{"id":5321,"date":"2025-02-28T14:07:55","date_gmt":"2025-02-28T05:07:55","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=5321"},"modified":"2025-12-24T12:08:33","modified_gmt":"2025-12-24T03:08:33","slug":"%e8%b3%87%e7%94%a3%e3%81%ae%e8%b2%b8%e5%87%ba%e3%81%97%e3%81%ab%e9%96%a2%e3%81%99%e3%82%8b%e3%81%8a%e3%81%99%e3%81%99%e3%82%81%e3%81%ae%e6%b4%bb%e7%94%a8%e6%96%b9%e6%b3%95","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=5321","title":{"rendered":"\u300c\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u300d\u3068\u300c\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u300d\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u305f\u3001\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u304b\u3089\u8fd4\u5374\u307e\u3067\u306e\u5b9f\u88c5\u4f8b"},"content":{"rendered":"<p><span style=\"border-bottom: 3px double #0066CC\">\u52d5\u4f5c\u78ba\u8a8d\u65e5\uff1a2025\u5e743\u67083\u65e5<\/span><\/p>\n<p>\u5bfe\u8c61\u306eEdition\uff1aEnterprise Edition<\/p>\n<h2>\u6982\u8981<\/h2>\n<p>\u8cc7\u7523\u3092\u8cb8\u51fa\u3059\u969b\u306e\u304a\u3059\u3059\u3081\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<h5>\u76ee\u6b21<\/h5>\n<ul>\n<li><a href=\"#feature\">\u4f7f\u7528\u3059\u308b\u6a5f\u80fd<\/a><\/li>\n<li><a href=\"#flow\">\u696d\u52d9\u30d5\u30ed\u30fc<\/a><\/li>\n<li><a href=\"#setting\">\u8a2d\u5b9a<\/a><\/li>\n<li><a href=\"#example\">\u5177\u4f53\u4f8b<\/a><\/li>\n<\/ul>\n<h2>\u4f7f\u7528\u3059\u308b\u6a5f\u80fd<a id=\"feature\" name=\"feature\"><\/a><\/h2>\n<p><span style=\"color: #ff0000\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42<\/span>\uff1aIT\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u3059\u308b\u300c\u30b5\u30dd\u30fc\u30c8\u30fb\u8abf\u9054\u30fb\u60c5\u5831\u30fb\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u300d\u306e\u63d0\u4f9b\u3092\u6c42\u3081\u308b\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30ea\u30af\u30a8\u30b9\u30c8\uff08\u4f9d\u983c\uff09\u3092\u6307\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u8981\u6c42\u304b\u3089\u30af\u30ed\u30fc\u30ba\u307e\u3067\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span style=\"color: #3366ff\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u6a5f\u80fd<\/span>\uff1a\u6307\u5b9a\u3057\u305f\u671f\u9593\u3001\u30e6\u30fc\u30b6\u30fc\u3078\u8cc7\u7523\u3092\u8cb8\u51fa\u3057\u3001\u305d\u308c\u3092\u8a18\u9332\u3068\u3057\u3066\u6b8b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4e0a\u8a18\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u304b\u3089\u8cb8\u51fa\u3057\u5b8c\u4e86\u3001\u8cb8\u51fa\u8cc7\u7523\u306e\u8fd4\u5374\u307e\u3067\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u696d\u52d9\u30d5\u30ed\u30fc<a id=\"flow\" name=\"flow\"><\/a><\/h2>\n<p><span style=\"color: #ff0000\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42<\/span>\/<span style=\"color: #3366ff\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u6a5f\u80fd<\/span>\u3092\u4f7f\u7528\u3057\u305f\u7c21\u5358\u306a\u696d\u52d9\u30d5\u30ed\u30fc\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ol>\n<li>\u30e6\u30fc\u30b6\u30fc\u304c<span style=\"color: #ff0000\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c<\/span>\u3092\u8d77\u7968\u3057\u307e\u3059\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u304c<span style=\"color: #ff0000\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c<\/span>\u3068<span style=\"color: #3366ff\">\u8cb8\u51fa\u3057\u5e0c\u671b\u8cc7\u7523<\/span>\u3092\u78ba\u8a8d\u3057\u3001<span style=\"color: #3366ff\">\u8cb8\u51fa\u3057\u767b\u9332<\/span>\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306b\u8cc7\u7523\u3092\u8cb8\u51fa\u3057\u3001<span style=\"color: #ff0000\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c<\/span>\u3092\u30af\u30ed\u30fc\u30ba\u3057\u307e\u3059\u3002<\/li>\n<li>\u8cb8\u51fa\u3057\u671f\u9650\u304c\u7d42\u4e86\u3057\u305f\u5f8c\u3001<span style=\"color: #3366ff\">\u8cc7\u7523\u306e\u8fd4\u5374\u51e6\u7406<\/span>\u3092\u884c\u3044\u307e\u3059\u3002<\/li>\n<\/ol>\n<h2>\u8a2d\u5b9a<a id=\"setting\" name=\"setting\"><\/a><\/h2>\n<p>\u4e0a\u8a18\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306e\u3068\u304a\u308a\u306b\u904b\u7528\u3059\u308b\u306b\u306f\u4ee5\u4e0b\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><a href=\"#select\">\u3059\u3079\u3066\u306e\u8cc7\u7523\u304b\u3089\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u8cc7\u7523\u306e\u9078\u629e<\/a><\/li>\n<li><a href=\"#create\">\u8cb8\u51fa\u3057\u7528\u306e\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210<\/a><\/li>\n<li><a href=\"#status\">\u300c\u8cb8\u51fa\u3057\u5f85\u3061\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u8ffd\u52a0<\/a><\/li>\n<li><a href=\"#enable\">\u8cc7\u7523\u8cb8\u51fa\u3057\u901a\u77e5\u306e\u6709\u52b9\u5316<\/a><\/li>\n<li><a