5f79\u5272\u3092\u6301\u3064\u6280\u8853\u62c5\u5f53\u8005\u304c\u696d\u52d9\u6642\u9593\u304a\u3088\u3073\u4f11\u65e5\u3092\u8a2d\u5b9a\u3067\u304d\u306a\u3044\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000094481376\" data-doc-type=\"writer\">\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u6ce8\u610f\uff1a\u79fb\u884c\u4e2d\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4e00\u6642\u7684\u306b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u4f5c\u6210\/\u518d\u4f5c\u6210\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u5909\u66f4\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(51, 51, 51)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-margin-top=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000094481376\" data-doc-type=\"writer\">\u79fb\u884c\u5f8c\u3001\u55b6\u696d\u6642\u9593\u3084\u4f11\u65e5\u306b\u95a2\u3059\u308b\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u306e\u5909\u66f4\u306f\u30c7\u30d7\u30ed\u30a4\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b5\u30f3\u30c9\u30dc\u30c3\u30af\u30b9\u3092\u518d\u4f5c\u6210\u3057\u3001\u696d\u52d9\u6642\u9593\u3068\u4f11\u65e5\u30b0\u30eb\u30fc\u30d7\u3092\u518d\u8a2d\u5b9a\u3057\u3066\u5909\u66f4\u3092\u30c7\u30d7\u30ed\u30a4\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3><span style=\"color: #000000\">2024\u5e743\u670822\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5>\u4e00\u822c<\/h5>\n<ul>\n<li>\u30c6\u30fc\u30de\u8a2d\u5b9a\u3067\u884c\u3063\u305f\u5909\u66f4\u304c\u4fdd\u5b58\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u884c\u3063\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u6539\u884c\u3067\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30d5\u30a9\u30f3\u30c8\u304c\u542b\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u304c\u9045\u3044\u5834\u5408\u3001\u7279\u5b9a\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u3001\u30d5\u30a9\u30fc\u30e0\u9001\u4fe1\u6642\u306b\u30c1\u30b1\u30c3\u30c8\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u5909\u66f4<\/h5>\n<ul>\n<li>\u5909\u66f4\u8a73\u7d30\u30da\u30fc\u30b8\u306e\u53f3\u30da\u30a4\u30f3\u304b\u3089\u300cCanceled\uff08\u30ad\u30e3\u30f3\u30bb\u30eb\uff09\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u5909\u66f4\u3092\u30af\u30ed\u30fc\u30ba\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u7121\u95a2\u4fc2\u306a\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8<\/h5>\n<ul>\n<li>\u8a00\u8a9e\u304c\u30d5\u30e9\u30f3\u30b9\u8a9e\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u300c\u7d42\u4e86\u4e88\u5b9a\u65e5\u300d\u304c\u8aa4\u3063\u3066\u8a33\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u8cc7\u7523<\/h5>\n<ul>\n<li>\u30d5\u30a1\u30b7\u30ea\u30c6\u30a3\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u304a\u3044\u3066\u3001\u30a4\u30f3\u30dd\u30fc\u30c8\u30d5\u30a1\u30a4\u30eb\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u88fd\u54c1\u5206\u985e\u304c\u4e8b\u524d\u306b\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u8cc7\u7523\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u306b\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u9023\u643a<\/h5>\n<ul>\n<li>\u3059\u3079\u3066\u306e\u4f11\u6687\u30bf\u30a4\u30d7\u3092\u524a\u9664\u3059\u308b\u3068\u3001Office 365\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u8a2d\u5b9a\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306e\u30b5\u30a4\u30c8\u60c5\u5831\u304cAzure\u304b\u3089\u540c\u671f\u3055\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30a2\u30af\u30b7\u30e7\u30f3\u53ef\u80fd\u306a\u30ab\u30fc\u30c9\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u304c\u9577\u3044\u5834\u5408\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u81ea\u52d5\u5316<\/h5>\n<ul>\n<li>\u554f\u984c\/\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001\u300c\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u5024\u3092\u8a2d\u5b9a\u300d\u3001\u300c\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8ffd\u52a0\u300d\u3001\u300c\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u524a\u9664\u300d\u306a\u3069\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3067\u3001\u8ffd\u52a0\u306e\u30eb\u30c3\u30af\u30a2\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u30bf\u30a4\u30d7\u306e51\u500b\u76ee\u4ee5\u964d\u306e\u5024\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u5909\u66f4\u306e\u5f79\u5272\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u30d5\u30a3\u30fc\u30eb\u30c9\u66f4\u65b0\u30ce\u30fc\u30c9\u304c\u542b\u307e\u308c\u3001\u300c\u30b9\u30c6\u30fc\u30b8 \/\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7ba1\u7406\u300d\u3067\u300c\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8ffd\u52a0\u3057\u305f\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u307f\u8868\u793a\u300d\u304c\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u5909\u66f4\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u304c\u5931\u6557\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e743\u670814\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e743\u67086\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u4e00\u822c\u7684\u306a\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"66193038\" data-list-info=\"{&quot;id&quot;:&quot;66193038&quot;,&quot;l&quot;:0}\">\u901a\u77e5\u306b\u3088\u3063\u3066\u884c\u308f\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u66f4\u65b0\u304c\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u306b\u8a18\u9332\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"66193038\" data-list-info=\"{&quot;id&quot;:&quot;66193038&quot;,&quot;l&quot;:0}\">\u6280\u8853\u62c5\u5f53\u8005\u6a29\u9650\u3092\u6301\u3064\u4f9d\u983c\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u8fd4\u4fe1\u3057\u305f\u5834\u5408\u3001\u305d\u306e\u8fd4\u4fe1\u306f\u4f9d\u983c\u8005\u304b\u3089\u306e\u8fd4\u4fe1\u3068\u307f\u306a\u3055\u308c\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u8272\u5206\u3051\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"66193038\" data-list-info=\"{&quot;id&quot;:&quot;66193038&quot;,&quot;l&quot;:0}\">\u4f9d\u983c\u8005\u304c\u6280\u8853\u62c5\u5f53\u8005\u6a29\u9650\u3092\u6301\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u8a73\u7d30\u30da\u30fc\u30b8\u306e\uff3b\u3059\u3079\u3066\u8fd4\u4fe1\uff3d\u30dc\u30bf\u30f3\u304c\uff3b\u8fd4\u4fe1\uff3d\u306b\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"66193038\" data-list-info=\"{&quot;id&quot;:&quot;66193038&quot;,&quot;l&quot;:0}\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\uff3d\u3067\u3001\uff3b\u4f9d\u983c\u8005\u81ea\u8eab\u304c\u30af\u30ed\u30fc\u30ba\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\uff08\u300cOpen\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u623b\u3059\uff09\u3059\u308b\u3053\u3068\u3092\u8a31\u53ef\u3057\u307e\u3059\u304b\uff1f\uff3d\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u524a\u9664\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;ff&quot;:&quot;Zoho_Puvi_Regular, sans-serif&quot;,&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.75&quot;,&quot;va&quot;:&quot;baseline&quot;,&quot;fw_i&quot;:400,&quot;type&quot;:&quot;text&quot;,&quot;bgc&quot;:&quot;rgb(255, 255, 