{"id":4561,"date":"2023-12-01T14:56:32","date_gmt":"2023-12-01T05:56:32","guid":{"rendered":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4561"},"modified":"2023-12-05T14:42:32","modified_gmt":"2023-12-05T05:42:32","slug":"%e3%83%aa%e3%82%af%e3%82%a8%e3%82%b9%e3%83%88%e3%82%a2%e3%82%bb%e3%82%b9%e3%83%a1%e3%83%b3%e3%83%88%e3%83%ac%e3%83%9d%e3%83%bc%e3%83%88%e3%81%ae%e3%80%8c%e5%90%88%e8%a8%88%e3%82%a2%e3%82%a4%e3%83%89","status":"publish","type":"post","link":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4561","title":{"rendered":"\u30ea\u30af\u30a8\u30b9\u30c8\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u306e\u300c\u5408\u8a08\u30a2\u30a4\u30c9\u30eb\u6642\u9593\u300d\u306e\u30ab\u30e9\u30e0\u306b\u3064\u3044\u3066"},"content":{"rendered":"<p><span style=\"border-bottom: 3px double #0066CC\">\u672c\u60c5\u5831\u306e\u78ba\u8a8d\u65e5\uff1a2023\u5e7411\u670830\u65e5<\/span><\/p>\n<h5>\u8cea\u554f<\/h5>\n<p>\uff3b\u30ec\u30dd\u30fc\u30c8\uff3d\uff1e\uff3b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\uff3d\u306e\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\uff3d\u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u5b58\u5728\u3059\u308b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\u300c\u5408\u8a08\u30a2\u30a4\u30c9\u30eb\u6642\u9593\u300d\u306e\u5404\u30ab\u30e9\u30e0\u306b\u3069\u306e\u3088\u3046\u306a\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u308b\u306e\u304b\u3092\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/11\/143908.png\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-4562 aligncenter\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/11\/143908-1024x159.png\" alt=\"\" width=\"811\" height=\"126\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/11\/143908-1024x159.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/11\/143908-300x47.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/11\/143908.png 1200w\" sizes=\"auto, (max-width: 811px) 100vw, 811px\" \/><\/a><\/p>\n<h5>\u56de\u7b54<\/h5>\n<p>\u5404\u30ab\u30e9\u30e0\u306b\u306f\u4ee5\u4e0b\u306e\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Request Id<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306eID\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Subject<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4ef6\u540d\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Created On<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f5c\u6210\u65e5\u6642\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Request Status<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Requester<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u4f9d\u983c\u8005\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Technician<\/strong><br \/>\n\u30fb\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u6280\u8853\u62c5\u5f53\u8005\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p><strong>Idle Hours<\/strong><br \/>\n\u30fb\u57fa\u672c\u7684\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u5bfe\u5fdc\u6642\u9593\u5206\u6790\u300d\u306e\u300c\u4fdd\u7559\u6642\u9593\u300d\u306e\u5024\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n\u203b\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u5bfe\u5fdc\u6642\u9593\u5206\u6790\u300d\u306e\u300c\u4fdd\u7559\u6642\u9593\u300d\u306f\u3001\u4ee5\u4e0b\u306e\u5408\u8a08\u6642\u9593\u3092\u6307\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n&#x25b6;\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u300c\u30bf\u30a4\u30d7\u300d\u304c\u300c\u9032\u884c\u4e2d\u300d\u306e\u5834\u5408\uff1a\u300c\u30bf\u30a4\u30de\u30fc\u306e\u505c\u6b62\u300d\u304c\u300c\u505c\u6b62\u300d\u3068\u306a\u3063\u3066\u3044\u308b\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u6642\u9593<br \/>\n&#x25b6;\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u300c\u30bf\u30a4\u30d7\u300d\u304c\u300c\u5b8c\u4e86\u300d\u306e\u5834\u5408\uff1a\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u300cResolved\u300d\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u304a\u3088\u3073\u3001\u65b0\u898f\u3067\u4f5c\u6210\u3057\u305f\u30b9\u30c6\u30fc\u30bf\u30b9\u306e\u6642\u9593<\/p>\n<p>\u306a\u304a\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u306eClosed\uff08\u30af\u30ed\u30fc\u30ba\uff09\u304b\u3089Open\uff08\u30aa\u30fc\u30d7\u30f3\uff09\u306b\u5909\u66f4\u3055\u308c\u305f\uff08\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3068\u306a\u3063\u305f\uff09\u5834\u5408\u3001\u30af\u30ed\u30fc\u30ba\u304b\u3089\u518d\u30aa\u30fc\u30d7\u30f3\u307e\u3067\u306e\u6642\u9593\u3082\u300cIdle Hours\u300d\u306b\u542b\u307e\u308c\u307e\u3059\u3002<br \/>\n\u3057\u304b\u3057\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u304c\u518d\u30aa\u30fc\u30d7\u30f3\u3068\u306a\u3063\u305f\u5834\u5408\u3001\u30af\u30ed\u30fc\u30ba\u304b\u3089\u518d\u30aa\u30fc\u30d7\u30f3\u307e\u3067\u306e\u6642\u9593\u306f\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u300c\u5bfe\u5fdc\u6642\u9593\u5206\u6790\u300d\u306e\u300c\u4fdd\u7559\u6642\u9593\u300d\u306b\u306f\u542b\u307e\u308c\u307e\u305b\u3093\u3002<\/p>\n<p><a href=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4573 aligncenter\" src=\"http:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437-1024x349.png\" alt=\"\" width=\"611\" height=\"208\" srcset=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437-1024x349.png 1024w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437-300x102.png 300w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437-1536x523.png 1536w, https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/wp-content\/uploads\/sites\/15\/2023\/12\/145437-2048x697.png 2048w\" sizes=\"auto, (max-width: 611px) 100vw, 611px\" \/><\/a><br \/>\n\u203b\u30ec\u30dd\u30fc\u30c8\u51fa\u529b\u6642\u70b9\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u304c\u4ee5\u4e0b\u306e\u3044\u305a\u308c\u304b\u306e\u5834\u5408\u3001\u5024\u306f\u8868\u793a\u3055\u308c\u305a\u3001\u300c-\u300d\u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<br \/>\n&#x25b6;\u300c\u30bf\u30a4\u30de\u30fc\u306e\u505c\u6b62\u300d\u304c\u300c\u505c\u6b62\u300d\u306e\u30b9\u30c6\u30fc\u30bf\u30b9<br \/>\n&#x25b6;\u30c7\u30d5\u30a9\u30eb\u30c8\u306e\u300cResolved\u300d\u30b9\u30c6\u30fc\u30bf\u30b9<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u672c\u60c5\u5831\u306e\u78ba\u8a8d\u65e5\uff1a2023\u5e7411\u670830\u65e5 \u8cea\u554f \uff3b\u30ec\u30dd\u30fc\u30c8\uff3d\uff1e\uff3b\u30af\u30a8\u30ea\u30ec\u30dd\u30fc\u30c8\uff3d\u306e\uff3b\u30ea\u30af\u30a8\u30b9\u30c8\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\uff3d\u30d5\u30a9\u30eb\u30c0\u30fc\u5185\u306b\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u5b58\u5728\u3059\u308b\u30af\u2026 <a href=\"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/?p=4561\" class=\"more\">\uff3b\u7d9a\u304d\u3092\u8aad\u3080\uff3d<\/a><\/p>\n","protected":false},"author":80,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[143,7],"tags":[225,11,19],"class_list":["post-4561","post","type-post","status-publish","format-standard","hentry","category-143","category-3-design-sdpod","tag-225","tag-request","tag-report"],"modified_by":"ayaka","_links":{"self":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/users\/80"}],"replies":[{"embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4561"}],"version-history":[{"count":5,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4561\/revisions"}],"predecessor-version":[{"id":4582,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=\/wp\/v2\/posts\/4561\/revisions\/4582"}],"wp:attachment":[{"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.manageengine.jp\/support\/kb\/ServiceDesk_Plus_On-Demand\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}