href=\"#reply\">\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u53d7\u3051\u4ed8\u3051\u7528\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210<\/a><\/li>\n<\/ul>\n<h4>\u3059\u3079\u3066\u306e\u8cc7\u7523\u304b\u3089\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u8cc7\u7523\u306e\u9078\u629e<a id=\"select\" name=\"select\"><\/a><\/h4>\n<ol>\n<li>\uff3b\u8cc7\u7523\uff3d\u2192\uff3b\u3059\u3079\u3066\u306e\u8cc7\u7523\uff3d\u307e\u305f\u306f\u5404\u88fd\u54c1\u30bf\u30a4\u30d7\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001\u8cc7\u7523\u306e\u4e00\u89a7\u3092\u8868\u793a\u3057\u307e\u3059\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u8cc7\u7523\u306e\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u3092\u4ed8\u3051\u307e\u3059\u3002<\/li>\n<li>\uff3b\u30a2\u30af\u30b7\u30e7\u30f3\uff3d\u2192\uff3b\u8cb8\u51fa\u3057\u53ef\u80fd\u306b\u3059\u308b\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174954.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5377\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174954-1024x428.png\" alt=\"\" width=\"600\" height=\"251\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174954-1024x428.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174954-300x125.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174954.png 1324w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/li>\n<\/ol>\n<p>\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/asset-loan\" target=\"_blank\" rel=\"noopener\">\u8cc7\u7523\u8cb8\u51fa\u3057<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u8cb8\u51fa\u3057\u7528\u306e\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210<a id=\"create\" name=\"create\"><\/a><\/h4>\n<ol>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0\uff3d\u2192\uff3b\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\uff3b\u65b0\u898f\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u306e\u8ffd\u52a0\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092\u8ffd\u52a0\u3059\u308b\u304b\u3001\u65e2\u5b58\u306e\u30b5\u30fc\u30d3\u30b9\u30ab\u30c6\u30b4\u30ea\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/li>\n<li>\uff3b\u65b0\u898f\u30b5\u30fc\u30d3\u30b9\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u8cb8\u51fa\u3057\u7528\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u30d5\u30a3\u30fc\u30eb\u30c9\u300d\u304b\u3089\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u306b\u5fc5\u8981\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u4f5c\u6210\u3057\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u633f\u5165\u3057\u307e\u3059\u3002<br \/>\n\u4f8b\uff1a\u8cb8\u51fa\u3057\u5e0c\u671b\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9\u3001\u8cb8\u51fa\u3057\u5e0c\u671b\u65e5\u6642\u30d5\u30a3\u30fc\u30eb\u30c9\u3001\u8cc7\u7523\u8fd4\u5374\u65e5\u6642\u30d5\u30a3\u30fc\u30eb\u30c9<br \/>\n\u30fb<strong>\u8cb8\u51fa\u3057\u5e0c\u671b\u8cc7\u7523\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5392\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot2-1024x576.png\" alt=\"\" width=\"600\" height=\"337\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot2-1024x576.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot2-300x169.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot2.png 1350w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n\u30fb<strong>\u8cb8\u51fa\u3057\u5e0c\u671b\u65e5\u6642\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5394\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot4-1024x471.png\" alt=\"\" width=\"600\" height=\"276\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot4-1024x471.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot4-300x138.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot4.png 1347w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><br \/>\n\u30fb<strong>\u8cc7\u7523\u8fd4\u5374\u65e5\u6642\u30d5\u30a3\u30fc\u30eb\u30c9<\/strong><br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5393\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot3-1024x477.png\" alt=\"\" width=\"600\" height=\"280\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot3-1024x477.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot3-300x140.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/Screenshot3.png 1345w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/li>\n<li>\uff3b\u4fdd\u5b58\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5400\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158-1024x669.png\" alt=\"\" width=\"700\" height=\"457\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158-1024x669.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158-300x196.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158-1536x1003.