255)&quot;}\" data-margin-bottom=\"11.25pt\" data-hd-info=\"0\" data-line-height=\"1.8\" data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u8a2d\u5b9a\u306b\u304a\u3044\u3066\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u306b\u95a2\u9023\u3059\u308b\u3059\u3079\u3066\u306eUI\u304a\u3088\u3073\u30e1\u30fc\u30eb\u8a2d\u5b9a\u3092\u7d71\u5408\u3057\u307e\u3057\u305f\u3002SDAdmins\u306f\u3001\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u4e00\u822c\u8a2d\u5b9a\uff3d\u2192\uff3b\u8a73\u7d30\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\uff3d\u3067\u3001\u3053\u306e\u8a2d\u5b9a\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3001\u4ee5\u4e0b\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"89718531\" data-list-info=\"{&quot;id&quot;:&quot;89718531&quot;,&quot;l&quot;:0}\">\u4f9d\u983c\u8005\u304b\u3089\u8fd4\u4fe1\u304c\u3042\u3063\u305f\u5834\u5408\u3001\u3069\u306e\u5b8c\u4e86\u30b9\u30c6\u30fc\u30bf\u30b9\u304b\u3089\u3067\u3082\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\u306b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"89718531\" data-list-info=\"{&quot;id&quot;:&quot;89718531&quot;,&quot;l&quot;:0}\">\u518d\u30aa\u30fc\u30d7\u30f3\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"89718531\" data-list-info=\"{&quot;id&quot;:&quot;89718531&quot;,&quot;l&quot;:0}\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30e1\u30fc\u30eb\u3067\u9001\u4fe1\u3055\u308c\u305f\u8fd4\u4fe1\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-hd-info=\"0\" data-line-height=\"1.9\" data-list-id=\"89718531\" data-list-info=\"{&quot;id&quot;:&quot;89718531&quot;,&quot;l&quot;:0}\">Zia\u304c\u30e1\u30fc\u30eb\u3092\u691c\u8a3c\u3057\u3001\u5b8c\u4e86\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u518d\u30aa\u30fc\u30d7\u30f3\u8a2d\u5b9a\u3092\u5b9f\u884c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3<\/h5>\n<ul>\n<li>\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30aa\u30fc\u30d7\u30f3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ad\u30e3\u30f3\u30bb\u30eb\u30b9\u30c6\u30fc\u30bf\u30b9\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u30aa\u30fc\u30d7\u30f3\u30b9\u30c6\u30fc\u30bf\u30b9\u306b\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3057\u305f\u5834\u5408\u3001\u4ee5\u524d\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u305f\u3059\u3079\u3066\u306e\u6a5f\u80fd\u304c\u5fa9\u5143\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u901a\u77e5<\/h5>\n<ul>\n<li>\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3055\u308c\u305f\u3068\u304d\u306b\u4f9d\u983c\u8005\u306b\u901a\u77e5\u3059\u308b\u304b\u3069\u3046\u304b\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3055\u308c\u305f\u3068\u304d\u306b\u901a\u77e5\u3059\u308b\u7279\u5b9a\u306e\u6280\u8853\u62c5\u5f53\u8005\u3092\u9078\u629e\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-reopen-setting.png\" alt=\"Request Reopen Notifications\" \/><\/p>\n<h5>\u30e2\u30fc\u30c9\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<ul>\n<li>\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u4f5c\u6210\u30e2\u30fc\u30c9\u306b\u300cMobile Application\uff08\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\uff09\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<li>\u3059\u3079\u3066\u306e\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30e2\u30fc\u30c9\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u7d4c\u7531\u3067\u3001\u30e2\u30fc\u30c9\u304c\u6307\u5b9a\u3055\u308c\u305a\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u9001\u4fe1\u3055\u308c\u305f\u5834\u5408\u3001\u30e2\u30fc\u30c9\u306b\u300cMobile Application\uff08\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\uff09\u300d\u304c\u81ea\u52d5\u7684\u306b\u66f4\u65b0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u7d4c\u7531\u3067\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u4f5c\u6210\u3055\u308c\u305f\u5834\u5408\u3001\u30e2\u30fc\u30c9\u3068\u3057\u3066\u300cLive Chat\uff08\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\uff09\u300d\u304c\u4f5c\u6210\u3055\u308c\u3001ServiceDesk Plus Cloud\u3067\u66f4\u65b0\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h4>\n<h5>URL\u306e\u6a5f\u80fd\u5f37\u5316<\/h5>\n<p>ServiceDesk Plus Cloud\u306eREST API v3\u306b\u304a\u3044\u3066\u3001\u7279\u6b8a\u306a\u64cd\u4f5c\u540d\uff08CRUD\u64cd\u4f5c\u4ee5\u5916\uff09\u306e\u5834\u5408\u3001\u30a2\u30f3\u30c0\u30fc\u30b9\u30b3\u30a2\u3067\u59cb\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u63a5\u982d\u8f9e\u304c\u306a\u3044URL\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u3001404\u30a8\u30e9\u30fc\u30b3\u30fc\u30c9\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u8a73\u7d30\u306f<a href=\"https:\/\/pitstop.manageengine.com\/portal\/en\/community\/topic\/deprecating-support-for-authtokens-and-uri-model-in-rest-apis\" target=\"_blank\" rel=\"noopener\">\u3053\u3061\u3089<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u306e\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u4e00\u89a7\u30d3\u30e5\u30fc\u304b\u3089\u3001\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3082\u3001\u73fe\u5728\u306e\u30d3\u30e5\u30fc\u306b\u3042\u308b\u30c7\u30fc\u30bf\u307e\u305f\u306f\u9078\u629e\u3057\u305f\u30c7\u30fc\u30bf\u306e\u307f\u3092\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u73fe\u5728\u3001\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u3067\u306e\u307f\u30b5\u30dd\u30fc\u30c8\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/open-request.png\" alt=\"List View Data Export\" \/><\/p>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30c7\u30fc\u30bf\u306e\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u304c\u5b8c\u4e86\u3059\u308b\u3068\u3001\u30e1\u30fc\u30eb\/\u30d7\u30c3\u30b7\u30e5\u901a\u77e5\u304c\u5c4a\u304d\u307e\u3059\u3002\u901a\u77e5\u5185\u306e\u30ea\u30f3\u30af\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30d5\u30a1\u30a4\u30eb\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><strong>\u30e1\u30fc\u30eb\u901a\u77e5<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/email-notification.png\" alt=\"Email Notification\" \/><\/p>\n<p><strong>\u30d7\u30c3\u30b7\u30e5\u901a\u77e5<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/push-notification.png\" alt=\"Push Notification\" \/><\/p>\n<p><strong>\u30d9\u30eb\u901a\u77e5<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/bell-notification.png\" alt=\"Bell Notification\" \/><\/p>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u691c\u7d22\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/span><\/h5>\n<ul>\n<li>\u7ba1\u7406\u8005\u304c\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u8a2d\u5b9a\u30da\u30fc\u30b8\u304b\u3089\u691c\u7d22\u8a2d\u5b9a\u3092\u69cb\u6210\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4f9d\u983c\u8005\u304c\u9078\u629e\u3057\u305f\u30e2\u30b8\u30e5\u30fc\u30eb\u304b\u3089\u306e\u307f\u691c\u7d22\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u9078\u629e\u3057\u305f\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u4e26\u3079\u66ff\u3048\u308b\u3053\u3068\u3067\u3001\u691c\u7d22\u7d50\u679c\u3092\u7279\u5b9a\u306e\u9806\u5e8f\u3067\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/requester-portal-setting.png\" alt=\"Requester Portal Search Customization\" \/><\/p>\n<ul>\n<li>\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30da\u30fc\u30b8\u3067\u3001\u57fa\u672c\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306f\u300cCODE-BASED\uff08\u30b3\u30fc\u30c9\u30d9\u30fc\u30b9\uff09\u300d\u3078\u3001\u8a73\u7d30\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306f\u300cGUI-BASED\uff08GUI\u30d9\u30fc\u30b9\uff09\u300d\u3078\u540d\u79f0\u304c\u5909\u66f4\u3055\u308c\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/requester-portal-customization.png\" alt=\"Requester Portal Search Customization\" \/><\/p>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u4e26\u3073\u66ff\u3048<\/span><\/h5>\n<ul>\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u56fa\u6709\u306e\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30a8\u30c7\u30a3\u30bf\u30fc\u306e <a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/flow-icon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4735\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/flow-icon.png\" alt=\"\" width=\"28\" height=\"28\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/flow-icon.png 134w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/flow-icon-120x120.png 120w\" sizes=\"auto, (max-width: 28px) 100vw, 28px\" \/><\/a>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u53ef\u8996\u6027\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li>\u4ee5\u4e0b\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<br \/>\n\u30fb\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5168\u4f53\u8a2d\u5b9a\u306e\u8a2d\u5b9a\u901a\u308a<br \/>\n\u30fb\u3059\u3079\u3066\u306e\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u8868\u793a<br \/>\n\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8ffd\u52a0\u3057\u305f\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u307f\u8868\u793a<\/li>\n<li><span