{"id":626,"date":"2018-05-22T11:46:50","date_gmt":"2018-05-22T02:46:50","guid":{"rendered":"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=626"},"modified":"2020-05-21T16:39:03","modified_gmt":"2020-05-21T07:39:03","slug":"%e3%82%a8%e3%83%a9%e3%83%bc%e3%83%a1%e3%83%83%e3%82%bb%e3%83%bc%e3%82%b8%e3%80%8c%e3%82%b5%e3%83%bc%e3%83%90%e3%81%ab%e5%88%b0%e9%81%94%e3%81%a7%e3%81%8d%e3%81%be%e3%81%9b%e3%82%93%e3%80%82%e3%80%8d","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=626","title":{"rendered":"\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u300c\u30b5\u30fc\u30d0\u306b\u5230\u9054\u3067\u304d\u307e\u305b\u3093\u3002\u300d\u304c\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306e\u5bfe\u5fdc\u65b9\u6cd5"},"content":{"rendered":"<p>\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8<br \/>\n\u300c\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3002\u30b5\u30fc\u30d0\u306b\u5230\u9054\u3067\u304d\u307e\u305b\u3093\u3002\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u63a5\u7d9a\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u307e\u305f\u306f\u3001\u3057\u3070\u3089\u304f\u305f\u3063\u3066\u304b\u3089\u8a66\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u304c\u8868\u793a\u3055\u308c\u305f\u5834\u5408\u306e\u5bfe\u5fdc\u65b9\u6cd5\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n<h5>\u65e2\u77e5\u306e\u554f\u984c<\/h5>\n<p>\u4ee5\u4e0b\u306b\u5f53\u3066\u306f\u307e\u308b\u304b\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>\n<div>Internet Explorer\u3092\u4f7f\u7528\u3057\u3066\u3044\u305f\u5834\u5408\u306b\u30ab\u30b9\u30bf\u30e0\u30d3\u30e5\u30fc\u540d\u306b<\/div>\n<div>\u65e5\u672c\u8a9e\u304c\u542b\u307e\u308c\u3066\u3044\u308b\u3068\u672c\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/div>\n<div>\u56de\u907f\u7b56\uff09\u4ee5\u4e0b\u306e2\u901a\u308a\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u30fb\u30d3\u30e5\u30fc\u3092\u9078\u629e\u3057\u305f\u6642\u70b9\u3067\u9069\u5207\u306a\u30d3\u30e5\u30fc\u304c\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u7121\u8996\u3057\u3066\u9589\u3058\u308b<\/div>\n<div>\u307e\u305f\u306f\u3001<\/div>\n<div>\u30fb\u305d\u306e\u4ed6Web\u30d6\u30e9\u30a6\u30b6\u30fc\u3092\u5229\u7528<\/div>\n<\/li>\n<\/ul>\n<h5>\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0<\/h5>\n<ol>\n<li>Web\u30d6\u30e9\u30a6\u30b6\u30fc\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u30af\u30ea\u30a2\u3057\u307e\u3059\u3002<br \/>\n\u4ed6\u306e\u30e1\u30cb\u30e5\u30fc\u3001\u30d3\u30e5\u30fc\u3092\u9078\u629e\u3057\u3001\u8868\u793a\u3057\u3088\u3046\u3068\u3057\u3066\u3082\u518d\u73fe\u3059\u308b\u304b\u78ba\u8a8d\u3002<br \/>\n\u203b\u7279\u5b9a\u306e\u30e1\u30cb\u30e5\u30fc\u306e\u307f\u672c\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u3001\u5f0a\u793e\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u4ed6\u306eWeb\u30d6\u30e9\u30a6\u30b6\u30fc\u3001\u307e\u305f\u306f\u4ed6\u306e\u4f9d\u983c\u8005\u3001\u6280\u8853\u8005\u3067\u30ed\u30b0\u30a4\u30f3\u3057\u3066\u3082\u4e8b\u8c61\u304c\u518d\u73fe\u3059\u308b\u304b\u78ba\u8a8d\u3002<\/li>\n<li>\u9577\u6642\u9593\u767a\u751f\u3059\u308b\u304b\u78ba\u8a8d\u3002<\/li>\n<li>\u304a\u5ba2\u69d8\u74b0\u5883\u5185\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306e\u72b6\u6cc1\u3092\u78ba\u8a8d\u3002<\/li>\n<\/ol>\n<h4>\u554f\u984c\u304c\u89e3\u6c7a\u3057\u306a\u3044\u5834\u5408<\/h4>\n<p>\u4e0a\u8a18\u306b\u554f\u984c\u304c\u306a\u3044\u5834\u5408\u3001\u4ee5\u4e0b\u306e\u8cc7\u6599\u3068\u3042\u308f\u305b\u3066\u5f0a\u793e\u4fdd\u5b88\u30b5\u30dd\u30fc\u30c8\u7a93\u53e3\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n<ul>\n<li>\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u78ba\u8a8d\u3067\u304d\u308b\u753b\u9762\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u753b\u50cf<\/li>\n<li>\u30d5\u30a3\u30eb\u30bf\u30fc\u5f8c\u306e\u30c7\u30fc\u30bf\u6570\u306f\u4f55\u4ef6\u307b\u3069\u304b\u3001\u3060\u3044\u305f\u3044\u3067\u69cb\u3044\u307e\u305b\u3093\u306e\u3067\u3054\u6559\u6388\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002<br \/>\n\u203b[\u30ec\u30dd\u30fc\u30c8] -&gt; [\u65b0\u898f\u30ab\u30b9\u30bf\u30e0\u30ec\u30dd\u30fc\u30c8]\u3088\u308a\u3001\u300c2 \u30d5\u30a3\u30eb\u30bf\u30fc\u30aa\u30d7\u30b7\u30e7\u30f3\u300d\u3092\u4f7f\u7528\u3057\u3001\u985e\u4f3c\u306e\u30d5\u30a3\u30eb\u30bf\u30fc\u3067\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u3066\u4ef6\u6570\u3092\u307f\u3066\u3044\u305f\u3060\u304f\u304b\u305f\u3061\u3067\u3082\u554f\u984c\u3054\u3056\u3044\u307e\u305b\u3093\u3002<\/li>\n<li>\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u30d5\u30a3\u30eb\u30bf\u30fc\u5185\u5bb9\u304c\u78ba\u8a8d\u3067\u304d\u308b\u753b\u9762\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u753b\u50cf<\/li>\n<li>\u307e\u305f\u3001[\u958b\u767a\u8005\u30c4\u30fc\u30eb]\u306b\u3088\u308b\u30c7\u30d0\u30c3\u30b0\u30ed\u30b0\u3092\u9001\u4ed8\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002\n<ol>\n<li>\u00a0F12\u30ad\u30fc\u3092\u62bc\u4e0b \u307e\u305f\u306f [\u8a2d\u5b9a]\uff08\u6b6f\u8eca\u306e\u30de\u30fc\u30af\uff09 &gt; [F12 \u958b\u767a\u8005\u30c4\u30fc\u30eb]\u3092\u8d77\u52d5\u3057\u3001[\u30b3\u30f3\u30bd\u30fc\u30eb]\u30bf\u30d6\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n<li>\u958b\u767a\u8005\u30c4\u30fc\u30eb\u3092\u958b\u3044\u305f\u307e\u307e\u3001\u4e8b\u8c61\u306e\u518d\u73fe\u3092\u5b9f\u65bd\uff08\u30a8\u30e9\u30fc\u3092\u767a\u751f\u3055\u305b\u307e\u3059\uff09<\/li>\n<li>\u30a8\u30e9\u30fc\u7b49\u304c\u8868\u793a\u3055\u308c\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u306e\u3067\u3001\u753b\u9762\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u753b\u50cf\u3001\u307e\u305f\u306f\u3001\u53f3\u30af\u30ea\u30c3\u30af -&gt; [\u3059\u3079\u3066\u30b3\u30d4\u30fc]\u3092\u5b9f\u65bd\u3057\u3001\u30c6\u30ad\u30b9\u30c8\u30d5\u30a1\u30a4\u30eb\u306b\u30b3\u30d4\u30fc\u3057\u9001\u4ed8\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002<\/li>\n<\/ol>\n<\/li>\n<li>\u4e8b\u8c61\u304c\u767a\u751f\u3059\u308b\u7aef\u672b\u3088\u308a\u3001\u30b3\u30de\u30f3\u30c9\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u8d77\u52d5\u3057\u3001\u4ee5\u4e0b\u30b3\u30de\u30f3\u30c9\u3092\u5b9f\u65bd\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002\n<ul>\n<li>tracert sdpondemand.manageengine.com<\/li>\n<li>tracert &lt;\u30b5\u30d6\u30c9\u30e1\u30a4\u30f3URL&gt;<\/li>\n<\/ul>\n<\/li>\n<li>ServiceDesk Plus On-Demand\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3066\u3044\u308b\u7aef\u672b\u304c\u73fe\u5728\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306b\u63a5\u7d9a\u3057\u3066\u3044\u308b\u30b0\u30ed\u30fc\u30d0\u30ebIP\u30a2\u30c9\u30ec\u30b9\u3092\u3054\u6559\u6388\u3044\u305f\u3060\u3051\u307e\u3059\u3067\u3057\u3087\u3046\u304b\u3002<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u30a8\u30e9\u30fc\u30e1\u30c3\u30bb\u30fc\u30b8 \u300c\u7533\u3057\u8a33\u3042\u308a\u307e\u305b\u3093\u3002\u30b5\u30fc\u30d0\u306b\u5230\u9054\u3067\u304d\u307e\u305b\u3093\u3002\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u63a5\u7d9a\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u307e\u305f\u306f\u3001\u3057\u3070\u3089\u304f\u305f\u3063\u3066\u304b\u3089\u8a66\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u304c\u8868\u793a\u3055\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=626\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[3],"tags":[65],"class_list":["post-626","post","type-post","status-publish","format-standard","hentry","category-7-trouble-sdpod","tag-65"],"modified_by":"kohei","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=626"}],"version-history":[{"count":8,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/626\/revisions"}],"predecessor-version":[{"id":5187,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/626\/revisions\/5187"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}