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174158.png 1816w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<\/ol>\n<p>\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-request-templates\" target=\"_blank\" rel=\"noopener\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u300c\u8cb8\u51fa\u3057\u5f85\u3061\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u8ffd\u52a0<a id=\"status\" name=\"status\"><\/a><\/h4>\n<ol>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff3d\u2192\uff3b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff3d\u2192\uff3b\u30b9\u30c6\u30fc\u30bf\u30b9\uff3d\u2192\uff3b\u65b0\u898f\u30b9\u30c6\u30fc\u30bf\u30b9\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u8a2d\u5b9a\u3057\u3066\u4fdd\u5b58\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/111113.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5410\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/111113.png\" alt=\"\" width=\"450\" height=\"333\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/111113.png 748w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/111113-300x222.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/a><\/li>\n<\/ol>\n<p>\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-status\" target=\"_blank\" rel=\"noopener\">\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u8a2d\u5b9a<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u8cc7\u7523\u8cb8\u51fa\u3057\u901a\u77e5\u306e\u6709\u52b9\u5316<a id=\"enable\" name=\"enable\"><\/a><\/h4>\n<ol>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u81ea\u52d5\u5316\uff3d\u2192\uff3b\u901a\u77e5\u30eb\u30fc\u30eb\uff3d\u2192\uff3b\u8cc7\u7523\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u8cc7\u7523\u8cb8\u51fa\u3057\u901a\u77e5\u300d\u30bb\u30af\u30b7\u30e7\u30f3\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u8cc7\u7523\u8cb8\u51fa\u3057\u304c\u6e80\u4e86\u3059\u308b\u3068\u304d\u3001\u6280\u8853\u62c5\u5f53\u8005\u3068\u8cc7\u7523\u306e\u8cb8\u51fa\u5148\u30e6\u30fc\u30b6\u30fc\u3078\u901a\u77e5\u3059\u308b\u300d\u3084\u3001\u305d\u306e\u4ed6\u5fc5\u8981\u306a\u901a\u77e5\u30eb\u30fc\u30eb\u3092\u6709\u52b9\u5316\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/171240.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5378\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/171240-1024x886.png\" alt=\"\" width=\"600\" height=\"519\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/171240-1024x886.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/171240-300x260.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/171240.png 1104w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/li>\n<li>\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u7de8\u96c6\u3057\u307e\u3059\u3002<\/li>\n<li>\uff3b\u4fdd\u5b58\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n<p>\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-notification-rules\" target=\"_blank\" rel=\"noopener\">\u901a\u77e5\u30eb\u30fc\u30eb\u306e\u8a2d\u5b9a<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h4>\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u53d7\u3051\u4ed8\u3051\u7528\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u4f5c\u6210<a id=\"reply\" name=\"reply\"><\/a><\/h4>\n<ol>\n<li>\uff3b\u7ba1\u7406\uff3d\u2192\uff3b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff06\u30d5\u30a9\u30fc\u30e0\uff3d\u2192\uff3b\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff3d\u2192\uff3b\u65b0\u898f\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u540d\u300d\u3001\u300c\u4ef6\u540d\u300d\u3001\u300c\u30e1\u30c3\u30bb\u30fc\u30b8\u300d\u3092\u5165\u529b\u3057\u3066\u4fdd\u5b58\u3057\u307e\u3059\u3002<br \/>\n\u203b\u4ef6\u540d\/\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u300c$\u300d\u3092\u5165\u529b\u3059\u308b\u3068\u5909\u6570\u3092\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5405\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113-1024x651.png\" alt=\"\" width=\"700\" height=\"445\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113-1024x651.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113-300x191.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113-1536x976.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/180113.png 1809w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<\/ol>\n<p>\u8a73\u7d30\u306f\u3001\u300c<a href=\"https:\/\/help.sdpondemand.com\/ja\/configuring-reply-template\" target=\"_blank\" rel=\"noopener\">\u8fd4\u4fe1\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u8a2d\u5b9a<\/a>\u300d\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<h2>\u5177\u4f53\u4f8b<a id=\"example\" name=\"example\"><\/a><\/h2>\n<p>\u8a73\u7d30\u306a\u696d\u52d9\u30d5\u30ed\u30fc\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002\u4e00\u4f8b\u3067\u3059\u306e\u3067\u3001\u7d44\u7e54\u306e\u904b\u7528\u306b\u5fdc\u3058\u3066\u30d5\u30ed\u30fc\u7b49\u3092\u3054\u5909\u66f4\u304f\u3060\u3055\u3044\u3002<\/p>\n<ol>\n<li>\u30e6\u30fc\u30b6\u30fc\u304c\u4f9d\u983c\u8005\u30dd\u30fc\u30bf\u30eb\u304b\u3089\u8cb8\u51fa\u3057\u7528\u306e\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u3001\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u3092\u8d77\u7968\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5401\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338-1024x553.png\" alt=\"\" width=\"700\" height=\"378\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338-1024x553.