data-doc-id=\"4504799000092532964\">\uff3b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8ffd\u52a0\u3057\u305f\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u307f\u8868\u793a<\/span>\uff3d\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b9\u30c6\u30fc\u30b8\u3092\u4e26\u3073\u66ff\u3048\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\uff3bSubmission\uff3d\u3001\uff3bPlanning\uff3d\u3001\uff3bClose\uff3d\u30b9\u30c6\u30fc\u30b8\u306f\u4e26\u3079\u66ff\u3048\u3067\u304d\u307e\u305b\u3093\u3002\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u69cb\u6210\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\/\u30b9\u30c6\u30fc\u30b8\u9806\u5e8f\u306e\u307f\u304c\u3001\u95a2\u9023\u3059\u308b\u30ea\u30ea\u30fc\u30b9\u306b\u7d44\u307f\u8fbc\u307e\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/release-workflow-editior.png\" \/><\/p>\n<h4><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406<\/span><\/h5>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406\uff3d\u2192\uff3b\u30b9\u30c6\u30fc\u30b8\u3068\u30b9\u30c6\u30fc\u30bf\u30b9\uff3d\u304b\u3089\u3001<\/span>\u30ea\u30ea\u30fc\u30b9\u306ePlanning\uff08\u8a08\u753b\uff09\u30b9\u30c6\u30fc\u30b8\u306e\u9806\u5e8f\u5909\u66f4\u304c\u5236\u9650\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<h4><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3068\u8a31\u53ef<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toc566doimxmx3l&quot;,&quot;id&quot;:&quot;toc_rpap13wl95ei&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_rpap13wl95ei\">\u00a0<\/span><\/h5>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">SDAdmins\u304c\u30b9\u30c6\u30fc\u30b8\u9593\u3067\u30ea\u30ea\u30fc\u30b9\u3092\u79fb\u52d5\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30ea\u30fc\u30b9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u5168\u4f53\u8a2d\u5b9a\u3067\u3001\u4ee5\u4e0b\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u3044\u305a\u308c\u304b\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li>\u5fc5\u8981\u306a\u6a29\u9650\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\uff1a\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u306e\u627f\u8a8d\u6a29\u9650\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u304c\u3001\u30ea\u30ea\u30fc\u30b9\u3092\u4ed6\u306e\u30b9\u30c6\u30fc\u30b8\u306b\u79fb\u52d5\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>Release Manager\u306e\u307f\uff1aRelease Manager\uff08\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406\u8005\uff09\u306e\u307f\u304c\u3001\u30ea\u30ea\u30fc\u30b9\u3092\u30b9\u30c6\u30fc\u30b8\u9593\u3067\u624b\u52d5\u3067\u79fb\u52d5\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u306a\u3057\uff08\u30b9\u30c6\u30fc\u30b8\u306e\u79fb\u52d5\u306f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4ecb\u3057\u3066\u306e\u307f\u884c\u308f\u308c\u307e\u3059\uff09\uff1a\u30ea\u30ea\u30fc\u30b9\u306f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u8a2d\u5b9a\u3055\u308c\u305f\u30b9\u30c6\u30fc\u30b8\u3092\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/workflow-settings.png\" alt=\"workflow\" \/><\/p>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30e6\u30fc\u30b6\u30fc\u306f\u3001<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-icon.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4736\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2024\/01\/user-icon.png\" alt=\"\" width=\"26\" height=\"24\" \/><\/a><\/span>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u4e00\u89a7\u30d3\u30e5\u30fc\u307e\u305f\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u304b\u3089\u3001\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u3055\u307e\u3056\u307e\u306a\u5f79\u5272\u3068\u30e6\u30fc\u30b6\u30fc\u3092\u78ba\u8a8d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/all-releases.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30d3\u30e5\u30fc\u3067\u3001\uff3b\u8868\u793a\u3059\u308b\u30ab\u30e9\u30e0\u3092\u9078\u629e\uff3d\u304b\u3089\u8868\u793a\u3059\u308b\u300c\u5f79\u5272\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/release-roles-and-users.png\" alt=\"Release Roles and Users\" \/><\/p>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u300c<\/span>Release Roles and Users\uff08\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\u3068\u30e6\u30fc\u30b6\u30fc\uff09\u300d\u3068\u3044\u3046\u65b0\u3057\u3044\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u5373\u5ea7\u306b\u30ec\u30dd\u30fc\u30c8\u3092\u751f\u6210\u3057\u3066\u3001\u30ea\u30ea\u30fc\u30b9\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e2d\u3067\u3055\u307e\u3056\u307e\u306a\u5f79\u5272\u3092\u76e3\u8996\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h5><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30ea\u30ea\u30fc\u30b9\u30d5\u30a9\u30fc\u30e0\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u306b\u52a0\u3048\u3001\u5f79\u5272\u30da\u30fc\u30b8\u306e\uff3b\u7de8\u96c6\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30ea\u30fc\u30b9\u306e\u4e00\u90e8\u306e\u5f79\u5272\u3092\u30b0\u30ed\u30fc\u30d0\u30eb\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306f\u5f79\u5272\u306e\u30d5\u30a9\u30fc\u30e0\u306b\u9069\u7528\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/update-network.png\" \/><\/p>\n<h4><span data-doc-id=\"4504799000092532964\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"64443620\" data-list-info=\"{&quot;id&quot;:&quot;64443620&quot;,&quot;l&quot;:0}\">\u4e00\u90e8\u306e\u5f79\u5272\u306f\u3001\u5de6\u30da\u30a4\u30f3\u304b\u3089\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\uff3b\u5f79\u5272\uff3d\u30bf\u30d6\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u73fe\u5728\u306e\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u6a29\u9650\u3092\u6301\u3064\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u4e00\u90e8\u306e\u5f79\u5272\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/roles-edit.png\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"64443620\" data-list-info=\"{&quot;id&quot;:&quot;64443620&quot;,&quot;l&quot;:0}\">SDAdmin\u304c\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406\uff3d\u2192\uff3b\u30ea\u30ea\u30fc\u30b9\u306e\u5f79\u5272\uff3d\u3067\uff3bAllow to edit previous stages\uff08\u4ee5\u524d\u306e\u30b9\u30c6\u30fc\u30b8\u306e\u7de8\u96c6\u3092\u8a31\u53ef\u3059\u308b\uff09\uff3d\u3092\u6709\u52b9\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30ea\u30fc\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u904e\u53bb\u306e\u30ea\u30ea\u30fc\u30b9\u30b9\u30c6\u30fc\u30b8\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/edit-release-roles.png\" alt=\"Release Roles\" \/><\/p>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"64443620\" data-list-info=\"{&quot;id&quot;:&quot;64443620&quot;,&quot;l&quot;:0}\">\u30ea\u30ea\u30fc\u30b9\u306e\u5c65\u6b74\u3067\u3001\u4f1a\u8a71\u306b\u95a2\u9023\u3059\u308b\u30a8\u30f3\u30c8\u30ea\u304c\u95a2\u9023\u3059\u308b\u64cd\u4f5c\u540d\u3067\u8a18\u9332\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e743\u67088\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"16473974\" data-list-info=\"{&quot;id&quot;:&quot;16473974&quot;,&quot;l&quot;:0}\">\u7279\u5b9a\u306e\u30d5\u30a9\u30fc\u30e0\u30eb\u30fc\u30eb\u306e\u8a2d\u5b9a\u3067\u3001\u63d0\u51fa\u6642\u306b\u30c1\u30b1\u30c3\u30c8\u304c\u91cd\u8907\u3057\u3066\u4f5c\u6210\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<li>\n<p class=\"zw-list zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{&quot;fgc&quot;:&quot;rgb(0, 0, 