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338-300x162.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338-1536x829.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174338-2048x1105.png 2048w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u304c\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5402\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651-1024x559.png\" alt=\"\" width=\"700\" height=\"382\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651-1024x559.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651-300x164.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651-1536x838.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/174651.png 1596w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<li>\uff3b\u8cc7\u7523\uff3d\u2192\uff3b\u8cc7\u7523\u8cb8\u51fa\u3057\uff3d\u2192\uff3b\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u3059\u3079\u3066\u306e\u8cc7\u7523\uff3d\u2192\uff3b\u8cb8\u51fa\u3057\u53ef\u80fd\u8cc7\u7523\uff3d\u304b\u3089\u8cc7\u7523\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/li>\n<li>\u8cb8\u51fa\u3057\u53ef\u80fd\u306a\u8cc7\u7523\u304c\u3042\u308c\u3070\u3001\u30c1\u30a7\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3001\uff3b\u65b0\u898f\u8cb8\u51fa\u3057\uff3d\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u300c\u65b0\u898f\u8cb8\u51fa\u3057\u300d\u30d5\u30a9\u30fc\u30e0\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5165\u529b\u3057\u4fdd\u5b58\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5427\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002-1024x678.png\" alt=\"\" width=\"700\" height=\"464\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002-1024x678.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002-300x199.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002-1536x1018.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/175002.png 1695w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<li>\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u3078\u623b\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u3092\u53d7\u3051\u4ed8\u3051\u305f\u65e8\u3092\u8fd4\u4fe1\u3057\u3066\u3001\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u300c\u8cb8\u51fa\u3057\u5f85\u3061\u300d\u306b\u5909\u66f4\u3057\u307e\u3059\u3002<br \/>\n<a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/143623.png\"><img loading=\"lazy\" decoding=\"async\" class=\"waku alignnone wp-image-5422\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/143623-1024x456.png\" alt=\"\" width=\"700\" height=\"311\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/143623-1024x456.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/143623-300x133.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2025\/02\/143623.png 1425w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><\/li>\n<li>\u8cc7\u7523\u3092\u30e6\u30fc\u30b6\u30fc\u306b\u8cb8\u51fa\u3057\u305f\u5f8c\u3001\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u4f9d\u983c\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3092\u300cClosed\u300d\u306b\u5909\u66f4\u3057\u307e\u3059\u3002<\/li>\n<li>\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u5f8c\u3001\u901a\u77e5\u30eb\u30fc\u30eb\u3067\u306e\u8a2d\u5b9a\u306b\u3088\u308a\u3001\u8cb8\u51fa\u3057\u671f\u9650\u306e\u7d42\u4e86\u524d\u5f8c\u3067\u30e6\u30fc\u30b6\u30fc\/\u6280\u8853\u62c5\u5f53\u8005\u306b\u901a\u77e5\u304c\u9001\u4fe1\u3055\u308c\u307e\u3059\u3002<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u306f\u8cc7\u7523\u306e\u8cb8\u51fa\u3057\u3092\u5ef6\u9577\u3059\u308b\u304b\u7d42\u4e86\u3059\u308b\u304b\u3092\u5224\u65ad\u3057\u3001\u6280\u8853\u62c5\u5f53\u8005\u3078\u9023\u7d61\u3057\u307e\u3059\u3002<\/li>\n<li>\u6280\u8853\u62c5\u5f53\u8005\u306f\uff3b\u8cc7\u7523\uff3d\u2192\uff3b\u8cc7\u7523\u8cb8\u51fa\u3057\uff3d\u2192\uff3b\u8cb8\u51fa\u3057\u767b\u9332\uff3d\u3088\u308a\u3001\u8a72\u5f53\u8cc7\u7523\u306e\u5ef6\u9577\/\u8fd4\u5374\u51e6\u7406\u3092\u884c\u3044\u307e\u3059\u3002<br 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700px) 100vw, 700px\" \/><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>\u52d5\u4f5c\u78ba\u8a8d\u65e5\uff1a2025\u5e743\u67083\u65e5 \u5bfe\u8c61\u306eEdition\uff1aEnterprise Edition \u6982\u8981 \u8cc7\u7523\u3092\u8cb8\u51fa\u3059\u969b\u306e\u304a\u3059\u3059\u3081\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u3054\u6848\u5185\u3044\u305f\u3057\u307e\u3059\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=5321\" 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