0)&quot;,&quot;size&quot;:&quot;12.00&quot;,&quot;type&quot;:&quot;text&quot;}\" data-margin-left=\"0.5in\" data-text-indent=\"-0.25in\" data-margin-bottom=\"0pt\" data-margin-top=\"7.5pt\" data-hd-info=\"0\" data-line-height=\"1.6\" data-list-id=\"16473974\" data-list-info=\"{&quot;id&quot;:&quot;16473974&quot;,&quot;l&quot;:0}\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u518d\u30aa\u30fc\u30d7\u30f3\u8a2d\u5b9a\u3067\u3001\uff3b\u8fd4\u4fe1\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u5c65\u6b74\u306b\u8ffd\u52a0\u3057\u3066\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u3059\u308b\uff3d\u307e\u305f\u306f\uff3b\u65b0\u898f\u30ea\u30af\u30a8\u30b9\u30c8\u3068\u3057\u3066\u4f5c\u6210\u3059\u308b\uff3d\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306e\u30e1\u30fc\u30eb\u8fd4\u4fe1\u304c\u5b8c\u4e86\u3057\u305f\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000091747120\" data-doc-type=\"writer\">\u53f3\u30da\u30a4\u30f3\u304b\u3089\u30b9\u30c6\u30fc\u30b8\/\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u5909\u66f4\u3057\u305f\u5f8c\u3001\u30b9\u30dd\u30c3\u30c8\u7de8\u96c6\u3092\u4f7f\u7528\u3057\u3066\u5909\u66f4\u3092\u4fdd\u5b58\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u300c\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u6307\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e742\u670828\u65e5\u30ea\u30ea\u30fc\u30b9\uff082024\u5e742\u67086\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<p><strong>ChatGPT\u306b\u3088\u308b\u8fd4\u4fe1\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8<\/strong><\/p>\n<p><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toccdfyxj0h32sz&quot;,&quot;id&quot;:&quot;toc_cuux538ozp65&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_cuux538ozp65\">\u7ba1\u7406\u8005\u306f\u3001\u6280\u8853\u62c5\u5f53\u8005\u304cChatGPT\u3092\u7528\u3044\u3066\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u3078\u306e\u8fd4\u4fe1\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\uff3b<strong>Setup<\/strong>\uff3d\uff1e\uff3b<strong>Apps &amp; Add-ons<\/strong>\uff3d\uff1e\uff3b<strong>Integrations<\/strong>\uff3d\u3067<strong>ChatGPT Integration<\/strong>\u3092\u6709\u52b9\u5316\u3057\u3001<strong>Reply Assist<\/strong>\u3092\u9078\u629e\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Toccdfyxj0h32sz&quot;,&quot;id&quot;:&quot;toc_cuux538ozp65&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_cuux538ozp65\">\u00a0<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/chatGPT-integration.png\" alt=\"Reply Assistance with ChatGPT\" \/><\/p>\n<p>\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u304b\u3089\u4f1a\u8a71\u306b\u8fd4\u4fe1\u3059\u308b\u969b\u3001\u6587\u8108\u306b\u5fdc\u3058\u305f\u8fd4\u4fe1\u3092\u4f5c\u6210\u3057\u305f\u3044\u5834\u5408\u3001\u3082\u3057\u304f\u306f\u6280\u8853\u62c5\u5f53\u8005\u306e\u8fd4\u4fe1\u306e\u6587\u6cd5\u3084\u8aad\u307f\u3084\u3059\u3055\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u5834\u5408\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u3066\u8fd4\u4fe1\u30a8\u30c7\u30a3\u30bf\u30fc\u306b\u3042\u308b\u3092<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2024-02-27-174758.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4720\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2019\/01\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2024-02-27-174758.png\" alt=\"\" width=\"23\" height=\"26\" \/><\/a>\u30af\u30ea\u30c3\u30af\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/reply-assist.png\" alt=\"reply editor\" \/><\/p>\n<p><strong>Microsoft Teams\u304b\u3089ChatGPT\u3078\u306e\u30a2\u30af\u30bb\u30b9<\/strong><\/p>\n<p><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">Microsoft Teams\u9023\u643a\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001ServiceDesk Plus Cloud bot<\/span>\u3067ChatGPT\u3092\u5229\u7528\u3057\u3066\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u60c5\u5831\u3092\u8981\u7d04\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/bot-chat-window-a.png\" alt=\"reply editor\" \/><\/p>\n<p><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u307e\u305f\u3001<\/span>ChatGPT\u306b\u3088\u3063\u3066ServiceDesk Plus Cloud bot\u304c\u5f37\u5316\u3055\u308c\u3001bot\u5185\u3067\u30e6\u30fc\u30b6\u30fc\u306e\u8cea\u554f\u306b\u56de\u7b54\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/bot-chat-window-b.png\" alt=\"reply editor\" \/><\/p>\n<p><strong>\u5229\u7528\u7d71\u8a08\u306e\u8868\u793a<\/strong><\/p>\n<p><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306e\u5834\u5408\u3001ChatGPT\u9023\u643a\u30ab\u30fc\u30c9\u3067<strong>\u8a73\u7d30<\/strong>\u3078\u79fb\u52d5\u3057\u3066<strong>\u5229\u7528\u7d71\u8a08<\/strong>\u3092\u9078\u629e\u3057\u3001\u9023\u643a\u7d4c\u7531\u3067\u30e6\u30fc\u30b6\u30fc\u304cChatGPT\u6a5f\u80fd\u3078\u30a2\u30af\u30bb\u30b9\u3057\u305f\u56de\u6570\u3092\u8868\u793a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/usage-statisics.png\" alt=\"reply editor\" \/><\/p>\n<p><strong>Azure\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u6a5f\u80fd\u5f37\u5316<\/strong><\/p>\n<p>\uff3b<strong>\u9023\u643a<\/strong>\uff3d\uff1e\uff3b<strong>Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f<\/strong>\uff3d\uff1e\uff3b<strong>\u8a2d\u5b9a<\/strong>\uff3d\uff1e\uff3b<strong>\u540c\u671f\u30ec\u30dd\u30fc\u30c8<\/strong>\uff3d\u3067Azure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u306e\u30ec\u30dd\u30fc\u30c8\u3092\u6709\u52b9\u5316\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/azure-ad-user-sync.png\" alt=\"Azure User Sync Enhancements\" \/><\/p>\n<p><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u6709\u52b9\u5316\u3059\u308b\u3068\u3001\uff3b<\/span><strong>\u9023\u643a<\/strong>\uff3d\u5185\u306eAzure AD\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u30ab\u30fc\u30c9\u3067\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/third-party-integration.png\" alt=\"Integrations\" \/><\/p>\n<h4><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h4>\n<h5 class=\"zw-paragraph heading0\" data-header=\"0\" data-textformat=\"{}\" data-margin-bottom=\"12pt\" data-hd-info=\"0\" data-line-height=\"1.2\" data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54<\/h5>\n<ul>\n<li>\u7279\u5b9a\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u78ba\u8a8d\u5fdc\u7b54\u3092\u8a2d\u5b9a\u3057\u3001\u8a72\u5f53\u8cc7\u7523\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u5272\u308a\u5f53\u3066\u3089\u308c\u305f\u969b\u306b\u30e6\u30fc\u30b6\u30fc\u78ba\u8a8d\u5fdc\u7b54\u3092\u53d7\u3051\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u78ba\u8a8d\u5fdc\u7b54\u306f\uff3b<strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>\uff3d\uff1e\uff3b<strong>\u8cc7\u7523\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54\uff08Asset Acknowledgement\uff09<\/strong>\uff3d\u3088\u308a\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-acknowledgement.png\" alt=\"Asset Acknowledgement\" \/><\/li>\n<li>\u7279\u5b9a\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u307e\u305f\u306f\u5168\u3066\u306e\u88fd\u54c1\u30bf\u30a4\u30d7\u306b\u5bfe\u3057\u3066\u78ba\u8a8d\u5fdc\u7b54\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/li>\n<li>\u78ba\u8a8d\u5fdc\u7b54\u304c\u610f\u56f3\u3059\u308b\u8cc7\u7523\u306b\u3060\u3051\u8a2d\u5b9a\u3055\u308c\u308b\u3088\u3046\u306b\u3059\u308b\u306b\u306f\u3001\u8a73\u7d30\u306a\u57fa\u6e96\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/configure-product-type.png\" alt=\"configure\" \/><\/li>\n<li>\u30a8\u30c7\u30a3\u30bf\u30fc\u3092\u4f7f\u7528\u3057\u3066\u8cc7\u7523\u306e\u78ba\u8a8d\u5fdc\u7b54\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002$ \u3092\u5165\u529b\u3059\u308b\u3068\u3001\u5fc5\u8981\u306a\u5909\u6570\u304c\u633f\u5165\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/configure-asset-acknowledgment-form.png\" alt=\"Asset Acknowledgment Form\" \/><\/li>\n<\/ul>\n<h5>\u8cc7\u7523\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u306e\u30a4\u30f3\u30dd\u30fc\u30c8<\/h5>\n<p><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u8cc7\u7523\u306e\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u306b\u306f<\/span>\uff3b<strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8<\/strong>\uff3d\u3078\u30a2\u30af\u30bb\u30b9\u3057\u307e\u3059\u3002\u30c7\u30fc\u30bf\u306e\u30a4\u30f3\u30dd\u30fc\u30c8\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306f\u3001\u89aaID\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u8cc7\u7523\u540d\u3092\u5fc5\u305a\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h5><span data-doc-id=\"4504799000091330647\" data-doc-type=\"writer\">\u30a6\u30a7\u30fc\u30eb\u30ba\u8a9e\u3078\u306e\u5bfe\u5fdc<\/span><\/h5>\n<p>ServiceDesk Plus Cloud\u3067\u30a6\u30a7\u30fc\u30eb\u30ba\u8a9e\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\uff3b<strong>\u30d7\u30ed\u30d5\u30a3\u30fc\u30eb<\/strong>\uff3d\uff1e\uff3b<strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba<\/strong>\uff3d\uff1e\uff3b<strong>\u8868\u793a\u8a00\u8a9e\u306e\u9078\u629e<\/strong>\uff3d\u3088\u308a\u8a00\u8a9e\u3092\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3><span style=\"color: #000000\">2024\u5e742\u670814\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4>\u4e0d\u5177\u5408\u4fee\u6b63<\/h4>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5c65\u6b74\u30bf\u30d6\u306b\u304a\u3044\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u5b9a\u7fa9\u6e08\u307f\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5024\u306b\u57fa\u3065\u3044\u3066\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u540d\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u975eIT\u304b\u3089IT\u306b\u5909\u66f4\u3057\u305f\u5834\u5408\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u6570\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u969b\u306b<\/span>Expired\u304a\u3088\u3073Disposed\u306e\u8cc7\u7523\u304c\u9664\u5916\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\uff3b<\/span><strong>\u8cc7\u7523<\/strong>\uff3d\uff1e\uff3b<strong>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/strong>\uff3d\u306b\u304a\u3044\u3066\u3001<strong>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9<\/strong>\u306e<strong>\u30b5\u30a4\u30c8<\/strong>\u30ab\u30e9\u30e0\u306b\u8aa4\u3063\u305f\u30c7\u30fc\u30bf\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocdlzwlrsufsaz&quot;,&quot;id&quot;:&quot;toc_ujlwxt4pd11i&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_ujlwxt4pd11i\">\u00a0<\/span><span data-range-char-type=\"end\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocdlzwlrsufsaz&quot;,&quot;id&quot;:&quot;toc_ujlwxt4pd11i&quot;,&quot;type&quot;:&quot;bookmark&quot;}\" data-bookmark-id=\"toc_ujlwxt4pd11i\">\u00a0<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">50\u500b\u4ee5\u4e0a\u306eCI\u30bf\u30a4\u30d7\u304c\u30ab\u30b9\u30bf\u30e0\u30a2\u30a4\u30b3\u30f3\u3068\u3068\u3082\u306b\u8ffd\u52a0\u3055\u308c\u305f\u5834\u5408\u3001\u30ab\u30b9\u30bf\u30e0CI\u30a2\u30a4\u30b3\u30f3\u304cCMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u3092\u627f\u8a8d\u3059\u308b\u969b\u3001<\/span><strong>\u30e1\u30fc\u30eb\u901a\u77e5\u306e\u9001\u4fe1<\/strong>\u3092\u884c\u3048\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u8907\u6570\u9078\u629e\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u6761\u4ef6\u304cCMDB\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30e0\u30e2\u30b8\u30e5\u30fc\u30eb\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u524a\u9664\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">CMDB\u306e\u30a2\u30c9\u30aa\u30f3\u304c\u7121\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001<\/span>Professional Edidion\u306e\u8a66\u7528\u74b0\u5883\u3067CMDB\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u5229\u7528\u3067\u304d\u3066\u3057\u307e\u3046\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u30b5\u30a4\u30c9\u30d1\u30cd\u30eb\u3067\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u305f\u969b\u3001\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u8aac\u660e\u304c\u9069\u5207\u306b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\uff3b<\/span><strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u81ea\u52d5\u5316<\/strong>\uff3d\uff1e\uff3b<strong>\u901a\u77e5\u30eb\u30fc\u30eb<\/strong>\uff3d\u3067<strong>\u30e6\u30fc\u30b6\u30fc\u306e\u8a00\u8a9e\u3067\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u8a31\u53ef<\/strong>\u304c\u6709\u52b9\u5316\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u627f\u8a8d\u901a\u77e5\u3067\u4f7f\u7528\u3055\u308c\u3066\u3044\u308b\u30d7\u30ec\u30fc\u30b9\u30db\u30eb\u30c0\u30fc ${approval_link} \u304c\u627f\u8a8d\u30ea\u30f3\u30af\u306b\u7f6e\u63db\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u4fdd\u5168<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u300c\u6700\u65b0\u306e\u66f4\u65b0\u65e5\u6642\u300d\u3068\u300c\u89e3\u6c7a\u65e5\u6642\u300d\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u5b58\u5728\u3059\u308b\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4fdd\u5168\u3092\u4f5c\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u3001<\/span>\u3046\u308b\u3046\u65e5\u3067\u3042\u308b2\u670829\u65e5\u306e\u30c7\u30fc\u30bf\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">Azure\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30dd\u30fc\u30c8\u3084Azure\u30e6\u30fc\u30b6\u30fc\u540c\u671f\u3067\u30c7\u30fc\u30bf\u304c\u53d6\u5f97\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><strong>\u7de8\u96c6<\/strong>\u30a2\u30a4\u30b3\u30f3\u304c\u4e00\u5ea6\u3060\u3051\u30af\u30ea\u30c3\u30af\u3055\u308c\u305f\u5834\u5408\u3001\uff3b<strong>\u7ba1\u7406<\/strong>\uff3d\uff1e\uff3b<strong>\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u8a2d\u5b9a<\/strong>\uff3d\u3067\u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u8a2d\u5b9a\u3092\u7de8\u96c6\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30bf\u30b9\u30af<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30bf\u30b9\u30af\u30b3\u30e1\u30f3\u30c8\u3092\u8ffd\u52a0\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u30b3\u30f3\u30bd\u30fc\u30eb\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<p><strong>\u30ec\u30a4\u30a2\u30a6\u30c8\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba<\/strong>\u3067\u30d5\u30a9\u30f3\u30c8\u30bf\u30a4\u30d7\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u3001ServiceDesk Plus Cloud\u5185\u306e\u3059\u3079\u3066\u306e\u30ea\u30c3\u30c1\u30c6\u30ad\u30b9\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u9069\u7528\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<h3><span style=\"color: #000000\">2024\u5e742\u670812\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ab\u30e9\u30e0\u306b\u7279\u6b8a\u6587\u5b57\u300c\/\u300d\u304c\u542b\u307e\u308c\u308b\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u3067\u30ce\u30fc\u30c8PC\u3084\u30ef\u30fc\u30af\u30b9\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u8a73\u7d30\u30de\u30c8\u30ea\u30af\u30b9\u30ec\u30dd\u30fc\u30c8\u3067\u65e5\u4ed8\u5f62\u5f0f\u306b\u554f\u984c\u304c\u751f\u3058\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000090288084\" data-doc-type=\"writer\">\u30ec\u30dd\u30fc\u30c8\u4f5c\u6210\u6642\u306b<\/span><strong>\u4fdd\u5b58<\/strong>\u30dc\u30bf\u30f3\u304c\u7e70\u308a\u8fd4\u3057\u30af\u30ea\u30c3\u30af\u3055\u308c\u305f\u5834\u5408\u3001\u4f5c\u6210\u3055\u308c\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u8ffd\u8de1\u3067\u304d\u306a\u304f\u306a\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e741\u670825\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30ec\u30dd\u30fc\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">Zoho analytics\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u30c7\u30fc\u30bf\u3092\u6295\u5165\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u627f\u8a8d\u306b\u95a2\u3059\u308b\u52d5\u7684\u3067\u308f\u304b\u308a\u3084\u3059\u3044\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<h3><span style=\"color: #000000\">2024\u5e741\u670818\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u5909\u66f4\u306e\u30af\u30ed\u30fc\u30ba\u6642\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u306e\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u3068\u30af\u30ed\u30fc\u30ba\u8aac\u660e\u306e\u5fc5\u9808\u5316<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u5909\u66f4\u3092\u30af\u30ed\u30fc\u30ba\u3059\u308b\u969b\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u306b\u304a\u3044\u3066\u3001\u672a\u5165\u529b\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\uff08<\/span>\u30af\u30ed\u30fc\u30b8\u30e3\u30b3\u30fc\u30c9\u3001\u30af\u30ed\u30fc\u30ba\u8aac\u660e\uff09\u304c\u8d64\u3044\u30a2\u30b9\u30bf\u30ea\u30b9\u30af\u3067\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u672a\u5165\u529b\u306e\u5fc5\u9808\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u3042\u308b\u5909\u66f4\u60c5\u5831\u306e\u53f3\u5074\u304b\u3089\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5909\u66f4\u3092\u30af\u30ed\u30fc\u30ba\u3057\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u3001<\/span>\u5fc5\u9808\u60c5\u5831\u3092\u5909\u66f4\u306e\u30af\u30ed\u30fc\u30ba\u6642\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u5165\u529b\u3059\u308b\u3088\u3046\u306b\u4fc3\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000087390857\">\u5909\u66f4\u3084\u30ea\u30ea\u30fc\u30b9\u3067\u3001\u73fe\u5728\u4ee5\u964d\u306e\u30b9\u30c6\u30fc\u30b8\u306e<\/span>\u627f\u8a8d\u306b\u5bfe\u3057\u3066\u3001\u518d\u9001\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u5236\u9650\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u5bfe\u5fdc\u4e2d\u306e\u627f\u8a8d\u6bb5\u968e\u306b\u304a\u3044\u3066\u3001\u5b8c\u4e86\u6e08\u307f\u306e<\/span>\u627f\u8a8d\u306b\u5bfe\u3057\u3066\u518d\u9001\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000087056405\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\uff08<\/span>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\uff09\u306e\u627f\u8a8d\u306b\u304a\u3044\u3066\u30011\u4eba\u304c\u627f\u8a8d\u3057\u305f\u969b\u306b\u4ed6\u306e\u627f\u8a8d\u8005\u306b\u901a\u77e5\u3059\u308b\u6a5f\u80fd\u304c\u52d5\u4f5c\u3057\u306a\u304b\u3063\u305f\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/p>\n<h5><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<p><span data-doc-id=\"4504799000087390857\" data-doc-type=\"writer\">Microsoft\u30ab\u30ec\u30f3\u30c0\u30fc\u9023\u643a\u304c\u60f3\u5b9a\u901a\u308a\u306b\u6a5f\u80fd\u3057\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<h3><span style=\"color: #000000\">2024\u5e741\u670816\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000087056405\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000087056405\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<p><span data-doc-id=\"4504799000087056405\" data-doc-type=\"writer\">\u901a\u77e5\u306e\u8aac\u660e\u3067\u306f\u306a\u304f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u901a\u77e5\u3092\u8ee2\u9001\u3057\u305f\u5834\u5408\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8aac\u660e\u304c\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<h3><span style=\"color: #000000\">2024\u5e741\u670810\u65e5\u30ea\u30ea\u30fc\u30b9\uff082023\u5e7412\u670821\u65e5\u306e\u6b21\u671f\u30ea\u30ea\u30fc\u30b9\u4e88\u5b9a\uff09<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5>\u30b5\u30f3\u30d7\u30eb\u30a8\u30f3\u30c8\u30ea\u30fc\u306e\u8ffd\u52a0<\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">SDAdmin\u306b\u3066\u3001\u30e2\u30b8\u30e5\u30fc\u30eb\u3084\u7ba1\u7406\u8a2d\u5b9a\u306b\u30b5\u30f3\u30d7\u30eb\u30c7\u30fc\u30bf\u3092\u8ffd\u52a0\u3057\u3001ServiceDesk Plus Cloud\u306e\u6319\u52d5\u3092\u30c6\u30b9\u30c8\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30b5\u30f3\u30d7\u30eb\u30c7\u30fc\u30bf\u306f\u3001ServiceDesk Plus Cloud\u3067\u306e\u7d44\u7e54\u306e\u4f5c\u6210\u6642\u3001\u307e\u305f\u306f<\/span><strong>\u7ba1\u7406<\/strong>\u753b\u9762\u304b\u3089\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/welcome.png\" alt=\"Sample Entry population\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/retain-delete.png\" \/><\/p>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8ffd\u52a0\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306b\u3064\u3044\u3066\u306f\u3001\u4fdd\u6301\u3059\u308b\u3053\u3068\u3082\u3001<\/span><strong>\u7ba1\u7406<\/strong>\u753b\u9762\u306e\u30d0\u30ca\u30fc\u304b\u3089\u524a\u9664\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/remove-sample-data.png\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8cc7\u7523\u306e\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u57fa\u6e96\u3084\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u3082\u3068\u306b\u3001\u6280\u8853\u62c5\u5f53\u8005\u306b\u5bfe\u3059\u308b\u7279\u5b9a\u306e\u8cc7\u7523\/\u6d88\u8017\u54c1\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u8a31\u53ef\/\u5236\u9650\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4f8b\u3048\u3070\u3001\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u88fd\u54c1\u30bf\u30a4\u30d7\u304c\u30eb\u30fc\u30bf\u30fc\u3001\u30b9\u30a4\u30c3\u30c1\u3001\u30d7\u30ea\u30f3\u30bf\u30fc<\/span>\u306e\u8cc7\u7523\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u8a31\u53ef\u3057\u3001\u6240\u5b9a\u306e\u6280\u8853\u62c5\u5f53\u8005\u306b\u305d\u306e\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u4ed8\u4e0e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><strong>[\u7ba1\u7406] &gt; [\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef] &gt; [\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\uff08Fine-Grained Access\uff09] &gt; [\u65b0\u898f\u8cc7\u7523FGA\uff08New Asset FGA\uff09]<\/strong> \u3088\u308a\u8a73\u7d30\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-fine-grained-access.png\" alt=\"Asset Fine-Grained Access\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/asset-fine-grained-access-fga.png\" alt=\"Asset Fine-Grained Access\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5171\u6709<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3088\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u6280\u8853\u62c5\u5f53\u8005\u3001\u4f9d\u983c\u8005\u3001\u6280\u8853\u62c5\u5f53\u8005\u30b0\u30eb\u30fc\u30d7\u3001\u7d44\u7e54\u306e\u5f79\u5272\u306b\u5171\u6709\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5171\u6709\u3059\u308b\u306b\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u8a73\u7d30\u753b\u9762\u3078\u30a2\u30af\u30bb\u30b9\u3057\u3001<strong>[<\/strong><\/span><strong>\u30a2\u30af\u30b7\u30e7\u30f3] &gt; [\u5171\u6709]<\/strong> \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/share-requests.png\" alt=\"Asset Fine-Grained Access\" \/><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u5171\u6709\u3067\u304d\u308b\u306e\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5171\u6709\u6a29\u9650\u3092\u3082\u3064\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u3067\u3059\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u5171\u6709\u6a29\u9650\u306f <\/span><strong>[\u7ba1\u7406] &gt; [\u30e6\u30fc\u30b6\u30fc\uff06\u8a31\u53ef] &gt; [\u5f79\u5272]<\/strong> \u3088\u308a\u8a2d\u5b9a\u53ef\u80fd\u3067\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/role-update.png\" alt=\"Share Requests\" \/><\/li>\n<li><strong>[\u7ba1\u7406] &gt; [\u81ea\u52d5\u5316] &gt; [\u901a\u77e5\u30eb\u30fc\u30eb] &gt; [\u30ea\u30af\u30a8\u30b9\u30c8] <\/strong>\u306b\u65b0\u305f\u306a\u901a\u77e5\u30eb\u30fc\u30eb\u300c<strong>\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u5171\u6709\u3055\u308c\u305f\u3068\u304d\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u901a\u77e5\uff08Notify user when a request is shared with them\uff09<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/user-notification-option.png\" alt=\"Share Requests\" \/><\/li>\n<li><strong>\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u3001\u65b0\u305f\u306a\u30d5\u30a3\u30eb\u30bf\u30fc\u300c<strong>\u79c1\u306b\u5171\u6709\u3055\u308c\u305f\u4fdd\u7559\u4e2d\u306e\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u300d\u300c<strong>\u79c1\u306b\u5171\u6709\u3055\u308c\u305f\u30ea\u30af\u30a8\u30b9\u30c8<\/strong>\u300d\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/requests-due-date.png\" \/><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30d5\u30a9\u30ed\u30fc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u304a\u3088\u3073\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u30b9\u30b3\u30fc\u30d7\u5185\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30d5\u30a9\u30ed\u30fc\u3057\u3001\u66f4\u65b0\u60c5\u5831\u3092\u53d7\u3051\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u6280\u8853\u62c5\u5f53\u8005\u3084\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u81ea\u8eab\u3084\u30c1\u30fc\u30e0\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u9032\u5c55\u3057\u305f\u969b\u306b\u6c17\u4ed8\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/follow-request.png\" alt=\"Follow Request\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30d5\u30a9\u30ed\u30ef\u30fc\u306e\u7ba1\u7406<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30d5\u30a9\u30ed\u30ef\u30fc\u306e\u7ba1\u7406\u6a29\u9650\u3092\u3082\u3064\u6280\u8853\u62c5\u5f53\u8005\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304b\u3089\u30d5\u30a9\u30ed\u30ef\u30fc\u3092\u524a\u9664\u3057\u305f\u308a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u30d5\u30a9\u30ed\u30ef\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u30a2\u30af\u30b7\u30e7\u30f3\u30e1\u30cb\u30e5\u30fc\u5185\u306b\u3042\u308b<\/span><strong>\u30d5\u30a9\u30ed\u30ef\u30fc\u306e\u7ba1\u7406<\/strong>\u3068\u3044\u3046\u9805\u76ee\u3092\u4f7f\u7528\u3057\u3066\u3001\u30d5\u30a9\u30ed\u30ef\u30fc\u3092\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/managers-follow.png\" alt=\"Follow Request\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e00\u89a7\u753b\u9762\u306e\u65b0\u305f\u306a\u30d5\u30a3\u30eb\u30bf\u30fc<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4e00\u89a7\u753b\u9762\u306b\u65b0\u305f\u306a\u30d5\u30a3\u30eb\u30bf\u30fc\u300c\u79c1\u304c\u30d5\u30a9\u30ed\u30fc\u3057\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u300d\u304c\u8ffd\u52a0\u3055\u308c\u3001\u81ea\u8eab\u304c\u30d5\u30a9\u30ed\u30fc\u3057\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u307f\u3092\u30d5\u30a3\u30eb\u30bf\u30ea\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/request-list-view.png\" alt=\"New Filter in Request List View\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u901a\u77e5\u30eb\u30fc\u30eb\u3078\u306e\u65b0\u898f\u901a\u77e5\u306e\u8ffd\u52a0<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">[\u7ba1\u7406] &gt; [\u81ea\u52d5\u5316] &gt; [\u901a\u77e5\u30eb\u30fc\u30eb] &gt; [\u30ea\u30af\u30a8\u30b9\u30c8] \u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30d5\u30a9\u30ed\u30fc\u6a5f\u80fd\u306b\u95a2\u3059\u308b\u4ee5\u4e0b\u306e\u901a\u77e5\u30eb\u30fc\u30eb\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/followers-notification.png\" alt=\"Notification Rules\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u306b\u8fd4\u4fe1\u3059\u308b\u969b\u306b<\/span><strong>\u5168\u8fd4\u4fe1<\/strong>\u3092\u9078\u629e\u3057\u3001To\u3001CC\u3001BCC\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u5168\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u8fd4\u4fe1\u3092\u9001\u4fe1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u81ea\u8eab\u304c\u4f9d\u983c\u8005\u3068\u306a\u3063\u3066\u3044\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u6280\u8853\u62c5\u5f53\u8005\u304c\u8fd4\u4fe1\u3059\u308b\u969b\u3001\u8fd4\u4fe1\u30d5\u30a9\u30fc\u30e0\u304c\u6280\u8853\u62c5\u5f53\u8005\u306e\u8fd4\u4fe1\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066<\/span>\u8aad\u307f\u8fbc\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u306e\u5411\u4e0a\u3092\u76ee\u7684\u3068\u3057\u3066\u3001\u6dfb\u4ed8\u30d5\u30a1\u30a4\u30eb\u30d5\u30a3\u30fc\u30eb\u30c9\u306eUI\u304c\u5f37\u5316\u3055\u308c\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/unable-to-fetch-mails.png\" alt=\"Notification Rules\" \/><\/p>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><strong>\u8fd4\u4fe1<\/strong>\u3092\u9078\u629e\u3057\u305f\u969b\u3001<strong>To<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u307f\u304c\u81ea\u52d5\u5165\u529b\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u5168\u8fd4\u4fe1<\/strong>\u3092\u9078\u629e\u3057\u305f\u969b\u3001<strong>To<\/strong>\u3001<strong>Cc<\/strong>\u3001<strong>Bcc<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u81ea\u52d5\u5165\u529b\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u6280\u8853\u62c5\u5f53\u8005\u306b\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9001\u4fe1\u3057\u305f\u3059\u3079\u3066\u306e\u30e1\u30fc\u30eb\u306b\u5bfe\u3057\u3066\u8fd4\u4fe1\u3001\u5168\u8fd4\u4fe1\u3001\u8ee2\u9001\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u3063\u3066\u751f\u6210\u3055\u308c\u305f\u901a\u77e5\u3092\u6280\u8853\u62c5\u5f53\u8005\u304c\u518d\u9001\u307e\u305f\u306f\u8ee2\u9001\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">Zia\u306b\u3088\u308b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u81ea\u52d5\u627f\u8a8d<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4eba\u5de5\u77e5\u80fdZia\u3067\u306f\u3001\u627f\u8a8d\u8005\u304c\u9001\u4fe1\u3057\u305f\u8fd4\u4fe1\u30e1\u30fc\u30eb\u3092\u3082\u3068\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3059\u308b\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4e88\u6e2c\u3059\u308b\u3088\u3046\u3001\u5b66\u7fd2\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3057\u305f\u3002\u5341\u5206\u306b\u5b66\u7fd2\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001Zia\u304c\u4e88\u6e2c\u3057\u305f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u3059\u308b\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u81ea\u52d5\u7684\u306b\u9069\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u7ba1\u7406\u8005\u306f <strong>[<\/strong><\/span><strong>Setup] &gt; [Zia] &gt; [Artificial Intelligence]<\/strong> \u3088\u308a\u627f\u8a8d\u306e\u4e88\u6e2c\u3092\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u627f\u8a8d\u8005\u304c\u4e00\u822c\u7684\u306b\u4f7f\u7528\u3059\u308b\u30d5\u30ec\u30fc\u30ba\u3092\u8a2d\u5b9a\u3057\u3001\u9069\u5207\u306a\u627f\u8a8d\u30a2\u30af\u30b7\u30e7\u30f3\u3092Zia\u304c\u7279\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u5b66\u7fd2\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><strong>Verify Prediction\uff08\u4e88\u6e2c\u306e\u691c\u8a3c\uff09<\/strong>\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u4e88\u6e2c\u3092\u691c\u8a3c\u3057\u3001Zia\u306b\u5bfe\u3057\u3066\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/advanced-portal-pending.png\" alt=\"Zia Auto Approval Request\" \/><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u306e\u6a5f\u80fd\u5f37\u5316<\/span><\/h5>\n<p><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306eUI\u3092\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u3001\u753b\u9762\u304c\u5927\u304d\u304f\u306a\u308a\u3001<\/span>\u30ec\u30a4\u30a2\u30a6\u30c8\u304c\u65b0\u3057\u304f\u306a\u308a\u3001\u65b0\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30e6\u30fc\u30b6\u30fc\u3068\u6280\u8853\u62c5\u5f53\u8005\u9593\u3067\u3088\u308a\u826f\u3044\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308a\u3001\u9023\u643a\u3067\u304d\u308b\u3088\u3046\u3001\u96fb\u8a71\u6a5f\u80fd\u3092\u5c0e\u5165\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u65e2\u5b58\u306e\u304a\u5ba2\u69d8\u306e\u5834\u5408\u3001\u8a73\u7d30\u8a2d\u5b9a\u753b\u9762\u3067\u96fb\u8a71\u6a5f\u80fd\u3092\u6709\u52b9\u5316\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u65b0\u898f\u306e\u304a\u5ba2\u69d8\u306e\u5834\u5408\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u96fb\u8a71\u304c\u6709\u52b9\u5316\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/calls.png\" \/><\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u53f3\u4e0a\u306b\u3042\u308b\u30c8\u30b0\u30eb\u30dc\u30bf\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3001<\/span>\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u306e\u5bfe\u5fdc\u53ef\u5426\u3092\u8868\u793a\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/availability.gif\" \/><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u53f3\u4e0a\u306b\u3042\u308b<\/span><strong>\u65e7UI\u306b\u5207\u308a\u66ff\u3048<\/strong>\u3092\u9078\u629e\u3059\u308b\u3068\u3001\u65e7UI\u3092\u5229\u7528\u3059\u308b\u3088\u3046\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u306a\u304a\u3001\u65e7UI\u306f2024\u5e742\u67088\u65e5\u307e\u3067\u306b\u5ec3\u6b62\u3055\u308c\u308b\u898b\u8fbc\u307f\u3067\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/switch-old-ui.png\" \/><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304a\u3088\u3073\u30ec\u30dd\u30fc\u30c8\u304c<\/span>SalesIQ\u306e\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u753b\u9762\u306b\u79fb\u52d5\u3057\u307e\u3057\u305f\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/widget-window.png\" \/><\/li>\n<li><strong>[\u7ba1\u7406] &gt; [\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\uff06\u30a2\u30c9\u30aa\u30f3] &gt; [\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8]<\/strong> \u914d\u4e0b\u306b\u3042\u308b\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u57cb\u3081\u8fbc\u3080\u305f\u3081\u306e\u30b9\u30af\u30ea\u30d7\u30c8\u304c\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3055\u308c\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306f\u3001\u65b0\u305f\u306a\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u7528\u3044\u3066\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3092\u4f7f\u3044\u7d9a\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" src=\"https:\/\/www.manageengine.com\/products\/service-desk\/cloud\/images\/live-chat-script.png\" \/><\/li>\n<\/ul>\n<h3><span style=\"color: #000000\">2024\u5e741\u67082\u65e5\u30ea\u30ea\u30fc\u30b9<\/span><\/h3>\n<h4><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u6a5f\u80fd\u5f37\u5316<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5951\u7d04\u306e\u7de8\u96c6\u6642\u306b<\/span>\u5951\u7d04\u30d9\u30f3\u30c0\u30fc\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u7de8\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u6307\u5b9a\u3067\u304d\u308b\u306e\u306f\u3001\u305d\u308c\u307e\u3067\u306e\u30d9\u30f3\u30c0\u30fc\u3068\u540c\u3058\u901a\u8ca8\u3092\u7528\u3044\u3066\u3044\u308b\u30d9\u30f3\u30c0\u30fc\u306e\u307f\u3067\u3059\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4ed5\u69d8\u5909\u66f4<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u65b0\u898f\u554f\u984c\u30d5\u30a9\u30fc\u30e0\u306e<\/span><strong>\u30b9\u30c6\u30fc\u30bf\u30b9<\/strong>\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b\u3001\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u3059\u3079\u3066\u306e\u9032\u884c\u4e2d\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u4e00\u89a7\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h4><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4e0d\u5177\u5408\u4fee\u6b63<\/span><\/h4>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u4f5c\u6210\u3059\u308b\u969b\u3001<\/span>\u30ad\u30fc\u30ef\u30fc\u30c9\u306b\u5fdc\u3058\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u304a\u52e7\u3081\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f1a\u8a71\u3088\u308a\u30e1\u30fc\u30eb\u3092\u8fd4\u4fe1\/\u8ee2\u9001\u3059\u308b\u969b\u3001\u753b\u50cf\u3092\u30d7\u30ec\u30d3\u30e5\u30fc\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u554f\u984c<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u554f\u984c\u306e\u65b0\u898f\/\u7de8\u96c6\u30d5\u30a9\u30fc\u30e0\u306b\u3066\u3001<\/span><strong>\u5f71\u97ff\u3042\u308b\u30b5\u30fc\u30d3\u30b9<\/strong>\u30d5\u30a3\u30fc\u30eb\u30c9\u306e\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u306b100\u4ef6\u3057\u304b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5909\u66f4<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5909\u66f4\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u30a4\u30f3\u30dd\u30fc\u30c8\u3059\u308b\u969b\u3001\u30bf\u30a4\u30d7\u304c\u300c\u65e5\u4ed8\/\u6642\u9593\u300d\u306e\u5909\u66f4\u306e\u8ffd\u52a0\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u6642\u9593\u306e\u60c5\u5831\u304c\u30a4\u30f3\u30dd\u30fc\u30c8\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8868\u793a\u8a00\u8a9e\u304c\u82f1\u8a9e\u4ee5\u5916\u3068\u306a\u3063\u3066\u304a\u308a\u3001\u4f9d\u983c\u8005\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8868\u793a\u6a29\u9650\u304c\u306a\u3044\u5834\u5408\u3001\u4f9d\u983c\u8005\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308b\u5909\u66f4\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u8868\u793a\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u5168\u304f\u767b\u9332\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u4e00\u62ec\u30a4\u30f3\u30dd\u30fc\u30c8\u3067\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8cc7\u7523<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb\u307e\u305f\u306fESM\u30c7\u30a3\u30ec\u30af\u30c8\u30ea\u304b\u3089\u524a\u9664\u3055\u308c\u305f\u30e6\u30fc\u30b6\u30fc\u304c\u8cc7\u7523\u306e\u6240\u6709\u8005\u306e\u4e00\u89a7\u304b\u3089\u524a\u9664\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">CMDB<\/span><span data-range-char-type=\"start\" data-bookmark-info=\"{&quot;name&quot;:&quot;_Tocyqjlxh0cbma0&quot;,&quot;id&quot;:&quot;toc_yrprfxyipc72&quot;,&quot;type&quot;:&quot;bookmark&quot;,&quot;render_type&quot;:&quot;inline&quot;,&quot;geo_transformation&quot;:{&quot;translation&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;scaling&quot;:{&quot;x&quot;:false,&quot;y&quot;:false},&quot;rotation&quot;:false}}\" data-bookmark-id=\"toc_yrprfxyipc72\">\u00a0<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">CMDB\u306e\u95a2\u4fc2\u30de\u30c3\u30d7\u3092\u753b\u50cf\u3068\u3057\u3066\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8cfc\u8cb7<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8cfc\u8cb7\u6ce8\u6587\u306e\u4f5c\u6210\u6642\u306b\u4f7f\u7528\u3057\u305f\u8cfc\u8cb7\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u30ec\u30fc\u30c8\u30d5\u30a3\u30fc\u30eb\u30c9\u304c\u5b58\u5728\u3057\u306a\u3044\u5834\u5408\u3001\u8cfc\u8cb7\u6ce8\u6587\u304c\u5341\u5206\u306b\u30a8\u30af\u30b9\u30dd\u30fc\u30c8\u3055\u308c\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u627f\u8a8d\u8005\u304c\u30ad\u30e3\u30f3\u30bb\u30eb\u6e08\u307f\u306e\u8cfc\u8cb7\u6ce8\u6587\u306e\u627f\u8a8d\u30ea\u30f3\u30af\u3092\u958b\u3053\u3046\u3068\u3057\u305f\u5834\u5408\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u8907\u6570\u306e\u54c1\u76ee\u304c\u3042\u308b\u5834\u5408\u3001<\/span>\u8cfc\u8cb7\u6ce8\u6587\u306e\u5370\u5237\u30d7\u30ec\u30d3\u30e5\u30fc\u306b\u304a\u3044\u3066\u3001\u54c1\u76ee\u306e\u60c5\u5831\u304c2\u756a\u76ee\u306e\u30da\u30fc\u30b8\u306b\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5951\u7d04<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u5951\u7d04\u30d5\u30a9\u30fc\u30e0\u3067<\/span><strong>\u5951\u7d04\u30bf\u30a4\u30d7<\/strong>\u3092\u691c\u7d22\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u9023\u643a<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">Microsoft Teams\u304b\u3089\u3001ServiceDesk Plus Cloud\u306b\u4f5c\u6210\u3055\u308c\u3066\u3044\u308b\u30bf\u30b9\u30af\u306b\u8fd4\u4fe1\u3001\u307e\u305f\u306f\u30bf\u30b9\u30af\u3092\u30af\u30ed\u30fc\u30ba\u3057\u3088\u3046\u3068\u3057\u305f\u5834\u5408\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">TeamViewer\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u3067\u3001TeamViewer\u306e\u63a5\u7d9a\u3092\u8a8d\u8a3c\u3067\u304d\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u4e00\u822c<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">Windows 7\u3067Lato\u30d5\u30a9\u30f3\u30c8\u304c\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h5><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u7ba1\u7406<\/span><\/h5>\n<ul>\n<li><span data-doc-id=\"4504799000086894369\" data-doc-type=\"writer\">\u30ea\u30af\u30a8\u30b9\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u5165\u529b\u30dc\u30c3\u30af\u30b9\u306e\u4e0b\u306b\u8868\u793a\u3055\u308c\u308b\u3088\u3046<\/span><strong>\u65e5\u4ed8\u30d4\u30c3\u30ab\u30fc<\/strong>\u306e\u4f4d\u7f6e\u304c\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u3001<strong>\u65e5\u4ed8\u30d4\u30c3\u30ab\u30fc<\/strong>\u304c\u30ea\u30af\u30a8\u30b9\u30c8\u8ffd\u52a0\u30dc\u30bf\u30f3\u306e\u80cc\u5f8c\u306b\u96a0\u308c\u3066\u8868\u793a\u3055\u308c\u308b\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\uff3b\u696d\u52d9\u30eb\u30fc\u30eb\uff3d\uff1e\uff3b\u30ab\u30b9\u30bf\u30e0\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\uff1e\uff3b\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\uff3d<\/strong>\u306b\u304a\u3044\u3066\u3001\u3044\u305a\u308c\u304b\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u3067\u9577\u3044\u5024\u3092\u9078\u629e\u3057\u305f\u5834\u5408\u3001\u9014\u4e2d\u307e\u3067\u3057\u304b\u8868\u793a\u3055\u308c\u306a\u3044\u4e0d\u5177\u5408\u3092\u4fee\u6b63\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306f\u3001\u672c\u793e\u3067\u516c\u958b\u3055\u308c\u3066\u3044\u308b\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u3092\u7ffb\u8a33\u3057\u3066\u3044\u307e\u3059\u3002 \u6700\u65b0\u60c5\u5831\u306b\u95a2\u3057\u307e\u3057\u3066\u306f\u3001\u4ee5\u4e0bURL\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 What's new i\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4650\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"categories":[4],"tags":[],"class_list":["post-4650","post","type-post","status-publish","format-standard","hentry","category-1-release-sdpod"],"modified_by":"daiki","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4650"}],"version-history":[{"count":99,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4650\/revisions"}],"predecessor-version":[{"id":5242,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4650\/revisions\/5242"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}